Winchester Royal Hotel

Staff were awful, no welcome drink as advertised, stood and watched both of us struggle with our luggage (through doors and up stairs), decor in the very dated, shelves hanging off the wall (room 104), toilet stank of urine (room 104)… All reported and nothing done at all. No staff at reception on a Sat morning to check out for 10 mins so we just left.

Perfect for a stay in the centre of Winchester. Comfortable beds, nice rooms and bathroom. Staff were great, very helpful and the overnight carpark fee covers you until checkout. The bar was comfortable and had great recommendations too. Good value for money with a little feel of luxury. Have stayed here twice now and not been disappointed.

Great staff

Bed wasn’t comfortable. Pillows rock hard. Rooms very hot and small. They did however move us a slightly bigger room. 1:30am people in corridor shouting and laughing. There is a clear gap in the front door and corridor seen at the bottom. Talking about a good half inch. 3am wedding party in the gardens shouting and again very loud. Tried to call reception to alert and ask to quiet down as 3-4people shouting in the garden. No answer. Impossible to get through to reception. On check out I explained this and no care what so ever but proceeded to take the card machine out and say you owe us £10.

The room was good it had a large en-suite with bath and separate shower. The staff were all very courteous.