De Botan Bangna

It's missing so many things. Towels need to be replaced. Worst of all, the elevator access to our rooms was outside of the building compromising the safety of your guests.. a lot of bugs flying around your kitchen near the lobby.

Upon arrival we were told we had been upgraded to a better room- it was actually the smallest room in the hotel 😂. There are renovations underway, so even though I requested a particular room months in advance, my request was never acknowledged and our room was in another building where the road noise is a lot louder. Also the price was over 30% more than 2 years ago. Staff were friendly and after we requested to move to a more reasonable room our stay was quite pleasant other than the road noise. Next visit we will consider staying elsewhere as De Botan is no longer as competitively priced for the service provided.

Not good!

If there was a zero star option, then that is what this property deserves. The photos and reviews of the hotel are clearly fake. This was one of the worst hotel experiences I’ve ever had — pathetic service, zero hygiene, and absolutely zero value for money. I would strongly advise others to avoid this place. The room was far from hygienic — it had a terrible smell, was poorly maintained, and lacked even the most basic amenities. There were no proper food options or breakfast service, except for a tiny café with very limited choices. The hotel is located right next to a hospital, and the unpleasant hospital odor constantly lingered around the property. I checked in but had to leave immediately without staying, as the environment was simply unacceptable. To make matters worse, the hotel charged the full booking amount and refused any refund despite the poor conditions.

Disappointing Experience – Wouldn’t Recommend We booked a city view room, but were placed on the lowest floor with no view at all. It was quite difficult to explain that the room we received didn’t match what we had booked, and instead of resolving the issue, they asked us to pay extra. The room itself was in poor condition. The shower stall had visible mold and was honestly quite disgusting. Even worse, there was a persistent sewer smell coming from the bathroom that made the entire room unpleasant. Every time we entered, the odor was overwhelming. Ultimately, we decided to check out early because the smell was unbearable even though they did not refund the leftover itinerary. Definitely not the experience we expected.