Mercure Sao Paulo Paulista

The room itself was clean but also not visibly clean. Bedding and towels were clean, which is super important; saw dirty walls in the washroom, on the window drapes, and noticed that the shower stall had some nooks and crannies that they could have paid a little more attention to. Staff were extremely helpful and friendly; always greeting us when we leave and return for the day. We didn’t check out the amenities this time but, there’s also a little musky smell in the hallway and the carpeting, wall papers, and overall feels were quite dated as well. The stay itself was extremely uncomfortable: the room’s mini fridge was very loud once it turned on, early morning knocking in the doors asking about mini bar items (forgot to stick the do not disturb sign out the door), next thing we heard the first morning of was someone’s walkie going off so loud, ontop of the door slamming by other guests nearby on our floor. The positive: location was superb: right by Brigadeiro Station, one block away from Avenida Paulista, great restaurants (chains and mom and pop restaurants) walking distance, as well as museums and other cultural centers as well. I’m not sure if we will be back at this hotel, as the price we paid was definitely not worth the stay.

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This is a nice clean, friendly hotel centrally located. The only problem I noticed was a complicated check-in at checkout process. But things worked out fine.

ok

Ok