Name: Charlotte Street Hotel
Address: 15/17 Charlotte Street Hotel, Londres, Angleterre, GB
Price range: 534 $US–1 721 $US per night
Rating: 9.28

Ce qu'en disent des voyageurs

D'après les récents avis, le Charlotte Street Hotel, de Firmdale Hotels, reçoit de nombreux éloges pour son service chaleureux et attentionné, ses chambres magnifiquement décorées et confortables, ainsi que son emplacement pratique et calme à proximité de Soho, des théâtres et des restaurants, ce qui en fait une base accueillante pour un séjour à Londres.

Nombre d'entre eux soulignent la qualité exceptionnelle de la nourriture et du petit-déjeuner au restaurant et au bar sur place. Cependant, certains signalent des problèmes tels qu'un service au restaurant désagréable ou trop strict, un petit-déjeuner bondé ou bruyant, et un approvisionnement limité en café. Les clients notent également le calme des chambres, la qualité exceptionnelle des lits, et une décoration distinctive et colorée, bien qu'une vue occasionnelle puisse être décevante. Attendez-vous à un séjour boutique élégant et axé sur le design.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs avis font l'éloge du restaurant sur place, ainsi que du bar, notamment un bar de l'honneur pour les résidents. Un client a signalé l'absence de café dans la chambre ou en complément, et des difficultés à commander une simple boisson au restaurant.

Avis de voyageur à ce sujet

10

Kara

16 juil. 2025

·

A séjourné 2 nuits

Great spot - good restaurant and comfortable spacious room. Quiet too.

4

Bernard

14 juin 2024

·

A séjourné 4 nuits

Staff in restaurant was terrible rude. Even though staying in hotel we were not worthy to sit in the empty restaurant for a drink. I assume he runs the restaurant to maximize personal tips and I needed to give him £20 to sit in a restaurant at 1730 for a quick drink with my wife I complained to front desk and it drew blank looks. Assume they don't care so much. Also no coffee in room or common area, must go to restaurant and pay £5 for a cup. Owners apparently don't like coffee (weird). Rooms are heavily perfumed as are all toiletries. Avoid!

10

Christina

27 nov. 2024

·

A séjourné 1 nuit

Whenever I’m in London, this is where I stay. Excellent hotel. Bustling restaurant and hotel lobby but once in your room it’s silent. Amazing acoustics in terms of noise. Super cozy and great breakfast. Highly recommend!

10

marc

10 août 2025

·

A séjourné 6 nuits

The room was great. the service as well. I had a lot of guests coming to visit me there and they all loved it. Many meals. All great. Definitely will stay there again.

10

Andrew

28 juil. 2024

·

A séjourné 3 nuits

Excellent hotel, staff, restaurant and location.

10

Curtis

1 avr. 2023

·

A séjourné 1 nuit

Exceptional service from the front desk and doormen. Lovely bar, perfect location.

10

alan

20 févr. 2022

·

A séjourné 2 nuits

Fabulous welcome. Great location. We enjoyed the honesty bar for residents. Good breakfast too!

10

wen

8 juin 2024

·

A séjourné 3 nuits

The staff is incredibly friendly and helpful. They make you feel important and ask about your day. The food is delicious . The rooms are creatively and beautifully decorated. It is a treat and complete pleasure to stay there.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis décrivent l'hôtel comme très propre et extrêmement bien entretenu. Un client n'a pas apprécié les parfums forts dans les chambres et les articles de toilette.

Avis de voyageur à ce sujet

4

Bernard

14 juin 2024

·

A séjourné 4 nuits

Staff in restaurant was terrible rude. Even though staying in hotel we were not worthy to sit in the empty restaurant for a drink. I assume he runs the restaurant to maximize personal tips and I needed to give him £20 to sit in a restaurant at 1730 for a quick drink with my wife I complained to front desk and it drew blank looks. Assume they don't care so much. Also no coffee in room or common area, must go to restaurant and pay £5 for a cup. Owners apparently don't like coffee (weird). Rooms are heavily perfumed as are all toiletries. Avoid!

10

Avraham

21 mai 2024

·

A séjourné 4 nuits

Excellent hotel on a charming street. Great location, friendly staff and lovely decor. Extremely well maintained and a pleasure. Will certainly be back!

10

Mary Margaret

25 juil. 2023

·

A séjourné 2 nuits

The location was very centrally located. The attention to detail by the staff was greatly appreciated. Cleanliness and quality of rooms was 5-star.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont magnifiquement décorées, calmes et confortables, avec des lits exceptionnels ; certaines sont spacieuses. Quelques personnes notent des vues occasionnelles peu attrayantes.

Avis de voyageur à ce sujet

10

Kara

16 juil. 2025

·

A séjourné 2 nuits

Great spot - good restaurant and comfortable spacious room. Quiet too.

10

Christina

27 nov. 2024

·

A séjourné 1 nuit

Whenever I’m in London, this is where I stay. Excellent hotel. Bustling restaurant and hotel lobby but once in your room it’s silent. Amazing acoustics in terms of noise. Super cozy and great breakfast. Highly recommend!

10

marc

10 août 2025

·

A séjourné 6 nuits

The room was great. the service as well. I had a lot of guests coming to visit me there and they all loved it. Many meals. All great. Definitely will stay there again.

10

Patricia

1 août 2023

·

A séjourné 2 nuits

Super decor

10

John

18 juil. 2025

·

A séjourné 2 nuits

I love the colorful rooms

10

Andrea

6 mai 2025

·

A séjourné 4 nuits

My first trip staying at the hotel. I would absolutely stay again. The area is fantastic. Great restaurant and shops, away from the traffic and tourists in soho. The staff was incredible. They had everything were incredibly helpful and friendly. And THE BED! So comfortable.

10

wen

8 juin 2024

·

A séjourné 3 nuits

The staff is incredibly friendly and helpful. They make you feel important and ask about your day. The food is delicious . The rooms are creatively and beautifully decorated. It is a treat and complete pleasure to stay there.

10

Sekiya

19 oct. 2025

·

A séjourné 2 nuits

One of our favorite hotels in the world. Luxurious without being fussy. The rooms are so comfortable and the service is incredible.

8

wen

27 mai 2023

·

A séjourné 4 nuits

A few staff members- Lauren ( waitress) Liz( room service) Matteo( head concierge) & Bell staff - went out of their way to be helpful. What I did not like- the view out of our room window was really ugly- metal heating & air conditioning units. Also, the dining room was really loud & noisy.

10

Mary Margaret

25 juil. 2023

·

A séjourné 2 nuits

The location was very centrally located. The attention to detail by the staff was greatly appreciated. Cleanliness and quality of rooms was 5-star.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué comme étant chaleureux, attentionné et serviable, avec des exemples d'enregistrement anticipé et d'assistance proactive. Quelques clients ont rencontré un personnel de restaurant impoli ou peu coopératif, ainsi qu'un service de petit-déjeuner lent et désorganisé.

Avis de voyageur à ce sujet

8

Stephanie

1 mai 2023

·

A séjourné 2 nuits

Design fantastic, check-in staff good but breakfast area not up to standard of hotel generally. Service there slow, tables cramped/crowded, and maitre d’ confused, had to state room several times.

10

Laura

23 mai 2025

·

A séjourné 3 nuits

I can't say enough about the staff at the Charlotte Street Hotel. They were friendly and attentive. They managed to check me in early after my transatlantic flight. They also stayed on top of getting my prescription glasses back from the driver from the airport before my stay ended. The interior design of the hotel was charming and unforgettable.

4

Bernard

14 juin 2024

·

A séjourné 4 nuits

Staff in restaurant was terrible rude. Even though staying in hotel we were not worthy to sit in the empty restaurant for a drink. I assume he runs the restaurant to maximize personal tips and I needed to give him £20 to sit in a restaurant at 1730 for a quick drink with my wife I complained to front desk and it drew blank looks. Assume they don't care so much. Also no coffee in room or common area, must go to restaurant and pay £5 for a cup. Owners apparently don't like coffee (weird). Rooms are heavily perfumed as are all toiletries. Avoid!

10

Dana

10 janv. 2025

·

A séjourné 2 nuits

Staying at Charlotte Street is a home away from home, as a Firmdale property the style and amenities are top notch and the staff is excellent. 10 out of 10 as always.

10

Tong Hoon

26 oct. 2025

·

A séjourné 5 nuits

The best in London! Great location - quiet and charming, but close to everything. The staff anticipates your every need.

10

Andrea

6 mai 2025

·

A séjourné 4 nuits

My first trip staying at the hotel. I would absolutely stay again. The area is fantastic. Great restaurant and shops, away from the traffic and tourists in soho. The staff was incredible. They had everything were incredibly helpful and friendly. And THE BED! So comfortable.

10

wen

8 juin 2024

·

A séjourné 3 nuits

The staff is incredibly friendly and helpful. They make you feel important and ask about your day. The food is delicious . The rooms are creatively and beautifully decorated. It is a treat and complete pleasure to stay there.

10

Ben

28 oct. 2025

·

A séjourné 4 nuits

Beautiful hotel in a perfect location for taking in the heart of London. Walking distance to great pubs, restaurants, theatres, and sightseeing. Friendly staff and very comfortable and well-designed. We'll be back.

10

Sekiya

19 oct. 2025

·

A séjourné 2 nuits

One of our favorite hotels in the world. Luxurious without being fussy. The rooms are so comfortable and the service is incredible.

10

Matthew

2 janv. 2024

·

A séjourné 5 nuits

Excellent Hotel. Amazing Service. One of the best hotels I have ever stayed at.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement central, charmant et calme, à proximité de Soho, des théâtres et des restaurants, avec un accès facile à pied aux sites touristiques, est constamment salué. Les clients apprécient d'être à proximité des activités tout en étant à l'écart de la circulation intense.

Avis de voyageur à ce sujet

10

Avraham

21 mai 2024

·

A séjourné 4 nuits

Excellent hotel on a charming street. Great location, friendly staff and lovely decor. Extremely well maintained and a pleasure. Will certainly be back!

10

Andrew

28 juil. 2024

·

A séjourné 3 nuits

Excellent hotel, staff, restaurant and location.

10

Curtis

1 avr. 2023

·

A séjourné 1 nuit

Exceptional service from the front desk and doormen. Lovely bar, perfect location.

10

Sue

27 juil. 2023

·

A séjourné 1 nuit

This is our 3rd stay with the Firmdale group and Charlotte St doesn’t disappoint… perfect location within easy walking distance of both Regent St and Soho yet quiet at night. Room 100 was beautiful - Kit Kemp at her finest… If you can book room to include breakfast as can be quite pricy as everything is itemised but otherwise simply stunning.

10

Tong Hoon

26 oct. 2025

·

A séjourné 5 nuits

The best in London! Great location - quiet and charming, but close to everything. The staff anticipates your every need.

10

Marji

21 sept. 2023

·

A séjourné 1 nuit

Beautiful hotel in great location

10

Andrea

6 mai 2025

·

A séjourné 4 nuits

My first trip staying at the hotel. I would absolutely stay again. The area is fantastic. Great restaurant and shops, away from the traffic and tourists in soho. The staff was incredible. They had everything were incredibly helpful and friendly. And THE BED! So comfortable.

10

Jackie

12 juin 2024

·

A séjourné 1 nuit

This is a great little luxury hotel with lots of character and individually beautifully decorated rooms. It's super comfortable and welcoming with helpful, knowledgeable staff. There are lots of excellent restaurants in the area. Great stay even if too brief.

10

Ben

28 oct. 2025

·

A séjourné 4 nuits

Beautiful hotel in a perfect location for taking in the heart of London. Walking distance to great pubs, restaurants, theatres, and sightseeing. Friendly staff and very comfortable and well-designed. We'll be back.

10

Mary Margaret

25 juil. 2023

·

A séjourné 2 nuits

The location was very centrally located. The attention to detail by the staff was greatly appreciated. Cleanliness and quality of rooms was 5-star.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La qualité de la nourriture et le petit-déjeuner reçoivent de nombreux éloges. Certains ont trouvé la salle de petit-déjeuner bondée ou bruyante, le service lent, les prix élevés, et un client a signalé des difficultés à obtenir une boisson au restaurant.

Avis de voyageur à ce sujet

10

Kara

16 juil. 2025

·

A séjourné 2 nuits

Great spot - good restaurant and comfortable spacious room. Quiet too.

8

Stephanie

1 mai 2023

·

A séjourné 2 nuits

Design fantastic, check-in staff good but breakfast area not up to standard of hotel generally. Service there slow, tables cramped/crowded, and maitre d’ confused, had to state room several times.

4

Bernard

14 juin 2024

·

A séjourné 4 nuits

Staff in restaurant was terrible rude. Even though staying in hotel we were not worthy to sit in the empty restaurant for a drink. I assume he runs the restaurant to maximize personal tips and I needed to give him £20 to sit in a restaurant at 1730 for a quick drink with my wife I complained to front desk and it drew blank looks. Assume they don't care so much. Also no coffee in room or common area, must go to restaurant and pay £5 for a cup. Owners apparently don't like coffee (weird). Rooms are heavily perfumed as are all toiletries. Avoid!

10

Christina

27 nov. 2024

·

A séjourné 1 nuit

Whenever I’m in London, this is where I stay. Excellent hotel. Bustling restaurant and hotel lobby but once in your room it’s silent. Amazing acoustics in terms of noise. Super cozy and great breakfast. Highly recommend!

10

marc

10 août 2025

·

A séjourné 6 nuits

The room was great. the service as well. I had a lot of guests coming to visit me there and they all loved it. Many meals. All great. Definitely will stay there again.

10

Andrew

28 juil. 2024

·

A séjourné 3 nuits

Excellent hotel, staff, restaurant and location.

10

Sue

27 juil. 2023

·

A séjourné 1 nuit

This is our 3rd stay with the Firmdale group and Charlotte St doesn’t disappoint… perfect location within easy walking distance of both Regent St and Soho yet quiet at night. Room 100 was beautiful - Kit Kemp at her finest… If you can book room to include breakfast as can be quite pricy as everything is itemised but otherwise simply stunning.

10

alan

20 févr. 2022

·

A séjourné 2 nuits

Fabulous welcome. Great location. We enjoyed the honesty bar for residents. Good breakfast too!

10

wen

8 juin 2024

·

A séjourné 3 nuits

The staff is incredibly friendly and helpful. They make you feel important and ask about your day. The food is delicious . The rooms are creatively and beautifully decorated. It is a treat and complete pleasure to stay there.

8

wen

27 mai 2023

·

A séjourné 4 nuits

A few staff members- Lauren ( waitress) Liz( room service) Matteo( head concierge) & Bell staff - went out of their way to be helpful. What I did not like- the view out of our room window was really ugly- metal heating & air conditioning units. Also, the dining room was really loud & noisy.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	547 $US
février	597 $US
mars	695 $US
avril	649 $US
mai	642 $US
juin	660 $US
juillet	723 $US
août	610 $US
septembre	766 $US
octobre	623 $US
novembre	606 $US
décembre	656 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $882	20 $1 029	21 $989	22 $918	23 $686	24 $1 557
25 $629	26 $1 074	27 $770	28 $1 176	29 $635	30 $1 029	31 $561

di	lu	ma	me	je	ve	sa
1 $562	2 $1 141	3 $1 005	4 $1 330	5 $634	6 $589	7 $601
8 $642	9 $603	10 $798	11 $981	12 $838	13 $634	14 $838
15 $701	16 $582	17 $758	18 $758	19 $1 269	20 $719	21 $1 349
22 $560	23 $543	24 $1 271	25 $1 721	26 $1 055	27 $1 692	28 $1 192
29 $534	30 $655

Charlotte Street Hotel

Prix pour Charlotte Street Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure

Suite Junior (Luxury)

Suite Junior (Deluxe)

Chambre Deluxe

Suite Junior, accessible aux personnes à mobilité réduite

Suite (Penthouse)

1 Bedroom Virginia Woolf Suite

Chambre Luxe

Chambre, 1 grand lit

Loft Suite

Suite Supérieure (Loft)

Avis des voyageurs sur Charlotte Street Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir