Name: Alyeska Resort
Address: 1000 Arlberg Avenue P.O. Box 249, Alyeska, Girdwood, Alaska, United States of America, Anchorage (and vicinity), Alaska, US
Price range: $220–$380 per night
Rating: 8.55

What guests think

At Alyeska Resort, travellers praise the breathtaking mountain setting with easy access to trails and the tram, plus popular wellness facilities like the Nordic Spa and indoor pool, and families enjoy the large hot tub.

Dining is uneven: Sakura and Seven Glaciers earn frequent compliments, while Forte and room service draw complaints about temperature, speed, or value. Rooms range from newly renovated to dated, with recurring reports of locked thermostats or hard-to-control temperatures. Service feedback is mixed—many find staff friendly, but delays at check-in, unanswered phones, and late room readiness appear in multiple reviews. Off-season closures, construction, and limited parking also come up, so expect great scenery and amenities with occasional trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Nordic Spa, indoor pool and hot tub, and tram/hiking access are consistent highlights. Intermittent closures (tram or venues), construction, limited parking, and occasional pool or hot tub maintenance issues are also reported.

Related guest reviews

6

cary

Oct 5, 2025

·

Stayed 1 night

beautiful hotel/resort - i would suggest they do a better job of communicating - the ski lift was closed the 2 days we were there, apparently their yearly maintenance but no notice was given at time of my reservation - half of the shops/restuauant were closed as well, also without any alert given

10

Caren

Jul 5, 2025

·

Stayed 2 nights

This is a beautiful resort. Our room had a great view of the tram and the mountain. We enjoyed time in the pool and large hot tub. We enjoyed time hiking around the lovely hotel grounds. The only negative was that the price of the tram ride was $36 each just to get to the lodge at the top which offered a bar and restaurant but because there was snow on the ground they weren't allowing you to hike around up there at all. We felt the price was very high just for the self serving reason of visiting their own restaurant and so we did not utilize it.

10

Robert

Aug 28, 2025

·

Stayed 2 nights

Loved the pool facilities, spaces to walk, gondola. Bar staff and bar service, seating wonderful. Loved the Chacouteri board, went to both. Can’t really rave about the Forte except for the Caesar salad. Room and view wonderful, again staff excellent.

10

michael

Jun 19, 2025

·

Stayed 2 nights

Great pool, sauna and hot tube. The grounds and trails and on site shops are all very nice. We are coming back for two more nites on our vacation.

4

Brendan

Nov 17, 2024

·

Stayed 1 night

No power to portions of the resort when we were there, so linmited restaurants and no pool/hot tub. Fire alarm went off at 4am because of the power issue I assume.

10

Elizabeth

Jun 29, 2024

·

Stayed 1 night

Quick check in, friendly staff, and free room upgrade. The newly remodeled rooms are gorgeous and the views cannot be beat. The Nordic Spa is a must do!!

10

Heidy

Sep 19, 2025

·

Stayed 1 night

The view, the spa, the mountain, everything was amazing! Ohhh and the sushi soooo good!

8

Suzanne

Jul 29, 2025

·

Stayed 2 nights

The outdoor spa experience was great!

10

Melanie

Apr 24, 2025

·

Stayed 2 nights

Nice pool. Kids enjoyed swimming.

10

Aditya

May 18, 2025

·

Stayed 2 nights

Awesome spa

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Cleanliness

Feedback is mixed: many note clean rooms, but multiple reviews cite stained carpets, poorly cleaned bathrooms, or missed housekeeping.

Related guest reviews

6

Sarah

Jul 2, 2025

·

Stayed 2 nights

This is a large resort property in a great location. It should be noted that it is used by cruise ships for before/after stays. The rooms and corridors are in need of renovation. The furniture in our room would not be acceptable for charity donation (it was that beat up & worn). Even the framed art work on walls was beat up. Initial check in at 4pm was delayed by 90 min+. Housekeeping is understaffed. Our room was not serviced while there. Calls to request coffee pods for morning were ignored. Could not find housekeeping staff in am . Luckily There is Kaladi coffee shop on 3rd Fl. Best thing here was Nordic spa with multiple pools, sauna & hot tubs in forest. Purchase pass in advance. Location is good for hiking and visiting glaciers etc. Girdwood is close with some decent dining options. Tram was also available to mountain with nice views of water/ mountains. Could be great property with renovation & better staffing.

4

Xiaohua

Jul 9, 2024

·

Stayed 1 night

Cleanness is a big problem. The bathtub did not get cleaned. It has residues from previous guests. In addition, the bathtub drain was not working.

10

Marco Antonio

May 27, 2025

·

Stayed 5 nights

Clean room

10

Terry

Jul 2, 2025

·

Stayed 1 night

Amazing. Hotel was spotless, everyone working there is amazing. Would love to stay there for a month.

6

Tisha

Sep 24, 2025

·

Stayed 1 night

Room was sub par for cleanliness. Floor was obviously not cleaned. Food and items from previous guests were still o the floor. Several walls had bodlily fluids on them. Parking was very minimal and lot had very large, deep potholes. Recreational pool and sauna were average. Clean enough to swim in. No lifeguard.

10

Jill

Jul 23, 2024

·

Stayed 4 nights

We stayed 4 nights while visiting local areas. Girdwood is a neat little town. The resort was very nice and the staff were ALL super friendly. Our only bummer was that we should have reserved a spot at the spa ahead of time since the slots were all booked up. The tram to the top of the mountain was really neat and the views amazing. The first two nights housekeeping was amazing but they didn't clean our room the third night which was a little disappointing but I guess they were short staffed. We walked several of the nearby trails which were nice and overall the resort was nice.

4

Susan

Jul 29, 2024

·

Stayed 1 night

We weren't entirely convinced that our room had been cleaned prior to our visit. The beds were made, and there were no personal belongings scattered about, however, there were pebbles all over the room. The carpet was quite moist. There was a sticky spill on the carpet by the window. There were a few black flakes on the bedding of one of the beds. The ice bucket had caked on food all over the inside of the lid. The phone had something on it that appeared to be a large booger. The toilet tank appeared to be leaking. The sheets on the bed felt slightly moist all over. Staff was not very remorseful when presented with these issues.

8

Adria

Sep 18, 2024

·

Stayed 3 nights

Was not impressed with the rooms. Paid over $300/night to be in an unrenovated room with heavily stained carpets and outdated decor/furniture. Ended up having to upgrade for an extra $50/night to get something renovated that didn’t smell. Even the renovated room was still tight. Separating doors touched the bed, door to the bathroom made it tight to get in and out and bathtub was too deep making it almost dangerous to get in and out. Not a great renovation but definitely more comfortable. Food onsite was good but expensive. None of the pizza was worth the price. Enjoyed the sushi restaurant best and the pool. Jacuzzi only worked one of the nights we were there. Overall not really a luxury experience for the price of the rooms.

4

Cindy

Feb 21, 2025

·

Stayed 1 night

The room was not cleaned well. Many areas of carpet very dirty and not vacuumed The sofa bed still had dirty linen as the bed was not made. The bathroom was also not cleaned well. Room service seemed upset that they had to bring us another set of utensils that was forgotten by them. Just an over all disappointment.

10

Craig

Aug 31, 2024

·

Stayed 3 nights

It is a beautiful property. The room was exceptional - clean, well maintained..

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Rooms

Many rooms feel dated and in need of renovation, with recurring complaints about limited or locked temperature controls and occasional maintenance issues; some renovated rooms are praised for comfort and views.

Related guest reviews

6

Sarah

Jul 2, 2025

·

Stayed 2 nights

This is a large resort property in a great location. It should be noted that it is used by cruise ships for before/after stays. The rooms and corridors are in need of renovation. The furniture in our room would not be acceptable for charity donation (it was that beat up & worn). Even the framed art work on walls was beat up. Initial check in at 4pm was delayed by 90 min+. Housekeeping is understaffed. Our room was not serviced while there. Calls to request coffee pods for morning were ignored. Could not find housekeeping staff in am . Luckily There is Kaladi coffee shop on 3rd Fl. Best thing here was Nordic spa with multiple pools, sauna & hot tubs in forest. Purchase pass in advance. Location is good for hiking and visiting glaciers etc. Girdwood is close with some decent dining options. Tram was also available to mountain with nice views of water/ mountains. Could be great property with renovation & better staffing.

6

Linda

Feb 23, 2025

·

Stayed 1 night

The room was fine but thermostat was set at 71 with no way to change! At one point it was 78 degrees!

6

Tricia

Jul 25, 2025

·

Stayed 1 night

Room was dated and in need of repair. Definitely not worth the money.

8

Paige

Jul 2, 2025

·

Stayed 2 nights

The location and grounds are stunning. Great hiking and biking trails right from the resort. Also several great restaurants on site. A great spot for launching exploration of southeast Alaska. However, the rooms themselves leave a bit to be desired. Our room decor was dated and dingy. We booked a suite that said it was for 5 people; there was a bed and a pull out couch ( not sure how you would sleep 5). Plus the TV didn’t work and we had issues with lack of hot water in the shower. Overall, I enjoyed the stay but I do think it was a little overpriced for the level of accommodations.

10

Joanne

Aug 20, 2025

·

Stayed 2 nights

We stayed in a recently refurbished room and were very comfortable. Great view of the mountain. Shuttle from the Coastal Classic train to the hotel worked very well. We enjoyed a casual meal in aBar as well as a tasty brunch in the Tramline Cafe. My husband found the Nordic Spa to be excellent. The restaurant at the top of the tram had wonderful views but was pricey. Overall a very enjoyable stay.

8

Yuriy

Jul 6, 2025

·

Stayed 1 night

Nice view of surrounding. Looks like old hotel without renovation

6

Jennifer

Jul 16, 2025

·

Stayed 2 nights

The hotels grounds, restaurants, and lobby are beautiful and stunning. But, the rooms are terrible. Old, dated, musky, just totally busted. Carpet is so dirty, we didn't want to walk barefoot. They need to re-do these rooms! They should be ashamed to charge upwards of $700 dollars for hotel rooms straight out of 1998. It's sad bc the actual hotel facility is so nice. Nordic spa is a must!

6

Mikki

Jun 20, 2025

·

Stayed 1 night

Common areas of the hotel (lobby) are luxe; the setting is exquisite and stunning. Feels quiet and exotic. On resort dining options are good For the price, rooms could use some updating; bathrooms are dated and small. My room at this stay had peeling wallpaper and a blue paint stain on the ceiling. Room service never answered and long line for checkin-so understaffed, as many places. Will of course stay again as it’s one of a kind but you’re paying for the location—both Alaska (could pay similar for a chain Hyatt in Anchorage)—and the beautiful setting in Girdwood

6

Stephen

Dec 9, 2023

·

Stayed 1 night

Always relaxing but for this price point one would expect decent cable tv, at least a smart tv for streaming. No way to control the temperature of the room. Always 68° with the forced air blowing.

8

Micchan

Jun 29, 2024

·

Stayed 1 night

Nice hotel with great views and amenities! Only caveat is that you have no control of room temperature. Need to tell staff what temperature to set per day during your stay. We had a couple of days of 40s degree weather in May. We asked front desk for heating mode. Second night the room had cooling with cold air blowing on high. Front desk was unapologetic.

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Service

Sentiment is mixed: many guests praise friendly, helpful staff, but others report slow or delayed check-in, unreturned calls, and inconsistent responsiveness or late housekeeping.

Related guest reviews

8

Alain

Apr 21, 2025

·

Stayed 6 nights

We had a problem with arriving 04/13/2025. At four PM, the room was not ready. Later a first room was given but when coming in, it has not been cleaned. A second room was attributed but it was the same. Then a third room was given and it was update. This courtesy has been appreciated by my wife and me. Except that incident the stay in this hotel was perfect.

10

Christopher

Nov 26, 2025

·

Stayed 2 nights

Everything was amazing and super friendly staff!

2

Ukonwa

Jun 19, 2025

·

Stayed 1 night

The WORST SERVICE we’ve EVER had at a hotel! Very long line to check in with only one person to check in a long line of guests at peak check in time of 4pm. It took 25 minutes! The concierge sat there watching the long line and did nothing. Couldn’t come to greet us, offer water, help out her colleague. I asked if she could help her colleague because our kids were tired. Said there was nothing she could do. While we were in line, a lady I later learned was Lolatia walked out, picked up something from the counter and walked back out and she was checking people out the next day, so she could have helped but did not. Only one male checked in everyone (didnt get his name). He was kind to us when we eventually got to the front, but it appeared no one else working was willing to help out. No one picks up the phone. We had a maintenance issue and had to call several times before housekeeping picked up. We called room service to order food and it went to voice mail. We called back and someone picked up but asked to call us back in 5 minutes. At checkout, needed change to tip valet, asked Lolatia from the previous day to help us with change. She said she had no change. We walked over to her colleague checking in people beside her and he helped us. Valet brought our car around, but didn’t help with loading our bags. We loaded all the bags ourselves while valet watched. This place needs NEW management and a SERVICE OVERHAUL!!!! Seven Glacier restaurant was the only bright spot

8

Richard

Jul 10, 2025

·

Stayed 2 nights

Alyeska is a beautiful property, and we loved our spa and dining experiences. Sadly, checking in was dreadful. Our room was not available at check-in in time, the stressed-out desk staff promised to text us when our room was ready, but didn’t. The room was not available until two hours after checking in. The people who assisted us with our luggage were friendly and helpful and the sushi bar chef was great. But come on, two hours late?

10

Charles

Sep 17, 2024

·

Stayed 1 night

I live fairly close by and needed to get away for the night. Could not have been happier with my overall experience. Guest service was exceptional, each member of staff I interacted with were cordial, friendly, and professional. I’d like to recognize Trent at the front desk, overall demeanor was pleasant and personable, gave me a wealth of knowledge about the history of the property, and was a real joy to speak with. He is a consummate professional and an excellent steward of guest service. The room was spectacular. I had a lovely stay and plan on retuning again.

8

Bethany

Jul 2, 2025

·

Stayed 2 nights

Summer service was not as exemplary as winter. The resort could have been better. It treated us more like a holiday inn than a resort. There was an order of fish in the hall, it was under construction, calls for assistance from the front desk went unanswered or delayed to the point of cancellation. At check out we lugged our own bags in separate trips after waiting an hour without any help… cancelling our call after the first trip to the car. In the past (winter months) I have loved our stays, very disappointed by the summer experience…

6

Susan

Aug 4, 2025

·

Stayed 1 night

Wonderfully beautiful place to stay. We have stayed there many times. On the pricey side but well worth it. My overall rating would have been higher but after spending the day before in the hospital and arriving very late in the evening the morning staff could not find it within their limits to allow a noon checkout instead of 11am. Seriously Alyeska, a good way to leave a sour taste on an otherwise wonderful stay.

8

Brenda

Jun 12, 2025

·

Stayed 4 nights

Great staff who are very pleasant and helpful. Thanks to Laurie who helped me in the business center!😍

4

Rajit

Sep 5, 2024

·

Stayed 1 night

Room service was fast but food was awful. Front desk refused a late check out but then agreed to let us pay $50 for a 2pm checkout or $125 for a 4pm. First time I’ve ever had a hotel charge for a late check out. When I reluctantly agreed to it (given we had a red eye flight out) they then informed me I couldn’t after all. After paying $500 for a standard room. Won’t be going back here anytime soon.

8

Julie

Jul 28, 2025

·

Stayed 1 night

The bed and room were comfortable. Service was not very great in the restaurant or at the front desk. They seemed understaffed. I went to eat a buffet breakfast. It took 15-20 minutes for anyone to bring me coffee or even notice me. They do have a shuttle that goes into Girdwood and drops you off at local spots to eat or shop. Only stayed here one night.

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Location

Widely praised scenic setting with easy access to trails, tram, and Girdwood; convenient base for exploring between Anchorage and Seward.

Related guest reviews

10

Balakumar

Jul 17, 2024

·

Stayed 4 nights

Great location

8

Terilynn

Jul 4, 2024

·

Stayed 1 night

Beautiful property in a great location.

10

Nikhil

Jun 18, 2024

·

Stayed 4 nights

The hotel was excellent. The rooms were clean. The view of the mountain from room was beautiful. The location was central to where we wanted to visit. The route is scenic on the way to the hotel and down to Seward. Overall a very pleasant experience.

10

Karen

Jul 7, 2024

·

Stayed 1 night

Very nice hotel. We only stayed one night on our way to Seward. Also we wanted to take the tram up to the top which we did on a beautiful clear day and got a great view of Turnagain Arm and the town below. If we are ever in Girdwood again would definitely return.

10

George

Jul 12, 2025

·

Stayed 1 night

The location is absolutely amazing. We had no idea what to expect but the setting and Gurdwood setting was just beyond our expectations. If we come back to Alaska we to stay longer than three days.

10

Tom

Sep 4, 2024

·

Stayed 2 nights

Beautiful location. Comfortable, spacious lobby. Easy access to hiking trails.

10

Kristine

Jun 16, 2024

·

Stayed 2 nights

Gorgeous mountain location. Beautiful hotel a must stay when visiting Anchorage Area Anchorage area.

10

Shabnam

Aug 17, 2025

·

Stayed 2 nights

Great staff service and overall experience Location is nice and close to many hiking trails Breakfast was also good and reasonably priced

10

Mustafa

Aug 3, 2025

·

Stayed 1 night

The resort is set in a beautiful location with great access to the tramway.

10

silvestru

Nov 16, 2023

·

Stayed 4 nights

Amazing location.

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Dining

Quality varies: Sakura and Seven Glaciers draw consistent praise, while Forte and room service are criticized for cold food, slow service, or high prices; options can be limited during closures.

Related guest reviews

6

Abigail

Oct 13, 2025

·

Stayed 2 nights

The hotel was nice and staff was friendly. My only issue was that the restaurants I visited during my stay and ordered food at, when I got my food it was cold.

10

John

Jul 23, 2025

·

Stayed 3 nights

Overall an excellent stay. The location was very nice. Nordic spa was great but did have several features unavailable during our stay. Dinner at Seven Glaciers was superb. Dinner at Sakura was good. Food at Forte was not terrible but would not go back again. Disappointed only one of the Veilbreaker bridges was open due to snow on 2nd bridge area but really thrilling to do the open one. Highlight of the stay was the couples massage!

8

Pam

Jul 27, 2025

·

Stayed 1 night

Location, location, location! Asian sushi restaurant - all excellent. Forte restaurant- terrible food. Room service - SLOW. ROOM- clean and very comfortable. Overall stay, very good!

8

vahe

Jun 17, 2024

·

Stayed 3 nights

We had a great stay. spacious room, clean, nice view, nice spa area. All was good except the restaurant, the food was not so good and the service was very bad…

10

Mary

Nov 11, 2025

·

Stayed 3 nights

The room service was terrible for breakfast. Always cold, coffee was like water

10

rene

Jul 26, 2025

·

Stayed 1 night

We had a great one night stay. So much to do on the property- we took the tram to the top- had some drinks and lunch at the top and took several great hikes. The rooms were large and comfortable. We had an amazing dinner at the sushi restaurant and wonderful cocktails at the bar. We would definitely recommend.

10

Thomas

Jul 1, 2024

·

Stayed 3 nights

It was 5-star...except for its Seven Glaciers restaurant. We felt the multi-course chef's select menu was significantly over-priced and not particularly appetizing. We were expecting a typical restaurant menu.

10

Joanna

Jan 19, 2025

·

Stayed 9 nights

Beautiful resort and very friendly and caring staff! We’ve received a complementary room upgrade. Thank you!!!! The Cleaning staff was wonderful and the hotel manager Bassie rocks! The restaurants are just ok… with the exception of Sakura. Ask for Megan! She is so happy, friendly, and very informative. You will learn a lot about the local life realities and she will suggest the best dishes. We shall return …. In the summer :)

10

Rhonda

Jul 30, 2025

·

Stayed 1 night

Food was great in the hotel on second floor a bar Alejandro excellent

8

Julie

Jul 28, 2025

·

Stayed 1 night

The bed and room were comfortable. Service was not very great in the restaurant or at the front desk. They seemed understaffed. I went to eat a buffet breakfast. It took 15-20 minutes for anyone to bring me coffee or even notice me. They do have a shuttle that goes into Girdwood and drops you off at local spots to eat or shop. Only stayed here one night.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$244
February	$329
March	$379
April	$229
May	$251
June	$422
July	$528
August	$470
September	$369
October	$218
November	$194
December	$309

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $350	17 $375	18 $311	19 $328
20 $310	21 $380	22 $374	23 $345	24 $230	25 $373	26 $348
27 $257	28 $257	29 $306	30 $349

Su	Mo	Tu	We	Th	Fr	Sa
				1 $272	2 $247	3 $253
4 $226	5 $220	6 $220	7 $228	8 $265	9 $234	10 $247
11 $226	12 $221	13 $232	14 $226	15 $221	16 $247	17 $237
18 $237	19 $225	20 $237	21 $231	22 $226	23 $237	24 $237
25 $221	26 $226	27 $221	28 $221	29 $221	30 $237	31 $243

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Monthly average prices

About this property

Location

Room options

Signature Room, 1 King Bed

Deluxe Room, 1 King Bed

Black Diamond Floor, Club Room, 1 King Bed, Business

Signature Room, 2 Queen Beds

Signature Suite, 1 King Bed

Black Diamond Floor, Club Room, 2 Queen Beds, Business

Signature Room, 1 King Bed, Accessible

Signature Suite, 2 Queen Beds

Black Diamond Floor, Executive Suite, 1 King Bed, Business

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Alyeska Resort

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