Shibuya Excel Hotel Tokyu
243 USD
/natt
Gj.snitt. for september
Priser for Shibuya Excel Hotel Tokyu
Velg datoer for å se priser og tilgjengelighet
243 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Shibuya Excel Hotel Tokyu er prisen per natt i gjennomsnitt 195 USD i den billigste måneden (august) og 310 USD i den dyreste måneden (november), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 214 USD |
| februar | 228 USD |
| mars | 277 USD |
| april | 272 USD |
| mai | 262 USD |
| juni | 213 USD |
| juli | 217 USD |
| august | 195 USD |
| september | 243 USD |
| oktober | 299 USD |
| november | 310 USD |
| desember | 268 USD |
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sep · 243 USD
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Dyreste: november (ca. 310 USD)
Billigste: august (ca. 195 USD)
Om denne eiendommen
Dra nytte av stedets fasiliteter, som wi-fi (inkludert), concierge-tjenester og bankettsal.
Fasiliteter
Dra nytte av stedets fasiliteter, som wi-fi (inkludert), concierge-tjenester og bankettsal.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet aviser i lobbyen (inkludert), renseri-/vaskeritjenester og en døgnåpen resepsjon. Planlegger du en event i Tokyo? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 10 kvadratmeter, blant annet konferanserom og møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.
Servering
Ta deg noe å spise i en av dette hotellets 2 restauranter, eller bli på rommet og benytt deg av romservice. Du kan også få noe lett å bite i på kafeen. Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Kontinental frokost tilbys daglig fra kl. 07.00 til kl. 10.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 408 gjesterommene, som har kjøleskap og Flatskjerm-TV. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med digital-TV. Badene har kombinert dusj/badekar med dype avslapningsbadekar og toalettartikler (inkludert). Rommet har telefon, samt safe og aviser (inkludert).
Beliggenhet
Shibuya Excel Hotel Tokyu ligger i hjertet av Tokyo, og her bor du like ved Shibuya krysningspunkt og 4 minutter med bil fra MUFG stadion. Dette hotellet i luksuriøs stil ligger 2,8 mi (4,5 km) unna Tokyo Tower og 3,5 mi (5,6 km) unna Det keiserlige palass i Tokyo.
Hva finnes i nærheten
Shibuya 109-bygningen(0.1 miles)
Shibuya krysningspunkt(0.1 miles)
Shibuya Sky(0.2 miles)
Shibuya Scramble Square(0.2 miles)
Shibuya Hikarie(0.4 miles)
Yoyogi nasjonale gymnasium (stadion)(0.7 miles)
Omotesando(0.8 miles)
Yoyogi-parken(0.9 miles)
Omotesando Hills(1 miles)
NHK-hallen(1 miles)
Takeshita-gaten(1 miles)
Meiji Jingu-helligdommen(1.4 miles)
Meiji Jingu stadion(1.6 miles)
MUFG stadion(1.8 miles)
Roppongi Hills(1.8 miles)
Tokyo (HND-Haneda)(15.3 miles)
Tokyo (NRT - Narita int.)(49 miles)
Parkering
Flyplasstransport
Restaurant
Rom for ikke-røykere
Romservice
Renseri
Beliggenhet
Shibuya-ku, Dogenzaka 1-12-2, Dogenzaka, Tokyo, Japan
Shibuya 109-bygningen (0.1 miles)
Shibuya krysningspunkt (0.1 miles)
Shibuya Sky (0.2 miles)
Shibuya Scramble Square (0.2 miles)
Shibuya Hikarie (0.4 miles)
Yoyogi nasjonale gymnasium (stadion) (0.7 miles)
Romalternativer
2
Tomannsrom – deluxe, ikke-røyk
Romdetaljer
2 Enkeltsenger
Sover 2
413 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
4
Tomannsrom, ikke-røyk (View Twin, 13 - 19F)
Romdetaljer
2 Enkeltsenger
Sover 2
325 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
3
Økonomi-dobbeltrom, ikke-røyk (Excel, Semi-Double 21 - 24F)
Romdetaljer
1 Enkeltseng
215 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
4
Tomannsrom, ikke-røyk (Excel Twin, 21 - 24F)
Romdetaljer
2 Enkeltsenger
Sover 2
323 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
3
Dobbeltrom – premier, ikke-røyk (14 - 19F)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
323 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
3
Dobbeltrom, ikke-røyk (Excel)
Romdetaljer
1 Stor Dobbeltseng
Sover 2
221 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
3
Dobbeltrom – standard, ikke-røyk (7 - 12F)
Romdetaljer
1 Dobbeltseng
Sover 2
226 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
2
Firemannsrom, ikke-røyk (7 - 12F)
Romdetaljer
4× Enkeltsenger
Sover 4
431 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
3
Dobbeltrom, ikke-røyk (13 - 19F)
Romdetaljer
1 Enkeltseng
Sover 2
214 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
4
Enkeltrom – standard, 1 soverom
Romdetaljer
1 Enkeltseng
215 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
3
Tremannsrom – standard, ikke-røyk (7 - 12F)
Romdetaljer
3× Enkeltsenger
Sover 3
366 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
3
Dobbeltrom – superior, ikke-røyk, parkutsikt
Romdetaljer
1 Stor Dobbeltseng
Sover 2
215 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
4
Tomannsrom – standard, ikke-røyk (7 - 12F)
Romdetaljer
2 Enkeltsenger
Sover 2
323 ft²
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
4
Tomannsrom, ikke-røyk (Corner, 13-19F, Shibuya Crossing view)
Romdetaljer
2 Enkeltsenger
Sover 2
KlimaanleggWi-Fi (gratis)Badekar med ekstra dybde
Gjesteomtaler av Shibuya Excel Hotel Tokyu
8.8
Utrolig
basert på 13 116 verifiserte omtaler
Hvem bor her?
Business
27%
Par
20%
Familie
31%
Grupper
13%
Alene
7%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Gjennom mange anmeldelser fremstår Shibuya Excel Hotel Tokyu som et hotell med en uslåelig sentral beliggenhet i Shibuya, med direkte tilgang til stasjonen. Dette gjør transport, shopping og bespisning svært enkelt for både førstegangsbesøkende og gjengangere.
Les merVar dette til hjelp?
Hva gjestene synes
Gjennom mange anmeldelser fremstår Shibuya Excel Hotel Tokyu som et hotell med en uslåelig sentral beliggenhet i Shibuya, med direkte tilgang til stasjonen. Dette gjør transport, shopping og bespisning svært enkelt for både førstegangsbesøkende og gjengangere.
Rommene varierer fra romslige med fantastisk utsikt til kompakte og utdaterte. Det kommer ofte kommentarer om eldre bad, faste senger, svak aircondition og støy fra byen. Renhold og service får vanligvis ros, men noen gjester har rapportert om flekkete tepper, mugglukt eller varierende holdning og oppfølging fra personalet. Frokosten med utsikt over byen er et høydepunkt for mange, men andre synes den er overfylt eller gjennomsnittlig, og fasilitetene på stedet, som det lille treningsrommet og begrensede vaskemulighetene, er enkle. Forvent et opphold med fokus på uovertruffen bekvemmelighet på et travelt og velfungerende byhotell.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Frokoststeder med utsikt over byen er populære. Fasilitetene er beskjedne: et lite treningsrom, begrensede selvbetjeningsvaskemaskiner og bar-/restaurantåpningstider som noen fant begrensende. Flybussen stopper ved bygningen.
Relaterte gjesteomtaler
8
Anna
19. mai 2025
·
Overnattet 8 netter
Very friendly staff, good location although difficult to find. The bar and the restaurant at the hotel closed very early in the evening.
Very friendly staff, good location although difficult to find. The bar and the restaurant at the hotel closed very early in the evening.
8
Thomas
4. nov. 2025
·
Overnattet 6 netter
Our stay at the Shibuya Excel Hotel was nice. The location is excellent and the room was decent. We had nicer rooms in other hotels in the Tokyo area (of similar cost). The fitness room in this hotel is not acceptable for a high end hotel. The rest of the hotel was nice.
Our stay at the Shibuya Excel Hotel was nice. The location is excellent and the room was decent. We had nicer rooms in other hotels in the Tokyo area (of similar cost). The fitness room in this hotel is not acceptable for a high end hotel. The rest of the hotel was nice.
10
Liuba
23. juli 2025
·
Overnattet 3 netter
This hotel is in the center of the Shibuya Scramble Crossing. The location is amazing for sites and transport (Shibuya Station connects to the hotel). You’re minutes away from Takeshita Street and Shinjuku. We thoroughly enjoyed our stay here. While the area is insanely busy, the hotel is surprisingly quiet. The views are incredible and the breakfast buffet is delicious (the buffet has Japanese and Western dishes and is on the 25th floor with lovely views as far as the eye can see). The hotel rooms are on the smaller side and the bathrooms are a little dated and small (they remind me of cruise ship bathrooms but ours had a bathtub). All in all, though, we truly enjoyed our stay here. The hotel lobby is on the 5th floor of the Shibuya Smart City building; we had a hard time finding the entrance from where the taxi dropped us off on the side street. The basement floor of the building is a grocery store where the displays are works of art and the ground/first floor is entirely dedicated to sweets. Think of large department store jewelry and make up display counters filled with the most decadent sweets. Shibuya is full of places to eat.
This hotel is in the center of the Shibuya Scramble Crossing. The location is amazing for sites and transport (Shibuya Station connects to the hotel). You’re minutes away from Takeshita Street and Shinjuku. We thoroughly enjoyed our stay here. While the area is insanely busy, the hotel is surprisingly quiet. The views are incredible and the breakfast buffet is delicious (the buffet has Japanese and Western dishes and is on the 25th floor with lovely views as far as the eye can see). The hotel rooms are on the smaller side and the bathrooms are a little dated and small (they remind me of cruise ship bathrooms but ours had a bathtub). All in all, though, we truly enjoyed our stay here. The hotel lobby is on the 5th floor of the Shibuya Smart City building; we had a hard time finding the entrance from where the taxi dropped us off on the side street. The basement floor of the building is a grocery store where the displays are works of art and the ground/first floor is entirely dedicated to sweets. Think of large department store jewelry and make up display counters filled with the most decadent sweets. Shibuya is full of places to eat.
8
Gordon
17. nov. 2025
·
Overnattet 6 netter
We chose this hotel because it was directly on top of Shibuya Scramble Crossing. The rooms are clean; the staff are professional. The 5th floor cafe, and the elevator foyer on each floor has a clear view of the scramble crossing for that unique photo and video angle. The bus terminal is attached to the hotel. It is the first stop for the bus to Mount Fuji, and the first stop for the airport limo bus. On our last day, we chose to take the airport limo bus instead of the Narita Express, and I would absolutely take the airport limo bus again: more comfortable, and no need to lug luggage on the subway system. The one downside of the room was the safe; because it is top loading (not front loading) and small, I could not secure my 14" ThinkPad laptop. I was able to secure my 11" iPad.
We chose this hotel because it was directly on top of Shibuya Scramble Crossing. The rooms are clean; the staff are professional. The 5th floor cafe, and the elevator foyer on each floor has a clear view of the scramble crossing for that unique photo and video angle. The bus terminal is attached to the hotel. It is the first stop for the bus to Mount Fuji, and the first stop for the airport limo bus. On our last day, we chose to take the airport limo bus instead of the Narita Express, and I would absolutely take the airport limo bus again: more comfortable, and no need to lug luggage on the subway system. The one downside of the room was the safe; because it is top loading (not front loading) and small, I could not secure my 14" ThinkPad laptop. I was able to secure my 11" iPad.
10
Melinda
4. mars 2025
·
Overnattet 5 netter
You can get to she subway from within the hotel building. There is a mall attached to the hotel. Super convenient to everything in Tokyo. Excellent choice of places to stay. The meds are quite hard for western standards but we learned this was common among all hotels. There’s a “fitness room” which is basically just a treadmill and a small workout machine. They will help with luggage transfer when you are moving to other cities. It’s easy and cheap. Theres a small fridge and water in the room. Microwaves by the elevators on several of the floors. Washer/dryer on several floors that take the 100 coin yen only.
You can get to she subway from within the hotel building. There is a mall attached to the hotel. Super convenient to everything in Tokyo. Excellent choice of places to stay. The meds are quite hard for western standards but we learned this was common among all hotels. There’s a “fitness room” which is basically just a treadmill and a small workout machine. They will help with luggage transfer when you are moving to other cities. It’s easy and cheap. Theres a small fridge and water in the room. Microwaves by the elevators on several of the floors. Washer/dryer on several floors that take the 100 coin yen only.
8
Karen
19. sep. 2025
·
Overnattet 3 netter
This hotel is just a step away from the train station. It is located within Mark City shopping center and has Airport Limousine bus drop off on the upper level. Shibuya crossing is 1 minute away .
This hotel is just a step away from the train station. It is located within Mark City shopping center and has Airport Limousine bus drop off on the upper level. Shibuya crossing is 1 minute away .
10
Pamela
2. sep. 2025
·
Overnattet 4 netter
Super convenient. Cool views of Shibuya Crossing. Laundry is very limited. One machine on three floors
Super convenient. Cool views of Shibuya Crossing. Laundry is very limited. One machine on three floors
10
adam
30. mars 2025
·
Overnattet 2 netter
This is my favorite hotel in Tokyo - right above the famous Shibuya Crossing and very convenient for all shopping, restaurants, and transportation. The high floor rooms have incredible views - I like the Shinjuku side. One big plus: the Limousine Bus to Haneda comes directly to the 4th floor hotel entrance.
This is my favorite hotel in Tokyo - right above the famous Shibuya Crossing and very convenient for all shopping, restaurants, and transportation. The high floor rooms have incredible views - I like the Shinjuku side. One big plus: the Limousine Bus to Haneda comes directly to the 4th floor hotel entrance.
8
Genella
18. juli 2025
·
Overnattet 2 netter
Very convenient place to stay at - literally right beside shibuya station and has a good view of the shibuya crossing as we have stayed at the 15th floor. Shopping district is right outside the hotel. The best part for us was that the airport limousine bus is right outside this hotel. Overall, a very convenient stay.
Very convenient place to stay at - literally right beside shibuya station and has a good view of the shibuya crossing as we have stayed at the 15th floor. Shopping district is right outside the hotel. The best part for us was that the airport limousine bus is right outside this hotel. Overall, a very convenient stay.
10
Yuan
18. apr. 2025
·
wonderful hotel, easy walk to everywhere, connecting to a subway and a shopping center. Staff are very friendly and helpful. Standard rooms are consider big for the location, clean and full or considering features. The only thing this place could add is more dining and bar options.
wonderful hotel, easy walk to everywhere, connecting to a subway and a shopping center. Staff are very friendly and helpful. Standard rooms are consider big for the location, clean and full or considering features. The only thing this place could add is more dining and bar options.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Generelt svært rent med skryt til renholdet, men noen gjester påpekte flekkete tepper eller stoler og sporadisk lukt eller mugg på badet.
Relaterte gjesteomtaler
10
Moises
21. nov. 2025
·
Overnattet 7 netter
Room was spotless and hotel staff were courteous and extremely helpful
Room was spotless and hotel staff were courteous and extremely helpful
8
Makiko
19. nov. 2025
·
Overnattet 2 netter
客室は綺麗に清掃されているが、壁に大きな目立つ汚れがあった。部分的にクロスを張り替えるなど、簡単な補修でもすればいいのに、と思いました。 スタッフの応対も良かったです。 駅に直結しているのはとても便利、渋谷に泊まることがあればまた利用したいと思います。
客室は綺麗に清掃されているが、壁に大きな目立つ汚れがあった。部分的にクロスを張り替えるなど、簡単な補修でもすればいいのに、と思いました。 スタッフの応対も良かったです。 駅に直結しているのはとても便利、渋谷に泊まることがあればまた利用したいと思います。
6
Keiko Tsukamoto
30. juni 2025
·
Overnattet 6 netter
Reasonable rate and convenient location. The bathroom smelled a bit dirty. The hallway smelled moldy.
Reasonable rate and convenient location. The bathroom smelled a bit dirty. The hallway smelled moldy.
10
Cory
2. jan. 2026
·
Overnattet 1 natt
Room is large for Tokyo and in a good location. Very clean and professional. I would reserve again.
Room is large for Tokyo and in a good location. Very clean and professional. I would reserve again.
10
Candace
26. jan. 2026
·
Overnattet 4 netter
Clean quiet rooms with friendly staff. A perfect central location
Clean quiet rooms with friendly staff. A perfect central location
4
Alexander
30. des. 2024
·
Overnattet 1 natt
Dirt/mold in bathroom. Stayed one night for view of Shibuya crossing. That was good. Was surprised by dirt in cracks of bathroom and on shower head. Unusual for Japan where cleanliness standards are very high. Can't add photos to this review. Try Shibuya Stream nearby for a better stay, can find view of Shibuya crossing from Starbucks, department store, etc.
Dirt/mold in bathroom. Stayed one night for view of Shibuya crossing. That was good. Was surprised by dirt in cracks of bathroom and on shower head. Unusual for Japan where cleanliness standards are very high. Can't add photos to this review. Try Shibuya Stream nearby for a better stay, can find view of Shibuya crossing from Starbucks, department store, etc.
10
James
30. okt. 2025
·
Overnattet 1 natt
The hotel was clean and staff were friendly and accommodating.
The hotel was clean and staff were friendly and accommodating.
8
Jimmy
27. nov. 2025
·
Overnattet 2 netter
Clean just or is a bit small in size
Clean just or is a bit small in size
8
Robert S
21. okt. 2025
·
Overnattet 1 natt
The staff were pleasant. The room was a little dated and the carpet appeared dirty and needed to be replaced.
The staff were pleasant. The room was a little dated and the carpet appeared dirty and needed to be replaced.
6
Patty
22. juni 2025
·
Overnattet 3 netter
The hotel feels quite dated. The carpet had visible stains, which gave the room an unclean impression. The bathroom only had a tub with a handheld shower head, which is inconvenient—especially in a smaller room. A walk-in shower would have been much more practical. There’s no lounge access, and the breakfast was mediocre at best—bland and lacking in flavor. Overall, the experience did not meet expectations for the price.
The hotel feels quite dated. The carpet had visible stains, which gave the room an unclean impression. The bathroom only had a tub with a handheld shower head, which is inconvenient—especially in a smaller room. A walk-in shower would have been much more practical. There’s no lounge access, and the breakfast was mediocre at best—bland and lacking in flavor. Overall, the experience did not meet expectations for the price.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Størrelsen varierer fra kompakt til romslig for Tokyo, og mange rom i høyere etasjer tilbyr enestående utsikt over byen eller krysset. Innredningen og badene kan virke utdaterte. Noen nevner faste senger, svak A/C eller støy fra byen, avhengig av rom og utsikt.
Relaterte gjesteomtaler
6
Montserrat
12. nov. 2025
·
Overnattet 3 netter
The hotel is very outdated. It is located inside the metro station, so it can be a blessing and a curse. Shibuya Crossing is right outside the hotel but honestly is not as much of an attraction one may think. Hotel rooms are small but fine but youre just paying for the location which isnt even ideal for most tourists.
The hotel is very outdated. It is located inside the metro station, so it can be a blessing and a curse. Shibuya Crossing is right outside the hotel but honestly is not as much of an attraction one may think. Hotel rooms are small but fine but youre just paying for the location which isnt even ideal for most tourists.
10
Mariela
26. juni 2025
·
Overnattet 2 netter
The rooms were a little outdated but you can’t beat the location. I had a great view of Shibuya Crossing right from my window.
The rooms were a little outdated but you can’t beat the location. I had a great view of Shibuya Crossing right from my window.
10
Wendy
22. juni 2025
·
Overnattet 6 netter
The room was clean & comfortable. Great view of Shibuya crossing. However, the aircon is not very strong, room was warm eventhough the aircon was set to lowest temp & high fan speed.
The room was clean & comfortable. Great view of Shibuya crossing. However, the aircon is not very strong, room was warm eventhough the aircon was set to lowest temp & high fan speed.
8
Lisa
24. juli 2025
·
Overnattet 3 netter
Excellent location in Shibuya - walking distance to a ton of great shopping and dining as well as public transportation. You can easily get anywhere in Tokyo from here. Room was a good size, bathroom felt cramped and was a bit outdated but the great location and very helpful staff make this a very solid choice.
Excellent location in Shibuya - walking distance to a ton of great shopping and dining as well as public transportation. You can easily get anywhere in Tokyo from here. Room was a good size, bathroom felt cramped and was a bit outdated but the great location and very helpful staff make this a very solid choice.
8
Josephti
22. juli 2025
·
Overnattet 4 netter
My second time staying here. It would have been perfect, but our room faced a GIANT electronic billboard, which was on from about 9am-9pm. My friend's room also faced the same billboard. We both had triple beds, so not sure if that was a coincidence or not.
My second time staying here. It would have been perfect, but our room faced a GIANT electronic billboard, which was on from about 9am-9pm. My friend's room also faced the same billboard. We both had triple beds, so not sure if that was a coincidence or not.
6
Mami
25. okt. 2025
·
Overnattet 1 natt
Room is small
Room is small
10
Cory
2. jan. 2026
·
Overnattet 1 natt
Room is large for Tokyo and in a good location. Very clean and professional. I would reserve again.
Room is large for Tokyo and in a good location. Very clean and professional. I would reserve again.
10
Kevin Anthony Esteban
23. nov. 2025
·
Overnattet 5 netter
Steps away from scramble crossing and all the Shibuya shenanigans. Also literally located next to the Shibuya station. Excellent location. Staff were very polite and accommodating. Room was a good size for Tokyo and we got lucky and got a great view of Shibuya scramble. Excellent place to stay!
Steps away from scramble crossing and all the Shibuya shenanigans. Also literally located next to the Shibuya station. Excellent location. Staff were very polite and accommodating. Room was a good size for Tokyo and we got lucky and got a great view of Shibuya scramble. Excellent place to stay!
10
Jan Christian
29. nov. 2025
·
Overnattet 5 netter
This hotel location is perfect for first time travelers to Tokyo! Shops, restaurants and train station are within walking distance. The room was a little dated, but we were upgraded to the 23rd floor with the Shibuya crossing view! Would love to stay here again!
This hotel location is perfect for first time travelers to Tokyo! Shops, restaurants and train station are within walking distance. The room was a little dated, but we were upgraded to the 23rd floor with the Shibuya crossing view! Would love to stay here again!
8
Erica
23. juli 2025
·
Overnattet 5 netter
Overall great experience, but there was a lot of elections going on and they were on a megaphones in the streets 24 seven and you could hear it all night.
Overall great experience, but there was a lot of elections going on and they were on a megaphones in the streets 24 seven and you could hear it all night.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives i stor grad som hyggelig, hjelpsomt og effektivt, med god støtte for bagasje og transport. Noen gjester rapporterte om inkonsekvent service, uhøflighet ved frokosten, treg assistanse eller dårlig oppfølging av klager.
Relaterte gjesteomtaler
10
Robert
1. nov. 2025
·
Overnattet 3 netter
Excellent location. Great staff
Excellent location. Great staff
10
Adam
7. jan. 2026
·
Overnattet 4 netter
Great location and very helpful staff.
Great location and very helpful staff.
6
Michael
28. mai 2025
·
Overnattet 2 netter
Hotel was very accessible. Staff not very helpful. Didn’t offer to help out with our luggage bringing to our room.
Hotel was very accessible. Staff not very helpful. Didn’t offer to help out with our luggage bringing to our room.
2
Amin
20. juni 2025
·
Overnattet 3 netter
We had an important event to attend and our reserved cab arrived late, so we had no choice but to cancel and leave quickly. Unfortunately, one of the staff members made a huge scene, treating us as if we had done something wrong. While that was already uncomfortable, what’s worse is that we reported the incident to the manager, and never heard back. I’m mainly leaving this negative review because the manager completely ignored our complaint. It’s very disappointing and unprofessional that no one followed up, regardless of whether the issue was valid or not. A manager should always respond when a guest raises a concern.
We had an important event to attend and our reserved cab arrived late, so we had no choice but to cancel and leave quickly. Unfortunately, one of the staff members made a huge scene, treating us as if we had done something wrong. While that was already uncomfortable, what’s worse is that we reported the incident to the manager, and never heard back. I’m mainly leaving this negative review because the manager completely ignored our complaint. It’s very disappointing and unprofessional that no one followed up, regardless of whether the issue was valid or not. A manager should always respond when a guest raises a concern.
10
Elisa
23. juni 2025
·
Overnattet 2 netter
Pros - the staff. Best thing hands down about this hotel. I messed up and completely missed one day of hotels during our entire trip (bouncing between a couple locations). I was confused with what happened and what I did. I wasn’t sure if we left Kyoto a day early or if I mixed up what days we were in Tokyo. I was trying to figure out what to do with the clerk. I canceled one Expedia booking and got refunded and rebooked for an extra night. The clerk helping us originally told us it would be roughly 800 for one night. We asked for a moment while we figured it out. I ended up rebooking through Expedia for two nights and just got a smaller room and it was roughly 800. The clerk then up upgrading our our standard two twin room to a corner two full size room on the 23 floor overlooking Shibuya crossing. It was absolutely beautiful. I cried at their hospitality, kindness, and patience with me while I figured out my mess up. My girls loved sitting at the window and just watching the people and sunset. The rooms are beautiful and larger than what we’ve had in Japan. I wish I got his name, he was amazing and I just want to say thank you one more time for the beautiful memories he gave us. The only cons, beds are not as comfortable as the ones we stayed at Kyoto. Also, the laundry machines are old and don’t work well. Clothes didn’t come out very clean from the washer and wouldn’t dry in the dryer on the 10th floor. After 800 yen, I gave up and hung them up.
Pros - the staff. Best thing hands down about this hotel. I messed up and completely missed one day of hotels during our entire trip (bouncing between a couple locations). I was confused with what happened and what I did. I wasn’t sure if we left Kyoto a day early or if I mixed up what days we were in Tokyo. I was trying to figure out what to do with the clerk. I canceled one Expedia booking and got refunded and rebooked for an extra night. The clerk helping us originally told us it would be roughly 800 for one night. We asked for a moment while we figured it out. I ended up rebooking through Expedia for two nights and just got a smaller room and it was roughly 800. The clerk then up upgrading our our standard two twin room to a corner two full size room on the 23 floor overlooking Shibuya crossing. It was absolutely beautiful. I cried at their hospitality, kindness, and patience with me while I figured out my mess up. My girls loved sitting at the window and just watching the people and sunset. The rooms are beautiful and larger than what we’ve had in Japan. I wish I got his name, he was amazing and I just want to say thank you one more time for the beautiful memories he gave us. The only cons, beds are not as comfortable as the ones we stayed at Kyoto. Also, the laundry machines are old and don’t work well. Clothes didn’t come out very clean from the washer and wouldn’t dry in the dryer on the 10th floor. After 800 yen, I gave up and hung them up.
6
Jardine
12. juli 2025
·
Overnattet 6 netter
Staff are too slow amid good altitude Poor English !
Staff are too slow amid good altitude Poor English !
10
Kenneth
19. okt. 2025
·
Overnattet 7 netter
The staff is superb & helps with all our travel needs. Accommodations & location excellent. My wife & I loved the hotel. A+
The staff is superb & helps with all our travel needs. Accommodations & location excellent. My wife & I loved the hotel. A+
10
Craig
24. juli 2025
·
Overnattet 3 netter
Excellent staff and location. 4th stay at this hotel. Concierge is excellent in areaging transportation, receiving packages and helping me mail out a package. Location is as ideal as you can get. Right next to the Shibuya Scramble and connected to the Shibuya Station.
Excellent staff and location. 4th stay at this hotel. Concierge is excellent in areaging transportation, receiving packages and helping me mail out a package. Location is as ideal as you can get. Right next to the Shibuya Scramble and connected to the Shibuya Station.
10
Paul
18. jan. 2026
·
Overnattet 2 netter
It’s conveniently located. The Narita Express takes you straight to Shibuya. And the service at the hotel is excellent.
It’s conveniently located. The Narita Express takes you straight to Shibuya. And the service at the hotel is excellent.
6
Jimmy
6. sep. 2025
·
Overnattet 4 netter
1. No one at the check in counter and lack of clear signage. 2. Breakfast on 25th floor. Staff extremely unaccommodating and rude. When we overstayed the closing hour. Staff one time was rude and told us to leave instead of asking nicely. The next morning even ruder. Aside from the breakfast experience, everything was good.
1. No one at the check in counter and lack of clear signage. 2. Breakfast on 25th floor. Staff extremely unaccommodating and rude. When we overstayed the closing hour. Staff one time was rude and told us to leave instead of asking nicely. The next morning even ruder. Aside from the breakfast experience, everything was good.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Midt i hjertet av Shibuya med direkte tilgang til Shibuya stasjon/Mark City og flybusser. Ideelt for shopping, bespisning og sightseeing. Flere gjester fant det vanskelig å finne inngangen eller skiltingen i det travle området.
Relaterte gjesteomtaler
10
Nancy
3. juni 2025
·
Overnattet 7 netter
Centrally located. Next to train station. Very friendly and helpful staffs. Very clean rooms.
Centrally located. Next to train station. Very friendly and helpful staffs. Very clean rooms.
8
Gordon
17. nov. 2025
·
Overnattet 6 netter
We chose this hotel because it was directly on top of Shibuya Scramble Crossing. The rooms are clean; the staff are professional. The 5th floor cafe, and the elevator foyer on each floor has a clear view of the scramble crossing for that unique photo and video angle. The bus terminal is attached to the hotel. It is the first stop for the bus to Mount Fuji, and the first stop for the airport limo bus. On our last day, we chose to take the airport limo bus instead of the Narita Express, and I would absolutely take the airport limo bus again: more comfortable, and no need to lug luggage on the subway system. The one downside of the room was the safe; because it is top loading (not front loading) and small, I could not secure my 14" ThinkPad laptop. I was able to secure my 11" iPad.
We chose this hotel because it was directly on top of Shibuya Scramble Crossing. The rooms are clean; the staff are professional. The 5th floor cafe, and the elevator foyer on each floor has a clear view of the scramble crossing for that unique photo and video angle. The bus terminal is attached to the hotel. It is the first stop for the bus to Mount Fuji, and the first stop for the airport limo bus. On our last day, we chose to take the airport limo bus instead of the Narita Express, and I would absolutely take the airport limo bus again: more comfortable, and no need to lug luggage on the subway system. The one downside of the room was the safe; because it is top loading (not front loading) and small, I could not secure my 14" ThinkPad laptop. I was able to secure my 11" iPad.
8
Chris
24. apr. 2025
·
Overnattet 3 netter
The hotel is in an excellent location..we did struggle to find the hotel on arrival, but this is due to all the construction work being carried out in the area
The hotel is in an excellent location..we did struggle to find the hotel on arrival, but this is due to all the construction work being carried out in the area
10
jeff
2. juli 2025
·
Overnattet 1 natt
Great right on square
Great right on square
10
Charlene
29. okt. 2025
·
Overnattet 4 netter
Right in the middle of Shibuya, same building as the station. Couldn’t be more convenient if you’re looking for a very central location.
Right in the middle of Shibuya, same building as the station. Couldn’t be more convenient if you’re looking for a very central location.
8
Kiet
15. feb. 2025
·
Overnattet 3 netter
1) Very convenient location in the center of Shibuya - middle of everything. 2) Construction on going so when getting out of Shibuya station for 1st time visitors: - Google map can confuse you more than help. - ask hotel to show you an "indoor tunneling - up and down floors and stairs" way to get to hotel. OR Get out to Central Exit at ground level. Look for the Starbucks opposite this Shibuya Excel Hotel on right - they are both in the Mark City complex. 3) hotel staff is good 4) Minor issue was since there are construction scaffolds around the lounge area (5F) your view is obstructed if having drinks and take in the view. Windows from front of any higher rooms (with city view) can offer unobstructed views as well. 5) Mark City Food Show Shopping area is convenient. *** Guests!!! - watch out for the French bakery Les Deux Magots at entrance next to the Food Show: they take advantage of tourists - charged different price for the same thing on different days (most bread loaves don't have price stickers) and don't return change when you don't pay attention. I was in a hurry, was careless, didn't count change - when I came back - they acted like they don't know anything and the "maggot" owner used Google translate to show me that they returned my change. Any idiot can do so - BTW - it's a free American software. I can afford a $300 room, I can forgive them for cheating me a few dollars - but be warned!
1) Very convenient location in the center of Shibuya - middle of everything. 2) Construction on going so when getting out of Shibuya station for 1st time visitors: - Google map can confuse you more than help. - ask hotel to show you an "indoor tunneling - up and down floors and stairs" way to get to hotel. OR Get out to Central Exit at ground level. Look for the Starbucks opposite this Shibuya Excel Hotel on right - they are both in the Mark City complex. 3) hotel staff is good 4) Minor issue was since there are construction scaffolds around the lounge area (5F) your view is obstructed if having drinks and take in the view. Windows from front of any higher rooms (with city view) can offer unobstructed views as well. 5) Mark City Food Show Shopping area is convenient. *** Guests!!! - watch out for the French bakery Les Deux Magots at entrance next to the Food Show: they take advantage of tourists - charged different price for the same thing on different days (most bread loaves don't have price stickers) and don't return change when you don't pay attention. I was in a hurry, was careless, didn't count change - when I came back - they acted like they don't know anything and the "maggot" owner used Google translate to show me that they returned my change. Any idiot can do so - BTW - it's a free American software. I can afford a $300 room, I can forgive them for cheating me a few dollars - but be warned!
10
Mun Yee
18. nov. 2025
·
Overnattet 2 netter
Excellent location to shopping or transport.
Excellent location to shopping or transport.
10
Angel
30. jan. 2026
·
Overnattet 4 netter
The location is perfect right in the middle of Shibuya, easy access to the metro stations , also you can take pictures of the Shibuya crossing from the top, the staff it’s so polite, and the buffet its alright
The location is perfect right in the middle of Shibuya, easy access to the metro stations , also you can take pictures of the Shibuya crossing from the top, the staff it’s so polite, and the buffet its alright
8
Auburn
9. juni 2025
·
Overnattet 1 natt
The hotel was nice but the location was difficult to find, would be helpful if they communicated that the hotel is on the 5th floor of Mark.
The hotel was nice but the location was difficult to find, would be helpful if they communicated that the hotel is on the 5th floor of Mark.
10
Kenneth
25. okt. 2025
·
Overnattet 2 netter
This an excellent hotel in great location. The staff is professsional & so helpful.
This an excellent hotel in great location. The staff is professsional & so helpful.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten med panoramautsikt roses ofte for kvalitet og variasjon. Noen gjester fant den overfylt eller gjennomsnittlig, og noen påpekte begrensede åpningstider for bespisning eller mangel på romservice.
Relaterte gjesteomtaler
10
FERRIS
12. nov. 2025
·
Overnattet 4 netter
Absolutely outstanding hotel experience. The location was perfect, the breakfast was amazing, and the staff went above and beyond. They will forward your luggage to the airport, and I missed the deadline for that, but they found a place that could could get it done in time. I will book this hotel every time i go to Tokyo. Oh yeah, and the view of Shibuya Scramble was terrific.
Absolutely outstanding hotel experience. The location was perfect, the breakfast was amazing, and the staff went above and beyond. They will forward your luggage to the airport, and I missed the deadline for that, but they found a place that could could get it done in time. I will book this hotel every time i go to Tokyo. Oh yeah, and the view of Shibuya Scramble was terrific.
10
Autumn
6. juli 2025
·
Overnattet 6 netter
Wonderful time at this hotel in a prime location to the crossing and so many shops! The breakfast was a 10/10. I would stay here again
Wonderful time at this hotel in a prime location to the crossing and so many shops! The breakfast was a 10/10. I would stay here again
10
Sarah
9. sep. 2025
·
Overnattet 2 netter
Delicious breakfast. Great views. Excellent location.
Delicious breakfast. Great views. Excellent location.
10
Hyung gu
18. jan. 2026
·
Overnattet 3 netter
아침식사 훌륭하고..특히 스카이 라운지 뷰가 너무 좋았습니다.단 하나 아쉬운 점이 샤워기가 오래되서 샤워도중 이음새가 계속 빠져서 고생 했는데..바로 신규로 교체 받았어요..전반적으로 호텔 숙박기간 동안 만족 스러웠습니다
아침식사 훌륭하고..특히 스카이 라운지 뷰가 너무 좋았습니다.단 하나 아쉬운 점이 샤워기가 오래되서 샤워도중 이음새가 계속 빠져서 고생 했는데..바로 신규로 교체 받았어요..전반적으로 호텔 숙박기간 동안 만족 스러웠습니다
8
Karen
1. mai 2025
·
Overnattet 2 netter
great location in Tokyo which is why we chose it. Breakfast buffet content good but we found it crowded. cafe on ground floor good but ordering via QR code
great location in Tokyo which is why we chose it. Breakfast buffet content good but we found it crowded. cafe on ground floor good but ordering via QR code
6
Tetsu
29. nov. 2025
·
Overnattet 6 netter
The buffet breakfast was disappointing. It lacked variety and quality as compared with other hotels in Japan similarly priced.
The buffet breakfast was disappointing. It lacked variety and quality as compared with other hotels in Japan similarly priced.
10
Yuan
18. apr. 2025
·
wonderful hotel, easy walk to everywhere, connecting to a subway and a shopping center. Staff are very friendly and helpful. Standard rooms are consider big for the location, clean and full or considering features. The only thing this place could add is more dining and bar options.
wonderful hotel, easy walk to everywhere, connecting to a subway and a shopping center. Staff are very friendly and helpful. Standard rooms are consider big for the location, clean and full or considering features. The only thing this place could add is more dining and bar options.
10
Amar Singh
5. juni 2025
·
Overnattet 1 natt
Short but comfortable stay overlooking all of Shibuya. Decent breakfast spread.
Short but comfortable stay overlooking all of Shibuya. Decent breakfast spread.
6
Jimmy
6. sep. 2025
·
Overnattet 4 netter
1. No one at the check in counter and lack of clear signage. 2. Breakfast on 25th floor. Staff extremely unaccommodating and rude. When we overstayed the closing hour. Staff one time was rude and told us to leave instead of asking nicely. The next morning even ruder. Aside from the breakfast experience, everything was good.
1. No one at the check in counter and lack of clear signage. 2. Breakfast on 25th floor. Staff extremely unaccommodating and rude. When we overstayed the closing hour. Staff one time was rude and told us to leave instead of asking nicely. The next morning even ruder. Aside from the breakfast experience, everything was good.
4
safia
13. mars 2025
·
Overnattet 3 netter
Il y a un seul vrai restaurant dans tout l’hôtel. On est arrivé à 19h30 pour le souper et on nous a refusé l’accès bien que ce soit indiqué sur leur site que la dernière admission est à 20h. On était obligé de sortir avec les enfants pour leur chercher à manger ailleurs car rien à commander au service aux chambres non plus:( Attention : pour le nettoyage de chambre: il faut le demander pour qu’ils le fassent. On ne le savais pas donc la chambre n’avait pas été nettoyé pendant tout notre séjour 😅
Il y a un seul vrai restaurant dans tout l’hôtel. On est arrivé à 19h30 pour le souper et on nous a refusé l’accès bien que ce soit indiqué sur leur site que la dernière admission est à 20h. On était obligé de sortir avec les enfants pour leur chercher à manger ailleurs car rien à commander au service aux chambres non plus:( Attention : pour le nettoyage de chambre: il faut le demander pour qu’ils le fassent. On ne le savais pas donc la chambre n’avait pas été nettoyé pendant tout notre séjour 😅
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Ole Gamborg
for 2 uker siden
·
Overnattet 4 netter
God placering. Tæt ved tog-nettet.
God placering. Tæt ved tog-nettet.
10
Gulraj
for 2 uker siden
·
Overnattet 7 netter
The very best place to stay In all of Tokyo
The very best place to stay In all of Tokyo
10
HyuckJae
for 2 uker siden
·
Overnattet 3 netter
직원분들 너무 친절하시고 무엇보다 위치가 진짜 좋습니다
직원분들 너무 친절하시고 무엇보다 위치가 진짜 좋습니다
10
EUN A
for 2 uker siden
·
Overnattet 2 netter
호텔이 마크시티 쇼핑몰과 같은 건물이라 쇼핑,레스토랑 모두 편리합니다 호텔 주변이 밤 늦게까지 환해서 안전하게 다녔습니다
호텔이 마크시티 쇼핑몰과 같은 건물이라 쇼핑,레스토랑 모두 편리합니다 호텔 주변이 밤 늦게까지 환해서 안전하게 다녔습니다
10
SAIJI
for 3 uker siden
·
Overnattet 1 natt
スタッフさんの対応が非常にスムーズで良かった 特に預け荷物の対応やタクシー予約の対応が良かった
スタッフさんの対応が非常にスムーズで良かった 特に預け荷物の対応やタクシー予約の対応が良かった
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-20: NO DATA
- 2026-09-21: 331.9495938623047USD
- 2026-09-22: 213.94358065185548USD
- 2026-09-23: 182.95078691375733USD
- 2026-09-24: 156.90127967346191USD
- 2026-09-25: 222.7546649487305USD
- 2026-09-26: 287.06960304565433USD
- 2026-09-27: 205.1914116622925USD
- 2026-09-28: 268.2004841860962USD
- 2026-09-29: 274.4323483676148USD
- 2026-09-30: 222.7546649487305USD
- 2026-10-01: 329.0771095501709USD
- 2026-10-02: 291.5912610180664USD
- 2026-10-03: 394.60468460205084USD
- 2026-10-04: 303.26625567382814USD
- 2026-10-05: 311.6625006164551USD
- 2026-10-06: 323.95513486755374USD
- 2026-10-07: 293.4831125509644USD
- 2026-10-08: 277.5991817440796USD
- 2026-10-09: 365.4566731433106USD
- 2026-10-10: 457.2864420861817USD
- 2026-10-11: 383.85529194396975USD
- 2026-10-12: 378.99022089721683USD
- 2026-10-13: 322.59366108337406USD
- 2026-10-14: 391.7636964447022USD
- 2026-10-15: 405.223403213501USD
- 2026-10-16: 330.2146106781006USD
- 2026-10-17: 376.61901538635254USD
- 2026-10-18: 320.6393246789551USD
- 2026-10-19: 318.0997547229004USD
- 2026-10-20: 337.4086823883057USD
- 2026-10-21: 277.5991817440796USD
- 2026-10-22: 322.59366108337406USD
- 2026-10-23: 346.606189508667USD
- 2026-10-24: 461.8028506994629USD
- 2026-10-25: 370.49259333190923USD
- 2026-10-26: 311.86771556274414USD
- 2026-10-27: 306.90217178222656USD
- 2026-10-28: 364.29124542480474USD
- 2026-10-29: 364.29124542480474USD
- 2026-10-30: 437.82710278381353USD
- 2026-10-31: 315.04809228576664USD
- 2026-11-01: 320.0436274047852USD
- 2026-11-02: 315.94041334655765USD
- 2026-11-03: 344.61139804321294USD
- 2026-11-04: 313.82254190734864USD
- 2026-11-05: 313.82254190734864USD
- 2026-11-06: 378.99022089721683USD
- 2026-11-07: 346.31338025634767USD
- 2026-11-08: 313.74261166564946USD
- 2026-11-09: 313.82254190734864USD
- 2026-11-10: 300.37504864746097USD
- 2026-11-11: 313.8094885009766USD
- 2026-11-12: 313.82254190734864USD
- 2026-11-13: 313.82254190734864USD
- 2026-11-14: 344.61139804321294USD
- 2026-11-15: 344.61139804321294USD
- 2026-11-16: 396.9213317736817USD
- 2026-11-17: 344.61139804321294USD
- 2026-11-18: 383.0749922070313USD
- 2026-11-19: 308.5643638531494USD
- 2026-11-20: 350.6501558001709USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Enkelte romnavn har egne tider for inn- og utsjekking som gjelder istedenfor standardtidspunktene.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kontanter
- Overnattingsstedet har følgende sikkerhetstiltak: røykvarsler og sikkerhetssystem
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Det japanske helse-, arbeids- og velferdsdepartementet krever at alle internasjonale besøkende fremlegger passnummer og bevis på statsborgerskap når de registrerer seg på overnattingssteder (gjestgiveri, hotell, motell osv.). I tillegg er eierne av slike steder pålagt å ta kopi av pass for registrering av alle gjester og beholde en kopi i sine arkiver.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
Begrenset parkeringshøyde.
- Pris for kontinental frokost: ca. JPY 3500 per person
- Pris for selvbetjent parkering under tak: 3000 JPY per natt (ubegrenset antall inn- og utkjøringer)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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