Hotel Astoria
236 USD
/natt
Gj.snitt. for november
Priser for Hotel Astoria
Velg datoer for å se priser og tilgjengelighet
236 USD
/natt
Gj.snitt. for november
Månedlige gjennomsnittspriser
På Hotel Astoria er prisen per natt i gjennomsnitt 222 USD i den billigste måneden (januar) og 461 USD i den dyreste måneden (september), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 222 USD |
| februar | 222 USD |
| mars | 228 USD |
| april | 281 USD |
| mai | 379 USD |
| juni | 433 USD |
| juli | 408 USD |
| august | 400 USD |
| september | 461 USD |
| oktober | 333 USD |
| november | 236 USD |
| desember | 245 USD |
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nov · 236 USD
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Dyreste: september (ca. 461 USD)
Billigste: januar (ca. 222 USD)
Om denne eiendommen
Luxury hotel in Lucerne with a health club, multiple dining options, and a vibrant nightlife scene.
Beliggenhet
Lucerne is home to Astoria Lucerne. Chapel Bridge and Mill Bridge are local landmarks, and the area's natural beauty can be seen at Entlebuch Biosphere and The Swiss Path. Natur-Museum and Spiegellabyrinth are also worth visiting.
Parkering
Restaurant
Rom for ikke-røykere
Rengjøring
Bankettfasiliteter
Bankboks
Romalternativer
1
Single Room
Romdetaljer
1 Enkeltseng
161 ft²
Utsikt mot gårdsplassKlimaanleggOppvarmingsafe-boks
2
Standard Triple Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
269 ft²
Utsikt mot gårdsplassKlimaanleggOppvarmingsafe-boks
2
Deluxe Double Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
280 ft²
KlimaanleggOppvarmingsafe-boks
2
Superior Triple Room
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
301 ft²
KlimaanleggOppvarmingsafe-boks
2
Deluxe Corner Twin Room Herzog & De Meuron
Romdetaljer
2 Enkeltsenger
Sover 2
301 ft²
KlimaanleggOppvarmingsafe-boks
2
Standard King Room
Romdetaljer
1 Stor Dobbeltseng
Sover 2
248 ft²
Utsikt mot gårdsplassKlimaanleggOppvarmingsafe-boks
3
Deluxe Twin Room Herzog & De Meuron
Romdetaljer
2 Enkeltsenger
Sover 2
301 ft²
KlimaanleggOppvarmingsafe-boks
2
Standard Double Room
Romdetaljer
2 Enkeltsenger
Sover 2
248 ft²
Utsikt mot gårdsplassKlimaanleggOppvarmingsafe-boks
2
Superior Twin Room
Romdetaljer
2 Enkeltsenger
Sover 2
269 ft²
KlimaanleggOppvarmingsafe-boks
Gjesteomtaler av Hotel Astoria
8
God
basert på 938 verifiserte omtaler
Hvem bor her?
Business
28%
Par
37%
Familie
16%
Grupper
13%
Alene
3%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Hotel Astoria får jevnlig ros for sin sentrale beliggenhet, med gangavstand til togstasjonen og gamlebyen, generelt rene rom og ofte vennlig og hjelpsomt personale. Mange gjester setter pris på den livlige takbaren og restaurantene på stedet.
Les merVar dette til hjelp?
Hva gjestene synes
Hotel Astoria får jevnlig ros for sin sentrale beliggenhet, med gangavstand til togstasjonen og gamlebyen, generelt rene rom og ofte vennlig og hjelpsomt personale. Mange gjester setter pris på den livlige takbaren og restaurantene på stedet.
Likevel er det tilbakevendende klager på støy sent på kvelden (spesielt fra takklubben), tynne vegger, små eller enkle rom og bad, harde senger og sporadiske problemer med temperaturreguleringen. Tilbakemeldinger på frokosten varierer fra utmerket til begrenset eller dårlig, og selv om spisestedene er populære, synes noen at de er overpriset. Treningsrommet beskrives gjentatte ganger som utilstrekkelig, og parkeringen er begrenset, trang eller dyr. Forvent et praktisk utgangspunkt med et livlig natteliv i nærheten, men lettsovere bør planlegge deretter.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Takbaren og restaurantene på stedet er høydepunkter for mange, men klubben kan være veldig støyende sent på kvelden. Flere anmeldelser nevner et skuffende treningsrom og små heiser, og parkeringen er begrenset, trang eller dyr.
Relaterte gjesteomtaler
8
mohd
25. sep. 2025
·
Overnattet 3 netter
Clean room and the staff , parking very expensive
Clean room and the staff , parking very expensive
8
Phil
15. sep. 2024
·
Overnattet 4 netter
Close to all the visitor attractions. Helpful staff members.Parking limited to about 10 cars and its expensive at £50 per might.
Close to all the visitor attractions. Helpful staff members.Parking limited to about 10 cars and its expensive at £50 per might.
6
wilf
29. aug. 2025
·
Overnattet 2 netter
Its a nice hotel in a convenient location but its amenities are poor (fitness room is not usable), the breakfast is average, the rooms dated, and the staff, while professional, were a little too serious/dry. For the money I'd say its a pass next time
Its a nice hotel in a convenient location but its amenities are poor (fitness room is not usable), the breakfast is average, the rooms dated, and the staff, while professional, were a little too serious/dry. For the money I'd say its a pass next time
10
Lana
16. nov. 2025
·
Overnattet 4 netter
Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨
Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨
10
Anna
18. juni 2025
·
Overnattet 2 netter
5 min away from the old town; clean and a relatively spacious room, great view from the roof top bar. The shower might be difficult to get in or get out of. Small elevators, but I think that is typical in Swiss hotels. Overall, we enjoyed our stay at this hotel.
5 min away from the old town; clean and a relatively spacious room, great view from the roof top bar. The shower might be difficult to get in or get out of. Small elevators, but I think that is typical in Swiss hotels. Overall, we enjoyed our stay at this hotel.
6
John Pierre
20. feb. 2025
·
Overnattet 6 netter
Starter med det positive. Personalet og rengøringen var helt i top. VI kom søndag formiddag og receptionisten, som fortalte os at hun var ny, var meget imødekommende og serviceminded. Stor ros til hende. Resten af personalet var også meget servicemindet, stor ros til dem alle. Morgenmad var rigtig god. Maden smagte utrolig godt og kunne få bacon og æg, som var helt i top. Har prøvet morgen mad mange gange, grundet rejser med arbejde, så har lidt erfaring her. Værelset var ikke så stort. Vi valge et "normalt" værelse, så tænker dette måske er standard. Sengen var ikke så god, kan dog være at vi er vant til en rigtig god kvalitetsseng hjemmefra. Vinduerne ud til gaden var ikke så gode. Vi kunne høre støj fra gaden og der kom kold luft ind gennem vinduerne. Heldigvis er Lucerne ikke så støjende om aftenen, så vi kunne sove, trods trafikken. Hotellet har Penthouse hvor der bliver festet. Desværre kan det høres tydligt. Vi havde værelse på 2. etage og kunne sidste aften, fredag, ikke sove. Så vi var trætte da vi tjekkede ud og skulle rejse hjem igen.Umuligt at sove på toget, så kunne have været rart med nattesøvn. Nogle aftener var der meget uro på gangene fra andre gæster og dette kunne tydligt høres. Meget skuffet over deres "Gym". Var en af grundende til at hotellet blev valgt. To små rum med lidt maskiner i, så dette blev ikke brugt. Alt i alt en ok oplevelse. Havde nok forventet mere til prisen. Det der trækker op i andmeldelsen er personalets Service og Rengøring.
Starter med det positive. Personalet og rengøringen var helt i top. VI kom søndag formiddag og receptionisten, som fortalte os at hun var ny, var meget imødekommende og serviceminded. Stor ros til hende. Resten af personalet var også meget servicemindet, stor ros til dem alle. Morgenmad var rigtig god. Maden smagte utrolig godt og kunne få bacon og æg, som var helt i top. Har prøvet morgen mad mange gange, grundet rejser med arbejde, så har lidt erfaring her. Værelset var ikke så stort. Vi valge et "normalt" værelse, så tænker dette måske er standard. Sengen var ikke så god, kan dog være at vi er vant til en rigtig god kvalitetsseng hjemmefra. Vinduerne ud til gaden var ikke så gode. Vi kunne høre støj fra gaden og der kom kold luft ind gennem vinduerne. Heldigvis er Lucerne ikke så støjende om aftenen, så vi kunne sove, trods trafikken. Hotellet har Penthouse hvor der bliver festet. Desværre kan det høres tydligt. Vi havde værelse på 2. etage og kunne sidste aften, fredag, ikke sove. Så vi var trætte da vi tjekkede ud og skulle rejse hjem igen.Umuligt at sove på toget, så kunne have været rart med nattesøvn. Nogle aftener var der meget uro på gangene fra andre gæster og dette kunne tydligt høres. Meget skuffet over deres "Gym". Var en af grundende til at hotellet blev valgt. To små rum med lidt maskiner i, så dette blev ikke brugt. Alt i alt en ok oplevelse. Havde nok forventet mere til prisen. Det der trækker op i andmeldelsen er personalets Service og Rengøring.
8
Tatsiana
8. juli 2025
·
Overnattet 2 netter
Great location, walkable from train station, and to dream coffee places and dining. Big rooms. Rooftop bar is great!
Great location, walkable from train station, and to dream coffee places and dining. Big rooms. Rooftop bar is great!
10
winston
27. mai 2024
·
Overnattet 2 netter
AC was important for me and theirs worked, great breakfast buffet that had scrambled eggs, bacon, sausage links, potato pancakes. Also had smoked salmon which was delicious and included fruit (pineapple, watermelon, grapes, cut into small pieces.. as well as banana, apple and plum). Had great Italian restaurant (called cucina, had fantastic moscato, veal with rissotto was great as well... i heard prosciutto pizza and lamb chops were a hit as well..... they had a rooftop bar/lounge ALSO!
AC was important for me and theirs worked, great breakfast buffet that had scrambled eggs, bacon, sausage links, potato pancakes. Also had smoked salmon which was delicious and included fruit (pineapple, watermelon, grapes, cut into small pieces.. as well as banana, apple and plum). Had great Italian restaurant (called cucina, had fantastic moscato, veal with rissotto was great as well... i heard prosciutto pizza and lamb chops were a hit as well..... they had a rooftop bar/lounge ALSO!
2
Fahad
7. aug. 2025
·
Overnattet 3 netter
I would never stay here ever again. There is a rooftop bar on the seventh floor of the property, which is actually a full blown night club. They had me on the 6th floor and i could hear everything going on in the club until 4 am on Friday and Saturday night. I got 0 sleep and it completely ruined what plans I had for Saturday and Sunday morning, because of going out early i had to now catch up on sleep. I spoke to the front desk about it and the response was "I'm sorry, they are allowed to do it". Clearly whoever owns the property does not care, because people have been complaining about this issue for a long time. Avoid this hotel like the plague for weekend trips. The parking garage is also tight and can be difficult to maneuver. And the bathroom has a 3-in-one (hair, face, body) wash. Not sure how this hotel has 4 stars. I've stayed at 3 stars that were far more comfortable and at least i could get a good, quiet night of sleep.
I would never stay here ever again. There is a rooftop bar on the seventh floor of the property, which is actually a full blown night club. They had me on the 6th floor and i could hear everything going on in the club until 4 am on Friday and Saturday night. I got 0 sleep and it completely ruined what plans I had for Saturday and Sunday morning, because of going out early i had to now catch up on sleep. I spoke to the front desk about it and the response was "I'm sorry, they are allowed to do it". Clearly whoever owns the property does not care, because people have been complaining about this issue for a long time. Avoid this hotel like the plague for weekend trips. The parking garage is also tight and can be difficult to maneuver. And the bathroom has a 3-in-one (hair, face, body) wash. Not sure how this hotel has 4 stars. I've stayed at 3 stars that were far more comfortable and at least i could get a good, quiet night of sleep.
8
Eleni
22. apr. 2025
·
Overnattet 2 netter
Great rooftop, amazing food & drinks!! Very walkable to old town and the translation. Great value!!
Great rooftop, amazing food & drinks!! Very walkable to old town and the translation. Great value!!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester rapporterer rene rom og godt vedlikeholdte områder, men flere bemerker problemer som flekkete sengetøy, skitne tallerkener eller kjøleskap, og i noen tilfeller mugg på badet.
Relaterte gjesteomtaler
2
Raymond
2. aug. 2024
·
Overnattet 2 netter
Hotel breakfast food is terrible. No fresh at all. One of orange we are is rotten and hotel manager won,t accept complain and said it is customer responsibility. Food is limited & space is so small. Hotel room isn,t clean and bath towels are dirty. Hotel counter service is rude.
Hotel breakfast food is terrible. No fresh at all. One of orange we are is rotten and hotel manager won,t accept complain and said it is customer responsibility. Food is limited & space is so small. Hotel room isn,t clean and bath towels are dirty. Hotel counter service is rude.
10
John
26. sep. 2025
·
Overnattet 2 netter
Verry clean, great breakfast choices great location
Verry clean, great breakfast choices great location
8
Michelle
20. feb. 2026
·
Overnattet 3 netter
Clean room, great location close to train station.
Clean room, great location close to train station.
8
Amber-Rae
5. juli 2025
·
Overnattet 3 netter
The hotel itself was fine; there were a couple of things in the room that weren’t great (a stained rug surrounding the bed, and a stained bedsheet). The shower was excellent, as was the breakfast and the staff. The location was also great - it allowed us to walk around the city as much as we wanted and was very convenient for the train station / dock as well. For the price I was expecting something a bit nicer, but it was fine.
The hotel itself was fine; there were a couple of things in the room that weren’t great (a stained rug surrounding the bed, and a stained bedsheet). The shower was excellent, as was the breakfast and the staff. The location was also great - it allowed us to walk around the city as much as we wanted and was very convenient for the train station / dock as well. For the price I was expecting something a bit nicer, but it was fine.
10
Aura L
24. des. 2025
·
Overnattet 2 netter
Limpieza
Limpieza
8
frank
5. okt. 2025
·
Overnattet 3 netter
Nice clean property close to everything. Would definitely stay there again.
Nice clean property close to everything. Would definitely stay there again.
2
Michal
26. jan. 2026
·
Overnattet 13 netter
ventilation not working, humid rooms, black mold in the bathroom
ventilation not working, humid rooms, black mold in the bathroom
10
Barry
9. juli 2025
·
Overnattet 4 netter
An excellent location with friendly staff and a very clean and welcoming atmosphere. Thank you
An excellent location with friendly staff and a very clean and welcoming atmosphere. Thank you
6
MANPREET
24. okt. 2025
·
Overnattet 3 netter
Stayed here for 2 nights! There was old food in the fridge, cups were dirty and bed sheets were dirty. Staff was extremely nice and replaced items but
Stayed here for 2 nights! There was old food in the fridge, cups were dirty and bed sheets were dirty. Staff was extremely nice and replaced items but
10
Vandna
8. sep. 2025
·
Overnattet 1 natt
Very clean and comfortable place to stay! Staff very helpful and professional! The breakfast was excellent! Very convenient location to see the town!
Very clean and comfortable place to stay! Staff very helpful and professional! The breakfast was excellent! Very convenient location to see the town!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Romstørrelse og -stil varierer mye: noen er romslige og moderne, mens mange synes rommene og badene er små, med trange dusjer eller begrenset privatliv. Støy fra takklubben, gaten og stoling, samt harde senger og sporadiske problemer med klimaanlegg eller temperatur, påvirker søvnen.
Relaterte gjesteomtaler
6
Brian
17. juni 2024
·
Overnattet 5 netter
Maybe my expectations were off, but for the very expensive price I paid, the room was small, the amenities were minimal (all-in-one hand-soap, conditioner, shampoo, body wash??), and the noise level on the weekend from the street was loud. (big football matches probably contributed) We also struggled to get our A/C to cool the room at all. Another pet-peeve of mine is only having power/outlet on one of the nightstands next to the bed. Breakfast was good, but having the exact same options all week was a bit of a let down. However, the staff was great, the location was very convenient, and hey, it's Switzerland.
Maybe my expectations were off, but for the very expensive price I paid, the room was small, the amenities were minimal (all-in-one hand-soap, conditioner, shampoo, body wash??), and the noise level on the weekend from the street was loud. (big football matches probably contributed) We also struggled to get our A/C to cool the room at all. Another pet-peeve of mine is only having power/outlet on one of the nightstands next to the bed. Breakfast was good, but having the exact same options all week was a bit of a let down. However, the staff was great, the location was very convenient, and hey, it's Switzerland.
10
Abraham
12. juli 2025
·
Overnattet 2 netter
Upscale looking hotel with a/c. Showers are very small like cruise ship
Upscale looking hotel with a/c. Showers are very small like cruise ship
6
Ricardo
7. nov. 2025
·
Overnattet 1 natt
Restroom was too small. No door for privacy either.
Restroom was too small. No door for privacy either.
6
Reza
14. sep. 2025
·
Overnattet 3 netter
We recently stayed at the Astoria Lucerne for three nights and found it to be a very busy hotel. While the location is excellent—clean and conveniently close to the station—there were some drawbacks that affected our comfort. Our room faced a bar that was particularly noisy on weekends, making it hard for us to sleep until the early morning. The walls are also quite thin, so we could hear movement from the room above us. On the positive side, the hotel was clean and the breakfast was decent, though nothing exceptional. Overall, the hotel is convenient if you need to be near the station and don’t mind a lively atmosphere, but light sleepers might want to consider other options.
We recently stayed at the Astoria Lucerne for three nights and found it to be a very busy hotel. While the location is excellent—clean and conveniently close to the station—there were some drawbacks that affected our comfort. Our room faced a bar that was particularly noisy on weekends, making it hard for us to sleep until the early morning. The walls are also quite thin, so we could hear movement from the room above us. On the positive side, the hotel was clean and the breakfast was decent, though nothing exceptional. Overall, the hotel is convenient if you need to be near the station and don’t mind a lively atmosphere, but light sleepers might want to consider other options.
6
Claudie
17. okt. 2024
·
Overnattet 4 netter
The hotel has two towers: one has fully renovated rooms, with good size bathrooms, coffee machine, tea… Our room was unfortunately in the other tower so very small bathroom, low pressure shower with uneven water temperature, no coffee machine nor tea, we had to get out of the hotel to grab a coffee. Some hotel offers complimentary coffee in the lobby if coffee is not provided in the rooms but not this one. The Private Breakfast room at the hotel is in my opinion expensive: 30 CHF per person for a standard hotel breakfast buffet. The staff at the reception were polite, helpful and knowledgeable.
The hotel has two towers: one has fully renovated rooms, with good size bathrooms, coffee machine, tea… Our room was unfortunately in the other tower so very small bathroom, low pressure shower with uneven water temperature, no coffee machine nor tea, we had to get out of the hotel to grab a coffee. Some hotel offers complimentary coffee in the lobby if coffee is not provided in the rooms but not this one. The Private Breakfast room at the hotel is in my opinion expensive: 30 CHF per person for a standard hotel breakfast buffet. The staff at the reception were polite, helpful and knowledgeable.
6
Evelyn
27. aug. 2025
·
Overnattet 1 natt
The coffee maker in our room did not work. The bed was hard.
The coffee maker in our room did not work. The bed was hard.
6
Harry
9. des. 2025
·
Overnattet 4 netter
Room was clean & hotel was in good location, but. Woken up every single morning around 7/8am onwards by chairs just constantly getting dragged around the floors EVERY single morning and would continue into the early afternoon. The room was constanly warm the first thing we did on arrival was turn heating off and open the window and it just didn't make a difference the room was way too hot.
Room was clean & hotel was in good location, but. Woken up every single morning around 7/8am onwards by chairs just constantly getting dragged around the floors EVERY single morning and would continue into the early afternoon. The room was constanly warm the first thing we did on arrival was turn heating off and open the window and it just didn't make a difference the room was way too hot.
2
Fahad
7. aug. 2025
·
Overnattet 3 netter
I would never stay here ever again. There is a rooftop bar on the seventh floor of the property, which is actually a full blown night club. They had me on the 6th floor and i could hear everything going on in the club until 4 am on Friday and Saturday night. I got 0 sleep and it completely ruined what plans I had for Saturday and Sunday morning, because of going out early i had to now catch up on sleep. I spoke to the front desk about it and the response was "I'm sorry, they are allowed to do it". Clearly whoever owns the property does not care, because people have been complaining about this issue for a long time. Avoid this hotel like the plague for weekend trips. The parking garage is also tight and can be difficult to maneuver. And the bathroom has a 3-in-one (hair, face, body) wash. Not sure how this hotel has 4 stars. I've stayed at 3 stars that were far more comfortable and at least i could get a good, quiet night of sleep.
I would never stay here ever again. There is a rooftop bar on the seventh floor of the property, which is actually a full blown night club. They had me on the 6th floor and i could hear everything going on in the club until 4 am on Friday and Saturday night. I got 0 sleep and it completely ruined what plans I had for Saturday and Sunday morning, because of going out early i had to now catch up on sleep. I spoke to the front desk about it and the response was "I'm sorry, they are allowed to do it". Clearly whoever owns the property does not care, because people have been complaining about this issue for a long time. Avoid this hotel like the plague for weekend trips. The parking garage is also tight and can be difficult to maneuver. And the bathroom has a 3-in-one (hair, face, body) wash. Not sure how this hotel has 4 stars. I've stayed at 3 stars that were far more comfortable and at least i could get a good, quiet night of sleep.
6
Delia
4. jan. 2026
·
Overnattet 1 natt
Es war sehr laut in der Nacht wegen des Clubs nebenan. Wir konnten fast nicht schlafen. Frühstücksbuffet war auch nichts spezielles und das Personal leider unfreundlich und sah die Arbeit nicht die gemacht werden sollte. Für den Preis leider nicht wieder.
Es war sehr laut in der Nacht wegen des Clubs nebenan. Wir konnten fast nicht schlafen. Frühstücksbuffet war auch nichts spezielles und das Personal leider unfreundlich und sah die Arbeit nicht die gemacht werden sollte. Für den Preis leider nicht wieder.
8
HISAKO
10. juni 2025
·
Overnattet 2 netter
シャワーが狭かった
シャワーが狭かった
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen får ofte ros for vennlig, hjelpsomt og profesjonelt personale og smidig innsjekking, men flere gjester rapporterer om uhøflig eller lite imøtekommende resepsjonister og sporadiske feil fra rengjøringspersonalet.
Relaterte gjesteomtaler
10
Sami
13. okt. 2025
·
Overnattet 3 netter
It's in the center of town everything is within walking distance. Staff very helpful.
It's in the center of town everything is within walking distance. Staff very helpful.
2
Van
21. juli 2025
·
Overnattet 3 netter
The hotel areas is nice however the receptionist and her manager are terrible and inflexible to help and make any corrections for the guests.
The hotel areas is nice however the receptionist and her manager are terrible and inflexible to help and make any corrections for the guests.
6
Lucas
24. juli 2025
·
Overnattet 2 netter
The reception was very polite and we enjoyed the rooftop bar. However, housekeeping tried to barge into our room at 8:30 the morning of our checkout. They returned at 11:00. We were still packing and running a little late. They insisted they come in now, and when we asked them to please give us a couple more minutes, they got upset, said a few words, and stormed off. The breakfast is quite poor and I do not recommend wasting 30ch on it, as there are many better cafes nearby.
The reception was very polite and we enjoyed the rooftop bar. However, housekeeping tried to barge into our room at 8:30 the morning of our checkout. They returned at 11:00. We were still packing and running a little late. They insisted they come in now, and when we asked them to please give us a couple more minutes, they got upset, said a few words, and stormed off. The breakfast is quite poor and I do not recommend wasting 30ch on it, as there are many better cafes nearby.
10
Seyed
15. sep. 2024
·
Overnattet 3 netter
I double booked a room in this hotel and the front desk staff Emile Lutz and Corina helped me to cancel one of the reservations. They were extremely helpful and always smiling and ready to help in anyway they could. Emile showed me exactly what to do to cancel one of my reservations and was following up with the agent who was questioning my cancellation. He was always ready to help and could not have asked for a better stay. Our room was very comfortable and quiet. Hotel was very close to train station and the bus stop was in front of the hotel.
I double booked a room in this hotel and the front desk staff Emile Lutz and Corina helped me to cancel one of the reservations. They were extremely helpful and always smiling and ready to help in anyway they could. Emile showed me exactly what to do to cancel one of my reservations and was following up with the agent who was questioning my cancellation. He was always ready to help and could not have asked for a better stay. Our room was very comfortable and quiet. Hotel was very close to train station and the bus stop was in front of the hotel.
2
John
10. feb. 2026
·
Overnattet 3 netter
Front end hotel staff was extremely rude
Front end hotel staff was extremely rude
10
Doug
1. jan. 2025
·
Overnattet 1 natt
Close to the train station and restaurants downtown. Roman at the front desk was great in explaining dinner options
Close to the train station and restaurants downtown. Roman at the front desk was great in explaining dinner options
10
Ash
9. sep. 2024
·
Overnattet 3 netter
The staff were lovely and very helpful. The location was perfect, everything was within walking distance. Rooms were very clean. Would stay again!
The staff were lovely and very helpful. The location was perfect, everything was within walking distance. Rooms were very clean. Would stay again!
8
Roya
13. des. 2024
·
Overnattet 2 netter
Front desk staff were the least helpful of anywhere , and that's saying a lot since I have traveled to a lot of remote places in the world.
Front desk staff were the least helpful of anywhere , and that's saying a lot since I have traveled to a lot of remote places in the world.
8
Brendan
4. nov. 2025
·
Overnattet 8 netter
Hotel staff were fantastic! Nice hotel in a great area. a short walk to the allstadt and great small shops. Breakfast was a great plus.
Hotel staff were fantastic! Nice hotel in a great area. a short walk to the allstadt and great small shops. Breakfast was a great plus.
2
Tram
21. juli 2025
·
Overnattet 3 netter
The reservation was clearly made for 1 room with 1 guest, but we were incorrectly charged for 2 guests. When we brought this issue to the attention of your front desk staff, we were surprised to find that there was no effort to correct the charge or accommodate our concern. Your team was not only unhelpful but also unwilling to show any flexibility or care in resolving the matter. This experience was extremely disappointing. We expect transparency and fairness in pricing, and a basic level of customer service—especially when the mistake is on the hotel’s side. Please also provide an explanation of why this issue was ignored despite being raised during the stay. If this matter is not resolved within 7 business days, I will be compelled to leave a formal public review and report this issue to the booking platform and relevant consumer protection services.
The reservation was clearly made for 1 room with 1 guest, but we were incorrectly charged for 2 guests. When we brought this issue to the attention of your front desk staff, we were surprised to find that there was no effort to correct the charge or accommodate our concern. Your team was not only unhelpful but also unwilling to show any flexibility or care in resolving the matter. This experience was extremely disappointing. We expect transparency and fairness in pricing, and a basic level of customer service—especially when the mistake is on the hotel’s side. Please also provide an explanation of why this issue was ignored despite being raised during the stay. If this matter is not resolved within 7 business days, I will be compelled to leave a formal public review and report this issue to the booking platform and relevant consumer protection services.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Konsekvent sentral beliggenhet med gangavstand til togstasjonen, gamlebyen og viktige severdigheter. Noen gjester bemerker gate- eller nattelivsstøy på grunn av det travle området.
Relaterte gjesteomtaler
8
Michelle
20. feb. 2026
·
Overnattet 3 netter
Clean room, great location close to train station.
Clean room, great location close to train station.
10
Amanda
15. juli 2025
·
Overnattet 2 netter
Great location, close to train station and old town
Great location, close to train station and old town
10
John
3. juli 2024
·
Overnattet 3 netter
Great hotel and location to visit the area.
Great hotel and location to visit the area.
8
Ron
6. mai 2024
·
Overnattet 4 netter
Very clean, convenient to train station and old town. Parking in basement. Nice restaurants.
Very clean, convenient to train station and old town. Parking in basement. Nice restaurants.
10
Shelley
20. okt. 2025
·
Overnattet 3 netter
The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.
The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.
2
Pragya
30. juni 2024
·
Overnattet 2 netter
The hotel is in a very noisy location. People on the street kept talking all night making it hard to sleep. Hotel is very upscale and clean. But windows don’t open at all which made it claustrophobic for me.
The hotel is in a very noisy location. People on the street kept talking all night making it hard to sleep. Hotel is very upscale and clean. But windows don’t open at all which made it claustrophobic for me.
10
Katie
26. juni 2025
·
Overnattet 2 netter
Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere.
Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere.
10
Fadi
24. mai 2024
·
Overnattet 2 netter
Great hotel. 10-15 minute walk from main train station and chapel bridge.
Great hotel. 10-15 minute walk from main train station and chapel bridge.
8
Lidia
1. aug. 2025
·
Overnattet 3 netter
Excellent location.
Excellent location.
10
Angela
20. okt. 2025
·
Overnattet 1 natt
Excelente localização, hotel moderno e ótimos restaurantes no próprio hotel.
Excelente localização, hotel moderno e ótimos restaurantes no próprio hotel.
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Servering
Tilbakemeldinger på frokosten er blandet, og varierer fra utmerket og variert til begrenset, gjennomsnittlig eller dårlig. Restaurantene på stedet og takbaren får ros, men flere gjester fant maten skuffende eller overpriset.
Relaterte gjesteomtaler
6
Lucas
24. juli 2025
·
Overnattet 2 netter
The reception was very polite and we enjoyed the rooftop bar. However, housekeeping tried to barge into our room at 8:30 the morning of our checkout. They returned at 11:00. We were still packing and running a little late. They insisted they come in now, and when we asked them to please give us a couple more minutes, they got upset, said a few words, and stormed off. The breakfast is quite poor and I do not recommend wasting 30ch on it, as there are many better cafes nearby.
The reception was very polite and we enjoyed the rooftop bar. However, housekeeping tried to barge into our room at 8:30 the morning of our checkout. They returned at 11:00. We were still packing and running a little late. They insisted they come in now, and when we asked them to please give us a couple more minutes, they got upset, said a few words, and stormed off. The breakfast is quite poor and I do not recommend wasting 30ch on it, as there are many better cafes nearby.
10
John
26. sep. 2025
·
Overnattet 2 netter
Verry clean, great breakfast choices great location
Verry clean, great breakfast choices great location
8
Hussain
20. juli 2025
·
Overnattet 2 netter
The breakfast is not that good, the pillows not too comfortable
The breakfast is not that good, the pillows not too comfortable
10
Jennifer
8. okt. 2024
·
Overnattet 2 netter
We were very impressed with the hotel. The room was clean and comfortable. The staff was very friendly and helpful. The bar was fantastic. We ate at the Italian restaurant, La Cucina, and it was phenomenal. Overall a great stay!
We were very impressed with the hotel. The room was clean and comfortable. The staff was very friendly and helpful. The bar was fantastic. We ate at the Italian restaurant, La Cucina, and it was phenomenal. Overall a great stay!
10
Lana
16. nov. 2025
·
Overnattet 4 netter
Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨
Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨
10
sudhindra
11. juli 2024
·
Overnattet 3 netter
Had a very good stay here. Staff were very friendly and the breakfast was real good. The property is located very close to the train station and lots of dining options . We had food at the Thai restaurant located in the property food was very delicious and the chef catered to our vegetation options . Would love to come back to this place .
Had a very good stay here. Staff were very friendly and the breakfast was real good. The property is located very close to the train station and lots of dining options . We had food at the Thai restaurant located in the property food was very delicious and the chef catered to our vegetation options . Would love to come back to this place .
8
Angela
25. des. 2025
·
Overnattet 2 netter
El menú de desayuno es limitado
El menú de desayuno es limitado
10
Shelley
20. okt. 2025
·
Overnattet 3 netter
The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.
The hotel was centrally located near the train station and Old Town. There were excellent restaurants located in the hotel. The room was very nice and there was in-room coffee which we appreciated! We were very happy with our stay and highly recommend.
6
Jacob
15. des. 2024
·
Overnattet 2 netter
Night clubs are on the roof. Weird place later at night and loud. People clubbing use the elevators and the elevators are trashed. Restaurants associated with hotel are also bland and very over priced. The little Vietnamese place on the backside of the hotel is better then “Mekong”.
Night clubs are on the roof. Weird place later at night and loud. People clubbing use the elevators and the elevators are trashed. Restaurants associated with hotel are also bland and very over priced. The little Vietnamese place on the backside of the hotel is better then “Mekong”.
6
Delia
4. jan. 2026
·
Overnattet 1 natt
Es war sehr laut in der Nacht wegen des Clubs nebenan. Wir konnten fast nicht schlafen. Frühstücksbuffet war auch nichts spezielles und das Personal leider unfreundlich und sah die Arbeit nicht die gemacht werden sollte. Für den Preis leider nicht wieder.
Es war sehr laut in der Nacht wegen des Clubs nebenan. Wir konnten fast nicht schlafen. Frühstücksbuffet war auch nichts spezielles und das Personal leider unfreundlich und sah die Arbeit nicht die gemacht werden sollte. Für den Preis leider nicht wieder.
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4
Jean-Marc
for 4 uker siden
·
Overnattet 1 natt
Chambre qui avait une mauvaise odeur et tapis dans la chambre sale et vieux tres mauvais qualite prix le buffet a 30 CHF tres simple et si vous vouler des oeufs au plat c est avec supplement
Chambre qui avait une mauvaise odeur et tapis dans la chambre sale et vieux tres mauvais qualite prix le buffet a 30 CHF tres simple et si vous vouler des oeufs au plat c est avec supplement
10
Helane
for 4 uker siden
·
Overnattet 4 netter
Quarto e banheiros extremamente limpos. Café da manhã excelente, Wi-Fi funcionava muito bem. Localização boa, a pouca distância da estação principal de trem e com vários restaurantes perto. Único desconforto era o barulho das pessoas na madrugada, saindo de festas no fim de semana, pois nosso quarto era virado para a Pilatusstrasse e não tinha isolamento acústico.
Quarto e banheiros extremamente limpos. Café da manhã excelente, Wi-Fi funcionava muito bem. Localização boa, a pouca distância da estação principal de trem e com vários restaurantes perto. Único desconforto era o barulho das pessoas na madrugada, saindo de festas no fim de semana, pois nosso quarto era virado para a Pilatusstrasse e não tinha isolamento acústico.
10
BOOHAK
26. sep. 2026
·
Overnattet 1 natt
클래식한장소 핫한 곳이같이 공존하는곳아주편한곳
클래식한장소 핫한 곳이같이 공존하는곳아주편한곳
10
Guilherme
18. sep. 2026
·
Overnattet 4 netter
Localização excelente. Quarto limpo, equipe educada e prestativa.
Localização excelente. Quarto limpo, equipe educada e prestativa.
10
Adam
16. sep. 2026
·
Overnattet 2 netter
Room was clean and good location, if you’re tall shower may be a little low ceiling for you lol
Room was clean and good location, if you’re tall shower may be a little low ceiling for you lol
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
november 2026
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|---|---|---|---|---|---|---|
desember 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-11-04: NO DATA
- 2026-11-05: 267.7388854664917USD
- 2026-11-06: 188.38993559954835USD
- 2026-11-07: 188.44276660516357USD
- 2026-11-08: 188.44276660516357USD
- 2026-11-09: 188.44276660516357USD
- 2026-11-10: 188.44276660516357USD
- 2026-11-11: 188.44276660516357USD
- 2026-11-12: 188.44276660516357USD
- 2026-11-13: 818.4372451342773USD
- 2026-11-14: 223.39338903460694USD
- 2026-11-15: 188.44276660516357USD
- 2026-11-16: 188.44276660516357USD
- 2026-11-17: 183.86988675109865USD
- 2026-11-18: 188.16016183874513USD
- 2026-11-19: 307.2682464412842USD
- 2026-11-20: 188.44276660516357USD
- 2026-11-21: 188.44276660516357USD
- 2026-11-22: 188.44276660516357USD
- 2026-11-23: 188.44276660516357USD
- 2026-11-24: 188.44276660516357USD
- 2026-11-25: 188.44276660516357USD
- 2026-11-26: 188.44276660516357USD
- 2026-11-27: 188.44276660516357USD
- 2026-11-28: 188.44276660516357USD
- 2026-11-29: 188.44276660516357USD
- 2026-11-30: 188.44276660516357USD
- 2026-12-01: 266.72913488446045USD
- 2026-12-02: 289.650408USD
- 2026-12-03: 266.72913488446045USD
- 2026-12-04: 266.72913488446045USD
- 2026-12-05: 202.89238925445557USD
- 2026-12-06: 212.9097577711792USD
- 2026-12-07: 296.1015123309326USD
- 2026-12-08: 287.2098862052612USD
- 2026-12-09: 212.9097577711792USD
- 2026-12-10: 212.9097577711792USD
- 2026-12-11: 330.3393273208008USD
- 2026-12-12: 212.9097577711792USD
- 2026-12-13: 212.9097577711792USD
- 2026-12-14: 212.9097577711792USD
- 2026-12-15: 212.9097577711792USD
- 2026-12-16: 212.9097577711792USD
- 2026-12-17: 212.9097577711792USD
- 2026-12-18: 252.9618270709839USD
- 2026-12-19: 296.1015123309326USD
- 2026-12-20: 296.1015123309326USD
- 2026-12-21: 212.9097577711792USD
- 2026-12-22: 212.9097577711792USD
- 2026-12-23: 212.9097577711792USD
- 2026-12-24: 212.9097577711792USD
- 2026-12-25: 266.72913488446045USD
- 2026-12-26: 296.1015123309326USD
- 2026-12-27: 296.1015123309326USD
- 2026-12-28: 212.9097577711792USD
- 2026-12-29: 212.9097577711792USD
- 2026-12-30: 296.1015123309326USD
- 2026-12-31: 389.11402663586426USD
- 2027-01-01: 188.44276660516357USD
- 2027-01-02: 188.44276660516357USD
- 2027-01-03: 188.39281355316163USD
- 2027-01-04: 188.44276660516357USD
Check-in time starts at15:00Check-out time ends at11:00
Innsjekkingen må foretas av en person som er minst 18 år gammel.
CheckIn Restrictions
Early check-in is available for a fee (subject to availability); Late check-out is available for a fee (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets allowed;Pet fee: CHF 40 per pet, per night;
Front Desk Services
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) available
Dining
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Fee for buffet breakfast: approximately CHF 30 per person;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 2.80 per person, per night
- Destination fee: CHF 2.25 per person, per night. This fee does not apply to children under 18 years of age.
Populære fasiliteter
Parkering
Restaurant
Rom for ikke-røykere
Rengjøring
Bankettfasiliteter
Bankboks
Tjenester
Rengjøring
Bankettfasiliteter
Bankboks
Bagasjeoppbevaring
24-Hour Front Desk
Concierge Services
Aktiviteter
Terrasse
Fitness Center (nearby)
Parkering
Parkering
Ladestasjon for elbil
Parking Onsite
Generelt
Restaurant
Rom for ikke-røykere
Vendingmaskin
Internett
Gratis wi-fi