Is parking available at the property?

Free self-parking is available on-site, but parking height restrictions apply. Limited parking is also available for RVs, buses, and trucks for a surcharge.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee, approximately USD 20 to 24 for adults and USD 10.50 to 12.50 for children.

Are pets allowed at the property?

Pets are allowed, with a maximum fee of USD 90 per pet, per day. A pet deposit of USD 90.00 per night is also required. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Airport shuttle services are available for a surcharge of USD 45 per vehicle (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities, including the registration desk, parking, public areas, and rooms. There is also a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Quito, just a 4-minute walk from the House of Ecuadorian Culture and a 3-minute drive from the Centro de Arte Contemporaneo. It is approximately 1.2 miles from the Basilica of the National Vow and 2 miles from El Jardin Mall.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is accessible from 8:00 AM to 8:00 PM.

What are the policies for children staying at the property?

Up to 2 children aged 11 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of USD 35 per stay. Advance request or confirmation is required for availability.

Hilton Colon Quito - 5-Star Luxury Hotel in Ecuador

Average nightly price at Hilton Colon Quito by month, last 12 months (USD)
Month	Average price
January	US$101
February	US$101
March	US$112
April	US$104
May	US$110
June	US$106
July	US$114
August	US$130
September	US$116
October	US$134
November	US$133
December	US$89

What guests think

Across recent reviews of Hilton Colon Quito, travelers consistently praise the friendly, professional staff and central location, while noting dated areas and chilly rooms or public spaces, alongside occasional service frustrations and a property that feels more classic than modern.

Rooms are often spacious, quiet and clean with city views, though several guests report maintenance issues such as worn bathrooms, nonworking fixtures, or safes. Facilities feedback is mixed: travelers appreciate a large gym, a heated outdoor pool and an Executive Lounge, but some encountered limited hours or closures for dining venues. Dining feedback varies widely, with many praising breakfast and cafe meals, while others found items empty or cold and prices high. Best for travelers prioritizing practical comfort and amenities over modern polish and uniform dining quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests highlight a large gym, a heated outdoor pool, and the Executive Lounge. Several reviews also note limited hours or closures for some venues (spa/restaurants/bar).

Related guest reviews

10

Omar ituriel

8 Feb 2026

·

Stayed 5 nights

Personal muy atento, las habitaciones en muy buenas condiciones. Me agrado mucho qué teniamos acceso al Lounge Ejecutivo, por que lo pudimos tener acceso a snacks y bebidas por las tardes después de llegar de los paseos. El gimnasio bastante amplio y la alberca a pesar de ser al exterior, se encontraba temperada, por lo que los niños la disfrutaron.

Translate

6

Cynthia

21 Dec 2025

·

Stayed 1 night

Room has great space, really needs an update.. could be great The hotel is so cold.Breakfast gets cold because the salon is so cold.

8

Tomohito

3 Aug 2023

·

Stayed 4 nights

I liked the Executive lounge. It has great view from the windows and good drinks & snacks!!

10

IRAYDA

2 Jul 2023

·

Stayed 6 nights

Great hotel for business travelers. I was there for a week I highly recommend taking the suite with lounge access, it is very convenient when you have long hours of work. I will go back to this hotel when I return

8

Diego

9 Jan 2023

·

Stayed 19,359 nights

El hotel es un clásico de Quito, que conserva su encanto. El área de la piscina podría estar mejor supervisada, el 1 de enero queríamos disfrutar de la piscina, hidromasaje y saunas. Las saunas estaban apagadas, el área de la piscina con un grupo bullicioso de alrededor de 10 personas bebiendo cerveza con música a todo volumen y utilizando tanto la piscina y el hidromasaje con ropa. El hotel todavía utiliza envases pequeños de plástico con champú, acondicionador y crema corporal. Estos deberían ser reemplazados por dispensadores y evitar así generar tanta basura plástica.

Translate

8

Genaro Bernabe

22 May 2023

·

Stayed 1 night

despues de la pandemia Varios de los servicios en el hotel siguen cerrados (spa, restaurantes, bar)

Translate

6

LUIS EDUARDO

29 Oct 2025

·

Stayed 3 nights

The hotel is outdated, a little cold and the food is not great.

10

Miriam

23 Mar 2023

·

Stayed 2 nights

I liked the location, the food, pool and amenities. Staff was friendly and knowledgeable, there was nothing I didn't like.

4

Nestor

31 Oct 2024

·

Stayed 4 nights

The restaurants were closed most of the time, the staff was not trained property, they were Not prepared for business most of the days

6

GLENDA

3 Mar 2023

·

Stayed 1 night

El hotel tiene muchos años y está bien conservado, sin embargo el desayuno no me gustó puede mejorar, además que esa parte debería ser renovado. Llegamos al hotel a las 10pm y en el bar no nos quisieron atender porque la cocina estaba por cerrar sin embargo en la información del hotel la hora del servicio indicaba hasta la 1am. Fuimos por un evento en la casa de la cultura, por esa razón nos alojamos en el hotel pero la zona no es de mejor, la próxima vez llegaré a otro sector

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Generally described as very clean with well-kept rooms and linens. A few noted age-related odors or isolated cleanliness lapses.

Related guest reviews

10

Lautaro

15 Aug 2022

·

Stayed 1 night

A pesar de los años que tiene el hotel, está impecable

Translate

8

Richard

6 Nov 2025

·

Stayed 6 nights

Great concierges housekeeping & Food/beverage staff. Clean, nice linen

10

Jessica

19 Aug 2024

·

Stayed 2 nights

Amazing property. All the staff were all polite and professional. We had breakfast at their cafe and the food and service were all amazing. The rooms were spacious and clean and quiet.

10

Freddy

27 Jun 2025

·

Stayed 1 night

Staff very professional hotel very nice and clean

2

Rita

15 Jul 2024

·

Stayed 4 nights

Hotel wasn’t clean, staff wasn’t helpful. It was bad

10

Milko

27 Apr 2023

·

Stayed 1 night

Comforable bedding, clean and spacious room, front desk responded politely and pisitively to requests.

4

Henrik Bramsen

17 Oct 2025

·

Stayed 1 night

50-60 years old hotel with very little maintenance. Looks, smells and feels old. No heating in room, windows old single glass, freezing cold bed with super synthetic duvet. This is Quito in 3.000 meters and it is cold outside! Long queue for breakfast because of bureaucratic and slow check-in desk. Hilton should take a seriously look at this stingy franchising! Lunch in restaurant ok.

6

Zakiya

29 Dec 2023

·

Stayed 5 nights

This hotel is in a great location and directly across from a wonderful park and clean and new public metro station. If you are looking for a hotel that is modern without an old smell, this is not for you. In addition, the rooms are too small for families and breakfast is not included and expensive however there are many walkable and tastful options in the area. Lastly, the concierge staff are friendly and helpful. This is hotel is perfect due to its location and staff, only.

10

Michael

11 Nov 2025

·

Stayed 2 nights

Amazing breakfast, very helpful staff, clean and central location.

10

Siegfried

24 May 2024

·

Stayed 3 nights

Very clean and comfortable. Rooms were cleaned daily, which is rare nowadays. Very polite ands helpful staff. Would stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many found rooms spacious, quiet, and with city views. Others mention outdated decor and maintenance issues (worn bathrooms, nonworking fixtures or safes, and temperature comfort).

Related guest reviews

10

Sasha

10 Jun 2025

·

Stayed 1 night

Great Hilton hotel. Rooms spacious and very clean with great city views. Concierge is fantastic - recommended a great restaurant for dinner (Achiote) ans very attentive overall. Buffet breakfast is great but lunch food averge at most.

10

Richard

6 Nov 2025

·

Stayed 4 nights

The hotel is a dream and a delight. The breakfast area is very enjoyable. We enjoyed gazing over San Cristobal and the port area…very relaxing. The staff were above and beyond very helpful and friendly. The hotel room is very well appointed with higher tech lighting

8

Peter

14 Jan 2025

·

Stayed 2 nights

Good location. But hotel was to expensive for what you got. Safe not working, no breakfast included, bathroom a bit run down. Lovely staff though

6

Ana Maria

6 Oct 2025

·

Stayed 2 nights

El hotel en general estuvo bien, sin embargo las habitaciones son demasiado frías. El conector del baño no funcionaba tampoco.

Translate

10

Jessica

19 Aug 2024

·

Stayed 2 nights

Amazing property. All the staff were all polite and professional. We had breakfast at their cafe and the food and service were all amazing. The rooms were spacious and clean and quiet.

6

desmond

3 Mar 2025

·

Stayed 3 nights

The rooms needs updating including the bathroom

10

Milko

27 Apr 2023

·

Stayed 1 night

Comforable bedding, clean and spacious room, front desk responded politely and pisitively to requests.

4

Henrik Bramsen

17 Oct 2025

·

Stayed 1 night

50-60 years old hotel with very little maintenance. Looks, smells and feels old. No heating in room, windows old single glass, freezing cold bed with super synthetic duvet. This is Quito in 3.000 meters and it is cold outside! Long queue for breakfast because of bureaucratic and slow check-in desk. Hilton should take a seriously look at this stingy franchising! Lunch in restaurant ok.

6

Felix

11 Nov 2023

·

Stayed 1 night

INSTALACIONES ANTIGUAS PARA SER DE LA CADENA HILTON, CALENTADOR DE AGUA SE ALTERA, PERSONAL NO RESOLVIÓ UN PROBLEMA DE WIFI.

Translate

6

Zakiya

29 Dec 2023

·

Stayed 5 nights

This hotel is in a great location and directly across from a wonderful park and clean and new public metro station. If you are looking for a hotel that is modern without an old smell, this is not for you. In addition, the rooms are too small for families and breakfast is not included and expensive however there are many walkable and tastful options in the area. Lastly, the concierge staff are friendly and helpful. This is hotel is perfect due to its location and staff, only.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Frequently praised for professional, helpful staff—especially concierge and front desk. Some guests reported slow check-in, billing surprises, or poor coordination for special requests.

Related guest reviews

10

Peiney

28 Jul 2024

·

Stayed 5 nights

Concierge and front desk staff were extremely professional and courteous.

8

Byron

22 Oct 2025

·

Stayed 6 nights

This is an older hotel in Quito. We stayed here for a conference. The facilities are old and should be updated, but the staff does everything possible to make up for it. Everyone was extremely helpful and the concierge. Many terrific suggestions that really changed our visit. We appreciate the effort that everyone put in to help our stay. The concierge and the front desk were extremely hospitable. The restaurant on the first floor had very good options for breakfast, lunch, and dinner. Thank you again.

10

Hector

4 Oct 2023

·

Stayed 4 nights

The staff was friendly and efficient.

10

David

14 Nov 2024

·

Stayed 2 nights

Me gustó mucho el servicio del personal muy amable y profesional

Translate

2

Jair

11 Nov 2023

·

Stayed 4 nights

Tivemos um problema no checkin. O quarto que nos deram foi o 164, mas quando usávamos o cartão do quarto no elevador para nos levar ao primeiro andar, o sistema do elevador registrava o andar 17. Reclamamos por 3 vezes e nem sequer um pedido de desculpas recebemos dos atendentes da recepção. Ao fazer o checkout, efetuei o pagamento com débito e solicitei que o cartão de crédito, vinculado à minha reserva fosse desvinculado. Fui então informado de que isso seria feito imediatamente. Ao chegar ao aeroporto, recebi aviso de cobrança adicional no cartão de crédito no valor de 208 dólares. Definitivamente, não recomendo este hotel. Eles agem de má fé com os clientes.

Translate

4

Jessica Geovanna

7 Dec 2024

·

Stayed 6 nights

The front staff were friendly but somewhat disorganized. We had requested to use the cafe area for my grandmother\'s birthday and were assured it would be available, with the staff even offering to sing "Happy Birthday." However, on the day of the event, no one seemed aware of our request. We were initially directed to the bar area, then told to sit outside despite the rain. A server provided less-than-satisfactory service. Additionally, we encountered difficulties with taxis outside the hotel, experiencing refusal of service and instances of the meter being turned off, resulting in inflated fares. The street vendors outside also presented a concern. I do not plan to stay at this hotel again.

8

Clive

20 Feb 2025

·

Stayed 5 nights

I liked the ease of the check-in process. The facility was conveniently located, nice little bar inside, but the best part was the friendly staff.

10

Rhonda

17 Oct 2025

·

Stayed 4 nights

Staff were very friendly and helpful with everything I needed

6

Licette

24 Sept 2025

·

Stayed 1 night

Front desk staff not that friendly at least the person who help me, very slow during check in and forgot to charge me the taxes so during check out i got the surprise that needed to pay more. No good to do it like that

2

Joselito

1 Jul 2025

·

Stayed 1 night

This Hilton Hotel is the worst place to book, they don’t value customers mental well being, I was traveling with my family to Ecuador, had our flights cancelled twice, so he couldn’t make my reservation, due to flight cancellation, anyhow contacted the hotel about rescheduling my reservation, the staff there was the worst, in understanding the stress of traveling with kids and the stress of having a place for my family to rest, anyhow, they refused to move my reservation for the next day, charging me again for the room I booked & wasn’t able to vacant, I will never again book here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central and walkable, across from a park and near transit, convenient for sightseeing. A few mentioned taxi hassles or the immediate area feeling less appealing.

Related guest reviews

10

David

10 Apr 2022

·

Stayed 1 night

A fine stay in a well located hotel. Across the street from a park and near several museums, and about a 20 minute walk from the historical center area. Very nice and generally affordable onsite restaurant. We stayed for two nights, and would happily stay again.

8

Mary

14 Oct 2023

·

Stayed 1 night

The Hitel was very well represented upon first glance. The location was excellent and in a great walkable area. I really liked the hotel

10

Enrique

28 Nov 2022

·

Excelente ubicación y servicio

Translate

10

Sandeepan

4 Aug 2024

·

Stayed 5 nights

Wonderful staff, excellent location

10

Portia

2 Apr 2025

·

Stayed 4 nights

great location especially if you get a room with a view.

8

Salvador

24 Apr 2024

·

Stayed 3 nights

Comfortable hotel a bit outdated but in good shape. Location central and handcraftmarket nearby is a plus.

10

Roshanak

1 Feb 2025

·

Stayed 2 nights

Beautiful property. Loved the park across the street; a little far to walk to restaurants

6

Zakiya

29 Dec 2023

·

Stayed 5 nights

This hotel is in a great location and directly across from a wonderful park and clean and new public metro station. If you are looking for a hotel that is modern without an old smell, this is not for you. In addition, the rooms are too small for families and breakfast is not included and expensive however there are many walkable and tastful options in the area. Lastly, the concierge staff are friendly and helpful. This is hotel is perfect due to its location and staff, only.

10

Michael

11 Nov 2025

·

Stayed 2 nights

Amazing breakfast, very helpful staff, clean and central location.

6

GLENDA

3 Mar 2023

·

Stayed 1 night

El hotel tiene muchos años y está bien conservado, sin embargo el desayuno no me gustó puede mejorar, además que esa parte debería ser renovado. Llegamos al hotel a las 10pm y en el bar no nos quisieron atender porque la cocina estaba por cerrar sin embargo en la información del hotel la hora del servicio indicaba hasta la 1am. Fuimos por un evento en la casa de la cultura, por esa razón nos alojamos en el hotel pero la zona no es de mejor, la próxima vez llegaré a otro sector

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining earn many compliments. Others report inconsistent quality, items running out or cold, limited or closed venues, and high prices.

Related guest reviews

4

Dr. Reza

12 Apr 2025

·

Stayed 4 nights

Bad service, you (literally) have to beg for coffee at breakfast. Poor selection for breakfast. Wouöd not recommend this hotel and also would not come back! DEFINITELY not 5 star rated..

6

Cynthia

21 Dec 2025

·

Stayed 1 night

Room has great space, really needs an update.. could be great The hotel is so cold.Breakfast gets cold because the salon is so cold.

10

Fe

25 May 2022

·

Stayed 1 night

The hotel was very clean and the staff are helpful. My only complaint is their breakfast buffet is very expensive for the kind of stuff that they served in their buffet. We were there with a tour group but we extended our stay with this reservation and when I asked how much is their buffet I decided that it was not worth it.

10

Cal

24 May 2023

·

Stayed 1 night

Excellent facility. Great breakfast, and staff were very helpful.

6

Yvonne

8 Mar 2025

·

Stayed 2 nights

Breakfast is until 10, went down at 9:30 and everything was empty! Had to keep asking for something, had to walk around with our mug asking for coffee or tea when first arrived. In the bar They had a Manhattan on their menu for $8! So we ordered 4 for two couples. Then he used Jack Daniels and charged $16 per glass!! And it wasn’t even a good one!! Very disappointing because once I convert a $38U.S bill for two drinks to Canadian it’s $55.00!!! We had lunch cafe Colon first day and i ordered a hamburger and it was pink when I bit into it… I couldn’t eat after that! Rooms ok but showers need fresh if up.

8

Byron

22 Oct 2025

·

Stayed 6 nights

This is an older hotel in Quito. We stayed here for a conference. The facilities are old and should be updated, but the staff does everything possible to make up for it. Everyone was extremely helpful and the concierge. Many terrific suggestions that really changed our visit. We appreciate the effort that everyone put in to help our stay. The concierge and the front desk were extremely hospitable. The restaurant on the first floor had very good options for breakfast, lunch, and dinner. Thank you again.

10

Jessica

19 Aug 2024

·

Stayed 2 nights

Amazing property. All the staff were all polite and professional. We had breakfast at their cafe and the food and service were all amazing. The rooms were spacious and clean and quiet.

4

Nestor

31 Oct 2024

·

Stayed 4 nights

The restaurants were closed most of the time, the staff was not trained property, they were Not prepared for business most of the days

8

Ramon

18 Sept 2022

·

Stayed 1 night

It was a really nice hotel with an excellent breakfast buffet. I would stay here again if I ever go back to Quito.

10

Michael

11 Nov 2025

·

Stayed 2 nights

Amazing breakfast, very helpful staff, clean and central location.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $140	13 $141	14 $106
15 $91	16 $130	17 $130	18 $130	19 $130	20 $94	21 $91
22 $91	23 $131	24 $133	25 $130	26 $145	27 $109	28 $114
29 $110	30 $129

Su	Mo	Tu	We	Th	Fr	Sa
		1 $126	2 $126	3 $90	4 $95	5 $83
6 $84	7 $91	8 $97	9 $101	10 $95	11 $84	12 $84
13 $84	14 $88	15 $89	16 $90	17 $86	18 $81	19 $81
20 $84	21 $89	22 $90	23 $88	24 $86	25 $81	26 $81
27 $84	28 $90	29 $90	30 $90	31 $86

Hilton Colon Quito

Prices for Hilton Colon Quito

Monthly average prices

About this property

Location

Room options

Junior Suite, 2 Double Beds

Executive Suite, 1 King Bed, Bathtub

Executive Room, 1 King Bed, Bathtub, City View

Deluxe Room, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed

Deluxe Room, 1 King Bed, Bathtub

Executive Suite, 2 Double Beds

Presidential Suite, 1 King Bed

Executive Room, 2 Double Beds, Bathtub, City View

Junior Suite, 1 King Bed

Deluxe Room, 2 Double Beds, Bathtub

Premium Suite, 1 King Bed

Guest reviews of Hilton Colon Quito

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Colon Quito

Prices for upcoming dates