Tollgate Hotel & Leisure

Very basic, in urgent need of renovation, room above was playing loud music till past midnight, no staff to be found in the evening or at checkout, had to leave keys on desk.

No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired . All furniture tired and old. Tv we’re old and small.coat hangers missing and damaged. Very noisy residents made it hard to sleep

Great low price. The rooms are dated and in need of renovation, but they are clean

Yes

This is a budget hotel and extremely good value for the low price I paid. Some very good points... Room fairly spacious, warm radiator, lots of hot water, safe place to park the car, pretty central as just off the M6, unlimited supply of coffee tea milk and sugar, easy to operate small TV adequate size for the room, bed very comfortable . The staff were very helpful and efficient. Negative points are few but relate to bathroom in particular. Needed a good clean in some areas and older fittings were a bit 'creaky' but nothing a touch of WD 40 wouldn't put right. Perhaps newer tiling and regrouting in the shower but plenty of hot water any time. As I was pleased overall with my stay, I mentioned these points to receptionist as I checked out so that they might be rectified to prevent other guests downgrading the whole experience because of a few faults. People can be mean. I would recommend this hotel on being a great price for good facilities.