Novotel Palembang

Name: Novotel Palembang
Address: Jl. R. Sukamto No. 8A, Palembang, Indonesia, Palembang, South Sumatra, Indonesia
Rating: 8.15

"Loved the bar"

"Convenient location"

"Loved the pool"

"Rooms were well sized"

"Accommodating staff"

"Impressive views"

Amenities

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Property description

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a nightclub, and a health club. This hotel also features complimentary wireless internet...

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Guest reviews

8.2

Very good

Based on 1,239 verified reviews

Facilities

8.8

Cleanliness

Rooms

Service

Location

8.1

Dining

Who stays here?

Business

54%

Couple

Family

24%

Group

Solo

Jimmy Teo Li

3 weeks ago

Stayed 2 nights

Clean room and nice place to stay at

Binh Trang

20 Aug 2025

Stayed 1 night

The floor dirty

John

15 Jun 2022

Stayed 3 nights

I was able to relax and forget about work. It was great

Stefano

30 Dec 2024

Stayed 1 night

Ottimo hotel con tutti i comfort

Translate

Jl. R. Sukamto No. 8A, Palembang, Indonesia

Location

In the heart of Palembang, Novotel Palembang Hotel & Residence is within a 5-minute drive of Palembang Golf Club and Palembang Trade Center Mall. This golf hotel is 4.2 mi (6.7 km) from Kemaro Island and 4.3 mi (6.9 km) from Pulau Kemaro Pagoda.

Palembang Trade Center Mall(0.5 Miles)

Palembang Golf Club(0.9 Miles)

Palembang Square Mall(3.1 Miles)

Kemaro Island(4.2 Miles)

Pulau Kemaro Pagoda(4.3 Miles)

Museum Balaputra Dewa(4.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, with valet parking offered for a fee of IDR 100,000 per day. Limited parking is available, and reservations are not required.

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately IDR 220,000 for adults and IDR 110,000 for children.

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Airport shuttle services are available for a fee of IDR 350,000 per vehicle (one-way, maximum occupancy 2). Guests must contact the property with arrival details before travel to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific needs.

The hotel is located in the heart of Palembang, within a 5-minute drive of Palembang Golf Club and Palembang Trade Center Mall. It is approximately 4.2 miles from Kemaro Island and 4.3 miles from Pulau Kemaro Pagoda.

Yes, the property features two outdoor pools. Pool access is available from 6:00 AM to 8:00 PM, and the pool is seasonal.

Children are welcome at the property. The minimum age for children to stay for free is not specified, so guests are encouraged to check with the property for specific age policies.

The property does not specify the availability of extra beds or cribs. Guests should contact the property directly to inquire about specific needs and any associated costs.

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