The Spa Hotel
179 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
179 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Spa Hotel, les prix par nuit s'élèvent en moyenne à 122 $US pendant le mois le moins cher (janvier) et à 210 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 122 $US |
| février | 138 $US |
| mars | 146 $US |
| avril | 146 $US |
| mai | 210 $US |
| juin | 197 $US |
| juillet | 183 $US |
| août | 188 $US |
| septembre | 179 $US |
| octobre | 171 $US |
| novembre | 154 $US |
| décembre | 175 $US |
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sept. · 179 $US
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Le plus cher : mai (env. 210 $US)
Le moins cher : janvier (env. 122 $US)
À propos de cet établissement
Prenez soin de vous en profitant des massages, des soins corporels et des soins du visage qui vous sont proposés dans l'enceinte de l'hébergement. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses in...
Équipements
Prenez soin de vous en profitant des massages, des soins corporels et des soins du visage qui vous sont proposés dans l'enceinte de l'hébergement. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment un centre de remise en forme, une piscine couverte et un court de tennis extérieur. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent des journaux gratuits dans le hall, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine anglaise vous attendent à The Orangery Restaurant, un restaurant qui abrite un bar / salon, parfait pour prendre l'apéritif avant le dîner. Si vous préférez une soirée cocooning, un service d'étage 24 h/24 est à votre disposition. Un petit déjeuner anglais est servi en semaine de 07 h 00 à 09 h 30 moyennant un supplément.
Chambres
Les 70 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également un sèche-cheveux et des peignoirs. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Pratique pour partir à la découverte de Royal Tunbridge Wells, The Spa Hotel se trouve à moins de 15 minutes à pied de The Pantiles et Spa Valley Railway. Cet hôtel avec spa se trouve à 1,2 km de Trinity Theater et à 1,4 km de Assembly Hall Theater.
À proximité
The Pantiles(0.7 miles)
Spa Valley Railway(0.7 miles)
Trinity Theater(0.8 miles)
Assembly Hall Theater(0.9 miles)
Tunbridge Wells Museum and Art Gallery(1 miles)
Parc Calverley Grounds(1 miles)
Parc Dunorlan(1.7 miles)
Eau ferrugineuse de Tunbridge Wells(1.9 miles)
Salomons Centre(1.9 miles)
Nevill Golf Club(2.1 miles)
Hollywood Bowl Tunbridge Wells(3.1 miles)
Réserve naturelle Eridge Rocks(3.4 miles)
Manoir Groombridge Place(3.4 miles)
Groombridge Railway Station(3.8 miles)
Forest Way Country Park(4.2 miles)
Aéroport de Londres Gatwick (LGW)(22.5 miles)
Aéroport de Londres London City (LCY)(44.4 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Emplacement
Mount Ephraim, Rusthall, Royal Tunbridge Wells, Tunbridge Wells, Angleterre, Royaume-Uni
The Pantiles (0.7 miles)
Spa Valley Railway (0.7 miles)
Trinity Theater (0.8 miles)
Assembly Hall Theater (0.9 miles)
Tunbridge Wells Museum and Art Gallery (1 miles)
Parc Calverley Grounds (1 miles)
Avis des voyageurs
8.4
Très bien
Basé sur 2 030 avis vérifiés
Qui séjourne ici ?
Affaires
21%
Couples
54%
Familles
14%
Groupes
9%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis, The Spa Hotel est apprécié pour son personnel accueillant, ses installations de spa relaxantes, son cadre agréable et son emplacement pratique. Les inconvénients récurrents incluent un service de petit-déjeuner lent ou inégal, des chambres parfois vieillottes ou chaudes, et des nuisances sonores provenant d'événements ou de machinerie.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis, The Spa Hotel est apprécié pour son personnel accueillant, ses installations de spa relaxantes, son cadre agréable et son emplacement pratique. Les inconvénients récurrents incluent un service de petit-déjeuner lent ou inégal, des chambres parfois vieillottes ou chaudes, et des nuisances sonores provenant d'événements ou de machinerie.
Les chambres sont souvent spacieuses et confortables, avec des mises à niveau occasionnelles et des vues agréables. La propreté est généralement irréprochable, bien que certaines salles de bains et certains espaces communs nécessitent un meilleur entretien. Une base confortable pour de courtes séjours à Tunbridge Wells, surtout si vous appréciez les équipements sur place.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients soulignent la qualité du spa, de la piscine et de la salle de sport, ainsi que le magnifique entretien des jardins et la facilité de stationnement. Certains notent que le spa est petit ou daté, peut être bondé et manque de jacuzzi, avec des suggestions pour améliorer la fourniture de serviettes.
Avis de voyageur à ce sujet
8
K S
23 août 2023
·
A séjourné 1 nuit
Great stop and better than expected. Everything worked, easy check in and Parking. 10 mins walk from the town. Shame there isn't a hot tub/jacuzzi in the spa but other than that, all good.
Great stop and better than expected. Everything worked, easy check in and Parking. 10 mins walk from the town. Shame there isn't a hot tub/jacuzzi in the spa but other than that, all good.
8
Nolan
30 avr. 2025
·
A séjourné 1 nuit
Nice hotel. The gym was well equipped.
Nice hotel. The gym was well equipped.
6
Rebecca
25 févr. 2023
·
A séjourné 2 nuits
Staff not very friendly or accommodating. Room comfortable and clean but I could hear very noise the people in the room next door made. I used the spa in the evening and the steam room was far from clean. Very limited facilities for a hotel called Spa Hotel, not even a jacuzzi- only a sauna, steam room and small pool.
Staff not very friendly or accommodating. Room comfortable and clean but I could hear very noise the people in the room next door made. I used the spa in the evening and the steam room was far from clean. Very limited facilities for a hotel called Spa Hotel, not even a jacuzzi- only a sauna, steam room and small pool.
8
Andy
25 août 2025
·
A séjourné 1 nuit
A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.
A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.
10
Guy
23 août 2025
·
A séjourné 3 nuits
I thought the hotel was quite grand and very comfortable. Staff were friendly and accommodating. I very much enjoyed their thermal spa, pool and gym facilities.
I thought the hotel was quite grand and very comfortable. Staff were friendly and accommodating. I very much enjoyed their thermal spa, pool and gym facilities.
10
James
1 août 2024
·
A séjourné 1 nuit
Great room with garden view. Think we got a room upgrade. I liked the SPA, sauna good and pool really nice, bit small but nice with good ambiance and views. Staff very friendly and helpful. Breakfast was good, maybe could be slightly more variety in terms of the cold options. Lounge area was nice. Gardens very pretty. Overall nice relaxing stay
Great room with garden view. Think we got a room upgrade. I liked the SPA, sauna good and pool really nice, bit small but nice with good ambiance and views. Staff very friendly and helpful. Breakfast was good, maybe could be slightly more variety in terms of the cold options. Lounge area was nice. Gardens very pretty. Overall nice relaxing stay
8
Samantha
25 avr. 2023
·
A séjourné 1 nuit
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
10
Lorraine
10 mars 2025
·
A séjourné 1 nuit
comfortable, relaxing hotel. Robes and slippers in the room, which is great if you want to wander down to the spa, and/or chill out. The breakfast was lovely, a good selection and good quality. All staff from the reception,spa and breakfast were professional, friendly and helpful. The grounds are very well kept with nice seating areas to relax and enjoy the views. The spa is small, however they are up grading this and im sure it will be amazing once completed.
comfortable, relaxing hotel. Robes and slippers in the room, which is great if you want to wander down to the spa, and/or chill out. The breakfast was lovely, a good selection and good quality. All staff from the reception,spa and breakfast were professional, friendly and helpful. The grounds are very well kept with nice seating areas to relax and enjoy the views. The spa is small, however they are up grading this and im sure it will be amazing once completed.
10
C J
9 avr. 2025
·
A séjourné 2 nuits
Great hotel with great Gym/Spa facilities. Grounds were lovely to walk around in the sun. Bar & restaurant great. Staff very friendly & helpful.
Great hotel with great Gym/Spa facilities. Grounds were lovely to walk around in the sun. Bar & restaurant great. Staff very friendly & helpful.
10
Carolyn
23 févr. 2025
·
A séjourné 1 nuit
Lovely place with super gym and pool. Very clean throughout and staff were very friendly and helpful. Breakfast and bar waiting times a bit long but we were in no rush. Great value for money.
Lovely place with super gym and pool. Very clean throughout and staff were very friendly and helpful. Breakfast and bar waiting times a bit long but we were in no rush. Great value for money.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Généralement propre et bien entretenu, avec de nombreuses chambres décrites comme impeccables. Cependant, plusieurs avis signalent des saletés dans les salles de bains ou des serviettes sales, ainsi que des espaces communs nécessitant un meilleur entretien.
Avis de voyageur à ce sujet
10
Calum
10 juil. 2025
·
A séjourné 3 nuits
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
10
Owen
16 juin 2025
·
A séjourné 1 nuit
Nice one night stay, hotel was very clean and nice atmosphere.
Nice one night stay, hotel was very clean and nice atmosphere.
10
Paula
11 août 2024
·
A séjourné 1 nuit
Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.
Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.
4
Robert
21 août 2025
·
A séjourné 2 nuits
Bathroom area was lacking the attention to detail regarding cleanliness that you would expect of a hotel of this calibre. The long dark hair o the bathroom floor was the trigger, then whilst sitting on the wc, the crustiness of grime around the base of the shower was a shock and whilst the chrome sink trap was nice the black grime or mould around it has obviously built up over time. I was quite surprised that this grime appears to have been allowed to become so established, it must have taken some time to do so, and alas there are still slight isolated spots that remind you that the floor grouting was once white!
Bathroom area was lacking the attention to detail regarding cleanliness that you would expect of a hotel of this calibre. The long dark hair o the bathroom floor was the trigger, then whilst sitting on the wc, the crustiness of grime around the base of the shower was a shock and whilst the chrome sink trap was nice the black grime or mould around it has obviously built up over time. I was quite surprised that this grime appears to have been allowed to become so established, it must have taken some time to do so, and alas there are still slight isolated spots that remind you that the floor grouting was once white!
2
Jakir
27 juil. 2025
·
A séjourné 1 nuit
Very disappointed with the state of the hotel and the attitude from the reception staff. £225 for a single night for this hotel is a rip off. We have been given an attic room which needs to be accessed via various staircases. When requested for a change of room, the reception staff had a blunt No with an excuse “Hotel if fully Booked”. I did not feel this was the case as the footfall was quiet on a busy hour such as dinner time/breakfast. Inside the room we felt claustrophobic and Bathroom was dirt too. The facilities were inadequate and not sure how it is a 4 start hotel. Their swimming pool, gym, steam room are open for public and smelt rotten. I have never felt so ripped off by a hotel ever. Will never visit them again.
Very disappointed with the state of the hotel and the attitude from the reception staff. £225 for a single night for this hotel is a rip off. We have been given an attic room which needs to be accessed via various staircases. When requested for a change of room, the reception staff had a blunt No with an excuse “Hotel if fully Booked”. I did not feel this was the case as the footfall was quiet on a busy hour such as dinner time/breakfast. Inside the room we felt claustrophobic and Bathroom was dirt too. The facilities were inadequate and not sure how it is a 4 start hotel. Their swimming pool, gym, steam room are open for public and smelt rotten. I have never felt so ripped off by a hotel ever. Will never visit them again.
10
Mrs P J
15 juin 2025
·
A séjourné 2 nuits
Very clean room and en suite. Useful air con as it was very hot weather. Comfortable bed and fluffy towels
Very clean room and en suite. Useful air con as it was very hot weather. Comfortable bed and fluffy towels
4
michael
9 juil. 2025
·
A séjourné 2 nuits
The room was a little frayed around the edges with scum on the glass door of the shower and paint chipping on the bath pannel. The fan in the bathroom sounded like it also wanted to take off. After having a shower i was horrified to find a long brown stain on my towel. As per house keeping rules i put the towel in the bath to request it be changed. After voulenteering at Sissinghurst house and gardens for the day i retuned to the room and the towel had not been replaced.... i had to go down to the front desk after a hard days gardening to request one. Both nights also as the bedroom was situated above the kitchen i awoke at 3am as the aircon couldnt keep up with what i believe must be the begining of breakfast service prep. I spoke to the member of staff on the desk when checking out about the issues i had and she was very dismisive and said i should have come to the desk during my stay and asked for a fan... I did speak to someone and found this response a cop out.
The room was a little frayed around the edges with scum on the glass door of the shower and paint chipping on the bath pannel. The fan in the bathroom sounded like it also wanted to take off. After having a shower i was horrified to find a long brown stain on my towel. As per house keeping rules i put the towel in the bath to request it be changed. After voulenteering at Sissinghurst house and gardens for the day i retuned to the room and the towel had not been replaced.... i had to go down to the front desk after a hard days gardening to request one. Both nights also as the bedroom was situated above the kitchen i awoke at 3am as the aircon couldnt keep up with what i believe must be the begining of breakfast service prep. I spoke to the member of staff on the desk when checking out about the issues i had and she was very dismisive and said i should have come to the desk during my stay and asked for a fan... I did speak to someone and found this response a cop out.
8
Samantha
25 avr. 2023
·
A séjourné 1 nuit
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
10
Neville
10 mai 2025
·
A séjourné 1 nuit
Second time staying at the hotel. The staff are very welcoming and nothing is too much trouble for them. I cannot fault the cleanliness of the hotel, always in pefect condition and the spa is amazing, room was very quiet and all the amenities were provided as in coffee machine and tea making facilities. Room service was quick and easy as well as excellent value for money, already planning our next visit.
Second time staying at the hotel. The staff are very welcoming and nothing is too much trouble for them. I cannot fault the cleanliness of the hotel, always in pefect condition and the spa is amazing, room was very quiet and all the amenities were provided as in coffee machine and tea making facilities. Room service was quick and easy as well as excellent value for money, already planning our next visit.
10
Rebecca
30 oct. 2024
·
A séjourné 1 nuit
We had a lovey stay at the Spa hotel, the room was clean, spacious and had lovely views. The staff were helpful and we enjoyed use of the pool and sauna. We appreciated the hotel upgrading our room, the bed was comfortable and huge. The Town was a nice 15/20 minute walk. Would definitely recommend and would stay again if we were in the area.
We had a lovey stay at the Spa hotel, the room was clean, spacious and had lovely views. The staff were helpful and we enjoyed use of the pool and sauna. We appreciated the hotel upgrading our room, the bed was comfortable and huge. The Town was a nice 15/20 minute walk. Would definitely recommend and would stay again if we were in the area.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent spacieuses et confortables, parfois avec des mises à niveau et des vues agréables. Certaines semblent vieillottes ou trop chaudes, avec des téléviseurs vieillissants, des possibilités de recharge limitées et des nuisances sonores signalées à proximité des ascenseurs, des générateurs ou lors d'événements.
Avis de voyageur à ce sujet
4
Neil
15 août 2025
·
A séjourné 1 nuit
The noise from a generator outside the room meant I didn’t get any sleep
The noise from a generator outside the room meant I didn’t get any sleep
6
Rosalind
17 juil. 2025
·
A séjourné 3 nuits
Room was spacious but needs refurbishing.. Curtains didnt fit properly and bathroom looking a bit tired.
Room was spacious but needs refurbishing.. Curtains didnt fit properly and bathroom looking a bit tired.
10
On Hire Limited
3 févr. 2025
·
A séjourné 1 nuit
great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.
great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.
6
andrew
21 nov. 2025
·
A séjourné 1 nuit
Room next to lift very noisy throighout the night
Room next to lift very noisy throighout the night
6
Jane
20 janv. 2025
·
A séjourné 1 nuit
Staff were friendly and polite. Lots of parking. My room was clean, tidy and very big. Bottles of water were in the room. However, the experience was ruined by the heat of the room and the hotel in general. Despite turning off all radiators and opening all windows, the temperature of the room remained far too hot and was extremely uncomfortable. The heated towel rail in the bathroom couldn't be turned down or off which made it stifling, again, even with the window open. Due to this, I hardly slept and it also meant I had to plan to shower, get dressed and leave in the morning as I could not get dressed and relax in my room as I was sweating. Bearing in mind it is January! Such a disappointment. I am very unlikely to not stay there again due to this.
Staff were friendly and polite. Lots of parking. My room was clean, tidy and very big. Bottles of water were in the room. However, the experience was ruined by the heat of the room and the hotel in general. Despite turning off all radiators and opening all windows, the temperature of the room remained far too hot and was extremely uncomfortable. The heated towel rail in the bathroom couldn't be turned down or off which made it stifling, again, even with the window open. Due to this, I hardly slept and it also meant I had to plan to shower, get dressed and leave in the morning as I could not get dressed and relax in my room as I was sweating. Bearing in mind it is January! Such a disappointment. I am very unlikely to not stay there again due to this.
6
Melissa
3 août 2025
·
A séjourné 1 nuit
The room was nice but no cell phone charging .
The room was nice but no cell phone charging .
6
Marc
17 juil. 2024
·
A séjourné 1 nuit
Staff were incredibly friendly but room had some issues - unsafe lighting in the bathroom and just three pillows on a double bed.
Staff were incredibly friendly but room had some issues - unsafe lighting in the bathroom and just three pillows on a double bed.
10
Rachel
25 sept. 2025
·
A séjourné 2 nuits
Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
8
Sally-Anne
17 avr. 2024
·
A séjourné 1 nuit
Hi - it was one of the warmest days this year and the room, having had the afternoon sun was warm. The aircon switch was high up and I had to climb on the furniture to switch it on. Then, the batteries in the remote were almost flat. The batteries in the tv remote were also almost flat. Both were not easy to get working.
Hi - it was one of the warmest days this year and the room, having had the afternoon sun was warm. The aircon switch was high up and I had to climb on the furniture to switch it on. Then, the batteries in the remote were almost flat. The batteries in the tv remote were also almost flat. Both were not easy to get working.
8
Richard
16 avr. 2023
·
A séjourné 1 nuit
It’s a genuinely lovely hotel and to be negative about it would be giving it a disservice. However, the room need some upgrading. The TVs are old and the the decor a little tired. I genuinely believe with a good level of investment in the rooms, this would make it a top class hotel for Tunbridge Wells.
It’s a genuinely lovely hotel and to be negative about it would be giving it a disservice. However, the room need some upgrading. The TVs are old and the the decor a little tired. I genuinely believe with a good level of investment in the rooms, this would make it a top class hotel for Tunbridge Wells.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment aimable et serviable dans tous les services. Les plaintes récurrentes concernent la lenteur du service de petit-déjeuner et des attitudes occasionnelles impolies ou peu accueillantes à la réception ou au bar.
Avis de voyageur à ce sujet
10
Calum
10 juil. 2025
·
A séjourné 3 nuits
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
4
Hannah
30 août 2025
·
A séjourné 1 nuit
Staff were terrible
Staff were terrible
8
Edward
7 août 2023
·
A séjourné 1 nuit
Everything about this hotel was a joy - and I was immensely satisfied overall. The only aspect that was hugely disappointing was the extremely poor customer service. At check-in, I was greeted by a young lady whose manner was cold and aloof and who gave me no information about general hotel services (e.g. breakfast times and dining room location, spa opening and closing times, etc.) as you would expect. I have had better quality service from receptionists at low-cost motorway hotels. In the evening, I took my daughter for a stroll in the beautiful grounds of the property, but was scolded by an extremely grumpy employee for encroaching on an area that was private and out of bounds. However, there was no sign at all indicating that the space was for a private event. The staff do not seem very happy at this hotel - and are not well trained in their roles.
Everything about this hotel was a joy - and I was immensely satisfied overall. The only aspect that was hugely disappointing was the extremely poor customer service. At check-in, I was greeted by a young lady whose manner was cold and aloof and who gave me no information about general hotel services (e.g. breakfast times and dining room location, spa opening and closing times, etc.) as you would expect. I have had better quality service from receptionists at low-cost motorway hotels. In the evening, I took my daughter for a stroll in the beautiful grounds of the property, but was scolded by an extremely grumpy employee for encroaching on an area that was private and out of bounds. However, there was no sign at all indicating that the space was for a private event. The staff do not seem very happy at this hotel - and are not well trained in their roles.
10
Paula
11 août 2024
·
A séjourné 1 nuit
Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.
Had a very enjoyable stay at this lovely hotel. All the team were friendly & efficient. Rooms were comfortable & spotlessly clean, very tasty breakfast. Would recommend & hope to return soon.
4
Glen
6 juil. 2023
·
A séjourné 1 nuit
One particular bar person was clearly not meant for hospitality, grumpy and not helpful at all. Pretty much ran out of any drink I wanted and the rooms were dated and too hot. Only saving grace was Kia (sp) in the morning at breakfast who was brilliant.
One particular bar person was clearly not meant for hospitality, grumpy and not helpful at all. Pretty much ran out of any drink I wanted and the rooms were dated and too hot. Only saving grace was Kia (sp) in the morning at breakfast who was brilliant.
10
David
25 févr. 2025
·
A séjourné 3 nuits
Lovely staff, we were upgraded to a lovely room, we used the spa and bar facilities which were excellent. I would say that the quality of the breakfast doesn’t reflect the price
Lovely staff, we were upgraded to a lovely room, we used the spa and bar facilities which were excellent. I would say that the quality of the breakfast doesn’t reflect the price
10
Michael
6 mars 2025
·
A séjourné 2 nuits
The Spa Hotel is spacious and has very nice restrained decor. Our room, booked for a 50th Wedding Anniversary celebration was very large and very comfortable. It was warm and WiFi worked ok though the signal was a little weak in our part of the hotel. We were able to log into our netflix account using the large TV and it worked very well. Breakfast was very good with plenty of options available. The staff throughout were very pleasant and helpful. We didn't use the Spa but the range of treatments and the facility looked very good.
The Spa Hotel is spacious and has very nice restrained decor. Our room, booked for a 50th Wedding Anniversary celebration was very large and very comfortable. It was warm and WiFi worked ok though the signal was a little weak in our part of the hotel. We were able to log into our netflix account using the large TV and it worked very well. Breakfast was very good with plenty of options available. The staff throughout were very pleasant and helpful. We didn't use the Spa but the range of treatments and the facility looked very good.
10
Tamar
19 mai 2025
·
A séjourné 2 nuits
Lovely friendly staff, nice clean room, great restaurant and facilities. Convenient location and like ads of parking.
Lovely friendly staff, nice clean room, great restaurant and facilities. Convenient location and like ads of parking.
10
Bethan
8 déc. 2024
·
A séjourné 2 nuits
Lovely hotel, excellent service. Had a wonderful stay
Lovely hotel, excellent service. Had a wonderful stay
6
Sharmina
8 avr. 2024
·
A séjourné 2 nuits
Didn’t live up to the expectation. Did not feel inviting and felt like the staff were not welcoming.
Didn’t live up to the expectation. Did not feel inviting and felt like the staff were not welcoming.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre agréable à 15-20 minutes à pied des Pantiles/de la ville, et le stationnement est facile.
Avis de voyageur à ce sujet
10
On Hire Limited
3 févr. 2025
·
A séjourné 1 nuit
great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.
great stay, my room needs a new bath upgrade, but other rooms have been upgraded to a shower no bath as I was with a colleague. Other than that excellent all round.
10
Christopher
5 avr. 2025
·
A séjourné 5 nuits
Had a lovely stay despite some unfortunate circumstances that bought us to Tunbridge Wells. The food in the restaurant was good, but we only ate there a couple of times as there are so many great places to eat in the Pantiles & High Street. The room was nicely appointed and the bed was very comfortable. We will miss walking down to the town through the common, but less so the uphill walk back!
Had a lovely stay despite some unfortunate circumstances that bought us to Tunbridge Wells. The food in the restaurant was good, but we only ate there a couple of times as there are so many great places to eat in the Pantiles & High Street. The room was nicely appointed and the bed was very comfortable. We will miss walking down to the town through the common, but less so the uphill walk back!
10
S
1 sept. 2025
·
A séjourné 1 nuit
Handy for town. Lovely hotel. Great value for money. Shopped around but this was the best deal.
Handy for town. Lovely hotel. Great value for money. Shopped around but this was the best deal.
10
Pamela
26 mai 2025
·
A séjourné 3 nuits
The gardens and grounds were absolutely beautiful. The dining room was bright with surrounding windows. Very friendly staff. The location was perfect with a short walk to the Pantiles with quaint cafes and shops. We had a smaller room that looked over a smoke stack so would definitely upgrade next time.
The gardens and grounds were absolutely beautiful. The dining room was bright with surrounding windows. Very friendly staff. The location was perfect with a short walk to the Pantiles with quaint cafes and shops. We had a smaller room that looked over a smoke stack so would definitely upgrade next time.
10
Michele
4 nov. 2023
·
A séjourné 1 nuit
Lovely hotel and a walkable distance to the town. Staff very friendly.
Lovely hotel and a walkable distance to the town. Staff very friendly.
10
Julie
10 août 2024
·
A séjourné 2 nuits
Nice stay: perfect location for a visit to the Pantiles and town centre. Staff were really good, pleasant and helpful.
Nice stay: perfect location for a visit to the Pantiles and town centre. Staff were really good, pleasant and helpful.
10
Rachel
25 sept. 2025
·
A séjourné 2 nuits
Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.
10
Imrun
15 janv. 2025
·
A séjourné 1 nuit
Stayed for one night as it’s very centrally located for shopping.
Stayed for one night as it’s very centrally located for shopping.
8
Jane
20 avr. 2025
·
A séjourné 2 nuits
Lovely building and grounds. Close to the town with plenty of parking
Lovely building and grounds. Close to the town with plenty of parking
10
Jacqueline
9 juil. 2023
·
A séjourné 1 nuit
We had a lovely overnight spa break at this hotel. Treatments were fab and the pool is large enough for a swim with a few chairs to lounge on around the pool. The hotel is on the edge Ipt central Tunbridge Wells and a lovely 15 mins across the common to the Pantiles, so a great location foo. Staff were very helpful and friendly.
We had a lovely overnight spa break at this hotel. Treatments were fab and the pool is large enough for a swim with a few chairs to lounge on around the pool. The hotel is on the edge Ipt central Tunbridge Wells and a lovely 15 mins across the common to the Pantiles, so a great location foo. Staff were very helpful and friendly.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les avis sont partagés : beaucoup ont apprécié de bons dîners, le thé de l'après-midi et de bons petits-déjeuners, mais d'autres ont trouvé le petit-déjeuner lent ou froid, certains plats médiocres ou trop chers, un choix limité parfois, et de grands événements sollicitant trop la cuisine.
Avis de voyageur à ce sujet
10
Sarah
6 févr. 2025
·
A séjourné 1 nuit
My stay was excellent, the staff were very professional and accommodating. My meal in the restaurant wad amazing, compliments to the chef. The front of house manager Nicholas Crittenden was fantastic he was very knowledge about the menu and selection of food I ordered he is a credit to your establishment.
My stay was excellent, the staff were very professional and accommodating. My meal in the restaurant wad amazing, compliments to the chef. The front of house manager Nicholas Crittenden was fantastic he was very knowledge about the menu and selection of food I ordered he is a credit to your establishment.
8
Vincent
26 août 2025
·
A séjourné 1 nuit
Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.
Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.
8
Funso
16 févr. 2024
·
A séjourné 2 nuits
Staff were nice and very welcoming. Afternoon Tea was lovely and they had a nice gluten free option. Only minus - was the Venison pie on the evening menu. It was over priced for what it was @£25 and I waited over an hour for it to arrive. Other than that, the breakfast and the spa facilities were good and I had a relaxed, comfortable stay. Would recommend the hotel.
Staff were nice and very welcoming. Afternoon Tea was lovely and they had a nice gluten free option. Only minus - was the Venison pie on the evening menu. It was over priced for what it was @£25 and I waited over an hour for it to arrive. Other than that, the breakfast and the spa facilities were good and I had a relaxed, comfortable stay. Would recommend the hotel.
6
Eric
29 févr. 2024
·
A séjourné 2 nuits
Reception staff are OK and show a willingness to help. Checking out, I was asked by reception staff how my stay went. I said that I really liked my room and I liked the hotel itself. It looked nice and the facilities were fine. With that said, anything that involved food at the hotel was an absolute disaster. My first encounter with the kitchen involved me ordering sausages and mash. I waited a good 35 minutes in a restaurant that had about 7 out of about 60 table’s occupied. The head waiter who took my original order came over and asked me to remind him what I ordered, I reminded him. He then indicated that my order had been lost! He then went off to look for my order. I asked for the head waiter to be sent over to my table which was the person who took my original order. He came over with my food and apologised. I asked him why it took so long for my food to arrive; he apologised again and offered me a complementary drink which I accepted. I appreciated his approach and thanked him for it. The sausage and mash was awful, it tasted extremely salty and so I left a lot of it. At breakfast, I opted for a full English with sunny side up eggs. After about 25 minutes which is an excessive time to wait, my breakfast was brought to me. The eggs were not fully cooked and needed turning. The waitress who was really good saw the issue and we agreed that the eggs would be replaced so she took the eggs. Same eggs came back, they were not sunny side up! The food tasted bad. I left it.
Reception staff are OK and show a willingness to help. Checking out, I was asked by reception staff how my stay went. I said that I really liked my room and I liked the hotel itself. It looked nice and the facilities were fine. With that said, anything that involved food at the hotel was an absolute disaster. My first encounter with the kitchen involved me ordering sausages and mash. I waited a good 35 minutes in a restaurant that had about 7 out of about 60 table’s occupied. The head waiter who took my original order came over and asked me to remind him what I ordered, I reminded him. He then indicated that my order had been lost! He then went off to look for my order. I asked for the head waiter to be sent over to my table which was the person who took my original order. He came over with my food and apologised. I asked him why it took so long for my food to arrive; he apologised again and offered me a complementary drink which I accepted. I appreciated his approach and thanked him for it. The sausage and mash was awful, it tasted extremely salty and so I left a lot of it. At breakfast, I opted for a full English with sunny side up eggs. After about 25 minutes which is an excessive time to wait, my breakfast was brought to me. The eggs were not fully cooked and needed turning. The waitress who was really good saw the issue and we agreed that the eggs would be replaced so she took the eggs. Same eggs came back, they were not sunny side up! The food tasted bad. I left it.
8
Samantha
25 avr. 2023
·
A séjourné 1 nuit
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
Hotel in great location. Lovely characterful building. Great grounds. Well decorated reception areas and some rooms. One of our rooms was quite newly decorated, one not. Both comfortable and clean. Spa area needs renovation, some old and tatty areas. Some bits not that clean. Great treatments though. Service in the hotel restaurant was slow, especially at breakfast. Breakfast expensive if you are paying on the day and it’s not in your room rate.
6
Jamie
3 mars 2025
·
A séjourné 1 nuit
Was staying here to attend a function hotel was lovely. My room was comfortable clean and I couldn’t fault it. Unfortunately food took a lot to be desired. It was a large function and the overall consensus was they couldn’t cope Has everybody agreed? The food was shocking. All three courses were below par. The chicken wasn’t cooked and luckily after the starter had been so appalling I cut the chicken open before eating to discover it was still pink. I’m sure for a smaller function it would be fine but certainly wouldn’t attend for anything of a large scale. Disappointing as wasn’t a cheap place to stay and I had really been looking forward to it.
Was staying here to attend a function hotel was lovely. My room was comfortable clean and I couldn’t fault it. Unfortunately food took a lot to be desired. It was a large function and the overall consensus was they couldn’t cope Has everybody agreed? The food was shocking. All three courses were below par. The chicken wasn’t cooked and luckily after the starter had been so appalling I cut the chicken open before eating to discover it was still pink. I’m sure for a smaller function it would be fine but certainly wouldn’t attend for anything of a large scale. Disappointing as wasn’t a cheap place to stay and I had really been looking forward to it.
6
Rachel
24 nov. 2024
·
A séjourné 1 nuit
I there was a party and the music was so loud found it difficult to sleep. I told the receptionist when settling the bill. I had smoked haddock for breakfast there was a smell the fish did not taste fresh and I have had a bad stomach this afternoon.
I there was a party and the music was so loud found it difficult to sleep. I told the receptionist when settling the bill. I had smoked haddock for breakfast there was a smell the fish did not taste fresh and I have had a bad stomach this afternoon.
10
Ilona
29 août 2025
·
A séjourné 1 nuit
Food is excellent! I have been dreaming about that pork chop! B
Food is excellent! I have been dreaming about that pork chop! B
10
Gordon
25 août 2025
·
A séjourné 1 nuit
Lovely stay, dinner great and the gardens amazing
Lovely stay, dinner great and the gardens amazing
10
paul
17 nov. 2023
·
A séjourné 1 nuit
The property is fantastic. Set in beautiful surroundings. Facilities and staff magnificent. The only downside was they charge for a cappuccino at breakfast. You can have a regular coffee but have to pay for a ‘speciality’ coffee. This lets it down really.
The property is fantastic. Set in beautiful surroundings. Facilities and staff magnificent. The only downside was they charge for a cappuccino at breakfast. You can have a regular coffee but have to pay for a ‘speciality’ coffee. This lets it down really.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Laurent
10 déc. 2025
·
A séjourné 1 nuit
Hotel agreable. chambre propre mais un peu vieillotte. Un spa agréable accessible. Attention à ne pas avoir une chambre au dessus du bar. Personnel serieux et agréable. Si vous avez un problème on vous trouve une solution
Hotel agreable. chambre propre mais un peu vieillotte. Un spa agréable accessible. Attention à ne pas avoir une chambre au dessus du bar. Personnel serieux et agréable. Si vous avez un problème on vous trouve une solution
8
Katie
il y a 3 semaines
·
A séjourné 2 nuits
This hotel was great. My only complaint was the bed wasn't comfortable! Other than that, it was
This hotel was great. My only complaint was the bed wasn't comfortable! Other than that, it was
6
Niamh
il y a 3 semaines
·
A séjourné 3 nuits
Hotel was clean and staff helpful, but it was not value for the money we paid. The room was on the 3rd floor , poorly laid out and you could only see a wall when you looked out the window. I had a 20 kg case with me and when I arrived on the 3rd floor I had to lift it up 4 steps of stairs and back down another 4 steps .No offer of help . There was a large group of my family staying and we left a substantial amount of money in the bar , yet when we asked for jugs of water on the table’s we had to pay for large bottles of water! Disappointing.
Hotel was clean and staff helpful, but it was not value for the money we paid. The room was on the 3rd floor , poorly laid out and you could only see a wall when you looked out the window. I had a 20 kg case with me and when I arrived on the 3rd floor I had to lift it up 4 steps of stairs and back down another 4 steps .No offer of help . There was a large group of my family staying and we left a substantial amount of money in the bar , yet when we asked for jugs of water on the table’s we had to pay for large bottles of water! Disappointing.
10
Graham
3 août 2026
·
A séjourné 1 nuit
A really good stay, clean rooms with air conditioning that actually works, enjoyed the food also, I will stay again when in the area.
A really good stay, clean rooms with air conditioning that actually works, enjoyed the food also, I will stay again when in the area.
10
Daniel
30 juil. 2026
·
A séjourné 1 nuit
Great experience, very clean room and friendly staff.
Great experience, very clean room and friendly staff.
Politiques de l’établissement
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Départ
De 15:00 à 23:59
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Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-04: 211.6687889022827USD
- 2026-09-05: NO DATA
- 2026-09-06: 165.09842726135253USD
- 2026-09-07: 181.71831970214842USD
- 2026-09-08: 224.34361157226562USD
- 2026-09-09: 154.45922479248046USD
- 2026-09-10: 154.45922479248046USD
- 2026-09-11: 208.12599768066406USD
- 2026-09-12: 275.2856021575928USD
- 2026-09-13: 135.59229348754883USD
- 2026-09-14: 154.45922479248046USD
- 2026-09-15: 152.1565USD
- 2026-09-16: 437.4700354766846USD
- 2026-09-17: 202.72013819885254USD
- 2026-09-18: 230.45169506835936USD
- 2026-09-19: 329.42310014343263USD
- 2026-09-20: 146.81898958969117USD
- 2026-09-21: 146.81898958969117USD
- 2026-09-22: 147.3099633102417USD
- 2026-09-23: 146.81898958969117USD
- 2026-09-24: 185.15105057525633USD
- 2026-09-25: 183.79957684326172USD
- 2026-09-26: 204.91484079742432USD
- 2026-09-27: 148.66142818069457USD
- 2026-09-28: 146.81898958969117USD
- 2026-09-29: 148.66142818069457USD
- 2026-09-30: 146.81898958969117USD
- 2026-10-01: 147.5105USD
- 2026-10-02: 213.5318748855591USD
- 2026-10-03: 231.10094478607178USD
- 2026-10-04: 138.2185USD
- 2026-10-05: 138.18258417129516USD
- 2026-10-06: 197.0281218109131USD
- 2026-10-07: 164.8790332107544USD
- 2026-10-08: 243.26415520477295USD
- 2026-10-09: 168.45998223114015USD
- 2026-10-10: 231.61471925354004USD
- 2026-10-11: 130.0359561653137USD
- 2026-10-12: 138.2185USD
- 2026-10-13: 132.98473165893554USD
- 2026-10-14: 136.2955011329651USD
- 2026-10-15: 132.98473165893554USD
- 2026-10-16: 213.716USD
- 2026-10-17: 271.6449795150757USD
- 2026-10-18: 138.71235372161865USD
- 2026-10-19: 143.62045154190062USD
- 2026-10-20: 141.8610455970764USD
- 2026-10-21: 138.72235840225218USD
- 2026-10-22: 130.0959310798645USD
- 2026-10-23: 164.77152498626708USD
- 2026-10-24: 221.6278857650757USD
- 2026-10-25: 130.0359561653137USD
- 2026-10-26: 134.64671381378173USD
- 2026-10-27: 132.98473165893554USD
- 2026-10-28: 134.64671381378173USD
- 2026-10-29: 130.0359561653137USD
- 2026-10-30: 173.80776316833496USD
- 2026-10-31: 186.18262265014647USD
- 2026-11-01: 145.3773585319519USD
- 2026-11-02: 141.8610455970764USD
- 2026-11-03: 145.3773585319519USD
- 2026-11-04: 143.62045154190062USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et une trousse de secours
- Piscine accessible de 06 h 30 à 21 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Le petit déjeuner anglais coûte environ 19.00 GBP par personne
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Aire de pique nique/Tables
Déjeuners à emporter
Petit-déjeuner en chambre
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Activités
Piscine
Courts de tennis
Jardin
Parcours de golf (à proximité)
Randonnée
Piscine intérieure
Pool (Indoor)
Mobilier d'extérieur
Terrasse
Fitness Center (nearby)
Services
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Connexion Internet
Wi-fi gratuit