Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately USD 9.99 for adults and USD 5 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:30 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of USD 28 per vehicle (one-way), and it operates 24 hours.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities.

How is the property located in relation to key landmarks?

The hotel is situated in Quito (Iñaquito), within a 10-minute walk of Mindalae Museum and Centro Comercial Multicentro. It is approximately 8.5 miles from Quicentro Sur Mall and 0.6 miles from El Jardin Mall.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.

ibis Quito Hotel in Quito, Ecuador

Average nightly price at ibis Quito by month, last 12 months (USD)
Month	Average price
January	US$45
February	US$45
March	US$47
April	US$49
May	US$49
June	US$48
July	US$49
August	US$58
September	US$54
October	US$56
November	US$65
December	US$48

What guests think

Across many reviews, ibis Quito is praised for very clean, modern rooms, friendly staff, and a central location, with guests highlighting the varied breakfast and value, while also noting small rooms, thin walls, and occasional billing or tax confusion.

Several guests mention limited in room amenities such as kettles or streaming on TVs, and some report climate control being locked or inconsistent. Overall, travellers find it a reliable, good value base for short, central stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On site restaurant and bar are frequently noted, with late or 24 hour service mentioned in multiple reviews; an airport shuttle is available for a fee.

Related guest reviews

10

Adam

20 Aug 2024

·

Stayed 1 night

Very nice and certainly a clean hotel with comfortable rooms and amazing staff. Also had great dining options and the breakfast buffet was good value and had plenty of options. Walked around the area a little bit and felt safe.

10

Gislinde

3 Nov 2023

·

Stayed 3 nights

Todo perfecto, tambien el servicio del shuttle.

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8

Mervin

25 Jul 2023

·

Stayed 1 night

Great hotel that’s very central for most things. Excellent service, good breakfast and food overall. Santiago is an excellent bartender as well. Good, quiet, comfortable rooms without extras. Smart TVs were the dumbest I’ve encountered, but they work.

10

Gerardo

18 Apr 2025

·

Stayed 4 nights

Conveniente, buen servicio de restaurante

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10

Boris

4 Nov 2025

·

Stayed 3 nights

Es mi segunda ves con ellos, todo muy limpio en todos lados, el bar súper,volvería nuevamente lo recomiendo

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8

Sofia

13 Aug 2023

·

Stayed 1 night

Cómodo, restaurant 24 horas y cama deliciosa

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6

Belen

24 Jun 2025

·

Stayed 1 night

En el lunch mal servicio (plato sin salsa) Me acerqué 14:46 y recepción recalcó que el check in es 15:00 y que por esta vez me van a ayudar La habitación no cuenta con wifi solo cable “comparta internet de su celular” Lo bueno el vino de bienvenida

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10

Gary

27 Feb 2023

·

Stayed 1 night

The IBIS is a great hotel, and centrally located. The check-in was great, and the front desk staff was very pleasant, except for one fellow. We asked for a second key card to get into our room and he looked like we had just asked him for a loan or something. He wasn’t as friendly as the other staff, who were super! Breakfasts were fantastic, loved the coffee machines! The serving staff was attentive and the hotel’s restaurant was open late, unusual for Ecuador. It seems most restaurants close up around 6:00pm. We liked it so much we cancelled our stay at another hotel and stayed exclusively there. Would stay there again.

10

Windsor

7 Jul 2023

·

Stayed 2 nights

Building is really new, staff was very kind and easy going, restaurant is always full, that only guarantees is a great option. Additionally the area where the hotel is located is very convenient to get around. Would def consider it again or recommend to my friends

10

Kathy

26 Jul 2024

·

Stayed 1 night

The stay was very comfortable and even though we don't speak Spanish, the staff spoke English well enough to converse. Great food in the restaurant for a good price. It was super having shuttle service to and from airport for a small fee. Staff was super nice!

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Cleanliness

Rooms and common areas are repeatedly described as very clean, and the property feels new and well maintained.

Related guest reviews

10

Jeffrey

29 Sept 2025

·

Stayed 7 nights

Clean room

10

Alessandro

21 Nov 2025

·

Stayed 2 nights

Room was very clean though a bit small, the staff was very nice, the breakfast surprised me in a very positive way.

10

Roberto

26 Sept 2025

·

Stayed 1 night

Me pareció limpio adecuado al precio

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10

Michael

7 Oct 2025

·

Stayed 2 nights

The hotel felt very new and super clean. Staff we're also very friendly on every encounter.

10

CLARA

29 Nov 2025

·

Stayed 2 nights

Excelente el aseo, el servicio , todo oportuno y en orden

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10

Nelson

30 Nov 2025

·

Stayed 1 night

Is a great place for a short stay specially if you are in a business trip. The staff is real friendly and the overall cleanliness of the room is excellent.

10

ShunQuita

17 Feb 2024

·

Stayed 2 nights

Great location, clean hotel!

8

Maria Sole

25 Nov 2025

·

Stayed 3 nights

La habitacion estaba muy limpia, y todas las areas comunes tambien.

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10

Brendan

13 May 2025

·

Stayed 1 night

I stayed in 3 different hotels in Quito, I would come back to Ibis next time. My spanish is very broken, the staff was very helpful and patient. The rooms were clean and the restaurant is reasonably priced

10

Cesar

28 Nov 2025

·

Stayed 1 night

Super limpia, ordenada y nítida El personal amable y atento. Tanto en recepción como el restaurante Desayuno con bastante variedad y bastante cafetera para los amantes del café

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern but compact, with some guests reporting thin walls, hallway or street noise, and beds that feel small or soft. Smart TV features are limited for streaming.

Related guest reviews

8

Mauricio Javier

24 May 2025

·

Stayed 1 night

Buen hotel. Recomendable para estadías cortas. La habitación en la que me hospedé es pequeña, para dos adultos y un niño.

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6

hanit h

2 Feb 2025

·

Stayed 2 nights

I been 3 times asked for the password after I checked in Room clean to small Tv limit only Spanish No YouTube

4

Danny

14 May 2023

·

Stayed 1 night

Simple breakfast. Beds are very uncomfortable. Nice that it has garage parking and air conditioning. Staff were very kind. Good for price, you get what you pay for.

8

Eduardo

10 Nov 2025

·

Stayed 3 nights

La habitación impecable en limpieza. La cama muy pequeña para el promedio

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8

YENNY

10 Aug 2025

·

Stayed 2 nights

El colchón es exageradamente blando y la habitación hacia la calle se siente demasiado ruido. Estar en el piso 1 al lado de servicio es muy ruidoso para costar lo mismo que otras habitaciones.

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8

Marie-Jose

15 Aug 2025

·

Stayed 4 nights

Hotel qui pourrait être parfait. Le gros problème c'est le manque d'insonorisation entre les chambres. On entend tout. Les voisins qui toussent , qui ronflent, le bruit des canalisations, etc.

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8

Valeria

23 Apr 2023

·

Stayed 1 night

The place is vet nice and well decorated. The rooms are very small but confortable ! They provide a smart tv in the rooms but no way to connect to Netflix or any other streaming apps… huge disappointment! The breakfast was good but service during could be better

6

Juan Pablo

9 Dec 2025

·

Stayed 1 night

Mucho ruido de los cuartos de arriba. Por lo demás, buen hotel

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10

Eric

10 Nov 2025

·

Stayed 1 night

The doors are very thin at this hotel so you get hallway noise but otherwise this place rocks!

6

John

28 Jul 2025

·

Stayed 7 nights

The hotel offers good value for the price, but be aware that the rooms are on the smaller side. I inquired about an upgrade, only to learn that all the rooms are the same size, which might be a challenge if you’re traveling with a family of four. The stand-in shower was a nice touch, although I wish the handheld showerhead had more settings. The on-site restaurant was underwhelming — the food lacked flavor, and the staff seemed a bit unenthusiastic when asked for extras. Interestingly, service improved noticeably after tipping, which left a better final impression. Overall, it was a decent stay for the price, but there’s definitely room for improvement in both comfort and hospitality.

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Service

Staff are widely praised as friendly, attentive, and helpful, with smooth check in and assistance like airport transfers. However, multiple reviews cite inconsistent front desk empathy and recurring confusion about extra charges, taxes, or billing.

Related guest reviews

6

maria e

18 Nov 2023

·

Stayed 1 night

Decepciona porque a los ecuatorianos nos cobran más en este hotel. Esto debería ser advertido al momento de hacer la reserva online no solamente en el email de confirmación que por lo menos YO casi nunca leo y si leo es solo para confirmar el precio y asegurarme de que las fechas sean las correctas. Si en la línea donde uno escoge la habitación hubiera salido la advertencia, “este precio solo es para extranjeros con entrada reciente y si usted es ecuatoriano le avisamos que el IVA no está incluido en esta tarifa ofrecida”, simplemente no reservaba el IBIS y seguía buscando otros que tengan un mejor precio ya con los impuestos incluidos. Ademas si en la página sale, “este es su total/impuestos y cargos incluidos¨, confió que ese es el precio final. Por favor advertir esto cuando uno está tratando de reservar, no se laven las manos diciendo: “PERO SI EN LA PARTE DE OBSERVACIONES Y CARGOS SI DICE”.

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10

Gabriel

16 Sept 2025

·

Stayed 2 nights

Excellent service and very attentive staff!

2

DIANA

6 Sept 2025

·

Stayed 1 night

SOLICITE SE EMITA LA FACTURA A MI NOMBRE Y ME INDICARON QUE NO HAY SOLUCIÓN, NO BRINDARON UNA SOLUCIÓN, SOLO DIJERON QUE ESCRIBA A EXPEDIA

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4

marco

6 Sept 2023

·

Stayed 1 night

El hotel está bien pero te cobran rubros adicionales en el counter, en hotels.com claramente dice que el valor pagado es el total, pero el hotel dice que te debe cobar aparte los impuestos, muy mal, no se tiene seguridad de cuento cuesta

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8

Jose

4 Sept 2023

·

Stayed 2 nights

Property is nice and clean. Has a decent restaurant and plenty of staff available. Staff felt like they were not personable with the guest, felt like they were in a rush and not attentive. Not rude or anything like that. Simply in a rush. They never acknowledged me as an Expedia VIP. Just felt like they were trying to get through the day fast. Overall, it was an okay stay

10

Frederick

18 Jul 2025

·

Stayed 1 night

very attentive staff

10

Juan

22 Oct 2025

·

Stayed 2 nights

Outstanding service

10

Brendan

13 May 2025

·

Stayed 1 night

I stayed in 3 different hotels in Quito, I would come back to Ibis next time. My spanish is very broken, the staff was very helpful and patient. The rooms were clean and the restaurant is reasonably priced

6

Seunghun

17 Oct 2024

·

Stayed 2 nights

The hotel didn't give me the room I booked. I booked a room with two beds and a desk. But when I checked in, they gave me a room with one bed and no desk. I picked and booked the room because I needed a desk, but the hotel gave me a different room. When I requested a different room, the hotel gave me a room again, this time with a desk but only one bed. This room was also not the one I had booked. I was exhausted and didn't want to talk to the hotel about this anymore, so I took the room they assigned me. I also booked at the VIP level on Expedia, and although Expedia said the hotel would provide special services for VIPs, there were no such services. This needs to be improved.

10

Mayra

15 Jan 2025

·

Stayed 2 nights

Staff was very helpful arranged my transportation to the airport. Very clean and modern hotel.

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Location

Central and convenient for sights, parks, metro and dining, with many guests feeling safe walking nearby. A few mention the area is not ideal or that it is far from the airport.

Related guest reviews

10

Adam

20 Aug 2024

·

Stayed 1 night

Very nice and certainly a clean hotel with comfortable rooms and amazing staff. Also had great dining options and the breakfast buffet was good value and had plenty of options. Walked around the area a little bit and felt safe.

8

Gursheen

19 Mar 2025

·

Stayed 1 night

The hotel is far from the airport. I really liked that the breakfast was not traditional continental breakfast. They had a variety of fruits, rice and meats.

10

Arshad

28 Oct 2024

·

Stayed 4 nights

Friendly staff, excellent breakfast and close to park and metro

10

SANDRA

13 Oct 2025

·

Stayed 2 nights

The location of the property is ideal for tourists. Central location close to many attractions in Quito.

10

Humayun

20 Oct 2025

·

Stayed 1 night

Excellent location

8

rodolfo

21 Nov 2025

·

Stayed 1 night

mala la zona

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10

ShunQuita

17 Feb 2024

·

Stayed 2 nights

Great location, clean hotel!

8

Marjorie de las Mercedes

8 Apr 2024

·

Stayed 2 nights

Buena ubicación, personal amable, muy buen desayuno y ricos platos a la carta... que da a 3 cuadras de la estacion del metro ubicado en el parque la Carolina y del mall el Jardin

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10

Adolfo

27 Apr 2023

·

Stayed 1 night

Buen hotel en zona centrica

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10

Kathryn

8 May 2025

·

Stayed 7 nights

Really good location for all kinds of activities. Excellent breakfast. Friendly and helpful service. Comfortable room and a great shower.

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Dining

Breakfast earns strong feedback for variety, taste, and good coffee; the on site restaurant is generally well liked and reasonably priced. There are occasional complaints about bland dishes, room service issues, or breakfast value.

Related guest reviews

10

Adam

20 Aug 2024

·

Stayed 1 night

Very nice and certainly a clean hotel with comfortable rooms and amazing staff. Also had great dining options and the breakfast buffet was good value and had plenty of options. Walked around the area a little bit and felt safe.

10

Alessandro

21 Nov 2025

·

Stayed 2 nights

Room was very clean though a bit small, the staff was very nice, the breakfast surprised me in a very positive way.

10

Janet

8 Jun 2024

·

Stayed 1 night

Nice rooms, friendly staff, good Equadoran food

10

Arshad

28 Oct 2024

·

Stayed 4 nights

Friendly staff, excellent breakfast and close to park and metro

8

Mervin

25 Jul 2023

·

Stayed 1 night

Great hotel that’s very central for most things. Excellent service, good breakfast and food overall. Santiago is an excellent bartender as well. Good, quiet, comfortable rooms without extras. Smart TVs were the dumbest I’ve encountered, but they work.

6

Carlos

22 Aug 2023

·

Stayed 1 night

El room service 24 horas, la cómida nos hizo daño

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6

hanit h

2 Feb 2025

·

Stayed 2 nights

Clean, no option for hot tea in room. Break fast expansive for what you get. Small room to modify

10

Luis

5 Nov 2024

·

Stayed 8 nights

The breakfast buffet is amazing for all taste

10

Cesar

28 Nov 2025

·

Stayed 1 night

Super limpia, ordenada y nítida El personal amable y atento. Tanto en recepción como el restaurante Desayuno con bastante variedad y bastante cafetera para los amantes del café

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6

John

28 Jul 2025

·

Stayed 7 nights

The hotel offers good value for the price, but be aware that the rooms are on the smaller side. I inquired about an upgrade, only to learn that all the rooms are the same size, which might be a challenge if you’re traveling with a family of four. The stand-in shower was a nice touch, although I wish the handheld showerhead had more settings. The on-site restaurant was underwhelming — the food lacked flavor, and the staff seemed a bit unenthusiastic when asked for extras. Interestingly, service improved noticeably after tipping, which left a better final impression. Overall, it was a decent stay for the price, but there’s definitely room for improvement in both comfort and hospitality.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $85	13 $55	14 $47
15 $47	16 $54	17 $74	18 $63	19 $58	20 $49	21 $48
22 $45	23 $56	24 $69	25 $59	26 $53	27 $48	28 $45
29 $42	30 $53

Su	Mo	Tu	We	Th	Fr	Sa
		1 $48	2 $50	3 $50	4 $50	5 $46
6 $46	7 $50	8 $56	9 $53	10 $50	11 $50	12 $42
13 $44	14 $50	15 $50	16 $50	17 $50	18 $45	19 $46
20 $46	21 $49	22 $50	23 $50	24 $49	25 $46	26 $46
27 $46	28 $47	29 $47	30 $48	31 $46

ibis Quito

Prices for ibis Quito

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds

Standard Room, 1 Double Bed with Sofa Bed

Standard Room, 1 Double Bed

Guest reviews of ibis Quito

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis Quito

Prices for upcoming dates