Name: DUKES London
Address: 35 St James's Place, Londres, Angleterre, GB
Rating: 8.7

Ce qu'en disent des voyageurs

Les voyageurs décrivent Dukes London comme un hôtel classique, idéalement situé au centre, avec un service exceptionnellement chaleureux et authentique, un bar réputé et un emplacement paisible à St James, tout en signalant des parties vieillissantes, des chambres petites et quelques problèmes occasionnels d'entretien, d'ascenseur ou d'accès au bar.

Les clients louent constamment la gentillesse et le professionnalisme du personnel, ainsi que l'emplacement agréable, à quelques pas de Green Park, de Buckingham Palace et de Mayfair. Les chambres sont généralement confortables et calmes, bien que leur taille varie et certaines donnent sur des cours intérieures ou disposent d'une insonorisation limitée. Le restaurant et le petit-déjeuner impressionnent souvent, bien que certains trouvent le petit-déjeuner coûteux ou lent ; attendez-vous à un séjour charmant dans un bâtiment classique, avec quelques compromis liés à l'âge.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar Dukes est un point fort, mais nécessite fréquemment une réservation et les files d'attente peuvent encombrer le hall d'entrée compact ; le restaurant GBR et le salon sont très prisés. L'agencement historique signifie des ascenseurs petits et usés et parfois des trajets multi-ascenseurs entre les différents espaces.

Avis de voyageur à ce sujet

10

corinne

28 oct. 2024

·

A séjourné 2 nuits

It is always a pleasure to stay at Dukes. This is a very English hotel. It is quiet, good service and staff, and very convenient location. Walkable to tube station with good lines, shopping, and major tourist sites. This is our go to hotel whenever we are in London. Don't forget to reserve the a table at the before arriving, especially if you want to try their famous martini.

10

Stephen

16 oct. 2023

·

A séjourné 6 nuits

Perfect small hotel in a perfectly accessible West End location. Justly famous bar has become so popular that even hotel guests may have trouble booking a reservation.

2

Allan

2 mai 2023

·

A séjourné 3 nuits

Very very tired property. Needs a makeover. Disappointing when you arrive after a day’s travel to be told you can’t go to the bar because it is fully booked. You would expect you can have a drink in the bar if you are staying there.

10

Brendan

30 oct. 2024

·

A séjourné 2 nuits

I've stayed in Dukes before and always found it to be a friendly and comfortable hotel in a superb central location. My only small quibbles are that my room, overlooking the entrance area could be noisy when the bar emptied and secondly, that the lift on that side of the hotel is scruffy with a worn carpet and scuffed woodwork.

8

Tom

24 déc. 2024

·

A séjourné 5 nuits

The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.

10

Anthony

31 janv. 2024

·

A séjourné 1 nuit

Lovely hotel in a great location. Staff were incredibly helpful. Room was lovely. Only issue was a light would be useful wherever and coffee making facilities are. Also Dukes bar was closed on the Sunday which was a shame. Still- highly recommended.

6

Craig

17 déc. 2023

·

A séjourné 3 nuits

I have stayed at the Dukes many times in the last 15 years. It is comfortable and friendly with a certain charm. Unfortunately I feel unable to stay there again. Starting with the positive, the bed is comfortable, the rooms clean and the food good. However the hotel is tired, the lift, a quaint contraption, failed 3 times while we were there, the bathroom is a bit rough around the edges with sealant missing from joints and there is absolutely no drawer storage in the room for clothes. Beyond this it is impossible to actually experience the charm and comfort that is undeniably possible. In the drawing room there are never tables available as they are all booked by non residents, all of them, all of the time. There is a reason for this, the food is excellent, the afternoon tea to die for - but want to sit and read the Sunday paper or a book, no that isn’t possible as that table is reserved. Every time I asked for a table I was met with incredulity as if I could assume such a thing. It got tiring. Similarly with the bar, a famous martinis lounge, that also requires a reservation, so no relaxed dropping in. Quaint it most certainly is, but comfortable - not in the slightest

10

Samuel

17 mai 2024

·

A séjourné 1 nuit

Lovely and charming staff. Understated rooms. Shame the bar gets so busy with non-guests.

10

Cheryl Gannon

14 janv. 2025

·

A séjourné 7 nuits

Charming older historic hotel. Excellent staff and lovely bar and breakfast. The concierge services are top notch. The hotel is showing some age since my stay 5 years ago and the elevators can be difficult. But I understand it will be undergoing renovation soon. All things considered it’s a terrific place with great staff. I’m glad I made it back a second time.

10

jane

11 oct. 2023

·

A séjourné 1 nuit

Their food and service is outstanding. Room was clean and nice. Only downside was was using two elevators to get to reception or restaurant because the two old structures that make up the hotel are not connected other than by stairs. Otherwise pure London experience

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont généralement propres et bien entretenues, beaucoup soulignant des logements impeccables. Certains clients signalent des couloirs fatigués, des moquettes usées ou des odeurs, ainsi que d'occasionnels problèmes d'entretien des salles de bain.

Avis de voyageur à ce sujet

8

Nicky

22 oct. 2023

·

A séjourné 1 nuit

Enjoyed our stay. Quiet area. My only disappointment was the musty smell in our room

10

Gerard

11 sept. 2024

·

A séjourné 8 nuits

This was my first stay at Dukes, and really, everything about it was first rate. The service was fantastic, my room was spotless, and the hotel was in a prime location between Green Park, Mayfair and Picadilly Circus. I will definitely try to stay here on my next visit to London.

4

Ann

27 nov. 2023

·

A séjourné 4 nuits

Alas poor dukes! The rooms are so sad and uncheery. Tight quarters, two tiny prints on the wall, no other art or touches of style….funerary draperies, dark maroon. The Charm has vanished. Breakfast was sub par and spotty service. We appreciated the front s desk staff but the rooms are gloomy and if you like food trays left in the halls, you can count on them.

6

Margaret Ellen Cronebaugh

27 avr. 2024

·

A séjourné 5 nuits

The staff was very accomodating and friendly. The room was very tired-worn carpets, chipped paint and poor lighting.

8

Anita

5 nov. 2024

·

A séjourné 1 nuit

room was lovely - clean, pleasant and airy. the life and hallways were tired and needed TLC

10

Susan

19 janv. 2024

·

A séjourné 3 nuits

The hotel was in a great location! The staff went over and above to help with anything we needed! Housekeeping did a fantastic job each day and the breakfast was delicious! We ordered room service the last day before heading to the airport and it was delivered hot very quickly!

10

Michael

14 déc. 2024

·

A séjourné 2 nuits

Nice small hotel. Cute. And pretty clean.

10

Karen

24 nov. 2023

·

A séjourné 2 nuits

Clean and central

6

filiep

9 déc. 2024

·

A séjourné 2 nuits

stupid bar queues in the lobby ??? limited seating areas old an dirty carpet everywhere

10

Andy

28 oct. 2024

·

A séjourné 1 nuit

A really lovely hotel in a perfect central location. Only stayed the one night but we will return, such lovely staff and immaculate and quiet rooms.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables et souvent calmes, mais leur taille varie considérablement et l'espace de rangement peut être limité ; certaines donnent sur des zones de service. Les clients mentionnent une insonorisation variable et d'occasionnels problèmes de climatisation ou de plomberie.

Avis de voyageur à ce sujet

10

Larry

8 oct. 2024

·

A séjourné 7 nuits

Short comforters and very small closet space. Everything else was excellent

6

Yuanyuan

27 août 2024

·

A séjourné 4 nuits

Pros: convenient location; staff were polite and helpful Cons: small room; poor soundproofing - we could hear staff/other guests talking in the corridor very clearly, especially at late night and early morning

10

Felizardo

2 sept. 2024

·

A séjourné 2 nuits

Very friendly and helpful staff. Comfortable bed and room size is appropriate. Near to green park and picadilly tube stations.

10

Brendan

30 oct. 2024

·

A séjourné 2 nuits

I've stayed in Dukes before and always found it to be a friendly and comfortable hotel in a superb central location. My only small quibbles are that my room, overlooking the entrance area could be noisy when the bar emptied and secondly, that the lift on that side of the hotel is scruffy with a worn carpet and scuffed woodwork.

8

Tom

24 déc. 2024

·

A séjourné 5 nuits

The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.

10

Sean

14 nov. 2023

·

A séjourné 6 nuits

Amazing service. Excellent and spacious room with plenty of storage which was necessary as we were staying over 3 days. Staff is EXCELLENT.

2

William

10 juil. 2023

·

A séjourné 1 nuit

Pipes in room 504 banged constantly. Hotel did nothing to fix. I can’t believe I’m the first to be subjected to this noise. No central air. Lengthy check in.

6

Craig

17 déc. 2023

·

A séjourné 3 nuits

I have stayed at the Dukes many times in the last 15 years. It is comfortable and friendly with a certain charm. Unfortunately I feel unable to stay there again. Starting with the positive, the bed is comfortable, the rooms clean and the food good. However the hotel is tired, the lift, a quaint contraption, failed 3 times while we were there, the bathroom is a bit rough around the edges with sealant missing from joints and there is absolutely no drawer storage in the room for clothes. Beyond this it is impossible to actually experience the charm and comfort that is undeniably possible. In the drawing room there are never tables available as they are all booked by non residents, all of them, all of the time. There is a reason for this, the food is excellent, the afternoon tea to die for - but want to sit and read the Sunday paper or a book, no that isn’t possible as that table is reserved. Every time I asked for a table I was met with incredulity as if I could assume such a thing. It got tiring. Similarly with the bar, a famous martinis lounge, that also requires a reservation, so no relaxed dropping in. Quaint it most certainly is, but comfortable - not in the slightest

2

Rajit

14 juin 2023

·

A séjourné 2 nuits

London was experiencing a heat wave and the air conditioning in the room wasn’t working. The maintenance guy worked on it to no avail. Front desk would not move me to another room or even try to make up for the inconvenience in any other way. Been a loyal customer for 15 years but will not be staying here again.

10

Leah

6 déc. 2024

·

A séjourné 1 nuit

This hotel was truly 5 star. Service over the top, extremely comfy and quiet room, great restaurant and food. Location near major tourist areas but on a very quiet side street. The service is what really impressed me. Will definitely stay here again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son attention et son attitude proactive, allant souvent au-delà dans son aide de conciergerie et ses petites attentions. Quelques clients mentionnent des malentendus à l'enregistrement, une application stricte du code vestimentaire du bar, des retards de remboursement ou un service de petit-déjeuner lent.

Avis de voyageur à ce sujet

6

Ritesh

12 août 2024

·

A séjourné 2 nuits

Overall, the stay wasn't the best, but there were elements of the stay which I enjoyed. The location of the hotel is great, everything we wanted to do and the tube were in walkable distances, the area was nice and quiet which was also nice. The service however wasn't the best, from check-in onwards, I was questioning how this hotel is a 5-star. When we checked in we were told we were staying in the same wing as the family who had already checked in, so I walked over to that elevator, it turns out we were in the other wing, when I asked how I get to my room, I made to feel like I was the idiot for not figuring it out on my own, if you had signs, I would have. I asked if breakfast was included, but I was ignored. When trying to have a drink in the duke's bar which is meant to be famous, we were turned away because I didn't have a shirt. We're in 2024, how is this still a thing? Surely I can have a drink in the bar if I'm good enough to stay in your hotel and pay the room rate? You had no customers....who was my t-shirt going to offend? The staff? I was told I could drink in the restaurant, but at this point, I just refused to spend any more money in this hotel, I hate places which make you feel like you don't 'belong' because of a dress code. Do I understand it to an extent if you aren't staying in the hotel? Yes, but if you're allowed to stay in the hotel you should be allowed to use every area of the hotel. There is also a service charge for the room? I wasn't a fan.

10

Margaret

8 janv. 2025

·

A séjourné 7 nuits

Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.

10

Gina

29 oct. 2024

·

A séjourné 1 nuit

Service and friendliness of staff are top notch. They really go out of their way to be helpful and kind. We were sad to only spend one night with them. Easy walk to Buckingham and gardens. Pubs and restaurants were less busy in this area.

10

Aline

16 sept. 2024

·

A séjourné 2 nuits

impeccable service!

10

Michael

2 août 2023

·

A séjourné 2 nuits

I look forward to making Dukes my home when I'm in London. The hotel is charming and cozy, well situated in Mayfair. The rooms were convenient and the marble bathrooms are chic. Room service was very fast, and the concierge were friendly and professional. The front desk service was superb, and I must extend a special thank you to Lucia, Jose and Rachel for being amazing and looking after me during my trip. They made me feel special. I'd also like to express gratitude to Serena, Musa, Ujwol and Abigail at the Restaurant. They offered world-class service and attention to detail, and their delightful presence made for a remarkable breakfast every morning. Overall my experience at Dukes was fantastic, and I look forward to repeating it again and again...

10

Sally

5 janv. 2025

·

A séjourné 12 nuits

A staff and service. Go out of their way to welcome you and give you the best possible stay. Perfect location for walkable access to shopping, restaurants and museums.

4

Graham

28 déc. 2024

·

A séjourné 2 nuits

Trading on its dated history! Checked in on Sunday and told the renowned bar was closed but open the following night. We asked if it was ok to visit then and left it with her for around 8pm. The lady at reception took a "preauthorization payment" of several hundred pounds which was actually not held as normal but taken from my account immediately. I questioned this and was told it would be credited back if nothing ordered in the bar or restaurant. Stayed at the hotel for 2 nights, went to the bar on Monday for the bar manger to demand a reservation number, that the woman who checked us in should have arranged! We left without trying the alleged original martini and was made to feel second class citizens in this 4 hundred + night hotel! Very disappointed in the way the bar manager handled the situation, which actually marred the break for our 35th wedding anniversary. We didn't eat in the hotel as we had already made plans weeks in advance. We checked out and after 14 DAYS I had to chase the hotel up for the refund back to my card. If I hadn't of chased the refund it wouldn't have happened! We will not be back!

10

Roxanne

20 nov. 2024

·

A séjourné 1 nuit

Dukes London is fabulous! From the moment you arrive, you are greeted with friendliness and helpfulness. The hotel is classic and Dukes Bar is legendary. They make martinis at your table. Expensive but it’s what you would expect from an iconic spot. rooms are spacious, bathrooms large, turndown service and waters in the room. Can’t say enough about this property and the customer service. Sabrina at the front desk was the most friendly, helpful person ever and got us into the wait-list bar and restaurant and offered great suggestions on how to maximize our time in London. Location is PERFECT to see all the sights.

10

Devyane R

29 nov. 2024

·

A séjourné 9 nuits

My 09 nights stay was more than great thanks to Teddy, Muriel, Teodora, José and many others from the staff that made me feel at home. Breakfast was great. Location is fantastic waking distance to many spots. I would certainly stay there again!

10

C

21 déc. 2024

·

A séjourné 2 nuits

We had another fantastic stay at Dukes. The service was impeccable and our accommodations were perfect. A great experience and we look forward to our next visit!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central à St James/Mayfair, dans une rue calme à proximité de Green Park et de Buckingham Palace, avec un accès facile au métro et aux principaux sites touristiques.

Avis de voyageur à ce sujet

10

Margaret

8 janv. 2025

·

A séjourné 7 nuits

Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.

10

Peter

13 nov. 2024

·

A séjourné 4 nuits

A small, traditional hotel in the heart of London which has become our go-to place when we visit. Unique and charming.

10

Margaret

5 janv. 2024

·

A séjourné 8 nuits

Perfect boutique hotel to satisfy your needs in the middle of Mayfair - close to shopping, sites and restaurants

6

JERRY

25 sept. 2023

·

A séjourné 2 nuits

Too out of the way.

10

Mary

22 août 2024

·

A séjourné 3 nuits

Lovely hotel in Mayfair. Close to the tube and St. James Park. Outstanding service. Highly recommended!

10

Sharon

17 nov. 2024

·

A séjourné 1 nuit

Nice hotel in great location.

10

Brian Tsun Yue

21 déc. 2023

·

A séjourné 2 nuits

Fantastic stay. A quiet and classy British experience tuck inside the corner of green park.

10

Devyane R

29 nov. 2024

·

A séjourné 9 nuits

My 09 nights stay was more than great thanks to Teddy, Muriel, Teodora, José and many others from the staff that made me feel at home. Breakfast was great. Location is fantastic waking distance to many spots. I would certainly stay there again!

10

Leah

6 déc. 2024

·

A séjourné 1 nuit

This hotel was truly 5 star. Service over the top, extremely comfy and quiet room, great restaurant and food. Location near major tourist areas but on a very quiet side street. The service is what really impressed me. Will definitely stay here again.

10

Richard

5 juil. 2023

·

A séjourné 4 nuits

In a cul-de-sac which was very nice. Also easy access to Buckingham palace.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le Great British Restaurant et le petit-déjeuner reçoivent fréquemment des éloges, et le thé de l'après-midi est apprécié ; le service en chambre est généralement bon. Certains clients trouvent le petit-déjeuner cher ou lent par moments.

Avis de voyageur à ce sujet

10

Catherine

16 août 2023

·

A séjourné 2 nuits

A block from the park and a quick walk to Buckingham. Best food we had in London. They offered a delicious (GLUTEN free upon request) afternoon tea which was decadent! The popular martini bar was good, but the staff is a bit dismissive (be sure to show your room key if you want to be served, outsiders are by reservation only).

10

Graham

13 déc. 2022

·

A séjourné 1 nuit

Staff are really helpful. Location is great. Only draw back is pace of getting breakfast served in the restaurant. Food great but somewhat slow service

10

Thomas

28 juin 2024

·

A séjourné 7 nuits

This was our first stay at Dukes London and we had one of our best hotel experiences of many trips to London. Our room was spacious and in excellent condition. The check in staff and concierge could not have been more helpful. The restaurant GBR was also very good.

10

Susan

5 août 2024

·

A séjourné 4 nuits

This was a very quaint and nice hotel with a great martini bar. The restaurant in the hotel also was excellent. I would definitely go back and stay at this hotel.

10

Susan

19 janv. 2024

·

A séjourné 3 nuits

The hotel was in a great location! The staff went over and above to help with anything we needed! Housekeeping did a fantastic job each day and the breakfast was delicious! We ordered room service the last day before heading to the airport and it was delivered hot very quickly!

8

Tom

24 déc. 2024

·

A séjourné 5 nuits

The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.

10

Deborah

4 févr. 2025

·

A séjourné 6 nuits

We love The Dukes! Cozy, charming and always a great experience. The Great British Restaurant is delicious and beautiful. And The Dukes Bar is a treasure (hotel guests can reserve a spot at the bar!).

10

patti

4 juil. 2024

·

A séjourné 3 nuits

Great hotel, out of the way, quiet. Restaurants were good, staff was excellent.

8

Sarah

21 juin 2024

·

A séjourné 1 nuit

Fabulous hotel sadly let down by the expensive and disappointing breakfast

10

Carolyn

12 juin 2024

·

A séjourné 2 nuits

Staff and service were excellent especially in the Great British Restaurant staff there were top notch

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
avril	593 $US
mai	611 $US
juin	934 $US
octobre	488 $US
novembre	442 $US
décembre	473 $US

DUKES London

Prix pour DUKES London

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Junior, 1 chambre

Chambre Supérieure avec lits jumeaux, 2 lits une place

Chambre Exécutive avec lits jumeaux, 2 lits une place

Suite, 1 grand lit

Chambre Supérieure, 1 lit double

Suite Signature, 1 très grand lit et 1 canapé-lit, balcon, vue ville

Chambre Deluxe avec lits jumeaux, 2 lits une place

Chambre Classique, 1 lit double

Studio, 1 chambre

Chambre Exécutive, 1 très grand lit

Chambre Double Deluxe, 1 très grand lit

Avis des voyageurs sur DUKES London

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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