Hilton Phoenix Resort at the Peak
215 US$
/ noche
Promedio para octubre
Precios para Hilton Phoenix Resort at the Peak
Selecciona fechas para ver precios y disponibilidad
215 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Hilton Phoenix Resort at the Peak, los precios por noche son de 125 US$ de media en el mes más barato (agosto) y de 286 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 186 US$ |
| febrero | 286 US$ |
| marzo | 282 US$ |
| abril | 211 US$ |
| mayo | 188 US$ |
| junio | 147 US$ |
| julio | 129 US$ |
| agosto | 125 US$ |
| septiembre | 150 US$ |
| octubre | 215 US$ |
| noviembre | 201 US$ |
| diciembre | 164 US$ |
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oct · 215 US$
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Más caro: febrero (aprox. 286 US$)
Más barato: agosto (aprox. 125 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 5 piscinas al aire libre, un parque acuático de acceso gratuito y un centro de bie...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 5 piscinas al aire libre, un parque acuático de acceso gratuito y un centro de bienestar. Encontrarás además conexión a Internet wifi (de pago), servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás check-out exprés, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Phoenix? En este complejo turístico tienes a tu disposición 4628 metros cuadrados de espacio con centro de conferencias y 32 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Toma algo de cocina americana en The Living Room, una de las muchas opciones que ofrece este complejo turístico para tomar algo, que incluyen 2 restaurantes y una cafetería. Relájate con un refresco del bar junto a la piscina o de uno de los 2 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 432 habitaciones con aire acondicionado, frigorífico y televisión LCD. Las camas cuentan con colchones con una capa de acolchado adicional, edredón de plumas y ropa de cama de alta calidad para descansar plácidamente. La conexión a wifi de pago te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal de diseño y secadores de pelo.
Ubicación
Si decides alojarte en Hilton Phoenix Resort at the Peak, te encontrarás en una fantástica zona de Phoenix (Camelback East) y estarás a menos de diez minutos en coche de Grand Canyon University y Biltmore Fashion Park. Además, este complejo para familias se encuentra a 14,3 km de Centro de convenciones Phoenix Convention Center y a 14,9 km de Chase Field.
Qué hay cerca
Phoenix Mountains Preserve(2.4 millas)
Arizona Biltmore Resort - Adobe Course(2.6 millas)
Wrigley Mansion(2.6 millas)
Arizona Biltmore Country Club(2.6 millas)
Arizona Biltmore Resort - Links Course(2.8 millas)
Biltmore Fashion Park(3.4 millas)
Phoenix Children's Hospital(5.4 millas)
Abrazo Arizona Heart Hospital(5.8 millas)
Castle N' Coasters(5.9 millas)
Grand Canyon University(6.3 millas)
Hospital y centro médico Saint Joseph(6.8 millas)
Orange Tree Golf Course(6.8 millas)
GCU Arena(7.4 millas)
Instituto Neurológico Barrow(7.5 millas)
Camelback Mountain(7.7 millas)
Aeropuerto Internacional Sky Harbor (PHX)(10.7 millas)
Phoenix, AZ (DVT-Phoenix Deer Valley)(15.8 millas)
Mesa, AZ (MSC-A. Municipal Falcon Field)(26 millas)
Chandler, Arizona (CHD-Aeropuerto Municipal de Chandler)(31.1 millas)
Mesa, AZ (AZA-Phoenix - Mesa Gateway)(41.4 millas)
Sauna
Servicio de lavandería
Ascensor
Personal multilingüe
Caja fuerte
Salas de reuniones
Ubicación
7677 N 16th St, Phoenix, Arizona, Estados Unidos
Phoenix Mountains Preserve (2.4 millas)
Arizona Biltmore Resort - Adobe Course (2.6 millas)
Wrigley Mansion (2.6 millas)
Arizona Biltmore Country Club (2.6 millas)
Arizona Biltmore Resort - Links Course (2.8 millas)
Biltmore Fashion Park (3.4 millas)
Opciones de habitación
7
Suite, varias camas, vistas al patio (2 Queen)
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoCalefacciónNevera
1
Suite, varias camas, accesible para personas con discapacidad, vistas a la montaña
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoCalefacciónNevera
6
Suite, 1 cama de matrimonio grande con sofá cama, accesible para personas con discapacidad
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
10
Suite Deluxe, 1 cama de matrimonio grande, notificación por teléfono o timbre
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
Aire acondicionadoCalefacciónNevera
8
Suite Deluxe, 1 cama de matrimonio grande con sofá cama, vistas a la montaña
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
8
Suite, varias camas, notificación por teléfono o timbre (2 Queen, Hearing Accessible)
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoCalefacciónNevera
9
Suite, 1 cama de matrimonio grande con sofá cama, vistas al patio (Courtyard)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
6
Suite, 1 cama de matrimonio grande, accesible en silla de ruedas
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
Aire acondicionadoCalefacciónNevera
4
Suite, 1 cama de matrimonio grande con sofá cama (Ambassador)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
9
Suite Deluxe, 1 cama de matrimonio grande con sofá cama, vistas al patio
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
9
Suite Deluxe, 1 cama de matrimonio grande, accesible en silla de ruedas (Transfer Shower)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
Aire acondicionadoCalefacciónNevera
9
Suite Deluxe, 1 cama de matrimonio grande con sofá cama (Roll-In Shower)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
8
Suite, 1 cama de matrimonio grande con sofá cama, vistas a la montaña
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
10
Suite Deluxe, 1 cama de matrimonio grande con sofá cama
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
550 ft²
BalcónAire acondicionadoCalefacciónSala de estar independiente
11
Suite, 1 cama de matrimonio grande con sofá cama, accesible en silla de ruedas
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
7
Suite, varias camas, vistas a la montaña (2 Queen)
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoCalefacciónNevera
9
Suite, 1 cama de matrimonio grande, accesible en silla de ruedas (3x3 Shower, Courtyard View)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
Aire acondicionadoCalefacciónNevera
4
Suite, 1 cama de matrimonio grande con sofá cama, vistas a la montaña (Ambassador)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
2
Suite, varias camas
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoCalefacciónNevera
9
Suite, 1 cama de matrimonio grande con sofá cama (Hearing Accessible, Courtyard View)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
5
Suite presidencial, varias camas, balcón (Agave Suite)
Detalles de la oferta
2 Camas Dobles Extragrandes
Capacidad: 4
528 ft²
BalcónAire acondicionadoCalefacciónBañera y ducha independientesChimenea
10
Suite, 1 cama de matrimonio grande con sofá cama, notificación por teléfono o timbre
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoCalefacciónNevera
1
Suite, varias camas, accesible en silla de ruedas
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
Aire acondicionadoCalefacciónNevera
7
Suite, varias camas, balcón
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
550 ft²
BalcónAire acondicionadoCalefacciónSala de estar independiente
9
Suite, 1 cama de matrimonio grande con sofá cama, balcón
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
550 ft²
BalcónAire acondicionadoCalefacciónSala de estar independiente
Reseñas de los huéspedes sobre Hilton Phoenix Resort at the Peak
7.5
Bueno
Basado en 3302 comentarios verificados
¿Quién se queda aquí?
Trabajo
15%
Pareja
18%
Familia
58%
Grupo
5%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Hilton Phoenix Resort at the Peak, muchos huéspedes se encontraron con extensas renovaciones en la propiedad, con obras visibles, desvíos y estacionamiento limitado. Sin embargo, el parque acuático River Ranch y el río lento destacaron como las instalaciones más apreciadas, especialmente para familias.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Hilton Phoenix Resort at the Peak, muchos huéspedes se encontraron con extensas renovaciones en la propiedad, con obras visibles, desvíos y estacionamiento limitado. Sin embargo, el parque acuático River Ranch y el río lento destacaron como las instalaciones más apreciadas, especialmente para familias.
Las habitaciones se describen con frecuencia como anticuadas, con alfombras manchadas y muebles desgastados, y los problemas de mantenimiento recurrentes incluyen aire acondicionado débil o inconsistente, problemas con el agua caliente, accesorios rotos y ascensores o máquinas de hielo fuera de servicio. Las opiniones sobre el servicio son variadas: muchos elogian al personal amable y servicial, pero otros mencionan respuestas lentas, inconsistencias en el servicio de limpieza y una mala comunicación sobre los cierres y los horarios. Las opciones de restaurantes y bares son limitadas durante la construcción, con un restaurante principal, cierres tempranos de las piscinas y los toboganes, y precios que a menudo se consideran elevados. Espere una estancia centrada en las piscinas y orientada a las familias, no una experiencia de resort refinada durante las renovaciones.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El parque acuático River Ranch y el río lento son el principal atractivo y, en general, se disfrutan, pero los horarios son limitados (los toboganes y las piscinas cierran temprano), los flotadores pueden ser escasos y algunas áreas pueden estar concurridas. Las importantes renovaciones provocan cierres, desvíos, señalización confusa y estacionamiento limitado; algunos bares y otras instalaciones de la piscina están cerrados o desgastados.
Reseñas de huéspedes relacionadas
6
Danya
28 jun 2025
·
Se alojó 4 noches
Pools were dirty. Carpets stained in room and other areas of hotel. River ranch pool/lazy river closed at 5pm which was too early and the bar near the pool closed at 4pm. Only one pool was open until 10pm. Store inside hotel closed at 6pm, made it hard to have any drinks/snacks/food.
Pools were dirty. Carpets stained in room and other areas of hotel. River ranch pool/lazy river closed at 5pm which was too early and the bar near the pool closed at 4pm. Only one pool was open until 10pm. Store inside hotel closed at 6pm, made it hard to have any drinks/snacks/food.
6
Timothy
1 ago 2025
·
Se alojó 3 noches
The water park was cool. The property was under construction, which is understandable, but parking was inconvenient due to it. The building was a bit dated. It's great for kids who care less about certain things but as for me and my wife staying without our son we would not stay again unless our son was with us, and we were spending time at the water park.
The water park was cool. The property was under construction, which is understandable, but parking was inconvenient due to it. The building was a bit dated. It's great for kids who care less about certain things but as for me and my wife staying without our son we would not stay again unless our son was with us, and we were spending time at the water park.
4
Jessica
4 oct 2025
·
Se alojó 1 noche
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
2
Douglas
8 jul 2025
·
Se alojó 3 noches
Wasn't told about resort remodeling, 3/4 of resort closed, no dining facilities, still charging $35/day resort fee, lazy river old, dirty, limited floats for guests, a.. holes at entrance making all guests have bags inspected so they don't miss out selling you their $14 drinks, and as HH member, this place should not be using the "Hilton" name. Very disappointing for my family, embarrassing for me as HH member choosing this "resort". Should be closed until property remodeling is done...... Why still charging a daily resort fee is beyond me... And no notice on Expedia about hotel condition
Wasn't told about resort remodeling, 3/4 of resort closed, no dining facilities, still charging $35/day resort fee, lazy river old, dirty, limited floats for guests, a.. holes at entrance making all guests have bags inspected so they don't miss out selling you their $14 drinks, and as HH member, this place should not be using the "Hilton" name. Very disappointing for my family, embarrassing for me as HH member choosing this "resort". Should be closed until property remodeling is done...... Why still charging a daily resort fee is beyond me... And no notice on Expedia about hotel condition
4
Eduardo
24 ago 2025
·
Se alojó 2 noches
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
8
Nikki
4 ago 2025
·
Se alojó 1 noche
Check in process was very quick even though there was a line upon arrival. Kids enjoyed the pool and lazy river. Food from Hole in the Wall was good! Negatives were construction around water park, room was dated and tv signal wasn’t good. Recommend having Netflix available.
Check in process was very quick even though there was a line upon arrival. Kids enjoyed the pool and lazy river. Food from Hole in the Wall was good! Negatives were construction around water park, room was dated and tv signal wasn’t good. Recommend having Netflix available.
8
Jeanne
20 jul 2025
·
Se alojó 2 noches
The rooms are large and spacious, the staff was super friendly. The bathroom in the room is small like almost have to be on the toilet to shut the door. For some reason the bar at the pool wasn't open even though it's a weekend in July. This location doesn't have free breakfast which was a bummer, and if you go to the water park in the afternoon they might be out of towels also the water park did not have enough tubes for the lazy river but it was fun and definitely great for the whole day.
The rooms are large and spacious, the staff was super friendly. The bathroom in the room is small like almost have to be on the toilet to shut the door. For some reason the bar at the pool wasn't open even though it's a weekend in July. This location doesn't have free breakfast which was a bummer, and if you go to the water park in the afternoon they might be out of towels also the water park did not have enough tubes for the lazy river but it was fun and definitely great for the whole day.
8
Adam
22 sept 2025
·
Se alojó 2 noches
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
8
Cynthia
15 oct 2025
·
Se alojó 1 noche
parking and signage was non existent- it was very hard to find pools, front desk, etc.
parking and signage was non existent- it was very hard to find pools, front desk, etc.
2
MELISSA
11 ago 2025
·
Se alojó 1 noche
The water park was the only part of our stay that we actually enjoyed, however, they allow day passes for the water park so there is absolutely no parking for paying hotel guests. There were no chairs available and the park itself was over crowded. The hotel seems to be under construction (which is very much needed) but because of this, they have blocked off certain areas of the parking lot, limiting even more parking spaces for staying guests. The hotel pool was extremely unsafe. It needs to be completely resurfaced. It’s rough and you get scratches and cuts along the edges and bottom of the pool. The stairs leading down to the pool are unstable, loose and broken. The bar area is not in service so kids and adults were jumping in and out of that area and jumping off the gazebo. The room was absolutely disgusting and seemed to be cleaned with zero effort. There were left over underwear from previous guests in the corner near the bed, the carpets were filthy and stained. The couch smelled of pee, we’re stained and dirty and just plain gross. The bath tub didn’t drain properly and when showering, we were standing in about 8 inches in water. I was only offered Hilton points since I purchased my reservation through orbits but that was all they could do. I would not recommend this hotel to anyone, as a frequent Hilton visitor, this has to be the worse one I’ve ever stayed in.
The water park was the only part of our stay that we actually enjoyed, however, they allow day passes for the water park so there is absolutely no parking for paying hotel guests. There were no chairs available and the park itself was over crowded. The hotel seems to be under construction (which is very much needed) but because of this, they have blocked off certain areas of the parking lot, limiting even more parking spaces for staying guests. The hotel pool was extremely unsafe. It needs to be completely resurfaced. It’s rough and you get scratches and cuts along the edges and bottom of the pool. The stairs leading down to the pool are unstable, loose and broken. The bar area is not in service so kids and adults were jumping in and out of that area and jumping off the gazebo. The room was absolutely disgusting and seemed to be cleaned with zero effort. There were left over underwear from previous guests in the corner near the bed, the carpets were filthy and stained. The couch smelled of pee, we’re stained and dirty and just plain gross. The bath tub didn’t drain properly and when showering, we were standing in about 8 inches in water. I was only offered Hilton points since I purchased my reservation through orbits but that was all they could do. I would not recommend this hotel to anyone, as a frequent Hilton visitor, this has to be the worse one I’ve ever stayed in.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchas reseñas informan sobre alfombras manchadas, sofás desgastados, olores a humedad, polvo y plagas ocasionales en las habitaciones y las áreas comunes, especialmente durante la construcción. Algunos huéspedes encontraron los espacios limpios, pero en general la consistencia es deficiente.
Reseñas de huéspedes relacionadas
4
Benjamin
25 ago 2025
·
Se alojó 2 noches
We were surprised to see that there was so much construction and that the rooms we're home falling apart. The carpets were stained. There was a odor of mold and smoke. These showers were rusty, furniture was broken. We had stayed in this resort a few years prior and it was nothing in comparison to what it is now, really sad. The shining star was the staff they were friendly. I'm sorry to say we will not be returning.
We were surprised to see that there was so much construction and that the rooms we're home falling apart. The carpets were stained. There was a odor of mold and smoke. These showers were rusty, furniture was broken. We had stayed in this resort a few years prior and it was nothing in comparison to what it is now, really sad. The shining star was the staff they were friendly. I'm sorry to say we will not be returning.
6
Benjamin
4 sept 2025
·
Se alojó 3 noches
The rooms are dirty and outdated. I am sure the water park is nice but I didn’t have time to check since it was for work. But the carpet is gross and everything is very old and smells that way.
The rooms are dirty and outdated. I am sure the water park is nice but I didn’t have time to check since it was for work. But the carpet is gross and everything is very old and smells that way.
2
Brennen
29 nov 2025
·
Se alojó 3 noches
Rooms were very dirty
Rooms were very dirty
2
Samuel
23 oct 2025
·
Se alojó 3 noches
Stained floors and couch. Crumbs all over the floor. Soap dispenser empty. Requests refill but never got one. Both hot tubs closed. Swim up bar was never open.
Stained floors and couch. Crumbs all over the floor. Soap dispenser empty. Requests refill but never got one. Both hot tubs closed. Swim up bar was never open.
4
Jessica
4 oct 2025
·
Se alojó 1 noche
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
4
William
21 nov 2025
·
Se alojó 2 noches
The hotel pictures are quite deceiving or very outdated. A vast majority of the hotel is under renovation so a lot of dust/dirt abound and other buildings closed. No way should this be considered a resort by any means. The rooms were quite outdated - visibly stained couch cushions, questionably dirty carpet, dirty elevator, hinges to door barely screwed in, recessed ceiling light in bathroom that occasionally would leak water (yes from the ceiling light), a bathroom door that would not lock (had maintenance fix), room keypad took a few swipes to get door to open, if you have the do no disturb sign when housekeeping comes around they won't come back unless called for, and veneer peeling from inside cabinet to fridge.
The hotel pictures are quite deceiving or very outdated. A vast majority of the hotel is under renovation so a lot of dust/dirt abound and other buildings closed. No way should this be considered a resort by any means. The rooms were quite outdated - visibly stained couch cushions, questionably dirty carpet, dirty elevator, hinges to door barely screwed in, recessed ceiling light in bathroom that occasionally would leak water (yes from the ceiling light), a bathroom door that would not lock (had maintenance fix), room keypad took a few swipes to get door to open, if you have the do no disturb sign when housekeeping comes around they won't come back unless called for, and veneer peeling from inside cabinet to fridge.
2
Lucy
12 ago 2025
·
Se alojó 3 noches
We found bed bugs they moved us to another location but still feel uneasy so we left. They are under construction so hopefully when they finish it would be better.
We found bed bugs they moved us to another location but still feel uneasy so we left. They are under construction so hopefully when they finish it would be better.
2
Wendy
2 sept 2025
·
Se alojó 2 noches
Carpet was disgusting. The fronts of the cabinets visible spills and dirt. The corners of the bathroom were filthy. The balcony looked like it's never been cleaned. Very unhappy
Carpet was disgusting. The fronts of the cabinets visible spills and dirt. The corners of the bathroom were filthy. The balcony looked like it's never been cleaned. Very unhappy
2
Anna
18 ago 2025
·
Se alojó 4 noches
This property is under construction and has limited facilities available. There is no resort, but a “waterpark” that is open to the public and not attached to the property. The carpet in the room is filthy, the couch was disgusting, and the room smelled of mold. Super disappointing for a Hilton.
This property is under construction and has limited facilities available. There is no resort, but a “waterpark” that is open to the public and not attached to the property. The carpet in the room is filthy, the couch was disgusting, and the room smelled of mold. Super disappointing for a Hilton.
4
Ethan
13 jul 2025
·
Se alojó 2 noches
We really enjoyed the water park. The hotel room was absolutely disgusting! The carpet was so bad that we had to wear shoes inside the whole time! It literally looked like a murder scene happened in our room. I took pictures and videos of the room because we were so grossed out. Everyone we met at the water park had the same complaint. Save your money and go somewhere else!!
We really enjoyed the water park. The hotel room was absolutely disgusting! The carpet was so bad that we had to wear shoes inside the whole time! It literally looked like a murder scene happened in our room. I took pictures and videos of the room because we were so grossed out. Everyone we met at the water park had the same complaint. Save your money and go somewhere else!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites son espaciosas con distribuciones prácticas y algunos balcones, pero la decoración es antigua y los baños pueden ser pequeños. Los huéspedes mencionan problemas con el aire acondicionado cuando hace calor, fluctuaciones en el agua caliente, ruido de la construcción y problemas ocasionales con el televisor o el Wi-Fi.
Reseñas de huéspedes relacionadas
8
Holly
4 jul 2025
·
Se alojó 2 noches
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
4
Sarah
11 ago 2025
·
Se alojó 1 noche
People come here because of the Waterpark. Check in is at 4 and the slide closes at 5. Despite what the website says the park closes at 7. The park opens at 9 but the slide and bar dont open until 11. Breakfast was $75 for 2 people at the restaurant. The couch and carpet had a lot of stains. They don't have fitted sheets so you end up touching the mattress cover. My sheets had stains. No matter what you set the ac at the thermostat says it's between 71-73 in the room whether it feels hot or cold it's 71-73. No outside food or drinks at the Waterpark regardless if the onsite bar/restaurant is open or not. The lazy river gets very very dirty by the end of the day. The adults only pool is in full sun most of the day
People come here because of the Waterpark. Check in is at 4 and the slide closes at 5. Despite what the website says the park closes at 7. The park opens at 9 but the slide and bar dont open until 11. Breakfast was $75 for 2 people at the restaurant. The couch and carpet had a lot of stains. They don't have fitted sheets so you end up touching the mattress cover. My sheets had stains. No matter what you set the ac at the thermostat says it's between 71-73 in the room whether it feels hot or cold it's 71-73. No outside food or drinks at the Waterpark regardless if the onsite bar/restaurant is open or not. The lazy river gets very very dirty by the end of the day. The adults only pool is in full sun most of the day
6
michael
16 feb 2025
·
Se alojó 4 noches
The outdoor amenities are outstanding. Lots of flower beds and very pleasing to the eye the SW look and water park area. The hotel itself really needs a major update. 1. Carpet in the room is old and worn. 2. Bathroom is nothing special, bathtub with a shower curtain and old toilet that’s low to the ground. 3. Common elevator looked more like a freight elevator the way the walls were scuffed up. 4. Bed - kinda hard and some lumps. 5. On site restaurant will require you to walk 1/4 as it sits by the pool area. Rainy days could pose a challenge. 6. Northpoint facility has huge spider webs in the ceiling as you come in, can’t believe no one hasn’t seen that. 7. No limited access to hotel rooms, anyone can walk in off the street and go straight to a room, so not very secure. This place has the potential to be an amazing facility but a 2nd dining option and indoor connectivity should be added.
The outdoor amenities are outstanding. Lots of flower beds and very pleasing to the eye the SW look and water park area. The hotel itself really needs a major update. 1. Carpet in the room is old and worn. 2. Bathroom is nothing special, bathtub with a shower curtain and old toilet that’s low to the ground. 3. Common elevator looked more like a freight elevator the way the walls were scuffed up. 4. Bed - kinda hard and some lumps. 5. On site restaurant will require you to walk 1/4 as it sits by the pool area. Rainy days could pose a challenge. 6. Northpoint facility has huge spider webs in the ceiling as you come in, can’t believe no one hasn’t seen that. 7. No limited access to hotel rooms, anyone can walk in off the street and go straight to a room, so not very secure. This place has the potential to be an amazing facility but a 2nd dining option and indoor connectivity should be added.
4
Lindsey
26 jul 2025
·
Se alojó 5 noches
We stayed in an Agave King Suite in the north building. The Good: This property is convenient to Phoenix, Sky Harbor Airport & Scottsdale. The nachos at the on-site restaurant were good. Service was hit and miss. The lazy river is fun and probably the only thing keeping this property afloat, no pun intended. The closet lights up inside. I enjoyed sitting on the balcony with a glass of wine. I slept well on the bed. The fridge, while small, was quite deep and held a surprising amount. There was plenty of hot water. The Bad: This property is extremely run down. I didn't want to believe the reviews, but it's true. I thought by booking an "Agave" suite we would avoid that, but no. The rooms are tiny and dark. The way the pictures are taken is deceiving. No microwave or bar sink. The toilet/shower area was extremely small. Large people would struggle. The property has really been let go. Stairs had huge chipped tiles...lawsuit waiting to happen. Floor tiles all over property had sticky spills & stains. There was garbage. The planters are not cared for. They empty or had dead/dying plants. Those that survived were overgrown and unkempt. It was sad. The main fountain at the entrance was dry. Part of the pool was taped off and dry. Internet went out. Directions to makeshift lobby were non-existent. They won't let you use a baggage cart. Old signage to "amenities" that no longer exist. Walk by the huge, stinky dumpster to access the water park. Smell pot smoke the entire stay.
We stayed in an Agave King Suite in the north building. The Good: This property is convenient to Phoenix, Sky Harbor Airport & Scottsdale. The nachos at the on-site restaurant were good. Service was hit and miss. The lazy river is fun and probably the only thing keeping this property afloat, no pun intended. The closet lights up inside. I enjoyed sitting on the balcony with a glass of wine. I slept well on the bed. The fridge, while small, was quite deep and held a surprising amount. There was plenty of hot water. The Bad: This property is extremely run down. I didn't want to believe the reviews, but it's true. I thought by booking an "Agave" suite we would avoid that, but no. The rooms are tiny and dark. The way the pictures are taken is deceiving. No microwave or bar sink. The toilet/shower area was extremely small. Large people would struggle. The property has really been let go. Stairs had huge chipped tiles...lawsuit waiting to happen. Floor tiles all over property had sticky spills & stains. There was garbage. The planters are not cared for. They empty or had dead/dying plants. Those that survived were overgrown and unkempt. It was sad. The main fountain at the entrance was dry. Part of the pool was taped off and dry. Internet went out. Directions to makeshift lobby were non-existent. They won't let you use a baggage cart. Old signage to "amenities" that no longer exist. Walk by the huge, stinky dumpster to access the water park. Smell pot smoke the entire stay.
4
Esprit
16 jul 2025
·
Se alojó 2 noches
We stayed on the second floor and had a lot of luggage, but unfortunately, the elevator was out of service. To make matters worse, the luggage caddy was chained and padlocked to a fence, so we couldn’t use it. One of the two phones in the room didn’t work, and our room overlooked a parking lot that was under construction, which also meant that available parking was minimal. The carpet in our room was visibly dirty, which was disappointing. The waterpark slide was closed when we arrived, though it did open the following day. Still, there was a noticeable lack of staff and security presence. In the lazy river, we saw a couple feeding their completely nude infant, no diaper or swim diaper, while kids were jumping off the bridge into the lazy river. It felt chaotic and unsafe. The pool had a swim-up bar, but there was no staff attending it. Later, the bathroom sink handle detached in my hand. We were also woken up early by loud drilling as maintenance worked on what seemed to be cable or internet installation. Speaking of internet, the Wi-Fi was extremely slow, and I had to use my personal hotspot. On a positive note, the staff we did encounter were friendly. One gentleman from Boston stood out, he unlocked the luggage caddy for us and helped load our belongings into the car. He was the highlight of our stay, and I appreciated his help more than I can say. Unfortunately, that kindness wasn’t enough to offset the overall experience. I won’t be returning.
We stayed on the second floor and had a lot of luggage, but unfortunately, the elevator was out of service. To make matters worse, the luggage caddy was chained and padlocked to a fence, so we couldn’t use it. One of the two phones in the room didn’t work, and our room overlooked a parking lot that was under construction, which also meant that available parking was minimal. The carpet in our room was visibly dirty, which was disappointing. The waterpark slide was closed when we arrived, though it did open the following day. Still, there was a noticeable lack of staff and security presence. In the lazy river, we saw a couple feeding their completely nude infant, no diaper or swim diaper, while kids were jumping off the bridge into the lazy river. It felt chaotic and unsafe. The pool had a swim-up bar, but there was no staff attending it. Later, the bathroom sink handle detached in my hand. We were also woken up early by loud drilling as maintenance worked on what seemed to be cable or internet installation. Speaking of internet, the Wi-Fi was extremely slow, and I had to use my personal hotspot. On a positive note, the staff we did encounter were friendly. One gentleman from Boston stood out, he unlocked the luggage caddy for us and helped load our belongings into the car. He was the highlight of our stay, and I appreciated his help more than I can say. Unfortunately, that kindness wasn’t enough to offset the overall experience. I won’t be returning.
8
Spring
21 sept 2025
·
Se alojó 1 noche
Spacious rooms and there’s always plenty to do!
Spacious rooms and there’s always plenty to do!
6
Rebeca
12 ago 2025
·
Se alojó 4 noches
During our stay, there was ongoing renovation work in the South Point rooms, which was not communicated at the time of booking. The amenities closed earlier than expected, with no operational hotel bar—only a stand with a cooler for beverages. Additionally, the pool bars and stands closed well before the pool itself, and the air conditioning unit struggled to maintain a comfortable temperature. Despite running continuously throughout our four-night stay, the AC never reached the desired auto temperature setting. The mini fridge was unable to keep items cold, requiring us to request a second unit, which performed slightly better. These issues were reported, but there appeared to be a lack of urgency in addressing them. Although the AC unit was inspected, no resolution was provided. Considering the outdoor temperatures in Phoenix ranged from 110 to 118 degrees Fahrenheit during our visit, this was quite disappointing. Furthermore, the bathtub faucet seemed to have a faulty mixing valve, resulting in a constant cycle between extremely hot and cold water. Once hot water was turned on, it did not regulate properly, and the temperature had to be manually adjusted to cold to achieve a reasonable temperature.
During our stay, there was ongoing renovation work in the South Point rooms, which was not communicated at the time of booking. The amenities closed earlier than expected, with no operational hotel bar—only a stand with a cooler for beverages. Additionally, the pool bars and stands closed well before the pool itself, and the air conditioning unit struggled to maintain a comfortable temperature. Despite running continuously throughout our four-night stay, the AC never reached the desired auto temperature setting. The mini fridge was unable to keep items cold, requiring us to request a second unit, which performed slightly better. These issues were reported, but there appeared to be a lack of urgency in addressing them. Although the AC unit was inspected, no resolution was provided. Considering the outdoor temperatures in Phoenix ranged from 110 to 118 degrees Fahrenheit during our visit, this was quite disappointing. Furthermore, the bathtub faucet seemed to have a faulty mixing valve, resulting in a constant cycle between extremely hot and cold water. Once hot water was turned on, it did not regulate properly, and the temperature had to be manually adjusted to cold to achieve a reasonable temperature.
6
Lynne
3 mar 2025
·
Se alojó 1 noche
We stayed in the Agave sweet area. It was extremely loud at night due to the parking lot and cars revving their engines all night long. Our TV also did not work in our room.
We stayed in the Agave sweet area. It was extremely loud at night due to the parking lot and cars revving their engines all night long. Our TV also did not work in our room.
8
Thomas
21 ago 2025
·
Se alojó 2 noches
Hotel is being renovated. Construction noise starting at 6am. Some lights did not work and there was rust in the bathtub. However, overall it was an enjoyable stay.
Hotel is being renovated. Construction noise starting at 6am. Some lights did not work and there was rust in the bathtub. However, overall it was an enjoyable stay.
6
Jessica
9 nov 2025
·
Se alojó 3 noches
Room was ok, bathroom (shower and toilet area) extremely small. No water in our room for almost 8 hours. Which was very disappointing since we were in the pool and bed to shower to go on with the day. Water park area was great.
Room was ok, bathroom (shower and toilet area) extremely small. No water in our room for almost 8 hours. Which was very disappointing since we were in the pool and bed to shower to go on with the day. Water park area was great.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y complaciente, con registros rápidos y traslados útiles, pero numerosas reseñas mencionan un seguimiento lento, fallas en el servicio de limpieza y, en ocasiones, grosería o una mala comunicación sobre los impactos de la construcción.
Reseñas de huéspedes relacionadas
10
Stephanie
26 jul 2025
·
Se alojó 2 noches
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
4
Todd
30 ago 2025
·
Se alojó 1 noche
While areas are under construction staff could make up the inconveniences with a proper attitude. Facilities are old and dirty
While areas are under construction staff could make up the inconveniences with a proper attitude. Facilities are old and dirty
8
Melissa
11 ago 2025
·
Se alojó 5 noches
The staff were excellent. Especially Xavier and Hassam. Very helpful. Parking was okay but i checked in late and because the property is so large its a long long walk through a maze to get to the room. There was no luggage cart available to help me with my stuff. I found one later with a bike lock on it. So i brought 4 peoples stuff to the room myself it was 115 degrees and not fun. Breakfast not included and the restaurants are expensive. No microwave in the room. I went to the grocery store and made food. Non alcoholic Drinks were 12 bucks at the pool and you werent allowed to bring in your own. I ordered some smoothies for me and the kids and the guy in front of me got an extra cup with the extra amount in the blender. I got mine and watched the bartender pour my extra stuff in some other ladies cup on the other side of the bar. 4 smoothies was 48 plus credit card fees in USD and exchange into Cdn was almost 75 bucks. Paying cash wouldve been less. Overall nice stay and mostly awesome staff but expensive and too big of a property for me. The fire alarms also went off twice for no reason. Being on the 4th floor with 3 kids was anxiety inducing. Sofabed was not comfortable and the AC didnt cool down the living room. So i bought a fan
The staff were excellent. Especially Xavier and Hassam. Very helpful. Parking was okay but i checked in late and because the property is so large its a long long walk through a maze to get to the room. There was no luggage cart available to help me with my stuff. I found one later with a bike lock on it. So i brought 4 peoples stuff to the room myself it was 115 degrees and not fun. Breakfast not included and the restaurants are expensive. No microwave in the room. I went to the grocery store and made food. Non alcoholic Drinks were 12 bucks at the pool and you werent allowed to bring in your own. I ordered some smoothies for me and the kids and the guy in front of me got an extra cup with the extra amount in the blender. I got mine and watched the bartender pour my extra stuff in some other ladies cup on the other side of the bar. 4 smoothies was 48 plus credit card fees in USD and exchange into Cdn was almost 75 bucks. Paying cash wouldve been less. Overall nice stay and mostly awesome staff but expensive and too big of a property for me. The fire alarms also went off twice for no reason. Being on the 4th floor with 3 kids was anxiety inducing. Sofabed was not comfortable and the AC didnt cool down the living room. So i bought a fan
10
Kiesha
24 ago 2025
·
Se alojó 4 noches
Great stay, staff super friendly and helpful.
Great stay, staff super friendly and helpful.
6
Trish
20 ago 2025
·
Se alojó 2 noches
Had to wear my shoes in my room due to filthy stained carpets. I reported it and sent pictures but heard nothing back. When I come again in Nov I would like to stay in one of the newly renovated rooms at a discount price!
Had to wear my shoes in my room due to filthy stained carpets. I reported it and sent pictures but heard nothing back. When I come again in Nov I would like to stay in one of the newly renovated rooms at a discount price!
10
Angel
4 oct 2025
·
Se alojó 1 noche
Clean room, friendly staff!
Clean room, friendly staff!
8
Candice
25 ago 2025
·
Se alojó 1 noche
Got 2 rooms for the weekend with kids. Rooms were clean enough. Could tell they needed updated, but didn't interfere with quality of our stay. I really liked the layout of the suite with the bathroom being in the middle between the living room and bedroom. We had stayed somewhere else where the only bathroom in the suite was in the bedroom so anyone staying in the living room had to keep coming into the bedroom. I was not aware the hotel was under renovation when I booked the stay. It looks as tho the renovation will be great and is much needed. It did cause limited parking and did not have the full Starbucks like shown in the photos as that is in a different lobby than the one in use. Overall, we didn't really have any complaints about the spaces we used or the service. We got extra towels quickly when needed.
Got 2 rooms for the weekend with kids. Rooms were clean enough. Could tell they needed updated, but didn't interfere with quality of our stay. I really liked the layout of the suite with the bathroom being in the middle between the living room and bedroom. We had stayed somewhere else where the only bathroom in the suite was in the bedroom so anyone staying in the living room had to keep coming into the bedroom. I was not aware the hotel was under renovation when I booked the stay. It looks as tho the renovation will be great and is much needed. It did cause limited parking and did not have the full Starbucks like shown in the photos as that is in a different lobby than the one in use. Overall, we didn't really have any complaints about the spaces we used or the service. We got extra towels quickly when needed.
4
francisco
31 jul 2025
·
Se alojó 2 noches
The lady at the front desk was rude. Almost seemed annoyed when we checked in.
The lady at the front desk was rude. Almost seemed annoyed when we checked in.
10
Robin
2 sept 2025
·
Se alojó 3 noches
I would stay at this resort anytime without question. The staff is beyond amazing, the property is so clean, it's conveniently located, and I can't say anything negative about this property! Don't hesitate to stay here because you won't regret your decision, I promise. The Bellmen were probably our favorite people on the property, including Dick and Xavier, who made the entire trip so amazing for us!!! I will be back for sure!!! Can't wait to see the new renovations, too!
I would stay at this resort anytime without question. The staff is beyond amazing, the property is so clean, it's conveniently located, and I can't say anything negative about this property! Don't hesitate to stay here because you won't regret your decision, I promise. The Bellmen were probably our favorite people on the property, including Dick and Xavier, who made the entire trip so amazing for us!!! I will be back for sure!!! Can't wait to see the new renovations, too!
10
Shawna
9 ago 2025
·
Se alojó 3 noches
The staff was friendly and helpful! When we called for a ride they were prompt. Had a wonderful family trip!!
The staff was friendly and helpful! When we called for a ride they were prompt. Had a wonderful family trip!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para las atracciones de Phoenix y cerca de restaurantes; muchos utilizan servicios de transporte compartido o los traslados del hotel. La gran propiedad puede ser confusa para navegar, y la construcción reduce el estacionamiento; algunas áreas no son muy transitables a pie.
Reseñas de huéspedes relacionadas
8
Holly
4 jul 2025
·
Se alojó 2 noches
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
10
kimberly
25 abr 2025
·
Se alojó 3 noches
Had a fantastic stay! Lazy river was great. Staff were really nice. There’s a sports bar across the street with good food and karaoke on Thursday nights. Less than 10 minute walk is a little bistro that serves amazing coffee and breakfast/lunch options. The resort also offers dining options they will shuttle you to. We did not have a car and it was easy to navigate where we wanted to go by uber or Lyft.
Had a fantastic stay! Lazy river was great. Staff were really nice. There’s a sports bar across the street with good food and karaoke on Thursday nights. Less than 10 minute walk is a little bistro that serves amazing coffee and breakfast/lunch options. The resort also offers dining options they will shuttle you to. We did not have a car and it was easy to navigate where we wanted to go by uber or Lyft.
10
Thomas
15 abr 2025
·
Se alojó 5 noches
Very nice accommodations and a very convenient location
Very nice accommodations and a very convenient location
10
Frank
11 mar 2025
·
Se alojó 1 noche
Helpful staff and good location.
Helpful staff and good location.
6
monica
2 sept 2025
·
Se alojó 4 noches
had a 2 queen suite for 4 nights in august '25. pros: nice size room w/separate living area and a little balcony w/2 chairs & a small table...fridge...didn't see a microwave, but when i asked where it was located, they offered to have one sent to my room - LOVE...room was clean, and i always saw someone cleaning...beds were comfy...felt safe...on our last nite we stumbled on a neat little dispensary down the street called Sunday Goods. cons: not a walkable area...lots of construction going on...the spa/gym was not in the same facility, not really walkable either...the "resort" area with the waterpark had lots of construction going on, not really walkable, but also could not find a parking space w/in reason, so never got to go...the one pool at the hotel was decent size, w/a swim-up bar, unfortunately the bar was not up & running, it looks like it should be condemned...there's an ice machine on each floor, unfortunately the one on my floor (3rd) was out of order...one of the two elevators was out of order for the first two days. i would not return (on my dime).
had a 2 queen suite for 4 nights in august '25. pros: nice size room w/separate living area and a little balcony w/2 chairs & a small table...fridge...didn't see a microwave, but when i asked where it was located, they offered to have one sent to my room - LOVE...room was clean, and i always saw someone cleaning...beds were comfy...felt safe...on our last nite we stumbled on a neat little dispensary down the street called Sunday Goods. cons: not a walkable area...lots of construction going on...the spa/gym was not in the same facility, not really walkable either...the "resort" area with the waterpark had lots of construction going on, not really walkable, but also could not find a parking space w/in reason, so never got to go...the one pool at the hotel was decent size, w/a swim-up bar, unfortunately the bar was not up & running, it looks like it should be condemned...there's an ice machine on each floor, unfortunately the one on my floor (3rd) was out of order...one of the two elevators was out of order for the first two days. i would not return (on my dime).
10
Doss
31 jul 2025
·
Se alojó 2 noches
Location
Location
10
tiffany
22 feb 2025
·
Se alojó 2 noches
river water park is amazing rooms are spacious grounds are clean and great mexican restaurant walking distance
river water park is amazing rooms are spacious grounds are clean and great mexican restaurant walking distance
10
Rosa Maria Torres
1 jul 2025
·
Se alojó 2 noches
Great experience and location
Great experience and location
8
Adam
22 sept 2025
·
Se alojó 2 noches
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
8
Cynthia
15 oct 2025
·
Se alojó 1 noche
parking and signage was non existent- it was very hard to find pools, front desk, etc.
parking and signage was non existent- it was very hard to find pools, front desk, etc.
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Comida
Las opciones en la propiedad son limitadas durante las renovaciones, normalmente un restaurante principal más opciones temporales; la calidad es variada y los precios son elevados. El servicio a la habitación a menudo no está disponible, se restringe la comida fuera en el parque acuático y varios bares cierran temprano.
Reseñas de huéspedes relacionadas
10
Stephanie
26 jul 2025
·
Se alojó 2 noches
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
10
Melvin
15 jun 2025
·
Se alojó 3 noches
Big room, lots of pool, lazy river, great restaurants. Staff are friendly. Breakfast is at Hole in the wall which have great food. Bar at the pools have awesome smoothies. Kids enjoyed swimming throughout our stay.
Big room, lots of pool, lazy river, great restaurants. Staff are friendly. Breakfast is at Hole in the wall which have great food. Bar at the pools have awesome smoothies. Kids enjoyed swimming throughout our stay.
4
Steve
29 jul 2025
·
Se alojó 3 noches
The pools were the best the lazy river was a little too warm. The main pools were perfect. The main lobby was under construction. There was a lot of construction going on. I wish we would’ve known there is no restaurants at the hotel no room service. The service was very friendly.
The pools were the best the lazy river was a little too warm. The main pools were perfect. The main lobby was under construction. There was a lot of construction going on. I wish we would’ve known there is no restaurants at the hotel no room service. The service was very friendly.
8
Sarah
17 jun 2025
·
Se alojó 2 noches
Hole in the wall - only dining option outside pool has kitchen working out of mobile kitchen. Sits in middle of hotel construction. Meals and service extremely variable dependent on staff. Rest of property and service okay, but extent of construction inhibits atmosphere of property.
Hole in the wall - only dining option outside pool has kitchen working out of mobile kitchen. Sits in middle of hotel construction. Meals and service extremely variable dependent on staff. Rest of property and service okay, but extent of construction inhibits atmosphere of property.
6
Lety
29 may 2025
·
Se alojó 2 noches
The food was expensive and the quality was not worth the price. The website said food was included at $10 per guest and it was not charged that way. Every day for my family my room was charged more than $200 extra dollars for food service. It didn't taste gourmet even the name of the food was fancy. So no, the hole in the wall was a hoax.
The food was expensive and the quality was not worth the price. The website said food was included at $10 per guest and it was not charged that way. Every day for my family my room was charged more than $200 extra dollars for food service. It didn't taste gourmet even the name of the food was fancy. So no, the hole in the wall was a hoax.
6
Mary
18 ene 2025
·
Se alojó 2 noches
Many of the facilities seemed to be closed. We couldn’t find any food or drinks on site, except Starbucks
Many of the facilities seemed to be closed. We couldn’t find any food or drinks on site, except Starbucks
4
Eduardo
24 ago 2025
·
Se alojó 2 noches
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
6
Cassie
30 abr 2025
·
Se alojó 5 noches
We stayed at this property on 2017, which is why we decided to stay here again. However, a lot has changed and it was very disappointing. The front desk staff had informed us that many of the amenities and restaurants, pool bars, etc. were not open because it was non-peak season. But then after staying at the resort for a couple days, the staff casually be to disclose that “the property just tells guests that you’re around but they won’t extend hours of pool or open restaurants because of staffing issues “, so ultimately it does not have a true resort feel. You have one restaurant, one pool bar, pool closed at 4 and 6 pm on the weekends !!! And the overall property has not been kept up the greatest. The pool that is right beside the front desk, literally has an area that used to be a bar that has standing murky water. We said something to the front desk and they said “the drain doesn’t work”. I understand we live in a world of Uber eats, etc. but nowhere on the website or on Expedia does it disclose that amenities are not in service and there’s only one restaurant on-site. So while it is good to go to other restaurants and support local, ultimately the point of staying out of the resort is to be able to tap into all of the amenities, restaurants, bars, activities in one place.
We stayed at this property on 2017, which is why we decided to stay here again. However, a lot has changed and it was very disappointing. The front desk staff had informed us that many of the amenities and restaurants, pool bars, etc. were not open because it was non-peak season. But then after staying at the resort for a couple days, the staff casually be to disclose that “the property just tells guests that you’re around but they won’t extend hours of pool or open restaurants because of staffing issues “, so ultimately it does not have a true resort feel. You have one restaurant, one pool bar, pool closed at 4 and 6 pm on the weekends !!! And the overall property has not been kept up the greatest. The pool that is right beside the front desk, literally has an area that used to be a bar that has standing murky water. We said something to the front desk and they said “the drain doesn’t work”. I understand we live in a world of Uber eats, etc. but nowhere on the website or on Expedia does it disclose that amenities are not in service and there’s only one restaurant on-site. So while it is good to go to other restaurants and support local, ultimately the point of staying out of the resort is to be able to tap into all of the amenities, restaurants, bars, activities in one place.
2
Laura
28 ago 2025
·
Se alojó 2 noches
I would have liked to have known the hotel was under construction. The walk to the river run had to have been at least a quarter mile from our room. We went to the restaurant for an easy dinner our first night in after an 8 hour drive. The waitress told us there was a large group in front of us but didn’t offer any rolls or chops and salsa or anything. When I responded to automated text, no sort of apology was offered, this is the first bad review I have ever left for a hotel after staying in many all over the world. Very disappointing, to say the least.
I would have liked to have known the hotel was under construction. The walk to the river run had to have been at least a quarter mile from our room. We went to the restaurant for an easy dinner our first night in after an 8 hour drive. The waitress told us there was a large group in front of us but didn’t offer any rolls or chops and salsa or anything. When I responded to automated text, no sort of apology was offered, this is the first bad review I have ever left for a hotel after staying in many all over the world. Very disappointing, to say the least.
8
tareq
8 jul 2025
·
Se alojó 6 noches
Nice property. Only issue I had was the waterpark closing too early at 6pm. That made no sense to me
Nice property. Only issue I had was the waterpark closing too early at 6pm. That made no sense to me
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Mayra
18 ago 2026
·
Se alojó 3 noches
Limpio y muy amplios cuartos Carlos fue de mucha ayuda además éramos varias familias y dejaron que entráramos temprano fueron muy pacientes además las albercas son espectaculares
Limpio y muy amplios cuartos Carlos fue de mucha ayuda además éramos varias familias y dejaron que entráramos temprano fueron muy pacientes además las albercas son espectaculares
10
Yanay
8 jul 2026
·
Se alojó 1 noche
Muy bueno
Muy bueno
10
Rolando
7 jul 2026
·
Se alojó 2 noches
El trato de la muchacha q me atendió el domingo día 5 de julio fue expestacular,en general todo fue de maravillas
El trato de la muchacha q me atendió el domingo día 5 de julio fue expestacular,en general todo fue de maravillas
10
Heidi
3 jul 2026
·
Se alojó 2 noches
Ideal para ir con la familia
Ideal para ir con la familia
10
Ma Del Carmen
22 jun 2026
·
Se alojó 1 noche
Todo está muy bonito y limpio
Todo está muy bonito y limpio
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 23:59
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Phoenix?
¿Cuál es el precio habitual de las habitaciones en este hotel en los próximos meses?
En los próximos 60–90 días, el precio medio de las habitaciones en el Hilton Phoenix Resort at the Peak en Phoenix suele rondar los 229 US$ por noche para dos personas, con un rango de precios entre 229 US$ y 254 US$.
¿Cuándo está el complejo más concurrido o más tranquilo?
Marzo es el mes de mayor demanda en el Hilton Phoenix Resort at the Peak en Phoenix, mientras que septiembre es el más tranquilo. Planee para las multitudes máximas en primavera y espere una ocupación notablemente menor en otoño temprano.
¿Cómo es el barrio y quién se hospeda aquí?
El Hilton Phoenix Resort at the Peak en Phoenix está cerca de lugares de interés al aire libre y familiares como Phoenix Mountains Preserve, Wrigley Mansion y Biltmore Fashion Park, con fácil acceso a Castles N' Coasters para niños. El establecimiento atrae a familias y parejas y se centra en ofertas de spa y deportivas/recreativas junto con servicios para negocios.
¿Cuál es el mes más barato para alojarse aquí?
Agosto es el mes más barato para alojarse en el Hilton Phoenix Resort at the Peak en Phoenix, con un precio medio de 180 US$ por noche; febrero es el más caro, con 361 US$. Tenga en cuenta que el mes más tranquilo es septiembre, lo que difiere del mes más barato.
¿Cómo ha variado el precio por noche en Hilton Phoenix Resort at the Peak en Phoenix en comparación con el de las últimas semanas?
El precio actual en Hilton Phoenix Resort at the Peak en Phoenix es de 220 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 10 % de su media de 238 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 157 US$ y 302 US$.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-30: 165.59895207443236USD
- 2026-10-31: 165.22400055236815USD
- 2026-11-01: 176.48486744155883USD
- 2026-11-02: 222.13311756820679USD
- 2026-11-03: 224.4746121536255USD
- 2026-11-04: 223.04495674209593USD
- 2026-11-05: 230.77202387771607USD
- 2026-11-06: 224.40437603149414USD
- 2026-11-07: 230.77202387771607USD
- 2026-11-08: 192.55972839508055USD
- 2026-11-09: 205.6039946685791USD
- 2026-11-10: 205.13901786880493USD
- 2026-11-11: 211.92310952529908USD
- 2026-11-12: 247.2885692138672USD
- 2026-11-13: 247.2885692138672USD
- 2026-11-14: 238.25611846237183USD
- 2026-11-15: 192.72906409683227USD
- 2026-11-16: 217.7182902534485USD
- 2026-11-17: 218.23137281570433USD
- 2026-11-18: 218.03626678009033USD
- 2026-11-19: 217.91182409362793USD
- 2026-11-20: 218.03626678009033USD
- 2026-11-21: 217.91182409362793USD
- 2026-11-22: 167.71437520980834USD
- 2026-11-23: 167.76523231430053USD
- 2026-11-24: 167.58096075592042USD
- 2026-11-25: 167.76523231430053USD
- 2026-11-26: 167.62431575393677USD
- 2026-11-27: 167.53422211990357USD
- 2026-11-28: 167.40116653671265USD
- 2026-11-29: 186.62499823303222USD
- 2026-11-30: 238.25611846237183USD
- 2026-12-01: 228.22006017303468USD
- 2026-12-02: 228.22006017303468USD
- 2026-12-03: 228.22006017303468USD
- 2026-12-04: 228.22006017303468USD
- 2026-12-05: 228.22006017303468USD
- 2026-12-06: 217.1904256362915USD
- 2026-12-07: 228.22006017303468USD
- 2026-12-08: 228.22006017303468USD
- 2026-12-09: 228.22006017303468USD
- 2026-12-10: 228.22006017303468USD
- 2026-12-11: 228.22006017303468USD
- 2026-12-12: 228.22006017303468USD
- 2026-12-13: 196.99877093734742USD
- 2026-12-14: 194.0974380645752USD
- 2026-12-15: 194.0974380645752USD
- 2026-12-16: 194.0974380645752USD
- 2026-12-17: 198.47754036712647USD
- 2026-12-18: 194.0974380645752USD
- 2026-12-19: 196.99877093734742USD
- 2026-12-20: 198.1118682159424USD
- 2026-12-21: 194.0974380645752USD
- 2026-12-22: 195.101045602417USD
- 2026-12-23: 194.4687837905884USD
- 2026-12-24: 199.12550704421997USD
- 2026-12-25: 199.12550704421997USD
- 2026-12-26: 194.0974380645752USD
- 2026-12-27: 198.1118682159424USD
- 2026-12-28: 194.29685054855346USD
- 2026-12-29: 202.12629836730957USD
- 2026-12-30: 218.06268649902344USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de CleanStay (Hilton).
- Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con este complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 4 menores de hasta 17 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Tasa por uso de wifi en las habitaciones: 9.95 USD por noche (tarifa sujeta a cambios)
- Wifi en las zonas comunes: 9.95ÿUSD por noche (tarifa sujeta a cambios).
- Aparcamiento de vehículos grandes con asistencia: 10.00 USD por noche (entrada y salida libre)
- Mascotas: 100 USD por mascota, por estancia
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Sauna
Servicio de lavandería
Ascensor
Personal multilingüe
Caja fuerte
Salas de reuniones
General
Sauna
Assistive Listening Devices Available
Braille or Raised Signage
Valla alrededor de la piscina
Pool Hoist (on site)
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Actividades
Fitness
Piscina infantil
Water Park Access (free)
Full-Service Spa
Health Club
Hiking/Biking (nearby)
Lazy River
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Terraza
Waterslide
Servicios
Ascensor
Personal multilingüe
Caja fuerte
Salas de reuniones
Servicio de lavandería
Salón de baile
Consigna de equipajes
Registros de entrada y salida exprés
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Center
Conference Space
Laundry Facilities
Porter/Bellhop
Reception Hall
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Aparcamiento
Parking (Self) (free)
Parking (Uncovered)
Parking (Valet) (surcharge)
Internet
WiFi (surcharge)