Thistle Kensington Gardens
226 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
226 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Thistle Kensington Gardens, les prix par nuit s'élèvent en moyenne à 131 $US pendant le mois le moins cher (janvier) et à 264 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 131 $US |
| février | 135 $US |
| mars | 160 $US |
| avril | 177 $US |
| mai | 201 $US |
| juin | 252 $US |
| juillet | 254 $US |
| août | 181 $US |
| septembre | 226 $US |
| octobre | 212 $US |
| novembre | 230 $US |
| décembre | 264 $US |
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sept. · 226 $US
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Le plus cher : décembre (env. 264 $US)
Le moins cher : janvier (env. 131 $US)
À propos de cet établissement
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de banquet.
Équipements
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de banquet.
Services de l'établissement
Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et un service de nettoyage à sec / blanchisserie. Cet hôtel dispose de 3 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine internationale vous attendent à The Brasserie, un restaurant-brasserie qui offre une sympathique vue sur le jardin et qui abrite un bar, un bar / salon, parfait pour prendre un verre avant le dîner. Si vous préférez une soirée cocooning, un service d'étage (horaires limités) est à votre disposition. Un petit déjeuner anglais est servi en semaine de 07 h 00 à 10 h 00 et le week-end de 07 h 00 à 11 h 00 (en supplément).
Chambres
Les 175 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une TV connectée. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
Thistle London Hyde Park Kensington Gardens se trouve au centre de Londres, à 3 min de marche de Kensington Gardens et 9 min à pied de Hyde Park. Cet hôtel se trouve à 2,4 km de Kensington Palace et à 2,5 km de Royal Albert Hall.
À proximité
Kensington Gardens(0.1 miles)
Queensway(0.2 miles)
Hyde Park(0.5 miles)
Kensington Palace(0.6 miles)
Centre d'affaires Paddington Central(0.7 miles)
Marché de Portobello Road(0.7 miles)
Kensington High Street(0.8 miles)
Royal Albert Hall(0.9 miles)
Imperial College London(1 miles)
Oxford Street(1.1 miles)
Marble Arch(1.1 miles)
Park Lane (rue)(1.2 miles)
Cromwell Road(1.3 miles)
Selfridges (grand magasin)(1.4 miles)
Victoria and Albert Museum(1.4 miles)
Aéroport de Londres London City (LCY)(13 miles)
Aéroport de Londres Heathrow (LHR)(15.3 miles)
Aéroport de Londres Gatwick (LGW)(57.4 miles)
Aéroport de Londres Luton (LTN)(37.3 miles)
Aéroport de Londres Stansted (STN)(73.2 miles)
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Ménage
Emplacement
104 Bayswater Rd, Lancaster Gate, Londres, Angleterre, Royaume-Uni
Kensington Gardens (0.1 miles)
Queensway (0.2 miles)
Hyde Park (0.5 miles)
Kensington Palace (0.6 miles)
Centre d'affaires Paddington Central (0.7 miles)
Marché de Portobello Road (0.7 miles)
Avis des voyageurs
8
Bien
Basé sur 1 650 avis vérifiés
Qui séjourne ici ?
Affaires
15%
Couples
42%
Familles
25%
Groupes
13%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après de nombreux commentaires, le Thistle London Hyde Park Kensington Gardens est très apprécié pour son excellent emplacement près de Hyde Park et son personnel accueillant, mais plusieurs préoccupations reviennent souvent : les chambres sont petites, il y a des problèmes de régulation de la température, et on relève parfois des lacunes au niveau du service ou de l'entretien.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après de nombreux commentaires, le Thistle London Hyde Park Kensington Gardens est très apprécié pour son excellent emplacement près de Hyde Park et son personnel accueillant, mais plusieurs préoccupations reviennent souvent : les chambres sont petites, il y a des problèmes de régulation de la température, et on relève parfois des lacunes au niveau du service ou de l'entretien.
Certaines chambres offrent une vue agréable sur le parc et des lits confortables. Les commentaires sur le petit-déjeuner sont mitigés, avec une bonne variété signalée, mais des plats tièdes et des machines à café peu fiables. Les ascenseurs sont petits et peuvent être lents. Attendez-vous à un point de départ pratique avec un confort simple plutôt qu'un luxe complet.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Un bar/restaurant sur place et un parking payant sous l'hôtel sont disponibles. Plusieurs commentaires mentionnent des ascenseurs très petits qui peuvent être lents.
Avis de voyageur à ce sujet
8
Mark
14 mai 2024
·
A séjourné 2 nuits
The location for Hyde Park is excellent and it is good value with handy parking (that you pay for separately). But it took us ages to check in (nobody on the desk) and we were pretty slow checking out.
The location for Hyde Park is excellent and it is good value with handy parking (that you pay for separately). But it took us ages to check in (nobody on the desk) and we were pretty slow checking out.
8
chris
22 juil. 2025
·
A séjourné 3 nuits
Good location. Misleading external photo of property, actually situated above a vehicle fueling station. Small lift service and lobby area.
Good location. Misleading external photo of property, actually situated above a vehicle fueling station. Small lift service and lobby area.
10
chad
10 juin 2025
·
A séjourné 3 nuits
Loved our stay here! If you're looking for a quiet and safe place to stay out of the hustle and bustle of London with a parking garage look no more. I was leery at first as I was reading no elevator (lift) with 9 floors, but it does have 3. We arrived early, and they allowed us to bring our luggage in and kept it for us until we could check in. It is directly across the street from Kensington Gardens and a hop and skip from Kensington Palace. The bus lines stop right there, your minutes from Queensway, and a 15 min walk to Paddington Station. The hotel is clean, with a clean room, and was quiet at night. All staff were friendly and informative. The restaurant wasn’t too bad either with just as nice staff.
Loved our stay here! If you're looking for a quiet and safe place to stay out of the hustle and bustle of London with a parking garage look no more. I was leery at first as I was reading no elevator (lift) with 9 floors, but it does have 3. We arrived early, and they allowed us to bring our luggage in and kept it for us until we could check in. It is directly across the street from Kensington Gardens and a hop and skip from Kensington Palace. The bus lines stop right there, your minutes from Queensway, and a 15 min walk to Paddington Station. The hotel is clean, with a clean room, and was quiet at night. All staff were friendly and informative. The restaurant wasn’t too bad either with just as nice staff.
8
Robert
9 nov. 2024
·
A séjourné 4 nuits
Pros: excellent location, room size good considering price. Rooms clean and well maintained. On site bar open late, with attentive staff. Front office staff very pleasant, even considering the high volume of check ins and check outs that happen each day. Near a metro station and across from Kensington Garden (we enjoyed the view of the Garden from our room on an upper floor). Suggestions: The Bar/Restaurant bathrooms get a pretty high volume and need to be cleaned more frequently throughout the day. Note: If you have any physical challenges, the elevators get backed up with the many travelers with lots of luggage. We used the stairs most to the time, which was fine, but if you have physical mobility issues and are using this hotel as a base, you may be a bit frustrated.
Pros: excellent location, room size good considering price. Rooms clean and well maintained. On site bar open late, with attentive staff. Front office staff very pleasant, even considering the high volume of check ins and check outs that happen each day. Near a metro station and across from Kensington Garden (we enjoyed the view of the Garden from our room on an upper floor). Suggestions: The Bar/Restaurant bathrooms get a pretty high volume and need to be cleaned more frequently throughout the day. Note: If you have any physical challenges, the elevators get backed up with the many travelers with lots of luggage. We used the stairs most to the time, which was fine, but if you have physical mobility issues and are using this hotel as a base, you may be a bit frustrated.
8
Tom
3 janv. 2023
·
A séjourné 19 359 nuits
A little far out if you’re primarily doing stuff in the primary tourist areas, but if you’re familiar with London and know the tube it’s pretty convenient. Tiny elevators though (like 2x4 feet), and one of them was out so we spent a lot of time waiting for them. I felt bad for what appeared to be an entire marching band checking in with huge instrument cases!
A little far out if you’re primarily doing stuff in the primary tourist areas, but if you’re familiar with London and know the tube it’s pretty convenient. Tiny elevators though (like 2x4 feet), and one of them was out so we spent a lot of time waiting for them. I felt bad for what appeared to be an entire marching band checking in with huge instrument cases!
8
Sheryl
22 août 2024
·
A séjourné 4 nuits
Lifts small.
Lifts small.
8
ANDREW
16 juin 2025
·
A séjourné 1 nuit
Excellent location close to tube Drinks very expensive £28 for 2 x glasses of wine Comfortable and clean - for price paid it was disappointing that breakfast was not included and they wanted £15 per head when round corner plenty of providers at less than £10
Excellent location close to tube Drinks very expensive £28 for 2 x glasses of wine Comfortable and clean - for price paid it was disappointing that breakfast was not included and they wanted £15 per head when round corner plenty of providers at less than £10
10
JOANNE
28 janv. 2024
·
A séjourné 1 nuit
Great hotel . Lovely rooms , good facilities , value for money and parking fully recommend
Great hotel . Lovely rooms , good facilities , value for money and parking fully recommend
6
michael
2 avr. 2025
·
A séjourné 3 nuits
Unfortunately our car was broken into and 2 suitcases stolen whilst parked in the car park underneath the hotel despite the facility being secured between the hours of 10 pm to 6 am. This ruined what was otherwise a pleasant two days walking around London with my wife who was returning from visiting her family in China
Unfortunately our car was broken into and 2 suitcases stolen whilst parked in the car park underneath the hotel despite the facility being secured between the hours of 10 pm to 6 am. This ruined what was otherwise a pleasant two days walking around London with my wife who was returning from visiting her family in China
10
Daniel
15 mai 2025
·
A séjourné 1 nuit
Great hotel in a lovely location. Parking underneath the hotel was easy to book. Would definitely stay again
Great hotel in a lovely location. Parking underneath the hotel was easy to book. Would definitely stay again
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres propres, parfois impeccables, mais plusieurs signalent des moquettes tachées, des meubles poussiéreux, des tasses sales ou un service de ménage absent. Le niveau de qualité général semble inégal.
Avis de voyageur à ce sujet
10
MR G F
14 nov. 2025
·
A séjourné 2 nuits
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
6
Marc
5 févr. 2024
·
A séjourné 2 nuits
Good place for short visits. Decent location near bayswater and queensway station. Only negative thing is that they have carpets and it was very dirty plus the ventilation system made me sneeze constantly because of dust in the air. Seems they need to do a proper cleaning in ventilation system and on the carpet. Other than that it was good.
Good place for short visits. Decent location near bayswater and queensway station. Only negative thing is that they have carpets and it was very dirty plus the ventilation system made me sneeze constantly because of dust in the air. Seems they need to do a proper cleaning in ventilation system and on the carpet. Other than that it was good.
10
Mairi
22 mars 2025
·
A séjourné 2 nuits
Very clean area and rooms
Very clean area and rooms
6
Deborah
14 juil. 2025
·
A séjourné 1 nuit
Check in was wonderful, friendly, engaging staff. Very easy. The location for us was great bordering Hyde Park. When we got up to the room, someone had cut their toe nails and left the remains all over the floor, so clearly the clean routine was not great. It was sorted while we were out. Disappointingly I had emailed the hotel before regarding our stay and they chose to ignore the email.
Check in was wonderful, friendly, engaging staff. Very easy. The location for us was great bordering Hyde Park. When we got up to the room, someone had cut their toe nails and left the remains all over the floor, so clearly the clean routine was not great. It was sorted while we were out. Disappointingly I had emailed the hotel before regarding our stay and they chose to ignore the email.
6
Richard
22 avr. 2023
·
A séjourné 1 nuit
The bedroom was fine, although a lot smaller than the images on hotels.com would indicate. It was clean and the bed was comfortable. Reception was helpful. But the corridor outside of our room smelt terribly of mold - not what you expect at this price of hotel.
The bedroom was fine, although a lot smaller than the images on hotels.com would indicate. It was clean and the bed was comfortable. Reception was helpful. But the corridor outside of our room smelt terribly of mold - not what you expect at this price of hotel.
4
JT
25 juil. 2025
·
A séjourné 2 nuits
Pictures seemingly leave out the hotel is above a Shell station and the garden view includes a lovely view of the gas station. Room wasn’t clean, shower faucet dripped, carpet was stained, drapes were covered in dust and stains. This was a poor choice of a place to stay.
Pictures seemingly leave out the hotel is above a Shell station and the garden view includes a lovely view of the gas station. Room wasn’t clean, shower faucet dripped, carpet was stained, drapes were covered in dust and stains. This was a poor choice of a place to stay.
6
Michael
10 févr. 2025
·
A séjourné 3 nuits
Nice property and shower. Tea cups not washed and tea bags not replaced
Nice property and shower. Tea cups not washed and tea bags not replaced
10
Cindy
16 avr. 2025
·
A séjourné 2 nuits
A lovely hotel within walking distance of Kensington Gardens and Hyde Park. Very clean, comfortable and quiet.
A lovely hotel within walking distance of Kensington Gardens and Hyde Park. Very clean, comfortable and quiet.
8
Tina
7 juil. 2025
·
A séjourné 2 nuits
Location - Great, can’t fault location. Hotel Room - some furniture Outdated made the room appear dark. Bathroom - Shower over Bathroom. Hopping into the bath you must be careful if you have knee instability. No place for hand towels or hooks for towels. Toilet pressure not great. Air conditioning didn’t seem to work properly. Told reception. Room phone not working, light in entry area of room not working Served tea and two cups were dirty, told staff member. Next day at breakfast found another dirty cup, told the Chef this was the 2nd time. Breakfast good selection. This would not be my first choice next time even IF location is great.
Location - Great, can’t fault location. Hotel Room - some furniture Outdated made the room appear dark. Bathroom - Shower over Bathroom. Hopping into the bath you must be careful if you have knee instability. No place for hand towels or hooks for towels. Toilet pressure not great. Air conditioning didn’t seem to work properly. Told reception. Room phone not working, light in entry area of room not working Served tea and two cups were dirty, told staff member. Next day at breakfast found another dirty cup, told the Chef this was the 2nd time. Breakfast good selection. This would not be my first choice next time even IF location is great.
8
Mary
26 sept. 2025
·
A séjourné 3 nuits
Room was very clean although a bit on the small side. Hotel is in an excellent location and conveniently placed for underground. My only criticism is that one of the three lifts was out of order for our entire stay. All members of staff were very polite and helpful.
Room was very clean although a bit on the small side. Hotel is in an excellent location and conveniently placed for underground. My only criticism is that one of the three lifts was out of order for our entire stay. All members of staff were very polite and helpful.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement compactes avec un espace de rangement limité ; certaines semblent datées, mais les lits sont confortables et certaines chambres offrent une vue sur Hyde Park. Des problèmes récurrents incluent un chauffage/climatisation difficile à contrôler et des bruits occasionnels provenant des couloirs ou de l'extérieur.
Avis de voyageur à ce sujet
6
Jane
2 mars 2023
·
A séjourné 1 nuit
Hotel location good, and little Waitrose underneath very useful. Hotel room fine but very small, nowhere to put anything and difficult to get around the bed.
Hotel location good, and little Waitrose underneath very useful. Hotel room fine but very small, nowhere to put anything and difficult to get around the bed.
6
Angela
11 juin 2025
·
A séjourné 1 nuit
Upgraded to a room that smelt of cigarettes… more so the bathroom. Air conditioning set and not adjustable so it was either cold where you wrapped up to then too hot that you chuck the covers off. A sleepless night. The air conditioning was locked out to central control and unchangeable in the room.
Upgraded to a room that smelt of cigarettes… more so the bathroom. Air conditioning set and not adjustable so it was either cold where you wrapped up to then too hot that you chuck the covers off. A sleepless night. The air conditioning was locked out to central control and unchangeable in the room.
10
Rachelle
24 avr. 2025
·
A séjourné 1 nuit
The morning was a bit noisy inside and outside the hotel.
The morning was a bit noisy inside and outside the hotel.
8
Laurie
5 mai 2025
·
A séjourné 4 nuits
The location was good, just a short walk from 2 tube stations and very close to Paddington Station. The AC was not working and it was very hot! The accommodations were basic but it matched the price point. I would stay there again in winter so the lack of AC would not be an issue
The location was good, just a short walk from 2 tube stations and very close to Paddington Station. The AC was not working and it was very hot! The accommodations were basic but it matched the price point. I would stay there again in winter so the lack of AC would not be an issue
10
Kerry
16 sept. 2024
·
A séjourné 3 nuits
The room was more spacious and quiet than we expected, and had a view of the treetops in Kensington Gardens.
The room was more spacious and quiet than we expected, and had a view of the treetops in Kensington Gardens.
8
Rasmus
11 nov. 2025
·
A séjourné 4 nuits
Nice room, large bathroom. Comfy beds. Excellent location. Limited noise from street. Ask for parkview
Nice room, large bathroom. Comfy beds. Excellent location. Limited noise from street. Ask for parkview
8
Andrea
17 févr. 2025
·
A séjourné 2 nuits
We stayed for 2 nights in a deluxe twin. The room was clean, beds comfortable, lovely view out to Hyde park with the royal Albert hall and the London eye in eyesight. The hotel must have heating issues as the room had 2 plug in radiators when we arrived. With these on the room was comfortable, without it was cold. Good location
We stayed for 2 nights in a deluxe twin. The room was clean, beds comfortable, lovely view out to Hyde park with the royal Albert hall and the London eye in eyesight. The hotel must have heating issues as the room had 2 plug in radiators when we arrived. With these on the room was comfortable, without it was cold. Good location
8
Luis
30 juin 2024
·
A séjourné 9 nuits
Great location away from noise and shopping. Rooms are ok, too small, but have no storage (drawers, etc)
Great location away from noise and shopping. Rooms are ok, too small, but have no storage (drawers, etc)
8
Mary
26 sept. 2025
·
A séjourné 3 nuits
Room was very clean although a bit on the small side. Hotel is in an excellent location and conveniently placed for underground. My only criticism is that one of the three lifts was out of order for our entire stay. All members of staff were very polite and helpful.
Room was very clean although a bit on the small side. Hotel is in an excellent location and conveniently placed for underground. My only criticism is that one of the three lifts was out of order for our entire stay. All members of staff were very polite and helpful.
10
Patrick
22 déc. 2024
·
A séjourné 5 nuits
Excellent hotel room with lots of space. Very comfortable beds and good bathroom. Controllable airconditioning was a good bonus. Wonderful view over Hyde park. No noise at night, despite being on a busy street. Wonderful location, close to tube stations and many restaurants and supermarkets. Would stay again and will highly recommend.
Excellent hotel room with lots of space. Very comfortable beds and good bathroom. Controllable airconditioning was a good bonus. Wonderful view over Hyde park. No noise at night, despite being on a busy street. Wonderful location, close to tube stations and many restaurants and supermarkets. Would stay again and will highly recommend.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent décrit comme amical, serviable et accommodant, avec un service de stockage des bagages et la possibilité d'un enregistrement anticipé occasionnel. Les plaintes répétées concernent un service de réception lent ou irrégulier, des erreurs de communication ou de facturation, et, dans certains cas, un surbooking ou des difficultés à honorer les demandes.
Avis de voyageur à ce sujet
8
Mark
14 mai 2024
·
A séjourné 2 nuits
The location for Hyde Park is excellent and it is good value with handy parking (that you pay for separately). But it took us ages to check in (nobody on the desk) and we were pretty slow checking out.
The location for Hyde Park is excellent and it is good value with handy parking (that you pay for separately). But it took us ages to check in (nobody on the desk) and we were pretty slow checking out.
10
MR G F
14 nov. 2025
·
A séjourné 2 nuits
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
10
Scott
17 juil. 2023
·
A séjourné 1 nuit
We had a terrific stay at this hotel. The staff is very friendly, professional and accommodating. We arrived very late and had we're greeted with a smile and a fast check in. The bed was very comfortable and the room was clean. The complimentary water and coffee hit the spot - night and morning. The breakfast here is super!!! The staff managing the breakfast service was fantastic too! Everything about the service we received was commendable. We wish that we were staying more than one night. We will definitely stay here again.
We had a terrific stay at this hotel. The staff is very friendly, professional and accommodating. We arrived very late and had we're greeted with a smile and a fast check in. The bed was very comfortable and the room was clean. The complimentary water and coffee hit the spot - night and morning. The breakfast here is super!!! The staff managing the breakfast service was fantastic too! Everything about the service we received was commendable. We wish that we were staying more than one night. We will definitely stay here again.
10
Anna
17 nov. 2025
·
A séjourné 2 nuits
Clean room, amazing breakfast and friendly staff
Clean room, amazing breakfast and friendly staff
10
Peggy
29 août 2025
·
A séjourné 1 nuit
The staff was excellent kind and very helpful
The staff was excellent kind and very helpful
4
Shelley
3 mai 2024
·
A séjourné 9 nuits
I’ve been staying at this thistle for many years. The location is great and transportation easily accessible. This year I found service to be less then par. Check was slow , however while waiting to get rooms I was sitting in lobby . I was in full site of staff yet had to remind staff after to hours that I was waiting and then found out my room was ready The safe in my room was broke and could not be fixed until Monday I arrived on Saturday. My room was changed and had to repack after traveling all day Wake up calls were non existent. I stayed for 9 days and did not get wake up calls for 5 days and days that I did get they were late I did get to the manager who was kind and offered free breakfast . This was appreciated My main concern is that I travel to London yearly , except during Covid. I will definitely have second thoughts about booking Thistle again
I’ve been staying at this thistle for many years. The location is great and transportation easily accessible. This year I found service to be less then par. Check was slow , however while waiting to get rooms I was sitting in lobby . I was in full site of staff yet had to remind staff after to hours that I was waiting and then found out my room was ready The safe in my room was broke and could not be fixed until Monday I arrived on Saturday. My room was changed and had to repack after traveling all day Wake up calls were non existent. I stayed for 9 days and did not get wake up calls for 5 days and days that I did get they were late I did get to the manager who was kind and offered free breakfast . This was appreciated My main concern is that I travel to London yearly , except during Covid. I will definitely have second thoughts about booking Thistle again
2
Tarek
11 juin 2025
·
A séjourné 1 nuit
So I asked for a late checkout which all was confirmed. Day of checkout I call reception for final arrangements when a rude clueless person (African accent) picks up the phone and tells me that for late checkout I will be charged 20 pounds per hour. I explained to him that this has all been previously agreed and confirmed late checkout at no extra fees especially that I am an elite status member and normally don’t have issues with this. He refused to understand and kept talking over me and being rude as if he owns the place. I asked for his name several times he refused to give his name and insisted he was the DUTY MANAGER. He then hung up on me. I tried calling reception again (by calling number 0) but no one answered. Later I got another call from a different person saying that I need to check out, when I told them their previous colleague confirmed late checkout now but with a fees this person said they cannot even give late checkout with a fees because the hotel is over booked. Now it seems that the staff are not even communicating between each other. I went down to reception to see what the issue is. The man who spoke to me on the phone claiming he was the duty manager was no where to be found. The staff at reception also said they were not sure who he was and were not able to give me more details. So many problems I do not know where to start. Useless hotel. Silly person claiming to be a manager should not be given a phone - he should work in the zoo as a cleaner.
So I asked for a late checkout which all was confirmed. Day of checkout I call reception for final arrangements when a rude clueless person (African accent) picks up the phone and tells me that for late checkout I will be charged 20 pounds per hour. I explained to him that this has all been previously agreed and confirmed late checkout at no extra fees especially that I am an elite status member and normally don’t have issues with this. He refused to understand and kept talking over me and being rude as if he owns the place. I asked for his name several times he refused to give his name and insisted he was the DUTY MANAGER. He then hung up on me. I tried calling reception again (by calling number 0) but no one answered. Later I got another call from a different person saying that I need to check out, when I told them their previous colleague confirmed late checkout now but with a fees this person said they cannot even give late checkout with a fees because the hotel is over booked. Now it seems that the staff are not even communicating between each other. I went down to reception to see what the issue is. The man who spoke to me on the phone claiming he was the duty manager was no where to be found. The staff at reception also said they were not sure who he was and were not able to give me more details. So many problems I do not know where to start. Useless hotel. Silly person claiming to be a manager should not be given a phone - he should work in the zoo as a cleaner.
10
Laney
16 août 2024
·
A séjourné 1 nuit
We had an excellent stay at Thistle hotel. Our room was ready early and Rahul was kind enough to let us check in early. The room was spacious and clean. We really appreciated the air conditioning as many of the places we stayed before did not have it. We had dinner in the bar and the service was very good. Thank you for a wonderful stay.
We had an excellent stay at Thistle hotel. Our room was ready early and Rahul was kind enough to let us check in early. The room was spacious and clean. We really appreciated the air conditioning as many of the places we stayed before did not have it. We had dinner in the bar and the service was very good. Thank you for a wonderful stay.
8
penni
25 juil. 2023
·
A séjourné 2 nuits
Great location, clean, comfortable beds, great pressure in shower. The most unfriendly staff at a reception desk I have ever experienced.
Great location, clean, comfortable beds, great pressure in shower. The most unfriendly staff at a reception desk I have ever experienced.
6
Kisita
22 mai 2025
·
A séjourné 3 nuits
This hotel gave my pre paid room away to another guest when I checked in late, despite me letting them know about my late check in and they did this without making any attempt to contact me. They explained that the hotel was 'overbooked'. But I had already purchased my room and fully paid it. Avoid this hotel. The same thing happened to another guest and we were both left waiting in reception.
This hotel gave my pre paid room away to another guest when I checked in late, despite me letting them know about my late check in and they did this without making any attempt to contact me. They explained that the hotel was 'overbooked'. But I had already purchased my room and fully paid it. Avoid this hotel. The same thing happened to another guest and we were both left waiting in reception.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation exceptionnelle en face de Kensington Gardens/Hyde Park, avec un accès rapide à Queensway, Bayswater et Paddington, ainsi qu'aux bus et aux arrêts de circuits touristiques. Le quartier est calme, agréable à parcourir à pied et proche des restaurants et des boutiques.
Avis de voyageur à ce sujet
8
Delta
1 avr. 2025
·
A séjourné 4 nuits
The Thistle Hyde Park Kensington Gardens hotel in London is in a great location. The room was very nice with a great view of Hyde Park. The breakfast was great. The staff was very well dresses and courteous but they could use some additional training to better meet guests' needs. I needed information about taxis in the area, the staff responded quickly but said they were referring me to others. I never received any additional response from the hotel so I had to reach out and find the information myself. This caused me some anxiety and when I got to the hotel, there was an Uber machine in the lobby! That would have been nice to know. Second, we asked for a wake-up call and it came 47 minutes late - not helpful. Third, we said we would be leaving early the next morning and staff assured me we could gets some breakfast items to go since we had paid for breakfast. There was nothing for us when we left early the next day to go on a tour. The positives did outweigh the negatives so we might stay there again.
The Thistle Hyde Park Kensington Gardens hotel in London is in a great location. The room was very nice with a great view of Hyde Park. The breakfast was great. The staff was very well dresses and courteous but they could use some additional training to better meet guests' needs. I needed information about taxis in the area, the staff responded quickly but said they were referring me to others. I never received any additional response from the hotel so I had to reach out and find the information myself. This caused me some anxiety and when I got to the hotel, there was an Uber machine in the lobby! That would have been nice to know. Second, we asked for a wake-up call and it came 47 minutes late - not helpful. Third, we said we would be leaving early the next morning and staff assured me we could gets some breakfast items to go since we had paid for breakfast. There was nothing for us when we left early the next day to go on a tour. The positives did outweigh the negatives so we might stay there again.
8
Søren Birk
11 nov. 2025
·
A séjourné 6 nuits
Location is very good, it is very close the tube (queensway and Bayswater) and Paddington station is 10 min walk. A quiet stay. I like that its right next to Kensington park.
Location is very good, it is very close the tube (queensway and Bayswater) and Paddington station is 10 min walk. A quiet stay. I like that its right next to Kensington park.
8
Rasmus
11 nov. 2025
·
A séjourné 4 nuits
Nice room, large bathroom. Comfy beds. Excellent location. Limited noise from street. Ask for parkview
Nice room, large bathroom. Comfy beds. Excellent location. Limited noise from street. Ask for parkview
10
Donna Mae
24 mai 2025
·
A séjourné 4 nuits
Great location easy to transit.
Great location easy to transit.
8
Hamish
11 févr. 2024
·
A séjourné 2 nuits
Great location for a weekend in London - close to tube station and attractions. Didn’t spend much time in the actual hotel, but it was clean and comfortable with friendly staff when we were there
Great location for a weekend in London - close to tube station and attractions. Didn’t spend much time in the actual hotel, but it was clean and comfortable with friendly staff when we were there
10
Sonny
19 janv. 2025
·
A séjourné 4 nuits
Excellent location and easy access to public transit and restaurants.
Excellent location and easy access to public transit and restaurants.
8
Jennifer
19 mai 2024
·
A séjourné 3 nuits
This was my third - and certainly not last - stay at the Thistle London Hyde Park Kensington Gardens Hotel. The staff is extremely polite and helpful. Its location is very close to the Queensway tube station and within approx. 15 minute walk away from Paddington train station. Entrance to beautiful Kensington Gardens park exactly opposite to the hotel.
This was my third - and certainly not last - stay at the Thistle London Hyde Park Kensington Gardens Hotel. The staff is extremely polite and helpful. Its location is very close to the Queensway tube station and within approx. 15 minute walk away from Paddington train station. Entrance to beautiful Kensington Gardens park exactly opposite to the hotel.
10
Kay
14 mai 2025
·
A séjourné 3 nuits
Great location, easy access to buses, underground stations and of course Kensington gardens across the road. Every staff member we encountered were always polite and very helpful. Breakfast buffet very generous. 10 minute walk to a shopping area for Tesco express, many restsurants would stay again
Great location, easy access to buses, underground stations and of course Kensington gardens across the road. Every staff member we encountered were always polite and very helpful. Breakfast buffet very generous. 10 minute walk to a shopping area for Tesco express, many restsurants would stay again
8
Tammy
27 sept. 2025
·
A séjourné 1 nuit
Great location
Great location
8
MR R PUGH
7 oct. 2025
·
A séjourné 3 nuits
Good location for West Central London with great access to Hyde Park and very convenient underground station.
Good location for West Central London with great access to Hyde Park and very convenient underground station.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent salué pour sa variété et son rapport qualité-prix, mais beaucoup soulignent des plats tièdes, des files d'attente et des machines à café peu fiables ; les prix du dîner et du bar peuvent sembler élevés. La qualité et le service global sont irréguliers.
Avis de voyageur à ce sujet
10
MR G F
14 nov. 2025
·
A séjourné 2 nuits
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
Staff helpful and friendly rooms were comfortable with everything you needed. The hotel was spotless. Sadly breakfast was not so good, tea/coffee machine temperamental and latte was Luke warm, bacon was really saly and hard but staff was great in there!
10
Jeffrey
18 mai 2024
·
A séjourné 8 nuits
Really enjoyed the full English style breakfast. Staff was helpful
Really enjoyed the full English style breakfast. Staff was helpful
6
Julian
26 sept. 2025
·
A séjourné 3 nuits
Hotel clean and quite well situated, rooms clean but quite small for the price and only one chair to sit on, mini fridge a good idea, option to not have your room cleaned / towels changed daily a good idea especially with a £7 bar voucher but didnt realise it meant that they would not replenish the tea / coffee provisions. Bar area clean but service quite slow aspecially as it comes with a service charge. Only 2 very small lifts not adequate for a hotel that size. Breakfast was the main issue for us, buffet style which is fine platescwarm but food also only luke warm so gone cold by the time you had taken it to the table and only 2 very slow coffee machines serving half pot portions at a time, many people needing to do two requests at a time leading to queues and a long wait for coffees. Toaster doesnt toast the bread in one cycle and there is a sign asking people not to use it twice. Limited continental choices too. Was booked as a surprise trip for my wifes 50th birthday and didnt want to go premier inn / travelodge route as it was a treat however both of us felt we would have had a better experience in a premier inn for a more reasonable price
Hotel clean and quite well situated, rooms clean but quite small for the price and only one chair to sit on, mini fridge a good idea, option to not have your room cleaned / towels changed daily a good idea especially with a £7 bar voucher but didnt realise it meant that they would not replenish the tea / coffee provisions. Bar area clean but service quite slow aspecially as it comes with a service charge. Only 2 very small lifts not adequate for a hotel that size. Breakfast was the main issue for us, buffet style which is fine platescwarm but food also only luke warm so gone cold by the time you had taken it to the table and only 2 very slow coffee machines serving half pot portions at a time, many people needing to do two requests at a time leading to queues and a long wait for coffees. Toaster doesnt toast the bread in one cycle and there is a sign asking people not to use it twice. Limited continental choices too. Was booked as a surprise trip for my wifes 50th birthday and didnt want to go premier inn / travelodge route as it was a treat however both of us felt we would have had a better experience in a premier inn for a more reasonable price
8
Pathma
9 août 2025
·
A séjourné 6 nuits
Amenities were great, friendly staff, excellent breakfast, room was small, however, everything we wanted was there. the bed was comfortable.
Amenities were great, friendly staff, excellent breakfast, room was small, however, everything we wanted was there. the bed was comfortable.
8
Ann
16 juin 2025
·
A séjourné 3 nuits
Spacious room with a green leafy outlook. Convenient to Paddington Station. Good breakfast.
Spacious room with a green leafy outlook. Convenient to Paddington Station. Good breakfast.
10
Kay
14 mai 2025
·
A séjourné 3 nuits
Great location, easy access to buses, underground stations and of course Kensington gardens across the road. Every staff member we encountered were always polite and very helpful. Breakfast buffet very generous. 10 minute walk to a shopping area for Tesco express, many restsurants would stay again
Great location, easy access to buses, underground stations and of course Kensington gardens across the road. Every staff member we encountered were always polite and very helpful. Breakfast buffet very generous. 10 minute walk to a shopping area for Tesco express, many restsurants would stay again
8
Alistair
18 mai 2024
·
A séjourné 2 nuits
Buffet breakfast poor quality. Very large portions (too large) in evening restaurant and very cold - staff very helpful to turn off aircon and great on reception re: keeping bags, getting a black cab, maps, etc
Buffet breakfast poor quality. Very large portions (too large) in evening restaurant and very cold - staff very helpful to turn off aircon and great on reception re: keeping bags, getting a black cab, maps, etc
10
Knutacious
28 févr. 2025
·
A séjourné 4 nuits
The service and location were outstanding at thisle. It is directly across the street from Hyde Park and just a few blocks away from the underground and a variety of restaurants. The only aspect of this place which could use some improvement is some refinement of the breakfast service. The coffee / espresso maker was broken and the breakfast fell short compared to other offerings in the neighbourhood.
The service and location were outstanding at thisle. It is directly across the street from Hyde Park and just a few blocks away from the underground and a variety of restaurants. The only aspect of this place which could use some improvement is some refinement of the breakfast service. The coffee / espresso maker was broken and the breakfast fell short compared to other offerings in the neighbourhood.
8
Ryan
16 avr. 2025
·
A séjourné 2 nuits
A nice place to stay due to proximity. Rooms were nice and clean. Plenty of room with comfortable bed. Would love to see better breakfast options and coffee was subpar. Coffee machines were old and malfunctioning and just put out rubbish.
A nice place to stay due to proximity. Rooms were nice and clean. Plenty of room with comfortable bed. Would love to see better breakfast options and coffee was subpar. Coffee machines were old and malfunctioning and just put out rubbish.
10
Joshua
27 juin 2025
·
A séjourné 4 nuits
Great stay. Property and staff were excellent. The breakfast was well worth the extra cost. Centrally located and next to the park which was very nice. Only issue was the AC didn’t work the first night but they gave us a new room the 2nd night
Great stay. Property and staff were excellent. The breakfast was well worth the extra cost. Centrally located and next to the park which was very nice. Only issue was the AC didn’t work the first night but they gave us a new room the 2nd night
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
JEAN PAUL
15 juil. 2026
·
A séjourné 1 nuit
Personnel au top. Petit déjeuner correct. État de la chambre moyen.
Personnel au top. Petit déjeuner correct. État de la chambre moyen.
4
Alexia
13 avr. 2026
·
A séjourné 2 nuits
Draps sales (poils et cheveux) à notre arrivée. Très bien d'avoir le parking sur place. Très bonne localisation. Chambre pas du tout insonorisée. Clients qui jouaient au golf dans le couloir le premier soir et deuxième nuit catastrophique avec 6/7 dans une seule chambre. Les murs sont très fins et on entendait tout. Je ne comprends pas l'intérêt de la CCTV si rien n'est surveillé. Très décevant.
Draps sales (poils et cheveux) à notre arrivée. Très bien d'avoir le parking sur place. Très bonne localisation. Chambre pas du tout insonorisée. Clients qui jouaient au golf dans le couloir le premier soir et deuxième nuit catastrophique avec 6/7 dans une seule chambre. Les murs sont très fins et on entendait tout. Je ne comprends pas l'intérêt de la CCTV si rien n'est surveillé. Très décevant.
10
Hanane
5 mars 2026
·
A séjourné 3 nuits
Nous avons passé un excellent séjour dans cet hôtel, idéalement situé dans un quartier très calme tout en restant proche du centre-ville. La station de métro à deux pas est un vrai plus pour se déplacer facilement. La propreté est irréprochable et le petit-déjeuner, simple mais efficace, répond parfaitement aux attentes. La seule mauvaise expérience de ce voyage concerne ma réservation via Hotels.com. J’avais réservé un autre hôtel par erreur et je l’ai annulé dans les cinq minutes après m’être rendu compte qu’il était trop excentré. Malgré cette annulation quasi immédiate, le montant a été débité et j’ai finalement dû faire intervenir ma banque pour obtenir le remboursement. Cette situation a été particulièrement difficile à vivre et je suis très déçu des méthodes de cette plateforme. Par conséquent, je ne passerai plus par ce site pour mes futures réservations.
Nous avons passé un excellent séjour dans cet hôtel, idéalement situé dans un quartier très calme tout en restant proche du centre-ville. La station de métro à deux pas est un vrai plus pour se déplacer facilement. La propreté est irréprochable et le petit-déjeuner, simple mais efficace, répond parfaitement aux attentes. La seule mauvaise expérience de ce voyage concerne ma réservation via Hotels.com. J’avais réservé un autre hôtel par erreur et je l’ai annulé dans les cinq minutes après m’être rendu compte qu’il était trop excentré. Malgré cette annulation quasi immédiate, le montant a été débité et j’ai finalement dû faire intervenir ma banque pour obtenir le remboursement. Cette situation a été particulièrement difficile à vivre et je suis très déçu des méthodes de cette plateforme. Par conséquent, je ne passerai plus par ce site pour mes futures réservations.
10
Lise-Marie
26 févr. 2026
·
A séjourné 4 nuits
Personnel sympathique, petit déjeuner bon et chambre familiale grande et propre Nous avions 1 grand lit + 2 lits simples. Ke recommande !
Personnel sympathique, petit déjeuner bon et chambre familiale grande et propre Nous avions 1 grand lit + 2 lits simples. Ke recommande !
6
Mathieu
3 févr. 2026
·
A séjourné 4 nuits
Chambre sans chauffage, travaux à côté de notre chambre, propreté qui laisse à désirer… il y avait des poils dans la salle de bain à notre arrivée
Chambre sans chauffage, travaux à côté de notre chambre, propreté qui laisse à désirer… il y avait des poils dans la salle de bain à notre arrivée
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-04: 247.89847569274903USD
- 2026-09-05: 292.2046070785522USD
- 2026-09-06: 191.4495863265991USD
- 2026-09-07: 113.5402405090332USD
- 2026-09-08: 315.5087427368164USD
- 2026-09-09: 348.45USD
- 2026-09-10: 289.2135USD
- 2026-09-11: 206.77452394866944USD
- 2026-09-12: 232.4524185180664USD
- 2026-09-13: 171.63638414764404USD
- 2026-09-14: 212.18040115356445USD
- 2026-09-15: 310.83754051208496USD
- 2026-09-16: 337.86687336730955USD
- 2026-09-17: 255.42736562347412USD
- 2026-09-18: 285.88118811798097USD
- 2026-09-19: 266.23910231018067USD
- 2026-09-20: 170.28491041564942USD
- 2026-09-21: 217.58627835845948USD
- 2026-09-22: 281.1052424697876USD
- 2026-09-23: 302.7287335662842USD
- 2026-09-24: 260.83322510528563USD
- 2026-09-25: 247.18347333526611USD
- 2026-09-26: 248.67003240966795USD
- 2026-09-27: 163.52757720184326USD
- 2026-09-28: 225.69508530426026USD
- 2026-09-29: 283.8081899337769USD
- 2026-09-30: 283.8081899337769USD
- 2026-10-01: 205.42306793975828USD
- 2026-10-02: 194.61133125305176USD
- 2026-10-03: 220.28920809936523USD
- 2026-10-04: 166.23050694274903USD
- 2026-10-05: 202.72013819885254USD
- 2026-10-06: 276.5494529647827USD
- 2026-10-07: 275.6993829879761USD
- 2026-10-08: 243.26415520477295USD
- 2026-10-09: 233.80387452697752USD
- 2026-10-10: 239.20975173187256USD
- 2026-10-11: 166.23050694274903USD
- 2026-10-12: 209.4774714126587USD
- 2026-10-13: 259.48176909637453USD
- 2026-10-14: 267.5905760421753USD
- 2026-10-15: 205.42306793975828USD
- 2026-10-16: 190.55692778015137USD
- 2026-10-17: 213.5318748855591USD
- 2026-10-18: 166.23050694274903USD
- 2026-10-19: 195.9627872619629USD
- 2026-10-20: 251.37296215057373USD
- 2026-10-21: 251.37296215057373USD
- 2026-10-22: 172.98784015655517USD
- 2026-10-23: 187.8539803161621USD
- 2026-10-24: 209.4774714126587USD
- 2026-10-25: 175.69078762054443USD
- 2026-10-26: 182.4481208343506USD
- 2026-10-27: 204.07159420776367USD
- 2026-10-28: 214.88333089447022USD
- 2026-10-29: 206.77452394866944USD
- 2026-10-30: 216.23480462646484USD
- 2026-10-31: 673.7199790954589USD
- 2026-11-01: 166.23050694274903USD
- 2026-11-02: 227.0465413131714USD
- 2026-11-03: 278.8537728347778USD
- 2026-11-04: 265.85022241210936USD
À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 23 h 30. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Parking avec hauteur limite.
- Le petit déjeuner anglais coûte environ 22 GBP par personne
- Frais pour le parking couvert en libre-service : 35.00 GBP par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Ménage
Services
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Petit-déjeuner en chambre
Chambre familiale
Parking
Parking
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit