Iberostar Waves Paraíso Beach - All Inclusive
US$ 216
/noite
Média para outubro
Preços para Iberostar Waves Paraíso Beach - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 216
/noite
Média para outubro
Preços médios mensais
Em Iberostar Waves Paraíso Beach - All Inclusive, o preço por noite é, em média, US$ 161 no mês mais barato (setembro) e US$ 450 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 369 |
| fevereiro | US$ 450 |
| março | US$ 359 |
| abril | US$ 341 |
| maio | US$ 237 |
| julho | US$ 185 |
| agosto | US$ 178 |
| setembro | US$ 161 |
| outubro | US$ 216 |
| novembro | US$ 321 |
| dezembro | US$ 329 |
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out. · US$ 216
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Mais caro: fevereiro (aprox. US$ 450)
Mais barato: setembro (aprox. US$ 161)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais.
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Há estacionamento com motorista grátis no local.
Restaurante
Recarregue baterias no restaurante Buffet La Plaza dIberostar Waves Paraíso Beach - All Inclusive. Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 5 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 10:00.
Quartos
Sinta-se em casa num dos 424 quartos com ar condicionado, um minibar e um televisor de ecrã plano. As unidades contam com uma varanda. O leque de entretenimento ao seu dispor inclui uma seleção de canais via satélite e videojogos. Ligue-se à internet sem fios para estar sempre conectado. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Em Playa del Carmen, Iberostar Waves Paraíso Beach - All Inclusive ficará à beira-mar, a 1 minuto(s) de carro de Campo de Golfe de Playa Paraiso e a 9 minuto(s) de Praia de Maroma.
O que há nas proximidades
Campo de Golfe de Playa Paraiso(0.3 milhas)
Praia Paradise(0.8 milhas)
Boutique Cirque du Soleil em Vidanta Riviera Maya(1.1 milhas)
Campo de Golfe Nicklaus Design(1.2 milhas)
Sanctuary Pool(1.7 milhas)
Praia de Maroma(2.8 milhas)
Parque Ecológico Tres Rios(6.3 milhas)
Jardim Botânico Dr. Alfredo Barrera Marín(6.8 milhas)
Cápsula del Tiempo del Santuario de la Esperanza(6.8 milhas)
Campo de Golfe El Camaleón Mayakoba(7.8 milhas)
Monumento Ruta de los Cenotes(8 milhas)
Spa da Selva(9.1 milhas)
Iglesia Católica de San José(9.4 milhas)
Praça de Puerto Morelos(9.4 milhas)
Praia Ojo de Agua(9.4 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(33.9 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(23.8 milhas)
Aeroporto Internacional de Tulum (TQO)(77.9 milhas)
Localização
Carretera Chetumal - Puerto Juarez km 309, Playa del Carmen, Estado de Quintana Roo, México
Campo de Golfe de Playa Paraiso (0.3 milhas)
Praia Paradise (0.8 milhas)
Boutique Cirque du Soleil em Vidanta Riviera Maya (1.1 milhas)
Campo de Golfe Nicklaus Design (1.2 milhas)
Sanctuary Pool (1.7 milhas)
Praia de Maroma (2.8 milhas)
Opções de quartos
5
Quarto Premium (Tropical View)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
366 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Premium
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
366 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Premium, junto à piscina
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
366 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Suite Júnior (Beach Access)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
388 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Premium (Pure Wellness)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
366 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Premium (Promo)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
366 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Suite Júnior, junto à praia
Detalhes do quarto
2 Camas De Casal
Dormidas 3
474 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Iberostar Waves Paraíso Beach - All Inclusive
8.5
Muito Bom
Com base em 1.000 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
35%
Família
48%
Grupos
13%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Iberostar Waves Paraíso Beach - All Inclusive, os viajantes elogiam os jardins exuberantes e repletos de vida selvagem, as piscinas amplas, o acesso à praia e a equipe geralmente simpática, ao mesmo tempo em que observam que o resort tem um layout muito extenso que exige caminhadas ou espera por transporte.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Iberostar Waves Paraíso Beach - All Inclusive, os viajantes elogiam os jardins exuberantes e repletos de vida selvagem, as piscinas amplas, o acesso à praia e a equipe geralmente simpática, ao mesmo tempo em que observam que o resort tem um layout muito extenso que exige caminhadas ou espera por transporte.
O feedback sobre a alimentação é misto, com buffets repetitivos, reservas limitadas nos restaurantes à la carte e um serviço de bar fraco ou lento, embora alguns hóspedes tenham apreciado a variedade e os restaurantes especializados. Os quartos são geralmente espaçosos, mas datados, com problemas recorrentes de ar condicionado, tomadas limitadas e problemas ocasionais de manutenção. Muitos mencionam apresentações insistentes sobre a adesão a clubes, horários de fechamento antecipados das piscinas e falta de espreguiçadeiras, e a presença de algas marinhas que afetam o banho de mar em algumas épocas do ano. Espere um resort grande, rico em natureza e ideal para famílias, com piscinas e atividades animadas, em vez de uma experiência mais intimista ou focada na vida noturna.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Resort enorme com uma extensa rede de piscinas e vários bares na piscina, uma boa academia e um campo de golfe bem avaliado. Relatos recorrentes mencionam a escassez de espreguiçadeiras, horários de fechamento antecipados de piscinas/bares, carrinhos de transporte inconsistentes, ausência de serviço de quarto e algumas instalações que exigem reserva ou pagamento extra.
Avaliações dos hóspedes relacionadas
6
Rehina Afanasyeva
7 de mar. de 2024
·
A estadia foi de 7 noites
A la carte dining was pretty good but make sure that your time in advance. Also, you cannot book all nights you want, it's limited based on the amount of time you spend at the hotel. We spent 7 nights and were able to book only 3 times at a la carte restaurants. Pools were cold, to the degree that even kids didn't want to be in the water. It was not enough chaise longs both at the beach and poolside. They have a ton of Balinese beds you can book for money ($20-30 a day depends on location) but they stay empty and take up the room where chaise longs could be. Long lines at the pool and beach bars. Cocktails were not good. The territory in large, very green and beautiful with a ton of wildlife - agouti, coati, peacocks, spider monkeys in one area. that was probably the best. The beach is good, no big waves no big rocks (but still some some be careful). There were some seaweed but not much and hotel personnel took pretty good care of it.
A la carte dining was pretty good but make sure that your time in advance. Also, you cannot book all nights you want, it's limited based on the amount of time you spend at the hotel. We spent 7 nights and were able to book only 3 times at a la carte restaurants. Pools were cold, to the degree that even kids didn't want to be in the water. It was not enough chaise longs both at the beach and poolside. They have a ton of Balinese beds you can book for money ($20-30 a day depends on location) but they stay empty and take up the room where chaise longs could be. Long lines at the pool and beach bars. Cocktails were not good. The territory in large, very green and beautiful with a ton of wildlife - agouti, coati, peacocks, spider monkeys in one area. that was probably the best. The beach is good, no big waves no big rocks (but still some some be careful). There were some seaweed but not much and hotel personnel took pretty good care of it.
8
Paul
1 de dez. de 2023
·
A estadia foi de 7 noites
The check in process was so slow. I wish they had a 24 hour room service or snack bar.
The check in process was so slow. I wish they had a 24 hour room service or snack bar.
8
Beata Dorota
13 de mar. de 2025
·
A estadia foi de 9 noites
This hotel is beautiful, has nice beach but only 5 palm trees on it. Every morning before 7 :00 am we had to reserve sunbed because there weren't many of them . Same at the pool. Food was ok in the buffet. Dinners at the restaurant were very good.
This hotel is beautiful, has nice beach but only 5 palm trees on it. Every morning before 7 :00 am we had to reserve sunbed because there weren't many of them . Same at the pool. Food was ok in the buffet. Dinners at the restaurant were very good.
10
Marco Mario
2 de jun. de 2024
·
A estadia foi de 4 noites
Excellent hotel excellent staff and facilities. It only needs more bars and snack options around the pool area
Excellent hotel excellent staff and facilities. It only needs more bars and snack options around the pool area
6
Kevin
5 de out. de 2025
·
A estadia foi de 6 noites
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
8
Natasha
10 de out. de 2025
·
A estadia foi de 7 noites
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
6
maricela
6 de set. de 2023
·
A estadia foi de 4 noites
It’s a nice place but they don’t have times or hours on any of the places to get food at so you don’t know what time you can eat unless you find someone to help you , they also tell you about their “90 min presentation” but they are trying to get you to be a member which is fine but it’s way over 90 mins and they say they’re not going to pressure you but once you say no they keep “trying to make it work” over all nice place just keep in mind that they will try to make you do their 90 minute presentation that’s way over 90 minutes with a free breakfast which was okay but you’re there for vacation not to be held down for 4 hours plus… also the pools close at 7 which is annoying
It’s a nice place but they don’t have times or hours on any of the places to get food at so you don’t know what time you can eat unless you find someone to help you , they also tell you about their “90 min presentation” but they are trying to get you to be a member which is fine but it’s way over 90 mins and they say they’re not going to pressure you but once you say no they keep “trying to make it work” over all nice place just keep in mind that they will try to make you do their 90 minute presentation that’s way over 90 minutes with a free breakfast which was okay but you’re there for vacation not to be held down for 4 hours plus… also the pools close at 7 which is annoying
10
Charles M
18 de out. de 2025
·
A estadia foi de 7 noites
Pool was clean. Hotel is too large . Spread out.
Pool was clean. Hotel is too large . Spread out.
10
Salman
6 de out. de 2025
·
A estadia foi de 7 noites
Amazing resort. They should open access to bars across all resorts. Also they need to have a 24/7 bar and food service. Closing everything at 1am is diabolical. Besides everything closing at 1am my experience at this resort was exquisite.
Amazing resort. They should open access to bars across all resorts. Also they need to have a 24/7 bar and food service. Closing everything at 1am is diabolical. Besides everything closing at 1am my experience at this resort was exquisite.
8
Jeffery
28 de fev. de 2023
·
A estadia foi de 9 noites
Very nice property. Staff was excellent in every section. Very hard to find pool chairs. Most were blocked off before 8:00 a.m.
Very nice property. Staff was excellent in every section. Very hard to find pool chairs. Most were blocked off before 8:00 a.m.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A propriedade e os quartos são frequentemente descritos como limpos e bem conservados, com a equipe de limpeza frequentemente elogiada. No entanto, há reclamações periódicas sobre banheiros de piscina sujos ou com mau cheiro, pragas ocasionais e problemas de manutenção, como água da torneira marrom.
Avaliações dos hóspedes relacionadas
4
Niki
24 de mai. de 2024
·
A estadia foi de 4 noites
Brown water would come out of my shower head before it became “clear” and the rooms weren’t really clean
Brown water would come out of my shower head before it became “clear” and the rooms weren’t really clean
8
Doris
23 de out. de 2025
·
A estadia foi de 11 noites
Große Zimmer/Bad, gute Reinigung. Weitläufige Anlage mit verschiedensten Tieren. Verschiedene Restaurants die vorher reserviert werden müssen. Tische und Geschirr könnten besser gereinigt und gepflegt werden, viel Essensauswahl. Gutes Fitnessstudio.
Große Zimmer/Bad, gute Reinigung. Weitläufige Anlage mit verschiedensten Tieren. Verschiedene Restaurants die vorher reserviert werden müssen. Tische und Geschirr könnten besser gereinigt und gepflegt werden, viel Essensauswahl. Gutes Fitnessstudio.
6
Memo
18 de set. de 2025
·
A estadia foi de 2 noites
Instalaciones muy grandes con nuchas opciones de alberca, pero, falta mas limpieza, la piscina estaba sucia muy sucia y tambien falta mas atencion al cliente, para que los empleados estan de mal humor todo el tiempo con su cara de enojados, solo 2 empleados de todos tuvieron una excelente atencion.
Instalaciones muy grandes con nuchas opciones de alberca, pero, falta mas limpieza, la piscina estaba sucia muy sucia y tambien falta mas atencion al cliente, para que los empleados estan de mal humor todo el tiempo con su cara de enojados, solo 2 empleados de todos tuvieron una excelente atencion.
6
Cruz
17 de ago. de 2025
·
A estadia foi de 6 noites
limpio,
limpio,
10
IRINEU M BARROS NT
13 de nov. de 2025
·
A estadia foi de 4 noites
Td limpinho
Td limpinho
10
Dennis
2 de dez. de 2025
·
A estadia foi de 7 noites
Room was very clean and service provided daily
Room was very clean and service provided daily
10
Sandra
1 de jun. de 2025
·
A estadia foi de 7 noites
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
8
Latoya
21 de jul. de 2025
·
A estadia foi de 4 noites
The overall property was beautiful and staff is friendly and helpful but it isn’t walkable. We also saw a roach in our room at the end of our stay.
The overall property was beautiful and staff is friendly and helpful but it isn’t walkable. We also saw a roach in our room at the end of our stay.
2
Daniela
22 de set. de 2024
·
A estadia foi de 3 noites
Upgraded for $300 when checking in at 11 AM and told room would be ready in an hour.. did not get room until 6 PM. Receptionist and concierge would just point fingers at each other and kept us going back and forth. We’ve been to iberostars in many countries and this location 3x, but this was the most disappointing trip. Moreover, the bathrooms by the pools need to be cleaned more often. They smell terrible and most of them are usually overflowing.
Upgraded for $300 when checking in at 11 AM and told room would be ready in an hour.. did not get room until 6 PM. Receptionist and concierge would just point fingers at each other and kept us going back and forth. We’ve been to iberostars in many countries and this location 3x, but this was the most disappointing trip. Moreover, the bathrooms by the pools need to be cleaned more often. They smell terrible and most of them are usually overflowing.
8
Joe
8 de jul. de 2025
·
A estadia foi de 4 noites
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, mas datados, com problemas recorrentes de ar condicionado, tomadas limitadas e problemas ocasionais de manutenção; alguns hóspedes também notaram barulho da vida selvagem e um minibar de quarto muito limitado.
Avaliações dos hóspedes relacionadas
6
sally
10 de jun. de 2024
·
A estadia foi de 4 noites
That you can’t control the ac temp, the motion sensoring that turned the ac off while I’m trying to sleep. WiFi was good, food was good. The pool temperature is unacceptable, there needs to be more shady areas to cool off
That you can’t control the ac temp, the motion sensoring that turned the ac off while I’m trying to sleep. WiFi was good, food was good. The pool temperature is unacceptable, there needs to be more shady areas to cool off
8
Renee Antoinette Fernandez
10 de jan. de 2024
·
A estadia foi de 5 noites
We love this complex and the beach hotel but the rooms really need an update. The Dining, entertainment, beach and pools are outstanding but the rooms are in need of an update and seem rundown. There was a gross stain on the futon in the room. The AC was set to about 72 and no colder so it was hot and humid and must in the room. It’s tight for a family of four. We’ve been a couple times though and outside of the rooms it’s a great place and a good time. If we go again I may see if there’s a suite we can opt for.
We love this complex and the beach hotel but the rooms really need an update. The Dining, entertainment, beach and pools are outstanding but the rooms are in need of an update and seem rundown. There was a gross stain on the futon in the room. The AC was set to about 72 and no colder so it was hot and humid and must in the room. It’s tight for a family of four. We’ve been a couple times though and outside of the rooms it’s a great place and a good time. If we go again I may see if there’s a suite we can opt for.
4
Joshua
20 de jul. de 2023
·
A estadia foi de 5 noites
After putting in several calls and tickets about the ai conditioning, we finally came to the realization that it wasn’t going to get better. They put an override on the unit, allowing us to turn it to 16 Celsius (should be 60 Fahrenheit) but my best guess was that it never got below 80 in our room at all times. Our 5 and 7 year old sweat through their pajamas, for Pete’s sake. Listen, I know it’s hot, I’m not ridiculous, but could someone not have just said, hey, this is the best we can do? The pool was nice, the beach was clean, but I’m not sure it was worth the $500 upgrade to be able to have beach access. Our kids did enjoy Star Camp and won’t stop talking about it so there is a plus. The bartenders know what they are doing and do it well. I don’t think we’ll be returning anytime soon and if we do, it’ll be to a resort with the a/c pumping.
After putting in several calls and tickets about the ai conditioning, we finally came to the realization that it wasn’t going to get better. They put an override on the unit, allowing us to turn it to 16 Celsius (should be 60 Fahrenheit) but my best guess was that it never got below 80 in our room at all times. Our 5 and 7 year old sweat through their pajamas, for Pete’s sake. Listen, I know it’s hot, I’m not ridiculous, but could someone not have just said, hey, this is the best we can do? The pool was nice, the beach was clean, but I’m not sure it was worth the $500 upgrade to be able to have beach access. Our kids did enjoy Star Camp and won’t stop talking about it so there is a plus. The bartenders know what they are doing and do it well. I don’t think we’ll be returning anytime soon and if we do, it’ll be to a resort with the a/c pumping.
6
Kevin
5 de out. de 2025
·
A estadia foi de 6 noites
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
8
Raychelle
29 de mai. de 2023
·
A estadia foi de 5 noites
I enjoyed it a lot but the air conditioning could be cooler
I enjoyed it a lot but the air conditioning could be cooler
6
Crystal j
1 de dez. de 2025
·
A estadia foi de 4 noites
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
6
Magarita
10 de jun. de 2025
·
A estadia foi de 5 noites
Love the Staff! Hospitality was a 10/10! Beautiful Area and Landscaping. The room furniture was very outdated and when they mentioned a mini bar in the description it was a small refrigerator with 6 sodas and 2 beers max. This resort was very family oriented and more for couples I wouldn’t recommend it for singles or friend groups. But other than that it was very relaxing and super lowkey not a party resort whatsoever.
Love the Staff! Hospitality was a 10/10! Beautiful Area and Landscaping. The room furniture was very outdated and when they mentioned a mini bar in the description it was a small refrigerator with 6 sodas and 2 beers max. This resort was very family oriented and more for couples I wouldn’t recommend it for singles or friend groups. But other than that it was very relaxing and super lowkey not a party resort whatsoever.
6
Abdulkadir
19 de dez. de 2023
·
A estadia foi de 5 noites
Rooms are out-dated, not well equipped and pretty noisy.
Rooms are out-dated, not well equipped and pretty noisy.
8
Luis Fernando
25 de nov. de 2024
·
A estadia foi de 5 noites
Las habitaciones son un poco viejas!! El aire acondicionado no apagaba.
Las habitaciones son un poco viejas!! El aire acondicionado no apagaba.
10
Salvedin
1 de mai. de 2023
·
A estadia foi de 7 noites
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente descrita como simpática e prestativa. As reclamações recorrentes incluem apresentações insistentes sobre a adesão a clubes/timeshare, check-in e reservas lentos ou confusos e capacidade de resposta irregular.
Avaliações dos hóspedes relacionadas
10
Rod
13 de nov. de 2025
·
A estadia foi de 7 noites
All staff exceptional service
All staff exceptional service
6
Mike
3 de jan. de 2023
·
A estadia foi de 19.359 noites
A 3 star experience. Hotel grounds offered a lot, plenty of activies and action every day, food is pretty good for the price. The service lacked in several instances, and the hard sell on becoming a member (90min presentation took 3hrs) was approached entirely the wrong way. Skip that offer. Overall we had a good time, but will not be coming back.
A 3 star experience. Hotel grounds offered a lot, plenty of activies and action every day, food is pretty good for the price. The service lacked in several instances, and the hard sell on becoming a member (90min presentation took 3hrs) was approached entirely the wrong way. Skip that offer. Overall we had a good time, but will not be coming back.
10
Alexa
21 de out. de 2025
·
A estadia foi de 7 noites
Super happy and helpful staff- only true issue is the “i need to get you into a presentation” hassle. But they’re fully aware it’s an annoyance and if you give slight pushback, they’re more than willing to offer ibeurostar cash you can then use towards amenities and off site activities. other than that- everything and everyone was truly amazing. every day they’re doing something to upkeep the property. adorable animals all over. . !! helpful tip !! we found out too late lol-GOOGLE maps has the resort and can make it easier to find restaurants or areas of the place before you get the lay of the land. Enjoy vacation :)
Super happy and helpful staff- only true issue is the “i need to get you into a presentation” hassle. But they’re fully aware it’s an annoyance and if you give slight pushback, they’re more than willing to offer ibeurostar cash you can then use towards amenities and off site activities. other than that- everything and everyone was truly amazing. every day they’re doing something to upkeep the property. adorable animals all over. . !! helpful tip !! we found out too late lol-GOOGLE maps has the resort and can make it easier to find restaurants or areas of the place before you get the lay of the land. Enjoy vacation :)
6
Kevin
5 de out. de 2025
·
A estadia foi de 6 noites
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
10
Jaslyn
24 de ago. de 2025
·
A estadia foi de 5 noites
The staff were all kind, respectful and very attentive to me and my family. I felt right at home and felt safe at this resort! Definitely will be returning with a larger group next time
The staff were all kind, respectful and very attentive to me and my family. I felt right at home and felt safe at this resort! Definitely will be returning with a larger group next time
10
Saifuldeen
8 de nov. de 2025
·
A estadia foi de 4 noites
I’m really impressed if huge resort stuff are coordinate front desk especially Alejandro all of them just fine clean food qualities. Good events every night go ahead and try it.
I’m really impressed if huge resort stuff are coordinate front desk especially Alejandro all of them just fine clean food qualities. Good events every night go ahead and try it.
4
Jad
2 de mai. de 2024
·
A estadia foi de 4 noites
Very rude staff - we were told we would be attending a "presentation"about the benefits of signing a long term arrangement with the resort. We were also told it\'d be very brief/informal. Then we are joined by a sales person for breakfast who did not even let us finish our food despite us having 3 infants with us. Then we went to a room where the most aggressive sales pitch took place followed by subtle shaming after we told them we would need more time to think about their offer. Resort is awkwardly laid out and catered to heavily to their premium members. Would stay clear and go elsewhere. Only managed to get one a la carte dinner in in the 4 days I was there (again, spots reserved for premium members).
Very rude staff - we were told we would be attending a "presentation"about the benefits of signing a long term arrangement with the resort. We were also told it\'d be very brief/informal. Then we are joined by a sales person for breakfast who did not even let us finish our food despite us having 3 infants with us. Then we went to a room where the most aggressive sales pitch took place followed by subtle shaming after we told them we would need more time to think about their offer. Resort is awkwardly laid out and catered to heavily to their premium members. Would stay clear and go elsewhere. Only managed to get one a la carte dinner in in the 4 days I was there (again, spots reserved for premium members).
10
Abner
5 de jul. de 2025
·
A estadia foi de 5 noites
Everything was great since we checked in for a week. The only issue if at all was a bit of a dismissive attitude of the front desk lady, wasn’t as friendly very serious, short dry answers.
Everything was great since we checked in for a week. The only issue if at all was a bit of a dismissive attitude of the front desk lady, wasn’t as friendly very serious, short dry answers.
6
Meital
26 de dez. de 2022
·
A estadia foi de 19.351 noites
To start with the good- food was great! Not greatly presented in the different buffets but tasty, tender and fresh. Also- the Star Camp was amazing! Unfortunately, the rest of the services are not so great. Reception are the worst, don’t expect them to help you with anything, as all the staff we reached out to could not help, and always responded with a bad attitude.
To start with the good- food was great! Not greatly presented in the different buffets but tasty, tender and fresh. Also- the Star Camp was amazing! Unfortunately, the rest of the services are not so great. Reception are the worst, don’t expect them to help you with anything, as all the staff we reached out to could not help, and always responded with a bad attitude.
4
Megan
15 de jul. de 2024
·
A estadia foi de 7 noites
Communication was lacking upon check in and throughout the stay. Their website and expedia's said you could access all iberostar locations in the area but that is not true. You don't even have access to the entire resort we stayed at advertised as all-inclusive however that was not true you had to pay extra for some shows and certain areas of the resort and bars were only accessible if you paid extra for a membership but that was not communicated prior to booking. And the air conditioning in our room kept breaking. We would not stay at this resort again.
Communication was lacking upon check in and throughout the stay. Their website and expedia's said you could access all iberostar locations in the area but that is not true. You don't even have access to the entire resort we stayed at advertised as all-inclusive however that was not true you had to pay extra for some shows and certain areas of the resort and bars were only accessible if you paid extra for a membership but that was not communicated prior to booking. And the air conditioning in our room kept breaking. We would not stay at this resort again.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
A localização à beira-mar, em um complexo vasto e exuberante, proporciona uma atmosfera cênica e de resort, em vez de um ambiente urbano; chegar à cidade requer um trajeto de carro. As distâncias dentro da propriedade são longas, mas transporte por carrinhos de golfe está disponível.
Avaliações dos hóspedes relacionadas
10
Marco
12 de ago. de 2024
·
A estadia foi de 15 noites
Il resort è molto bello e molto curato. Personale molto attento, disponibile e professionale. Pulizia delle camere impeccabile. Cibo, ampia scelta a buon livello.Uniche note non propriamente eccellenti riguardano la dimensione della struttura ( è immenso, anche se il servizio di trasporto per gli spostamenti interni effettuato con golf car è preciso ed ineccepibile) ed il mare che non è proprio di quello che ti aspetti ai caraibi, ci sono molti sassi ed una costante presenza di alghe anche se ad onor del vero la spiaggia viene costantemente pulita con un apposito macchinario anche più volte al giorno.
Il resort è molto bello e molto curato. Personale molto attento, disponibile e professionale. Pulizia delle camere impeccabile. Cibo, ampia scelta a buon livello.Uniche note non propriamente eccellenti riguardano la dimensione della struttura ( è immenso, anche se il servizio di trasporto per gli spostamenti interni effettuato con golf car è preciso ed ineccepibile) ed il mare che non è proprio di quello che ti aspetti ai caraibi, ci sono molti sassi ed una costante presenza di alghe anche se ad onor del vero la spiaggia viene costantemente pulita con un apposito macchinario anche più volte al giorno.
10
Darron
13 de mar. de 2024
·
A estadia foi de 5 noites
Great location, service and well kept property with good amenities and beach access.
Great location, service and well kept property with good amenities and beach access.
10
Amresh
10 de dez. de 2023
·
A estadia foi de 5 noites
Its big and beaches dont have sea weed.
Its big and beaches dont have sea weed.
6
Heather
31 de mai. de 2025
·
A estadia foi de 7 noites
The air conditioning was not the greatest. It’s a large property so there is a lot of walking. Food was good for the most part.
The air conditioning was not the greatest. It’s a large property so there is a lot of walking. Food was good for the most part.
6
Peter
8 de mai. de 2023
·
A estadia foi de 5 noites
This property was beautiful, however, it was a massive complex. Unless you are willing to pay a bunch more money to be close to the pool or the beach, this place is not for you. From our room, it was a 10 minute walk to the pool, 15 minutes to the beach. Was my 1st experience with a giant complex like this. I have stayed at many other all inclusive places and I just like the feel of the smaller ones. Food was good. Recommend the taco place in the mall. VERY good. Go find it. Last thing, there are wild peacocks on the property. They are very loud at night. Had one roost on my 3rd floor balcony one night. Zero sleep. Had to go scare it away at 3:00am finally.
This property was beautiful, however, it was a massive complex. Unless you are willing to pay a bunch more money to be close to the pool or the beach, this place is not for you. From our room, it was a 10 minute walk to the pool, 15 minutes to the beach. Was my 1st experience with a giant complex like this. I have stayed at many other all inclusive places and I just like the feel of the smaller ones. Food was good. Recommend the taco place in the mall. VERY good. Go find it. Last thing, there are wild peacocks on the property. They are very loud at night. Had one roost on my 3rd floor balcony one night. Zero sleep. Had to go scare it away at 3:00am finally.
10
Michael
17 de mar. de 2023
·
A estadia foi de 6 noites
Staff and grounds were amazing. Loved all the wildlife and amenities. Great beach, pool, food, and drinks.
Staff and grounds were amazing. Loved all the wildlife and amenities. Great beach, pool, food, and drinks.
10
Stephanie
15 de mai. de 2023
·
A estadia foi de 4 noites
I liked how there were animals walking around the resort and a lot of trees eco friendly resort. There’s good carts that you can take around the hotel if your too tired to walk.
I liked how there were animals walking around the resort and a lot of trees eco friendly resort. There’s good carts that you can take around the hotel if your too tired to walk.
10
Sandra
1 de jun. de 2025
·
A estadia foi de 7 noites
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
8
Mary Christine
13 de out. de 2025
·
A estadia foi de 5 noites
Beautiful landscaped property. Beach area kept clean. Wide, flat sandy beach. Staff friendly.
Beautiful landscaped property. Beach area kept clean. Wide, flat sandy beach. Staff friendly.
10
Salvedin
1 de mai. de 2023
·
A estadia foi de 7 noites
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback é inconsistente: os buffets podem parecer repetitivos e quentes em locais abertos, as reservas nos restaurantes à la carte são limitadas, as bebidas às vezes são fracas e alguns hóspedes relataram doenças. Outros elogiaram a variedade geral e gostaram de alguns restaurantes especializados.
Avaliações dos hóspedes relacionadas
8
Damon
31 de out. de 2024
·
A estadia foi de 6 noites
Prices inside the resort were very high. $10 USD for a bag of chips, $35 for sunscreen, $100 for sunglasses that you can find on Amazon for $25, etc... But overall, loved it. Buffet was a B. Restaurants were A's. Alcohol was very very week in all the bar drinks, but when ordered in a restaurants, the booze was noticeable. I would go back no question.
Prices inside the resort were very high. $10 USD for a bag of chips, $35 for sunscreen, $100 for sunglasses that you can find on Amazon for $25, etc... But overall, loved it. Buffet was a B. Restaurants were A's. Alcohol was very very week in all the bar drinks, but when ordered in a restaurants, the booze was noticeable. I would go back no question.
2
Janette
9 de fev. de 2025
·
A estadia foi de 5 noites
Food poisoning on our first night from the buffet. Spent 1 day at Cancun hospital. Couldn't get in to any restaurants, all booked up (only 1 or 2 were open a night). Worst all inclusive EVER!!
Food poisoning on our first night from the buffet. Spent 1 day at Cancun hospital. Couldn't get in to any restaurants, all booked up (only 1 or 2 were open a night). Worst all inclusive EVER!!
8
Jessica
25 de jul. de 2025
·
A estadia foi de 5 noites
This was a beautiful resort. We got to see so much wildlife. One thing that should have been better is the AC—our room was never the correct temperature despite multiple service requests. The main buffet leaves a bit to be desired but the restaurant options for dinner were all impressive. The French restaurant was my favorite!
This was a beautiful resort. We got to see so much wildlife. One thing that should have been better is the AC—our room was never the correct temperature despite multiple service requests. The main buffet leaves a bit to be desired but the restaurant options for dinner were all impressive. The French restaurant was my favorite!
8
Edward
14 de out. de 2023
·
A estadia foi de 7 noites
Not all dining venues where open daily, so the dining options were very limited.
Not all dining venues where open daily, so the dining options were very limited.
8
jared
4 de jun. de 2024
·
A estadia foi de 6 noites
Everything is good except the food is terrible
Everything is good except the food is terrible
8
Natasha
10 de out. de 2025
·
A estadia foi de 7 noites
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
6
Crystal j
1 de dez. de 2025
·
A estadia foi de 4 noites
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
6
Michelle
13 de abr. de 2024
·
A estadia foi de 6 noites
Very limited food options. When we arrived for our 7 day stay we were told all the restaurants were out of reservations for the first three days. They also told us we were limited to three reservations for the whole week. The buffets had the same food every day and got boring. It was extremely hard to get chairs by the pool as most were reserved by 830 am. The lights and outlets turn off after 3 minutes of no movement in the room so you couldn’t lay in bed and watch TV or read with the light on. They restricted how low we could turn the ac. I will not return.
Very limited food options. When we arrived for our 7 day stay we were told all the restaurants were out of reservations for the first three days. They also told us we were limited to three reservations for the whole week. The buffets had the same food every day and got boring. It was extremely hard to get chairs by the pool as most were reserved by 830 am. The lights and outlets turn off after 3 minutes of no movement in the room so you couldn’t lay in bed and watch TV or read with the light on. They restricted how low we could turn the ac. I will not return.
8
Joe
8 de jul. de 2025
·
A estadia foi de 4 noites
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
4
Razvan
23 de jul. de 2023
·
Very disappointing, on Expedia it is advertised as All Inclusive with seven à la carte restaurants, however, when you get there, the concierge will tell you that you can only make one à la cart restaurant reservation for every three nights to stay so if you stay seven nights, it’s expect to be able to eat at two à la carte restaurants, basically, you have to stay there for at least 21 nights to be able to eat at all seven restaurants. Not to mention that you have AC only in the room and some restaurants ..at the Buffet get ready to sweat..
Very disappointing, on Expedia it is advertised as All Inclusive with seven à la carte restaurants, however, when you get there, the concierge will tell you that you can only make one à la cart restaurant reservation for every three nights to stay so if you stay seven nights, it’s expect to be able to eat at two à la carte restaurants, basically, you have to stay there for at least 21 nights to be able to eat at all seven restaurants. Not to mention that you have AC only in the room and some restaurants ..at the Buffet get ready to sweat..
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Aline Cristina
30 de ago. de 2026
·
A estadia foi de 8 noites
Lindo hotel, bem grande, necessário caminhar bastante. Funcionários prestativos e outros mal humorados, normal num lugar em que trabalha tanta gente. Praia razoável, em dias sem sargaço o mar fica bastante agradável. Comida razoável, algumas coisas muito boas e outras apenas aceitáveis. A oferta de atividades é muito boa. No geral, pelo preço que paguei achei ótimo!
Lindo hotel, bem grande, necessário caminhar bastante. Funcionários prestativos e outros mal humorados, normal num lugar em que trabalha tanta gente. Praia razoável, em dias sem sargaço o mar fica bastante agradável. Comida razoável, algumas coisas muito boas e outras apenas aceitáveis. A oferta de atividades é muito boa. No geral, pelo preço que paguei achei ótimo!
6
Marcia
8 de jan. de 2026
·
A estadia foi de 6 noites
Quarto estava em boas condiçoes, mas é o resort, o serviço e a comida que desapontam.
Quarto estava em boas condiçoes, mas é o resort, o serviço e a comida que desapontam.
6
Patricia Paula
4 de jan. de 2026
·
A estadia foi de 7 noites
Bebidas e serviços de piscina!
Bebidas e serviços de piscina!
10
IRINEU M BARROS NT
13 de nov. de 2025
·
A estadia foi de 4 noites
Td limpinho
Td limpinho
10
Elaine
11 de nov. de 2025
·
A estadia foi de 4 noites
Quarto amplo, piscina e praia agradáveis, bons restaurantes, e atividades noturnas . O hotel faz parte de um complexo de 5 hotéis Iberostar e , para se locomover, disponibilizam carrinhos de golfe, que transitam dia e noite .
Quarto amplo, piscina e praia agradáveis, bons restaurantes, e atividades noturnas . O hotel faz parte de um complexo de 5 hotéis Iberostar e , para se locomover, disponibilizam carrinhos de golfe, que transitam dia e noite .
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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novembro 2026
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Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: 180.60817852075195USD
- 2026-11-01: 261.3040601793518USD
- 2026-11-02: 261.3686218302612USD
- 2026-11-03: 267.1817419787903USD
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: 244.86720201348876USD
- 2026-11-07: 239.92504254837036USD
- 2026-11-08: 243.40253300140378USD
- 2026-11-09: 246.35600287979125USD
- 2026-11-10: 245.1277306696777USD
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 246.15235523495483USD
- 2026-11-15: NO DATA
- 2026-11-16: 252.91520094039916USD
- 2026-11-17: 303.28604430169673USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: 243.66083069577024USD
- 2026-11-22: 246.35600287979125USD
- 2026-11-23: 268.5590117842102USD
- 2026-11-24: 357.91395451593013USD
- 2026-11-25: 303.28604430169673USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 250.99412141806027USD
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
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- 2026-12-10: NO DATA
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- 2026-12-14: NO DATA
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
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- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: 656.5258783458252USD
- 2026-12-26: NO DATA
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 15 anos
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Este alojamento é limpo por profissionais
- O preço total apresentado para estadias a 24 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Natal.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 2 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento é limpo por profissionais.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Dados da empresa
Número de registo do alojamento 008-007-002956/2025
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Serviços
Centro de negócios
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Área designada para fumadores
24-Hour Front Desk
Concierge Services
Lockers Available
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Mergulho
Bilhar
Piscina para crianças
Piscina exterior
Mobiliário de exterior
Ténis de mesa
Fitness Center (nearby)
Geral
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito