Name: Holiday Inn Express Swindon West by IHG
Address: Frankland Road, Swindon, Angleterre, GB
Price range: 64 $US–140 $US per night
Rating: 8.58

Ce qu'en disent des voyageurs

D'après les récents avis, Holiday Inn Express Swindon West by IHG est apprécié pour son personnel accueillant et efficace, ses chambres propres et confortables, et son emplacement pratique au bord de l'autoroute avec parking gratuit, ce qui en fait une étape fiable pour les voyages d'affaires et les déplacements en voiture.

Le buffet de petit-déjeuner inclus est largement apprécié, bien que plusieurs clients signalent une affluence importante, des articles épuisés et des horaires de fin de service stricts, avec des options limitées pour les régimes alimentaires spécifiques. Les chambres sont généralement spacieuses et bien équipées, mais des commentaires récurrents mentionnent des lits fermes ou petits pour certains, des pannes occasionnelles de chauffage ou de climatisation et des bruits sporadiques provenant d'équipements extérieurs. Le restaurant et le bar sur place sont pratiques mais de qualité et de rapport qualité-prix variables, et le cadre de zone industrielle offre peu de possibilités à pied malgré un accès facile à la M4. Dans l'ensemble, attendez-vous à un arrêt simple et offrant un bon rapport qualité-prix près de l'autoroute.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking gratuit sur place est pratique, bien que les places puissent être limitées lorsque l'hôtel est complet. Il y a un bar et des repas du soir simples disponibles ; les clients les trouvent utiles, mais l'expérience varie.

Avis de voyageur à ce sujet

10

Costas

24 août 2025

·

A séjourné 2 nuits

Location good for road trips. Good location. Friendly staff. Good wifi. Plenty of the free parking. Fast check in/out But they need to improve the breakfast

8

Agnes

26 déc. 2024

·

A séjourné 1 nuit

We go to Swindon every December for our Christmas shopping and we stay overnight in this hotel. Very convenient, affordable, we don’t have to worry with parking space as there’s ample spaces. Friendly, accommodating staff. Well done xx

10

PHILIP

30 nov. 2025

·

A séjourné 1 nuit

Although close to M4, hotel was very quiet. No motorway noise. Check in was carried out in a quick but informative manner by a very pleasant helpful young lady. Room was located on first floor and was clean and tidy and warm on entering. Evening food menu had a reasonable selection to choose from and no complaints with our choices. Bar service was efficient with a reasonable selection of drinks. Breakfast was a typical hotel breakfast and was plentiful and tasty. The breakfast area was managed by the reception staff who carried out their duties in a friendly efficient manner. Free parking is a bonus at the hotel. More than happy to stay their again if in the area.

10

massimo

20 sept. 2023

·

A séjourné 1 nuit

Very good location weel connected with the motorway. Excellent Breakfast. Pay attention for the parking during the weekend. too busy.

8

Jennifer

3 oct. 2024

·

A séjourné 1 nuit

Good for an overnight stay. Had the chicken burger for dinner. Bun was chewy as if it had been defrosted in a microwave, refried chips and brown lettuce. Spoilt my stay

10

Deborah

4 févr. 2024

·

A séjourné 1 nuit

Plenty of parking available. Greeted immediately and told reception staff are available 24/7. Tea, coffee, milk etc on the reception desk to restock your room as desired. Very comfortable room with excellent shower. Kettle and beverages available. Plenty of breakfast choice which was replenished before it ran out.

10

Elsa

7 mars 2024

·

A séjourné 1 nuit

Easy to find, good parking and it’s free. Nice room, in fact all was fab including breakfast.

10

Brian

17 déc. 2025

·

A séjourné 1 nuit

The booking was simple, the price great, the room spacious. Bed a little too firm but okay. Bar on the evening good, evening meal ok. Breakfast very good. All round great value

10

Leonard

13 oct. 2024

·

A séjourné 2 nuits

parking a slight problem on last night but NO serious issue, easily overcome by parking on road side opposite hotel

6

Helen

23 sept. 2023

·

A séjourné 1 nuit

The Television in our room did not work. The parking was full and over crowded.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est fréquemment saluée dans les chambres et les espaces communs. Quelques clients ont noté des lacunes, telles que des moquettes tachées ou usées, un drap souillé rapidement remplacé et un espace de petit-déjeuner désordonné un matin d'affluence.

Avis de voyageur à ce sujet

6

SUSAN

4 oct. 2025

·

A séjourné 1 nuit

The hotel was very dated and worn. The carpet in the bedroom looked filthy and the bathroom was old and also not very clean.

10

Jen

11 nov. 2025

·

A séjourné 1 nuit

Room spotless, staff friendly, breakfast was excellent. Only used the bar to order dinner.

10

Sharon

29 nov. 2025

·

A séjourné 1 nuit

Really great experience from beginning to end. Very welcoming reception staff and clean and comfortable room.

10

Mark

4 mars 2024

·

A séjourné 2 nuits

Very very clean and tidy Delicious breakfast attentive staff Comfy warm bed

10

douglas

2 juin 2025

·

A séjourné 1 nuit

Very clean property Comfortable beds Excellent breakfast

6

DEBORAH

2 déc. 2024

·

A séjourné 1 nuit

Hotel was clean, staff were great although no chef so no evening meal. On arrival the room had double bed which was not very comfortable and had blood on the sheets, when we told reception they changed them straight away! Also the room had a sofa bed which was very uncomfortable and hard, so we all had a bad nights sleep! Rest of the room was clean and tidy. Breakfast was good and plenty to choose from.

10

Lindsey

9 mars 2024

·

A séjourné 1 nuit

Very clean with friendly and helpful staff

2

Zoe

27 oct. 2024

·

A séjourné 2 nuits

Room was freezing cold and heater not working. No parking at hotel available so had to park in a remote industrial estate. Breakfast area was filthy, no clean tables. Ran out of most of food items by 9.20am, no beans, no egg, no bread, no yogurt, no pastries, no cutlery, no milk in coffee machine. The list goes on. Manager told staff he would tell company they had a power cut and that’s why shortage of items whilst he was telling customers that it was half term and they’d served 245 breakfasts so ran out of food. This is never an excuse for no food. They know how many bookings they’ve taken so should have enough food. Stayed here many times and this will be the last.

10

Deborah

4 févr. 2024

·

A séjourné 1 nuit

Plenty of parking available. Greeted immediately and told reception staff are available 24/7. Tea, coffee, milk etc on the reception desk to restock your room as desired. Very comfortable room with excellent shower. Kettle and beverages available. Plenty of breakfast choice which was replenished before it ran out.

10

Raju

25 mai 2025

·

A séjourné 1 nuit

Property is in excellent location. Staff are very friendly especially Carrie who allowed us to check in early and Aaron who customer service is exemplary. Room amenities are very good with clean and spacious rooms with tea making facilities etc

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses, calmes pour un hôtel au bord de l'autoroute, et bien équipées en équipements de base ; beaucoup soulignent des lits confortables et de bonnes douches. Les inconvénients récurrents comprennent des lits occasionnellement fermes ou étroits, un chauffage, une climatisation ou des téléviseurs bruyants ou défectueux, et des bruits sporadiques provenant d'équipements extérieurs.

Avis de voyageur à ce sujet

10

PHILIP

30 nov. 2025

·

A séjourné 1 nuit

Although close to M4, hotel was very quiet. No motorway noise. Check in was carried out in a quick but informative manner by a very pleasant helpful young lady. Room was located on first floor and was clean and tidy and warm on entering. Evening food menu had a reasonable selection to choose from and no complaints with our choices. Bar service was efficient with a reasonable selection of drinks. Breakfast was a typical hotel breakfast and was plentiful and tasty. The breakfast area was managed by the reception staff who carried out their duties in a friendly efficient manner. Free parking is a bonus at the hotel. More than happy to stay their again if in the area.

8

Stephen

21 juil. 2025

·

A séjourné 2 nuits

Professional and pleasant staff. The TV could not be tuned. The aircon did not work in the room, but a fan was provided.

8

Stephen

28 déc. 2023

·

A séjourné 1 nuit

Nice hotel with comfy beds and decent value. My room was over the air con units outside which were noisy. Breakfast was over crowded and had to eat in a conference room. Hotel booked a taxi into town for us which ripped us off, £25 for a three and a half mile trip.

8

Guy

7 déc. 2025

·

A séjourné 1 nuit

Room was great with tea/coffee iron and hair dryer more than we expected and better equipped than the 4 star hotel I stayed in two nights before in Lisbon. We asked for an extra blanket and it was delivered promptly as promised.

6

Lynn

3 nov. 2024

·

A séjourné 1 nuit

Staff helpful but on arrival after 13 hours travelling, the room we were originally given the window catch was broken and the window wouldn't shut, all we could hear was traffic and it was cold in the room. Thankfully staff moved us to alternative room. Unfortunately not a patch on premier Inn!

6

Ann

26 févr. 2024

·

A séjourné 2 nuits

Overall, the hotel is good and the staff cannot be faulted. Nothing was too much trouble. However, the accommodation was not so good. The room was big enough and a proper bathroom, no loose curtains flapping about, an easily accessible shower. Toiletries were good (apart from thin, cheap toilet paper, false economy!) and all provided. There was no heating in the bathroom and a huge air conditioning unit in the room. This was very noisy and in the end we turned it off because we couldn’t sleep. In the morning, the temperature was 15deg. I asked at the desk if we could have a heater, which was provided immediately and the person who brought it to our room even changed a flickering light bulb although we hadn’t said anything about that. Unfortunately the next morning we found the heater did not work. If all the rooms have the same heating arrangement I would not recommend staying there. Breakfasts were basic, not a huge amount of choice but more than adequate.

8

Matthew

9 juin 2024

·

A séjourné 3 nuits

Friendly staff and good buffet breakfast which was replenished frequently. The room was a bit dark and bed quite narrow. Not as wide as Premier Inn - fine if you are staying on your own but not so comfortable for a couple. Bathroom was very good with good shower.

10

Brian

17 déc. 2025

·

A séjourné 1 nuit

The booking was simple, the price great, the room spacious. Bed a little too firm but okay. Bar on the evening good, evening meal ok. Breakfast very good. All round great value

10

Robert M

26 juin 2024

·

A séjourné 1 nuit

Business trip whereby the Holiday Inn was well located for a night stopover. There was no motorway noise in the room. AC worked well especially as it was 28C at the time. Staff were friendly and helpful. Breakfast was quite good

6

Paul

17 janv. 2025

·

A séjourné 1 nuit

Great location just off the m4. A few close things to see and do within 30 mins. We unfortunately had a room without main heating but was provided with a portable heater. Room heated okay but was a little worried with 2 young children saftey wise. Staff we helpful

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est un point fort, avec de nombreuses mentions d'accueils chaleureux, de résolution rapide des problèmes et de personnel serviable et professionnel à la réception et au petit-déjeuner. Quelques clients ont rencontré des interactions désagréables ou ont été invités à résoudre des problèmes en raison d'un manque de personnel de maintenance.

Avis de voyageur à ce sujet

10

Jeremy

8 nov. 2025

·

A séjourné 1 nuit

Very helpful receptionist on arrival . Others in my party didn't check in until nearly midnight so different check in staff but also very friendly, helpful and efficient. Breakfast was good - help yourself buffet style, but they did close the service bang on time so make sure you are there and served before the cut off. Rooms were spotless, comfortable and well appointed. Standard and type C USB charging points in several spots in the room. Wi Fi connection was good. Lots of parking spaces. Couldn't really fault it and great value for money.

4

Viralkumar

21 juin 2025

·

A séjourné 4 nuits

Not a great experience this time. Whoever owns the property needs to invest some money back to repair or replace broken utilities. Toilet doesn’t flush, told staff to fix it and it worked once and same problem again. Inform them about the situation and got told we got no maintenance staff available today which is ridiculous as most of them are on on-call rota or fee for service contracts so lame excuse. Shower doesn’t drain, A/C don’t cool and so on. I can go on and on but no point. They offer me to move which is ok but can’t keep changing every day as did already on the day of arrival.

10

Han

4 janv. 2026

·

A séjourné 1 nuit

An absolute pleasure! Stayed at three different IHG hotels in the past three days, this one provided the best service among them all. The gentleman at the reception made our stay trouble free and so welcoming! My daughter had a relaxing stay with her lovely mini-cola bottle. We will definately come back.

10

Gulzarine

27 août 2025

·

A séjourné 1 nuit

Fabio was welcoming and signed me up for the rewards. He was very helpful and went the extra mile to make our stay great.

10

David

29 mai 2024

·

A séjourné 3 nuits

Staff very friendly. Minor issue with the AC in the room resolved quickly. Great breakfast. Would recommend.

10

Lynn

31 janv. 2023

·

A séjourné 1 nuit

We arrived very late. We were greeted warmly by the night manager who also helped us store our ski bags in the luggage locker instead of taking them to our rooms. The team at breakfast were also very helpful. Thank you!

10

Corinne

4 déc. 2024

·

A séjourné 2 nuits

Staff were exceptionally friendly & nothing was to much trouble.

2

Sanjeev

27 mai 2025

·

A séjourné 1 nuit

It was a terrible night and I regret I made a booking at this place. First and foremost the staff asked me to pay even though whole money was paid while booking this hotel. No bath towels were provided and upon complaining at the reception, the manager said the washing machine is having issues. The most frustrating was the water started dripping from the air conditioner in the middle of the night and it was a horrible sleepless night.

6

Robert

8 oct. 2025

·

A séjourné 1 nuit

No car park spaces available on arrival. Check in ok but friendlier staff on the morning shift when leaving. Both evening staff were grumpy and “doing you a favour” by doing their job. Customer lift has seen better days and food offer was ok for dinner and breakfast. Unlikely to return.

10

Steve

22 févr. 2024

·

A séjourné 3 nuits

All the staff were very welcoming and friendly, slight issue with shower but was remedied immediately, room was clean , in fact spotless, spacious and bed was very comfortable. fantastic customer service by everyone

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très pratique, juste à la sortie de la M4, idéal pour les escales et les excursions à Swindon Outlet et dans les Cotswolds, et plusieurs notent un bruit d'autoroute minimal. Le cadre de zone industrielle offre peu de possibilités à pied et certains taxis en ville étaient chers.

Avis de voyageur à ce sujet

8

Andy

9 nov. 2024

·

A séjourné 1 nuit

Nice people, industrial estate location

10

Penny

19 oct. 2025

·

A séjourné 1 nuit

The hotel was very well located near Swindon retail outlet. It was very clean and the bed was comfortable. The breakfast was plentiful and of good quality and being a buffet meant you could have as much or as little of everything as you wanted. The man on reception, at check in, was really welcoming, friendly and efficient. Overall, a great stay.

10

Sherrylee

15 oct. 2023

·

A séjourné 1 nuit

What you need in a great location for Swindon and the M4.

10

Ms A C

6 sept. 2025

·

A séjourné 1 nuit

The staff were lovely. The hotel and room were absolutely fine. I can't comment on the area because we were just passing through. It's very convenient for the motorway and not too far from a delicious Thai restaurant.

10

Greg

31 mai 2024

·

A séjourné 4 nuits

This hotel is right on the M4 junction and yet is quiet. You get exactly what you expect, breakfast is a reasonable choice of the usual things, can take away a coffee etc if travelling on. I stayed four nights and was very happy with the hotel.

10

Ian

21 déc. 2022

·

A séjourné 1 nuit

Friendly staff at check-in were extremely helpful. Room was spacious and quiet. Very good breakfast. Ideal location for motorway

10

George

20 juil. 2025

·

A séjourné 2 nuits

Although the hotel was excellent,inall areas , the area whereit is situated is a long way from the townand it is on a industrial estate so there is nothing around the hotel if you dont have your own transport ,which is a shame

10

Silke

2 juin 2023

·

A séjourné 1 nuit

Easily accessible from the M4, very welcoming and friendly staff, well equipped room, quiet, excellent breakfast and all for under £70 a night.

10

Thomas

20 sept. 2025

·

A séjourné 2 nuits

This hotel has the best location for a stop on a long journey. Close to the motorway with no traffic noise.

10

Richard

27 juil. 2025

·

A séjourné 1 nuit

Very convenient for M4 stop. Probably not if you want landscaped surroundings but clean, friendly and efficient and ideal as a centre to explore from

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner inclus est souvent salué pour sa variété et son rapport qualité-prix. De nombreuses critiques signalent une affluence et des files d'attente, des articles épuisés ou des heures de fermeture strictes, des options limitées pour certains régimes alimentaires et une qualité variable des repas du soir.

Avis de voyageur à ce sujet

10

PHILIP

30 nov. 2025

·

A séjourné 1 nuit

Although close to M4, hotel was very quiet. No motorway noise. Check in was carried out in a quick but informative manner by a very pleasant helpful young lady. Room was located on first floor and was clean and tidy and warm on entering. Evening food menu had a reasonable selection to choose from and no complaints with our choices. Bar service was efficient with a reasonable selection of drinks. Breakfast was a typical hotel breakfast and was plentiful and tasty. The breakfast area was managed by the reception staff who carried out their duties in a friendly efficient manner. Free parking is a bonus at the hotel. More than happy to stay their again if in the area.

8

Alma

11 mai 2025

·

A séjourné 1 nuit

The room was cozy for the two of us, we enjoyed having a bit of space. Breakfast was standard for my teenager, cannot recommend it for vegans as there were very limited options. We knew the hotel was next to the motorway but there were power lines on the other side of the building. Luckily we were on the road side, sound proofing could be better but we slept fine.

10

Heather

8 sept. 2025

·

A séjourné 2 nuits

The accessible room i stayed in was clean and in great condition. Good quality bed linen and a choice of firm or soft pillows. Blackout curtains ensured a good night's sleep. The staff were very helpful, polite and friendly. Breakfast choices were good. The scrambled eggs were light and fluffy best ive had in a hotel. The food was lovely and fresh as well as hot. Gluten free and oat milk were provided too. Choice of fruit juices and cereals too. Very clean. Would definitely stay again and recommend this hotel.

10

Jeremy

8 nov. 2025

·

A séjourné 1 nuit

Very helpful receptionist on arrival . Others in my party didn't check in until nearly midnight so different check in staff but also very friendly, helpful and efficient. Breakfast was good - help yourself buffet style, but they did close the service bang on time so make sure you are there and served before the cut off. Rooms were spotless, comfortable and well appointed. Standard and type C USB charging points in several spots in the room. Wi Fi connection was good. Lots of parking spaces. Couldn't really fault it and great value for money.

10

Viralkumar

15 juin 2025

·

A séjourné 4 nuits

Convenient place to stay. It would be nice if they do something about the breakfast as after first couple of days it feels like eating same food. Should consider on demand food options for breakfast to give client some choices.

10

Sheri

27 mai 2025

·

A séjourné 1 nuit

Bradley seemed to be everything and every where! What a strong team member and calm under pressure. Room was perfect- good beds and great shower. The breakfast was good food but complete pandemonium! Too many people, not enough tables etc!

4

Richard

31 déc. 2025

·

A séjourné 1 nuit

The breakfast was poor, several items not available

8

Lindsey

4 avr. 2024

·

A séjourné 1 nuit

Friendly efficient staff. But chaos at breakfast as too many visitors trying to access small buffet area. Need decaffeinated coffee option ( as Greggs and Wetherspoons manage to do).

2

Zoe

27 oct. 2024

·

A séjourné 2 nuits

Room was freezing cold and heater not working. No parking at hotel available so had to park in a remote industrial estate. Breakfast area was filthy, no clean tables. Ran out of most of food items by 9.20am, no beans, no egg, no bread, no yogurt, no pastries, no cutlery, no milk in coffee machine. The list goes on. Manager told staff he would tell company they had a power cut and that’s why shortage of items whilst he was telling customers that it was half term and they’d served 245 breakfasts so ran out of food. This is never an excuse for no food. They know how many bookings they’ve taken so should have enough food. Stayed here many times and this will be the last.

10

Rebecca

10 juin 2024

·

A séjourné 1 nuit

Property was easy to get to. Cheap for our one night stay. Easy check in and check out. Free parking and breakfast. Room was clean and comfortable.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	70 $US
février	77 $US
mars	80 $US
avril	78 $US
mai	84 $US
juin	89 $US
juillet	100 $US
août	90 $US
septembre	90 $US
octobre	95 $US
novembre	78 $US
décembre	66 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $140	21 $127	22 $78	23 $76	24 $137
25 $64	26 $100	27 $109	28 $100	29 $88	30 $72	31 $83

di	lu	ma	me	je	ve	sa
1 $66	2 $91	3 $122	4 $118	5 $80	6 $77	7 $83
8 $67	9 $96	10	11 $121	12 $80	13 $77	14 $94
15 $64	16 $88	17 $114	18 $100	19 $73	20 $72	21 $85
22 $64	23 $94	24 $111	25 $111	26 $73	27 $71	28 $107
29 $67	30 $83

Holiday Inn Express Swindon West by IHG

Prix pour Holiday Inn Express Swindon West by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 lit double et 1 canapé-lit (with Free Hot Breakfast)

Chambre Standard, 1 lit double (with Free Hot Breakfast)

Chambre Standard, 2 lits une place (with Free Hot Breakfast)

Chambre Standard, 1 lit double (with Free Hot Breakfast)

Chambre Standard (with Free Hot Breakfast)

Avis des voyageurs sur Holiday Inn Express Swindon West by IHG

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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