Name: Mercure Hotel Wiesbaden City
Address: Bahnhofstr. 10-12, Mitte, Wiesbaden, Hessen, Germany, Wiesbaden, Darmstadt Government District, Germany
Rating: 8.35

Guest reviews

8.3

Very good

Based on 894 verified reviews

Who stays here?

Business

54%

Couple

21%

Family

12%

Group

4%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Hotel Wiesbaden City, travellers consistently praise the central location and stylish lobby areas, while feedback on rooms and service varies between spacious comfort and dated fittings or occasional lapses at the front desk.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Ying Yao

Nov 28, 2025

·

Stayed 1 night

good location, nice size of room

4

peter

Oct 8, 2025

·

Stayed 1 night

Rude untrained staff at front desk. Rèfused to call manager saying there was none. Later admit t1here is a supervisor but seemed rekuctant to call. Refused to explain problem clearly. Edit: I find your attitude offensive. I gave an honest review and you won't publish it. Then so be it. But i probably wont use your services again. Other booking services exist.

10

Paul

Oct 5, 2025

·

Stayed 4 nights

Spacious, clean room. Very central

10

Kam Po

Sep 29, 2025

·

Stayed 2 nights

Excellent location!

10

Edward

Sep 1, 2025

·

Stayed 1 night

Never disappoints. Love this place

Bahnhofstr. 10-12, Mitte, Wiesbaden, Hessen, Germany

Location

A stay at Mercure Hotel Wiesbaden City places you in the heart of Wiesbaden, steps from Wilhelmstrasse and 4 minutes by foot from Wiesbaden Town Hall. This hotel is 0.2 mi (0.3 km) from Neues Rathaus and 0.2 mi (0.3 km) from Landtag of Hessen.

Wilhelmstrasse(0.1 miles)

Wiesbaden Town Hall(0.2 miles)

Landtag of Hessen(0.2 miles)

Marktbrunnen(0.2 miles)

Neues Rathaus(0.2 miles)

Museum Wiesbaden(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 18.00 per day, which includes in/out privileges. Limited parking spaces are offered, and a reservation is not required.

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately EUR 24 for both adults and children.

Pets are allowed in specific rooms only, with a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Guests can request a pet-friendly room by contacting the property directly.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of EUR 30 each, subject to availability.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

The hotel is centrally located in Wiesbaden, just steps from Wilhelmstrasse and 4 minutes on foot from Wiesbaden Town Hall. It is 0.2 miles from Neues Rathaus and Landtag of Hessen, making it a convenient base for exploring the area.

Yes, the hotel features both indoor and outdoor heated pools. The operational hours are not specified, and seasonal availability may apply.

Children 12 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding. Only registered guests are allowed in the guestrooms.

The property offers rollaway beds for a fee of EUR 30 per night, subject to availability. Advance request or confirmation may be required for rollaway beds.

Mercure Hotel Wiesbaden City

Amenities

Property description

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