Name: Hilton Garden Inn Dana Point Doheny Beach
Address: 34402 Pacific Coast Hwy, Dana Point, Kalifornien, USA, Dana Point, Kalifornien, US
Price range: 125 $–1.515 $ per night
Rating: 7.5

Was Gäste sagen

Im Hilton Garden Inn Dana Point Doheny Beach loben Reisende durchweg die Lage am Strand und die Aussicht, das freundliche Personal und eine lebhafte Dachbar. Die Meinungen zur Instandhaltung der Zimmer, dem Housekeeping und den Einrichtungen vor Ort sind jedoch gemischt.

Viele Bewertungen erwähnen hohe, obligatorische Parkgebühren und gelegentliche Lärmbelästigung durch die Autobahn, den Zug oder den Bereich der Dachbar. Sauberkeit und Instandhaltung sind inkonsistent, wobei von staubigen oder schimmeligen Badezimmern, Gerüchen, Schädlingen, Flecken und defekten Klimaanlagen, Duschen oder Türen berichtet wird, während andere die Zimmer geräumig, modern und komfortabel fanden. Mehrere Aufenthalte wurden durch Renovierungen, vorübergehende Schließungen, langsame oder defekte Aufzüge oder eingeschränkte Annehmlichkeiten beeinträchtigt. Erwarten Sie einen ausgezeichneten Strandzugang und eine schöne Aussicht, aber variable Standards und zusätzliche Kosten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Dachbar und die Decks mit Meerblick sind besonders hervorzuheben, ebenso wie der einfache Zugang zum Strand. Die Einrichtungen können unzuverlässig sein: Der Pool ist klein und manchmal kalt/schmutzig oder während Renovierungen geschlossen, die Aufzüge sind gelegentlich langsam oder außer Betrieb, und das Parken ist kostspielig und begrenzt.

Reinigung

Die Sauberkeit ist inkonsistent: Während einige Zimmer sehr sauber sind, berichten mehrere Bewertungen von schmutzigen oder schimmeligen Badezimmern, Gerüchen, Flecken, Schädlingen und versäumtem oder verspätetem Housekeeping.

Zimmer

Die Zimmer sind oft geräumig und komfortabel und mit einigen modernen, strandnahen Dekorationen und Balkonen mit Aussicht ausgestattet. Andere berichten von veralteten Ausstattungen, Wartungsproblemen (Klimaanlage, Duschkabinen, Steckdosen, Fernseher), Lärm von der Autobahn/dem Zug oder der Dachbar sowie eingeschränkten Meerblicken, die sich beengt anfühlen.

Dienstleistung

Viele Gäste loben das freundliche und hilfsbereite Personal – insbesondere das Valet-Service und das Barpersonal –, doch der Service an der Rezeption und die Reaktionsfähigkeit des Housekeepings sind inkonsistent, wobei langsame Check-in-/Check-out-Zeiten und unerfüllte Anfragen gemeldet werden.

Ähnliche Gästebewertungen

4

Gina

30. Juli 2025

·

Aufenthalt am 1 Nacht

Upon arrival, to checking in which took 4 hours to get into my two conjoining rooms… which was after the 4pm check in our was a complete nightmare. Was hands-down horrible customer service to getting in our room which keys did not work. Had to come down three times to get new keys to walk into two rooms that smelled like dog and had to call housekeeping to vacuum the room because of dog food that was not cleaned up. I had three senior citizens with me which were sleeping in your lobby as we were awaiting one extra room to be cleaned .I was basically lied to for three hours that it the conjoined room just needed to be inspectedinspected when in essence it needed to be clean, which it was never thoroughly cleaned Very disappointed and will not be going back to this location again. Trust and believe I will be in contact with the regional manager of this location. Kudos to the valet and bell hop staff… the front desk and housekeeping need a little more training in regards to customer service and a little less socializing amongst each other. I would be more than happy to discuss this with a Hilton representative as I too am in the industry and expect much more out of the Hilton.

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10

Victor

15. Aug. 2025

·

Aufenthalt am 1 Nacht

Loved everything about our stay. The valet was amazingly helpful and thoughtful. They made it easy and kept our car up front when we said we would be leaving for dinner soon. I would’ve loved an ocean view but I know it’s not always available.

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2

Pablo

17. Jan. 2025

·

Aufenthalt am 1 Nacht

Terrible service. The staff regodee to honor my Gold Status with Hilton, the two ladies at the front desk were rude not only with me but with everyone, openly stating several times that the hotel is not owned by Hilton. A terrible experience. The room was average, but once again the following morning I needed towels, they never arrived; when I called again after 20 minutes a new gentleman at the front desk simply said to come down and get them, so I had to get dressed to go get my own towels. Would not stay here if they paid me.

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10

Allen

12. Nov. 2025

·

Aufenthalt am 1 Nacht

The courtesy and helpfulness given by Marc at the front desk was exceptional. The thoughtfulness in room design for the comfort and convenience of guests also went far beyond the expected.

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2

elisabeth

10. März 2025

·

Aufenthalt am 1 Nacht

I am a Gold member for Hilton and I had a book using Expedia because they weren't able to figure it out then we had housekeeping knock on our door at 9 AM then the room was dirty then we didn't have enough towels then we paid for complementary breakfast and didn't get it

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6

Jessica

31. Juli 2025

·

Aufenthalt am 3 Nächte

Check in 3:45p Deepthi couldn’t check us in. The room wasn’t ready, so I was to return after 4pm. Clerk at 4:10p did say our assigned room (3rd floor) was not ready but if I would consider the second floor. Yes I did. Check out: we wanted to leave early knowing I would still be charged for the 3rd night. At 10:50p I went to the desk for check out, but was told we can’t be checked out until morning. I clearly understood of paying the full fee and even the last day parking fee. Deepthi, the clerk, again said she couldn’t process the check out. How so? Yet she took my key cards. I said I should be receiving some email about my departure if she can’t due the process. I need proof to show the times and I don’t end up with other charges. Now as I am driving out, I see my email. How is it your desk clerk can’t check a person out? I called the morning to confirm my check out was done and the gentleman said he would do it. I still didn’t get an email. Now I am waiting on my credit card to see the amount The hotel, valet were friendly. The room had spots here & there that were dirty. Eco friendly yes. Walking distance to the harbor. The breakfast diner was 8/10, pricey but okay. My feud was with checking out & it didn’t help that the same first encounter clerk was no help. Ask Victor who was there to witness. So Hilton Garden Inn please contact me for if you want more details. I will definitely be contacting back for final fees. I am only one customer, right, but reviews carry.

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4

Walid

24. Feb. 2025

·

Aufenthalt am 3 Nächte

Am rating the hotel since am hotel manager, Its a clean hotel Good and safe location But i have 2 issues with this place First :when i booked it was not clear about the parking After i booked i got an email that parking is not for free its 40$ a day which is very expensive more than a hotel in Beverly hills Second receptionist never smile They talk to me and other customers in a way like they have authority on us I called the receptionist asked for nife and they said they will send us,after 40 minutes waiting i called no one answered,i went down to the receptionist to ask what happened with the nife she said we dont have room service and when i asked why u made me wait instead of saying that from beginning she was mean and rude to me That happened Saturday noon time

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10

Melissa

8. Aug. 2025

·

Aufenthalt am 3 Nächte

Loved the staff! My wife had a broken ankle and they made sure to accommodate with a handicap accessible room! When we needed toiletries and towels they brought them up quickly! We did have a spider in our room and being 2 short women lol they send maintenance up to get rid of it for us lol the shower pressure was amazing! AC got ice cold and the room was quiet. We didnt hear the road next to us at all! We were there for a wedding and they were very nice and accommodating! Will be staying again!!! Wont share the room number but will request it again if available lol Amazing decks to just hang out on and the bar as well. Drinks were a little too pricey. But yes would stay again!

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10

Randy

2. März 2025

·

Aufenthalt am 2 Nächte

Very nice facility. Excellent service.

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2

Linda

24. Feb. 2025

·

Aufenthalt am 1 Nacht

I was overcharged and no one ther cared that my room was never cleaned

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Direkt gegenüber dem Doheny Beach mit einfachem Strandzugang und Meerblick sowie günstiger Lage zur Autobahn und den nahegelegenen Restaurants. Einige erwähnen Lärm von der Autobahn/dem Zug sowie schwierige Einbahnstraßen oder einen längeren Spaziergang durch den Campingplatz.

Gastronomie

Das hoteleigene Restaurant und die Dachbar erhalten sowohl Komplimente als auch Beschwerden: Einige genossen schmackhafte Mahlzeiten und Sonnenuntergänge, während andere begrenzte Öffnungszeiten oder Speisekarten, langsamen Service oder hohe Preise bemängelten; die Qualität des Frühstücks variiert.

Monat	Durchschnittspreis
Januar	129 $
Februar	148 $
März	225 $
April	174 $
Mai	175 $
Juni	208 $
Juli	283 $
August	256 $
September	256 $
Oktober	185 $
November	179 $
Dezember	145 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $351	17 $322	18 $299	19 $301
20 $169	21 $195	22 $267	23 $257	24 $643	25 $782	26
27 $1.515	28 $173	29 $170	30 $172

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $134	2 $223	3 $225
4 $126	5 $125	6 $129	7 $131	8 $130	9 $297	10 $226
11 $125	12 $126	13 $134	14 $137	15 $130	16 $199	17 $286
18 $127	19 $127	20 $130	21 $131	22 $130	23 $203	24 $215
25 $127	26 $133	27 $149	28 $130	29 $131	30 $150	31 $150

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett, Balkon (Hearing)

Zimmer, 1 King-Bett, Badewanne (Mobility & Hearing)

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett, Badewanne (Mobility)

Suite, 1 King-Bett, Meerblick

Zimmer, 2 Queen-Betten, Meerblick (Hearing with Balcony)

Suite, 1 King-Bett, Balkon

Zimmer, 1 King-Bett, Balkon, eingeschränkter Meerblick

Suite, 1 King-Bett (Hearing)

Zimmer, Mehrere Betten (Hearing)

Zimmer, 2 Queen-Betten, eingeschränkter Meerblick (Hearing with Balcony)

Zimmer, 1 King-Bett

Zimmer, 2 Queen-Betten, Balkon, eingeschränkter Meerblick

Zimmer, 2 Queen-Betten, Badewanne (Mobility & Hearing)

Suite, 1 King-Bett (Surfside Suite with Roll-in Shower)

Gästebewertungen

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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