Name: The Vermont Hotel Newcastle
Address: Castle Garth, Tyne and Wear (comté), GB
Price range: 84 $US–259 $US per night
Rating: 8.38

Ce qu'en disent des voyageurs

À l'hôtel The Vermont Hotel Newcastle, les voyageurs apprécient l'emplacement central à proximité du château et de la Quayside, le personnel accueillant et le caractère classique de l'établissement. Beaucoup apprécient les chambres spacieuses et la vue, bien que des nuisances sonores et des problèmes de température reviennent et affectent le confort de certains.

Le parking sur place et le bar sur le toit sont des atouts, bien que les ascenseurs puissent être lents et le nombre de places de parking limité. La propreté est généralement bonne, bien que certains clients notent une décoration vieillotte et des problèmes d'entretien occasionnels, tels que des problèmes d'eau chaude ou de fenêtres. Le service est largement salué, mais les files d'attente à l'enregistrement, les téléphones non décrochés et les dépôts de garantie importants retenus pendant plusieurs jours sont des frustrations récurrentes. Attendez-vous à un séjour central et plein de caractère, avec un personnel serviable, idéal si vous privilégiez l'emplacement et le style classique à la modernité.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar sur le toit et le parking sur place sont appréciés, mais les ascenseurs sont souvent lents ou capricieux et le parking est limité ; plusieurs clients ont été affectés à un appart'hôtel dans un bâtiment séparé.

Avis de voyageur à ce sujet

6

Lewis

27 mars 2023

·

A séjourné 1 nuit

Lift is terrible room was freezing 2 small cans £8

6

Tracey

29 sept. 2024

·

A séjourné 1 nuit

Lovely hotel, spotlessly clean and pleasant reception staff with a. Great central location to the centre. Couple of issues: lifts where very temperamental not stopping at the right floor, then one of them breaking down. Breakfast was not good at all. It was cold due to the heaters not heating or keeping warm food warm. However, reception acted upon this and refunded us the breakfast off our final bill. Hopefully if they do sort that out then we would certainly stay here again

10

Derek

3 nov. 2024

·

A séjourné 1 nuit

Excellent hotel. Great to get free parking at a city centre hotel.

10

Abigail

5 mai 2025

·

A séjourné 1 nuit

Great hotel, staff were fantastic, friendly and extremely helpful. The location is great in quiet area but in 5/10 walking distance of everything. We managed to get parking at the hotel however there are limited space first come first served. But over all a fabulous hotel.

10

Julie

7 juil. 2024

·

A séjourné 1 nuit

Amazing room. The river view suite. With a separate lounge. Absolutely stunning views. Room Was spotlessly clean and well equipped. Location is perfect and very central, free car parking. Bed was so comfy. Visited above the rooftop bar which wa great.

8

Lisa

21 juin 2025

·

A séjourné 1 nuit

Great location and within walking distance of the town centre. Great roof top bar. A little tired looking hotel so could do with a little spruce up. Depending on your room you will hear the trains from VERY early!

8

Alexander

30 déc. 2024

·

A séjourné 1 nuit

Comfortable and warm, 11th floor therefore quiet. Reception, concierge and dining room staff all very friendly and helpful. The lift is a big problem, just doesn’t seem to operate efficiently. Evening meal dinner service was extremely slow, apparently skeleton staff due to illness. Food, could not recommend. Nut roast e.g. was floating in gravy, root veg, and roast soggy so basically inedible. Sliced sirloin similar. Unfortunate. Stayed many times before and no doubt will have a return visit.

8

Yvo

8 août 2023

·

A séjourné 1 nuit

Our booking was with the Vermont hotel and that's also were we were lead, but turns out we were in the aparthotel, which was a walk away from the hotel. The staff was very friendly and helped out with everything.

8

Tiago David

4 févr. 2023

·

Positives: beautiful grand hotel; outstanding breakfast and food at diner; staff helpful; spotless; parking. Negatives: small standard room; being a grand place attracts insta/influencers so expect young drunk crowd; loud rooftop bar pumping music until 1am; shouting in corridors.

8

Jeremy John

31 juil. 2024

·

A séjourné 2 nuits

Concierge came and parked our car for us as soon as we arrived. Disappointing that we thought we’d booked the hotel but we were directed down the road to the apartments

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Propreté

De nombreux commentaires décrivent des chambres et des espaces communs propres, mais d'autres signalent des problèmes tels que du linge taché, des surfaces poussiéreuses, des fenêtres sales et des lacunes occasionnelles dans l'entretien.

Avis de voyageur à ce sujet

4

Vivienne

18 juin 2023

·

A séjourné 1 nuit

Unfortunately we found large black hairs in the bath. Also the table tops behind the bed were extremely dusty. These hadnt been cleaned in a long time. Overall very disappointing stay in the Vermont.

8

Tracey

7 juin 2024

·

A séjourné 1 nuit

Concierge was excellent and overall service was very good. Super location and we parked for free which was a treat. The room was spacious and well furnished but it was roasting hot. Two windows but one wouldn't open and the other had a broken catch and wouldn't stay open. We ended up wedging it with our own items. We did report this to reception. Breakfast was good overall but bacon rock hard like leather on the buffet. Everything else was very good and we did enjoy our stay.

6

Caoimhe

7 déc. 2024

·

A séjourné 2 nuits

We were able to check in an hour earlier which was handy. Wasn't the cleanest, stain on duvet cover and the room was dusty. The hairdryer in the room was broken. Location is good, very walkable. Bed was comfy. Haven't received my security deposit back yet...

6

Marianna

23 juin 2025

·

A séjourné 2 nuits

The location is fantastic, firstly. The apartment was a good size, and was pretty clean. The bed was comfy, however there was a small blood stain on the duvet. There was also no cold water from the taps, and the ice machine wasn’t working, so we had to buy bottled water to keep in the fridge. The air vents were rather noisy, I could still hear them while wearing ear plugs. The staff seemed friendly.

8

Carrie

23 août 2025

·

A séjourné 1 nuit

Very clean, nice room, bit noisy with the trains

10

David

16 juin 2025

·

A séjourné 2 nuits

Really helpful staff, clean and tidy apartment, close to amenities, bars, restaurants, and the river. Has a really restful stay at the end of a traumatic week.

10

Victoria

16 nov. 2025

·

A séjourné 1 nuit

When we arrived we asked if we could leave our case as we were very early however the staff member took our booking information and checked us in as they had a room available. All staff were friendly, the room was spacious and very clean.

10

Richard R

8 juin 2025

·

A séjourné 1 nuit

We stayed in a window that overlooked the castle keep. The window was so dirty.We could barely see it and what a shame that was.

8

Cheryl

14 févr. 2025

·

A séjourné 1 nuit

It was fine. Bathroom could have been cleaner though

6

john

30 sept. 2024

·

A séjourné 1 nuit

Stayed in room 804, bathroom fan wasn’t working so everything got soaked when having a hot shower. Overall tired looking and a bit outdated

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Chambres

Les chambres sont souvent spacieuses avec une bonne vue, mais la décoration peut sembler datée ; des commentaires fréquents mentionnent des chambres très chaudes ou un refroidissement limité, ainsi que du bruit provenant du bar sur le toit ou des trains à proximité. Le Wi‑Fi était instable dans certains appartements.

Avis de voyageur à ce sujet

8

Dennis

15 août 2025

·

A séjourné 3 nuits

Bed Comfort was terrible, why is it you have terribly hard beds

8

Stewart

11 août 2024

·

A séjourné 1 nuit

Hotel is in a great location with free parking available. Staff are friendly and welcoming. Rooms are nice but a bit on the small side, OK if only staying for a few nights. The biggest issue was the heat in our room. It wasn't a particularly warm evening but our room was like an oven which meant a very uncomfortable night. There was a fan in our room but all it seemed to do was blow the hot air around. We had the window open all night but didn't make a difference.

6

Gail

23 févr. 2025

·

A séjourné 1 nuit

The apartment itself was really good. It was spacious and clean and had a fully fitted kitchen. The location was good for what we needed however it was a noisy area on a Saturday night. The only bad points were the WiFi did not work on our floor (we were on floor 2) and the TV was not a smart TV and didn't have a casting device either. Other than that it was a nice place to stay.

2

Hayley

4 juil. 2025

·

A séjourné 1 nuit

Room was average, noise was so loud. Even after finally getting to sleep due to music there was some sort of unit which revved up at 5am which was loud. Also no air con in room which made it unbearable

6

Ian

11 avr. 2024

·

A séjourné 1 nuit

1st time staying at this hotel. Sadly the rooms are very dated and could do with a refurb. Bed really uncomfortable

2

Christina

16 sept. 2025

·

A séjourné 1 nuit

Do not stay here without earplugs. Such an awful noise on the train track side of the hotel.

10

Joseph

28 juil. 2025

·

A séjourné 2 nuits

Great location, right next to the castle. Easy access to the train. Clean facility and nice staff.

8

Ann

20 juil. 2025

·

A séjourné 2 nuits

Fantastic location our room had a bridge view. The hotel is located at the top of a hill but once you’ve checked in there’s another entrance at the bottom of the hill that can be used it saved our legs. The hotel is clean and the breakfast is delicious I would definitely stay there again

6

Fiona

18 févr. 2024

·

A séjourné 1 nuit

We had a room on the 11th floor, and it was SO noisy, as the rooftop bar is directly above. Loud music until 2am, had no sleep and the room was stifllingly hot.

8

Fran

2 nov. 2025

·

A séjourné 1 nuit

Lovely staff large room with spacious twin beds

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Service

Le personnel et le concierge reçoivent souvent des éloges, mais les clients signalent un enregistrement lent ou chaotique, des téléphones non décrochés pour le service en chambre ou la réception, et des dépôts de garantie importants retenus pendant une période prolongée.

Avis de voyageur à ce sujet

8

Peter

8 févr. 2025

·

A séjourné 1 nuit

Every thing was great, the only thing that is annoying is the £50 security deposit, which basically means you are lending them some of your money for a few weeks

10

Sarah

11 juil. 2025

·

A séjourné 1 nuit

We stayed here for one night and had a great time. The hotel was in a great location and we really appreciated the fact that the lift went down to the quayside as we had a pram with us so the steps would’ve been very difficult. The hotel was beautiful and we managed to park in the car park which was very convenient. The concierge was very helpful and staff were all very friendly. Our quayside view was also great! The only issue we had was that the room was very hot as the window only opened a couple of inches and there was no fan. Aside from that it was perfect.

10

priya

26 mars 2025

·

A séjourné 1 nuit

I often stay at The Vermont and have always had a good experience. On this occassion, Daniel (don't think iv seen him before) at Reception was amazing. We had a very early start and were tired from our journey. Daniel swifty took care of our bags and bought us some coffee. Helped us with suggestions for Brunch places. Overall, Daniel was very kind, helpful and has amazing front of house presence.

6

William

18 août 2024

·

A séjourné 2 nuits

Poor service with no one answering room service phone or reception phone when calling from the room

4

Jonathan

17 nov. 2024

·

A séjourné 1 nuit

Ridiculous check in/out procedure. Insisting on taking £50 on a bank card. I dont ever carry physical cards!! The beds were as hard as stone. The mattress is the most important part of a hotel. Having to queue for 15 mins just to check out is so outdated. Use a key deposit box like every other hotel

6

raymond

13 sept. 2024

·

A séjourné 1 nuit

Rooms are nice, but large security deposit is held for way too long. Not a good service, ruins the overall stay having them keep your large deposit at ransom for so long.

8

Ken

8 déc. 2024

·

A séjourné 1 nuit

Took nearly 30 minutes to check in. Appreciate it was check in time for everyone at 3pm. However, service from the staff member who checked us in was fabulous. Great room. Generous sized. Comfy bed. Great bar service and ambience. Lovely breakfast. Speedy checkout.

10

Katrina

5 mai 2025

·

A séjourné 1 nuit

Great service. Fantastic staff.

4

David

21 mars 2025

·

A séjourné 1 nuit

The hotel seems to have lost staff members which they havent replaced as a result when you get to the hotel there was no one available to help with parking where as in the past this was dealt with by very helpful concierge staff. I was then queuing back to the main entrance for half an hour plus to check in albeit they had a large work party checking in but this could have been dealt with separately and organised away from the reception area if planned correctly and more reception staff on duty.

10

Beth

19 sept. 2024

·

A séjourné 1 nuit

Great breakfast, really friendly staff and Tom the concierge was very helpful.

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Emplacement

Excellent emplacement central à proximité du château, de la Quayside et de la gare, idéal pour les événements et les explorations à pied. La proximité de la voie ferrée peut être source de bruit pour certains.

Avis de voyageur à ce sujet

10

geoff

9 juil. 2024

·

A séjourné 2 nuits

Very comfortable well run hotel in an excellent postion overlooking the Tyne Bridge and adjacent to the Castle. Excellent staff...

10

David

12 sept. 2023

·

A séjourné 1 nuit

Great location near to the quayside close to loads of bars and restaurants & shopping within a 10 minute walk

10

John

22 sept. 2025

·

A séjourné 1 nuit

Excellent location, quality place. Would definitely stay here again

10

Joseph

28 juil. 2025

·

A séjourné 2 nuits

Great location, right next to the castle. Easy access to the train. Clean facility and nice staff.

8

Ann

20 juil. 2025

·

A séjourné 2 nuits

Fantastic location our room had a bridge view. The hotel is located at the top of a hill but once you’ve checked in there’s another entrance at the bottom of the hill that can be used it saved our legs. The hotel is clean and the breakfast is delicious I would definitely stay there again

10

Sarah

11 juil. 2025

·

A séjourné 1 nuit

We stayed here for one night and had a great time. The hotel was in a great location and we really appreciated the fact that the lift went down to the quayside as we had a pram with us so the steps would’ve been very difficult. The hotel was beautiful and we managed to park in the car park which was very convenient. The concierge was very helpful and staff were all very friendly. Our quayside view was also great! The only issue we had was that the room was very hot as the window only opened a couple of inches and there was no fan. Aside from that it was perfect.

6

Paul

7 avr. 2025

·

A séjourné 1 nuit

Comfortable room with good breakfast. The hotel is in a great location, with access to the quayside and station levels

10

Daniel

4 avr. 2025

·

A séjourné 1 nuit

Great location. Will be staying again

10

Gerard

21 mai 2025

·

A séjourné 1 nuit

Great Hotel. Very central. Good value for money

8

Michael

13 août 2024

·

A séjourné 2 nuits

Love this place, it’s in the heart of Newcastle, has it’s own car park, is well priced but…the hotel has seen better days (our AC died on the first night) and it can be loud, particularly during the weekends.

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Repas

Le petit-déjeuner et le thé de l'après-midi reçoivent de nombreux compliments, mais plusieurs clients ont trouvé les plats du buffet froids ou moyens et le service en chambre difficile à joindre. Les espaces bar et restaurant sont attrayants et généralement appréciés.

Avis de voyageur à ce sujet

6

Tracey

29 sept. 2024

·

A séjourné 1 nuit

Lovely hotel, spotlessly clean and pleasant reception staff with a. Great central location to the centre. Couple of issues: lifts where very temperamental not stopping at the right floor, then one of them breaking down. Breakfast was not good at all. It was cold due to the heaters not heating or keeping warm food warm. However, reception acted upon this and refunded us the breakfast off our final bill. Hopefully if they do sort that out then we would certainly stay here again

6

Liam

28 juil. 2023

·

A séjourné 1 nuit

Great location. Breakfast was very disappointing. All the cooked options we had were cold, even the freshly ordered items.

8

William

28 juil. 2024

·

A séjourné 2 nuits

Great friendly staff, located in the heart of Newcastle City centre. Rooms very mucky decorated. Food has some room for improvement. Breakfast was a buffet style full English with the addition of a continental. However the full English was put out and forgot about. Bacon like shoe leather, sausages shrivelled and dry. Two tone scrambled eggs. We looked ordered a light lunch from the bar to our room. Only we couldn't raise anyone from room service, bar or reception. So I had to walk down to order. When at the bar I found out the hotel had changed the menu and the choice I wanted wasn't available. Small point I know but they add up and lower my rating from a 5 to a 4

10

John

30 mai 2025

·

A séjourné 1 nuit

Great location near the castle and other city highlights. Staff was very nice and room was clean and spacious. Dining options were great as well.

10

Amanda

4 juin 2025

·

A séjourné 1 nuit

Lovely hotel. Nice spacious room Excellent service. Staff were all very friendly and helpful. We had afternoon tea which was fabulous, couldn’t eat it all

8

Ken

8 déc. 2024

·

A séjourné 1 nuit

Took nearly 30 minutes to check in. Appreciate it was check in time for everyone at 3pm. However, service from the staff member who checked us in was fabulous. Great room. Generous sized. Comfy bed. Great bar service and ambience. Lovely breakfast. Speedy checkout.

8

Lorna

31 mars 2024

·

A séjourné 1 nuit

We love staying at the Vermont. A fantastic location, love the bar and the rooms and lovely. We would have rated it 5 stars but the breakfast is not great. It’s not because it’s buffet style, it’s more the quality is not great and it’s not kept well either. We still love it but would be 5 stars once the breakfast is better

10

Stuart

6 févr. 2025

·

A séjourné 1 nuit

We had a great stay. The bar could have stayed open a bit later for food but we were able to get room service which is 24 hours. Great value for money.

10

Andrew

5 avr. 2025

·

A séjourné 1 nuit

Great hotel. The dining rooms , bars and function rooms are stunning.

6

Catherine

9 juil. 2024

·

A séjourné 1 nuit

Impressive hotel, super for direct access to city centre. This is our second stay and will stay again the future. Our double room was a little tired looking and the pillows lumpy. The mattress was good and supportive. Breakfast was disappointing. Cooked English was dried out and eggs watery. Mashed avocado was slimy. Chopped fresh fruit had lost any bite, was going mushy/ translucent. All the food seemed to have been prepared far too far in advance and had lost any freshness. The fruit could have been chopped a day or more in advance….a shame as this hotel has the potential to be really good.

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Mois	Prix moyen
janvier	108 $US
février	109 $US
mars	108 $US
avril	107 $US
mai	120 $US
juin	117 $US
juillet	127 $US
août	108 $US
septembre	140 $US
octobre	130 $US
novembre	120 $US
décembre	123 $US

di	lu	ma	me	je	ve	sa
1 $90	2 $85	3 $85	4 $90	5 $128	6 $210	7 $191
8 $90	9 $95	10 $95	11 $113	12 $140	13 $210	14
15 $94	16 $94	17 $94	18 $85	19 $94	20 $128	21 $252
22 $94	23 $94	24 $84	25 $144	26 $94	27	28 $217
29 $97	30 $85

The Vermont Hotel Newcastle

Prix pour The Vermont Hotel Newcastle

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard avec lits jumeaux

Castle View Double

Suite Junior (Castle)

Chambre Double

Suite, vue fleuve

Chambre Double Classique, 1 lit double

Chambre Standard avec lits jumeaux, vue fleuve

Suite Exécutive (Castle)

Suite Présidentielle

Avis des voyageurs sur The Vermont Hotel Newcastle

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $204	21	22 $129	23 $178	24 $259
25 $161	26 $91	27 $91	28 $101	29 $229	30 $191	31 $227