Cheetham Hill Guest House

The deluxe double was anything but deluxe. The room was extremely grubby. stains and marks on all walls. The room stunk of smoke not just cigarette smoke either. Someone had left a preparation rolling tray in top drawer with cigarette butt's and other stuff. Having to phone a number that was stuck to the door to gain entry to check in was not well organised. The blinds in the bedroom didnt block any light. Bed was very uncomfortable. Loud annoyingly other guests staying were talking all hours very disrespectful.

I stayed at this hotel for two days and overall had a good experience. The hotel was comfortable and pleasant, but I think the carpets need to be replaced or updated, because they smail

Was horrible close to that place was people în black dress with balaclava was near to grab my phone Not safe that place.And the have something strange They let lott off people to book and he chews person ho ghet the room. Lott off people complaining

The property was incredibly difficult to find and when we eventually found it had to ring a number that was stuck on the door to say we had arrived. The man on the phone had no idea he was expecting us, when we gave booking number I received a message to say booking accepted followed by him not coming to the door and just said there was no room for us due to a leak. There was no face to face contact, no courtesy call to say there was no room and now no contact back to initiate my refund! 100% do not recommend.

SCAM ALERT!! I booked my stay for 3 nights I.e. from Fri 28 Aug till 31st. I received a confirmation email before few hours of Check-in. I arrived at property around 2 hrs late from my Checkin time. Upon arrival I found the property door is shut and has no other access to entrance. There was a dead rat beneath the bench at entrance, pls check image. Also, There was a contact no. pasted on door for check in however the contact no. given on confirmation email was different. So I contact the no. Given on email first which didn’t respond and later I contact the no. Put On the door. Their staff picked my call and first he told me that my booking has been cancelled cos my contact no. Is missing, and he asked my confirmation no. To process the refund which I refused at first. When I called the same no. again to request if there are any options available or any rooms with higher prices, they refused, and luckily the guy came out from property. Then I spoke with him in person who told me that the property damaged and their previous tenant is still there who is drunk. So, I shared my confirmation no. And left. He also told me that I will receive my refund mostly by Tuesday. So I left the property and called hotels.com and informed the same, which confirmed from property and connected me with Expedia to process the refund for which I am still waiting. Since then everytime I chatted hotels.com they told me wait 24 to 72 hours and no resolution from their end. TRULY DISAPPOINTED BY HOTEL