Name: Royal Mediterranean Hotel
Address: 518 Tianhe Road (Free shuttle during Canton Fair & Buyer Registration Point), Canton, Guangdong, CN
Rating: 7.5

Ce qu'en disent des voyageurs

D'après les avis concernant l'hôtel Royal Mediterranean, les voyageurs soulignent un emplacement pratique à proximité des centres commerciaux et des transports en commun, ainsi que des chambres généralement spacieuses, mais notent également un intérieur désuet, des problèmes d'entretien récurrents tels que de l'eau chaude insuffisante et des prises électriques défectueuses, une connexion Wi-Fi lente et un service inégal.

Les commentaires concernant la propreté varient, allant de couloirs sentant la moisissure et d'équipements usés à un service de ménage compétent et à des chambres propres. La restauration reçoit des plaintes concernant le choix limité du petit-déjeuner et des restaurants peu attrayants, tandis qu'un massage/spa sur place est mentionné avec des expériences mitigées. Dans l'ensemble, attendez-vous à une variabilité des chambres et des services plutôt qu'à un standard constant de cinq étoiles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les avis mentionnent un centre de spa/massage sur place avec des retours mitigés ; peu d'autres installations sont constamment mentionnées.

Avis de voyageur à ce sujet

8

Sumit

27 avr. 2024

·

A séjourné 5 nuits

It’s Great, with a 24 hr massage centre, Loved it.

8

Anabel

13 nov. 2024

·

A séjourné 11 nuits

Regarding the room and the location, it was pretty great. However, i am in disbelief that a Hotel that hosts so many interionational guests has a very poor english speak staff. Front desk, maybe 2 girls speak english, the rest hardly, and most of the communitacion had to be through apps. The "spa" has no english speaking personel and pretty much MAKES YOU have to take a service in order to get what you need or want. As a tourist, tired of walking 8 hours straight, this is not the place to go. They dont really care about international guests it seems, as their services are not for us. Also, the restaurant offerings... dont eat there. Personel is very attentive, except when you call the operator. The hotel itself is at walking distance from many shopping malls and restaurants. The attached mall connects to the street's pedestrian bridge. In general, is a good stay value. Just, be warned about the big english language barrier. REgardless, i will stay here on my next trip.

6

Alex

6 nov. 2024

·

A séjourné 4 nuits

Weird feeling about the place. Convenient area and best gym facility I’ve ever seen. Rooms aren’t the best though

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sont mitigés : plusieurs clients signalent des odeurs de moisi ou de moisissure, des équipements anciens, du tartre dans les douches et des fuites, tandis que d'autres ont trouvé des chambres propres et un service de ménage fiable.

Avis de voyageur à ce sujet

2

Samir

26 avr. 2024

·

A séjourné 6 nuits

Is very bad hotel is Dori any clean everything is a broken inside the service the area

10

Kaoru

28 déc. 2024

·

A séjourné 1 nuit

2回目です。最寄駅C出口から約5分位で意外と近いです。大通り沿いのショッピングセンター入り口から入ればフロントの後ろと繋がっていることに気がつきました。部屋は広かったですが空調の効きがよくなく、いつまで経っても暖かくならなかったです。五つ星でこのお値段ならまあ満足です。

4

Mason

12 janv. 2025

·

A séjourné 3 nuits

We had 3 rooms, the two rooms at lower levels were nice besides basic plumbing and maintenance issues but the more ‘premium’ room was very lacking. Water took 5 minutes to become warm, never hot. We had to boil the kettle to get water to right level to give baby a bath so we know the temperature. Poor plumbing and maintenance, loud elevator noise and people coming and going via a fire escape at all hours echoing into the bedroom. Bedroom view was of a padlocked balcony with the decorative fake bricks pealing back. Less premium rooms seemed much nicer and just as spacious, they also had hot water though drains all need a good clean. Is an easy 2 star for the top room and 3 stars for the lower rooms. Stayed there as they promoted a free cot which even we’d booked for was not available without some alternative solution offered by staff. Pretty sure the room we were assigned was not one that was renovated in any recent decade if we look at the state of the heavily torn carpets and old wall panelling. They mentioned some new shower head but the shower we had could only use the old one as the roof was heavily rusted and shot in all directions.

4

Nickolas

24 avr. 2024

·

A séjourné 1 nuit

Property was musty and moldy. Difficult to breath in corridors.

4

Parastu

10 nov. 2024

·

A séjourné 7 nuits

It isn’t so clean like the pictures. Very old hotel, very bad service. WiFi WLAN doesn’t work. Absolutely bad hotel

2

Nickolas

27 avr. 2024

·

A séjourné 1 nuit

There was mold all over hotel

4

Thomas

1 févr. 2024

·

A séjourné 2 nuits

The ceiling was leaking like a heavy rain, and even though it was repaired twice, it was not repaired. There is no compensation or upgrade compensation from the hotel. I will not stay at this hotel again.

10

Tonny

20 sept. 2024

·

A séjourné 4 nuits

Room is big and clean

2

Mandeep

23 oct. 2024

·

A séjourné 4 nuits

Very old Hotel , Showers are really bad , blocked and slippery with algae . uncomfortable beds , very old furniture , never be 5 star hotel like this.

8

Huei Shyong

20 mars 2024

·

A séjourné 4 nuits

The quality of the housekeeping was good as it is important to have a comfortable room to stay

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses mais semblent datées, certains clients signalant une connexion Wi-Fi lente et des prises électriques problématiques.

Avis de voyageur à ce sujet

6

Salomon

7 mai 2024

·

A séjourné 6 nuits

Urgent a Remodelation from the Hotel

6

Wai

1 août 2024

·

A séjourné 2 nuits

Needs to be remodeled.

10

Kaoru

28 déc. 2024

·

A séjourné 1 nuit

2回目です。最寄駅C出口から約5分位で意外と近いです。大通り沿いのショッピングセンター入り口から入ればフロントの後ろと繋がっていることに気がつきました。部屋は広かったですが空調の効きがよくなく、いつまで経っても暖かくならなかったです。五つ星でこのお値段ならまあ満足です。

10

Elaine

19 févr. 2024

·

A séjourné 2 nuits

房間夠大，窗外景觀可清楚望到廣州塔，非常好

4

Mason

12 janv. 2025

·

A séjourné 3 nuits

We had 3 rooms, the two rooms at lower levels were nice besides basic plumbing and maintenance issues but the more ‘premium’ room was very lacking. Water took 5 minutes to become warm, never hot. We had to boil the kettle to get water to right level to give baby a bath so we know the temperature. Poor plumbing and maintenance, loud elevator noise and people coming and going via a fire escape at all hours echoing into the bedroom. Bedroom view was of a padlocked balcony with the decorative fake bricks pealing back. Less premium rooms seemed much nicer and just as spacious, they also had hot water though drains all need a good clean. Is an easy 2 star for the top room and 3 stars for the lower rooms. Stayed there as they promoted a free cot which even we’d booked for was not available without some alternative solution offered by staff. Pretty sure the room we were assigned was not one that was renovated in any recent decade if we look at the state of the heavily torn carpets and old wall panelling. They mentioned some new shower head but the shower we had could only use the old one as the roof was heavily rusted and shot in all directions.

8

Sumit

25 avr. 2024

·

A séjourné 3 nuits

Nice big rooms

8

Jiewen

22 sept. 2023

·

A séjourné 1 nuit

We stayed there for one night. All power plugs didn't work, which caused refrigerator and all other electric devices couldn't work. When we talked to the front desk while checking out, the staff didn't give any explanation, not even said a word of sorry.

8

Ashley

30 déc. 2024

·

A séjourné 2 nuits

The WiFi was slow and charging appliances was a bit of an issue. Convenient location and close to public transportation.

10

Tonny

20 sept. 2024

·

A séjourné 4 nuits

Room is big and clean

2

Mandeep

23 oct. 2024

·

A séjourné 4 nuits

Very old Hotel , Showers are really bad , blocked and slippery with algae . uncomfortable beds , very old furniture , never be 5 star hotel like this.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est inégal, de nombreux clients signalant un personnel de réception peu serviable ou inflexible, des articles promis manquants et une mauvaise gestion des problèmes, bien que quelques clients aient trouvé le personnel agréable ou attentif.

Avis de voyageur à ce sujet

6

Alan

3 mai 2024

·

A séjourné 6 nuits

No recomiendo el hotel para viajes de negocios. Es la tercera vez que me hospedo y será la última. Poca flexibilidad del personal a cargo y un desayuno lamentable. Antes de la pandemia el desayuno de este hotel era un 10/10. Ahora con suerte es un 3. nula variedad de comida, mala predisposición del personal.

6

Jia Liang Benjamin

30 déc. 2024

·

A séjourné 5 nuits

This 5 star property to me is probably 4 star at best? The hotel is actually quite nice but its abit run down. The air outside feels cleaner than my room. But overall i think its pretty great in terms of location amenities and its beautiful. BUT there is a day staff named Carine and a night staff guy with pony tail. They have VERY BAD SERVICE. Their service makes this hotel cheap like budget hotel. Carine’s attitude is very bad, doesnt greet or help n will make some remarks etc. The guy with pony tail hair, we happened to approach the counter to check something on 2 seperate nights, he doesnt greet, no smile, after hearing out queries jus look down and ignore us. Both times the colleague beside him have to answer out questions. This 2 staff ARE TERRIBLE.

8

Anabel

13 nov. 2024

·

A séjourné 11 nuits

Regarding the room and the location, it was pretty great. However, i am in disbelief that a Hotel that hosts so many interionational guests has a very poor english speak staff. Front desk, maybe 2 girls speak english, the rest hardly, and most of the communitacion had to be through apps. The "spa" has no english speaking personel and pretty much MAKES YOU have to take a service in order to get what you need or want. As a tourist, tired of walking 8 hours straight, this is not the place to go. They dont really care about international guests it seems, as their services are not for us. Also, the restaurant offerings... dont eat there. Personel is very attentive, except when you call the operator. The hotel itself is at walking distance from many shopping malls and restaurants. The attached mall connects to the street's pedestrian bridge. In general, is a good stay value. Just, be warned about the big english language barrier. REgardless, i will stay here on my next trip.

8

Richard Nigel

11 mars 2024

·

A séjourné 1 nuit

Nice hotel but the area looks very rundown, hence the reason for the high wall around me the entrance. Hotel and staff though were very pleasant and we had a nice stay there.

4

Mason

12 janv. 2025

·

A séjourné 3 nuits

We had 3 rooms, the two rooms at lower levels were nice besides basic plumbing and maintenance issues but the more ‘premium’ room was very lacking. Water took 5 minutes to become warm, never hot. We had to boil the kettle to get water to right level to give baby a bath so we know the temperature. Poor plumbing and maintenance, loud elevator noise and people coming and going via a fire escape at all hours echoing into the bedroom. Bedroom view was of a padlocked balcony with the decorative fake bricks pealing back. Less premium rooms seemed much nicer and just as spacious, they also had hot water though drains all need a good clean. Is an easy 2 star for the top room and 3 stars for the lower rooms. Stayed there as they promoted a free cot which even we’d booked for was not available without some alternative solution offered by staff. Pretty sure the room we were assigned was not one that was renovated in any recent decade if we look at the state of the heavily torn carpets and old wall panelling. They mentioned some new shower head but the shower we had could only use the old one as the roof was heavily rusted and shot in all directions.

8

Jiewen

22 sept. 2023

·

A séjourné 1 nuit

We stayed there for one night. All power plugs didn't work, which caused refrigerator and all other electric devices couldn't work. When we talked to the front desk while checking out, the staff didn't give any explanation, not even said a word of sorry.

2

Mohamad

27 janv. 2024

·

A séjourné 4 nuits

They forced me to take a smoking room

4

Parastu

10 nov. 2024

·

A séjourné 7 nuits

It isn’t so clean like the pictures. Very old hotel, very bad service. WiFi WLAN doesn’t work. Absolutely bad hotel

4

Kai

23 avr. 2023

·

A séjourné 8 nuits

Die Hotelbeschreibung (Ausstattung etc) und die Realität weichen stark voneinander ab. Das Personal war wenig um Service bemüht.

6

KENICHI

7 oct. 2024

·

A séjourné 8 nuits

今回は対応が良かったです。

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Généralement pratique pour le shopping, les restaurants et les transports en commun, avec plusieurs centres commerciaux à proximité ; un client a trouvé le quartier délabré et un autre a noté que le métro était un peu éloigné.

Avis de voyageur à ce sujet

10

Kaoru

28 déc. 2024

·

A séjourné 1 nuit

2回目です。最寄駅C出口から約5分位で意外と近いです。大通り沿いのショッピングセンター入り口から入ればフロントの後ろと繋がっていることに気がつきました。部屋は広かったですが空調の効きがよくなく、いつまで経っても暖かくならなかったです。五つ星でこのお値段ならまあ満足です。

8

Anabel

13 nov. 2024

·

A séjourné 11 nuits

Regarding the room and the location, it was pretty great. However, i am in disbelief that a Hotel that hosts so many interionational guests has a very poor english speak staff. Front desk, maybe 2 girls speak english, the rest hardly, and most of the communitacion had to be through apps. The "spa" has no english speaking personel and pretty much MAKES YOU have to take a service in order to get what you need or want. As a tourist, tired of walking 8 hours straight, this is not the place to go. They dont really care about international guests it seems, as their services are not for us. Also, the restaurant offerings... dont eat there. Personel is very attentive, except when you call the operator. The hotel itself is at walking distance from many shopping malls and restaurants. The attached mall connects to the street's pedestrian bridge. In general, is a good stay value. Just, be warned about the big english language barrier. REgardless, i will stay here on my next trip.

10

Matthew

5 mai 2024

·

A séjourné 4 nuits

A little far from the metro..

8

Richard Nigel

11 mars 2024

·

A séjourné 1 nuit

Nice hotel but the area looks very rundown, hence the reason for the high wall around me the entrance. Hotel and staff though were very pleasant and we had a nice stay there.

8

Chin Tung James

9 déc. 2024

·

A séjourné 3 nuits

交通方便, 附近飲食很多選擇, 近電腦商場, 附近有很多大型商場, 晚間也很多小食, 特別是週末. 酒店空間ok

8

Ashley

30 déc. 2024

·

A séjourné 2 nuits

The WiFi was slow and charging appliances was a bit of an issue. Convenient location and close to public transportation.

6

Alex

6 nov. 2024

·

A séjourné 4 nuits

Weird feeling about the place. Convenient area and best gym facility I’ve ever seen. Rooms aren’t the best though

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Certains clients ont critiqué la variété du petit-déjeuner et la qualité des restaurants sur place ; les commentaires positifs sont limités.

Avis de voyageur à ce sujet

6

Alan

3 mai 2024

·

A séjourné 6 nuits

No recomiendo el hotel para viajes de negocios. Es la tercera vez que me hospedo y será la última. Poca flexibilidad del personal a cargo y un desayuno lamentable. Antes de la pandemia el desayuno de este hotel era un 10/10. Ahora con suerte es un 3. nula variedad de comida, mala predisposición del personal.

8

Anabel

13 nov. 2024

·

A séjourné 11 nuits

Regarding the room and the location, it was pretty great. However, i am in disbelief that a Hotel that hosts so many interionational guests has a very poor english speak staff. Front desk, maybe 2 girls speak english, the rest hardly, and most of the communitacion had to be through apps. The "spa" has no english speaking personel and pretty much MAKES YOU have to take a service in order to get what you need or want. As a tourist, tired of walking 8 hours straight, this is not the place to go. They dont really care about international guests it seems, as their services are not for us. Also, the restaurant offerings... dont eat there. Personel is very attentive, except when you call the operator. The hotel itself is at walking distance from many shopping malls and restaurants. The attached mall connects to the street's pedestrian bridge. In general, is a good stay value. Just, be warned about the big english language barrier. REgardless, i will stay here on my next trip.

10

JANICE

6 oct. 2024

·

A séjourné 3 nuits

Good place for travelers to get rest and dining.

2

Charles

18 oct. 2023

·

A séjourné 4 nuits

Hotel had lukewarm water on the 48th floor. Not a must but it didn’t have room service either. Wouldn’t recommend.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
novembre	42 $US
décembre	50 $US

Royal Mediterranean Hotel

Prix pour Royal Mediterranean Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Exécutive

Suite Lits Jumeaux Deluxe

Deluxe Suite

Chambre Exécutif

Chambre Deluxe

Chambre Lits Jumeaux De Luxe

Suite Ambassadeur

Suite Double ou Lits Jumeaux de Luxe

Chambre Supérieure

Superior King Smoking Room

Avis des voyageurs sur Royal Mediterranean Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Aucun avis écrit

Politiques de l’établissement