Name: Sanderson London
Address: 50 Berners Street, Londres, Angleterre, GB
Price range: 292 $US–759 $US per night
Rating: 8.48

Ce qu'en disent des voyageurs

À l'hôtel Sanderson de Londres, les voyageurs louent l'emplacement central et la facilité de se déplacer à pied, ainsi que le style distinctif de l'établissement. Toutefois, les commentaires concernant le service, l'aspect pratique des chambres et l'entretien sont mitigés, ce qui donne lieu à des séjours allant de parfaitement agréables à parfois frustrants.

De nombreux avis saluent le personnel aimable, les chambres propres et spacieuses, ainsi que les excellents petits déjeuners ou les thés de l'après-midi. Les points négatifs les plus fréquemment soulevés sont les chambres datées ou peu pratiques, le bruit provenant du bar ou des événements, le service d'accueil inégal et les problèmes d'entretien occasionnels (ascenseurs, climatisation, équipements). Attendez-vous à un établissement élégant et central dont l'exécution est variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient l'ambiance du bar et les cocktails, et plusieurs soulignent une salle de sport bien équipée. Cependant, certains signalent un ascenseur hors service et des bars ou des espaces (par exemple, le Purple Bar, le billard) fermés pour des événements privés.

Avis de voyageur à ce sujet

4

Alexander

30 mars 2025

·

A séjourné 2 nuits

Very disappointing. This is NOT a five star hotel; it’s a substandard conversion of a sixties concrete carbuncle. Connecting doors and stairways are tired and look shabby, with ill fitting carpets on some stairways. Website advertises an array of amenities which were not available such as the purple bar, which features in many of the promotional photographs, and pool table area (a private event was in place). If these are not available, remove them from the website as we had planned on spending a vibrant evening in these areas. Instead we had to leave the hotel and find other venues. Music from the private event boomed until 1am preventing sleep on night two. The room was quite strange, with net curtains acting as partitions between the wash and sleeping areas, with minimal privacy for those using the facilities. Inadequate power socket placements for the 21st century with nothing in reach of the beds for phone / watch charging.

6

james

25 août 2024

·

A séjourné 2 nuits

Hotel was tired looking. One elevator was not working so wait to get up and down from room could be fairly long. Room was nice but also showing signs of needing updating.

10

SCOTT

26 août 2024

·

A séjourné 2 nuits

A nice quirky design hotel with a good balcony in the suite rooms. Nice bar and good breakfast.

8

Catherine

6 mars 2023

·

A séjourné 1 nuit

Loved the design features of the room, lobby and pool table, location and service. Some bits of the hotel were a bit tired around the edges (eg paintwork) and room was on first floor above courtyard so very noisy until about midnight. Overall though we had a great stay.

10

Tiffany

31 mai 2024

·

A séjourné 8 nuits

The team at The Sanderson were exceptional! From Finn and Mohamed greeting you at the door daily to Shanna, Jose, and the F&B team making sure every detail of your dining experiences go well. Hotel was clean, comfortable, and unique. There were many areas of delight including the delightfully large and well equipped gym. Can’t say enough and will definitely stay again!

10

Charles

29 juil. 2024

·

A séjourné 1 nuit

Stayed at this hotel a number of times, friendly staff & a nice calming feel as you enter the lobby. One lift was out of action so had a little longer to wait but it wasn’t a problem. Delicious cocktails.

4

Jacqueline

22 mars 2023

·

A séjourné 1 nuit

I love this hotel. I stay there every three weeks but I was so disappointed the restaurant and long bar wasn’t open due to a function. I think I should have been told before hand so I could have made the choice if I still wanted to stay there. To be fair though they very kindly issued free drinks and snacks on the first floor making a temporary bar. The hot help yourself breakfast is always cold. I have mentioned it and hopefully they will sort this out. There was no upgrade available this time. I still love the horn and staff though.

8

Stephen

25 févr. 2024

·

A séjourné 1 nuit

Unique property and great location. Bar great and staff good on the whole. Need to sort out the broken lift!

10

Carina

11 mars 2023

·

A séjourné 1 nuit

We had a great stay at the Sanderson hotel. Excellent customer service, clean and stunning room, absolutely amazing staff in all areas. We enjoyed the afternoon tea, cocktails and breakfast, all was very tasty. The gym also had lots of equipment. Would highly recommend, the hotel looks modern and chic. We only encountered one small issue with the room service but it was taken care of by the front of house team in a serious and professional manner. We stayed in other hotels from the Morgans hotel group and this hotel lived up to the standard. We are excited to return one day.

10

Chrystiane

2 sept. 2024

·

A séjourné 2 nuits

I had never heard of the Sanderson but decided to give them a try, and was very glad I did. The interiors are very fun, and unexpected. The bed was comfy, and the tub in the deluxe king (why I booked the room) was great and perfect after long runs and walks. The staff was friendly and prompt. The gym even had a Pilates machine. Wifi was super fast, and it’s an easy walk to the Tube.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent les chambres très propres ou impeccables. Toutefois, plusieurs signalent des négligences telles que des sols tachés ou sales, un service de ménage manquant et des articles occasionnels marqués ou sales à l'arrivée.

Avis de voyageur à ce sujet

4

Stacey

7 mai 2024

·

A séjourné 2 nuits

I had no VIP treatment. They charged me for an upgraded room which was small and filthy when I entered it. Trash was still in the bins and water marks from the bathroom as if someone used the shower. The bed was made and not crumpled otherwise I would have been out of there. It was convenient to where I was going but I won’t be staying here again.

4

Ron

9 mars 2025

·

A séjourné 3 nuits

I recently stayed at this hotel and was disappointed with the overall condition of the property. The hotel feels old, and the floors were visibly dirty with strange stains that seemed impossible to clean. While the service was fine, the biggest issue was the room temperature—by noon, it became unbearably hot, and the air conditioning was too weak to make a difference. Unfortunately, this made it difficult to relax during the day. I wouldn’t recommend staying here unless these issues are addressed.

10

Leigh-Ann

2 nov. 2025

·

A séjourné 2 nuits

Room was spotless and staff seemed friendly.

10

Jean L

9 oct. 2025

·

A séjourné 4 nuits

Fantastic place, would stay there again. Very clean, and the staff were friendly. It's very convenient and close to everything. Highly recommended

6

Dan

20 janv. 2025

·

A séjourné 1 nuit

Very over priced hotel We had blood stains in a our room which we cleaned ourselves

8

Linda

26 nov. 2024

·

A séjourné 1 nuit

Nice hotel, but a bit outdated and dirty on the floor

10

Dori

30 nov. 2025

·

A séjourné 5 nuits

Spacious room, very clean, very modern

6

Karan

9 oct. 2024

·

A séjourné 1 nuit

Room was requested to be cleaned twice but still not clean. Contact lenses stuck to floor and toilet seat stained. Hairs in bed.

10

Fiona

27 nov. 2025

·

A séjourné 1 nuit

Upgraded room nice surprise Exceptionally clean Friendly staff Good breakfast

2

joseph

18 août 2024

·

A séjourné 4 nuits

They made me wait for hours to check in. The room had stains on the furniture.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses, élégantes et confortables, avec de grands lits et, dans certains cas, une connexion Wi-Fi rapide et des baignoires à remous. Les inconvénients récurrents sont les plans d'étage datés ou peu pratiques (cloisons en rideaux, douches inconfortables), le nombre limité de prises de courant, les matelas fermes et le bruit provenant des bars ou des événements.

Avis de voyageur à ce sujet

4

Alexander

30 mars 2025

·

A séjourné 2 nuits

Very disappointing. This is NOT a five star hotel; it’s a substandard conversion of a sixties concrete carbuncle. Connecting doors and stairways are tired and look shabby, with ill fitting carpets on some stairways. Website advertises an array of amenities which were not available such as the purple bar, which features in many of the promotional photographs, and pool table area (a private event was in place). If these are not available, remove them from the website as we had planned on spending a vibrant evening in these areas. Instead we had to leave the hotel and find other venues. Music from the private event boomed until 1am preventing sleep on night two. The room was quite strange, with net curtains acting as partitions between the wash and sleeping areas, with minimal privacy for those using the facilities. Inadequate power socket placements for the 21st century with nothing in reach of the beds for phone / watch charging.

8

Adedayo

13 janv. 2025

·

A séjourné 1 nuit

As usual very good service ina desirable accessible part of londom. Esy to meet up with friends at the bar and nearby restaurants/bars/pubs Room conditionand decor is excellent Check in and check out very efficient In room noise-insulation on the 2nd floor can be improved. This was not an issue on previous stays on higher Noise insulation

8

Lisa

27 janv. 2024

·

A séjourné 2 nuits

Comfortable bed is a positive as is the location. View from a 5th floor “deluxe” room (there are only 6 floors) was dismal even on a bright sunny day. Huge bath but virtually empty bottles of shampoo and conditioner were in bath tray and no bubble bath…weird. Only one lift working and no water stair access. No mention of Expedia VIP access at checkin and given room next to the lift shaft! Not ideal but thankfully I didn’t have a need for a good nights sleep or lie in but if I had wanted that, my rating would be much much lower and I’d have complained because it was noisy to say the least

8

Nicola

1 août 2025

·

A séjourné 1 nuit

Nice hotel. A little worn around the edges. The room was comfortable with nice design elements but a little impractical. The lack of door on the bathroom was interesting and the bathroom lacked basic supplies (cotton buds, shower cap etc.) that you'd expect for a 5* property. That said the hotel staff were very accommodating and friendly, including organising a nice birthday surprise for my partner.

10

Dori

30 nov. 2025

·

A séjourné 5 nuits

Spacious room, very clean, very modern

8

Bjarni

13 oct. 2025

·

A séjourné 2 nuits

Very cool hotel with excellent location right by Oxford street. Very comfortable big bed. Only downside was the shower.

6

M&M

21 avr. 2025

·

A séjourné 1 nuit

Not very inviting & clinical feel environment, bed uncomfortable (very firm) bedside light not working. shower in fixed direction (which faces the shower door and with the gaps flooded the floor. Tea & coffee facilities very limited (1 coffee or cup of tea only) very pretentious try to be something it's not, in my opinion not value for money would not return.

6

Simon

3 avr. 2025

·

A séjourné 7 nuits

It was fine but nothing special, certainly not as good as I was expecting. The hotel is looking a little dated and tired and in need of rejuvenation. The glass walls in the rooms, masked by net curtains, are something of a hazard as are the low hanging lights on a metal rod.

4

Jamie

16 févr. 2025

·

A séjourné 1 nuit

This is not a 5* hotel by any stretch. Queue for check in. Poor quality superior room. Feels like a converted office space - googled it - it is converted office space. No bath in room. No plugs near mirror for your heart straightener ladies. We were 2nd floor. In bed at 10pm - DJ below was pumping base till midnight, felt like we were in the party. Hotel offered me ear plug. Toilet didn’t work in morning. Room service food excellent 5*. Breakfast very good food but understaffed meant 20 mins plus wait plus queue to get in.

10

Chrystiane

2 sept. 2024

·

A séjourné 2 nuits

I had never heard of the Sanderson but decided to give them a try, and was very glad I did. The interiors are very fun, and unexpected. The bed was comfy, and the tub in the deluxe king (why I booked the room) was great and perfect after long runs and walks. The staff was friendly and prompt. The gym even had a Pilates machine. Wifi was super fast, and it’s an easy walk to the Tube.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Les commentaires sur le service sont partagés : beaucoup soulignent le personnel aimable et serviable ainsi qu'un enregistrement efficace, tandis que d'autres évoquent une réception lente ou peu accueillante, une mauvaise communication et des problèmes d'attribution des chambres ou de suivi des demandes.

Avis de voyageur à ce sujet

10

Robert

4 nov. 2025

·

A séjourné 2 nuits

From check in to check out service throughout was excellent with a lovely room

6

Michael G

17 sept. 2024

·

A séjourné 5 nuits

Check in very slow as attendant was new employee on her own as the experienced agent kept stepping away. Had a problem taking a cc deposit then getting my room key ready. She really should not have been left on her own. On 2 of the 5 mornings despite the privacy sign outside the cleaner without knocking opening our door then apologies as she left.i asked for room away from lift and room was behind d lift which was fine but it was right next door to cleaner storage area so we were awoken early every morning as they went back and forth to this storage area. Finally on last there there was event taking place in room near reception (pool table room) - as a result there was lot of voice noise from 8am I assume outside entrance to hotel as attendees arrived and chatted

2

Edwin

6 juil. 2025

·

A séjourné 7 nuits

Disappointing Service Undermines a relatively nice property. I had high expectations given its reputation and pricing. On the positive side, the location is excellent, the room was spacious, and the modern aesthetic is appealing. However, the experience was consistently let down by service issues. Roughly 50% of interactions with staff were negative in some way, usually ending with an apology from management. These weren’t isolated incidents, but part of a clear pattern suggesting a lack of proper training or oversight. While apologies came frequently, they felt like a substitute for the meaningful investment needed to improve the guest experience. At no point during my stay did the service meet 5-star standards. Key issues included: • Initial room change required due to cleanliness issues, continued during stay until management intervention • TV Remote control randomly missing from the room • Faulty window blinds requiring engineer visit • Breakfast incident where I was incorrectly profiled as someone who might leave without paying, despite having signed the check was challenged whilst eating(!), signed check at my table ... challenged for payment/signature again on exit and challenged a third time on the way to the elevator with the caveat statement that "we've had many people leave without paying (!) The pattern of errors and missteps left a lasting impression, I can't imagine how the Sanderson merits a 5-star rating.

10

Seleena

12 juin 2025

·

A séjourné 4 nuits

Loved the customer service at the Sanderson! Staff are all very sweet and helpful. They have wonderful amenities and things to do at the hotel. The decor is stunning.

2

Chris

7 nov. 2024

·

A séjourné 1 nuit

Put us in a room type we had not booked (twin instead of double). Didn’t tell us this at check in. When we got to the room and call reception to ask to move to the room type we booked were told ‘Oh yes, I forgot to mention that when you checked in, we have not other rooms, but I’m sure you’ll like that one’ Terrible customer experience

4

Meryem

27 avr. 2024

·

A séjourné 2 nuits

The receptionist was very rude when we arrived. We noticed that all customers arriving were being helped to their rooms but we were directed to go alone. Same thing with luggage, we hauled our luggage up ourselves but saw other customers’ luggage being delivered to their rooms on our floor. The customer service was cold and unwelcoming, we felt like we were unwelcome guests at a distant relative’s house, not in a hotel for which we reserved and paid for rooms. Unfortunate situation considering the rooms were fun and the location is great.

10

John

9 déc. 2023

·

A séjourné 2 nuits

The staff made the stay amazing . Congrats to the Manager and reception team

10

David

27 juin 2025

·

A séjourné 1 nuit

The staff and service at the Sanderson are superb as always

4

Radoslaw

23 nov. 2025

·

A séjourné 3 nuits

A/C is not working and there is 25 degrees of Celsius in the room during the night without any chance to ventilate. Staff is not responding to this. Also, staff is not communicating anything during a test for alarm.

6

Floris

1 déc. 2024

·

A séjourné 1 nuit

Reception understaffed, unwelcoming, inexperienced.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est constamment salué pour être central et permettant de se rendre facilement à pied à Oxford Street, Soho, les théâtres et les transports en commun. Certains signalent des nuisances sonores liées aux travaux ou à la circulation dans certaines chambres.

Avis de voyageur à ce sujet

10

Dan

29 nov. 2025

·

A séjourné 5 nuits

Good location. Construction across the street provides a loud and disturbing noise throughout the day.

10

Amyann

7 juil. 2025

·

A séjourné 3 nuits

Clean, sound proofed, great reception staff. Room service is available. Great location!

10

Jean L

9 oct. 2025

·

A séjourné 4 nuits

Fantastic place, would stay there again. Very clean, and the staff were friendly. It's very convenient and close to everything. Highly recommended

10

Omar

20 juin 2024

·

A séjourné 6 nuits

Ideal hotel near Oxford Street with clean and spacious rooms. It's easy to walk to many attractions, and public transport is readily available. The staff were very friendly and gave us great breakfast recommendations nearby. We'll definitely stay here again on our next visit to London.

10

Joanna

21 déc. 2024

·

A séjourné 1 nuit

Lovely hotel and very convenient for shopping and dining

8

Bjarni

13 oct. 2025

·

A séjourné 2 nuits

Very cool hotel with excellent location right by Oxford street. Very comfortable big bed. Only downside was the shower.

8

Michael

9 déc. 2024

·

A séjourné 1 nuit

Great location in a very contemporary style

10

Trena

7 mai 2025

·

A séjourné 3 nuits

Excellent location

10

Adrian

13 juil. 2025

·

A séjourné 1 nuit

Greta in the centre of Fitzrovia close to be able to explore all of central London

10

Ian

18 mai 2025

·

A séjourné 1 nuit

Nice place close to west end theatres.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit déjeuner et le thé de l'après-midi reçoivent souvent des éloges, et les cocktails sont populaires. Plusieurs avis mentionnent un service de petit déjeuner lent ou chaotique ainsi que des plats occasionnels froids ou médiocres ; certains bars ou restaurants sont fermés pour des événements privés.

Avis de voyageur à ce sujet

8

David

23 oct. 2024

·

A séjourné 1 nuit

The property is stylish, comfortable and great location. My only issue was the breakfast restaurant where yet again there is no system and its chaos with terrible service. Apart from that hotel good. just eat elseswhere in the morning

10

Erin

7 oct. 2023

·

A séjourné 2 nuits

Had a fantastic stay here! Thank you. I wouldn't say it shouts London 5 star ⭐ however, it was some of the best service in the cities 5 star collection that we've been to. The staff are very helpful, thoughtful and delivered every aspect, including special occasion requests extremely well. The room was beautiful, very large and had everything required. The downfalls of the Sanderson are the amenities: as far as these go, it's limited to one bar (The Long Bar) as the other, rather lovely looking bar only opens on a Thursday?! Aside from that, you're greeted by a sparse lobby with cool, quirky furnishings but leaves much to be desired. I know that less is more quite often, however the design doesn't necessarily flow well, it's like an open office space with random furniture dotted around a pretty standard laminate floor. It doesn't give you quite the ode to luxury that others nearby do. Although, The Long Bar serves wonderful cocktails and the outdoor courtyard space lends it self to a lovely seating area around a small pond-style fountain which is a nice touch. We used this area with friends also staying at the hotel as we had the pleasure of trying the Mad Hatters Afternoon Tea and what a true delight it was! Decadent, and scrumptious - nothing to be added here other than the exemplary service provided by Sanyogita, she made the whole experience smooth from start to finish, very personable and I believe she is an asset to the tea party that's for sure. Hotel 8/10. Thanks!

10

Samir

30 juil. 2025

·

A séjourné 3 nuits

excellent room. air conditioning works great. breakfast is amazing and includes hot and continental. we enjoyed our stay.

8

Sarah

18 déc. 2023

·

A séjourné 1 nuit

Stayed many times before and it is a great spot . This time the breakfast not so great - service slow/ mistakes and food cold . overpriced for two people £78

8

Soumaya

5 juin 2025

·

A séjourné 3 nuits

The pre-paid breakfast was amazing. Best hotel pre-paid breakfast for our entire European trip (Amsterdam, Antwerp, and Paris). The accommodations were pleasant and staff were outstanding.

10

Charles

29 juil. 2024

·

A séjourné 1 nuit

Stayed at this hotel a number of times, friendly staff & a nice calming feel as you enter the lobby. One lift was out of action so had a little longer to wait but it wasn’t a problem. Delicious cocktails.

10

Diana

22 avr. 2023

·

A séjourné 3 nuits

This hotel is in a very good location, it’s clean and have a beautiful lobby. We love the afternoon tea we had, the staff were all very friendly and welcoming.

8

yakov

31 mai 2023

·

A séjourné 4 nuits

great location poor breakfast not 5 star !!!

10

Elizabeth

1 nov. 2023

·

A séjourné 3 nuits

We had a wonderful stay at The Sanderson in June of 2023. My son had huge duffels as he was moving into Oxford for the summer and they accomodated us by giving us a room with a nook where his bags could sit. The bed was divine and so comfortable. The room was quiet, clean and plush. Breakfast was delicious as was afternoon tea! Great location, easy to walk/tube/uber everywhere. We can't wait to go back!

10

Fiona

27 nov. 2025

·

A séjourné 1 nuit

Upgraded room nice surprise Exceptionally clean Friendly staff Good breakfast

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	312 $US
février	298 $US
mars	338 $US
avril	342 $US
mai	377 $US
juin	458 $US
juillet	418 $US
août	324 $US
septembre	440 $US
octobre	392 $US
novembre	463 $US
décembre	468 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $759	20 $691	21 $629	22 $603	23 $389	24 $396
25 $292	26 $392	27 $432	28 $432	29 $395	30 $393	31 $387

di	lu	ma	me	je	ve	sa
1 $345	2 $616	3 $587	4 $570	5 $499	6 $424	7 $472
8 $332	9 $445	10 $587	11 $521	12 $487	13 $431	14 $339
15 $331	16 $531	17 $592	18 $655	19 $444	20 $431	21 $521
22 $348	23 $444	24 $500	25 $496	26 $531	27 $527	28 $481
29 $377	30 $475

Sanderson London

Prix pour Sanderson London

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure, 2 lits doubles

Suite Junior (Loft)

Chambre Supérieure, 1 très grand lit

Suite (Loft)

Chambre Supérieure, 1 grand lit, accessible aux personnes à mobilité réduite

Suite, terrasse

Penthouse, 2 lits doubles

Chambre Deluxe, 1 très grand lit

Chambre Standard, 1 grand lit

Avis des voyageurs sur Sanderson London

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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