Name: Royal Lancaster London
Address: Lancaster Terrace, Londres, Angleterre, GB
Price range: 370 $US–652 $US per night
Rating: 9.25

Ce qu'en disent des voyageurs

À l'hôtel Royal Lancaster London, les voyageurs soulignent l'emplacement côté Hyde Park, à proximité de Lancaster Gate et de Paddington, ainsi que le personnel chaleureux et professionnel, créant une base pratique et accueillante qui convient aussi bien aux séjours de loisirs qu'aux voyages d'affaires en ville.

Les chambres sont modernes et très propres, offrant une vue impressionnante sur le parc ou la ville, bien que les catégories standard soient souvent petites avec un espace de rangement limité, et quelques clients ont signalé des problèmes de climatisation ou de ventilation. Le petit-déjeuner est fréquemment salué et le restaurant thaï sur place se distingue, mais certains ont trouvé le petit-déjeuner cher ou le service lent aux heures de pointe ; un parking est disponible, mais coûteux. Attendez-vous à un séjour raffiné et bien desservi, dans un quartier plus calme près du parc.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces communs sont modernes et bien entretenus ; certains clients ont trouvé le service au bar lent. Un parking est disponible sur place mais considéré comme cher.

Avis de voyageur à ce sujet

10

Leo

13 déc. 2023

·

Hotel is excellent. Restaurant is pretty good. However the bar lounge is average. Service is not at par for a 5 star hotel. Waited over 15 minutes to get service and 35 minutes for bar food.

4

Chris

15 sept. 2023

·

A séjourné 1 nuit

There is nothing Royal about the Royal Lancaster Hotel anymore. It is over rated and over priced. The service by the staff in many areas was dreadful. Check in took nearly 30 minutes. The room towels were dirty. An omelette ordered at breakfast in an uncrowded restaurant took well over 30 minutes. The bar staff never bothered to bring a snacks menu or ask for a secondary drink order. A guest immediately feels as though one could cook and poor drinks with much greater efficiency than the staff we are paying for to perform these tasks.

10

Dr. Carol Kauffman

18 juil. 2024

·

A séjourné 6 nuits

I'll be staying here again when I'm back in London. Public areas are inviting, quiet and you can have thoughtful conversations. also love the champagne.

6

Aleksandra

3 août 2024

·

A séjourné 4 nuits

Nice people! Bar and restaurant needs improvement.

10

Steve

25 juin 2023

·

A séjourné 2 nuits

We really were comfortable at the Royal Lancaster. The room was very new and clean. We had a great view as the entire exterior wall was windowed. The staff were polite, courteous, and very professional. The Hyde Bar was great. I enjoyed the bartenders and servers company very much. The hotel is adjacent to Hyde Park and a 5 minute walk from Paddington Station. There is a Tube Station right beside the hotel. This hotel was an outstanding choice for us. We will certainly book here on our next trip to London.

10

Michael

21 févr. 2025

·

A séjourné 4 nuits

Fantastic stay - beautiful Park Suite with wonderful views of Hyde Park. Close to Lancaster Gate tube station as well, making it extremely convenient to get around London. Gym is a great addition also, including a Peleton and Technogym treadmills! We will be returning in the future. Staff are incredibly friendly and will assist in any way they can with your needs! Thank you to the Royal Lancaster Hotel team!

8

Suad

13 avr. 2024

·

A séjourné 2 nuits

I wasn’t happy with the car park the change me 60 for 2 night and the wasn’t any bottle of water in the room I have to hask for it everything else was good

10

Philip

6 sept. 2023

·

A séjourné 10 nuits

Thoroughly impressed with the property, beautiful rooms, fast elevators, nice restaurants, convenient to double decker buses, hop on and hop off buses, and subway just steps away. This is the place to stay in London if you are coming for holiday or business.

10

Moaed

13 févr. 2024

·

A séjourné 1 nuit

Very good place to stay just remember they are charging £55 per each night for parking I don’t think is reasonable

10

Martin

29 janv. 2023

·

A séjourné 1 nuit

One of our go-to hotels when staying in London. Prices can vary, but overall good. Onsite car parking, with a charger available. Not the cheapest, but preferred.

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Propreté

La propreté est systématiquement saluée, de nombreux clients décrivant les chambres comme impeccables. Quelques personnes ont noté des lacunes en matière d'entretien ou de ménage, comme des joints de salle de bain usés ou des serviettes sales.

Avis de voyageur à ce sujet

10

Robert

11 sept. 2023

·

A séjourné 3 nuits

Very clean and quiet.

10

Joanne

13 oct. 2025

·

A séjourné 4 nuits

Very clean room, friendly and attentive staff, large array of breakfast (and other meal) options, and the location is near a variety of public transportation. I appreciate the high standards the RL maintains, and I highly recommend it

4

Chris

15 sept. 2023

·

A séjourné 1 nuit

There is nothing Royal about the Royal Lancaster Hotel anymore. It is over rated and over priced. The service by the staff in many areas was dreadful. Check in took nearly 30 minutes. The room towels were dirty. An omelette ordered at breakfast in an uncrowded restaurant took well over 30 minutes. The bar staff never bothered to bring a snacks menu or ask for a secondary drink order. A guest immediately feels as though one could cook and poor drinks with much greater efficiency than the staff we are paying for to perform these tasks.

10

Ghulam Reza

16 avr. 2025

·

A séjourné 2 nuits

Very nice hotel and clean, bright room

10

jianhong

30 juil. 2024

·

A séjourné 7 nuits

Clean and nice

10

larissa

2 avr. 2024

·

A séjourné 4 nuits

This is a beautiful property right across from the magnificent Hyde Park. The tube and bus stop are just round the corner. The staff’s friendliness and attention to detail is superb. We also enjoyed an incredible view of the city from our comfortable bedroom. The room was extremely clean. We also enjoyed the complimentary coffee and biscuits in our room.

10

Caroline

13 nov. 2025

·

A séjourné 1 nuit

Lovely room, clean and comfortable. Hotel was busy with multiple social events but the bedroom floors were quiet throughout.

10

Takoohi

18 janv. 2025

·

A séjourné 15 nuits

Everything very clean. Pillows one was very flat two was too high. Heating system was blowing directly at the couch sitting direction. Some days there was no bottled water and enough English breakfast and earl grey tea. Toilet flush very stiff difficult to flush. Shower door hard to open. Thank you

8

Pamela

30 oct. 2023

·

A séjourné 3 nuits

Not 5* - standard room but still expect a high level. Seals around the bath were unpleasant.. soft furnishings in the room really need a deep clean.

10

Rita

28 mai 2025

·

A séjourné 2 nuits

Everything was spotlessly clean and organized. We asked for extra coffee and received it. We used the concierge service several times and they were very helpful. The location was very convenient for our needs.

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Chambres

Les chambres sont modernes et confortables, avec une vue excellente sur la ville ou Hyde Park, tandis que les suites sont spacieuses. Les chambres standard sont souvent petites avec un espace de rangement limité, et certains clients ont signalé des problèmes de climatisation ou de ventilation.

Avis de voyageur à ce sujet

6

Michael

19 juin 2023

·

A séjourné 3 nuits

The air conditioning in the room was simy insufficient to deal with the high temps outside. We weren't sure it was working properly in the first place as it was as low temp and high fan as could be set and didn't seem to be blowing cold air. We called the front desk and a maintenance man came up to look, cleaned the filter, and got us a fan, but that really didn't help all that much and it was still uncomfortably warm our first 2 nights until the outside temp dropped a bit, even after we left the window blinds dhut with the AC on while we were out during the day. Between that and the bed being rather hard (and pillows a bit flat) we were waking up throughout the night. That aside the room was a very nice size and in nice condition, though the bathroom was quite small and the toilet paper was also unexpectedly rough and lower quality than i would have expected based on the rest of the room/hotel. But given that we had a couple of rather uncomfortable nights due to insufficient AC I can't say that we're likely to return, despite otherwise liking the hotel, room size, and convenient location right above a tube stop next to the park.

10

Hanan

17 juil. 2025

·

A séjourné 3 nuits

Great hotel Clean Stag are very nice Rooms are modern

10

Lawrence

28 août 2024

·

A séjourné 1 nuit

Loved our stay at the Lancaster. Modern, clean and helpful staff. We had a corner room so very bright. Loved the motorized shades in room and bathroom. Bathroom is small but functional and well appointed. Plenty of space in the room. Bed was comfortable and very nice linens. Staff was accommodating to our few needs and concierge was great. We loved the breakfast each morning, many options and great room with nice views of the park. We also enjoyed afternoon Tea which was lovely. Will come back to the Lancaster when we return to London next.

6

Badryah

4 juil. 2025

·

A séjourné 4 nuits

The room was extremely small — not suitable for travelers with large suitcases. There was no space in the closet to store them, and I found myself constantly tripping over my luggage, which caused a lot of discomfort during my stay. While the staff were friendly and the cleanliness was excellent, this was by far the smallest room I’ve ever stayed in across the UK and Europe. I wouldn’t recommend it if you’re traveling with more than a carry-on.

10

Jenny Ellen

14 nov. 2024

·

A séjourné 1 nuit

Lovely suite and amazing views.

8

Jennifer

28 nov. 2025

·

A séjourné 2 nuits

Room was small but well appointed. Good location close to Paddington, underground and park. Liked the view.

10

Tatyana

19 avr. 2025

·

A séjourné 6 nuits

Small rooms but very optimally organized

10

Mr.

30 mai 2024

·

A séjourné 5 nuits

It is in a quiet location but next to buses and the Tube, with Paddington Station a few blocks away, so it's easy to get anywhere. Hyde Park is directly opposite, but you may only get that view with upgraded rooms. I would rather stay here than in more expensive hotels on Park Lane and Mayfair, as they are on busy roads and the traffic is horrendous. The regular rooms are small, with limited storage and closet space. You have to upgrade to get more space and storage. The staff were very friendly and provided excellent service. My stay went very smoothly.

10

Maria

18 sept. 2024

·

A séjourné 6 nuits

A beautiful hotel - we loved our Executive Room which was very large and comfy, and had a lovely view of the city skyline. Sebastian, the concierge, was outstanding! A true professional - he answered all of our questions, going above and beyond to assist every day. Only downside- there are no eateries near the hotel - fortunately there is a good breakfast buffet at the hotel.

10

Jason

6 juil. 2025

·

A séjourné 3 nuits

Crazy amazing property! Quiet quaint area just on the north edge of Hyde Park. The staff were incredible and the rooms were nice. If I were to give any downsides: the rooms were a bit small (but still very nice), and they put us on a smoking floor (I didn’t realize that’s a thing still). But, still, everything else outweighed it!

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Service

Le service est largement salué pour sa gentillesse, son professionnalisme et son attention, avec un service de conciergerie serviable et des arrivées anticipées souvent acceptées. Des plaintes occasionnelles signalent un service lent au bar ou au petit-déjeuner, un enregistrement long ou des modifications de réservation inflexibles.

Avis de voyageur à ce sujet

2

Kutter

13 mai 2025

·

A séjourné 1 nuit

Accidentally booked the wrong date by a day(sometimes when looking at properties if you hit the back button it will revert dates to a previous booking) and I IMMEDIATELY—as in less than 60 seconds—made them aware and even offered to upgrade the room to make it worth their time, they absolutely refused to work with me in any way, shape, or form. No one I talked to would offer any help besides “we can add an addition day, but we will not refund or move that booking.” If this is the way they conduct business, can’t imagine they are honest in any other ways.

10

Georgina

23 août 2025

·

A séjourné 5 nuits

Awesome service

10

Stephen

18 juin 2024

·

A séjourné 2 nuits

Luxury hotels can sometimes be uptight and stiff. The facilities and staff at the Royal Lancaster make guests feel welcome and at home, albeit a 5 star luxury home. I was there on an emergency visit to help my brother whose wife died while they were on vacation. The hotel staff bent over backwards to help us. Their efforts mitigated my brother's grief and greatly helped him tend to the matters he had to address even while he mourned. If I could give this hotel 6 stars i would.

10

jennifer

23 juin 2024

·

A séjourné 1 nuit

I’m coming back!! Service was outstanding. Some of the best i have ever seen in my travels.

4

Chris

15 sept. 2023

·

A séjourné 1 nuit

There is nothing Royal about the Royal Lancaster Hotel anymore. It is over rated and over priced. The service by the staff in many areas was dreadful. Check in took nearly 30 minutes. The room towels were dirty. An omelette ordered at breakfast in an uncrowded restaurant took well over 30 minutes. The bar staff never bothered to bring a snacks menu or ask for a secondary drink order. A guest immediately feels as though one could cook and poor drinks with much greater efficiency than the staff we are paying for to perform these tasks.

10

Maria

16 août 2025

·

A séjourné 2 nuits

Outstanding service and beautiful hotel

10

David

21 oct. 2023

·

A séjourné 1 nuit

We had a lovely stay at the Royal Lancaster and the service from all the staff was exceptional. We were able to check in early and as my wife is a wheelchair user, they kindly gave us a complimentary upgrade, so there was more space.

6

Timothy

15 oct. 2024

·

A séjourné 1 nuit

In a very convenient location. Reception staff were very helpful. Did ask for some extra teabags and milk sachets for the room but didn’t receive any. At breakfast we were not made aware of a menu. Therefore I used the buffet English breakfast which was cold. When rest of our party arrived for breakfast, they were given a menu. Also no decaf tea. For a five star hotel these are quite basic expectations.

10

Matthew

5 mai 2025

·

A séjourné 4 nuits

Hotel was fantastic, entire staff was outstanding. Sebastian the concierge was so helpful and enjoyable to interact with. Definitely our hotel destination on next trip to London.

10

Elrid

3 mai 2025

·

A séjourné 1 nuit

My wife and I stayed for one night and there is literally nothing that could have been done to make the stay better. After contacting a reservation agent a few days in advance about an earlier check-in time, we were able to check-in a couple of hours early since our flight was arriving in the morning. The agent informed us that this was not guaranteed but they made every effort to accommodate us and thankfully the room was ready. This made a massive difference in our trip and experience at the hotel. I would not have faulted them if the room was not ready, but the extra effort was noticed and much appreciated. The check-in process was quick and easy. The room was clean, visually attractive, modern, and comfortable. There was complimentary water and snacks provided in the room and the bed was great. After checking out, the front desk held our bags until we could retrieve them after the London Marathon. Every staff member that we spoke to was pleasant and helpful. To sum it all up, the experience and stay were 10/10 and we will definitely plan to stay here upon our next visit to London.

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Emplacement

En face d'Hyde Park, à quelques pas de la station de métro Lancaster Gate et à quelques minutes à pied de Paddington et de l'Heathrow Express, l'emplacement est très pratique. C'est un quartier calme et un peu éloigné des quartiers centraux animés.

Avis de voyageur à ce sujet

10

Uttam

20 sept. 2024

·

A séjourné 1 nuit

front desk and staff very friendly and get us checked in quickly. very close to sites and shopping. I loved the convenience of walking to paddington station to catch heathrow express train when we checked out

10

Paul

10 juin 2024

·

A séjourné 3 nuits

2 min walk to both Hyde Park and Lancaster Gate Tube Station Modern, clean upscale hotel.

10

Steve

2 mai 2025

·

A séjourné 2 nuits

Located across the street from Kensington Gardens and Hyde Park. So, has a great location. Lot to see. The staff was super helpful and friendly. This was by far our favorite hotel on our trip. The breakfast buffet was very good. There are also many good restaurants near the hotel. Then tube station is located close by. No ATM on site but within walking distance.

10

Michael Charles

8 avr. 2024

·

A séjourné 5 nuits

Property in a beautiful area 1 block from the Central Line and 5 min walk from Healthrow Express.

10

Kelly

19 juil. 2025

·

A séjourné 2 nuits

Beautiful hotel close to Paddingtom and Hyde Park.

10

Mr.

30 mai 2024

·

A séjourné 5 nuits

It is in a quiet location but next to buses and the Tube, with Paddington Station a few blocks away, so it's easy to get anywhere. Hyde Park is directly opposite, but you may only get that view with upgraded rooms. I would rather stay here than in more expensive hotels on Park Lane and Mayfair, as they are on busy roads and the traffic is horrendous. The regular rooms are small, with limited storage and closet space. You have to upgrade to get more space and storage. The staff were very friendly and provided excellent service. My stay went very smoothly.

10

Richard

18 mai 2025

·

A séjourné 1 nuit

Liked location to Paddington Train Station

10

Yigal

8 févr. 2025

·

A séjourné 3 nuits

Quiet location a little far from the center but very close to the metro station. The hotel is in excellent condition, very clean and the staff is very kind and helpful. The breakfast is very rich.

10

Hei Man

7 sept. 2023

·

Nearby Hyde Park, and walk through the park to Harrods. The tube station is just 2 mins by walk, and 15 mins to Paddington station. Excellent hotel, must stay again

10

Howard

22 août 2025

·

A séjourné 5 nuits

Conveniently located next to Kensington Park and the Lancaster Gate rail station

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Repas

Le petit-déjeuner est fréquemment bien noté, et le restaurant thaï sur place reçoit de nombreux éloges ; le service en chambre est généralement bon. Certains ont trouvé le petit-déjeuner cher ou incohérent, et le service peut être lent parfois.

Avis de voyageur à ce sujet

10

John

23 oct. 2025

·

A séjourné 3 nuits

Great location. Large corner room recently renovated, superb breakfast. Excellent and friendly service. Will return

10

VALERIE

2 avr. 2024

·

A séjourné 2 nuits

Ideal location for the parks and rail stations The breakfast buffet is excellent as is the Thai restaurant The staff were all very friendly and helpful We were not disappointed

10

Phill

23 oct. 2025

·

A séjourné 1 nuit

Excellent buffet and à la carte menu. Deride always excellent. Sometimes a little slow but staff are amazing and food is excellent. The hotel is maybe starting to show a few frays around the edges but still my No 1 choice.

10

Mathew

1 avr. 2025

·

A séjourné 3 nuits

Good hotel in a great area for walking around Hyde park or shopping along Oxford street. Lancaster gate tube station underneath was a real plus too. The prompt room service and tasty food that came with it was also a selling point. Only shortfall we found was the limited options for food choices at breakfast as two individuals with specific dietary requirements. Also cost for breakfast is a little exoensive so food out nearby is probably cheaper; we did this on two days over our stay.

10

Warren

16 mai 2025

·

A séjourné 1 nuit

The best breakfast buffet this side of the Langham, Melbourne with a magnificent Hyde Park view

10

Danielle

17 févr. 2025

·

A séjourné 2 nuits

Fabulous hotel near Hyde park. Comfortable bed. Restaurant in the hotel was great too. Will definitely be back!

6

Timothy

15 oct. 2024

·

A séjourné 1 nuit

In a very convenient location. Reception staff were very helpful. Did ask for some extra teabags and milk sachets for the room but didn’t receive any. At breakfast we were not made aware of a menu. Therefore I used the buffet English breakfast which was cold. When rest of our party arrived for breakfast, they were given a menu. Also no decaf tea. For a five star hotel these are quite basic expectations.

10

Amber

14 juil. 2024

·

A séjourné 3 nuits

Great family friendly hotel! The staff were very accommodating and brilliant with our daughter. The breakfast was the only thing that slightly let it down, things seemed to always be running low and it would be a long wait for the items to come back out. We saw others ordering from a la Carte but this was never offered to us, it would have been much easier for us as we wouldn’t have had to leave our toddler at the table.

10

Ali

21 avr. 2025

·

A séjourné 1 nuit

The breakfast was fantastic. The view of London was fascinating. Enjoyed our staff.

10

Phil

4 févr. 2024

·

A séjourné 2 nuits

Excellent stay. Room was immaculate, the service both friendly and flawless, and the food both at Nipa Thai and breakfast could not have been bettered.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	287 $US
février	299 $US
mars	282 $US
avril	293 $US
mai	357 $US
juin	434 $US
juillet	432 $US
août	370 $US
septembre	637 $US
octobre	426 $US
novembre	428 $US
décembre	421 $US

di	lu	ma	me	je	ve	sa
1 $370	2 $476	3 $494	4 $494	5 $409	6 $412	7 $416
8 $385	9 $412	10 $426	11 $433	12 $425	13 $532	14 $424
15 $390	16 $534	17 $547	18 $652	19 $418	20 $502	21 $448
22 $381	23 $408	24 $572	25 $525	26 $469	27 $609	28 $484
29 $390	30 $444

Royal Lancaster London

Prix pour Royal Lancaster London

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Exécutive

Park Suite

Classic Triple

Deluxe Corner

Chambre Deluxe, 1 chambre

Spires Suite

Chambre Double Classique (Classic Room)

Studio Suite

Studio Family Suite

Avis des voyageurs sur Royal Lancaster London

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Londres ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $484	21 $582	22 $479	23 $432	24 $451
25 $417	26 $407	27 $416	28 $422	29 $416	30 $422	31 $416