This stay did not meet my expectations for a Marriott property. Upon arrival, there was a strong smell in the lobby and hallways, and several industrial blowers running throughout, potentially indicating moisture? My room was very small and not like the picture. The door frame looked damaged and the lock didn’t feel very secure. The thermostat did not work and the room was warm and sticky. I tried calling down to the Front Desk and the room phone didn’t work, and they didn’t answer when I called from my cell. I went back to the Front Desk to tell them about the thermostat and I was switched to a different room. The second room was very different from the first - much larger, felt more updated and cleaner, the thermostat and phone worked. Overall, this property gave me the impression that Marriott bought out an old motel and did a very poor job of renovating it, even varying from room to room. Housekeeping came to my room 45 minutes before checkout and attempted to enter, returning again about 15 minutes later. I was disappointed in the overall quality, especially for the price.
This stay did not meet my expectations for a Marriott property. Upon arrival, there was a strong smell in the lobby and hallways, and several industrial blowers running throughout, potentially indicating moisture? My room was very small and not like the picture. The door frame looked damaged and the lock didn’t feel very secure. The thermostat did not work and the room was warm and sticky. I tried calling down to the Front Desk and the room phone didn’t work, and they didn’t answer when I called from my cell. I went back to the Front Desk to tell them about the thermostat and I was switched to a different room. The second room was very different from the first - much larger, felt more updated and cleaner, the thermostat and phone worked. Overall, this property gave me the impression that Marriott bought out an old motel and did a very poor job of renovating it, even varying from room to room. Housekeeping came to my room 45 minutes before checkout and attempted to enter, returning again about 15 minutes later. I was disappointed in the overall quality, especially for the price.