Name: EVEN Hotel Detroit North - Troy by IHG
Address: 575 W Big Beaver Rd, Troy, Michigan, USA, Troy, Michigan, US
Price range: 117 $–256 $ per night
Rating: 7.77

Was Gäste sagen

In Bewertungen wird das Hotel Indigo Detroit North - Troy by IHG oft als stark renovierungsbedürftig beschrieben, mit geschlossenen Einrichtungen (Pool, Whirlpool, Frühstücks-/Restaurantbereich, Fitnessraum), Lärm und Staub durch Bauarbeiten während des Tages sowie begrenzten Aufzügen oder Etagen, manchmal ohne vorherige klare Ankündigung.

Viele Gäste schätzen die neu renovierten Zimmer, die saubere, komfortable Räume und zeitgemäße Ausstattungen bieten. Die Lage ist günstig in der Nähe der I-75 und von Restaurants mit einfachen Parkmöglichkeiten. Der Service ist oft freundlich, aber Kommunikation und Problemlösung sind unterschiedlich, und die Sauberkeit reicht von makellosen Zimmern bis hin zu schmutzigen Aufzügen oder staubigen Fluren. Erwarten Sie einen praktischen Zwischenstopp mit laufenden Arbeiten und begrenzten Annehmlichkeiten; bestätigen Sie vor der Buchung, was verfügbar ist.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Umfangreiche Renovierungen haben häufig den Pool, den Whirlpool und das Fitnesscenter geschlossen; einige Gäste berichteten von nur einem funktionierenden Aufzug und Baugebieten, die den Zugang beeinträchtigen. Die Parkmöglichkeiten sind im Allgemeinen gut, und gelegentlich wurden Pässe für ein nahegelegenes Fitnessstudio angeboten.

Reinigung

Die Sauberkeit ist uneinheitlich: Viele Gäste fanden die Zimmer sehr sauber, aber in Gemeinschaftsbereichen und einigen Zimmern befand sich Bauschmutz, schmutzige Aufzüge und gelegentliche Mängel wie fleckige Bettwäsche oder Gerüche.

Zimmer

Die neu renovierten Zimmer sind oft modern und komfortabel, aber es gibt auch Berichte über dünne Wände, Lärm durch Bauarbeiten sowie Wartungs- oder Ausstattungsprobleme (z. B. Beleuchtung, Wasserdruck, begrenzte TV-Informationen oder nicht funktionierendes WLAN im Zimmer).

Dienstleistung

Die Mitarbeiter sind oft freundlich und hilfsbereit, aber Kommunikation und Problemlösung sind unterschiedlich, wobei wiederholt Beschwerden über mangelnde Angaben zu den Renovierungen, langsame Reaktionen oder unprofessionelles Verhalten laut werden.

Ähnliche Gästebewertungen

8

SALVACION

30. März 2025

·

Aufenthalt am 2 Nächte

Over all very good. The gentleman in the front is very helpful, pleasant personality, friendly, and eager yo help. The room is very clean and spacious.

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8

Kamil

21. März 2025

·

Aufenthalt am 1 Nacht

This hotel is currently under construction! The front desk staff when checking in was super friendly and accommodating but the elevator was out of service, the fitness center and breakfast was also not being offered during our stay! Watch your reservation as we booked under the impression those amenities were available to us and included in our price. The hotel room itself was clean & comfortable!

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2

Peter

29. Jan. 2025

·

Aufenthalt am 2 Nächte

I received an email from the Drury Inn stating I could get a discount of $20.00 using the promotion "Splash", I booked a room for 2 nights 1-27-25 with check out 1-29-25. When we arrived the name was Troy Inn and ICH. We went in and asked what happened to the Drury Inn and she said it was bought out. Asked if there was still a jacuzzi and she said no and there was no pool, happy hour, dinner or breakfast. Said there was a fitness center 2 1/2 miles away. We weren't going to drive to a strange place, undress in their locker room, go into the jacuzzi, then go back into the locker room to change back into our street clothes then get in a cold car, go back to the hotel where there was nothing to do. This was totally unacceptable. We gave back the room keys, said we were not staying and to cancel our reservation. I called M.C. and told them that this reservation was fraudulent and to cancel my card. They said my charges were $275.00 plus $100.00. My reservation with the Drury Inn was a total of $168.42. The $275.00 $100.00 was not what I agreed to in my email.

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10

Shari

30. Nov. 2025

·

Aufenthalt am 1 Nacht

Staff was very helpful and polite, room was clean, pool was warm, overall experience was great

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6

Hope

9. Juni 2025

·

Aufenthalt am 2 Nächte

I have stayed at Troy Inn & Suites at least five times now. The first two times were before the remodeling and my stays were exceptional. Since remodeling began my stays have been mediocre at best. The most recent stay was the worst. First, due to the remodeling there is no breakfast, no gym on site, and no pool. Second, there was a "mechanical" burning smell on the elevator. Third, there was construction dust/debris in the hallway carpet. It's ridiculous how long this remodeling is taking! In addition to the inconveniences caused by the remode, I was given a room that had an adjoining room. I didn't notice until 11pm. Although staff was very accomodating and assigned me a new room it was still very inconvenient. The location is great, staff is great, but I just refuse to pay the going rate for a hotel stay and deal with all of that.

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2

Christine

27. Okt. 2024

·

Aufenthalt am 4 Nächte

My first night at the property there were drunk guests outside my hotel door in the hallway being loud.I contacted front desk. Clerk said GM was on way to take care of it.2 and a half hours later. Asked for room change-none available. Asked for refund. General Manager Maher Bacall won't return messages, calls, or email. Thoroughly Disgusted.

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2

Paige

20. Feb. 2025

·

Aufenthalt am 1 Nacht

The room looked like someone was in it prior to us getting there. We went to the lobby and no one was there. I emailed them and let them know we were leaving. I contacted expedia to get a refund. They told us know one at the hotel was answering the phone but they would get us a refund within. This hotel denied a refund. I did not even stay in the hotel...

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8

Dianna

23. Juni 2024

·

Aufenthalt am 2 Nächte

While the staff was accommodating when you asked for help and many of them were quite friendly, personable, and talkative, quite often they lacked the professionalism I’m knowledgeable of from previous hotel front desk employment -no mention, let alone apologies in advance, of renovation construction noise/mess at check-in -asking me for my room number when seeking assistance at front desk; ALWAYS look at computer folio with guest’s last name to ensure their privacy/safety -just an overall apologetic tone for when amenities and/or facilities weren’t up to par, and there were quite a few…starting w/room door handle not properly functioning and therefore blocking me from entering my room at my 1am arrival. Yes, front desk personnel came and helped me to enter, but after having to traverse all the way back to the front desk from my distant room accompanied with an attitude like you’ve bothered him for assistance, like you were moronic for not figuring it out on your own, should NEVER be experienced from a guest. And when the head housekeeper mentions having problems w/the door on a previous occasion, it’s very disconcerting! A guest should never be assigned to a room that has not been properly serviced by maintenance staff for an essential feature! -staff should be continuously enhancing the facilities. Mainly I’m referring to litter laying about. A piece was obvious in the main hallway from main elevator to my room. Staff failed to pick it up after multiple passings

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2

Anthony

22. Juni 2024

·

Aufenthalt am 1 Nacht

The staff was rude overall! Offered a late check in, but non English speaking housekeepers started knocking at 9:30am and continued until I left… EARLY! The hotel charged me CC because they said payment declined from Expedia’s CC. Charged my CC for the room without telling me. The disrespectful GM Matter raised his voice at me multiple times, and the front desk clerk repeatedly hung up the phones stating she was busy and they were understaffed! NEVER stay or book a room or suite there again unless you want a problem!

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10

Martese

29. Okt. 2025

·

Aufenthalt am 2 Nächte

New clean room. Nice bathroom. Great staff!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen in der Nähe der I-75 mit vielen Restaurants und Einkaufsmöglichkeiten in der Umgebung; mehrere Gäste fanden es außerdem ruhig und leicht erreichbar.

Gastronomie

Uneinheitlich: Viele Aufenthalte hatten während der Renovierungen kein Frühstück oder Restaurant vor Ort (manchmal durch Gutscheine ersetzt), während andere ein einfaches bis gutes kostenloses Frühstück oder einen Abendimbiss anboten, wenn verfügbar.

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $194	17 $149	18 $140	19 $145
20 $125	21 $137	22 $148	23 $153	24 $131	25 $145	26 $145
27 $123	28 $137	29 $137	30 $137

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $132	2 $146	3 $150
4 $131	5 $158	6 $204	7 $204	8 $156	9 $149	10 $167
11 $145	12 $152	13 $176	14 $176	15 $133	16 $148	17 $147
18 $136	19 $158	20 $180	21 $162	22 $256	23 $222	24 $222
25 $117	26 $131	27 $160	28 $134	29 $120	30 $122	31 $121

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Über diese Unterkunft

Standort

Zimmeroptionen

Standardzimmer

Standardzimmer, 2 Queen-Betten

Standardzimmer, 1 King-Bett (Bath Shower Combination)

Standardzimmer, 1 Queen-Bett

Standardzimmer, 1 King-Bett, barrierearm

Standardzimmer, 1 King-Bett

Premium-Zimmer, 1 King-Bett (with Peloton)

Gästebewertungen

Gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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