Is parking available at the property?

Self parking is available on-site for a fee of EUR 17 per night. Parking is limited, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8 AM to 11 AM for a fee of approximately EUR 13 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The hotel is located in Segovia Old Town, just steps from the Loba Capitolina Monument and Segovia Aqueduct. It is approximately 0.2 miles from Marques de Lozoya House and 0.5 miles from Santa Cruz la Real Convent.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 30 per night, and advance request or confirmation is required. Specific information about cribs is not provided.

Eurostars Plaza Acueducto Hotel in Segovia

Average nightly price at Eurostars Plaza Acueducto by month, last 12 months (USD)
Month	Average price
January	US$102
February	US$132
March	US$132
April	US$139
May	US$165
June	US$144
July	US$124
August	US$159
September	US$154
October	US$170
November	US$139
December	US$127

What guests think

At Eurostars Plaza Acueducto, travellers praise the unbeatable location beside Segovia’s Roman aqueduct, with easy walking to sights and some rooms offering memorable views, making it a convenient base for short stays and city exploring.

Staff are widely described as friendly and helpful, though a few guests report slow or inconsistent responses during busy periods or when resolving issues. Rooms are generally comfortable, but several reviews mention hard-to-adjust heating or air-conditioning, occasional noise or interior rooms without views, and some dated features. On-site parking is appreciated yet tight to maneuver, elevator waits or outages occur at times, and breakfast is typically good to excellent though some found it average. A straightforward base for exploring Segovia.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site parking is a useful perk in this area, though several guests note tight spaces, a single-lane ramp, and difficult maneuvering. Occasional elevator outages or long waits were also mentioned.

Related guest reviews

8

Hean Lee

31 Oct 2025

·

Stayed 1 night

Parking is easy. Good location.

4

Ignacio Rodriguez

26 May 2024

·

Stayed 1 night

Precio muy alto para un hotel que no lo merece. La habitación muy antigua, vistas horribles, insonorizado, luces rotas… además 1 hora para hacer el checkin por falta de persona y 30 minutos para esperar el único ascensor que baja al parking

Translate

8

GERARD

28 Jul 2025

·

Stayed 3 nights

Chambre calme malgré les restaurants en dessous et la route. Le personnel très agréable. Parking grand mais étroit, une seule voie pour l'entrée et la sortie et les places très juste.

Translate

8

GERARDO

18 Jun 2023

·

Stayed 1 night

Lo único pésimo, el parking del hotel. Muy dicífil encajar el coche, con tantas columnas. Hay un parking público al lado, mucho mejor

Translate

10

Sam

23 Oct 2025

·

Stayed 1 night

I got a great room with a view, thanks to Lara. She's great, along with Paola. It's in a great location, with a parkade and gym (needs a spray bottle, garbage can and towels though)

10

Miguel

16 Jun 2025

·

Stayed 2 nights

Buen hotel, habitaciones cómodas y limpias a pocos pasos del acueducto, estacionamiento de pago y algo reducido, recomendable

Translate

10

Rob

10 Nov 2023

·

Stayed 1 night

Picked this hotel as it was right at the entrance of the old city. Hotel was great and they had underground parking and a restaurant for dinner and breakfast.

8

Rafael

6 Jun 2024

·

Stayed 2 nights

El elevador que llevaba a mi habitación (207) estaba fuera de servicio por lo que tuve que caminar más y pasar un desnivel de 5 escalones cargando mi maleta (pesada). Espero que la próxima vez ya funcione o me den otra habitación, por lo demás el hotel es muy bueno y seguro regresaria

Translate

10

Gabriela

27 Sept 2025

·

Stayed 1 night

This was my second stay at Eurostars Acueducto, and once again, it did not disappoint. The location is unbeatable — right at the foot of the stunning Roman aqueduct, making it the perfect starting point to explore Segovia on foot. The front desk staff were extremely helpful and efficient, providing quick and friendly service during both check-in and check-out. Their professionalism was much appreciated. The rooms are comfortable, with spotless bedding and overall excellent cleanliness. The property also offers on-site parking (for an additional fee), which is a valuable convenience in this area.

10

Olga

16 Sept 2024

·

Stayed 1 night

Great location, in walking distance to all city attractions. Sound proof and spotless room. Convenient, on site parking.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests report very clean rooms and bedding with attentive housekeeping. A few mention lapses such as leftover items or mold in bathrooms.

Related guest reviews

10

Joan

21 Mar 2025

·

Stayed 5 nights

The hotel was immaculately clean. The lobby had a room area with comfortable lounging couches and chairs. The lemon water and fun little marshmallow candies were a nice touch. Our rooms were relatively simple and comfortable and warm. Good showers and the room service for cleaning was the best I have ever had in a hotel experience.

6

SERGIO CHARLES

21 Sept 2024

·

Stayed 2 nights

Se ve vieja y no limpia. Sobretodo la cama

Translate

6

Yudith

26 Jan 2025

·

Stayed 1 night

“The property is very well located, just a short walk from the Aqueduct of Segovia, which is incredibly convenient for sightseeing. The breakfast is excellent, with a standout feature being the coffee machine—great for starting the day right! However, the bathroom’s cleanliness left much to be desired. The bathtub was greasy, as if it hadn’t been cleaned properly, and there was noticeable mold in the bathroom. This was a disappointing aspect of an otherwise pleasant stay.”

8

Hsien-Wen

1 Nov 2025

·

Stayed 1 night

Clean room, great location, very friendly staff. Facing the aqueduct was a definite plus. Heating wished could be adjusted further. If there is a coffee maker even better.

10

Hsien-Wen

1 Nov 2025

·

Stayed 1 night

Very friendly staff. Clean rooms. Great location. Right next to the acueducto. We got the room facing the acueducto and it helped as well. Bed very comfortable. Wished a simple coffee machine could be present in the room, but not a deal breaker. Would choose the place again, definitely.

10

Myrna

27 Mar 2025

·

Stayed 5 nights

Beautiful place and location. Rooms are clean and spacious. Great breakfast.

10

Gabriela

27 Sept 2025

·

Stayed 1 night

This was my second stay at Eurostars Acueducto, and once again, it did not disappoint. The location is unbeatable — right at the foot of the stunning Roman aqueduct, making it the perfect starting point to explore Segovia on foot. The front desk staff were extremely helpful and efficient, providing quick and friendly service during both check-in and check-out. Their professionalism was much appreciated. The rooms are comfortable, with spotless bedding and overall excellent cleanliness. The property also offers on-site parking (for an additional fee), which is a valuable convenience in this area.

4

Jorge

16 Nov 2025

·

Stayed 1 night

Habian calcetines del cliente anterior y el Ac no funcionaba

Translate

10

Olga

16 Sept 2024

·

Stayed 1 night

Great location, in walking distance to all city attractions. Sound proof and spotless room. Convenient, on site parking.

10

Guillermo

16 Nov 2023

·

Stayed 1 night

Buena experiencia, excelente ubicación, limpio

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some spacious options and sought-after aqueduct views. Recurring drawbacks include hard-to-adjust heating or AC, occasional noise or interior rooms with tiny windows, and some dated furnishings.

Related guest reviews

2

Carlos

7 Jan 2026

·

Stayed 1 night

Quarto encostado ao elevador onde se ouvia o barulho das máquinas do elevador. Insuportável para dormir. Assim que chegámos ao quarto e nós apercebemos, reclamamos e a resposta foi que estavam cheios. Um hotel é para dormir, não se conseguindo dormir, tudo o resto vale zero. As funcionárias simplesmente ignoraram as nossas reclamações. Devia ser proibido atribuir um quarto com aquele barulho insuportável

Translate

6

Carlos

8 Nov 2024

·

Stayed 1 night

The room was a bit warm and there was no choice to put on the air conditioning. The parking us good and so is the location.

4

Jesse

7 Dec 2024

·

Stayed 3 nights

You can not adjust room temperature. It is to hot and the front desk only option is a small fan. After a long day, you do not have any option to adjust your room temperature to what you consider comfortable. It do not manner if you have a great staff, if they are not allow to help you to have a comfortable room temperature, after a long day.

6

Joan

28 Jan 2026

·

Stayed 1 night

Cogi este Hotel por ser un Eurostars y estar frente al Acueducto, es un 4 estrellas, pero la habitacion era interior y tenia una ventana minuscula que daba a una calle superior, muy fea para un hotel asi.

Translate

8

GILBERTO

29 Sept 2024

·

Stayed 1 night

Tudo muito bom, menos a internet, que é fraca, de baixa velocidade

Translate

10

Janine

8 May 2025

·

Stayed 2 nights

I chose this hotel because of it's proximity to the aquaduct. The view from our window was exceptional. Easy walking distance to attractions, shopping and restaurants.

8

Pablo

22 Oct 2025

·

Stayed 3 nights

Lo único malo era el aparato del aire acondicionado que no se podía regular

Translate

6

CLARE

6 Jun 2025

·

Stayed 3 nights

This is a very quirky property - many split floors. The room type we chose was with a view. It was on the 2nd floor, but the only view was of the umbrellas of the restaurant below - which also made opening the window impossible because of the smoking. We were eventually moved to a room without a view on the 4th floor - much better!

8

Milqueza

28 Apr 2025

·

Stayed 1 night

Great location! Property needs some updates.

6

Noel

22 Apr 2024

·

Stayed 1 night

Location is great, close to main attractions. The one staff member who was left to handle check in at the busiest time did very well and maintained her composure and sense of humour. Air conditioning was out of order which made for a poor nights sleep.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and efficient at reception. However, some guests encountered slow or unresponsive service, staffing shortages, and difficulties resolving issues or cancellations.

Related guest reviews

4

Ignacio Rodriguez

26 May 2024

·

Stayed 1 night

Precio muy alto para un hotel que no lo merece. La habitación muy antigua, vistas horribles, insonorizado, luces rotas… además 1 hora para hacer el checkin por falta de persona y 30 minutos para esperar el único ascensor que baja al parking

Translate

2

Carlos

7 Jan 2026

·

Stayed 1 night

Quarto encostado ao elevador onde se ouvia o barulho das máquinas do elevador. Insuportável para dormir. Assim que chegámos ao quarto e nós apercebemos, reclamamos e a resposta foi que estavam cheios. Um hotel é para dormir, não se conseguindo dormir, tudo o resto vale zero. As funcionárias simplesmente ignoraram as nossas reclamações. Devia ser proibido atribuir um quarto com aquele barulho insuportável

Translate

10

James

13 Jun 2025

·

Stayed 1 night

Very friendly front desk staff, quiet room, close to all the sites in Segovia

2

Ricardo

5 Sept 2025

·

Stayed 1 night

Did not stay, there was a booking error which I immediately requested to cancel and they refused, therefore I give them a terrible for service.

4

Annette Maria

17 Oct 2024

·

Stayed 2 nights

We have stayed at your hotel several times before and your service has declined drastically. No room service at all, you are very short staffed, they wanted to be helpful but not enough employees to service your guests. We wanted our laundry done and was told to fill out the form and bring our items to the front desk, we did so.and told they would be returned in the afternoon next day. They remained at the front desk unwashed, when I went down to pick the cleaned , supposedly cleaned laundry I was told that I had requested for them not to be cleaned. Which was a lie, I filled out the laundry form delivered them to the front desk as instructed and they just sat there. Breakfast wasn’t what we had experienced in previous stays. You need to improve it. Room service non exsistant, too short staffed in all departments. We will no longer be staying at the EuroStarr Aqueducto. Terribly disappointed with what management has done to your hotel

10

María Isabel

26 Jun 2023

·

Stayed 1 night

Muy buen servicio. María, en la recepción se esforzó para que pudiéramos estar todos en habitaciones cercanas y a la vez cumplir nuestras peticiones en cada tipo de habitación. Muchas gracias por todo. Tuvimos una feliz estancia.

Translate

10

Gabriela

27 Sept 2025

·

Stayed 1 night

This was my second stay at Eurostars Acueducto, and once again, it did not disappoint. The location is unbeatable — right at the foot of the stunning Roman aqueduct, making it the perfect starting point to explore Segovia on foot. The front desk staff were extremely helpful and efficient, providing quick and friendly service during both check-in and check-out. Their professionalism was much appreciated. The rooms are comfortable, with spotless bedding and overall excellent cleanliness. The property also offers on-site parking (for an additional fee), which is a valuable convenience in this area.

10

Graham

7 Feb 2025

·

Stayed 1 night

A great choice of hotel for exploring Segovia. It’s right next to the Roman aqueduct, and you can walk up into the city to see the other attractions. If you arrive at Guiomar station then the local 11 bus drops you off across the road from the hotel. The staff are very polite, friendly and helpful. The room I had was spacious. I was happy with my choice. Very good local restaurant just along the road.

6

Noel

22 Apr 2024

·

Stayed 1 night

Location is great, close to main attractions. The one staff member who was left to handle check in at the busiest time did very well and maintained her composure and sense of humour. Air conditioning was out of order which made for a poor nights sleep.

10

Tania

23 Jun 2025

·

Stayed 2 nights

The staff was friendly and super helpful. Great experience. ❤️

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Outstandingly central—right beside the Roman aqueduct and within easy walking distance of Segovia’s main sights, restaurants and transport. Some note street noise depending on room.

Related guest reviews

10

Maria

22 Apr 2025

·

Stayed 1 night

Nice hotel, in a very good spot.

10

Tracey

5 Oct 2023

·

Stayed 1 night

Centrally located in the heart of the city. Wonderful staff and amazing dining options.

8

Richard

7 Jun 2025

·

Stayed 3 nights

Good location within walking distance of eveything.

10

Carlos

17 Mar 2024

·

Stayed 2 nights

Perfecta ubicación

Translate

10

Candelario

13 Jul 2024

·

Stayed 1 night

En excelente ubicación y la habitación con vista al Acueducto estuvo genial 👍

Translate

8

Alik

17 Apr 2025

·

Stayed 2 nights

Great location but noisy.

10

Janine

8 May 2025

·

Stayed 2 nights

I chose this hotel because of it's proximity to the aquaduct. The view from our window was exceptional. Easy walking distance to attractions, shopping and restaurants.

10

Francisco

27 Mar 2024

·

Stayed 2 nights

The hotel is in walking distance to all tourist destinations in Segovia. The bus stop is right opposite to the hotel (bus #11 goes to train station -15 min trip). Hotel staff is very friendly and room is very confortable. I’ll definitelly stay in it again when visiting Segovia.

10

Graham

7 Feb 2025

·

Stayed 1 night

A great choice of hotel for exploring Segovia. It’s right next to the Roman aqueduct, and you can walk up into the city to see the other attractions. If you arrive at Guiomar station then the local 11 bus drops you off across the road from the hotel. The staff are very polite, friendly and helpful. The room I had was spacious. I was happy with my choice. Very good local restaurant just along the road.

10

Olga

16 Sept 2024

·

Stayed 1 night

Great location, in walking distance to all city attractions. Sound proof and spotless room. Convenient, on site parking.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good to excellent, with several praising variety and coffee; a few found it average or in need of improvement.

Related guest reviews

10

Ricardo

24 Apr 2024

·

Stayed 2 nights

Great location, great breakfast!

10

JORGE

29 Apr 2024

·

Stayed 1 night

Excelente el desayuno

Translate

8

Allan

21 Jun 2024

·

Stayed 1 night

Amazing location. I asked for a room with a view of the acqueduct and got exactly that,well done to the allocator. Facilities were more than adequate, and secure underground parking was a real bonus. Plenty of restaurants available locally. Excellent selection for breakfast.

6

Yudith

26 Jan 2025

·

Stayed 1 night

“The property is very well located, just a short walk from the Aqueduct of Segovia, which is incredibly convenient for sightseeing. The breakfast is excellent, with a standout feature being the coffee machine—great for starting the day right! However, the bathroom’s cleanliness left much to be desired. The bathtub was greasy, as if it hadn’t been cleaned properly, and there was noticeable mold in the bathroom. This was a disappointing aspect of an otherwise pleasant stay.”

10

Rob

10 Nov 2023

·

Stayed 1 night

Picked this hotel as it was right at the entrance of the old city. Hotel was great and they had underground parking and a restaurant for dinner and breakfast.

6

Francisco

11 Jan 2025

·

Stayed 5 nights

Precisa melhorar muito. Café da manhã , frios não estavam bem conservados com mal aspecto

Translate

10

Myrna

27 Mar 2025

·

Stayed 5 nights

Beautiful place and location. Rooms are clean and spacious. Great breakfast.

6

David

30 Aug 2025

·

Stayed 1 night

Was never a 4 star hotel. No kettle or coffee in room. We asked for kettle however, they said there was a communal kettle downstairs for health and safety reasons. However, they are happy for you to fill paper cups downstairs with boiling water and walk them up through the lift into your room. How strange breakfast was just average we stayed in two other four-star hotels on our stay and they were far superior in every way.

8

Ruth

28 May 2023

·

Stayed 1 night

This hotel has a great location next to the aqueduct. Staff is very nice. Breakfast is good. The rooms need an uplift

8

Gerardo

26 Mar 2025

·

Stayed 3 nights

The breakfast is acceptable but can definitely be improved.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $292
8 $91	9 $89	10 $74	11 $81	12 $83	13 $214	14 $208
15 $75	16 $75	17 $99	18 $137	19 $77	20 $221	21 $176
22 $77	23 $82	24 $76	25 $103	26 $86	27 $131	28 $154
29 $76	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
		1 $87	2 $77	3 $80	4 $154	5 $967
6 $195	7 $167	8 $78	9 $74	10 $78	11 $105	12 $124
13 $70	14 $69	15 $70	16 $70	17 $74	18 $103	19 $117
20 $78	21 $70	22 $70	23 $75	24 $144	25 $172	26 $174
27 $111	28 $115	29 $148	30 $115	31 $262

Eurostars Plaza Acueducto

Prices for Eurostars Plaza Acueducto

Monthly average prices

About this property

Location

Room options

Triple Room

Standard Room, 1 Double Bed

Standard Double Or Twin Room

Standard Room (With Views)

Standard Double Room Single Use (With Views)

Single Room, 1 Double Bed

Suite, 1 Double Bed

Guest reviews of Eurostars Plaza Acueducto

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Eurostars Plaza Acueducto

Prices for upcoming dates

Business details