Check-in could have been better; one clerk knew what she had done to set us up in a room and the other clerk had no idea what was going on and told us to come back at a later time. The issue was corrected. We were staying for 4 nights and the room they gave us was right next to the roadway, traffic noise all night all, trucks, motorcycles and cars. The room above us :( you could hear when they flushed, the pipes ran right down our wall so you could hear the water going through the pipes, it was like a "No Tell Motel". Getting into and out-of the hotel was dangerous, the road curved and was on a hill, you could not see the traffic coming when making a left turn, neither left or right. Making a right turn was just as bad, you couldn't see the traffic coming from the left. Then they advertise coffee makers in the rooms, but they had removed them from all the rooms, you had to go to the lobby to get your coffee and that was an uphill and downhill walk just to get coffee. I had to buy a thermos and fill it one cup at a time and take it to my room so I could have my coffee in the morning without having to walk up and downhill just to get one cup of coffee out of a machine! Then they didn't tell us about the discount we could get at the local restaurant, after we had eaten there, I thought to ask about it and sure enough we were entitled to a discount. We won't stay at this hotel ever again; there's better one in the area. If you stay there, don't stay in room #235!!!
Check-in could have been better; one clerk knew what she had done to set us up in a room and the other clerk had no idea what was going on and told us to come back at a later time. The issue was corrected. We were staying for 4 nights and the room they gave us was right next to the roadway, traffic noise all night all, trucks, motorcycles and cars. The room above us :( you could hear when they flushed, the pipes ran right down our wall so you could hear the water going through the pipes, it was like a "No Tell Motel". Getting into and out-of the hotel was dangerous, the road curved and was on a hill, you could not see the traffic coming when making a left turn, neither left or right. Making a right turn was just as bad, you couldn't see the traffic coming from the left. Then they advertise coffee makers in the rooms, but they had removed them from all the rooms, you had to go to the lobby to get your coffee and that was an uphill and downhill walk just to get coffee. I had to buy a thermos and fill it one cup at a time and take it to my room so I could have my coffee in the morning without having to walk up and downhill just to get one cup of coffee out of a machine! Then they didn't tell us about the discount we could get at the local restaurant, after we had eaten there, I thought to ask about it and sure enough we were entitled to a discount. We won't stay at this hotel ever again; there's better one in the area. If you stay there, don't stay in room #235!!!