Savoy Othon Lite

The rooms are run down and the photos are deceptive. Staff on the front desk are the worst I have ever experiened. The woman who checked us in was rude, arrogant and incompetent. It seems she gave us the worst rooms she could find - unless they are all this bad. Requested two rooms together in advance, multiple times, and she tried to put us in one room. Then blamed us for not requesting the two rooms, together. Checkout was almsot as bad as we had to wait whilw the two people on the desk finsihed their jobs and converstion before even acknowledging us. Good breakfast and good location but none of this makes up for the run down rooms and rude desk staff. rude, arrogant and

The only thing I liked about this hotel was the location. At breakfast, the selection was limited. I did not enjoy my stay at this place. If I return to Rio, which I probably will, this hotel is off the list of places to stay. At the front desk, and everyone else, were very disconnected and vague about everything. Anyway, it is behind me now, but I learned from this experience.

This is a 2 star hotel. The process at the reception is very bad, but the staff on the reception is very calm and kind. The breakfast is not well and it was to noisy based on to many people on a small place.

Front desk staff are so friendly and helpful ，hotel location is very convenient !

The staff is excellent and helps with anything you need even if you struggle with the language barrier.