Name: Best Western Country Lane Inn
Address: 9300 Glacier Highway, Mendenhall Valley, Juneau, Alaska, United States of America, Juneau, Alaska, US
Price range: $221–$325 per night
Rating: 8.83

What guests think

At Best Western Country Lane Inn, travelers consistently praise the friendly, accommodating staff and the highly convenient shuttle that links the airport, ferry, and downtown, while many also highlight clean rooms and a straightforward, older property kept in good shape.

Hot breakfast delivered to rooms and early options for early flights receive frequent praise. The location is very close to the airport rather than downtown, so nearby dining is limited, but scheduled shuttles help with getting around. Common drawbacks include occasional housekeeping lapses, wet or worn carpets, limited or faulty A/C, some small rooms, and shuttle timing constraints. Overall, expect a practical, airport-area stay with strong service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Shuttle service to the airport, ferry and downtown is widely praised and convenient, though a few note it runs on a schedule rather than on demand. The property is older/basic but maintained.

Related guest reviews

8

Julie

Jul 7, 2023

·

Stayed 1 night

Very convenient to Juneau airport, with 24 hr free shuttle service. Easy to arrange/request pickup/dropoff. Room was clean and comfortable. Mattress a little compressed on side I slept on - clearly most people sleep on that side. Perfect option for night before/after a cruise departure.

8

Mary Lou

Aug 18, 2024

·

Stayed 1 night

The only negative is no elevator, so if on second floor & have suitcases you have to lug them up & down the stairs. Positive is VERY close to airport - less than 5 minutes by their free shuttle. The free shuttle will also pick you up at the cruise debarkation terminal or the downtown area.

8

Mary

May 21, 2024

·

Stayed 1 night

Our double queen room was spacious and had convenient kitchenette. Lobby was was comfortable and well stocked. The shuttle service from downtown Juneau is very helpful, but staff gave misinformation when we called to arrange a ride on arrival (shuttle provides rides on set schedule, not when requested as we were told). Early morning shuttle to airport was easy to arrange and appreciated. First floor rooms hear 2nd floor activity. Eye masks are provided (no room darkening window treatments). Super close to airport, but not a lot of plane noise.

8

Marci

Sep 14, 2025

·

Stayed 1 night

Everything was wonderful. Only issue is the shuttle doesn’t run very often and you can’t request one as you need.

10

Holly

Sep 2, 2025

·

Stayed 1 night

Nice to have shuttle for airport and ferry. Breakfast was delivered to room and good

10

NEIL

Jun 1, 2025

·

Stayed 1 night

Great shuttle

10

DeeAnna

Jun 19, 2025

·

Stayed 1 night

Best Western was so helpful in transporting us to and from the airport (quickly and promptly). They transported us to dinner as well. They had a very nice selection for breakfast and had a continental bfast set up even when we departed at 4:30am. We would stay here again.

8

Sravana

Jun 7, 2025

·

Stayed 5 nights

The staff is very friendly and helpful. Having laundry and breakfast was extremely helpful for our vacation. The facilities were a little old but clean. We enjoyed our stay.

10

Lee

Sep 28, 2024

·

Stayed 1 night

We stayed a night before our early morning flight and are so impressed with the staff and service. The property is older and utilitarian but clean and well maintained, nothing fancy. But the location is convenient to the airport and the hotel's van took us to a very good local restaurant. The next morning the van was ready and waiting to take us to the airport at 5 AM after a good night's sleep. Just what we needed!.

10

Frederick

May 24, 2024

·

Stayed 2 nights

The van rides to and from downtown and airport pickup were prompt and convenient. Mario and Richard were great drivers and had many suggestions for activities and dinning.

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Cleanliness

Many guests describe rooms and common areas as very clean or spotless. However, several report wet or worn carpets, musty odors, and inconsistent housekeeping.

Related guest reviews

8

Joseph

May 8, 2025

·

Stayed 4 nights

We would stay here again for sure. We would rate it 8/10. It’s right down the road from the airport which is a huge convenience! Housekeeping could’ve been better. Had to pull some teeth to get fresh towels but they eventually got around to it. All in all a good experience.

8

Jeff

Jun 3, 2023

·

Stayed 2 nights

Good stay but probably time to replace the carpet in rooms. Hotels should NEVER have carpet in rooms

10

Michael

Jul 9, 2024

·

Stayed 1 night

Nice place just outside of town with a shuttle. Rooms were clean and property well kept.

4

Chris

Jun 28, 2024

·

Stayed 2 nights

Our room was hot and the carpet was wet which was gross. We stayed two nights and our room wasn’t serviced. Asked for towels and never received. It was convenient to the airport…

10

Tressa

Jan 4, 2023

·

Stayed 19,356 nights

Very clean!

8

Manasi

Aug 2, 2023

·

Stayed 6 nights

The stay was good. The carpets really need to be changed. Carpets are dirty… but the service was fabulous… really nice people….

6

Amy

Jul 6, 2023

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Stayed 4 nights

Our room was not very clean and the area is inconvenient with few dining options nearby; most of the existing restaurants were closed during our 4-night stay too. Fortunately the hotel does run a van service to downtown several times a day, and the staff were helpful. Otherwise it would have been difficult to find food.

10

Daniel

Sep 11, 2023

·

Stayed 1 night

Shuttle service to the marine terminals and airport and well appointed and clean rooms

10

Roberta

May 31, 2024

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Stayed 1 night

The staff was very helpful. The room was spotless. The bedding and linens excellent. Breakfast made to order delivered to our room when we asked. And the shuttled us to cruise. Could not ask for better

8

Ayten

Jun 19, 2025

·

Stayed 1 night

Clean & close to airport. Towels were nice. Quiet. Good shower water pressure.

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Rooms

Rooms range from small to spacious and are generally comfortable and quiet. Several reviews mention limited or faulty A/C and older decor, and a few note soft or smaller-than-expected beds.

Related guest reviews

4

Jeff

Jun 9, 2024

·

Stayed 1 night

The “queen” size bed was not a queen size…it was small!

6

Mike

Aug 13, 2024

·

Stayed 2 nights

AC was not working in our room.

8

William

Aug 25, 2024

·

Stayed 1 night

Room was small and very expensive. Only reason to stay here is proximity to airport and Warn Aviation. Shuttle is good.

8

Kathey

May 1, 2024

·

Stayed 5 nights

The beds were very comfortable and the staff was friendly most of the time. They offer a hot breakfast every morning. Unfortunately, our room was musty and hit you in the face every time you walked in. I don’t believe they have a/c in the rooms.

8

Mary

May 21, 2024

·

Stayed 1 night

Our double queen room was spacious and had convenient kitchenette. Lobby was was comfortable and well stocked. The shuttle service from downtown Juneau is very helpful, but staff gave misinformation when we called to arrange a ride on arrival (shuttle provides rides on set schedule, not when requested as we were told). Early morning shuttle to airport was easy to arrange and appreciated. First floor rooms hear 2nd floor activity. Eye masks are provided (no room darkening window treatments). Super close to airport, but not a lot of plane noise.

8

Gretchen

Oct 6, 2024

·

Stayed 1 night

Always a nice friendly place. Our room this time was a bit small and cramped for 2 double beds but was fine for our short stay.

8

David

May 12, 2024

·

Stayed 4 nights

Updated bathroom was beautiful

8

Timothy

Sep 4, 2023

·

Stayed 1 night

The room was clean and the the area is very quiet. It is close to the airport. I would recommend this property

8

Karen

May 19, 2024

·

Stayed 2 nights

Nice place only thing bed really soft and not comfortable

10

Jim

Jun 24, 2024

·

Stayed 1 night

The hotel was very clean. The room was spacious. The staff were very friendly.

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Service

Staff are frequently praised as friendly, helpful and accommodating, and shuttle drivers earn compliments. A few guests reported poor follow-up or unhelpful front-desk interactions.

Related guest reviews

10

Bradley

May 11, 2024

·

Stayed 1 night

The staff is fantastic!! We were able to checkin early, the shuttle drivers are amazing and everyone is extremely helpful.

10

Nancy

Jul 21, 2023

·

Stayed 3 nights

Free shuttle to both airport and ferry dock. Clean room, comfortable bed, nice bedding, towels. Generous room size. Helpful staff, especially Amy, who was very helpful in my trying to find a lost item after we had left.

10

Betsy

Jul 17, 2025

·

Stayed 2 nights

Staff were extremely helpful and friendly.

8

Donald

Sep 24, 2025

·

Stayed 3 nights

The front desk staff, the breakfast (delivered to our room) and the 24-hour airport shuttle were great! Our only complaint was that when we arrived late at night, they put us in a room that just had it’s carpet cleaned and it was still very wet and they had the heat on high (our glasses steamed over when we walked in)! When we brought it to the staff’s attention they moved us to the room next door…which again just had its carpet cleaned and was wet. So we had to move a 3rd time to a dry room but it didn’t have a king sized bed that we had booked. The staff member said the would talk to his manager and ask him to give us a reduced rate because of the inconvenience we had with checking in and giving us a smaller bed and after traveling for over 14 hours. But we did not get a discount and there was no more correspondence about the issue from the manager or anyone else.

10

Susan

Jul 24, 2025

·

Stayed 2 nights

The staff was the most helpful and caring that I have ever experienced anywhere

10

Randy

Jul 4, 2023

·

Stayed 1 night

Staff is great.

10

cathie

Nov 27, 2024

·

Stayed 1 night

The staff were great. Helpful and accommodating. Loved the breakfast that was brought to our room.

10

DeeAnna

Jun 19, 2025

·

Stayed 1 night

Best Western was so helpful in transporting us to and from the airport (quickly and promptly). They transported us to dinner as well. They had a very nice selection for breakfast and had a continental bfast set up even when we departed at 4:30am. We would stay here again.

4

Mildred J

Apr 27, 2024

·

Stayed 6 nights

Property was ok shuttle transportation was nice. Onsite staff was rude and uninterested in helping. They refused to offer an upgraded room when they had plenty available. We had to go to the office every night because our keys would not work. The staff in general definitely needs customer service classes. The office is run by mostly kids that do not know what hospitality means. I would not suggest this location to anyone and would not stay again.

10

Albert

Aug 25, 2023

·

Stayed 1 night

The staff is outstanding. They let us check in early after a long trip!

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Location

Very convenient near the airport and ferry, with scheduled shuttles providing access to downtown. The area isn’t downtown and has limited dining within walking distance.

Related guest reviews

8

Julie

Jul 7, 2023

·

Stayed 1 night

Very convenient to Juneau airport, with 24 hr free shuttle service. Easy to arrange/request pickup/dropoff. Room was clean and comfortable. Mattress a little compressed on side I slept on - clearly most people sleep on that side. Perfect option for night before/after a cruise departure.

10

Danny

Sep 4, 2025

·

Stayed 1 night

Good location close to airport.

8

Scott

Jun 13, 2025

·

Stayed 4 nights

The property is close to the airport, but it’s hidden by trees. The airport proximity is not a distraction. A shuttle is available to downtown Juneau. We’re glad we stayed here.

6

Amy

Jul 6, 2023

·

Stayed 4 nights

Our room was not very clean and the area is inconvenient with few dining options nearby; most of the existing restaurants were closed during our 4-night stay too. Fortunately the hotel does run a van service to downtown several times a day, and the staff were helpful. Otherwise it would have been difficult to find food.

8

Mary

May 21, 2024

·

Stayed 1 night

Our double queen room was spacious and had convenient kitchenette. Lobby was was comfortable and well stocked. The shuttle service from downtown Juneau is very helpful, but staff gave misinformation when we called to arrange a ride on arrival (shuttle provides rides on set schedule, not when requested as we were told). Early morning shuttle to airport was easy to arrange and appreciated. First floor rooms hear 2nd floor activity. Eye masks are provided (no room darkening window treatments). Super close to airport, but not a lot of plane noise.

10

Michael

Sep 4, 2023

·

Stayed 2 nights

There’s not much right around the motel but the shuttle van was extremely helpful. A rental car or other transportation might be a good idea.

10

Brandon

Jan 17, 2023

·

Stayed 2 nights

Nice place - close to airport and dining

10

Paul

Aug 15, 2024

·

Stayed 1 night

Walk to airport. Great location

8

Dorothea

Jul 31, 2025

·

Stayed 2 nights

A friendly welcoming quiet place, close to airport but not to downtown Juneau. They do provide scheduled shuttles to town if they fit with your plans. Also pick up from airport. Bring hot breakfast to room. Our room was tiny. But if we came back we would gladly stay here again.

10

Molly

Jul 7, 2025

·

Stayed 1 night

Super convenient and close to the airport. Super easy to take the city bus into Juneau from the property, bus stop across the street. Very cool hike/walk across from the property behind the airport and around the inlet and wetlands with awesome view of Mendenhall Glacier.

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Dining

Breakfast is a standout, with hot options delivered to rooms and early offerings for early flights; most guests rate it good to excellent. Some note limited nearby dining, but the shuttle helps reach restaurants.

Related guest reviews

10

Teri

Sep 11, 2024

·

Stayed 2 nights

Super close to the airport, great shuttle service and good breakfast options!

10

Crystal

Apr 26, 2023

·

Stayed 1 night

Friendly staff!! Excellent breakfast!

10

Holly

Sep 2, 2025

·

Stayed 1 night

Nice to have shuttle for airport and ferry. Breakfast was delivered to room and good

10

RIKUNEIL

May 30, 2023

·

Stayed 3 nights

The breakfast was delicious! The staff was extremely friendly and attentive. The rooms were really clean. We had a great experience overall. The shuttle service was so punctual and we saved a lot of money on getting an Uber or bus.

10

Michelle

Apr 5, 2024

·

Stayed 4 nights

Fresh baked cookies in the evening yum 😋 Country atmosphere, nice breakfast assortment bar, coffee, delicious breakfast delivered to your room. Friendly staff. On & on...

10

Connie

Jul 27, 2024

·

Stayed 1 night

Wonderful hot breakfast brought to your room. The staff was really helpful and the rooms were very nice.

10

DeeAnna

Jun 19, 2025

·

Stayed 1 night

Best Western was so helpful in transporting us to and from the airport (quickly and promptly). They transported us to dinner as well. They had a very nice selection for breakfast and had a continental bfast set up even when we departed at 4:30am. We would stay here again.

10

Sheri

Jun 13, 2024

·

Stayed 1 night

Great hotel. The hanging flower baskets are gorgeous. The breakfast is ok. The shuttle service was really helpful. The staff was great.

10

Doug

Jun 28, 2025

·

Stayed 1 night

Downtown shuttle - awesome Early check - awesome Breakfast to my room - fantastic Staff - really nice.

10

Colin

Aug 3, 2023

·

Stayed 5 nights

Great breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $325	17 $314	18 $299	19 $294
20 $265	21 $278	22 $274	23 $272	24 $268	25 $286	26 $280
27 $273	28 $270	29 $265	30 $271

Su	Mo	Tu	We	Th	Fr	Sa
				1 $228	2 $250	3 $254
4 $229	5 $268	6 $227	7 $225	8 $227	9 $258	10 $258
11 $227	12 $242	13 $246	14 $229	15 $227	16 $254	17 $251
18 $222	19 $225	20 $222	21 $221	22 $222	23 $251	24 $251
25 $222	26 $222	27 $226	28 $222	29 $225	30 $254	31 $251

Select dates to see prices and availability

About this property

Location

Room options

Suite, 1 Queen Bed, Kitchen (Living Room;With Single Sofabed)

Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Walk-In Shower;Larger Room)

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Larger Room)

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Double Beds, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Best Western Country Lane Inn

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Prices for upcoming dates