The Mitre, Hampton Court

The floor upstairs was so thin the people upstairs were so noisy couldn't sleep. The bed side lamps one didn't work at all and the the other not good. Was not a good experience

Most charming and welcoking, impeccable toom, service, restaurant and location

A+++++++ The staff was AMAZING - nice and friendly as good be- if you need anything at all they will get it for you with a smile! And the rooms were amazing as well as the location

The room was comfortable and warm, with everything we needed. The staff were so welcoming and friendly and couldn't have done enough for us. We had a thoroughly enjoyable stay. The only comment I would make is that plates should be warmed (our evening meal and breakfast was lukewarm, due to cold plates). (Heatlamp doesn't warm plates sufficiently). Also, the music, during breakfast was too loud...however, it was turned down when requested. Having said that; this didn't take anything away from the enjoyment of our stay. Will thoroughly recommend your hotel; based on the building, the wonderful staff and great location...including the great pub next door. Thank you.

Excellent staff, lovely albeit limited breakfast. Issue with room (damaged taps) unfortunately not rectified, but overall a lovely old hotel. Brilliant location for the palace.