Name: Arriva Hotel
Address: 55 Swinton Street, Londres, Agglomération de Londres (comté), GB
Price range: 85 $US–360 $US per night
Rating: 6.77

Ce qu'en disent des voyageurs

L'hôtel Arriva est un hébergement économique situé près de King's Cross/St Pancras, apprécié pour son personnel serviable, ses chambres généralement propres bien que datées, et son bon rapport qualité-prix. Cependant, les chambres sont petites, l'isolation phonique est faible, il peut faire chaud en été et il y a du bruit provenant de la rue ou d'autres clients. Le service de stockage des bagages est utile, mais l'ascenseur est parfois signalé comme hors service. Les chambres sont compactes et basiques ; beaucoup de clients se plaignent de températures élevées sans climatisation, ainsi que de problèmes occasionnels avec le Wi-Fi ou la télévision. La propreté est généralement acceptable compte tenu du prix, mais plusieurs commentaires mentionnent des moquettes usées, des douches ou une plomberie défectueuses, et quelques signalent la présence de nuisibles. Dans l'ensemble, attendez-vous à un séjour simple et sans fioritures qui privilégie l'emplacement aux équipements supplémentaires.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont basiques : un ascenseur est à disposition et un service de stockage des bagages est proposé, bien que l'ascenseur soit parfois signalé comme hors service.

Avis de voyageur à ce sujet

6

Jill

5 sept. 2025

·

A séjourné 2 nuits

Toilet wouldn’t flush, reported to receptionist who said he’d get someone to fix it, but never did. Lift was not working AGAIN! We were on the 3rd floor , I have bad knees, getting ourselves and suitcases down the stairs was a nightmare!

8

clare

20 nov. 2024

·

A séjourné 1 nuit

Property very basic, but clean. Had all we needed and was nice and warm. Was fine for one night. Could have done with another pillow. Staff very helpful, and friendly. Unfortunately the lift was broken the weekend we visited but could go up to next floor and walk back down or straight up which wasn't too much of a problem, and the desk staff took up our luggage for us.

6

Arnaud

26 avr. 2024

·

A séjourné 1 nuit

The Building is old and not refurbished. The heater was through the roof and the lift was broken on the day and we had to carry our heavy bags across the stairs. you can hear the traffic quite loudly as well.

8

jeremy

19 févr. 2025

·

A séjourné 2 nuits

I stay here very often so all I can say is that the rooms are nice enough and the beds are comfortable and it's clean and there is a lift to go to different floors which is missing on a lot of places

4

Antoinette

19 sept. 2025

·

A séjourné 1 nuit

When booking I requested a ground floor or a room with access via lift as my Dad has limited mobility and rooms close together if possible. After we had checked in we were advised the lift was broken (whch I apprectite is an unforeseen event) and the only available rooms had stairs to get to the room as people had requested to swap. Although a member of staff did assist with my dads case up/down the stairs, I was given a 3rd floor room and had to take clothes out of my case to take to my room as I would not have been able to take the case up all those flights of stairs. We were also 4 floors apart so I would not have been able to assist him if there was an emergency. If they were unable to fulfil the request it would have been good to know in advance so I could have made alternative arrangements. Although there was a kettle, t.v and a hairdryer in the rooms they are extremely basic. The carpet throughout the hotel has seen better days and is loose in some parts. There are many other budget hotels in the area which are far better, I would not advise booking.

6

Garry

27 nov. 2025

·

A séjourné 2 nuits

Cheap and to be expected, 5 minutes from Kings Cross, good. Staff ok, cleaners friendly. Warning that the lift was out of action for our stay. Room was tiny, and cramped, couldn't get around foot of bed, and in need - like most of London - of a decent refresh. tB fine but so little room. Shower only, bathroom again tiny, if functional. Nice to be able to leave bags on last day, but anyone could have gone in, said "I have a bag left" and wandered out with whatever. Front desk staff didn't care.

2

Trine

18 nov. 2025

·

A séjourné 3 nuits

No breakfast, terrible shower using 10 min to Get the shampoo out of my hair! Grumpy man in the front desk when we arrived. No ventilation, hot room. Elevator out of order. Small bed in doublerom. Will never use this hotel again!

6

Veronique

10 juin 2025

·

A séjourné 1 nuit

We all know that London is expensive, and that you get what you pay for. Arriva hotel is basic, but convenient. It is close to St Pancras Station, and the tube, and after all, you have what you need : A bed, a shower and a kettle. The plus is also the storage room to keep your luggage before or after check in/out. Friendly staff.

10

Larry

18 avr. 2025

·

A séjourné 1 nuit

Stayed 1 night stop by King Cross. Room is small but one night stay which is alright and no complaint, Price is worth for the quality. Convenient location. Friendly staff at Reception. Benefit to keep luggage upon check out.

8

Fiona

5 juil. 2025

·

A séjourné 1 nuit

Third time we have stayed at the Arriva Hotel. Always found it clean with comfortable bed and good shower. Staff friendly and approachable. Perfect for Kings Cross/St Pancreas. Good that it has a lift! Perfect for stop over. Good price for the area. Recommended.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : de nombreux clients ont trouvé les chambres propres, mais des commentaires récurrents font état de moquettes usées, de saletés occasionnelles ou de moisissures, et de quelques signalements de nuisibles.

Avis de voyageur à ce sujet

8

Alison

31 oct. 2025

·

A séjourné 4 nuits

Staff all very helpful. Rooms clean

2

Jack

18 oct. 2025

·

A séjourné 1 nuit

Very unclean bedsheets & room conditions. I found a bed bug in the room.

10

Irene

11 sept. 2025

·

A séjourné 3 nuits

Budget hotel but very clean in a good location. Room was basic but if you only need a bed for a few nights it’s perfectly fine. Lovely staff - all very helpful. At half the price of the nearest Travelodge and premier inn definitely value for money

10

Lee

25 mai 2024

·

A séjourné 2 nuits

Clean comfortable fresh towels every day beds made and top up coffee tea bags and milk right within walking distance from King’s Cross st pancreas stations and all bus routes definitely would book again

4

Garry

1 juil. 2025

·

A séjourné 1 nuit

Room was old/tired and in need of serious improvement. Ben linen was clean, but everything else was grotty. Tiny room & bathroom. BT phone on wall was probably bright white 30years ago, now all yellow. Probs 30 years since room last decorated! £160 for night was way too expensive!

2

Jessica

18 mars 2024

·

Rude reception staff and mice living in the bed in my room. From the sounds of receptionist wasn’t the first incident and didn’t even get an apology from anyone in the hotel. They refused a refund even though I didn’t stay more than an hour in the hotel and only got my money back from claiming against my credit card. If I could rate this zero stars then I would and don’t recommend anyone stay here for fear of your own health and safety.

4

Mihail

9 déc. 2024

·

A séjourné 1 nuit

In photos looks much better than the actual room. Hair on bed sheets, not very clean. Overall, decent price for London ,for a room for two, with bathroom, bargain.Does the job.

2

CARL

7 déc. 2023

·

A séjourné 2 nuits

Saw a mouse running around my room just before going to bed. Found mouse traps under my bed. When I mentioned it to the reception in the morning, they said they have mouse traps in every room . Had to lift my suitcase off the floor. Rooms very very basic.

4

Louis

16 juin 2025

·

A séjourné 4 nuits

Very small and old room. Beds are super small with thin pillows.Rugs are worn and stained. I guess you get what you pay for in London.

10

Shirley

31 août 2025

·

A séjourné 1 nuit

Quiet overnight and comfortable stay rating high on cleanliness. Also excellent value for money and for this reason we will use the hotel again when visiting near St Pancreas station.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont petites et fonctionnelles ; beaucoup de clients signalent des températures très élevées sans climatisation, du bruit provenant des couloirs ou de la rue, et des problèmes occasionnels tels que des douches faibles ou un Wi-Fi/TV aléatoire.

Avis de voyageur à ce sujet

6

Bella

9 sept. 2025

·

A séjourné 1 nuit

Tv too big for room couldn't even walk past without bashing it. Window was big enough to fit a whole person through so felt unsafe. Walls and floorboards are thin. It was okay for one night just not any longer.

6

Jackie

1 juil. 2025

·

A séjourné 1 nuit

Convenient for what we wanted but the room was very small and very hot. No air con, just a fan

6

Stephen

21 juin 2025

·

A séjourné 2 nuits

Bare bones furnishings-no chair, no washcloths, little to no place to store things in bathroom, no A/C, located on noisy, busy street.

4

Diane

2 mars 2024

·

A séjourné 3 nuits

I had a basement room with no natural light which was not very nice. Despite it being advertised as having free WiFi, this only worked for 1 out of the 3 days I stayed so I couldn’t get my work done.

6

N

3 déc. 2024

·

A séjourné 3 nuits

This wasn’t a proper room, there was no proper window, just a sealed up door directly onto the pavement with a radiator running in front. This was effectively part of the original hall of one of the converted houses. Road noise and conversations from the pedestrians who were actually only a metre or so from the bed made sleeping almost impossible.

6

Dave

24 juin 2024

·

A séjourné 1 nuit

We were assigned a basement room with a lovely view of the utilities closet. The room was nothing like the photos. It was only one night, though, and close to our next-day connection at King's Cross.

10

Rachel

16 juin 2025

·

A séjourné 1 nuit

I have to admit, I was REALLY pleasantly surprised with the hotel, especially being as cheap as it was. The room was small/compact but it’s perfect if you’re just needing somewhere to put your head down for the night. The only things I’d say that really let it down is the water pressure in the shower, fairly thin walls and no aircon but for the price, can’t really grumble. Would definitely be a return customer if I find myself in the city again.

6

Erika

15 janv. 2025

·

A séjourné 7 nuits

The location is amazing - super easy to get around, close to Kings Cross. The hotel wasn't very lux but with 2 stars I didn't expect it to be - it was sufficient. The main downside, and it was a big downside, was the noise. I've never stayed in a more noisy hotel - you could hear construction, doors shutting, people walking down the hall and boards creaking, people talking in the rooms next door, etc. It was awful and seemed to go on throughout much of the night, particularly on the weekend. I guess you get what you pay for.

6

Adam

12 déc. 2024

·

A séjourné 1 nuit

Convenient location and clean. However the walls between rooms are thin/badly insulated and traffic noise from what is a busy road made sleeping very disturbed.

8

Steph

31 oct. 2025

·

A séjourné 2 nuits

Great location, great staff and a decent basic clean room that was comfortable. Good value for the cheap price I paid. Only issue is the walls are so thin you can hear everything from the neighbouring rooms and the street is busy so you get a lot of traffic noise if you are on the front. Take earplugs even if you are a deep sleeper

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est généralement amical et serviable, avec un enregistrement rapide et une réception ouverte 24h/24, bien que certains clients aient signalé des interactions indifférentes ou impolies, ainsi qu'un suivi lent des problèmes.

Avis de voyageur à ce sujet

8

Joanne

12 oct. 2025

·

A séjourné 1 nuit

All the members of staff I met were very helpful and friendly.

8

scotty

17 janv. 2025

·

A séjourné 2 nuits

The staff was very friendly even when i forgot what number room i was in you wasn't allowed to take the key out with you so you had to hand it back in every time you wanted to go out apart from that i enjoyed my stay i have been to a lot of hotels in London over the past few months it was quiet for being in Kings Cross i will stay there again

2

Patricia

27 juin 2025

·

A séjourné 2 nuits

We had to book in at another hotel as this hotel was awful. The man at reception had no manners, he was rude. The hotel was a horrible condition, there were dirty marks on the headboards, everything was worn out and scruffy. The room was so hot you were sweating the minute you walked in and the window was open. The room smelled of smoking.

2

Alan

5 mars 2024

·

A séjourné 1 nuit

It was a couple stay start at the hotel was very homophobic and judgmental stay away from this hotel

8

Roberto

11 août 2025

·

A séjourné 1 nuit

Everything was good, the staff is very friendly and the check in and check out was quick and easy.

10

josephine

9 août 2025

·

A séjourné 13 nuits

Loved the location of the hotel so near kings cross st. Pancras. We were on the train a lot so it was an easy walk. Lots of restaurants nearby and the hotel staff was always helpful!

10

Tracy

10 avr. 2025

·

A séjourné 1 nuit

I forgot a folder full of printed train tickets and entrance tickets in our rental car that was returned. The man who was working at the front desk helped me reprint all my lost tickets. He was so kind and so helpful! I can’t remember his name but he was from Argentina. He went above and beyond to help me and I really really appreciate his kindness! He deserves a raise and I highly recommend this hotel. The location is great. It was perfect for us.

10

Beth

19 avr. 2025

·

A séjourné 1 nuit

The check in at the Arriva hotel was seamless! The room was basic but had everything we needed, including a hair dryer, towels and a kettle with tea/coffee and cups! There was also a fan in the bedroom and we were facing the back of the building, so it was pretty quiet! There was a working TV with Free View channels!

4

Antoinette

19 sept. 2025

·

A séjourné 1 nuit

When booking I requested a ground floor or a room with access via lift as my Dad has limited mobility and rooms close together if possible. After we had checked in we were advised the lift was broken (whch I apprectite is an unforeseen event) and the only available rooms had stairs to get to the room as people had requested to swap. Although a member of staff did assist with my dads case up/down the stairs, I was given a 3rd floor room and had to take clothes out of my case to take to my room as I would not have been able to take the case up all those flights of stairs. We were also 4 floors apart so I would not have been able to assist him if there was an emergency. If they were unable to fulfil the request it would have been good to know in advance so I could have made alternative arrangements. Although there was a kettle, t.v and a hairdryer in the rooms they are extremely basic. The carpet throughout the hotel has seen better days and is loose in some parts. There are many other budget hotels in the area which are far better, I would not advise booking.

2

Wright

13 nov. 2025

·

A séjourné 1 nuit

See the reviews regarding bed bugs and called to speak to them as my son has hypo-allergic skin and the staff member I spoke too was completely unhelpful with no empathy, he was restrictive of me speaking to management and felt completely uncomfortable with what I had read just before checking in. For customer service within a hotel it was appalling.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est un atout majeur : facilement accessible à pied depuis King's Cross/St Pancras et les transports en commun, avec de nombreux restaurants et pubs à proximité. Certaines chambres donnant sur la rue sont exposées au bruit de la circulation.

Avis de voyageur à ce sujet

8

Lisa

25 mai 2024

·

A séjourné 4 nuits

Property is a bit dated. There was construction next door so mornings started out early! But overall, great value for what you get. Great location. Minutes to Kings Cross Station and the Tube. Convenient to everywhere.

10

Kathleen

8 avr. 2025

·

A séjourné 2 nuits

Great location - staff are great - this is a decent budget hotel that is close to King's Cross Station and easy access to anywhere in the city.

8

Jackie

19 juin 2024

·

A séjourné 1 nuit

Close to King's Cross and St Pancras.

6

Nicola

9 oct. 2025

·

A séjourné 1 nuit

Close and easy access to Kings Cross

10

josephine

9 août 2025

·

A séjourné 13 nuits

Loved the location of the hotel so near kings cross st. Pancras. We were on the train a lot so it was an easy walk. Lots of restaurants nearby and the hotel staff was always helpful!

10

Mohamed

14 mars 2025

·

A séjourné 1 nuit

Great value for money in a very convenient location!

10

William

14 juil. 2024

·

A séjourné 4 nuits

Great location. Walkable around city and easy to train around. Lots of eating options.

10

Evyatar

12 oct. 2025

·

A séjourné 8 nuits

Nice. Good location

8

mark

17 nov. 2025

·

A séjourné 1 nuit

Check in was quick, easy and the staff were very pleasant. Great location very close to Kings Cross station. The room was clean and a good size.

10

Aaron

4 juil. 2024

·

A séjourné 2 nuits

Cheap and clean rooms ok size . Hotel is 10 mins from kings cross st Pancras. Plenty of places to eat

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner n'est actuellement pas proposé sur place, mais de nombreux cafés et restaurants se trouvent à proximité.

Avis de voyageur à ce sujet

10

WILLIAM

29 janv. 2024

·

A séjourné 1 nuit

Great area for kings cross pubs, restaurants and tube stations.

8

Edward

6 oct. 2023

·

A séjourné 2 nuits

The main attraction of this place is that, for London, it's one of the less expensive options. My room, number 25, was on the ground floor. The bed was comfortable but placing of lights and switches was awkward. The pavement was right outside my window and, this being a non-smoking establishment (good!) there were people who went outside to smoke and it wafted in through my window (bad!). It's quite a busy street too, so not quiet if you are in a room at the front. A restaurant was mentioned in the hotels.com description but post-covid it was closed - so you're on your own as far as finding breakfast is concerned. The people at reception were pleasant and helpful. So, in short, it's a basic, acceptable place to stay; I thought it was OK in its price bracket.

4

Angela

11 juin 2024

·

A séjourné 1 nuit

It was stated that breakfast was served between 7.30 and 9.30am. The dining room was closed with a notice taped to it stating that because of covid, breakfast was not being served for the safety of staff and guests! Quite happy for everyone to stay! Staff not wearing masks! If they are that concerned, they should not be open. They could have the dining room open, with cereal and bread/toast available for guests to help themselves

8

Christine

9 juin 2024

·

A séjourné 1 nuit

No breakfast included

10

Kunimi

9 déc. 2024

·

A séjourné 3 nuits

There were only bar soap and shampoo for amenities in the bathroom and the shampoo was not a shampoo that it didn’t bubble at all. Location was great. Staff were very nice. They kept our luggage before check in and after check out. The room was warm and ok just to sleep.Too bad there wasn’t a breakfast anymore.

10

josephine

9 août 2025

·

A séjourné 13 nuits

Loved the location of the hotel so near kings cross st. Pancras. We were on the train a lot so it was an easy walk. Lots of restaurants nearby and the hotel staff was always helpful!

8

Keith

14 avr. 2025

·

A séjourné 2 nuits

The reception staff were pleasant and friendly. When the television in my room didn't work, I was immediately offered another room. The room was clean and perfectly adequate for my purposes. No breakfast was available, but that didn't matter as there were plenty of eating places nearby.

8

giulia

6 mars 2025

·

A séjourné 4 nuits

Around the metro and station King’s cross. I have made my prenotation only for sleeping and the price is good for 4 night. It’s in a silent street, and aroud have some shop and restaurant but with the metro will be easy go to the center. The all staff is very kind.

10

William

14 juil. 2024

·

A séjourné 4 nuits

Great location. Walkable around city and easy to train around. Lots of eating options.

10

Aaron

4 juil. 2024

·

A séjourné 2 nuits

Cheap and clean rooms ok size . Hotel is 10 mins from kings cross st Pancras. Plenty of places to eat

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	71 $US
février	83 $US
mars	94 $US
avril	111 $US
mai	142 $US
juin	142 $US
juillet	150 $US
août	105 $US
septembre	149 $US
octobre	117 $US
novembre	121 $US
décembre	134 $US

di	lu	ma	me	je	ve	sa
1 $125	2 $109	3 $125	4 $360	5 $121	6 $151	7
8 $94	9 $111	10 $127	11 $134	12 $136	13 $157	14 $267
15 $85	16 $117	17 $129	18 $146	19 $128	20 $173	21 $268
22 $103	23 $109	24 $192	25 $132	26 $161	27 $284	28 $308
29 $105	30 $119

Arriva Hotel

Prix pour Arriva Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double

Chambre Quadruple

Chambre avec lits jumeaux

Chambre Simple

Chambre Triple

Avis des voyageurs sur Arriva Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $215	21 $204	22 $152	23 $197	24 $221
25 $119	26 $106	27 $152	28 $200	29 $121	30 $129	31 $300