Name: Holiday Inn Express Southampton West by IHG
Address: Adanac Park, Southampton, Hampshire (comté), GB
Price range: 66 $US–201 $US per night
Rating: 8.13

Ce qu'en disent des voyageurs

Au Holiday Inn Express Southampton West by IHG, de nombreux clients soulignent le personnel serviable et aimable, ainsi que les chambres généralement propres et confortables. L'établissement est idéalement situé pour les terminaux de croisière ou le parc Paultons, mais se trouve dans une zone industrielle peu propice aux promenades.

Les inconvénients fréquemment mentionnés sont l'absence de climatisation dans les chambres, ce qui rend les nuits chaudes, et les fréquentes pannes de l'ascenseur. Le petit-déjeuner est inclus et souvent apprécié, bien que plusieurs critiques signalent des ruptures de stock, un café et un jus de fruits faibles, ainsi qu'un service parfois chaotique et très fréquenté. L'offre de restauration sur place le soir est limitée. Un parking est disponible, mais il est impératif d'enregistrer votre numéro d'immatriculation pour éviter les amendes de l'opérateur externe. Dans l'ensemble, attendez-vous à un hébergement pratique avec un service attentionné, particulièrement adapté aux automobilistes et aux séjours pré-croisière.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un bar/restaurant est disponible sur place, mais le menu et le service du soir peuvent sembler limités ou coûteux selon plusieurs critiques. Plusieurs clients signalent également l'ascenseur hors service et le stationnement nécessite l'enregistrement du numéro d'immatriculation pour éviter les amendes d'un tiers.

Avis de voyageur à ce sujet

4

Sandra

9 sept. 2025

·

A séjourné 1 nuit

You have to carry upstairs your luggage because the elevator was not operational.

4

Richard

22 févr. 2023

·

A séjourné 4 nuits

The car park is free for guests and they took our car registration on check in - we assumed we would not be getting a fine. One month after the stay we received a parking fine of 100 pounds and an admin fine for same from car rental company of 40 pounds. The car park is in the middle of nowhere with a long road in off a main road, I can't imagine anyone using it who isn't staying there. I now have to waste my time on chasing this up. The hotel otherwise was ok, other than that the location is in the middle of nowhere and the beds were very (very) hard. Our room had an adjoining door to another room that was closed but you could hear other guests and their tv quite clearly.

8

Julie

25 sept. 2025

·

A séjourné 1 nuit

It was a good stay EXCEPT the elevator was out of order and we were on the third floor. They brought all our luggage up, but I dragged it down the next day since they were busy. Everything else was good, but that was a pain.

8

Richard

16 sept. 2025

·

A séjourné 2 nuits

This place was good and served our purposes well. It was clean and seemed well run. The breakfast, a buffet, was very good. Plenty to eat. The room was clean and the bed comfortable. Our main complaint was that the elevator was broken meaning we had to carry two large suitcases and two carry-ons up and down the stairs.

10

Kelly

4 nov. 2023

·

A séjourné 2 nuits

Nice hotel, very clean, good location, comfortable rooms, excellent breakfast, free parking, reasonable price. On the negative side, they have a parking lot monitoring service which takes photos of "unauthorized" vehicles parking in their lot. The hotel front desk doesn't tell you about this when you check in or issue a parking pass to put in your windshield, and doesn't offer to validate your parking. The first you hear about it is when you receive a photo of your car with a nasty little citation in your email. The parking lot monitoring service claims there are signs in the parking lot telling you to scan a QR code to visit a website to validate your parking. The reality is, I didn't see any signs and this is the second time I've encountered this at a Holiday Inn Express in the UK. Next time I'll know to ask.

10

Wing Chang

1 sept. 2025

·

A séjourné 3 nuits

Arrived slightly earlier than check in and was told the room was not ready but to help ourselves to tea and coffee. Greeted by Mateus....very very very helpful and friendly, credit goes to Mateus. There is no air con at the hotel and the lift was broken at the time, we were lucky only staying on the first floor. That is the only negative to this review. Staff was all round amazing! Very friendly and welcoming. Always working hard and it was busy! Credit to all your staff that was working during the weekend of the 21st-24th August. If I needed anything, all I had to do was ask the staff and they would try their utmost to help. I left my charger at home and the staff tried to help resolving the issue by finding me spare cables/plugs. To no avail, I ordered an charger to the hotel which they signed for and kept safe. The breakfast was good and very busy during the morning. You could see the staff working very hard from clearing the tables to taking the guest to the tables. Respect you all. I just wish I got all your names to thank and mention you personally. Props to the kitchen staff who was working tirelessly and it seemed relentless over the days during my stay. Perfect for Paultons park. That was the main reason for the stay. From Room 232 - Hope you enjoyed the pizza (kitchen staff) and Mateus you had a good break! Will stay here again just for the staff!

4

ann

1 nov. 2023

·

Upon returning home after a week’s holiday we find a car parking fine from the hotel car park site, at no point did we see any notice re parking and was not advised at check in re this. We feel it’s very poor not not be advised by staff upon checking in. The weather was horrendous storm babet and was very weary after a long journey, we certainly didn’t see any notice. Our one night stay has proven stressful. You should advise all guests in future as unless you’ve stayed there before you aren’t to know.

10

Alison

22 août 2025

·

A séjourné 1 nuit

Check in staff very helpful. Lift was out of order, but they reassigned me a room on a lower floor and carried my bags for me. Breakfast staff were amazingly efficient, I have not been in a HIE that has been this busy, but nothing was too much trouble and the restaurant girls were very quick.

8

John

23 sept. 2024

·

A séjourné 4 nuits

Breakfast is very good. Menu for other food is limited. There is a very good restaurant, The Walnut Farm, which is a short walk away.

4

Geraldine

3 sept. 2025

·

A séjourné 1 nuit

Elevator out of order.was told this has been this way for almost a month. Had to carry very heavy luggage up 3 flights of steps. No air conditioning. They had supplied 2 small fans

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont fréquemment décrits comme propres ou impeccables. Certains clients ont toutefois noté des problèmes tels que des tapis tachés, des canapés-lits poussiéreux et des espaces de petit-déjeuner en désordre.

Avis de voyageur à ce sujet

10

Sylvia

8 nov. 2025

·

A séjourné 1 nuit

The room was spotless. The staff were very courteous and helpful nothing was too much trouble for them.

8

Hirsz

28 avr. 2025

·

A séjourné 2 nuits

The room was clean , as was the bathroom. The included breakfast was bad ,very messy area around the food (was not clean at all. Poor variety of hot food, again not very clean.

4

Kerry

25 sept. 2025

·

A séjourné 1 nuit

The worst hotel breakfast ever. They didnt even have enough furniture so people were sitting on (dirty) office chairs to eat. No coffee other than instant. And as a lone female traveller i felt very uneasy as its almost all men staying here

6

Tony

4 juil. 2024

·

A séjourné 1 nuit

Checked in after 10pm, when we got to the room and inserted the card to activate the lights only a couple of the lights actually worked. Pressed the switches and there were no resistance or clicking, found pull out bed not fully pulled out or made properly. In the morning with natural daylight we found the pull out bed was full of dust and fluff. We went down for breakfast there were no staff on reception, we saw three staff running around clearing tables and failing to keep the breakfast items stocked up. After breakfast we checked out there was no drop box for keys so had the wait at reception for one of the staff running around the breakfast area to come and check us out. It looked like nobody was in charge and if someone would have took charge it wouldn’t have been chaos. There was a real lack of leadership and that is probably why the conditions of the room were lacking as nobody is holding anyone accountable.

10

Gary

14 nov. 2025

·

A séjourné 1 nuit

My room was very clean. I had no worries at all about anything. Everything worked. It was very warm. Very quiet. I was in room 222. The staff were very helpful.

10

Janet

15 nov. 2025

·

A séjourné 1 nuit

Spotless, great brekky, great staff.

10

Yvonne

27 juin 2025

·

A séjourné 1 nuit

Over all very pleased with our stay room was very clean staff friendly and helpful breakfast all good

4

Agnieszka

31 juil. 2024

·

A séjourné 1 nuit

Carpet was very dirty and toilet smelly

8

Xuan-Hung

30 août 2024

·

A séjourné 2 nuits

Overall good. Could do with some deep cleaning. Beds were clean, but carpets had stain everywhere. Staff was excellent.

10

alan

6 juil. 2025

·

A séjourné 1 nuit

It's very clean and tidy. Good bedroom with toiletries. Great breakfast. Staff very friendly and helpful. Would recommend.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont simples et généralement confortables, avec de grands lits, mais de nombreux clients soulignent l'absence de climatisation et les nuits parfois chaudes. Quelques-uns signalent des problèmes d'entretien ou de confort (canapés-lits, douches, bruit occasionnel) et des interruptions occasionnelles du Wi-Fi.

Avis de voyageur à ce sujet

8

Mieko

30 sept. 2024

·

A séjourné 1 nuit

Everything was fine except our room did not have Wi-Fi.

6

Stuart

4 sept. 2024

·

A séjourné 1 nuit

The sofa bed was awful the mattress was paper thin and the springs dug in all night. Didnt get any sleep. Weve stayed here before but the beds ruined it for us this time and i cant see us coming back. It was so loud in the corridor with people shouting to each other at 1am, obviously not the hotels fault but just added to our feelings. Buffet breakfast good Staff have always been lovely and no different this time The bed and sleep is the main booking reason for us and it was so bad.

4

Joseph

4 sept. 2025

·

A séjourné 1 nuit

If you like air conditioning, they leave you a very friendly note. Plug in the fan put a bucket of ice in front of it and open the window. That is what they call air conditioning. The building is old the rooms have a musty smell to them, the shower sucks. I will say the staff is very friendly and very helpful. Their food in the restaurant is wonderful no complaints. The time we’ve been there the elevator was broken and we had to carry our luggage up to the second floor. It was about 10 minutes from the cruise ship terminal, which was a good factor. There’s a very nice pub about a five minute walk away that serves fantastic food as well.

6

Henry Shiu Lung

5 août 2025

·

A séjourné 1 nuit

Room has no AC but overall its good

8

Roy

10 mai 2025

·

A séjourné 2 nuits

Nice hotel on a new site just built in the wrong place. Why put it right next to the motorway where you hear all the lorries coming off at 4 o’clock in the morning instead of putting it over by the pub which would’ve been better

6

Jennifer

3 juil. 2023

·

A séjourné 1 nuit

No AC so it was a bit warm and stuffy. Breakfast was mediocre.

6

Christine

21 août 2025

·

A séjourné 1 nuit

The property was very clean as was the room. The staff was outstanding in every way. However the rooms have no air conditioning and no phone in the room. It was extremely hot in our room. We were provided with an electric fan. This is unacceptable for the 21 st century especially for a holiday inn IHG brand. There is no phone in the room if you need something front desh you have to go down stairs. Again unacceptable for as 21 century hotel and IHG brand. Mainly for these reasons only we will not stay at this hotel or maybe at an IHG hotel again while traveling especially out of Southampton

10

Stephen

28 oct. 2024

·

A séjourné 1 nuit

Newly decorated room with comfortable bed and a good shower, although a heated towel rail would have been a bonus.

6

J

25 juin 2023

·

A séjourné 1 nuit

For the price it was disappointing to find no A/C in the bedrooms for the hottest night of the year

10

Paul

11 févr. 2024

·

A séjourné 1 nuit

Helpful staff. Comfortable bed. Quiet room.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, sa serviabilité et son dévouement, tant à la réception qu'au service du petit-déjeuner, avec un enregistrement généralement fluide. Aux heures de pointe, le service peut sembler sous-effectif ou désorganisé.

Avis de voyageur à ce sujet

10

ALISON

31 août 2025

·

A séjourné 1 nuit

Great stay from start to finish staff could not do e ough to help with anything, great stay. Will definitely stay again

10

Manish

30 mai 2023

·

A séjourné 1 nuit

Tasha & her team were fantastic! Made our stay easy and fun. Thank you Tasha.

10

l

20 mars 2024

·

A séjourné 1 nuit

Great staff and very helpful and friendly.

10

Emma

19 oct. 2025

·

A séjourné 1 nuit

Very lovely staff nothing was too much trouble

10

Wing Chang

1 sept. 2025

·

A séjourné 3 nuits

Arrived slightly earlier than check in and was told the room was not ready but to help ourselves to tea and coffee. Greeted by Mateus....very very very helpful and friendly, credit goes to Mateus. There is no air con at the hotel and the lift was broken at the time, we were lucky only staying on the first floor. That is the only negative to this review. Staff was all round amazing! Very friendly and welcoming. Always working hard and it was busy! Credit to all your staff that was working during the weekend of the 21st-24th August. If I needed anything, all I had to do was ask the staff and they would try their utmost to help. I left my charger at home and the staff tried to help resolving the issue by finding me spare cables/plugs. To no avail, I ordered an charger to the hotel which they signed for and kept safe. The breakfast was good and very busy during the morning. You could see the staff working very hard from clearing the tables to taking the guest to the tables. Respect you all. I just wish I got all your names to thank and mention you personally. Props to the kitchen staff who was working tirelessly and it seemed relentless over the days during my stay. Perfect for Paultons park. That was the main reason for the stay. From Room 232 - Hope you enjoyed the pizza (kitchen staff) and Mateus you had a good break! Will stay here again just for the staff!

10

Andrew

21 juin 2024

·

A séjourné 1 nuit

Quick check in staff polite and helpful Greg was great

2

Gemmalyn

22 juin 2025

·

A séjourné 1 nuit

Where to start. First we arrived a bit early and the front desk person was incredibly rude. We knew we were early as it was around 12 noon and merely wanted to inquire as to if our room was available then we would like to check in. He lets us know everyone is always trying to check in at 7 am which is not applicable but found this to be rude. When we finally got our room key the door is locked and the room was already occupied so back downstairs and more delays. Now I want to add the description of the property is not true. There is no air conditioning in the rooms on all floors above the bottom and you will not know it’s a holiday inn if you look at the pillows, towels, mattress nothing. The shower was very nice but the toilet would not flush and we used the one by the front desk. Not a lot of options around the property for anywhere to eat. The manager told us that they are just very busy and have lots of guests. My wife asked her if they were understaffed and was told no so that means it’s a management issue. Anyways this is not a typical holiday inn more like a cheap hotel. The housekeepers are very friendly but management is in over their heads as they are running around constantly getting little done. The manager took over our check in and told us the room would be ready in 20 minutes and we’ll over an hour later they give us keys to a room that already had people in it. This place is very unprofessional and not a typical holiday inn.

10

Alison

22 août 2025

·

A séjourné 1 nuit

Check in staff very helpful. Lift was out of order, but they reassigned me a room on a lower floor and carried my bags for me. Breakfast staff were amazingly efficient, I have not been in a HIE that has been this busy, but nothing was too much trouble and the restaurant girls were very quick.

10

victor

1 sept. 2025

·

A séjourné 1 nuit

Great staff. Very helpful. Works hard not just the desk but the breakfast area. They deserve a the best praise. One of the staff is spitting image of a celebrity - Emily Blunt.

10

Maria

21 nov. 2025

·

A séjourné 1 nuit

Staff on duty at check in were lovely, very helpful as we were attending a hospital appointment, they were very helpful

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé dans une zone industrielle en construction, l'hôtel n'est pas très accessible à pied et de nombreux clients ont utilisé des voitures, des taxis ou les bus à proximité. Il est idéalement situé à proximité des terminaux de croisière et du parc Paultons, avec un accès facile à l'autoroute.

Avis de voyageur à ce sujet

10

Sharon

1 avr. 2024

·

A séjourné 1 nuit

Great location, comfy bed, large rooms, shampoo/body wash provided, breakfast included, free parking for your stay and the opportunity to extend parking at a fee if you wanted to leave your car there. Not in centre of Southampton, about a 7 minute drive away.

6

Maria

30 août 2025

·

A séjourné 2 nuits

I’m not sure how I missed the property didn’t have AC. The rooms did have 2 fans, it was a 2 night stay, we survived. The elevators were not working and we had to lug 2-60pd pieces of luggage up 3 flights of stairs. The hotel provided a breakfast Buffett and it was good. The staff was excellent. The hotel is located in an industrial park and is 10-15 minutes from the cruise ports.

8

Nancy

16 sept. 2024

·

A séjourné 3 nuits

Hotel is fine, but the location is terrible. Have to take a cab everywhere. Only one nearby (sort of) restaurant and nowhere to walk to do any activities, shopping, etc.

10

Hilary

19 mai 2024

·

A séjourné 1 nuit

Lovely staff who make you feel welcome. The hotel is on the edge of a building site at the moment but overnight it is relatively quiet. Thai is our second visit to this hotel in a month. If you are looking for a short stay with good facilities, nice staff and a good breakfast then this is for you.

10

Dave

19 mai 2024

·

A séjourné 1 nuit

Great for cruise port, safe parking good menu, good bedrooms, will revisit.

8

Barb

13 juin 2025

·

A séjourné 2 nuits

A bit far from city centre without a vehicle but bus service to and back from centre was excellent

8

Anne

9 sept. 2025

·

A séjourné 2 nuits

Elevator was not working, no air condition in the room, staff was pleasant and helpful, nothing was within walking distance but the blue bus is close by and will get you in to the city

8

Lydio

9 mai 2025

·

A séjourné 2 nuits

Not far from Horizon Cruise Terminal & National Express bus station.

10

Steven

21 sept. 2024

·

A séjourné 1 nuit

Property was very clean and really liked the dining option. Also was very close to public transportation.

10

Bruce

20 août 2024

·

A séjourné 1 nuit

The property was a short ride to the cruise terminal. The staff was very personable. The photo of the property, however, is deceiving. There is a new building being constructed that nearly surrounds the property and blocks a view of the hotel on approach.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est inclus et souvent bien noté, mais plusieurs critiques mentionnent des ruptures de stock, un café/jus de fruits faible et un service très fréquenté. Les options de restauration sur place le soir sont limitées et de qualité variable.

Avis de voyageur à ce sujet

10

Cynthia

30 avr. 2025

·

A séjourné 3 nuits

Everything was okay except for breakfast options. When asked for fried egg, was told they only provode scrambled eggs.

2

Mark

22 août 2025

·

A séjourné 1 nuit

This was not a great stay. 1/the lift was out of order and i was on the top floor ...not good. 2/ The evening meal was really bad, a £15.95 cheesburger turned up microwaved !!!! like leather. Fries stuck together in a seperate pot. Never experienced such awful food. 3/Breakfast was avearge undercooked and overcooked bacon and dried up sausages at 7.20am . 4/Orange juice was synthetic like the sort you used to get in the seventies i remember as a kid. 5/There was used tissue in the stairwell that was still there in the morning. 6/No one checked what room i was in at breakfast anyone could have entered and had a free breakfast.

8

Lauren

7 avr. 2025

·

A séjourné 1 nuit

It was a nice stay- however the breakfast situation was crazy - resulting in my husband not having everything in the breakfast as it wasn’t available and it was far too busy to wait for them to restock as they were under so much pressure with everything else.. the breakfast is what lets it down..

4

Kerry

25 sept. 2025

·

A séjourné 1 nuit

The worst hotel breakfast ever. They didnt even have enough furniture so people were sitting on (dirty) office chairs to eat. No coffee other than instant. And as a lone female traveller i felt very uneasy as its almost all men staying here

10

Mrs D E

22 sept. 2025

·

A séjourné 1 nuit

Check in was quick and easy, room clean, shower was lovely. Asked for extra towels and received them quickly. Breakfast was lovely and unrushed. Plenty of parking. The pub around the corner did a lovely evening meal and only a short walk away.

6

Simon

29 août 2024

·

A séjourné 2 nuits

What i’d expect from a HIE. Stayed in better HIEx with business but i was in this one with family. Wouldnt of been so bad if i was solo. Poor breakfast, too busy with staff not able to keep things available. 1st morning no milk, cutlery, eggs or butter. Second no pastries or milk with half hot option missing and arriving in drips and drabs. No hot option other than black coffee with coffee machine broke both mornings. Bed squeaky and sounded broken, shower head wouldnt hold as bracket was broken so had to hold it by hand. Convenient for out trip but wouldnt really want to stay again

10

Greig

11 oct. 2025

·

A séjourné 1 nuit

Knowledgeable staff all helpful. Good dinner choices excellent buffet breakfast

10

Janet

15 nov. 2025

·

A séjourné 1 nuit

Spotless, great brekky, great staff.

8

John

23 sept. 2024

·

A séjourné 4 nuits

Breakfast is very good. Menu for other food is limited. There is a very good restaurant, The Walnut Farm, which is a short walk away.

6

Nicola

26 avr. 2025

·

A séjourné 2 nuits

The hotel itself was fine. Comfortable bed. Staff were very attentive and polite. Main issue was the breakfast. Coffee was awful. As was the OJ. Both tasted watered down. Not much chopped fresh fruit. Nothing at all one day. No vegetable option on cooked breakfast. Usually you get mushrooms or tomato. Baked beans had no flavour. If they can sort the breakfast then this would be a great stay.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	66 $US
février	84 $US
mars	95 $US
avril	110 $US
mai	144 $US
juin	143 $US
juillet	147 $US
août	142 $US
septembre	150 $US
octobre	111 $US
novembre	86 $US
décembre	70 $US

di	lu	ma	me	je	ve	sa
1 $79	2 $98	3 $110	4 $107	5 $89	6 $130	7 $112
8 $66	9 $84	10 $133	11 $91	12 $88	13 $90	14
15 $66	16 $95	17 $115	18 $103	19 $95	20 $108	21 $119
22 $72	23 $83	24 $109	25 $90	26 $125	27 $101	28 $124
29 $69	30 $84

Holiday Inn Express Southampton West by IHG

Prix pour Holiday Inn Express Southampton West by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard (with Free Hot Breakfast)

Chambre Standard, 1 lit double et 1 canapé-lit (with Free Hot Breakfast)

Chambre Standard, 1 très grand lit

Chambre Standard, 1 lit double (with Free Hot Breakfast)

Chambre Standard, 2 lits une place (with Free Hot Breakfast)

Chambre Standard, 1 lit double (with Free Hot Breakfast)

Avis des voyageurs sur Holiday Inn Express Southampton West by IHG

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $194	21 $181	22	23 $201	24 $172
25 $91	26 $119	27 $162	28 $150	29 $124	30 $174	31 $120