Name: Best Western Manor Hotel
Address: Hever Court Rd, Singlewell, Kent, GB
Price range: 102 $US–153 $US per night
Rating: 8.3

Ce qu'en disent des voyageurs

Au Best Western Manor Hotel, les clients louent souvent le personnel accueillant et sympathique ainsi que la propreté générale des lieux, tandis que les commentaires sur les chambres et les équipements sont mitigés. Ils soulignent des dimensions confortables mais un mobilier daté, une climatisation limitée et quelques problèmes d'entretien.

Le stationnement est facile et sécurisé grâce à une réception ouverte 24h/24, mais la salle de sport était indisponible ou absente lors de plusieurs séjours. Les petits-déjeuners et les dîners reçoivent souvent des éloges pour leur goût et leur rapidité, bien que certains clients trouvent les prix élevés ou la qualité de la nourriture inégale. La fiabilité du Wi-Fi et la réception téléphonique varient selon la zone de l'établissement. Attendez-vous à un service amical et à une étape pratique avec quelques éléments datés.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le stationnement sécurisé et facile, ainsi que la réception ouverte 24h/24 sont appréciés. Plusieurs clients ont signalé que la salle de sport était fermée ou indisponible.

Avis de voyageur à ce sujet

6

James

28 août 2025

·

A séjourné 1 nuit

Great place, friendly staff but booked due to venue having a gym, but this was closed.

10

Noel

7 mai 2024

·

A séjourné 1 nuit

The staff made my stay! They went the extra mile to meet my dietary needs and were friendly, helpful and kindly towards me when booking in and at meal times. The room was a good size and the super king was great because I am tall. The bath was a good size and the shower had suitable pressure but was not the best shower but certainly up to the job. Car parking was easy.

8

Keith

8 déc. 2022

·

A séjourné 1 nuit

Breakfast was good and quick - good range Tables were kept clean at all times - no rubbish left Pub next door does bar meals and a quick pint Easy quick check out Car park secure Would I go there again deffo yes

10

Jerry

7 mars 2025

·

A séjourné 1 nuit

Excellent customer service, fantastic tasty menu, set in a period building with character and history.

10

Tony

13 juin 2024

·

A séjourné 1 nuit

Stopover for business and it fitted the bill perfectly. Rooms are big and comfortable and the lounge area is relaxing and informal. Staff very attentive and friendly.

4

Ian

26 févr. 2025

·

A séjourné 1 nuit

I specifically booked this hotel because it said it had a gym like I do with all my bookings. When I arrived they didn’t have one

8

David

1 juil. 2024

·

A séjourné 1 nuit

good size rooms, comfy easy parking safe

10

Robert

27 juin 2022

·

A séjourné 1 nuit

24hour manned reception. Good parking and security

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les parties communes et les chambres sont généralement propres et bien entretenues. Certains clients ont noté des odeurs désagréables (égouts ou odeurs rances) et des problèmes d'entretien occasionnels dans les chambres plus anciennes.

Avis de voyageur à ce sujet

10

Christine

8 sept. 2024

·

A séjourné 2 nuits

Lovely, helpful and friendly staff. Room was clean and comfortable. Breakfast was fresh and plentiful. We would recommend and will stay again.

10

michael

24 août 2025

·

A séjourné 1 nuit

Excellent hotel good friendly service nothing to much trouble a little dated but very clean no a/c for the price would have expected concerned I could have booked cheaper direct not a good advert for hotel.com

8

Ian

13 mai 2024

·

A séjourné 1 nuit

Some of the fixtures & fittings looked a bit old.The extractor fan in the room was particularly noisy. All areas were clean and bright. Basically a solid offering.

8

Keith

8 déc. 2022

·

A séjourné 1 nuit

Breakfast was good and quick - good range Tables were kept clean at all times - no rubbish left Pub next door does bar meals and a quick pint Easy quick check out Car park secure Would I go there again deffo yes

2

John

11 avr. 2024

·

A séjourné 1 nuit

Hotel was expensive for a 1 night mid week stay. Room smelled stale, shower water was cold. Food was below average microwaved fayre. Wifi didn't work anywhere in the hotel and there was no phone signal in room / eating area also. Will not be back. Very poor for a best western branded hotel. Also, a £20 'pre authorisation' is taken on arrival, this has been deducted from my account despite not being used. 2 days later and still has not been creidited back. Have raised a fraud case with my bank to sort. Very dodgy!

10

Philip

20 nov. 2024

·

A séjourné 1 nuit

Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy.

6

Jose

25 juil. 2023

·

A séjourné 1 nuit

Rooms are very tired, needs a refurb asap Must be hard to keep old rooms like that clean

8

Pierre

12 sept. 2025

·

A séjourné 1 nuit

Everything was great with exception of the drain smell in the room. There clearly seems to be an issue with the shower drain emitting a bad odour.

8

Volta

5 oct. 2023

·

A séjourné 1 nuit

Pleasant staff, comfortable bed and clean room, cant ask for much more

6

Lisa

8 sept. 2024

·

A séjourné 1 nuit

We attended a weddding so instead of driving we booked a room, for the service we got i feel that their prices for a 1 night stay are too steep, at £110 plus £15 for checking in early, when this option of arriving early is a bit extortionate when the rooms are available and shouldnt be charged extra for. Also if you wanted breakfast it would have cost you £14 more as breakfast was not included in the price. The rooms are outdated and the en suite is too small, fridge in the room was empty and the tiny pots of milk were off, due to being in the heat.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables, mais le décor semble daté, certaines n'ont pas de climatisation et quelques clients ont eu des problèmes de chauffage. Le Wi-Fi et le signal mobile varient selon l'emplacement, et certains agencements ou lacunes dans le linge de lit ont affecté le confort.

Avis de voyageur à ce sujet

4

Jose

22 nov. 2024

·

A séjourné 1 nuit

Arrived and room was cold, turned on rad still cold. Called reception and was told it was due on soon. Room warmed up only for it to turn off again in night. Woke up and 2am freezing, still not on at 5am so got up and left. Not great when it’s frosty outside

8

Aaron

6 oct. 2025

·

A séjourné 1 nuit

lovely room, lovely staff, comfy bed and if we come back to watch brands next year will book again

10

Noel

7 mai 2024

·

A séjourné 1 nuit

The staff made my stay! They went the extra mile to meet my dietary needs and were friendly, helpful and kindly towards me when booking in and at meal times. The room was a good size and the super king was great because I am tall. The bath was a good size and the shower had suitable pressure but was not the best shower but certainly up to the job. Car parking was easy.

8

Devon Nicole

3 juil. 2024

·

A séjourné 4 nuits

Loved this place. All of the staff was very friendly! I would definitely stay there again! The only thing I wish they had was air conditioning and maybe a little more affordable breakfast.

2

John

11 avr. 2024

·

A séjourné 1 nuit

Hotel was expensive for a 1 night mid week stay. Room smelled stale, shower water was cold. Food was below average microwaved fayre. Wifi didn't work anywhere in the hotel and there was no phone signal in room / eating area also. Will not be back. Very poor for a best western branded hotel. Also, a £20 'pre authorisation' is taken on arrival, this has been deducted from my account despite not being used. 2 days later and still has not been creidited back. Have raised a fraud case with my bank to sort. Very dodgy!

10

Tony

13 juin 2024

·

A séjourné 1 nuit

Stopover for business and it fitted the bill perfectly. Rooms are big and comfortable and the lounge area is relaxing and informal. Staff very attentive and friendly.

8

David

1 juil. 2024

·

A séjourné 1 nuit

good size rooms, comfy easy parking safe

6

Jose

25 juil. 2023

·

A séjourné 1 nuit

Rooms are very tired, needs a refurb asap Must be hard to keep old rooms like that clean

6

Lisa

8 sept. 2024

·

A séjourné 1 nuit

We attended a weddding so instead of driving we booked a room, for the service we got i feel that their prices for a 1 night stay are too steep, at £110 plus £15 for checking in early, when this option of arriving early is a bit extortionate when the rooms are available and shouldnt be charged extra for. Also if you wanted breakfast it would have cost you £14 more as breakfast was not included in the price. The rooms are outdated and the en suite is too small, fridge in the room was empty and the tiny pots of milk were off, due to being in the heat.

2

Jaimie

17 févr. 2025

·

A séjourné 1 nuit

Paid extra for a king size bed and discovered it was two single beds pushed together which was incredibly uncomfortable , the bed had a huge lump in the middle. The heating did not work and was very cold. A small electric heater had been placed in the room before arrival but was incredibly insufficient . Also despite placing a do not disturb sign on the door the cleaners were banging on the door early in the morning and then expressing there outrage that they could not get in and clean. I remained silent throughout the conversation . One was adamant to enter and said “they’ve probably left and left the sign on the door let’s just go in” the other then voiced her frustration and said they would have to ”radio down” . I never realised occupying a room would be such a problem ? I then voiced my concerns to the person on checkout who was incredibly dismissive and implied it was my fault for not reporting the two beds pushed together. As you can appreciate , after showering and getting into bed to discover the beds parting in the middle I did not realise I should have gone to reception to raise concerns in the middle of the night . Overall highly unsatisfactory

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son accueil et son aide, avec plusieurs mentions d'un service allant au-delà des attentes. Quelques clients ont signalé des erreurs, notamment des réponses désinvoltes et un personnel de ménage ne respectant pas les demandes de ne pas être dérangé.

Avis de voyageur à ce sujet

8

Robert

7 sept. 2025

·

A séjourné 1 nuit

All the staff were friendly and extremely helpful - a very welcoming experience. The hotel is gradually being upgraded so it's evident that care is going into its upkeep.

10

Christine

8 sept. 2024

·

A séjourné 2 nuits

Lovely, helpful and friendly staff. Room was clean and comfortable. Breakfast was fresh and plentiful. We would recommend and will stay again.

10

michael

24 août 2025

·

A séjourné 1 nuit

Excellent hotel good friendly service nothing to much trouble a little dated but very clean no a/c for the price would have expected concerned I could have booked cheaper direct not a good advert for hotel.com

10

Noel

7 mai 2024

·

A séjourné 1 nuit

The staff made my stay! They went the extra mile to meet my dietary needs and were friendly, helpful and kindly towards me when booking in and at meal times. The room was a good size and the super king was great because I am tall. The bath was a good size and the shower had suitable pressure but was not the best shower but certainly up to the job. Car parking was easy.

10

Jerry

9 nov. 2025

·

A séjourné 1 nuit

Excellent customer service

10

Michael

12 nov. 2024

·

A séjourné 2 nuits

Stayed two nights on a trip too visit relatives. Immediately made welcome by receptionist Shell, who also cooked our breakfasts fresh each morning. Room clean and spacious although phone reception poor (we were at the back of the hotel, although WiFi fine). Big brand appearance but family guest house friendliness.

10

Tony

13 juin 2024

·

A séjourné 1 nuit

Stopover for business and it fitted the bill perfectly. Rooms are big and comfortable and the lounge area is relaxing and informal. Staff very attentive and friendly.

10

Philip

20 nov. 2024

·

A séjourné 1 nuit

Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy.

10

Frankie

27 août 2023

·

A séjourné 2 nuits

The staff went above and beyond to help during our stay.

2

Jaimie

17 févr. 2025

·

A séjourné 1 nuit

Paid extra for a king size bed and discovered it was two single beds pushed together which was incredibly uncomfortable , the bed had a huge lump in the middle. The heating did not work and was very cold. A small electric heater had been placed in the room before arrival but was incredibly insufficient . Also despite placing a do not disturb sign on the door the cleaners were banging on the door early in the morning and then expressing there outrage that they could not get in and clean. I remained silent throughout the conversation . One was adamant to enter and said “they’ve probably left and left the sign on the door let’s just go in” the other then voiced her frustration and said they would have to ”radio down” . I never realised occupying a room would be such a problem ? I then voiced my concerns to the person on checkout who was incredibly dismissive and implied it was my fault for not reporting the two beds pushed together. As you can appreciate , after showering and getting into bed to discover the beds parting in the middle I did not realise I should have gone to reception to raise concerns in the middle of the night . Overall highly unsatisfactory

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour les étapes, avec un pub à côté et un accès facile en voiture ou en VTC.

Avis de voyageur à ce sujet

8

Lakan

5 nov. 2024

·

A séjourné 1 nuit

Good hotel for a quick stay

8

Peter

29 sept. 2024

·

A séjourné 1 nuit

Just convenient for why we were in the area

8

Keith

8 déc. 2022

·

A séjourné 1 nuit

Breakfast was good and quick - good range Tables were kept clean at all times - no rubbish left Pub next door does bar meals and a quick pint Easy quick check out Car park secure Would I go there again deffo yes

10

Tony

13 juin 2024

·

A séjourné 1 nuit

Stopover for business and it fitted the bill perfectly. Rooms are big and comfortable and the lounge area is relaxing and informal. Staff very attentive and friendly.

10

Kathleen

18 mars 2023

·

A séjourné 1 nuit

The staff, especially Kay at the front desk, were helpful and friendly. Dinner was very good. However, I felt the location was falsely advertised. It said it was located 2 1/2 miles from the International Cruise Terminal. This was not true. It was across the Thames from that location. It took us 45 minutes to get there at the cost of 55.00 GBP.

10

Philip

20 nov. 2024

·

A séjourné 1 nuit

Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy.

8

Timothy

6 juil. 2025

·

A séjourné 1 nuit

A good stop over for the night, a pub next door or you easily get an uber and travel further a field

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment décrit comme frais, rapide et bon, et beaucoup ont apprécié le dîner et la carte des boissons. Cependant, certains ont trouvé la qualité de la nourriture inégale ou trop chère, avec des problèmes occasionnels signalés.

Avis de voyageur à ce sujet

10

Christine

8 sept. 2024

·

A séjourné 2 nuits

Lovely, helpful and friendly staff. Room was clean and comfortable. Breakfast was fresh and plentiful. We would recommend and will stay again.

8

Stephen

19 oct. 2025

·

A séjourné 2 nuits

Drinks menu was good

10

Noel

7 mai 2024

·

A séjourné 1 nuit

The staff made my stay! They went the extra mile to meet my dietary needs and were friendly, helpful and kindly towards me when booking in and at meal times. The room was a good size and the super king was great because I am tall. The bath was a good size and the shower had suitable pressure but was not the best shower but certainly up to the job. Car parking was easy.

8

Devon Nicole

3 juil. 2024

·

A séjourné 4 nuits

Loved this place. All of the staff was very friendly! I would definitely stay there again! The only thing I wish they had was air conditioning and maybe a little more affordable breakfast.

8

Keith

8 déc. 2022

·

A séjourné 1 nuit

Breakfast was good and quick - good range Tables were kept clean at all times - no rubbish left Pub next door does bar meals and a quick pint Easy quick check out Car park secure Would I go there again deffo yes

2

John

11 avr. 2024

·

A séjourné 1 nuit

Hotel was expensive for a 1 night mid week stay. Room smelled stale, shower water was cold. Food was below average microwaved fayre. Wifi didn't work anywhere in the hotel and there was no phone signal in room / eating area also. Will not be back. Very poor for a best western branded hotel. Also, a £20 'pre authorisation' is taken on arrival, this has been deducted from my account despite not being used. 2 days later and still has not been creidited back. Have raised a fraud case with my bank to sort. Very dodgy!

10

Michael

12 nov. 2024

·

A séjourné 2 nuits

Stayed two nights on a trip too visit relatives. Immediately made welcome by receptionist Shell, who also cooked our breakfasts fresh each morning. Room clean and spacious although phone reception poor (we were at the back of the hotel, although WiFi fine). Big brand appearance but family guest house friendliness.

4

chris

21 juil. 2023

·

A séjourné 1 nuit

check in was great very friendly seem to be getting painted ordered food nice drink but the piece of metal in my food put me off cut my mouth no one around so left not sure want to go back here again

10

Jerry

7 mars 2025

·

A séjourné 1 nuit

Excellent customer service, fantastic tasty menu, set in a period building with character and history.

10

Kathleen

18 mars 2023

·

A séjourné 1 nuit

The staff, especially Kay at the front desk, were helpful and friendly. Dinner was very good. However, I felt the location was falsely advertised. It said it was located 2 1/2 miles from the International Cruise Terminal. This was not true. It was across the Thames from that location. It took us 45 minutes to get there at the cost of 55.00 GBP.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	133 $US
février	135 $US
mars	134 $US
avril	128 $US
mai	122 $US
juin	107 $US
juillet	107 $US
août	107 $US
septembre	106 $US
octobre	128 $US
novembre	124 $US
décembre	132 $US

di	lu	ma	me	je	ve	sa
1 $102	2 $102	3 $131	4 $102	5 $102	6 $123	7 $122
8 $102	9 $102	10 $153	11 $102	12 $123	13 $128	14 $131
15 $102	16 $102	17 $123	18 $102	19 $123	20 $123	21 $123
22 $102	23 $102	24 $102	25 $102	26 $123	27 $132	28 $132
29 $110	30 $102

Best Western Manor Hotel

Prix pour Best Western Manor Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 lit double, non-fumeurs

Studio Standard, 1 très grand lit, non-fumeurs, coin cuisine (Walk-in Shower)

Chambre Exécutive, 1 très grand lit, non-fumeurs

Suite, 1 très grand lit, non-fumeurs, coin cuisine

Chambre Supérieure, 1 très grand lit, non-fumeurs, coin cuisine

Chambre Confort, 2 lits une place, non-fumeurs

Chambre Standard, 1 lit double, coin cuisine (Converts to 2 Twin Bed;Walk-in Shower)

Chambre Confort, 3 lits une place, non-fumeurs

Chambre Familiale, plusieurs lits, non-fumeurs

Appartement Standard, plusieurs lits, non-fumeurs, cuisine (Converts to 2 Twin Beds)

Avis des voyageurs sur Best Western Manor Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $102	22 $123	23 $123	24 $123
25 $102	26 $102	27 $122	28 $102	29 $123	30 $123	31 $133