Name: Best Western Patagonia
Address: Huerto 282 Lote 11 Ruta 9, Puerto Natales, Provincia de Última Esperanza, CL
Price range: 145 US$–282 US$ per night
Rating: 9.07

Opiniones de los huéspedes

Según las reseñas más recientes, el Best Western Patagonia es elogiado por sus impresionantes vistas al lago y sus habitaciones confortables, aunque su ubicación tranquila y alejada del centro, sus desayunos básicos y el camino de acceso sin pavimentar generan reacciones más diversas.

Los huéspedes disfrutan con frecuencia del restaurante del hotel para cenar y contemplar el lago, aunque el bar y el restaurante permanecen cerrados los domingos en algunas ocasiones. El servicio suele ser atento y acogedor, pero algunas reseñas mencionan personal grosero o poco dispuesto a ayudar, además de problemas ocasionales con el agua caliente. En general, puede esperar comodidad moderna y vistas panorámicas a las afueras de la ciudad, con algunas compensaciones en cuanto al acceso y el desayuno.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El acceso y el estacionamiento se realizan por un camino o entrada de grava sin pavimentar que varios huéspedes encontraron difícil. No se comenta mucho más sobre las instalaciones.

Reseñas de huéspedes relacionadas

6

HANNAH

25 mar 2025

·

Se alojó 1 noche

Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.

10

Anand

28 dic 2024

·

Se alojó 1 noche

Property is great. Restaurant is good. The driveway from the main road to the hotel is gravel and frankly atrocious. Cab drivers hated it.

2

Kara

19 feb 2024

·

Se alojó 5 noches

Terrible road into hotel. Staff very rude and don't trust them. Souvenir wine glass stolen from room and front staff said it was our problem. Didn't want to even try to find. Unsafe feeling. Do not recommend this place.

8

Melissa

24 feb 2025

·

Se alojó 1 noche

A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.

10

Elizabeth Picolli

5 mar 2025

·

Se alojó 5 noches

Vista incrível!! Atendimento ótimo!! Boa localização!! Apenas não tem elevador para quem tem necessidade … Vale o custo/benefício.

6

Patrick

29 mar 2024

·

Se alojó 1 noche

Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.

8

Harish

28 nov 2023

·

Se alojó 2 noches

The view from the room was very beautiful. We had to drive on a dirt road for a good distance to get to the main road and the ride was bumpy. The road to the property needs to be tarred for ease of accesss. The staff was friendly and helpful.

8

Sadik

25 oct 2024

·

Se alojó 2 noches

Nice property with excellent view to the lake and reasonable parking (unpaved road), closed to Ruta 9. Staff were very friendly. Public areas were ample and well kept. Would give 5*, but in my room there was no hot water in the shower...

2

Stuart

27 nov 2023

·

Se alojó 1 noche

I typically don't leave negative reviews, however I this one is warranted. We booked this hotel as a bit of a splurge to celebrate the end of our hike in Patagonia. One big selling point was thay they had hot tubs which would have been very welcome after spending a week on the trail. When we arrived, we were very much looking forqard to getting a shower. Unfortubstely there was no hot water. We also found that our double room had two single beds. When we address these issues with the staff they did nothing to help. I can understand that they aren't plumbers and can't fix the water on a whim, however when I inquired about getting a cold shower then jumping in the hot tubs they wanted to charge an additional $35000 CLP and said it woukd take at least an hour to get the hot tubs running. It was a frustrating experience. The good is that the facilities are new and modern and the rooms have a great view. Unfortunately the staff weren't as nice as the hotel.

8

Heleno

4 ene 2026

·

Se alojó 2 noches

O quarto foi bom, a equipe foi boa e as instalações também foram boas. O café da manhã foi regular.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchas reseñas destacan que las habitaciones y las zonas comunes están muy limpias y bien mantenidas. Algunas mencionan problemas de mantenimiento, como la falta de agua caliente.

Reseñas de huéspedes relacionadas

6

HANNAH

25 mar 2025

·

Se alojó 1 noche

Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.

10

Katie

18 abr 2025

·

Se alojó 3 noches

Friendly staff, very clean and perfect for commuting to Torres del Paine!

8

Pedro

10 feb 2026

·

Se alojó 4 noches

Quarto muito limpo Equipe atenciosa

6

Patrick

29 mar 2024

·

Se alojó 1 noche

Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.

10

Daryl L

31 ene 2025

·

Se alojó 1 noche

Hotel and staff were excellent. Restaurant was very good. Only small critique was neighboring property was trashy. Best Western property was well maintained.

10

Manuel

12 nov 2024

·

Se alojó 1 noche

Excelente servicio, limpieza, personal muy amable, sin duda regresamos

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son sencillas y confortables, con grandes ventanales y vistas destacadas al lago; las camas suelen ser elogiadas.

Reseñas de huéspedes relacionadas

10

Elizabeth Marie

13 nov 2024

·

Se alojó 4 noches

Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.

10

Anthony

11 nov 2024

·

Se alojó 1 noche

Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.

10

ellen

12 nov 2025

·

Se alojó 2 noches

The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.

10

Cory Leslie

21 mar 2025

·

Se alojó 3 noches

Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again

10

Janice

20 ene 2025

·

Se alojó 1 noche

Room was lovely and the bed was very comfortable!

8

Melissa

24 feb 2025

·

Se alojó 1 noche

A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.

10

Siv

10 feb 2026

·

Se alojó 1 noche

Lovely hotel, great room and amazing view from the restaurant. The food in the restaurant was also very good, we loved staying here and would love to come back

8

Harish

28 nov 2023

·

Se alojó 2 noches

The view from the room was very beautiful. We had to drive on a dirt road for a good distance to get to the main road and the ride was bumpy. The road to the property needs to be tarred for ease of accesss. The staff was friendly and helpful.

10

Katty

29 mar 2025

·

Se alojó 5 noches

The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel

8

Heleno

4 ene 2026

·

Se alojó 2 noches

O quarto foi bom, a equipe foi boa e as instalações também foram boas. O café da manhã foi regular.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable y servicial, y se destaca la flexibilidad en el registro de salida y el servicio de almacenamiento de equipaje. Sin embargo, varios huéspedes informaron de un servicio de recepción deficiente o respuestas poco útiles a sus problemas.

Reseñas de huéspedes relacionadas

10

Anthony

11 nov 2024

·

Se alojó 1 noche

Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.

10

ellen

12 nov 2025

·

Se alojó 2 noches

The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.

2

Kara

19 feb 2024

·

Se alojó 5 noches

Terrible road into hotel. Staff very rude and don't trust them. Souvenir wine glass stolen from room and front staff said it was our problem. Didn't want to even try to find. Unsafe feeling. Do not recommend this place.

10

Juan Andrés

17 nov 2025

·

Se alojó 2 noches

Personal muy amable

10

Anthony

10 nov 2024

·

Se alojó 1 noche

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!

10

Xiaohong

27 mar 2025

·

Se alojó 2 noches

I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!

10

Michael

13 dic 2025

·

Se alojó 2 noches

Great breakfast and a great dinner experience at night. Helpful staff.

6

RICARDO

29 oct 2024

·

Se alojó 6 noches

El personal de recepción pésimo salvo el chico nuevo...no les importa si tienes alguna necesidad o servicio contratado..si no les interesa atenderte les importa nada

10

Katty

29 mar 2025

·

Se alojó 5 noches

The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel

10

Jorge

14 oct 2024

·

Se alojó 3 noches

The customer service is awesome, they helped me out extending the checkout and stored my luggage when I needed to lunch after checkout. You could enjoy a walk from hotel to the downtown for about 25 minutes

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación frente al mar, justo a las afueras de Puerto Natales; se puede llegar caminando en unos 25-40 minutos y fácilmente en taxi o Uber. El acceso se realiza por un camino de acceso sin pavimentar y con baches.

Reseñas de huéspedes relacionadas

6

HANNAH

25 mar 2025

·

Se alojó 1 noche

Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.

10

Elizabeth Marie

13 nov 2024

·

Se alojó 4 noches

Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.

10

Anthony

11 nov 2024

·

Se alojó 1 noche

Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.

10

Aarti

2 ene 2026

·

Se alojó 2 noches

Although the hotel is about 1.6 miles from the town center, the view more than makes up for it. Getting into town was easy with readily available Ubers and taxis, and tours and transfers conveniently included the hotel on their routes. A good breakfast was included; however, unlike some hotels, they do not offer a packed breakfast for early departures, so a bit of planning is needed. Overall, it was a great stay and I would happily return.

10

Cory Leslie

21 mar 2025

·

Se alojó 3 noches

Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again

8

Melissa

24 feb 2025

·

Se alojó 1 noche

A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.

10

Anthony

10 nov 2024

·

Se alojó 1 noche

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!

10

Xiaohong

27 mar 2025

·

Se alojó 2 noches

I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!

6

Patrick

29 mar 2024

·

Se alojó 1 noche

Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.

8

Harish

28 nov 2023

·

Se alojó 2 noches

The view from the room was very beautiful. We had to drive on a dirt road for a good distance to get to the main road and the ride was bumpy. The road to the property needs to be tarred for ease of accesss. The staff was friendly and helpful.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El restaurante y las cenas reciben comentarios positivos, pero el desayuno se describe repetidamente como básico o limitado. El bar y el restaurante pueden permanecer cerrados los domingos.

Reseñas de huéspedes relacionadas

6

HANNAH

25 mar 2025

·

Se alojó 1 noche

Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.

10

Elizabeth Marie

13 nov 2024

·

Se alojó 4 noches

Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.

10

ellen

12 nov 2025

·

Se alojó 2 noches

The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.

10

Aarti

2 ene 2026

·

Se alojó 2 noches

Although the hotel is about 1.6 miles from the town center, the view more than makes up for it. Getting into town was easy with readily available Ubers and taxis, and tours and transfers conveniently included the hotel on their routes. A good breakfast was included; however, unlike some hotels, they do not offer a packed breakfast for early departures, so a bit of planning is needed. Overall, it was a great stay and I would happily return.

10

Cory Leslie

21 mar 2025

·

Se alojó 3 noches

Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again

8

Melissa

24 feb 2025

·

Se alojó 1 noche

A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.

10

Siv

10 feb 2026

·

Se alojó 1 noche

Lovely hotel, great room and amazing view from the restaurant. The food in the restaurant was also very good, we loved staying here and would love to come back

10

Michael

13 dic 2025

·

Se alojó 2 noches

Great breakfast and a great dinner experience at night. Helpful staff.

10

Daryl L

31 ene 2025

·

Se alojó 1 noche

Hotel and staff were excellent. Restaurant was very good. Only small critique was neighboring property was trashy. Best Western property was well maintained.

8

Heleno

4 ene 2026

·

Se alojó 2 noches

O quarto foi bom, a equipe foi boa e as instalações também foram boas. O café da manhã foi regular.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $150	20 $146	21 $149	22 $149	23 $145	24 $165
25 $162	26 $177	27 $182	28 $169	29 $177	30 $182	31 $176

DO	LU	MA	MI	JU	VI	SA
1 $197	2 $204	3 $204	4 $205	5	6 $205	7
8 $215	9 $205	10 $201	11 $215	12 $215	13 $205	14 $215
15	16	17 $201	18 $205	19 $282	20 $218	21
22 $208	23	24	25	26 $208	27 $204	28
29 $217	30 $208

Best Western Patagonia

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama de matrimonio, no fumadores, vistas al mar

Habitación estándar, 2 camas individuales, no fumadores, vistas al mar

Habitación estándar, 3 camas individuales, no fumadores, vistas al mar

Habitación estándar, 1 cama doble, no fumadores, vistas al mar

Reseñas de los huéspedes sobre Best Western Patagonia

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas