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Best Western Stoke on Trent City Centre Hotel - Image 1
Best Western Stoke on Trent City Centre Hotel - Rum
Best Western Stoke on Trent City Centre Hotel - Rum
Best Western Stoke on Trent City Centre Hotel - Utsikt från rummet
Best Western Stoke on Trent City Centre Hotel - Reception

Best Western Stoke on Trent City Centre Hotel


Bekvämligheter

  • Parkering

  • Rökfria rum

  • Business center

  • Rumsservice

  • Rumsstädning

  • Bankettinrättningar

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Fastighetsbeskrivning

Passa på att dra nytta av bland annat gratis wi-fi, bröllopstjänster och en eldstad i lobbyn.
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Välj datum för att fortsätta

From

85 US$
/natt

Gästrecensioner

Faciliteter

6.9

Renlighet

7.4

Rum

7.2

Service

7.6

Läge

7.1

Måltider

6.9

6

Mark

IAN-logo

21 nov. 2022

·

Stannade 2 nätter

The hotel was ok and in a great location for our visit to Stoke-on-Trent. The room we were given was small, with the double bed up against the wall. When in the room there was the sound of water running and this never stopped, even after telling the reception and was told by them that the maintenance people would sort it out, but no, it kept on running! It was like water torture! So if room 317 is allocated to you, then insist on another room!! The breakfast was good and the staff serving were all very friendly and helpful.
The hotel was ok and in a great location for our visit to Stoke-on-Trent. The room we were given was small, with the double bed up against the wall. When in the room there was the sound of water running and this never stopped, even after telling the reception and was told by them that the maintenance people would sort it out, but no, it kept on running! It was like water torture! So if room 317 is allocated to you, then insist on another room!! The breakfast was good and the staff serving were all very friendly and helpful.

8

Kenneth

IAN-logo

15 nov. 2022

·

Stannade 1 natt

It was ok
It was ok

6

David

IAN-logo

30 okt. 2022

·

Stannade 2 nätter

Staff were excellent at solving problems... If which there were a few. The hotel is VERY tired and a bit scabby. The room needs a good scrub too, not the cleanest! 😞
Staff were excellent at solving problems... If which there were a few. The hotel is VERY tired and a bit scabby. The room needs a good scrub too, not the cleanest! 😞

10

A

IAN-logo

29 okt. 2022

·

Stannade 1 natt

We were greated by a friendly recepcionist who was very helpful and polite. The bedroom was clean and spacious with everything needed for a short stay. The buffet style breadfast was plentiful and well cooked. The hotel is very close to the centre of town. Ideal if going to the Regent Theatre as it is only a short 5 minute walk away. Would recommend this hotel if staying in Stoke
We were greated by a friendly recepcionist who was very helpful and polite. The bedroom was clean and spacious with everything needed for a short stay. The buffet style breadfast was plentiful and well cooked. The hotel is very close to the centre of town. Ideal if going to the Regent Theatre as it is only a short 5 minute walk away. Would recommend this hotel if staying in Stoke

2

Stephen

EXP-logo

28 okt. 2022

·

Stannade 2 nätter

After a 9 hour drive from the North of Scotland we looked forward to a meal and bed, that first night the room was so hot due to the radiator stuck full open due to no thermostat being fitted. We had the windows open which due to the noise off the road exacerbated the lack of sleep. The next morning we went to the swimming pool to try and unwind but then to be charged 6pp to use the pool (and empty hot tub). We spoke to the receptionist regarding the radiator and a supposed maintenance person looked at the radiator which did not get fixed, spoke to the receptionist again regarding this and was told he could not fit a replacement thermostat, FYI this is a 2 second job to screw on a unit. The attitude and inability to resolve this matter meant a second night of no sleep in a furnace of a bedroom. Just what we needed for a 9 hour drive home. Stayed in many Best Western hotels and this by far is the arm pit of them all. Hope they learn some manners and customer services and look after their guests.
After a 9 hour drive from the North of Scotland we looked forward to a meal and bed, that first night the room was so hot due to the radiator stuck full open due to no thermostat being fitted. We had the windows open which due to the noise off the road exacerbated the lack of sleep. The next morning we went to the swimming pool to try and unwind but then to be charged 6pp to use the pool (and empty hot tub). We spoke to the receptionist regarding the radiator and a supposed maintenance person looked at the radiator which did not get fixed, spoke to the receptionist again regarding this and was told he could not fit a replacement thermostat, FYI this is a 2 second job to screw on a unit. The attitude and inability to resolve this matter meant a second night of no sleep in a furnace of a bedroom. Just what we needed for a 9 hour drive home. Stayed in many Best Western hotels and this by far is the arm pit of them all. Hope they learn some manners and customer services and look after their guests.

66 Trinity Street Hanley, Stoke-on-Trent, England, Storbritannien

Läge

Best Western Stoke on Trent City Centre Hotel ligger mitt i Stoke-on-Trent, på fem minuters gångavstånd från både Regent Theatre och Victoria Hall. Detta hotell ligger 1,3 km från Waterworld och 2,8 km från Staffordshire University.

Regent Theatre(0.1 miles)

Potteries Shopping Centre(0.2 miles)

The Potteries Museum and Art Gallery(0.2 miles)

Mitchell Arts Centre(0.2 miles)

Victoria Hall(0.3 miles)

Cineworld Stoke-on-Trent(0.4 miles)

Mer platsinformation

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

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Incheckning

Checka ut

Från 15:00 till 23:30

Innan 11:00


Deposition

GBP 50 per accommodation on arrival.

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