Is parking available at the property?

Self parking is available on-site for a fee of ZAR 40 per night, which includes in/out privileges. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately ZAR 250.00 per person.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of ZAR 600 per person (one-way) and is available 24 hours. Guests can arrange the transfer through the property.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Mossel Bay, a 4-minute walk from Mossel Bay Harbour and a 2-minute drive from Santos Beach. It is also 1.1 mi from Cape St. Blaize Cave and Cape St. Blaize Lighthouse.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Up to 10 children aged 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not provide information about extra beds or cribs. Guests are encouraged to contact the property directly for specific requests regarding additional sleeping arrangements.

Protea Hotel Mossel Bay - Comfort and Dining

Average nightly price at Protea Hotel by Marriott Mossel Bay by month, last 12 months (USD)
Month	Average price
January	US$155
February	US$140
March	US$134
April	US$121
May	US$107
June	US$111
July	US$113
August	US$107
September	US$128
October	US$124
November	US$127
December	US$159

What guests think

Protea Hotel by Marriott Mossel Bay earns praise for friendly staff, very clean and comfortable rooms, and a convenient harbor-and-beach location with attractive views, plus a well-regarded on-site restaurant and bar that many enjoyed.

Common drawbacks include limited parking near the entrance, noticeable noise from traffic, doors, or the pool area, and occasional slow service in the restaurant. A few guests noted bathroom odors or design privacy issues, sporadic maintenance quirks, and isolated Wi-Fi complaints. Overall, it suits travellers seeking comfortable convenience in Mossel Bay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the on-site bar (including by the pool) and pleasant common areas. Parking is available but spaces near the entrance or on the road are limited.

Related guest reviews

10

Andrea

11 Dec 2024

·

Stayed 1 night

Nice Hotel near the beach and town. Great restaurant, gets busy with walk in's so book your table!. Really lovely bar looking out to the beach.

10

Josef

27 Sept 2025

·

Stayed 1 night

Sauberes Hotel mit sehr gutem Restaurant (Cafe Gannet) in Mossel Bay. Parkmöglichkeiten vorhanden. Nettes Personal.

10

Peter

26 Jan 2026

·

Stayed 2 nights

Great staff, nice rooms, good restaurant and bar area by the pool. Easy parking outside on the road (although limited spaces).

10

Frank

16 Mar 2024

·

Stayed 2 nights

Very nice property right on the harbor. Room was clean. Staff was good, but service was slow in restaurant. Parking is an issue as there are a limited number of spaces in front of the hotel.

8

Dee

4 Feb 2024

·

Stayed 1 night

The hotel was a haven in an area of Mossel Bay we were not so sure about . Their restaurant Cafe Gannet was great too . Lovely gardens .

10

Gideon

23 Apr 2025

·

Stayed 4 nights

Limited parking close to the entrance, because my wife had a knee replacement and I had to drop her every time and then park the car across the street and walk in the rain to get into the hotel.

10

Joerg Alois

15 Sept 2025

·

Stayed 1 night

Brand newly renovated hotel, great staff, different kind of rooms, some with less view to the beach. great restaurant, stairs but staff helps.

10

Martin

24 Sept 2025

·

Stayed 1 night

Lovely ocean view room. Spacious and clean. Staff fabulous. Bar and restaurant food great. Cannot think of anything wrong other than the tv was small and controls were dodgy.

10

ALBERTO

2 Jul 2025

·

Stayed 1 night

Muito bom hotel, bem localizado, vista bonita para o mar. O apartamento está bem-cuidado, confortável, cama nova e ótima ducha em um banheiro espaçoso. Bar com vista bela do por-do-sol e restaurante espaçoso, bonito e com ótimas opções de pratos. Também gostei do café da manhã.

10

Danielle

10 Sept 2025

·

Stayed 1 night

Wonderful stay! Try the welcome gin cocktails. Delicious!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and shared areas are frequently described as very clean or spotless. A few mention bathroom or musty odors, a dirty rug, or slow room cleaning.

Related guest reviews

10

Josef

27 Sept 2025

·

Stayed 1 night

Sauberes Hotel mit sehr gutem Restaurant (Cafe Gannet) in Mossel Bay. Parkmöglichkeiten vorhanden. Nettes Personal.

8

André

2 Oct 2022

·

Stayed 2 nights

Schöne Anlage . Sehr gute Lage. Bad hatte Belüftungsprobleme . Muffig

10

Scott

19 Feb 2026

·

Stayed 1 night

Spotless room, great team and good location

10

Frank

16 Mar 2024

·

Stayed 2 nights

Very nice property right on the harbor. Room was clean. Staff was good, but service was slow in restaurant. Parking is an issue as there are a limited number of spaces in front of the hotel.

10

Karen

3 Dec 2025

·

Stayed 1 night

Everything was perfect! Best sheets we've had in South Africa, the room was spotless, amazing food in the restaurant, we all had ostrich!! Staff super helpful and the property is kept immaculate inside and out

6

Robert

20 Oct 2023

·

Stayed 1 night

Disappointing stay; poor wifi service, maintenance item that needed attending too and a very dirty floor/rug.

6

Vibeke

1 Jan 2026

·

Stayed 1 night

Fint rum men det luktade illa från badrummet

10

Lynn

8 Jan 2025

·

Stayed 1 night

The bedrooms were fantastic - clean, beautifully decorated and classy

8

Reagen

9 Dec 2024

·

Stayed 1 night

Very clean hotel. A little traffic noise.

10

Rosana

29 Sept 2025

·

Stayed 1 night

Hotel com quartos espaçosos e funcionais, bem limpo e funcionários extremamente simpáticos e prestativos!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable, with balconies or harbor/ocean views in many, and some split-level suites. Downsides include noise from traffic/doors or the pool area, bathroom privacy concerns, and occasional maintenance or view disappointments.

Related guest reviews

8

J

20 Feb 2026

·

Stayed 2 nights

We had a room with a balcony and it was definitely worth the extra for a nice seating area.

4

hiroshi

7 Jun 2025

·

Stayed 4 nights

sew view スイートの見晴らしは、通常のsew viewの部屋より見晴らしが悪い。

8

Dirk

23 Feb 2025

·

Stayed 1 night

Do not get the bottom rooms, which open up to the pool area and are heavily trafficked in the morning.

10

philip

15 Oct 2025

·

Stayed 1 night

Great stay here for 1 night . Easy check in nice room facing the ocean and nice lunch .

10

Lynn

8 Jan 2025

·

Stayed 1 night

The bedrooms were fantastic - clean, beautifully decorated and classy

10

Martin

24 Sept 2025

·

Stayed 1 night

Lovely ocean view room. Spacious and clean. Staff fabulous. Bar and restaurant food great. Cannot think of anything wrong other than the tv was small and controls were dodgy.

8

David

25 Mar 2025

·

Stayed 1 night

We only stayed for one night. Our room as great with a lovely view over the harbour. Was a bit disappointed that when being shown to the room, the staff member took time to show us the restaurant only for us to be told around an hour later that it was fully booked. The room was clean and comfortable with a great sized bathroom. Housekeeping had not left us any milk/creamer. I asked at reception for some and was told it would be sent from the restaurant. After waiting over 30 minutes, I went to the restaurant myself and was given a jug of milk. Shame that these issues with service took some of the shine off our experience.

10

ALBERTO

2 Jul 2025

·

Stayed 1 night

Muito bom hotel, bem localizado, vista bonita para o mar. O apartamento está bem-cuidado, confortável, cama nova e ótima ducha em um banheiro espaçoso. Bar com vista bela do por-do-sol e restaurante espaçoso, bonito e com ótimas opções de pratos. Também gostei do café da manhã.

10

Raymond

30 Jan 2024

·

Stayed 4 nights

Lovely stay here . Location great and breakfast outside with fabulous view. Staff friendly . The only issue is the heavy door when people in other rooms close doors during the night . Very loud and you can hear people talking in opposite rooms so soundproofing an issue when trying to sleep and heavy duvet in summer. Otherwise I would def stay here again.

8

Mauricio

5 May 2025

·

Stayed 1 night

There is a new trend in hotel design worldwide which this hotel follows and it needs to stop. Not having proper walls and doors in bathrooms within the room. There is no privacy since the walls are now made of cristal so all the bedroom is illuminated by the bathroom, and the doors don't shot so noise and smell flow into the bedroom effortlessly. There is no way of going into the bathroom and not waking up other people in the room. It's a nightmare when traveling with friends and work colleagues!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and helpful, with smooth check-in. Some guests reported slow restaurant service or occasional delays/miscommunications.

Related guest reviews

8

Lorraine

15 Mar 2025

·

Great hotel, lovely room and friendly staff. The only thing that let this hotel down was the restaurant where we waited 1hour 40 minutes for our food.

10

Peter

26 Jan 2026

·

Stayed 2 nights

Great staff, nice rooms, good restaurant and bar area by the pool. Easy parking outside on the road (although limited spaces).

10

Scott

19 Feb 2026

·

Stayed 1 night

Spotless room, great team and good location

10

Frank

16 Mar 2024

·

Stayed 2 nights

Very nice property right on the harbor. Room was clean. Staff was good, but service was slow in restaurant. Parking is an issue as there are a limited number of spaces in front of the hotel.

10

Roland

23 Mar 2025

·

Stayed 1 night

Location was excellent, staff all great

10

philip

15 Oct 2025

·

Stayed 1 night

Great stay here for 1 night . Easy check in nice room facing the ocean and nice lunch .

10

Joerg Alois

15 Sept 2025

·

Stayed 1 night

Brand newly renovated hotel, great staff, different kind of rooms, some with less view to the beach. great restaurant, stairs but staff helps.

10

Martin

24 Sept 2025

·

Stayed 1 night

Lovely ocean view room. Spacious and clean. Staff fabulous. Bar and restaurant food great. Cannot think of anything wrong other than the tv was small and controls were dodgy.

8

David

25 Mar 2025

·

Stayed 1 night

We only stayed for one night. Our room as great with a lovely view over the harbour. Was a bit disappointed that when being shown to the room, the staff member took time to show us the restaurant only for us to be told around an hour later that it was fully booked. The room was clean and comfortable with a great sized bathroom. Housekeeping had not left us any milk/creamer. I asked at reception for some and was told it would be sent from the restaurant. After waiting over 30 minutes, I went to the restaurant myself and was given a jug of milk. Shame that these issues with service took some of the shine off our experience.

10

Joanna

9 Jan 2026

·

Stayed 1 night

Lovely friendly hotel with a warm welcome and really thoughtful touches throughout our stay

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient setting by the harbor and near the beach/town, with scenic ocean/harbor views. Some guests noted traffic noise and that nearby parking is limited.

Related guest reviews

10

Andrea

11 Dec 2024

·

Stayed 1 night

Nice Hotel near the beach and town. Great restaurant, gets busy with walk in's so book your table!. Really lovely bar looking out to the beach.

10

Stephen

9 Nov 2025

·

Stayed 1 night

Staff and location

10

Peter

26 Jan 2026

·

Stayed 2 nights

Great staff, nice rooms, good restaurant and bar area by the pool. Easy parking outside on the road (although limited spaces).

10

Scott

19 Feb 2026

·

Stayed 1 night

Spotless room, great team and good location

10

Frank

16 Mar 2024

·

Stayed 2 nights

Very nice property right on the harbor. Room was clean. Staff was good, but service was slow in restaurant. Parking is an issue as there are a limited number of spaces in front of the hotel.

10

philip

15 Oct 2025

·

Stayed 1 night

Great stay here for 1 night . Easy check in nice room facing the ocean and nice lunch .

8

David

25 Mar 2025

·

Stayed 1 night

We only stayed for one night. Our room as great with a lovely view over the harbour. Was a bit disappointed that when being shown to the room, the staff member took time to show us the restaurant only for us to be told around an hour later that it was fully booked. The room was clean and comfortable with a great sized bathroom. Housekeeping had not left us any milk/creamer. I asked at reception for some and was told it would be sent from the restaurant. After waiting over 30 minutes, I went to the restaurant myself and was given a jug of milk. Shame that these issues with service took some of the shine off our experience.

8

Stephen

12 Nov 2025

·

Stayed 1 night

Location and staff

10

ALBERTO

2 Jul 2025

·

Stayed 1 night

Muito bom hotel, bem localizado, vista bonita para o mar. O apartamento está bem-cuidado, confortável, cama nova e ótima ducha em um banheiro espaçoso. Bar com vista bela do por-do-sol e restaurante espaçoso, bonito e com ótimas opções de pratos. Também gostei do café da manhã.

10

VERA LUCIA

7 Nov 2025

·

Stayed 1 night

Localização e ambiente, excelente restaurante

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Cafe Gannet and the bar are often praised for tasty food, drinks, and views; breakfast is well liked. Drawbacks include the restaurant getting fully booked and reports of slow service or an occasional poor meal.

Related guest reviews

8

Lorraine

15 Mar 2025

·

Great hotel, lovely room and friendly staff. The only thing that let this hotel down was the restaurant where we waited 1hour 40 minutes for our food.

10

Andrea

11 Dec 2024

·

Stayed 1 night

Nice Hotel near the beach and town. Great restaurant, gets busy with walk in's so book your table!. Really lovely bar looking out to the beach.

10

Peter

26 Jan 2026

·

Stayed 2 nights

Great staff, nice rooms, good restaurant and bar area by the pool. Easy parking outside on the road (although limited spaces).

10

Karen

3 Dec 2025

·

Stayed 1 night

Everything was perfect! Best sheets we've had in South Africa, the room was spotless, amazing food in the restaurant, we all had ostrich!! Staff super helpful and the property is kept immaculate inside and out

10

Martin

24 Sept 2025

·

Stayed 1 night

Lovely ocean view room. Spacious and clean. Staff fabulous. Bar and restaurant food great. Cannot think of anything wrong other than the tv was small and controls were dodgy.

8

David

25 Mar 2025

·

Stayed 1 night

We only stayed for one night. Our room as great with a lovely view over the harbour. Was a bit disappointed that when being shown to the room, the staff member took time to show us the restaurant only for us to be told around an hour later that it was fully booked. The room was clean and comfortable with a great sized bathroom. Housekeeping had not left us any milk/creamer. I asked at reception for some and was told it would be sent from the restaurant. After waiting over 30 minutes, I went to the restaurant myself and was given a jug of milk. Shame that these issues with service took some of the shine off our experience.

6

Barry

9 Jan 2023

·

Stayed 19,365 nights

We had a very noisy child a few doors away and the noise travelled across the marbled floors. We are at the hotel and tbh the food was the worst we have experienced on our trip. The room and bed were nice. Nice view over the harbour. The wardrobe was cheaply made and looked like it was about to fall over

10

ALBERTO

2 Jul 2025

·

Stayed 1 night

Muito bom hotel, bem localizado, vista bonita para o mar. O apartamento está bem-cuidado, confortável, cama nova e ótima ducha em um banheiro espaçoso. Bar com vista bela do por-do-sol e restaurante espaçoso, bonito e com ótimas opções de pratos. Também gostei do café da manhã.

10

Danielle

10 Sept 2025

·

Stayed 1 night

Wonderful stay! Try the welcome gin cocktails. Delicious!

10

VERA LUCIA

7 Nov 2025

·

Stayed 1 night

Localização e ambiente, excelente restaurante

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $123	21 $123	22 $175	23 $106	24 $107
25 $101	26 $187	27 $209	28 $106	29 $107	30 $102	31 $102

Su	Mo	Tu	We	Th	Fr	Sa
1 $132	2 $132	3 $345	4	5 $132	6 $132	7 $112
8 $139	9 $133	10 $134	11 $157	12 $139	13 $114	14 $333
15 $134	16 $134	17 $144	18 $138	19 $144	20	21
22 $235	23 $150	24 $150	25 $150	26	27	28
29 $180	30 $138

Protea Hotel by Marriott Mossel Bay

Prices for Protea Hotel by Marriott Mossel Bay

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Suite, 1 Bedroom, Balcony, Harbor View

Deluxe Room, 1 King Bed

Standard Room, 2 Twin Beds

Room, 1 King Bed, Balcony, Harbor View

Guest reviews of Protea Hotel by Marriott Mossel Bay

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Protea Hotel by Marriott Mossel Bay

Prices for upcoming dates

Business details