Hotel Casanova

Not to bad

Impeccable service. Excellent hotel.

It was very clean and welcoming, the front staff were amazing and very helpful. The room was worth the price and the breakfast was also amazing. I would definitely stay there again.

My stay at the Hotel Casanova was awful for the following reasons: 1. When I checked out this morning the front desk man was drunk and was fumbling to facilitate my checkout at 4.00 am. 2. The staff did not assist me in booking my taxi to the airport despite raising it with them on multiple occasions causing me to nearly miss my flight this morning. 3. My room has multiple stains on the carpet. 4. No one helped me with my bags either on the way in or on the way out. 5. The cleaning staff kicked me and my son out of the room at 9.30 am saying that they refused to clean unless we left the room within 10 minutes. 6. I was overcharged quite significantly despite booking the hotel 6 months in advance as I checked hotels.com and I was charged nearly 33% more than I would have if I had booked the hotel the day before. Very disappointing indeed. I won't stay there again.

Lovely little hotel in the middle of the shopping district just behind St Marks's Square. Excellent location. It was quiet at night. The hotel was clean and the beds comfortable, air-conditioned worked well (it was 34 degrees C during our stay). Breakfast was good with lots of choice. Unfortunately there was no bar service as there was no-one able to serve behind the bar despite there being a concierge on the desk at all times. Good price and room was quite large for a hotel in this location.