Name: Novotel London Waterloo
Address: 113 Lambeth Rd, London, Greater London (region), GB
Price range: 154 US$–462 US$ per night
Rating: 8.18

Hvad siger gæsterne

På Novotel London Waterloo roser rejsende den gode beliggenhed i gåafstand til Westminster-området og generelt venligt og imødekommende personale, samtidig med at de bemærker rene, ofte rolige værelser. Gennemgående negative punkter inkluderer slidte områder, vedligeholdelsesproblemer som langsomme afløb og varierende værdi for pengene i restauranten.

Mange familier finder det praktisk med familievenlige faciliteter og nogle rummelige værelser, men andre påpeger små værelser og badeværelsesindretninger, der reducerer privatlivet. Morgenmaden roses ofte, men restauranten kan virke dyr eller have et begrænset udvalg og lukke tidligt, med køer i myldretiden. Servicen er overvejende venlig og hjælpsom, men nogle gæster oplevede langsom indtjekning eller rigide politikker vedrørende refusioner. Samlet set kan du forvente en praktisk base med nogle kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Hotellets bar og restaurant samt underjordisk parkering nævnes gentagne gange; familier fremhæver også et legeområde til børn. Nogle anmeldelser nævner elevatorudfald og mindre renoveringer eller slid i garagen.

Relaterede gæsteanmeldelser

8

Gabriela Giuliana Capurro

24. maj 2024

·

Overnattede 8 nætter

A bit run down but overall good. The kids play area was disappointing. Breakfast was OK. The room was clean. Most of the staff were very polite. It was fine.

6

Clay

27. jul. 2023

·

Overnattede 1 nat

Would have been nice to not be put on a floor that is under renovation with literally wet concrete that we had to step onto to get to our room. This was the most expensive room we got in Europe at over $500 US so very disappointed. I will say the location was very good to walk to things and the staff was very helpful

10

Sabrina Emilia

2. maj 2023

·

Overnattede 3 nætter

The area was fantastic. Within 5 minutes we were in Westminster, and within 15-20 we were downtown. The bed was comfy, everything was clean, and the staff was super friendly.

10

Zoe

27. dec. 2024

·

Overnattede 3 nætter

Stayed here with the kids over Christmas and we had a lovely time. Facilities were clean and everything worked perfectly including the shower, fridge and chrome cast on the TV which made our stay much more comfortable than we’ve been at some other well known hotels. Room service was completed daily. Parking was easy to pre-book, plus it’s secured underground. The location was really good as the kids and I took frequent short walks and getting into the main tourist areas of central London was just two or three bus stops away. The whole experience was just stress free and the staff were always friendly and helpful. We would definitely return to this hotel the next time we visit London.

8

Ian

23. okt. 2023

·

Overnattede 2 nætter

Nice property, lift being out of action created annoyance with long waits and walking past dirty trays left outside of doors was a little annoying. Watching a member of staff pour wine back in to a bottle from a glass as they had measured a large and not a small was a little worrying. Other than that it was very nice.

8

Robin

5. aug. 2023

·

Overnattede 4 nætter

Great location - friendly staff - parking garage was a bit dirty and old but easy to find and use if you visit London by car.

10

Simon

4. jan. 2025

·

Overnattede 1 nat

Good location convenient underground parking onsite

4

Omar

27. okt. 2023

·

Overnattede 2 nætter

Bed mattress too hard. One elevator not working so only one elevator working, horrible experience. Front desk agent offered and mentioned free breakfast included, confirmed twice and later they charged it. That stealing money. I escalated to supervisor and no action.

10

Shane

7. aug. 2024

·

Overnattede 2 nætter

Nice rooms with great bathrooms. Bar and restaurant on main level and located near all the big attractions

4

Susanne

20. nov. 2023

·

Overnattede 1 nat

No 24 hr food, drink or room service

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange gæster beskriver hotellet som rent, men feedbacken er uoverensstemmende. Gennemgående problemer inkluderer plettede eller slidte tæpper, skimmel eller snavs på badeværelserne relateret til afløb samt lejlighedsvise mangler i toiletartikler eller rengøringen af offentlige toiletter.

Relaterede gæsteanmeldelser

2

Sujikaran

4. jun. 2024

·

Overnattede 3 nætter

Moldy showers and very unsanitary. Requested it to be cleaned but nothing was done about it

10

James

5. aug. 2025

·

Overnattede 1 nat

This hotel was exceptional. Very clean. Staff was friendly and professional. Location of this hotel is very convenient. It is very close (walkable) to many London sites but not in the busy tourist areas. Highly recommend.

10

Diane

4. jun. 2024

·

Overnattede 1 nat

Very clean, spacious room, comfortable beds, and a fridge!!!! Luggage storage was a huge bonus too. Great location

8

Daisy

5. apr. 2023

·

Overnattede 5 nætter

I personally would not consider this a 4 star hotel. The room had stained carpet and was just okay. It definitely needs to be upgraded. In my opinion it reflects more of a 3 star hotel.

4

Sudhir

10. apr. 2023

·

Overnattede 3 nætter

The carpet rugs both inside and outside the rooms are dirty. The carpet inside our room was smelly and with stains. The cleaning staff do a terrible staff because there were dark stains on the faucet and never got corrected even after two days. Overall I believe this place is run like a 2-star hotel. My allergies got worse inhaling dirty allergens.

6

Matthias

21. maj 2024

·

Overnattede 3 nætter

The location of the hotel is good. Breakfast is average, sometimes with waiting times until a table becomes available. Our room wasn't particularly good. Window with a view of a house wall, carpet dirty, the toilet was blocked twice in 3 days. Luckily we were only here to sleep. I wouldn't choose this hotel a second time.

8

Emily

2. mar. 2025

·

Overnattede 1 nat

It was a comfortable stay and the breakfast staff were very friendly. However check in was very poor and took a very long time. We were also given the wrong floor number. Having checked in online as instructed to do so, I was hoping for a quicker check in process. Perhaps it was a lack of staff? The lady did seem stressed. The shower wasn’t particularly clean either.

4

Daissel

25. jun. 2023

·

Overnattede 2 nætter

The hotel hallway was not in condition it has water damage and the wallpaper was falling or damaged. Looks run down. In addition they never refilled the shower gel or other bathroom products.

6

Megan

1. apr. 2023

·

Overnattede 2 nætter

The rooms are a bit dated. You could see someones hand prints on the wall mold in the shower.

10

Moira

8. jun. 2025

·

Overnattede 2 nætter

Excellent location, friendly staff and super clean everywhere.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne varierer fra rummelige til kompakte; mange er rolige med komfortable senge og nogle med udsigt, men flere påpeger forældet indretning og utraditionelle badeværelsesindretninger (gennemsigtigt glas eller separat toilet og håndvask), der reducerer privatlivet.

Relaterede gæsteanmeldelser

6

Bryan

16. jun. 2023

·

Overnattede 5 nætter

Not bad, as compared to the bigger hotels on the other side of the river. Hotel in dire need of updates and/or renovation. Rooms very worn. Separated toilet from shower room makes no sense.

8

Stephen

20. jul. 2025

·

Overnattede 4 nætter

Good location, booked a room with 2 beds, came with 1 bed and 1 small couch that converts to a bed. Know that the shower is glass that can be seen right through from room, also the sink is directly in the main room. Fortunately the manager upgraded me to a room with normal bathroom. Thanks! Restaurant is dark and not always open.

10

Zoe

27. dec. 2024

·

Overnattede 3 nætter

Stayed here with the kids over Christmas and we had a lovely time. Facilities were clean and everything worked perfectly including the shower, fridge and chrome cast on the TV which made our stay much more comfortable than we’ve been at some other well known hotels. Room service was completed daily. Parking was easy to pre-book, plus it’s secured underground. The location was really good as the kids and I took frequent short walks and getting into the main tourist areas of central London was just two or three bus stops away. The whole experience was just stress free and the staff were always friendly and helpful. We would definitely return to this hotel the next time we visit London.

8

Alain

22. jan. 2025

·

Overnattede 3 nætter

The only issue was the bathroom configuration: there is no separate bathroom. Both shower and toilet are in the bedroom and sink too. As a result, the toilet has no proper door, it has a thin mirror in its stead which is not acoustically designed to give any privacy. The shower is also very intrusive. Surrounded by see-through (both ways) mirrors all the way around, you literally have no privacy from anyone else in the room whilst showering as you can be seen from any angle in the bedroom. Unless you shower in complete darkness, which you might end up doing if the other person is still sleeping and you don’t want to flood the bedroom and bathroom with light. For us it was not a major issue but it would definitely make us think twice about booking there again.

8

Amanda

27. mar. 2025

·

Overnattede 2 nætter

Overall this hotel is ok (good), not great, the rooms are small, but pretty clean.

10

Robert

22. mar. 2023

·

Overnattede 3 nætter

Excellent location. Walking distance from most of the major attractions. Room on the small side, but clean.

8

Muhammad

16. jul. 2024

·

Overnattede 3 nætter

The rooms are very small and the sink is in the middle of the room and very shallow when you wash your hands To the point your handS Touch the bottom of the sink every time you wash your hand

8

Lisa

31. aug. 2025

·

Overnattede 3 nætter

Pretty good location but the neighborhood is a bit sketchy, especially at night. The restaurant is pricey and the food is just okay. The beds were comfortable though and the bathrooms were good. Lots of clean towels. Air conditioning was really good as well.

8

Chau

26. jun. 2024

·

Overnattede 3 nætter

The hotel is very quiet.

10

Brett

14. sep. 2025

·

Overnattede 1 nat

Very spacious room especially for central London. 3 adults 1 queen size bed and a double sofa bed which was comfortable. Very clean and in good condition

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen roses bredt for at være venlig og imødekommende, herunder støtte til familier og gæster med handicap. Nogle rapporterer langsom eller ufleksibel indtjekning, lejlighedsvis uhøflighed eller misforståelser og dårlig håndtering af refusionsanmodninger.

Relaterede gæsteanmeldelser

10

Geeta

31. jul. 2025

·

Overnattede 1 nat

Great hotel, friendly staff.

10

Mara Margaret

2. sep. 2025

·

Overnattede 3 nætter

The hotel was very accommodating to the needs of me and my father since we are both disabled.

10

Smriti

26. maj 2025

·

Overnattede 2 nætter

Great hospitality and friendly service. Staff are the best. Good breakfast

8

Emily

2. mar. 2025

·

Overnattede 1 nat

It was a comfortable stay and the breakfast staff were very friendly. However check in was very poor and took a very long time. We were also given the wrong floor number. Having checked in online as instructed to do so, I was hoping for a quicker check in process. Perhaps it was a lack of staff? The lady did seem stressed. The shower wasn’t particularly clean either.

2

Idelvys

29. mar. 2025

·

Overnattede 2 nætter

Unfortunately, I was unable to visit the Novotel London Waterloo due to an unforeseen fire at the airport that prevented me from flying. Despite the situation being entirely out of my control, the hotel handled it poorly and showed no understanding or flexibility. They refused to issue a refund, disregarding the exceptional circumstances. Based on this disappointing experience, I would rate the hotel zero stars. If you're planning a trip to London, I strongly recommend considering other accommodations.

6

Xia

22. jun. 2025

·

Overnattede 5 nætter

Great location but no the friendliest staffs.

10

Michele

28. jul. 2025

·

Overnattede 5 nætter

Firat time out of Canada and we felt at home. Super friendly staff and just an amzing experience. My next trip i would stay there again in a heart beat.only downfall was everything was card and it ended up costing me more for.meals but thats not Novotels fault. Best experience. Will miss the staff. Wish i had gitten back early enough to say goodbye to the staff vecause they were just amazing.

2

Ashley

28. mar. 2025

·

Overnattede 3 nætter

Very disappointed in this hotel, as we were not able to travel to London because Heathrow Airport closed and our flight was redirected. They would offer any solution to accommodate this incident that was completely out of our control. They would not refund or issue a credit. Will not be staying here when we are able to get to London.

10

Pamela Joan

20. sep. 2023

·

Overnattede 4 nætter

The staff of the Novotel London Waterloo are amazing. They provided such excellent service when one of the members of our group was not feeling well. Those extra caring touches meant a lot during a somewhat stressful time. Great location as well. Would certainly stay here again.

6

Chloe

29. jan. 2024

·

Overnattede 3 nætter

During check in it wasn't explained that the card needed to be put in the wall for the lights to come on. So after a long day and it was dark we had to wait for someone to come show us. When they did it took 10 mins or more for them to catch on. £21 for a breakfast was extortionate. When ordering a coffee on a separate morning the staff member wasn't friendly at all. Finally when I tried to check out the woman at the counter ignored me and took someone else when I was clearly waiting. Then the taxi ordered wasn't big enough despite knowing we had many suitcases and not from the country.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

I gåafstand til Westminster, Big Ben og London Eye, med busser i nærheden og undergrundsbanen typisk 10–15 minutter væk. Flere påpeger et roligere område med færre spisemuligheder, og nogle nævner, at det kan føles utrygt om natten.

Relaterede gæsteanmeldelser

10

Fay T

16. jun. 2025

·

Overnattede 4 nætter

Located in an easily accessible part of London. Close to the underground for transport.

10

ANA

11. okt. 2025

·

Overnattede 3 nætter

good central location. near many transport options or walking

10

Rory

10. sep. 2023

·

Overnattede 2 nætter

Quiet and reasonably accessible although not really as close to Waterloo Station as the name would would suggest. Otherwise a very pleasant stay.

10

Kirsty

16. apr. 2025

·

Overnattede 2 nætter

Nice hotel in a convenient location. Short walk to the underground and was relatively quiet for a city break.

10

MARIA FERNANDA MORENO

16. aug. 2025

·

Overnattede 6 nætter

So close to the Big Ben

8

Kunali

14. aug. 2025

·

Overnattede 4 nætter

The property was in great area but nearest tube station was 10 minutes away so be ready to walk if planning to use local transportation

8

Lisa

31. aug. 2025

·

Overnattede 3 nætter

Pretty good location but the neighborhood is a bit sketchy, especially at night. The restaurant is pricey and the food is just okay. The beds were comfortable though and the bathrooms were good. Lots of clean towels. Air conditioning was really good as well.

8

Aimee S

26. jul. 2024

·

Overnattede 6 nætter

Great location! Easy access to transportation and walking to major areas of London!

8

Bright

26. jul. 2025

·

Overnattede 5 nætter

Nice property just next door to Lambeth Palace, the historic home of Britain's preeminent clergy. Walking distance to central London sights such as the Eye. Even closer are cute streets with affordable and tasty dining and some shopping options.

8

Thomas

11. aug. 2024

·

Overnattede 5 nætter

It was nice to go on foot to Westminster, Big Ben and Tate Britain.. The night view on Westminster Palace and Big Ben is marvellous! Easy access to busses (2 minutes) and Unterground (15 minutes).

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden vurderes ofte som god til fremragende med et fornuftigt udvalg. Hotellets restaurant får blandede anmeldelser – flere fandt den dyr, begrænset eller lukker tidligt, og der kan være trængsel ved morgenmadsbuffeten i myldretiden; nærliggende muligheder virker sparsomme for nogle.

Relaterede gæsteanmeldelser

8

Stephen

20. jul. 2025

·

Overnattede 4 nætter

Good location, booked a room with 2 beds, came with 1 bed and 1 small couch that converts to a bed. Know that the shower is glass that can be seen right through from room, also the sink is directly in the main room. Fortunately the manager upgraded me to a room with normal bathroom. Thanks! Restaurant is dark and not always open.

8

Susan

27. apr. 2024

·

Overnattede 4 nætter

Location is perfect for sightseeing catching a bus. The hotel seemed to beunderstaffed, but friendly. The bar and restaurant close too early in the evening. The rooms are clean. The morning guest breakfast is pricey and crowded and again, closes early.. so get up early if you plan on eating.

10

Ines

21. dec. 2024

·

Overnattede 3 nætter

Great location, wonderful service and amazing breakfast including a range of vegan and gluten free options!

6

Alejandra

10. mar. 2025

·

Overnattede 4 nætter

Location was great. Nice staff and clean property. Rooms could have better ventilation and better design and functionality . Electrical outlets are insufficient and there aren’t enough places to hang towels or leave things. For a small room finding functionality to maximize space is key. Restaurant food is good and the breakfast buffet is convenient.

8

Deborah

4. apr. 2024

·

Overnattede 5 nætter

We loved our stay at this hotel. We had never been to London and didn’t know what to expect, but we were pleasantly surprised. The front desk staff is SUPERB! Very kind and helpful. No concierge, but they are willing to help. Location is nice. A bus stop is right outside. There is also a convenience store within a 5 minute walk. Now for the down side - the restaurant is not good. At all. Eat somewhere else if you can. Bring food for breakfast. There aren’t any options near the hotel. And - the temperature in our room - we could not get it cool enough. There seems to be a lock that does not permit you to cool the room down below a certain temperature.

8

Lisa

31. aug. 2025

·

Overnattede 3 nætter

Pretty good location but the neighborhood is a bit sketchy, especially at night. The restaurant is pricey and the food is just okay. The beds were comfortable though and the bathrooms were good. Lots of clean towels. Air conditioning was really good as well.

8

Elisha

10. apr. 2025

·

Overnattede 2 nætter

The property was in a good location. Was needing some minor maintenance attention and just some freshing up in the hallways primarily. The breakfast was fantastic and provided great value for everyone in our group.

10

Iain

14. feb. 2023

·

Overnattede 2 nætter

Stayed for two nights in a family room. Good value for a pretty central location in London and easy to access from the tube station at Lambeth North. Staff were friendly, everything was clean and tidy and the breakfast was excellent. The only slight downside was buying dinner one night and it was about £30 more than expected. We made sure we found somewhere else the following night. I will say the food was good though so not all bad!

8

maria

3. aug. 2025

·

Overnattede 4 nætter

In general was everything good, just the breakfast buffet was to poor of options

10

Avinesh

16. okt. 2024

·

Overnattede 4 nætter

Exceptional stay! Wonderful staff, friendly and attentive. Room was immaculately clean and cozy. Felt very safe and secure. The hotel's restaurants served delicious food, exceeding my expectations. Highly recommend for outstanding service, pristine accommodations, and great dining.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
januar	187 US$
februar	205 US$
marts	213 US$
april	259 US$
maj	265 US$
juni	305 US$
juli	297 US$
august	212 US$
september	271 US$
oktober	263 US$
november	252 US$
december	302 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $462	21 $428	22 $240	23 $196	24 $316
25 $185	26 $270	27 $308	28 $317	29 $274	30 $258	31 $214

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $189	2 $370	3	4 $351	5 $258	6 $202	7 $364
8 $166	9 $213	10 $315	11 $307	12 $228	13 $200	14 $324
15 $154	16 $209	17 $326	18 $314	19 $239	20 $246	21 $367
22 $171	23 $327	24 $383	25 $370	26 $345	27 $342	28 $434
29 $203	30 $318

Novotel London Waterloo

Priser på Novotel London Waterloo

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Superior-værelse - 1 queensize-seng med sovesofa (Premium)

Executive-suite - 1 queensize-seng med sovesofa

Superior-værelse - 1 queensize-seng - handicapvenligt

Superior-værelse med 2 enkeltsenge - 1 queensize-seng med sovesofa

Executive-værelse - 1 queensize-seng

Executive-værelse - 1 queensize-seng med sovesofa

Superior-værelse - 1 queensize-seng med sovesofa

Gæsteanmeldelser af Novotel London Waterloo

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

Valgfrie tilvalg

Priser for kommende datoer