Four Points by Sheraton Perth

Comfortable and quiet. Perfect location for events at RAC Arena. I checked in at 3.05pm and all the parking was already full so I had to spend $44 at the CPP next door. Lesson for next time to see if I can reserve a spot upon booking. Room service was quick, the corn ribs were amazing but unfortunately the beef burger was grainy and overcooked. A nice stay all in all

Great hotel in a great location. The room felt like it had recently been renovated which was a vast improvement from the last time I stayed there. My only complaint would be that the parking in the nearby carpark was expensive & the hotel doesn’t offer parking validation anymore. It cost me $40 for overnight self parking.

Valet parking very confusing. Didn’t know where to park. Staff directed us to park in multiple story parking which was fine however we wanted valet. Everything else was excellent

good location for the RAC arena and a short walk from train station. The bar service was extremely slow considering they knew a concert was on - line up nearly out the door. They had a very limited menu on as it was a concert too so we went elsewhere for pre show dinner. Rooms clean but walls paper thin so we heard each and every guest coming and going.

It was close to to where we needed to be . . What i didnt like was parking . I believe if you are staying in a motel = hotel .parking should be in cluded.. its a bit off putting .

Reasonably located hotel accessible to RAC arena and city shops and restaurants. A small fitness gym but no swimming pool. Quite noisy at night due to traffic. Friendly staff and reasonably good buffet breakfast.

Our stay was mostly fantastic. Breakfast was lovely as usual and our room was clean and pleasant. Our only issue for the stay was on the Saturday night we (3 of) ordered cocktails at the bar. There was no one else waiting for drinks aside from us and it took 25mins to get the 3 cocktails to us, which we understand they do take a little longer but we did think that 25mins was quite a long time to wait. The food we had was delicious but! Other than that we were very satisfied with our stay! Thank you

No coffee/snacks availability after breakfast facility closes at 10.00AM until bar/restaurant opens after 4.00M - I don't want to be imprisoned in my room to get room service. No laundry facilities available two days running (Sunday and public holiday). I expect better from the Sheraton name.

Parking said it was included but hotel would only validate for one in and out not all of the stay

Room was clean and staffs were very very kind and helpful. Facilities look a bit old with some wear and tear.

clean room, staff

酒店位置距離最近的火車站15分鐘路程，在市中心的酒店來說，以這個價錢，房間算寬敞，整潔方面尚可，住了五個晚上，其中一天房務人員幫忙更換床單及做清潔，清潔方面有些地方可以更仔細，但尚算合格，如可改進清潔度更佳。推薦給有Budget又注重清潔的旅行。

Very Clean and great staff

Room was spotless. Staff very helpful. Breakfast fantastic!!!! Hotel lovely.

All staff were courteous ( from reception, housekeeping and breakfast staff) Clean room.

Room cleaning irregular

Overall out stay was "fine" but I won't be booking the Four Points in Perth ever again. I'm not one to complain but there were a number of factors that really impacted our experience: (1) I was signed up to Marriott Bonvoy rewards after specifically declining when asked during check-in. Besides the data privacy concerns, the spam in my inbox was daily and not appreciated. It was such a pain to close my account I eventually went down to reception and made it their problem (2) Breakfast was "OK" but there was a sever lack of cleanliness and care for hygiene. We had breakfast 6 times and each time found that surfaces and shakers were greasy, already used utensils were put back with clean ones and the seemed to be a lack of care from the staff to help out when asked. The food also left a lot to be desired, we often didn't finish our meals and left food on our plates which is very unlike me! (3) Housekeeping was a joke. Our used cups and mugs weren't removed when requesting the room to be cleaned, and instead were grouped under the TV. There was a stage that we had 4/5 there after requesting a room refresh (4) The whole hotel needs a review, especially if they're "4 stars". The carpets in the hallways are dusty and stained, the curtains in the rooms are just as bad. The hotel is pretty run down overall. For the price we paid including breakfast, I was very disappointed and hope that anyone reading this carefully researches other reviews before deciding to book

We had a great stay here while in Perth! Hotel is very clean and safe, rooms are spacious. Staff on reception were friendly and helpful.

Room was spacious and spotless, all staff were friendly and helpful, i should mention Sofia at the reception desk, she is very helpful and professional

Staff were ALL outstanding in customer service, but sadly, the following were not great: - 1) the phone was not connected, so had to call to get this sorted. Turned out the phone was not plugged in behind the bed. 2) the electricals around the desk (to plug in kettle and lamp) were not working so had to call to get this sorted -turned out the main plug behind desk was not plugged in. 3) Netflix was un-hearable, so called service, yet they were only aloud to put it up another 10 notches, yet it was still very quiet. This only was with Netflix yet was fine on u-tube! 4) there was no body wash in container in shower to have a proper shower

Spacious rooms

My bed wasn’t level- the mattress needed to be replaced I could hear my neighbours talking through the walls - and the hallways Noisy Great location but hard to sleep

Central city location. Big spacious rooms modern bath area. Good value.

Room was spacious, toiletries fantastic and location is near to the busy areas but not in the middle of it...which is nice to me

The room was clean but the beds were small. They appeared smaller than a double bed which was a bit squashy with 2 kids and 2 adults in 2 beds. The breakfast buffet is small but adequate and the location is excellent. room service was fast and tasty and well sized.

I have stayed at this hotel several times in the past. It is in a great location for a short stay. Breakfast was great and plentiful, however I was disappointed that barista made espresso coffee was not included in the cost. On this recent stay, my room (Room 201) was located next to the lift-shaft. The noise from the moving lifts as well as the low level vibration was very annoying. Stay away from similar rooms.

Terrible communication at check in regarding access to the room. Room dated, heavy wooden furniture did zero to lighten the aspect and, gym directly above room resulting in the pitter patter of 20kg weights bring dropped on the ground late into the night and early in the morning. Avoid floor 6 at all costs! Mattress was as hard as the weights in the gym for me anyway.

Room faced the street and you could hear street noise all night long, needs double glazing especially for the $$$ you pay

The matresses were very uncomfortable. They were in a V shape.

Is a clean room but the beds were a little bouncy (just our preference to not be so bouncy).

2nd time here, wanted to give them another try but service is lacking and not even complimentary wine as stated for hotel.com silver or gold members.

Very frustrating check in. Manager was argumentative over the credit card we wanted to use. Very upsetting start to overnight stay to celebrate our wedding anniversary.

Early check in and Jessica on front desk was excellent.

Check in was a lil poor had a lady say she would be with me very soon but then went and took keys for cars in and out for ages only to have to be served bye anther why heaps of ppl after me where served

Nice hotel, but waited over 30 minutes for my car as it was a peak period for checking out….the poor staff where overworked and they needed many more people on

The concierge on arrival was very warm and welcoming, which made us feel instantly at ease. We were pleasantly surprised with a complimentary upgrade. The room was spotless, and breakfast was excellent—all of the food was fresh and delicious. We're truly grateful for the wonderful hospitality.

Overall out stay was "fine" but I won't be booking the Four Points in Perth ever again. I'm not one to complain but there were a number of factors that really impacted our experience: (1) I was signed up to Marriott Bonvoy rewards after specifically declining when asked during check-in. Besides the data privacy concerns, the spam in my inbox was daily and not appreciated. It was such a pain to close my account I eventually went down to reception and made it their problem (2) Breakfast was "OK" but there was a sever lack of cleanliness and care for hygiene. We had breakfast 6 times and each time found that surfaces and shakers were greasy, already used utensils were put back with clean ones and the seemed to be a lack of care from the staff to help out when asked. The food also left a lot to be desired, we often didn't finish our meals and left food on our plates which is very unlike me! (3) Housekeeping was a joke. Our used cups and mugs weren't removed when requesting the room to be cleaned, and instead were grouped under the TV. There was a stage that we had 4/5 there after requesting a room refresh (4) The whole hotel needs a review, especially if they're "4 stars". The carpets in the hallways are dusty and stained, the curtains in the rooms are just as bad. The hotel is pretty run down overall. For the price we paid including breakfast, I was very disappointed and hope that anyone reading this carefully researches other reviews before deciding to book

There is a service issue with staff knowledge in the bar

Room was spacious and spotless, all staff were friendly and helpful, i should mention Sofia at the reception desk, she is very helpful and professional

Drink on arrival, 5 star service through

Well located for RAC Arena. Clean and comfortable.

Right across from the RAC arena. Perfect location

The location was great for quick easy free bus to the CBD or a 15 minute walk. Comfy beds and friendly staff

We attended an event at RAC arena, which was perfect as it was right across the road. The breakfast was really good here, rooms clean and staff all really friendly.

Great location close to everything and the hotel was comfortable, clean and tidy with great service, would stay again

This property is directly across the road from RAC arena so very easy to attend the concert which we had gone to Perth for.

Quick and Easy Check in. Property is close to Eatertown and RAC arena. Staff were helpful. Breakfast was nice

Very nice property with a bar and restaurant. Great location for restaurants, shopping and dining close by and close to Elisabeth Quay area.

Convenient for the trains and taxis, both to north & south

We love staying here as it is very close to the venue where we attend a lot of events. It is Handy to the freeways both North and South and easy walking distance to shops and the city centre. Staff are very friendly and attentive.

Location was great for whst we needed. Walking distance to events and night-life. Rooms were clean. I did look for a blanket but coukd not locate one in room. The breakfast although suitable coukd do with a wider variety abd extra coffee machine as the one there was not working properly and a line to wait. Will stay here again. Welcome drink was a nice touch.

Great value for a 4 night family stay in Perth. Hotel staff very helpful, Buffet breakfast is cheap and serves its purpose. Bar food was good. Hotel close to everything in the city. Walkable

There was a noise (sounded like pipes in the ceiling) constantly making noises waking my daughter up at all hours. The breakfast buffet was awful, dried out bacon, microwaved tiny chipolatas, beans (that’s aren’t proper beans) they had chickpeas and did not taste nice. I normally always stay here but thinking I’ll try elsewhere next time.

Just a quick add. Room service came cold. When contacted and new food brought it was cold again

Breakfast service and food very good

Conveniently located for events at the RAC Arena. Staff are always kind and welcoming. Booking was made online for a room with 2 beds for a family of 4, when we arrived the room only had 1 king bed. Reception staff tried to relocate however due to high occupancy they had to bring a single trundle bed into the room for my husband while myself and 2 kids shared the king. They were quick to resolve the issue but obviously it made things very tight for our overnight stay. They did comp us 2 free drinks but the revenue wasn't open late the day we stayed so we weren't able to use the vouchers. Breakfast was very busy. Staff were overwhelmed with guest numbers and cleaning off tables. Several items (mushrooms, bacon, pancakes and juice took long periods of time to be filled again. One coffee machine on a very busy morning isn't ideal either. We will continue to book and stay when there are events at the RAC Arena.

Room was spotless. Staff very helpful. Breakfast fantastic!!!! Hotel lovely.

Very average for 4 stars. I disliked the breakfast! It was awful.

Easy check in process Comfy bed Buffet breakfast was incredible

Late arrival and staff very welcoming. Had breakfast every day which was excellent. Had dinner in Bar 2 nights. Service was quick and well priced and enjoyable. Staff all over venue were excellent and very friendly. Would recommend this venue.