Name: Holiday Inn Express Newcastle Gateshead by IHG
Address: Clasper Way, Swalwell, Tyne and Wear (comté), GB
Price range: 60 $US–206 $US per night
Rating: 8.63

Ce qu'en disent des voyageurs

À l'Holiday Inn Express Newcastle Gateshead by IHG, les voyageurs apprécient le personnel chaleureux, les chambres propres et l'accès facile au Metrocentre et à Newcastle. Les avis sur la qualité du petit-déjeuner et le confort des chambres (chaleur en été, canapés-lits, pression de l'eau) sont mitigés.

Le parking gratuit et les liaisons de bus à proximité facilitent les déplacements, et beaucoup apprécient la politique favorable aux chiens. Les chambres sont simples et généralement confortables, mais peuvent être chaudes en été en raison de l'absence de climatisation. Certains notent un nombre limité de prises, des équipements datés, une faible pression de la douche et des nuisances sonores occasionnelles. Dans l'ensemble, attendez-vous à un séjour économique sans prétention qui convient aux courts séjours.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking gratuit et spacieux ainsi qu'un bar simple sont disponibles. Plusieurs clients notent que l'ascenseur fonctionne, mais peut être capricieux. L'établissement accepte les chiens et propose un menu limité le soir ainsi qu'une panne occasionnelle de la machine à glaçons ; beaucoup dînent dans des chaînes de restaurants à proximité.

Avis de voyageur à ce sujet

10

Kenny

3 déc. 2024

·

A séjourné 1 nuit

The hotel was very close to the Metro centre, parking is also very good @ the hotel.

8

Vivien

29 nov. 2025

·

A séjourné 1 nuit

Fast and friendly check-in. Lift very temperamental- had to keep finger on the call button until the lift arrived. Staff told us it was so old that parts are no longer available! Speedy response to query about a light that was not working and the room heater which was switched off.Room very clean and c

8

Gordon

25 août 2023

·

A séjourné 3 nuits

It served its purpose, £90/night and can’t complain really. And the bar prices were surprisingly reasonable,I expected to have my pants pulled down for a pint of Stella but was pleasantly surprised at £5.40.

10

Corinne

15 janv. 2024

·

A séjourné 1 nuit

Quiet and comfortable, lift is an asset. Enjoyed evening meal & breakfast

6

Ronald

31 mars 2025

·

A séjourné 1 nuit

Room was ok. No creamer or milk with the instant cofffee in the room I ate in the bar. Just a burger, I wanted mustard but there wasn’t any. Breakfast was help yourself. Sausages, bacon and hash browns were only warm and had obviously been lying a long time.

6

Rifhat

26 oct. 2024

·

A séjourné 3 nuits

Good experience not far from city centre and metro centre. Room needs updating a bit. It was a shame the ice dispenser not working overall good stay

10

ronnie

18 nov. 2025

·

A séjourné 2 nuits

On arrival my wife and I and our dog were greeted by extremely friendly staff. A present of a doggy bag contains two treats, pop bags and a tennis ball was given to us. Very thoughtful. Today there are so many places that say they are dog friendly but are only dog tolerant. Not so here. She was allowed to be with us while we sat for a coffee and for breakfast in the morning. Staff could not have been nicer and made our stay with remembering. The room was as you would expect. Basic and budget. It was very clean and tidy and the bed was very comfortable. It's a no cash hotel which does fine when purchasing extras drinks or snacks. Breakfast was basic but of a good standard. Considering most other hotels charge minimum £20 per person for it then it really was a great deal to be included in the price of the stay. Given the amount of cleaning that was going on I did wonder about the £30 additional charge for our small dog. I don't think that there would be more of an additional clean of the room to justify that amount. That's just a small things and we would definitely go back there.

10

Ron

23 juin 2025

·

A séjourné 2 nuits

excellent hotel, always stay here because it has accessible rooms. Very clean , excellent staff , good breakfast and easy parking. Convenient for the A1.

10

Ron

9 déc. 2024

·

A séjourné 2 nuits

Easy to park , good location, clean and comfortable room

10

Ron

4 août 2024

·

A séjourné 2 nuits

Accessible room booked which proved to be very good for our needs, bathroom facilities were exceptional. Breakfast was good with a fair choice of hot and cold food. Food menu available at the bar in the evening was very poor , fortunately there was a choice of nearby restaurants. overall our stay was very good and we will certainly use this hotel again in the future.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des clients trouvent les chambres et les parties communes propres, avec de nombreuses mentions d'espaces propres et bien entretenus. Cependant, des problèmes récurrents incluent des moquettes tachées ou sales, des odeurs provenant des canalisations de la salle de bain, et de la vaisselle sale au petit-déjeuner ou des oublis de ménage occasionnels.

Avis de voyageur à ce sujet

4

Elisabeth

15 juil. 2025

·

A séjourné 2 nuits

Awfull warm (24 degrees celsius in the room), no aircon- just a little fan, the carpet was stained and one of the beds as well, low pressure in the shower, breakfast really bad- hardly anything to choose from- not even real orange juice

6

Kathryn

7 avr. 2024

·

A séjourné 1 nuit

This stay wasn't to our usual standard. The room smelt strongly of germoline. The bathroom room mirror hadn't been cleaned properly. When the bathroom mirror steamed up their was a message from previous guests. Lastly the hairdryer in the room didn't work. I wouldn't stay at this hotel again.

4

Tiana

16 nov. 2025

·

A séjourné 1 nuit

Breakfast was poor, everything was dry, gross, stale and I barely ate. Cutlery was dirty as were the plates and tables. Staff were no help and not friendly. Simply told us the bare minimum and to crack on ourselves, didnt even get seated for breakfast the woman walked off. Hotel room was meh, hairs on the bed, dirty glasses, the bathroom stunk had to keep the door closed. Water was awful and smelt awful too couldn’t even brush my teeth with it because of the smell. Ive stayed at multiple of this companies hotels and this one is definitely the worst by far. Total crap, fully regret my stay. Will never return to that location, waste of a couples weekend and £100. £100 FOR LESS THAN 24 HOURS IN HOTEL THAT LOOKS BARELY GOOD ENOUGH FOR A COUNCIL ESTATE

6

Laura

4 nov. 2024

·

A séjourné 3 nuits

Good: Parking Comfy bed Unlimited tea/coffee Bad: Sink in bathroom of 319 was absolutely stinking, smelled like a sewer Shower - water trickled out, couldnt wash my hair Service at bar was appaling, waited for 15 mins to be served and gave up - only one guy on and understandably busy with check-ins Juice at breakfast very watered down

4

Kathy

29 juin 2025

·

A séjourné 2 nuits

Property is in a good area for travel and nearby places of interest. Property was not clean, the carpets in the room were filthy, hallways were not clean at all. Staff was friendly and helpful with the exception of Ellison. He is in dire need of cheering up, showed no motivation for anything or anyone at all. He was on his phone when we were having breakfast and just the general aura of this boy was not good. He should not be at the front of house. Breakfast was OK, bit disappointing with quality of the food. The beds were not great but not bad either. Would I stay again? Not sure but probably not

10

Molly

23 juil. 2024

·

A séjourné 1 nuit

Modern, very clean and tidy and comfortable rooms and bed. Room was spacious and well equipped. It was quite warm but there was a fan which solved this.

8

Martin

17 mars 2025

·

A séjourné 2 nuits

Possibly one of the better budget offerings. Friendly welcome and spotlessly clean rooms. Plenty of choice at breakfast and never too busy.

10

Keith

20 nov. 2025

·

A séjourné 2 nuits

Room clean, staff friendly, breakfast wonderful!

8

David

26 mars 2025

·

A séjourné 1 nuit

Excellent value-clean and very comfortable.

6

Kirsty

14 juil. 2025

·

A séjourné 2 nuits

Hotel was spotless, staff were fab, only downsides were the bed was unbelievably hard so we barely slept, water pressure in the shower was so low I could wash my hair, and with the weather as hot as it was and no air con in the room it was unbearably hot in there. Purely down to how uncomfortable bed was we won’t book another hotel from this chain.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont simples et généralement confortables, mais plusieurs clients notent de petits lits doubles et des canapés-lits inconfortables. Des commentaires répétés mentionnent la chaleur estivale et l'absence de climatisation, un nombre limité de prises de courant, des équipements datés, une faible pression de la douche et des nuisances sonores occasionnelles provenant des clients ou de la voie ferrée à proximité.

Avis de voyageur à ce sujet

4

Elisabeth

15 juil. 2025

·

A séjourné 2 nuits

Awfull warm (24 degrees celsius in the room), no aircon- just a little fan, the carpet was stained and one of the beds as well, low pressure in the shower, breakfast really bad- hardly anything to choose from- not even real orange juice

8

Claire

16 oct. 2025

·

A séjourné 2 nuits

Lovely staff Easy parking Clean room Shower and carpets could do with upgrade Double sofa very uncomfortable and not suitable for two teenage children

8

Andrew

31 oct. 2023

·

A séjourné 1 nuit

Overall it was a great stay, breakfast was nice, Staff were really welcoming and helpful. Room was good but we found bed a little uncomfortable with no choice of pillars. I would definitely recommend as good value for money and would use again.

6

Laura

4 nov. 2024

·

A séjourné 3 nuits

Good: Parking Comfy bed Unlimited tea/coffee Bad: Sink in bathroom of 319 was absolutely stinking, smelled like a sewer Shower - water trickled out, couldnt wash my hair Service at bar was appaling, waited for 15 mins to be served and gave up - only one guy on and understandably busy with check-ins Juice at breakfast very watered down

8

Janet

26 janv. 2025

·

A séjourné 2 nuits

The location was ok, close to the Metro Centre & other shopping options. The room was a bit tired looking and SO hot, the options are having the heater on or off, theres no thermostat to adjust the room temperature. The bed was a double which was rather cosy! Probably my fault for not checking that on booking. Breakfast is included, it was ok. The hash browns were a bit soggy & the bacon was underwhelming. Staff at breakfast seemed more intent on loudly discussing their lives in the kitchen than being attentive to the guests. You can buy some drinks & snacks but they dont take cash & charge a preminum - £2.95 for a 500ml bottle of pop felt too much.

8

Jane

17 juin 2025

·

A séjourné 1 nuit

We stayed here for the third time in a few years and on the whole we were happy with it. The receptionist wasn't very friendly on our arrival and we felt unwelcome which isn't usual for here. Although the room had a fan and the curtains had been closed it was still very warm indeed. The fan was so noisy we had to turn it off during the night in order to get to sleep so it was very hot. We took the duvet out of the cover in order to be a bit cooler. The bed seemed smaller in width than I remember it.

2

billy

18 avr. 2024

·

A séjourné 2 nuits

Rooms were so hot and uncomfortable. Couldn’t open window as train line was so close and loud. Sofa bed was shockingly uncomfortable

6

Ian

6 mars 2024

·

A séjourné 2 nuits

Been staying here regularly for over 16 years and until now the rooms have always been clean, comfortable and in good order, and the staff always friendly, but just stayed for 2 nights 4th & 5th March in room 333 T block and was really quite disappointed in the shabbiness of the room , heating was obviously not working so a plug in convector heater was in place, the traditional fitted desk lamp was missing, the bathroom floor tiles were loose and ungrouted in main section, no towel hook on the wall, no bathroom bin, bathroom extractor fan not working so everything steamed up, shower water temperature fluctuated from warm to very cold then back again every 20 seconds or so. I think I'll try Premier Inn next time after this experience

6

Jennifer

17 janv. 2025

·

A séjourné 3 nuits

The rooms say they had double beds, but they're actually three-quarter doubles (still technically a kind of double I suppose) and for two people it's awfully cramped.

6

Kirsty

14 juil. 2025

·

A séjourné 2 nuits

Hotel was spotless, staff were fab, only downsides were the bed was unbelievably hard so we barely slept, water pressure in the shower was so low I could wash my hair, and with the weather as hot as it was and no air con in the room it was unbearably hot in there. Purely down to how uncomfortable bed was we won’t book another hotel from this chain.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme amical et serviable, le personnel faisant souvent preuve de bonne volonté. Une minorité signale des lacunes telles qu'un service à la réception/au bar lent ou désagréable et de la frustration concernant l'enregistrement tardif.

Avis de voyageur à ce sujet

10

Jason

18 août 2025

·

A séjourné 2 nuits

Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou

10

William

5 juil. 2024

·

A séjourné 3 nuits

We always book into this Hotel when we are visiting Newcastle. We know we always get value for money. Love their beds and breakfast included in price is excellent. Staff are 1st class and so friendly. We have stayed so many times we nearly know them all, and they are all favourites.

10

Penny

25 août 2025

·

A séjourné 2 nuits

Hotel nice Check in was little slow,1st lady said room wasn't ready,as sge said didnt realise i wanted sofa bed made up.She said would sort it,then seemed to go off shift.So had coffee and after about 40 minutes later i went back up to see if ready,an young lad said so sorry i didnt realise you had been waiting so previous lady obviously hadnt told him .He was great though got us checked in right away.So think previos lady could've done more to make the other staff aware.Apart from that hotel was great.Room nice and clean.There was also another great male member of staff that was on night shift i was chatting to him the 2nd night as my son was joining us at the hotel later that evening.He was great guy and really helpful to my son saying there would still be few breakfast items available to him,as he had to leave just after 5am.Wish i wouldve got the 2 male staff members names as they were amazing

6

Laura

4 nov. 2024

·

A séjourné 3 nuits

Good: Parking Comfy bed Unlimited tea/coffee Bad: Sink in bathroom of 319 was absolutely stinking, smelled like a sewer Shower - water trickled out, couldnt wash my hair Service at bar was appaling, waited for 15 mins to be served and gave up - only one guy on and understandably busy with check-ins Juice at breakfast very watered down

2

James

22 juin 2024

·

A séjourné 1 nuit

We had a horrible experience at this hotel. Arrived at 00:45 following a long, delayed flight into NCL. The receptionist greeted us with "you're lucky to be able to check in, my system is closing down". He wasn't being sarcastic, he was deadly serious. He told us off for not sending him a message to let him know we would be late (how he expected me to have done that whilst sitting on a plane for 5 hours I am not sure). Nowhere on the website for this hotel does it say that check-in time is reatricted, and seeing as this hotel is fairly close to a large airport I doubt this is a rare occurrance. Having spent a long day travelling I just said 'look i just want to check in', he got shirty and wouldnt look at me again. The room was sweltering (no air con) and the double beds are very small so we got very little sleep. Breakfast is mediocre. Don't come here.

8

darren

19 févr. 2024

·

A séjourné 1 nuit

Son forgot his charger, went to front desk and she looked for an older apple charger for my son, couldn't find one. 5 minutes later knocked on room door with a charger from another staff member for him to use for the night. Very nice of them.

10

Robert

25 mai 2025

·

A séjourné 1 nuit

Lovely staff, that was start to finish. Everyone friendly, helpful and courteous. Would stay here again. Thank you.

6

david

2 sept. 2024

·

A séjourné 1 nuit

Good breakfast. Check staff rude

10

Fiona

3 nov. 2025

·

A séjourné 2 nuits

Front desk staff member was very welcoming . I left my ipods by mistake and housekeeping were honest and handed them in . Front desk then explained how to get them back.

6

Marleen

26 juil. 2025

·

A séjourné 1 nuit

Staf not really available: were zitting in office on smartphones when we were waiting at desk.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour le Metrocentre, l'A1 et les liaisons de bus vers Newcastle, situé dans un quartier commercial calme avec des restaurants de chaîne à proximité. L'établissement n'est pas central et la marche jusqu'au centre-ville peut être longue.

Avis de voyageur à ce sujet

10

Jason

18 août 2025

·

A séjourné 2 nuits

Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou

8

Andrew

9 juin 2023

·

A séjourné 3 nuits

I booked this hotel for a short stay mainly for the free parking, and I really just wanted a place to stay. It's a far old walk to the city centre, so if you'd like somewhere within easy reach of the city centre, then you'd to look elsewhere. The Metro Centre is however a fairly easy walk away.

10

Graham

6 mars 2025

·

A séjourné 2 nuits

Excellent location. Free parking. Substantial breakfast included. All you need from a budget hotel.

10

angie

24 sept. 2025

·

A séjourné 1 nuit

Friendly staff, very clean throughout. Excellent location for visiting the Metrocentre and getting into Newcastle. The staff were very helpful about the area and what public transport is use.

8

Allan

4 mars 2025

·

A séjourné 2 nuits

This hotel is within easy reach of the Metro Centre either on foot or by car. Its location is excellent for walks along the river. It is easily accessed from the A1. The rooms are a bit sparse but comfortable. The breakfast is good. And most importantly for us the place is dog friendly.

10

Cynthia

26 août 2024

·

A séjourné 1 nuit

This hotel is not downtown but super close to a couple restaurants. You would need to drive to get to downtown however this hotel was clean, quiet and a very pleasant stay.

10

Asad

10 nov. 2024

·

A séjourné 1 nuit

Amazing hotel, brilliantly located round the corner from Newcastle Metrocentre

10

Andrew

4 déc. 2024

·

A séjourné 4 nuits

The hotel was well situated, fifteen minutes from the city centre and very close to the metrocentre.

10

Joan

28 avr. 2025

·

A séjourné 2 nuits

Near or on bus route. Near Metro Centre. Quiet location all good but a bit commercial. The staff were really helpful and helped make the stay very enjoyable.

10

Ray

10 juil. 2024

·

A séjourné 3 nuits

Well-placed on the edge of town with easy access to major roads. The breakfast was more than adequate and the room was clean and comfortable. The staff were very friendly

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est inclus et souvent salué pour son rapport qualité-prix et son choix. Les plaintes récurrentes concernent la foule ou les files d'attente et certains articles qui sont rassis, tièdes ou limités pour les végétariens, avec du jus dilué mentionné ; beaucoup choisissent des restaurants à proximité pour dîner.

Avis de voyageur à ce sujet

10

Jason

18 août 2025

·

A séjourné 2 nuits

Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou

4

Tiana

16 nov. 2025

·

A séjourné 1 nuit

Breakfast was poor, everything was dry, gross, stale and I barely ate. Cutlery was dirty as were the plates and tables. Staff were no help and not friendly. Simply told us the bare minimum and to crack on ourselves, didnt even get seated for breakfast the woman walked off. Hotel room was meh, hairs on the bed, dirty glasses, the bathroom stunk had to keep the door closed. Water was awful and smelt awful too couldn’t even brush my teeth with it because of the smell. Ive stayed at multiple of this companies hotels and this one is definitely the worst by far. Total crap, fully regret my stay. Will never return to that location, waste of a couples weekend and £100. £100 FOR LESS THAN 24 HOURS IN HOTEL THAT LOOKS BARELY GOOD ENOUGH FOR A COUNCIL ESTATE

6

Laura

4 nov. 2024

·

A séjourné 3 nuits

Good: Parking Comfy bed Unlimited tea/coffee Bad: Sink in bathroom of 319 was absolutely stinking, smelled like a sewer Shower - water trickled out, couldnt wash my hair Service at bar was appaling, waited for 15 mins to be served and gave up - only one guy on and understandably busy with check-ins Juice at breakfast very watered down

6

Chris

1 mars 2025

·

A séjourné 1 nuit

The hotel served its purpose. It was comfortable enough. Clattering and banging in an adjacent room at 0515 wasn’t a pleasant awakening but not necessarily the hotels fault except maybe the lack of sound insulation. Breakfast in the morning however wasn’t great. It was plentiful but unfortunately the hot food selection wasn’t even warm.

8

Jasim

16 août 2025

·

A séjourné 1 nuit

Overall we had a good experience at this hotel, we only stayed 1 night. As a company-wide policy they don't provide bottked drinking water in the rooms, however jugs of iced water are available on request. We found the breakfast area very, very crowded at 9am, on the plus point they gave us vegetarian sausages as part of the breakfast package.

10

Jill

22 janv. 2025

·

A séjourné 1 nuit

The thing that impressed us most was the fact that the 'continental breakfast' was in fact a full breakfast. My husband was able to fill his plate with bacon, egg etc and there was a great selection of pastries, toast, fruit etc. We were really pleased.

10

Keith

20 nov. 2025

·

A séjourné 2 nuits

Room clean, staff friendly, breakfast wonderful!

6

Holly

16 nov. 2025

·

A séjourné 1 nuit

Not many sockets in the room and not in convenient places. No spare pillows. Was given less towels and cups than people in the room. Breakfast was ok but some of it was stale and the hash browns were awful, under cooked.

6

Rhona

17 oct. 2024

·

A séjourné 1 nuit

Bit disappointed and especially in relation to price! Breakfast was pretty poor...

8

Pirthipal

5 oct. 2024

·

A séjourné 3 nuits

Overall, it was a nice comfortable stay for a long weekend. Staff were very friendly but the vegetarian (egg free) choice at breakfast, was somewhat limited. The rubber seal in the shower cubicle needs attention, but the Dove hand and shower gels, were fab.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	71 $US
février	80 $US
mars	77 $US
avril	80 $US
mai	83 $US
juin	85 $US
juillet	94 $US
août	80 $US
septembre	96 $US
octobre	89 $US
novembre	83 $US
décembre	70 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $151	21 $149	22 $75	23 $138	24 $120
25 $87	26 $91	27 $96	28 $104	29 $99	30 $122	31 $175

di	lu	ma	me	je	ve	sa
1 $71	2 $86	3 $110	4 $104	5 $106	6 $82	7 $157
8 $60	9 $79	10 $106	11 $102	12 $69	13 $88	14 $147
15 $65	16 $83	17 $110	18 $90	19 $71	20 $86	21 $140
22 $64	23 $83	24 $104	25 $103	26 $108	27 $86	28 $206
29 $63	30 $79

Holiday Inn Express Newcastle Gateshead by IHG

Prix pour Holiday Inn Express Newcastle Gateshead by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 lits une place (with Free Hot Breakfast)

Chambre Standard, 1 lit double et 1 canapé-lit (with Free Hot Breakfast)

Chambre Standard (with Free Hot Breakfast)

Chambre Standard, 1 lit double (with Free Hot Breakfast)

Chambre Standard, 2 lits une place (with Free Hot Breakfast)

Chambre Standard, 1 lit double (with Free Hot Breakfast)

Avis des voyageurs sur Holiday Inn Express Newcastle Gateshead by IHG

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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