Name: Novotel London Tower Bridge
Address: 10 Pepys Street, Londres, Angleterre, GB
Price range: 160 $US–605 $US per night
Rating: 8.73

Ce qu'en disent des voyageurs

D'après les avis, le Novotel London Tower Bridge est apprécié pour son excellent emplacement près de la station de Tower Hill et de la Tour de Londres, son personnel accueillant et son petit-déjeuner satisfaisant. Certaines critiques récurrentes concernent le service via application mobile sans téléphone dans les chambres, des problèmes d'entretien occasionnels et des frais supplémentaires.

Les chambres sont généralement confortables et d'une taille raisonnable pour Londres, bien que plusieurs clients mentionnent des problèmes de contrôle de la température, des agencements peu pratiques et du bruit occasionnel. La propreté est largement appréciée, mais des rapports répétés font état de problèmes de drainage de la douche, d'odeurs d'égouts dans les couloirs et de manquements occasionnels au service de chambre. Dans l'ensemble, attendez-vous à une base pratique et moderne avec un service amical et des petits-déjeuners populaires.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient le bar sur place et le restaurant Keepers, bien que certains signalent un service lent ou un nombre limité de places en soirée. Pas assez de commentaires sur les autres équipements.

Avis de voyageur à ce sujet

8

Patricia

5 août 2024

·

A séjourné 4 nuits

Staff were very friendly and welcoming. Enjoyed drinking water refill stations by elevators.

10

Tracy

21 févr. 2023

·

A séjourné 2 nuits

Great location for the Tower Hill underground and Tower Gateway DLR line. Ideal for access to Tower Bridge and The Tower of London. Hotel was very quiet. Staff were friendly and kept out luggage before and after check in and check out so we could sight see. The restaurant was nice too. We didn't eat breakfast but had lunch one day and the pasta was very nice. Room was spacious and clean. Bonus of having a mini fridge and water dispenser just outside the room. Would definitely recommend this hotel to others visiting London and a great deal on Expedia!

8

Christopher

21 juin 2025

·

A séjourné 3 nuits

Great location. First time in London. This place is close to a tube (subway). A few pubs and restaurants nearby. Tower of London is a 3 minute walk. Restaurant /pub inside the hotel is very good.

10

Linda

28 août 2025

·

A séjourné 7 nuits

We had an excellent seven night stay at this hotel. The front desk staff were personable and extremely helpful particularly Zainob and Ola. The breakfast in the attached restaurant Keepers was excellent with many options. The greeters and waitstaff provided friendly and competent service. The rooms were clean and well appointed. Location was a five minute walk to the underground tube system. Would highly recommend this hotel.

10

Kenneth

30 juin 2023

·

A séjourné 9 nuits

Five minute to the Tube, it’s literally right on you front door and no matter where you stay in London you’ll need the tube to get everywhere. The Novotel has a very nice restaurant, Keepers, food is excellent, reasonably priced and honestly if you visit the London Tower you’ll find it the best comfort food around. I liked the fact they have breakfast daily. Rooms are clean and comfortable (for Europe) lol . Have fun

8

Michael

18 avr. 2025

·

A séjourné 4 nuits

Very good stay. No table available to have a drink and relax in evening. No phone in room. Fridge not working. Sockets on wall at dresser very hard to use

10

Steven D

27 mai 2025

·

A séjourné 3 nuits

Perfect location, mere steps off the tube station at Tower Hill. A 2 minute walk to the Tower and a couple more to the Tower Bridge. Good dining options within walking distance although the hotel restaurant service was quite slow. The breakfast had standard hot and cold breakfast options to suit all tastes. Nice room, very open concept with plenty of space for 2 people.

10

Huw

20 oct. 2024

·

A séjourné 1 nuit

Night stayover in London. Great location, right near the Tower of London. Lovely hotel, friendly staff. Didn't eat at the hotel but looked to be decent.

10

Matthew

2 oct. 2025

·

A séjourné 2 nuits

Very clean, polite staff and a nice on-site bar

10

David

13 déc. 2023

·

A séjourné 2 nuits

This hotel is in a great location to explore the Tower Bridge and the Tower of London within steps. It is right at the Tower Hill tube station so transportation to other parts of the city is also quite easy. There is a great on site restaurant and bar and easy walking distance to other many fine restaurants including the amazing Indian cuisine of Brick Lane. I will definitely stay here again!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des avis décrivent des chambres propres et des espaces bien entretenus, mais les problèmes récurrents incluent un mauvais drainage de la douche, des odeurs d'égouts occasionnelles et quelques lacunes au niveau du service de chambre.

Avis de voyageur à ce sujet

8

Angela

14 nov. 2023

·

A séjourné 2 nuits

We had a really lovely few days but we thought the staff should have warned you if you ordered a drink at the bar and they asked you to sit down!!! They should advise that a service charge will be added to our bill and were not told until another couple questioned this! Also, sunday morning, we did not get our room cleaned, and drinks were not replenished. We did put our sign out when we went out in the morning..

6

Max

7 janv. 2023

·

A séjourné 4 nuits

Poor shower drainage and toilet seat kept falling off. Told reception, but nothing was done to improve the situation. Great breakfast and convenient neighbourhood

8

Veronique

25 avr. 2025

·

A séjourné 3 nuits

Few details: the shower didn’t drain and there was no conditioner in the shower… other than that all was good

10

Karen

4 août 2025

·

A séjourné 2 nuits

The last leg of our holiday saw us spend two nights at this lovely Hotel. Staff were very friendly, room was clean and spacious, breakfast was delicious, as was the dinner we had on our final night. No hesitation in staying here again

10

Tom

10 sept. 2025

·

A séjourné 1 nuit

great hotel location, near to tube stop & Tower of London. Clean room on early arrival, extremely comfortable nights sleep. all amenities you'd expect..

8

Alfonso

11 mai 2024

·

A séjourné 7 nuits

Very good location. Room service could be better, the room was no cleaned every day properly.

10

Linda

28 août 2025

·

A séjourné 7 nuits

We had an excellent seven night stay at this hotel. The front desk staff were personable and extremely helpful particularly Zainob and Ola. The breakfast in the attached restaurant Keepers was excellent with many options. The greeters and waitstaff provided friendly and competent service. The rooms were clean and well appointed. Location was a five minute walk to the underground tube system. Would highly recommend this hotel.

8

Peter

9 mars 2025

·

A séjourné 2 nuits

Great location and great staff. Tended to get sewage smells in corridor and room

10

Matthew

2 oct. 2025

·

A séjourné 2 nuits

Very clean, polite staff and a nice on-site bar

4

Wing

8 août 2025

·

A séjourné 5 nuits

The bathroom’s drainage was out of order. Water overflow to outside carpet. I stayed 5 nights. There were smell inside the room. I requested to have room change but in vain.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables et assez spacieuses pour Londres, avec des touches modernes. Plusieurs avis font remarquer des incohérences dans le contrôle de la température et de la climatisation, ainsi que quelques particularités d'aménagement et du bruit occasionnel.

Avis de voyageur à ce sujet

6

Carrie

6 août 2024

·

A séjourné 2 nuits

The front desk clerk was extremely rude to us, and the beds felt like boards. The location is great for London Tower and some good pubs.

6

Colleen

17 juil. 2023

·

A séjourné 2 nuits

Came to London for concert - was advised had to change rooms half way through our stay. second room had no air conditioning. rooms here vary greatly despite being told they were relatively the same price - so why did we have to move? Not cool. Staff were friendly though. Rooms are far from 4 star. avoid.

8

Patricia

2 juin 2023

·

A séjourné 4 nuits

The room was very spacious and the bed comfortable. It was warm sleeping, however. The air conditioning worked but did not cool the room. We were given a fan and it helped. Breakfast was plentiful but did not change daily. There was no French toast, pancakes or waffles. Dinner was good at the restaurant. The hotel offers a good location within walking distance of Tower Bridge.

6

Valerie

25 oct. 2025

·

A séjourné 2 nuits

Hotel was too hot, not able to adjust heat. Cot bed was tiny for my son and the duvet provided didn’t cover him.

8

Christopher

13 juil. 2025

·

A séjourné 2 nuits

Quiet, comfortable and well equipped room. Convenient for the Tube. Perfect for a short stay. I would revisit.

10

Michele

5 mai 2024

·

A séjourné 3 nuits

Very friendly staff. Large rooms for London, very nice surprise. Comfortable beds. Will definitely come back.

10

Steven D

27 mai 2025

·

A séjourné 3 nuits

Perfect location, mere steps off the tube station at Tower Hill. A 2 minute walk to the Tower and a couple more to the Tower Bridge. Good dining options within walking distance although the hotel restaurant service was quite slow. The breakfast had standard hot and cold breakfast options to suit all tastes. Nice room, very open concept with plenty of space for 2 people.

10

Onda

3 juin 2025

·

A séjourné 6 nuits

The location is super convenient, just a few blocks from a tube station on lines that hit all the major tourist destinations. Our room was comfortable, quite roomy (for London), bathroom, linens, towels, etc all good quality. Front desk staff helpful and friendly, and the restaurant was good for drinks or a quick meal.

10

Christina

15 mars 2024

·

A séjourné 3 nuits

Excellent choice for our most recent stay in London. Staff is wonderful - friendly and helpful. The room was a good size. Location is very accessible.

8

John P

6 avr. 2025

·

A séjourné 2 nuits

Not our favorite. Sink was in bedroom area and was in the way. Separate toilet room and shower. Staff were very friendly and helpful. Also breakfast was very good.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité et son efficacité dans tout l'hôtel et au restaurant. Les plaintes récurrentes concernent la communication uniquement via application mobile, sans téléphone dans les chambres, ce qui entraîne des réponses lentes, ainsi que le mécontentement lié à des frais supplémentaires pour l'arrivée anticipée ou le départ tardif.

Avis de voyageur à ce sujet

10

Nagaraju

14 août 2025

·

A séjourné 2 nuits

Our stay at the Novotel London Tower Bridge was truly exceptional, and we wholeheartedly recommend it! Its prime location, just a stone’s throw from Tower Hill tube station and a short stroll to landmarks like the Tower of London and Tower Bridge, couldn’t be more convenient. The hotel’s contemporary and inviting ambiance instantly made us feel at home. The staff were outstanding—warm and welcoming at check-in, with the breakfast team being particularly attentive. A special shout-out to Bocar at checkout, whose friendliness and helpfulness left a lasting impression. Our room was generously sized, impeccably clean, and well-equipped with a comfy bed, complimentary Wi-Fi, a mini-fridge, and a smart TV with Chromecast for streaming. The modern bathroom, featuring a fantastic rainfall shower and quality toiletries, added a touch of luxury. The breakfast buffet was a standout, with an impressive selection of fresh, high-quality dishes, from classic English breakfast options to pastries and fresh fruit, ensuring something for everyone. The hotel’s dedication to hygiene, backed by the ALLSAFE label, provided added reassurance. With its unbeatable location, top-notch service, and modern comforts, the Novotel London Tower Bridge is an excellent choice for any London visitor. We can’t wait to return!

10

Stephen

23 févr. 2025

·

A séjourné 2 nuits

On arrival the staff were friendly and very helpful and this continued for the remainder of our stay. The double room was excellent, a good size, well equipped and clean. Breakfast was first class. Meals were reasonably price and the service was excellent. The bar restaurant was informal and welcoming. One of the best hotels I’ve stayed in for a weekend break in London. Location was in super easy access to the transport network. Would definitely use again.

8

Francesco

5 mars 2025

·

A séjourné 1 nuit

Great location. Very disappointed to find that reception could not check me in an hour before 1500 but would do so if I paid an additional £40. Nickel and diming from a Hotel like this was not appreciated

8

Nikki

13 janv. 2024

·

A séjourné 1 nuit

We had a nice stay at Novotel Tower Bridge. However, we would like to comment. We could not understand why there was no phone or a way to directly contact reception or room service.? We put down £100 at the front desk in case we wanted service to our room. We ordered a few simple things and it took nearly an hour to get to us. My husband had to go and search for a way to contact the room service. He eventually found a whats app. Not having direct contact with reception is a major step backwards. Overall good, but this particular problem should be addressed.

6

John

11 juil. 2025

·

A séjourné 2 nuits

What I don’t understand about the hotel is that they are totally trying to minimize costs thereby minimizing service which is the very essence of why one would choose a hotel in the first place! It is impossible to find service because they don’t have any phones to call the front desk! Let’s hide and not provide service!?!? Oh and the internet being a public system is useless to any business person. Why don’t they provide a decent internet where you can log in privately. I had forgotten why I don’t normally stay there on frequent visits to London. Now I remember!!!!!

10

Teresa

14 août 2023

·

A séjourné 1 nuit

The hotel was fantastic, the staff were amazing and they couldn’t have been more helpful. Our hotel room was spotless and so comfortable we looked forward to staying there. When we checked out we didn’t want to carry our luggage and our train was booked for early evening, but the hotel staff offered us storage for our luggage until we were ready to go to the station, so we could go out and look around the area before heading home. My husband is diabetic and they even offered him a room for him to carry out his insulin medication injection which was brilliant, we can’t thank them enough for their help and their support during our stay.

10

Linda

28 août 2025

·

A séjourné 7 nuits

We had an excellent seven night stay at this hotel. The front desk staff were personable and extremely helpful particularly Zainob and Ola. The breakfast in the attached restaurant Keepers was excellent with many options. The greeters and waitstaff provided friendly and competent service. The rooms were clean and well appointed. Location was a five minute walk to the underground tube system. Would highly recommend this hotel.

4

Matthew

1 juin 2025

·

A séjourné 5 nuits

Didn’t like having to load and access an App to ask for anything. No phone in room and had to use App to talk to reception. Had to order toilet paper on App!! Sheets never changed in 5 day stay. Had to pay forty pounds to check into room early and another 10 pounds for a later checkout (only 2 hours extra). Unannounced fire alarm drill had us walk down 6 floors to be told it was an unannounced staff exercise!!! No comms over public address system. No lotion, toothbrushes or shaving equipment in room and had to refer on App if wanted. Response to any App requests could be several hours later. Room was noisy when posted as sound proofed and Black out curtains did not fit properly so didn’t work. Breakfast was very expensive. Arrangements made in person at reception were not passed on to next shift. Won’t be staying here again.

10

Kristin

6 mai 2025

·

A séjourné 3 nuits

Great hotel with friendly staff. We arrived around 2p after 10 hours flying overnight and were told it would be an extra 40 pounds to check in an hour early, I think exceptions should be made because it’s only an hour. We left at 730a this morning and I wasn’t offered a refund to leave early…. There should be and needs to be more flexible to travelers!

10

Christina

15 mars 2024

·

A séjourné 3 nuits

Excellent choice for our most recent stay in London. Staff is wonderful - friendly and helpful. The room was a good size. Location is very accessible.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est un atout majeur : à quelques pas de la station de Tower Hill et à quelques minutes de la Tour de Londres et du Tower Bridge, ce qui facilite les visites touristiques et les déplacements. Certains soulignent la foule dans les zones touristiques à proximité, tandis que les rues sont souvent calmes la nuit.

Avis de voyageur à ce sujet

8

Jamie

1 sept. 2025

·

A séjourné 2 nuits

Great location, easy access to all forms transportation.Amazing sights close by

10

Tom

10 sept. 2025

·

A séjourné 1 nuit

great hotel location, near to tube stop & Tower of London. Clean room on early arrival, extremely comfortable nights sleep. all amenities you'd expect..

10

Marc

26 juil. 2024

·

A séjourné 3 nuits

Very central city location and only steps to the subway

8

Bobby

1 oct. 2023

·

A séjourné 4 nuits

Great property in an amazing location. So much you can walk to and the Tower Hill tube station is at your doorstep. Definitely recommend.

8

Christopher

21 juin 2025

·

A séjourné 3 nuits

Great location. First time in London. This place is close to a tube (subway). A few pubs and restaurants nearby. Tower of London is a 3 minute walk. Restaurant /pub inside the hotel is very good.

10

Nelia

4 févr. 2025

·

A séjourné 3 nuits

Perfect location

10

Sarah

7 mai 2023

·

A séjourné 1 nuit

Great location for a city break if you want a bit more quiet than the hustle and bustle of some other areas. Lovely staff and will definitely come back.

10

Steven D

27 mai 2025

·

A séjourné 3 nuits

Perfect location, mere steps off the tube station at Tower Hill. A 2 minute walk to the Tower and a couple more to the Tower Bridge. Good dining options within walking distance although the hotel restaurant service was quite slow. The breakfast had standard hot and cold breakfast options to suit all tastes. Nice room, very open concept with plenty of space for 2 people.

8

Bhurima

2 oct. 2025

·

A séjourné 3 nuits

Perfect for my business trip, location was ideal to get around.

8

Mo Yin

11 août 2024

·

A séjourné 4 nuits

Next to circle line metro and southern railway station, very convenient to main attractions Quiet and safe

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment vanté pour son excellence et sa variété, et nombreux sont ceux qui ont apprécié les repas et les boissons au restaurant et bar Keepers sur place. Certains clients mentionnent un service lent au restaurant, des plats chauds occasionnellement tièdes ou des prix élevés pour le petit-déjeuner.

Avis de voyageur à ce sujet

10

Nagaraju

14 août 2025

·

A séjourné 2 nuits

Our stay at the Novotel London Tower Bridge was truly exceptional, and we wholeheartedly recommend it! Its prime location, just a stone’s throw from Tower Hill tube station and a short stroll to landmarks like the Tower of London and Tower Bridge, couldn’t be more convenient. The hotel’s contemporary and inviting ambiance instantly made us feel at home. The staff were outstanding—warm and welcoming at check-in, with the breakfast team being particularly attentive. A special shout-out to Bocar at checkout, whose friendliness and helpfulness left a lasting impression. Our room was generously sized, impeccably clean, and well-equipped with a comfy bed, complimentary Wi-Fi, a mini-fridge, and a smart TV with Chromecast for streaming. The modern bathroom, featuring a fantastic rainfall shower and quality toiletries, added a touch of luxury. The breakfast buffet was a standout, with an impressive selection of fresh, high-quality dishes, from classic English breakfast options to pastries and fresh fruit, ensuring something for everyone. The hotel’s dedication to hygiene, backed by the ALLSAFE label, provided added reassurance. With its unbeatable location, top-notch service, and modern comforts, the Novotel London Tower Bridge is an excellent choice for any London visitor. We can’t wait to return!

10

susan

2 juil. 2024

·

A séjourné 1 nuit

The hotel is close to the underground station. The rooms are clean, spacious with excellent shower/bathroom facility. The breakfast was excellent as was lunch and dinner menu.

10

ROBERT

11 juil. 2024

·

A séjourné 1 nuit

Room good and very clean, Shower great. Room temperature just right. Breakfast choice good but hot food only Luke warm, coffee machine makes a good coffee. Reception excellent. Complaint made about bar staff which was resolved by reception. Expensive for 1 night but like most London hotels you have to accept it.

10

Sabine

3 nov. 2024

·

A séjourné 2 nuits

The breakfast was brillant. Very good service. Perfect near to underground station

8

Christopher

21 juin 2025

·

A séjourné 3 nuits

Great location. First time in London. This place is close to a tube (subway). A few pubs and restaurants nearby. Tower of London is a 3 minute walk. Restaurant /pub inside the hotel is very good.

10

Linda

28 août 2025

·

A séjourné 7 nuits

We had an excellent seven night stay at this hotel. The front desk staff were personable and extremely helpful particularly Zainob and Ola. The breakfast in the attached restaurant Keepers was excellent with many options. The greeters and waitstaff provided friendly and competent service. The rooms were clean and well appointed. Location was a five minute walk to the underground tube system. Would highly recommend this hotel.

10

Steven D

27 mai 2025

·

A séjourné 3 nuits

Perfect location, mere steps off the tube station at Tower Hill. A 2 minute walk to the Tower and a couple more to the Tower Bridge. Good dining options within walking distance although the hotel restaurant service was quite slow. The breakfast had standard hot and cold breakfast options to suit all tastes. Nice room, very open concept with plenty of space for 2 people.

10

linda

10 juin 2024

·

A séjourné 1 nuit

Stayed in this hotel about four times. Good location right near tube and lovely breakfast. Staff always helpful.

10

Federico

2 août 2023

·

A séjourné 5 nuits

Great hotel, great breakfast, very friendly staff

10

Michaela

17 oct. 2024

·

A séjourné 6 nuits

Nice breakfast

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	203 $US
février	208 $US
mars	253 $US
avril	248 $US
mai	258 $US
juin	338 $US
juillet	302 $US
août	204 $US
septembre	326 $US
octobre	277 $US
novembre	274 $US
décembre	291 $US

di	lu	ma	me	je	ve	sa
1 $196	2 $455	3 $605	4 $547	5 $298	6 $217	7 $281
8 $178	9 $310	10 $470	11 $480	12 $344	13 $214	14 $321
15 $160	16 $335	17	18 $544	19 $326	20 $263	21 $348
22 $187	23 $291	24 $447	25 $367	26 $318	27 $298	28 $400
29 $198	30 $275

Novotel London Tower Bridge

Prix pour Novotel London Tower Bridge

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite, 1 grand lit et 1 canapé-lit

Chambre Supérieure, 1 grand lit et 1 canapé-lit

Chambre Standard, 1 grand lit

Chambre Exécutive, 1 grand lit

Avis des voyageurs sur Novotel London Tower Bridge

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $508	21 $450	22 $252	23 $208	24 $258
25 $206	26 $337	27 $403	28 $328	29 $210	30 $212	31 $220