Name: Best Western Patagonia
Address: Huerto 282 Lote 11 Ruta 9, Puerto Natales, Province d’Última Esperanza, CL
Price range: 146 $US–282 $US per night
Rating: 9.07

Ce qu'en disent des voyageurs

D'après les récents avis, le Best Western Patagonia est plébiscité pour sa vue imprenable sur le lac et son confort. Son emplacement paisible, à l'extérieur de la ville, ses petits-déjeuners basiques et l'accès difficile par un chemin non pavé suscitent des réactions plus mitigées.

Les clients apprécient souvent le restaurant sur place pour le dîner et la vue sur le lac, bien que le bar et le restaurant soient fermés le dimanche pour certains séjours. Le service est souvent serviable et accueillant, mais quelques avis signalent un personnel impoli ou insensible, ainsi que des problèmes occasionnels d'eau chaude. Dans l'ensemble, attendez-vous à un confort moderne et pittoresque en dehors de la ville, avec quelques compromis en matière d'accès et de petit-déjeuner.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'accès et le stationnement se font par un chemin de gravier non pavé que plusieurs clients ont trouvé accidenté. Peu d'autres aspects des installations sont mentionnés.

Avis de voyageur à ce sujet

6

HANNAH

25 mars 2025

·

A séjourné 1 nuit

Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.

10

Anand

28 déc. 2024

·

A séjourné 1 nuit

Property is great. Restaurant is good. The driveway from the main road to the hotel is gravel and frankly atrocious. Cab drivers hated it.

2

Kara

19 févr. 2024

·

A séjourné 5 nuits

Terrible road into hotel. Staff very rude and don't trust them. Souvenir wine glass stolen from room and front staff said it was our problem. Didn't want to even try to find. Unsafe feeling. Do not recommend this place.

8

Melissa

24 févr. 2025

·

A séjourné 1 nuit

A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.

10

Elizabeth Picolli

5 mars 2025

·

A séjourné 5 nuits

Vista incrível!! Atendimento ótimo!! Boa localização!! Apenas não tem elevador para quem tem necessidade … Vale o custo/benefício.

6

Patrick

29 mars 2024

·

A séjourné 1 nuit

Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.

8

Harish

28 nov. 2023

·

A séjourné 2 nuits

The view from the room was very beautiful. We had to drive on a dirt road for a good distance to get to the main road and the ride was bumpy. The road to the property needs to be tarred for ease of accesss. The staff was friendly and helpful.

8

Sadik

25 oct. 2024

·

A séjourné 2 nuits

Nice property with excellent view to the lake and reasonable parking (unpaved road), closed to Ruta 9. Staff were very friendly. Public areas were ample and well kept. Would give 5*, but in my room there was no hot water in the shower...

2

Stuart

27 nov. 2023

·

A séjourné 1 nuit

I typically don't leave negative reviews, however I this one is warranted. We booked this hotel as a bit of a splurge to celebrate the end of our hike in Patagonia. One big selling point was thay they had hot tubs which would have been very welcome after spending a week on the trail. When we arrived, we were very much looking forqard to getting a shower. Unfortubstely there was no hot water. We also found that our double room had two single beds. When we address these issues with the staff they did nothing to help. I can understand that they aren't plumbers and can't fix the water on a whim, however when I inquired about getting a cold shower then jumping in the hot tubs they wanted to charge an additional $35000 CLP and said it woukd take at least an hour to get the hot tubs running. It was a frustrating experience. The good is that the facilities are new and modern and the rooms have a great view. Unfortunately the staff weren't as nice as the hotel.

8

Heleno

4 janv. 2026

·

A séjourné 2 nuits

O quarto foi bom, a equipe foi boa e as instalações também foram boas. O café da manhã foi regular.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux avis indiquent que les chambres et les parties communes sont très propres et bien entretenues. Quelques-uns mentionnent des problèmes d'entretien, tels que l'absence d'eau chaude.

Avis de voyageur à ce sujet

6

HANNAH

25 mars 2025

·

A séjourné 1 nuit

Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.

10

Katie

18 avr. 2025

·

A séjourné 3 nuits

Friendly staff, very clean and perfect for commuting to Torres del Paine!

8

Pedro

10 févr. 2026

·

A séjourné 4 nuits

Quarto muito limpo Equipe atenciosa

6

Patrick

29 mars 2024

·

A séjourné 1 nuit

Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.

10

Daryl L

31 janv. 2025

·

A séjourné 1 nuit

Hotel and staff were excellent. Restaurant was very good. Only small critique was neighboring property was trashy. Best Western property was well maintained.

10

Manuel

12 nov. 2024

·

A séjourné 1 nuit

Excelente servicio, limpieza, personal muy amable, sin duda regresamos

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont simples et confortables, avec de grandes fenêtres et une vue exceptionnelle sur le lac ; les lits sont souvent vantés.

Avis de voyageur à ce sujet

10

Elizabeth Marie

13 nov. 2024

·

A séjourné 4 nuits

Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.

10

Anthony

11 nov. 2024

·

A séjourné 1 nuit

Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.

10

ellen

12 nov. 2025

·

A séjourné 2 nuits

The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.

10

Cory Leslie

21 mars 2025

·

A séjourné 3 nuits

Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again

10

Janice

20 janv. 2025

·

A séjourné 1 nuit

Room was lovely and the bed was very comfortable!

8

Melissa

24 févr. 2025

·

A séjourné 1 nuit

A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.

10

Siv

10 févr. 2026

·

A séjourné 1 nuit

Lovely hotel, great room and amazing view from the restaurant. The food in the restaurant was also very good, we loved staying here and would love to come back

8

Harish

28 nov. 2023

·

A séjourné 2 nuits

The view from the room was very beautiful. We had to drive on a dirt road for a good distance to get to the main road and the ride was bumpy. The road to the property needs to be tarred for ease of accesss. The staff was friendly and helpful.

10

Katty

29 mars 2025

·

A séjourné 5 nuits

The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel

8

Heleno

4 janv. 2026

·

A séjourné 2 nuits

O quarto foi bom, a equipe foi boa e as instalações também foram boas. O café da manhã foi regular.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme amical et serviable, avec des départs tardifs flexibles et un service de stockage des bagages signalés. Cependant, plusieurs clients ont rapporté un mauvais service de réception ou des réponses peu utiles à leurs demandes.

Avis de voyageur à ce sujet

10

Anthony

11 nov. 2024

·

A séjourné 1 nuit

Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.

10

ellen

12 nov. 2025

·

A séjourné 2 nuits

The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.

2

Kara

19 févr. 2024

·

A séjourné 5 nuits

Terrible road into hotel. Staff very rude and don't trust them. Souvenir wine glass stolen from room and front staff said it was our problem. Didn't want to even try to find. Unsafe feeling. Do not recommend this place.

10

Juan Andrés

17 nov. 2025

·

A séjourné 2 nuits

Personal muy amable

10

Anthony

10 nov. 2024

·

A séjourné 1 nuit

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!

10

Xiaohong

27 mars 2025

·

A séjourné 2 nuits

I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!

10

Michael

13 déc. 2025

·

A séjourné 2 nuits

Great breakfast and a great dinner experience at night. Helpful staff.

6

RICARDO

29 oct. 2024

·

A séjourné 6 nuits

El personal de recepción pésimo salvo el chico nuevo...no les importa si tienes alguna necesidad o servicio contratado..si no les interesa atenderte les importa nada

10

Katty

29 mars 2025

·

A séjourné 5 nuits

The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel

10

Jorge

14 oct. 2024

·

A séjourné 3 nuits

The customer service is awesome, they helped me out extending the checkout and stored my luggage when I needed to lunch after checkout. You could enjoy a walk from hotel to the downtown for about 25 minutes

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation au bord de l'eau juste à l'extérieur de Puerto Natales ; accessible à pied en environ 25 à 40 minutes et facilement en taxi ou Uber. L'accès se fait par un chemin d'accès cahoteux et non pavé.

Avis de voyageur à ce sujet

6

HANNAH

25 mars 2025

·

A séjourné 1 nuit

Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.

10

Elizabeth Marie

13 nov. 2024

·

A séjourné 4 nuits

Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.

10

Anthony

11 nov. 2024

·

A séjourné 1 nuit

Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.

10

Aarti

2 janv. 2026

·

A séjourné 2 nuits

Although the hotel is about 1.6 miles from the town center, the view more than makes up for it. Getting into town was easy with readily available Ubers and taxis, and tours and transfers conveniently included the hotel on their routes. A good breakfast was included; however, unlike some hotels, they do not offer a packed breakfast for early departures, so a bit of planning is needed. Overall, it was a great stay and I would happily return.

10

Cory Leslie

21 mars 2025

·

A séjourné 3 nuits

Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again

8

Melissa

24 févr. 2025

·

A séjourné 1 nuit

A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.

10

Anthony

10 nov. 2024

·

A séjourné 1 nuit

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!

10

Xiaohong

27 mars 2025

·

A séjourné 2 nuits

I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!

6

Patrick

29 mars 2024

·

A séjourné 1 nuit

Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.

8

Harish

28 nov. 2023

·

A séjourné 2 nuits

The view from the room was very beautiful. We had to drive on a dirt road for a good distance to get to the main road and the ride was bumpy. The road to the property needs to be tarred for ease of accesss. The staff was friendly and helpful.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant et les dîners reçoivent des commentaires positifs, mais le petit-déjeuner est constamment décrit comme basique ou limité. Le bar et le restaurant peuvent être fermés le dimanche.

Avis de voyageur à ce sujet

6

HANNAH

25 mars 2025

·

A séjourné 1 nuit

Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.

10

Elizabeth Marie

13 nov. 2024

·

A séjourné 4 nuits

Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.

10

ellen

12 nov. 2025

·

A séjourné 2 nuits

The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.

10

Aarti

2 janv. 2026

·

A séjourné 2 nuits

Although the hotel is about 1.6 miles from the town center, the view more than makes up for it. Getting into town was easy with readily available Ubers and taxis, and tours and transfers conveniently included the hotel on their routes. A good breakfast was included; however, unlike some hotels, they do not offer a packed breakfast for early departures, so a bit of planning is needed. Overall, it was a great stay and I would happily return.

10

Cory Leslie

21 mars 2025

·

A séjourné 3 nuits

Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again

8

Melissa

24 févr. 2025

·

A séjourné 1 nuit

A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.

10

Siv

10 févr. 2026

·

A séjourné 1 nuit

Lovely hotel, great room and amazing view from the restaurant. The food in the restaurant was also very good, we loved staying here and would love to come back

10

Michael

13 déc. 2025

·

A séjourné 2 nuits

Great breakfast and a great dinner experience at night. Helpful staff.

10

Daryl L

31 janv. 2025

·

A séjourné 1 nuit

Hotel and staff were excellent. Restaurant was very good. Only small critique was neighboring property was trashy. Best Western property was well maintained.

8

Heleno

4 janv. 2026

·

A séjourné 2 nuits

O quarto foi bom, a equipe foi boa e as instalações também foram boas. O café da manhã foi regular.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $150	20 $146	21 $149	22 $148	23 $146	24 $164
25 $162	26 $177	27 $182	28 $169	29 $177	30 $182	31 $176

di	lu	ma	me	je	ve	sa
1 $197	2 $204	3 $204	4 $205	5	6 $205	7
8 $215	9 $205	10 $201	11 $215	12 $215	13 $205	14 $215
15	16	17 $201	18 $205	19 $282	20 $218	21
22 $208	23	24	25	26 $208	27 $204	28
29 $217	30 $208

Best Western Patagonia

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 grand lit, non-fumeurs, vue océan

Chambre Standard, 2 lits une place, non-fumeurs, vue océan

Chambre Standard, 3 lits une place, non-fumeurs, vue océan

Chambre Standard, 1 lit double, non-fumeurs, vue océan

Avis des voyageurs sur Best Western Patagonia

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir