LHP Hotel Montecatini Palace & SPA
US$203
/ night
Avg. for September
Prices for LHP Hotel Montecatini Palace & SPA
Select dates to see prices and availability
US$203
/ night
Avg. for September
Monthly average prices
Nightly prices at LHP Hotel Montecatini Palace & SPA average US$137 in the cheapest month (March) and US$272 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$207 |
| February | US$167 |
| March | US$137 |
| April | US$159 |
| May | US$195 |
| June | US$172 |
| July | US$163 |
| August | US$175 |
| September | US$203 |
| October | US$183 |
| November | US$272 |
| December | US$179 |
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Sept · US$203
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Most expensive: November (~US$272)
Cheapest: March (~US$137)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features ...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montecatini Terme? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 62 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Location
With a stay at LHP Hotel Montecatini Palace & SPA, you'll be centrally located in Montecatini Terme, within a 10-minute walk of Terme Excelsior and Terme di Montecatini. This luxury hotel is 0.7 mi (1.2 km) from Piazza del Popolo and 0.8 mi (1.3 km) from Terme Tettuccio.
What's nearby
Palazzo dei Congressi(0.2 Miles)
Palazzo dei Congressi(0.2 Miles)
Terme Excelsior(0.3 Miles)
Terme Leopoldine(0.3 Miles)
MO.C.A. Montecatini Contemporary Art(0.3 Miles)
Terme di Montecatini(0.4 Miles)
Terme Tettuccio(0.4 Miles)
Piazza del Popolo(0.4 Miles)
Basilica Santa Maria Assunta(0.4 Miles)
Chiesa di San Francesco(0.8 Miles)
Grotta Maona(1.2 Miles)
Piazza Giuseppe Giusti(1.5 Miles)
Centro Storico di Buggiano(2.5 Miles)
Museum of Contemporary Art and the Twentieth Century(2.8 Miles)
Museo della Città e del Territorio(2.8 Miles)
Florence Airport, Peretola (FLR)(28 Miles)
Galileo Galilei Airport (PSA)(39.9 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Via Giacomo Puccini 20, Montecatini Terme, Italy
Palazzo dei Congressi (0.2 Miles)
Palazzo dei Congressi (0.2 Miles)
Terme Excelsior (0.3 Miles)
Terme Leopoldine (0.3 Miles)
MO.C.A. Montecatini Contemporary Art (0.3 Miles)
Terme di Montecatini (0.4 Miles)
Room options
5
Luxury Suite, Hot Tub (Spa Access)
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 2
538 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living RoomIndoor Private Spa TubPrivate Spa Tub
1
Classic Double Or Twin Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Crib(s) (Free)
7
Classic Double Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
8
Suite, Hot Tub (Spa Access)
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Superior Double Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
7
Junior Suite
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
5
Superior Suite, Hot Tub (Spa Access)
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 2
484 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomIndoor Private Spa TubPrivate Spa Tub
Guest reviews of LHP Hotel Montecatini Palace & SPA
8.6
Fabulous
Based on 438 verified reviews
Who stays here?
Business
9%
Couple
64%
Family
13%
Group
10%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At LHP Hotel Montecatini Palace & SPA, guests frequently praise the friendly, attentive staff, very good breakfast, and overall cleanliness, while noting some drawbacks like small or noisy rooms, variable air conditioning, and a compact, sometimes busy rooftop pool.
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What guests think
At LHP Hotel Montecatini Palace & SPA, guests frequently praise the friendly, attentive staff, very good breakfast, and overall cleanliness, while noting some drawbacks like small or noisy rooms, variable air conditioning, and a compact, sometimes busy rooftop pool.
The location is quiet and convenient for walking to the center, parks, and the funicular, with plenty of dining nearby, though a few felt the town itself offers limited activities. The spa and on-site restaurant receive positive mentions, though spa access or availability was occasionally an issue. Expect a stylish, comfortable stay with some variability in room features and facilities.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop pool is appreciated but small and can get crowded; service at the rooftop bar is praised. The spa and amenities are generally liked, though a few guests encountered access issues.
Related guest reviews
10
irene
31 Jul 2025
·
Stayed 2 nights
Excellent restaurant , good amenities and spa
Excellent restaurant , good amenities and spa
4
Vlad
10 Oct 2023
·
Stayed 3 nights
It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant? The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used. In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant? The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used. In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
8
Robert
22 Oct 2025
·
Stayed 4 nights
Wonderful hotel with excellent staff. The spa was a nice treat as well.
Wonderful hotel with excellent staff. The spa was a nice treat as well.
10
Jill
27 Jul 2023
·
Stayed 1 night
Albergo tranquillo, citta belissima è Grazie tanto del servizio Nadisha del rooftop bar , siamo stati da dio ❤️
Albergo tranquillo, citta belissima è Grazie tanto del servizio Nadisha del rooftop bar , siamo stati da dio ❤️
4
Tobias
16 Aug 2025
·
Stayed 5 nights
Das Zimmer war ok, wir hatten das superior Zimmer im 5. Stock. Das Bett wurde als Queen Size betitelt ist aber nur 1,60m breit. Die Matratze und Kissen waren Ok. Mehr aber nicht. Das Badezimmer ist sehr klein und hat so gut wie keine Ablage Möglichkeiten. Die Toilette steht so in der Ecke das man schräg drauf sitzen muss. Das ist nicht normal und sehr unbequem. Zudem muss man hier extrem aufpassen was man wo liegen lässt im Zimmer. Bei uns wurde aus der Handtasche meiner Freundin 100€ von Ingesamt 220€ die Sie in der Tasche hatte geklaut. Aus unserem Safe (klassischer Hotelsafe mit PIN Vergabe relativ Neu) wurden aus unerklärlichen Gründen von unseren 900€ Bargeld weitere 300€ entwendet. Nach Rücksprache mit der Hotelleitung und Auswertung der Flur Kameras wurde uns mitgeteilt das an diesem Tag 3 Leute zu unterschiedlichen Uhrzeiten in unserem Zimmer waren. Einer zum Kaffee auffüllen 3 min, Kaffee steht am Safe und war gar nicht leer! Andere 15 min zur Reinigung zu dritt und abends jemand 5 min für Hygiene Artikel. Laut Aussage des Hotels kann es nicht sein das jemand etwas ohne Beschädigung aus dem Safe klauen kann. Naja, dass ist sehr ärgerlich und trübt die Stimmung zu diesem Hotel. Zum Pool gilt es noch zu sagen das er relativ klein ist und das Wasser sehr Sonnencreme film lastig ist. Essen am Frühstück war gut.
Das Zimmer war ok, wir hatten das superior Zimmer im 5. Stock. Das Bett wurde als Queen Size betitelt ist aber nur 1,60m breit. Die Matratze und Kissen waren Ok. Mehr aber nicht. Das Badezimmer ist sehr klein und hat so gut wie keine Ablage Möglichkeiten. Die Toilette steht so in der Ecke das man schräg drauf sitzen muss. Das ist nicht normal und sehr unbequem. Zudem muss man hier extrem aufpassen was man wo liegen lässt im Zimmer. Bei uns wurde aus der Handtasche meiner Freundin 100€ von Ingesamt 220€ die Sie in der Tasche hatte geklaut. Aus unserem Safe (klassischer Hotelsafe mit PIN Vergabe relativ Neu) wurden aus unerklärlichen Gründen von unseren 900€ Bargeld weitere 300€ entwendet. Nach Rücksprache mit der Hotelleitung und Auswertung der Flur Kameras wurde uns mitgeteilt das an diesem Tag 3 Leute zu unterschiedlichen Uhrzeiten in unserem Zimmer waren. Einer zum Kaffee auffüllen 3 min, Kaffee steht am Safe und war gar nicht leer! Andere 15 min zur Reinigung zu dritt und abends jemand 5 min für Hygiene Artikel. Laut Aussage des Hotels kann es nicht sein das jemand etwas ohne Beschädigung aus dem Safe klauen kann. Naja, dass ist sehr ärgerlich und trübt die Stimmung zu diesem Hotel. Zum Pool gilt es noch zu sagen das er relativ klein ist und das Wasser sehr Sonnencreme film lastig ist. Essen am Frühstück war gut.
6
nicolas
15 Aug 2023
·
Stayed 1 night
L’hôtel est très bien mais il n’y à vraiment rien à faire à Montecatini. Piscine sur le toit un peu petite et prise d’assaut par les italiens qui laissent leurs serviettes toute la journée pour bloquer les transats (comme ils le font de partout)
L’hôtel est très bien mais il n’y à vraiment rien à faire à Montecatini. Piscine sur le toit un peu petite et prise d’assaut par les italiens qui laissent leurs serviettes toute la journée pour bloquer les transats (comme ils le font de partout)
10
Rémi
1 May 2023
·
Stayed 4 nights
Nous n’avons pas pu profiter du spa pourtant inclus dans la réservation.
Nous n’avons pas pu profiter du spa pourtant inclus dans la réservation.
10
Anne
7 Oct 2024
·
Stayed 1 night
Loved this hotel! Amazing rooftop pool, great places to eat nearby and super staff!! Plus very reasonable rates!!
Loved this hotel! Amazing rooftop pool, great places to eat nearby and super staff!! Plus very reasonable rates!!
10
Chhetri
11 Aug 2025
·
Stayed 9 nights
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
10
Xandra
13 Aug 2023
·
Stayed 3 nights
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is rated highly in rooms and public areas, with many noting well-kept spaces and thorough housekeeping. A few guests reported lapses.
Related guest reviews
10
Rita
22 Oct 2022
·
Stayed 1 night
Sehr gepflegtes hotel alles sauber freundliches personal
Sehr gepflegtes hotel alles sauber freundliches personal
6
Caterina Maria pia
11 Apr 2023
·
Stayed 1 night
Non era pulita la stanza e in più c'erano insetti e vermi particolari
Non era pulita la stanza e in più c'erano insetti e vermi particolari
10
ANTON I
13 Apr 2024
·
Stayed 2 nights
Beautiful and clean hotel with excellent breakfast and most accommodating staff from reception to dining room.
Beautiful and clean hotel with excellent breakfast and most accommodating staff from reception to dining room.
10
Andree
12 Aug 2023
·
Sehr freundliche Mitarbeiter, man wird nicht nur als Nummer behandelt. Haus mit großzügigem Komfort. Hotel und Zimmer wirken sehr ,,clean“, Ausstattung eher etwas kühl. Sehr gute Küche im dazugehörigem Restaurant. Getränkepreise sind etwas zu hoch. Großzügige Suiten. Wir würden wiederkommen.
Sehr freundliche Mitarbeiter, man wird nicht nur als Nummer behandelt. Haus mit großzügigem Komfort. Hotel und Zimmer wirken sehr ,,clean“, Ausstattung eher etwas kühl. Sehr gute Küche im dazugehörigem Restaurant. Getränkepreise sind etwas zu hoch. Großzügige Suiten. Wir würden wiederkommen.
10
Chhetri
11 Aug 2025
·
Stayed 9 nights
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
10
reyna
27 Jun 2022
·
Stayed 2 nights
Friendly staff, cleanliness, service and hotel rooms accommodation were all outstanding.
Friendly staff, cleanliness, service and hotel rooms accommodation were all outstanding.
10
Daniel
5 Jan 2024
·
Stayed 4 nights
Great stay, lovely service, very clean and well presented. Would definitely recommend.
Great stay, lovely service, very clean and well presented. Would definitely recommend.
10
Xandra
13 Aug 2023
·
Stayed 3 nights
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
6
Antonio
15 Dec 2025
·
Stayed 1 night
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate. Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico. Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento. Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa. In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate. Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico. Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento. Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa. In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable for many, but several reviews mention small or awkward layouts, limited soundproofing, and occasional air conditioning problems.
Related guest reviews
4
Nicolas
26 Sept 2024
·
Stayed 2 nights
Le Wifi ne fonctionnait pas dans la chambre. L'isolation est médiocre (réveillé par la chasse d'eau du voisin). Il faut enfoncer la porte de la chalbre tellement elle est dure a ouvrir. Pas d'endroit pour poser sa valise. La baignoire (pas de douche) est sous les toits donc impossible de se tenir debout pour se doucher, avec les savons accrochés au mur, il faut etre gymnaste pour se doucher. L'air conditionné ne fonctionnait pas. Je ne recommande pas vu le standing affiché par l'hotel et la prestation reelle que vous avez sur place.
Le Wifi ne fonctionnait pas dans la chambre. L'isolation est médiocre (réveillé par la chasse d'eau du voisin). Il faut enfoncer la porte de la chalbre tellement elle est dure a ouvrir. Pas d'endroit pour poser sa valise. La baignoire (pas de douche) est sous les toits donc impossible de se tenir debout pour se doucher, avec les savons accrochés au mur, il faut etre gymnaste pour se doucher. L'air conditionné ne fonctionnait pas. Je ne recommande pas vu le standing affiché par l'hotel et la prestation reelle que vous avez sur place.
4
Vlad
10 Oct 2023
·
Stayed 3 nights
It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant? The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used. In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant? The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used. In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
4
Gerdt
6 Apr 2025
·
Stayed 1 night
Disappointing stay. Partly due to the hotel. We came to take Thermal Baths. The reception did not have any information. And finally we found out that all establishments that used to offert Thermal Baths had closed down after the pandemics. The asked for twin beds, got a small queen size bed. AC did not work. And sleeping with open window was impossible due to barking dogs. The breakfast very good. Good service in the breakfast room.
Disappointing stay. Partly due to the hotel. We came to take Thermal Baths. The reception did not have any information. And finally we found out that all establishments that used to offert Thermal Baths had closed down after the pandemics. The asked for twin beds, got a small queen size bed. AC did not work. And sleeping with open window was impossible due to barking dogs. The breakfast very good. Good service in the breakfast room.
4
Tobias
16 Aug 2025
·
Stayed 5 nights
Das Zimmer war ok, wir hatten das superior Zimmer im 5. Stock. Das Bett wurde als Queen Size betitelt ist aber nur 1,60m breit. Die Matratze und Kissen waren Ok. Mehr aber nicht. Das Badezimmer ist sehr klein und hat so gut wie keine Ablage Möglichkeiten. Die Toilette steht so in der Ecke das man schräg drauf sitzen muss. Das ist nicht normal und sehr unbequem. Zudem muss man hier extrem aufpassen was man wo liegen lässt im Zimmer. Bei uns wurde aus der Handtasche meiner Freundin 100€ von Ingesamt 220€ die Sie in der Tasche hatte geklaut. Aus unserem Safe (klassischer Hotelsafe mit PIN Vergabe relativ Neu) wurden aus unerklärlichen Gründen von unseren 900€ Bargeld weitere 300€ entwendet. Nach Rücksprache mit der Hotelleitung und Auswertung der Flur Kameras wurde uns mitgeteilt das an diesem Tag 3 Leute zu unterschiedlichen Uhrzeiten in unserem Zimmer waren. Einer zum Kaffee auffüllen 3 min, Kaffee steht am Safe und war gar nicht leer! Andere 15 min zur Reinigung zu dritt und abends jemand 5 min für Hygiene Artikel. Laut Aussage des Hotels kann es nicht sein das jemand etwas ohne Beschädigung aus dem Safe klauen kann. Naja, dass ist sehr ärgerlich und trübt die Stimmung zu diesem Hotel. Zum Pool gilt es noch zu sagen das er relativ klein ist und das Wasser sehr Sonnencreme film lastig ist. Essen am Frühstück war gut.
Das Zimmer war ok, wir hatten das superior Zimmer im 5. Stock. Das Bett wurde als Queen Size betitelt ist aber nur 1,60m breit. Die Matratze und Kissen waren Ok. Mehr aber nicht. Das Badezimmer ist sehr klein und hat so gut wie keine Ablage Möglichkeiten. Die Toilette steht so in der Ecke das man schräg drauf sitzen muss. Das ist nicht normal und sehr unbequem. Zudem muss man hier extrem aufpassen was man wo liegen lässt im Zimmer. Bei uns wurde aus der Handtasche meiner Freundin 100€ von Ingesamt 220€ die Sie in der Tasche hatte geklaut. Aus unserem Safe (klassischer Hotelsafe mit PIN Vergabe relativ Neu) wurden aus unerklärlichen Gründen von unseren 900€ Bargeld weitere 300€ entwendet. Nach Rücksprache mit der Hotelleitung und Auswertung der Flur Kameras wurde uns mitgeteilt das an diesem Tag 3 Leute zu unterschiedlichen Uhrzeiten in unserem Zimmer waren. Einer zum Kaffee auffüllen 3 min, Kaffee steht am Safe und war gar nicht leer! Andere 15 min zur Reinigung zu dritt und abends jemand 5 min für Hygiene Artikel. Laut Aussage des Hotels kann es nicht sein das jemand etwas ohne Beschädigung aus dem Safe klauen kann. Naja, dass ist sehr ärgerlich und trübt die Stimmung zu diesem Hotel. Zum Pool gilt es noch zu sagen das er relativ klein ist und das Wasser sehr Sonnencreme film lastig ist. Essen am Frühstück war gut.
10
Andree
12 Aug 2023
·
Sehr freundliche Mitarbeiter, man wird nicht nur als Nummer behandelt. Haus mit großzügigem Komfort. Hotel und Zimmer wirken sehr ,,clean“, Ausstattung eher etwas kühl. Sehr gute Küche im dazugehörigem Restaurant. Getränkepreise sind etwas zu hoch. Großzügige Suiten. Wir würden wiederkommen.
Sehr freundliche Mitarbeiter, man wird nicht nur als Nummer behandelt. Haus mit großzügigem Komfort. Hotel und Zimmer wirken sehr ,,clean“, Ausstattung eher etwas kühl. Sehr gute Küche im dazugehörigem Restaurant. Getränkepreise sind etwas zu hoch. Großzügige Suiten. Wir würden wiederkommen.
10
reyna
27 Jun 2022
·
Stayed 2 nights
Friendly staff, cleanliness, service and hotel rooms accommodation were all outstanding.
Friendly staff, cleanliness, service and hotel rooms accommodation were all outstanding.
10
Xandra
13 Aug 2023
·
Stayed 3 nights
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
6
Antonio
15 Dec 2025
·
Stayed 1 night
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate. Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico. Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento. Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa. In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate. Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico. Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento. Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa. In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
10
marina
12 Sept 2022
·
Stayed 10 nights
Very nice, classy boutique hotel in a convenient location
Very nice, classy boutique hotel in a convenient location
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive, and proactive across reception, dining, and bar teams. A small number noted inconsistent enthusiasm at the front desk or issues with information and billing.
Related guest reviews
4
Vlad
10 Oct 2023
·
Stayed 3 nights
It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant? The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used. In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant? The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used. In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
8
Robert
22 Oct 2025
·
Stayed 4 nights
Wonderful hotel with excellent staff. The spa was a nice treat as well.
Wonderful hotel with excellent staff. The spa was a nice treat as well.
10
Jill
27 Jul 2023
·
Stayed 1 night
Albergo tranquillo, citta belissima è Grazie tanto del servizio Nadisha del rooftop bar , siamo stati da dio ❤️
Albergo tranquillo, citta belissima è Grazie tanto del servizio Nadisha del rooftop bar , siamo stati da dio ❤️
4
Gerdt
6 Apr 2025
·
Stayed 1 night
Disappointing stay. Partly due to the hotel. We came to take Thermal Baths. The reception did not have any information. And finally we found out that all establishments that used to offert Thermal Baths had closed down after the pandemics. The asked for twin beds, got a small queen size bed. AC did not work. And sleeping with open window was impossible due to barking dogs. The breakfast very good. Good service in the breakfast room.
Disappointing stay. Partly due to the hotel. We came to take Thermal Baths. The reception did not have any information. And finally we found out that all establishments that used to offert Thermal Baths had closed down after the pandemics. The asked for twin beds, got a small queen size bed. AC did not work. And sleeping with open window was impossible due to barking dogs. The breakfast very good. Good service in the breakfast room.
8
suzanne
1 Oct 2025
·
Stayed 2 nights
The city is simple and the thermal spa was wonderful, we had fun on the funicular. I booked 2 rooms by mistake and they fixed my problem. Marianne was very helpful
The city is simple and the thermal spa was wonderful, we had fun on the funicular. I booked 2 rooms by mistake and they fixed my problem. Marianne was very helpful
10
ANTON I
13 Apr 2024
·
Stayed 2 nights
Beautiful and clean hotel with excellent breakfast and most accommodating staff from reception to dining room.
Beautiful and clean hotel with excellent breakfast and most accommodating staff from reception to dining room.
10
maria carmela
12 Aug 2024
·
Stayed 1 night
Ottima esperienza... Tutto molto bene... Una menzione particolare al personale... La vera marcia in più della struttura...tutti ma proprio tutti i dipendenti che si ha l'occasione di incontrare sono giovani sorridenti e concentrati sui clienti.. Bravi continuate così...
Ottima esperienza... Tutto molto bene... Una menzione particolare al personale... La vera marcia in più della struttura...tutti ma proprio tutti i dipendenti che si ha l'occasione di incontrare sono giovani sorridenti e concentrati sui clienti.. Bravi continuate così...
10
Chhetri
11 Aug 2025
·
Stayed 9 nights
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
10
Xandra
13 Aug 2023
·
Stayed 3 nights
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
6
Antonio
15 Dec 2025
·
Stayed 1 night
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate. Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico. Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento. Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa. In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate. Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico. Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento. Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa. In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
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AI-generated summary based on recent guest reviews
Location
Quiet, convenient setting within an easy walk of the center, parks, and the funicular, with restaurants nearby. A few guests felt Montecatini offers limited activities.
Related guest reviews
8
PETER
23 May 2024
·
Stayed 12 nights
Property is located near the park
Property is located near the park
6
nicolas
15 Aug 2023
·
Stayed 1 night
L’hôtel est très bien mais il n’y à vraiment rien à faire à Montecatini. Piscine sur le toit un peu petite et prise d’assaut par les italiens qui laissent leurs serviettes toute la journée pour bloquer les transats (comme ils le font de partout)
L’hôtel est très bien mais il n’y à vraiment rien à faire à Montecatini. Piscine sur le toit un peu petite et prise d’assaut par les italiens qui laissent leurs serviettes toute la journée pour bloquer les transats (comme ils le font de partout)
10
Timothy Nicholas
16 Aug 2022
·
Stayed 4 nights
The perfect stay for discovering all the area has to offer.
The perfect stay for discovering all the area has to offer.
8
suzanne
1 Oct 2025
·
Stayed 2 nights
The city is simple and the thermal spa was wonderful, we had fun on the funicular. I booked 2 rooms by mistake and they fixed my problem. Marianne was very helpful
The city is simple and the thermal spa was wonderful, we had fun on the funicular. I booked 2 rooms by mistake and they fixed my problem. Marianne was very helpful
10
Anne
7 Oct 2024
·
Stayed 1 night
Loved this hotel! Amazing rooftop pool, great places to eat nearby and super staff!! Plus very reasonable rates!!
Loved this hotel! Amazing rooftop pool, great places to eat nearby and super staff!! Plus very reasonable rates!!
10
Chhetri
11 Aug 2025
·
Stayed 9 nights
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
10
Xandra
13 Aug 2023
·
Stayed 3 nights
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
10
marina
12 Sept 2022
·
Stayed 10 nights
Very nice, classy boutique hotel in a convenient location
Very nice, classy boutique hotel in a convenient location
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AI-generated summary based on recent guest reviews
Dining
Breakfast consistently earns high marks for quality and variety, and the on-site restaurant receives strong praise. Some feedback is less positive.
Related guest reviews
10
irene
31 Jul 2025
·
Stayed 2 nights
Excellent restaurant , good amenities and spa
Excellent restaurant , good amenities and spa
4
Vlad
10 Oct 2023
·
Stayed 3 nights
It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant? The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used. In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant? The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used. In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
4
Gerdt
6 Apr 2025
·
Stayed 1 night
Disappointing stay. Partly due to the hotel. We came to take Thermal Baths. The reception did not have any information. And finally we found out that all establishments that used to offert Thermal Baths had closed down after the pandemics. The asked for twin beds, got a small queen size bed. AC did not work. And sleeping with open window was impossible due to barking dogs. The breakfast very good. Good service in the breakfast room.
Disappointing stay. Partly due to the hotel. We came to take Thermal Baths. The reception did not have any information. And finally we found out that all establishments that used to offert Thermal Baths had closed down after the pandemics. The asked for twin beds, got a small queen size bed. AC did not work. And sleeping with open window was impossible due to barking dogs. The breakfast very good. Good service in the breakfast room.
10
claude
3 Aug 2024
·
Stayed 3 nights
Excellent séjour, le personnel a été fantastique et au soin tout au long du séjour. Mention spécial au chef du restaurant : le repas fut fabuleux !
Excellent séjour, le personnel a été fantastique et au soin tout au long du séjour. Mention spécial au chef du restaurant : le repas fut fabuleux !
8
Emanuele
27 Sept 2023
·
Stayed 7 nights
Buongiorno,è stata per me una vacanza lavoro..mi sono trovato molto bene,l’albergo è tenuto bene ,molto moderno e stiloso.. ,ottima colazione ottimo ristorante ottima scelta di vini e di coktel..volevo fare un appunto sul personale :tutti veramente gentili dai ragazzi del check in alle ragazze dei piani e alla bella giovane e gentile direttrice...ma devo assolutamente fare un plauso alla gentilezza e la professionalità di Alessio Shamira e in particolare al capo sala Gaetano.. ci tornerò sicuramente!!!
Buongiorno,è stata per me una vacanza lavoro..mi sono trovato molto bene,l’albergo è tenuto bene ,molto moderno e stiloso.. ,ottima colazione ottimo ristorante ottima scelta di vini e di coktel..volevo fare un appunto sul personale :tutti veramente gentili dai ragazzi del check in alle ragazze dei piani e alla bella giovane e gentile direttrice...ma devo assolutamente fare un plauso alla gentilezza e la professionalità di Alessio Shamira e in particolare al capo sala Gaetano.. ci tornerò sicuramente!!!
10
Chhetri
11 Aug 2025
·
Stayed 9 nights
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
2
ERIC
30 Apr 2025
·
Stayed 1 night
Que dire quand un cafard est retrouvé dans le pain à table servi au dîner , aucun commentaire sur le petit déjeuner prévu aujourd’hui car nous ne l’avons pas pris par peur d’être malade .
Que dire quand un cafard est retrouvé dans le pain à table servi au dîner , aucun commentaire sur le petit déjeuner prévu aujourd’hui car nous ne l’avons pas pris par peur d’être malade .
10
Xandra
13 Aug 2023
·
Stayed 3 nights
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
Vilket härligt hotell! Lyxigt femstjärnigt hotell med fantastisk service! Vi hade lite strul med bubbelbadet på vår altan, men hotellet löste det till slut och kompenserade oss mycket generöst. Poolen på taket är liten men sval och skön, härligt att ligga där uppe och njuta i solen. Tjejen i poolbaren var jättetrevlig, service med ”det lilla extra” varje dag. Restaurangen bjöd på fantastisk frukost, väldigt god middag och utsökta viner. Städningen var helt perfekt. Läget är också mycket bra, nära till källorna och funicolaren samt centrum med alla butiker och restauranger. Detta hotell rekommenderas varmt!
10
Kitaj
25 Apr 2025
·
Stayed 4 nights
Great! Staff are lovely and the hotel is nice, good effort for breakfast
Great! Staff are lovely and the hotel is nice, good effort for breakfast
6
Antonio
15 Dec 2025
·
Stayed 1 night
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate. Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico. Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento. Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa. In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate. Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico. Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento. Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa. In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
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AI-generated summary based on recent guest reviews
8
Nikki
31 Aug 2026
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Stayed 3 nights
Spa is very tired, there’s a spa pool with various sections that once did something but most of it is not working now, and there are loose tiles and broken switches. Access was included in our room rate but I wouldn’t pay extra if it wasn’t. Staff, including spa as well as reception, pool bar and restaurant are all super helpful and knowledgeable and we love the location, close to Terme Tettuccio as well as the town but far enough away to be peaceful. Hotel is clean, tidy and smells lovely
Spa is very tired, there’s a spa pool with various sections that once did something but most of it is not working now, and there are loose tiles and broken switches. Access was included in our room rate but I wouldn’t pay extra if it wasn’t. Staff, including spa as well as reception, pool bar and restaurant are all super helpful and knowledgeable and we love the location, close to Terme Tettuccio as well as the town but far enough away to be peaceful. Hotel is clean, tidy and smells lovely
10
Anna-Karin
25 Jun 2026
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Stayed 3 nights
Extremely great service. Kind, attentive and forseeing. Van revommend tjis to anyone.
Extremely great service. Kind, attentive and forseeing. Van revommend tjis to anyone.
10
Ignatius
23 May 2026
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Stayed 1 night
This is a full service SPA hotel. We did not have time to utilize all that it offered. The location was great, staff were helpful, the place was clean, and a good breakfast.
This is a full service SPA hotel. We did not have time to utilize all that it offered. The location was great, staff were helpful, the place was clean, and a good breakfast.
10
Gerald
24 Apr 2026
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Stayed 4 nights
Amazing property. Best complementary breakfast I've ever had. Views from the rooftop pool area were spectacular. The restaurant ad the best food we ate in Montecatini Terme or Alto. The filet was the best I've ever had.
Amazing property. Best complementary breakfast I've ever had. Views from the rooftop pool area were spectacular. The restaurant ad the best food we ate in Montecatini Terme or Alto. The filet was the best I've ever had.
8
Robert
22 Oct 2025
·
Stayed 4 nights
Wonderful hotel with excellent staff. The spa was a nice treat as well.
Wonderful hotel with excellent staff. The spa was a nice treat as well.
FAQs about LHP Hotel Montecatini Palace & SPA
Is parking available at the hotel?
Yes, parking is available at the hotel. It includes valet parking services. Guests can inquire about availability upon arrival.
What type of breakfast is offered and what are the serving hours?
Breakfast is available, and guests can enjoy breakfast in the room. The specific serving hours are not detailed.
Does the hotel allow pets?
Yes, the hotel allows pets with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 12:00. Early check-in and late check-out may be available upon request, subject to availability and possible additional charges.
Are airport shuttle services available?
Yes, airport shuttle services are available. Details regarding pricing and how to arrange the transfer are not specified.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Additional details regarding specific room accessibility features are not provided.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Montecatini Terme, within a 10-minute walk of Terme Excelsior and Terme di Montecatini. It is approximately 0.7 miles from Funicolare Cablecar Railway and Piazza del Popolo.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor heated pool. The operational hours and seasonal availability are not specified.
What are the policies for guests staying with children?
Children are allowed at the hotel. One child aged 2 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The hotel does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.
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Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-29: 140.0511935183487USD
- 2026-09-30: 139.79439400764466USD
- 2026-10-01: 166.31376026626586USD
- 2026-10-02: 148.4248648833313USD
- 2026-10-03: 199.33414364297485USD
- 2026-10-04: 208.1982293558655USD
- 2026-10-05: 145.5911864187317USD
- 2026-10-06: 201.07220544322206USD
- 2026-10-07: 169.6315000448761USD
- 2026-10-08: 177.88004351029969USD
- 2026-10-09: 170.14263759066773USD
- 2026-10-10: 183.45719255845643USD
- 2026-10-11: 146.31976586686707USD
- 2026-10-12: 153.67560839727784USD
- 2026-10-13: 152.34261534495545USD
- 2026-10-14: 139.0921974178772USD
- 2026-10-15: 145.66178916651916USD
- 2026-10-16: 142.6007015567627USD
- 2026-10-17: 149.47133870703124USD
- 2026-10-18: 142.13966890723418USD
- 2026-10-19: 142.13966890723418USD
- 2026-10-20: 134.2419030514908USD
- 2026-10-21: 169.04015652952575USD
- 2026-10-22: 153.2346229065552USD
- 2026-10-23: 144.3245752035446USD
- 2026-10-24: 183.79333998912048USD
- 2026-10-25: 148.63421165107727USD
- 2026-10-26: 153.67560839727784USD
- 2026-10-27: 153.67560839727784USD
- 2026-10-28: 142.13966890723418USD
- 2026-10-29: 157.97528626916505USD
- 2026-10-30: 157.61702022662354USD
- 2026-10-31: 154.20680176904298USD
- 2026-11-01: 171.5152742678833USD
- 2026-11-02: 233.11193346746828USD
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
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- 2026-11-19: NO DATA
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- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in is available.
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Pool indoor
Pool outdoor
Outdoor heated pool
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Solarium
Spa & wellness centre
Body treatments
Facial treatments
Poolside bar
Breakfast in the room
Adults only
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Valet parking
Electric car charging station
Internet
Free wi-fi