Holiday Inn Resort The Lodge at Big Bear Lake by IHG

Booked a room on a higher floor and because of an event they were having at the hotel. They were overbooked so we were bumped from the room we booked and put in a first floor ADA. It was a birthday getaway and it was very disappointing. we are getting married next January and we were checking out hotels for our guests. Not sure I would recommend. Stillwells was good !!

Great hotel, close to everything. I highly recommend.

Toilet was leaking and the bath tub had water in it when we arrived

A recepcionista foi mau humorada. Dá pra ouvir o barulho dos outros quartos, inclusive a descarga. O Café da manhã é em parceria com outro estabelecimento e com poucas opções.

Great location and very friendly staff. Building was old and could hear everything thru walls. Running water and toilets flushing day and night.