Number Sixteen

Lovely Hotel, great service

Everything was exceptional. Staff members were incredibly helpful. Only slight complaint was that maintenance work was being carried out first thing in the morning and we could here everything in the room.

This is one of the best places to stay in London. Great shops, Tube and bus connections. The breakfast was the best I have had at a British hotel in decades and the breakfast room and public areas are gorgeous without being fussy. I loved the amenities and the staff were truly professional and friendly.

It was fabulous!!! Total 100 across the board. Dying to stay at another firmdale hotel. Everyone in our group loved it

Room was light and bright with a good sized bed, just very small for the money. Staff variable, some good some not so. Expected coffee making facilities in the room, had to ask for a machine to be brought up.