Name: The May Fair
Address: Stratton Street, Londres, Angleterre, GB
Price range: 351 $US–4 748 $US per night
Rating: 8.5

Ce qu'en disent des voyageurs

D'après les récents avis concernant l'hôtel The May Fair, A Radisson Collection Hotel, Mayfair London, les voyageurs apprécient l'emplacement central à Mayfair et le personnel chaleureux, tandis que les commentaires sur les chambres et l'entretien sont mitigés : certains soulignent le confort spacieux, tandis que d'autres évoquent un mobilier daté et du bruit.

Beaucoup apprécient le bar animé et le petit déjeuner populaire, bien que certains signalent des files d'attente ou l'absence d'options rapides à emporter. Les travaux de construction à l'extérieur et le bruit occasionnel d'autres clients peuvent affecter certains séjours, et des problèmes sporadiques incluent le contrôle de la température, les défauts de la télévision ou les réponses lentes aux demandes. Attendez-vous à un séjour bien situé avec un service amical, mais la qualité des chambres et le calme peuvent varier.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar élégant et animé est un point fort pour beaucoup, mais il peut être bondé, avec un contrôle à l'entrée ou la nécessité de réserver ; le spa est petit mais apprécié.

Avis de voyageur à ce sujet

6

mandy

22 déc. 2022

·

A séjourné 1 nuit

Very busy hotel, not as impressive as expected, had better rooms in other hotels for less money. The hotel bar was vey busy( seemed like non residents used) with extremely loud music so no where to have a relaxing drink in the evening

10

Lindsey

22 févr. 2025

·

A séjourné 1 nuit

Great stay - lively hotel and bar was excellent - no view as scaffolding outside window

10

Tarryn

10 avr. 2023

·

A séjourné 4 nuits

Enjoyed our stay here. Very convenient to many shopping, dining areas and parks. Visited the spa which was small by nice. Would stay at this property again.

10

Albert

29 sept. 2025

·

A séjourné 1 nuit

Great staff and bar!

10

Robert

22 mars 2025

·

A séjourné 4 nuits

Lovely staff and service. They are doing a good job changing th e persona of the hotel environment especially in the Mayfair Bar where over the past 20 years has been a club at nights and has made it a much more social and comfortable environment even at night while keeping it hip but not trashy .

8

Karl

20 nov. 2023

·

A séjourné 5 nuits

All good, stayed many times - lots of pluses- location/staff lobby / bar etc - definitely rooms need an upgrade and disappointing to see bar still closed on a Sunday - gives poor impression- chairs on tables - not sure of any other 5 star that closes its bar offering on a weekend day.

8

Mark

10 mai 2025

·

A séjourné 3 nuits

The bar downstairs has alot of staff standing around and not serving

10

Claire Margaret

9 févr. 2025

·

A séjourné 1 nuit

I arrived into Heathrow airport and this hotel is so incredibly convenient, located a minute’s walk from Green Park, a straight shot from the airport. I’d taken a red eye from the US so it was amazing to have an unexpected early check in to recuperate. Lots of staff, very attentive and friendly. A beautiful bar & restaurant. Highly recommend this lovely hotel.

10

Lee

5 avr. 2024

·

A séjourné 1 nuit

Great stay , staff are very attentive , a free drinks voucher was issued to us when we checked in for the hotel bar which was a nice touch . Easy walking access for our night out in Covent Garden & the valet parking was a bonus as parking can be tricky .

10

Michael

1 févr. 2025

·

A séjourné 7 nuits

Elegant property tucked into the ultimate spot for walking to high-end shops and countless dining options. My Studio suite was spacious but a bit bland. Best part of our stay was the excellent Concierge services which we took full advantage of and were so happy with. The only drawback was the dining/bar situation. There is no grabbing a cup of coffee and a small breakfast bite here. You agree to full breakfast every morning or go somewhere else. To even enter the elegant Bar/Lounge you must be admitted by multiple security/doormen and then shown to a table or the bar. Grabbing a cocktail to bring to the room is an ordeal. Spa services were great but steam and sauna is coed.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres très propres, mais plusieurs ont signalé des lacunes telles que des salles de bain sales, des zones tachées ou poussiéreuses, et des oublis de service occasionnels.

Avis de voyageur à ce sujet

8

Hatice Elif

3 nov. 2025

·

A séjourné 3 nuits

Location of the May Fair Hotel is excellent, personnel are kind and ready to assist, room was clean with a very large and modern bathroom.

6

Aleksander

25 sept. 2025

·

A séjourné 4 nuits

This was my second stay at the hotel. Unfortunately, my first stay was a disappointment. I was met with a dirty bathroom, with – to put it mildly – dried urine on the toilet. After complaining, I had to wait several hours before a new room was ready. I did receive an upgrade, but in reality, it was a downgrade since the original room I was given had already been a double upgrade. I was also given a voucher for the bar, but later discovered that this is something all guests receive as standard. My second stay was fortunately much better, though still not without issues. In the middle of the night, the fire alarm went off, and the staff were in no way proactive in communicating with guests. A simple solution could have been to place staff by the elevators to inform guests that it was merely a false alarm, so we wouldn’t have had to go all the way down to the reception to find this out ourselves. All in all, I expected more from a hotel in this price range (£450–£560 per night).

2

Paul

14 juil. 2024

·

A séjourné 1 nuit

Cigarette tab in the bed

8

Catherine

17 mars 2025

·

A séjourné 1 nuit

It is very conveniently located for central London. The rooms are incredibly spacious and it is exceptionally clean. Staff are very nice and helpful.

4

Anna Paola

17 févr. 2025

·

A séjourné 2 nuits

The ground floor has a complete flavour compared to the upper floors Superior bedrooms are just average, mattresses uncomfortable, bedding dirty and instead if being changed turned inside out! no safety in bedrooms, not enough space for clothes and the shower screen are to small and whilst showering the all floor get flooded The bathroom are really old and the bedroom do not smell nice. The carpet and furniture have been renewed; however, with a range that screams CHEEP!!!!! And smells in accordance Cleanliness not good at all dust everywhere even on hangers and bedding full of human hair and marks of blood disgusting The rooms are iper hitting and there is no way to turn the temperature down; the sounds for outside is ridiculous and the tv was self turning on all night The mattress was the mist uncomfortable we ever slept We got up with terrible pains everywhere The breakfast good but the restaurant inconveniently small and tipe if tables not adequate; having to share your table with others like if you are at a canteen not nice at all At our arrival we were given a bedroom which wasn’t the superior we booked and it had a window to a light-well with obscured glazing and a sound of an engine that was ridiculous We had our dinner booked and by the time we got moved to another room it was already too late! Everything was a recipe for a disaster for the price we paid quite offensive… the hotel is maximum 3.5 stars To access the bar it was necessary a reservation so wrong

6

Manon

25 févr. 2025

·

A séjourné 1 nuit

The staff were fantastic across the whole hotel. The rooms however were not clean & very tired. There was debris in the toilet and rubbish shoved on top of the wardrobe. OK for the price I suppose but wouldn’t stay here again.

6

Allan

13 juil. 2025

·

A séjourné 2 nuits

Hotel great, service in hotel great, cleanliness - immaculate, breakfast - lovely, bar - wow but on check out the receptionist did not have a clue and had to be helped. If you are in a 5 star on a busy morning checkout and I know people Need to train get them Supervision or put them on when it’s quieter. An amazing weekend ruined by 1 thing

10

Jonathan

8 nov. 2025

·

A séjourné 1 nuit

Everything was excellent fo our stay. Room 701 was large, clean and well equipped. Very quiet too which is unusual in central London. All staff friendly and helpful, Sadie on reception was especially kind. All in all, highly recommended. A real 5* experience.

10

Ryan

26 nov. 2025

·

A séjourné 2 nuits

Comfortable bed and pillows. Very clean overall. Accessible to convenient store, bakery, restaurants, pubs etc

4

Fiona

3 févr. 2025

·

A séjourné 2 nuits

Foyer / bar / restaurant lovely. We had 3 rooms and all in very poor condition, worn out. Rooms not serviced during our stay!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses et confortables, mais le décor et le mobilier semblent datés pour le prix, et certaines sont exposées au bruit des travaux ou au bruit interne ; des problèmes récurrents incluent des dispositions de salle de bain peu pratiques et une température ou une technologie dans la chambre incohérentes.

Avis de voyageur à ce sujet

6

Craig

28 avr. 2024

·

A séjourné 2 nuits

We have been staying at The Mayfair for years and this was the worst room we have had! Room 110 was dark and dingy with a fire escape for a view! Badly designed room with the Tv on a side wall and some suspect stains on the bedsheets! Not sure that room should qualify as a Superior Room (Collection) - more like a budget option!!!! Very noisy room too with water noises from other rooms and constant noise from the nearby service rooms! The shower was over the bath in a small room with a broken toilet seat….. Not our usual experience at a 5* hotel. This stay has now made me question if I would come here again!

10

Lee

16 sept. 2025

·

A séjourné 4 nuits

An excellent hotel that exceeded all of our expectations. The location is absolutely perfect for getting to everywhere we wanted to go, and a 2 min walk to the Green Park tube line. We couldn't have picked a better property to stay at. Very happy with our decision. The room was also much larger than we expected. We will definitely return to this property in the future.

6

Sree

1 oct. 2023

·

A séjourné 2 nuits

TV didn’t work, hair dryer didn’t work, room was in noisy location at elevator lobby, room chairs were uncomfortable, many more. This hotel only has location going for it. All else is average at best and inferior to many other chain hotels nearby.

8

Alekos

26 mai 2025

·

A séjourné 1 nuit

Great location. Room decor a bit dated. Room heating didnt work despite calling maintenance to fix. Made room very cold

8

Natalia

5 avr. 2025

·

A séjourné 4 nuits

Great hotel. Conveniently located to explore the city. A block away from transportation and city tour buses. The only note for this hotel is that on the 2nd and 6th floors they allow guests to smoke on their balconies. There is no guarantee that if your room is located in these floors, it won’t smell like cigarettes. That was our case. They acknowledged it and gave us an upgrade. So make sure to ask to stay away from these 2 floors. Everything else was great. Amazing staff.

2

Hazel

30 août 2024

·

A séjourné 6 nuits

Shocking construction work 12 hours a day literally opposite my window how they charge $300 a night for that is beyond me

6

Francisco

2 août 2024

·

A séjourné 3 nuits

There is a lot of construction next door - rooms can be very noisy for most of the day. There should be at least some warning to guests - even if it is out of the hotel’s control.

10

Jonathan

8 nov. 2025

·

A séjourné 1 nuit

Everything was excellent fo our stay. Room 701 was large, clean and well equipped. Very quiet too which is unusual in central London. All staff friendly and helpful, Sadie on reception was especially kind. All in all, highly recommended. A real 5* experience.

6

Andrew

19 oct. 2025

·

A séjourné 1 nuit

Great entrance rooms are tired and not up to stanfards for a Mayfair hotel

4

Jeffrey

29 avr. 2024

·

A séjourné 1 nuit

We stayed in one of the craziest rooms ever. Glass bathroom doors, a tiny shower with no curtain and with less than an inch high drain pan, which meant the floor flooded every time you showered, no wastebasket in the bathroom, the open closet was in the bathroom right next to the toilet. I have no idea who designed this room but no person from the hotels management could ever have tried to use it.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment salué pour sa gentillesse, son accueil et son professionnalisme, mais le service peut être irrégulier, avec des signalements d'un enregistrement lent ou désorganisé, de demandes ignorées et d'un suivi médiocre des problèmes.

Avis de voyageur à ce sujet

2

Yimin

27 févr. 2024

·

A séjourné 7 nuits

My recent seven-day business trip stay at this hotel was nothing short of a disappointment due to its extremely poor service. Firstly, the hotel failed to deliver on its promise of adequate heating as advertised on their website. Despite being in the midst of winter, my room was inadequately heated, necessitating the wearing of a down coat indoors throughout my stay. This unacceptable condition resulted in me falling ill on the final day of my trip, adding further discomfort to my journey back to the US. The thermostat was non-functioning. Additionally, the room service was abysmal. From day one, I repeatedly informed them of the heating issue, attempting to communicate on five separate occasions during my stay. Despite my efforts, each interaction yielded no tangible solutions. Even after promises of assistance and attempts to escalate the matter, including speaking with the front desk and the manager, the situation remained unresolved. The lack of improvement led to increasingly uncomfortable conditions, culminating in both myself and my husband falling ill on the last night. Moreover, the promises made by the manager to address the issue were empty gestures. Despite assurances of communication and resolution upon check-out, no follow-up occurred. Even after confirming our contact details, there has been no attempt to rectify the situation or provide an explanation for the subpar service experienced.

8

SUSAN

2 nov. 2025

·

A séjourné 4 nuits

Excellent breakfast. Doorman was intermittent tending the front door. Turndown service was missed every night of our stay despite repeated request for it. Friendly staff. The hairdryer is oddly attached inside a drawer in the closet. Awkward. The magnifying mirror is located very low on the wall and doesn’t raise. Difficult to use.

6

Simon

13 juil. 2023

·

A séjourné 6 nuits

Arrived at check in time after a 24 hour travel period, room was not ready so I had to wait for 45 mins. I then had to ask if the room was ready, they forgot I was waiting. Room was indeed ready some time prior. I then got to the room, my luggage was not there. I called and asked for it. Told it was on its way. I then waited. Waited some more, and eventually had to go back down stairs and ask for my luggage and take it up myself. An average start to the stay. Hotel is somewhat tired as it is old, however worn carpets in the hall ways is a little cheap for the price being paid.

10

Ryan

8 juil. 2025

·

A séjourné 3 nuits

Love the Mayfair and its neighborhood. Close to the tube, great dining, shopping and even a grocery across the street. The staff are super accommodating and the taxis are always available. Great for theater, runs to dinner where you may be more dressed up. Otherwise easy to walk most places or take the tube.

8

EDGAR

17 mars 2024

·

A séjourné 2 nuits

A staff member entered into our room early in the morning when we were still asleep and woke us up. We were startled by the incident and, although they apologised for the intrusion (they tried to explain what happened but we were so confused and still half asleep that I don't remember what the explanation was). We couldn't get back to sleep, so that was terrible. The hotel should have a system to indicate to staff what rooms are occupied.

2

Mark

31 août 2025

·

A séjourné 1 nuit

I was disembarking the Gatwick Express when I got a phone call from the May Fair to tell me they were over booked and I could not stay there. They arranged for me to stay at The Londoner which was nice but my friends were staying at the May Fair so it was not ideal.

6

Peter

23 sept. 2023

·

A séjourné 4 nuits

I was underwhelmed. I was never offered any of the VIP items until I submitted a review. I believe I should have been notified of the adjacent construction reality. Concierge service was mediocre. Room service was very good. Solid location. Team members out front are exceptional.

6

Allan

13 juil. 2025

·

A séjourné 2 nuits

Hotel great, service in hotel great, cleanliness - immaculate, breakfast - lovely, bar - wow but on check out the receptionist did not have a clue and had to be helped. If you are in a 5 star on a busy morning checkout and I know people Need to train get them Supervision or put them on when it’s quieter. An amazing weekend ruined by 1 thing

10

Jonathan

8 nov. 2025

·

A séjourné 1 nuit

Everything was excellent fo our stay. Room 701 was large, clean and well equipped. Very quiet too which is unusual in central London. All staff friendly and helpful, Sadie on reception was especially kind. All in all, highly recommended. A real 5* experience.

2

Lei

20 févr. 2023

·

I asked for tooth paste three times and I waited for 2 hours. Nobody sent it to me. The service was very bad

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent emplacement à Mayfair, à proximité de la station de métro Green Park et des principaux sites touristiques ; facile pour se promener, faire du shopping et rejoindre Heathrow. Certains séjours sont perturbés par le bruit des travaux à proximité.

Avis de voyageur à ce sujet

10

Lee

16 sept. 2025

·

A séjourné 4 nuits

An excellent hotel that exceeded all of our expectations. The location is absolutely perfect for getting to everywhere we wanted to go, and a 2 min walk to the Green Park tube line. We couldn't have picked a better property to stay at. Very happy with our decision. The room was also much larger than we expected. We will definitely return to this property in the future.

10

Karl

12 nov. 2024

·

A séjourné 1 nuit

One of the best Hotel locations in London.

10

Jill

20 oct. 2024

·

A séjourné 4 nuits

Convenient location to the Underground

10

Claire Margaret

9 févr. 2025

·

A séjourné 1 nuit

I arrived into Heathrow airport and this hotel is so incredibly convenient, located a minute’s walk from Green Park, a straight shot from the airport. I’d taken a red eye from the US so it was amazing to have an unexpected early check in to recuperate. Lots of staff, very attentive and friendly. A beautiful bar & restaurant. Highly recommend this lovely hotel.

10

Ryan

8 juil. 2025

·

A séjourné 3 nuits

Love the Mayfair and its neighborhood. Close to the tube, great dining, shopping and even a grocery across the street. The staff are super accommodating and the taxis are always available. Great for theater, runs to dinner where you may be more dressed up. Otherwise easy to walk most places or take the tube.

10

Gary

21 déc. 2024

·

A séjourné 1 nuit

Convenient location in a high quality area of London

10

Jennifer

11 oct. 2024

·

A séjourné 2 nuits

Excellent neighborhood!!

10

Olliver

19 déc. 2024

·

A séjourné 1 nuit

Sheer luxury. Gorgeous room, well sound proofed and quiet at night. Polite, helpful staff. Great location just off Berkeley Square.

10

Andrew

18 avr. 2024

·

A séjourné 3 nuits

Good location easy access to central London

10

rebecca

1 sept. 2025

·

A séjourné 2 nuits

The MayFair was wonderful! It was in a great location, so close to the metro. The service was amazing and the room was very comfortable and clean! We would definitely stay there again!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit déjeuner est largement apprécié pour sa qualité et sa variété, mais pendant les heures de pointe, le service semble chaotique et les places peuvent être rares. Les commentaires sur le service en chambre sont mitigés, avec des commandes froides ou retardées.

Avis de voyageur à ce sujet

10

Jody

21 mai 2025

·

A séjourné 5 nuits

Facility was excellent. Staff was perfect combination of friendly and helpful but professional. Breakfast had so many delicious choices. Bar would be a destination in itself. We'd love to return.

10

Susan

24 août 2025

·

A séjourné 1 nuit

Check in friendly and efficient, room clean with everything you need. Bar had good choice and service was excellent. Breakfast was good with lots of choice and good service

6

Sharon

30 janv. 2025

·

A séjourné 1 nuit

Staff amazing throughout stay from checking in to check out to bar service. The room was a standard room which was ok for a 1 night stay with all normal amenities. Room service food was very disappointing and really cold, they took of the service charge but not the food bill which again was disappointing considering I could not eat the food as it was so cold.

8

SUSAN

2 nov. 2025

·

A séjourné 4 nuits

Excellent breakfast. Doorman was intermittent tending the front door. Turndown service was missed every night of our stay despite repeated request for it. Friendly staff. The hairdryer is oddly attached inside a drawer in the closet. Awkward. The magnifying mirror is located very low on the wall and doesn’t raise. Difficult to use.

10

Libby

17 juil. 2025

·

A séjourné 2 nuits

Great location, friendly staff, clean rooms and amazing breakfast

10

paul

3 avr. 2023

·

A séjourné 5 nuits

Stayed a week, had a great stay - breakfast is superb and the location is of course A1

6

Jamie

27 déc. 2024

·

A séjourné 1 nuit

Breakfast very small and chaotic. Shared tables not what you expect for 5 star hotel. Long queues for toaster, have to find waitress to order eggs. Food trays left outside many rooms for hours on end. Shame as the hotel itself has a luxury feel, would only stay again if had breakfast in room but would probably go elsewhere

8

Matthew

10 sept. 2024

·

A séjourné 1 nuit

A very busy hotel, obviously popular with business travellers and event organisers. There were a couple of small issues with the room however it was clean and spacious. The in-room and buffet breakfast selections were the highlight for me - Exceptional.

10

James

11 févr. 2024

·

A séjourné 1 nuit

Forth time staying here and still a great hotel, great location… this time really let down by breakfast…. Long wait to be seated, wasn’t offered a breakfast menu which most other tables were and had to ask 5 times for coffee which took 10 mins to come… a shame as the first time this hotel has dropped the ball for me..

6

Daniel

21 août 2024

·

A séjourné 3 nuits

Ok hotel, in room dining not the best, every time that we ordered something either something was missing or the order tome longer than expected

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	352 $US
février	363 $US
mars	397 $US
avril	434 $US
mai	451 $US
juin	578 $US
juillet	646 $US
août	500 $US
septembre	575 $US
octobre	490 $US
novembre	519 $US
décembre	559 $US

di	lu	ma	me	je	ve	sa
1 $351	2 $562	3 $549	4 $568	5 $571	6 $455	7 $455
8 $441	9 $531	10 $549	11 $585	12 $526	13 $477	14 $504
15 $480	16 $633	17 $628	18 $628	19 $603	20 $592	21 $578
22 $555	23 $555	24 $711	25 $593	26 $840	27 $781	28 $834
29 $523	30 $601

The May Fair

Prix pour The May Fair

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Exécutive (Collection, Premium)

Suite, 1 chambre, terrasse

Chambre Premium (Collection)

Suite, 2 chambres, terrasse

Suite (Duplex)

Chambre Supérieure (Collection)

Chambre Familiale

Suite, 1 chambre

Chambre Deluxe (Collection)

Studio

Avis des voyageurs sur The May Fair

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Londres ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $4 748	20 $1 025	21 $665	22 $626	23 $564	24 $463
25 $443	26 $486	27 $454	28 $443	29 $454	30 $429	31 $482