Baymont by Wyndham Anderson Clemson

The location of the hotel was great. The staff was exceptionally friendly and great! The room did, however, smell a lot like cigarettes and was not as clean as I would’ve liked. The sheets and towels appeared to be stained and the floors had visible dirt on them that hadn’t been cleaned prior to our arrival.

This motel is grossly overrated. Random pieces of furniture are sitting outside of rooms on walkways. I think my room was supposedly newly renovated, but the result was substandard: toilet paper holder hanging out of the wall and never properly installed, shower bar not installed (just two holes in the shower where it’s supposed to be), dried paint splatters on the tub floor and other random places in the room, and general dirtiness throughout. Hair in the tub and dirty surfaces: nightstand, vanity, etc. I reached out to hotels.com to help resolving the situation, but the hotel staff never responded.

Yes

This property is undergoing conversion / renovation and operating while doing so. Had to “clean” the room (wipe down vanity, shower, floor, door mat). What appears to be a new BR door stuck to the point of not closing and had the latch removed. This property is DEFINITELY pet friendly (dog allowed in the breakfast area).

Dirty room and towels. Took $98.32 time 3 frommy credit card without my permission. We left a day early and are hoping Hotels.com will be getting me a refund.