Relax Suites Extended Stay - La Mirada

Everything is torn down. Rotten stinky dog peed on disgusting! The property is dirty outside covered in trash rank, stinky dog poop everywhere! None of the key doors work. They are all broken, extremely old, broken spring beds! Foul stained carpets through hallways. Everything including the elevator reeks like dog pee! The bedding had cigarette Burns. The floor had mold! We were exhausted from our trip and just needed some sleep. It smelled terrible. It looks terrible. If I wasn't afraid of continuing to drive, I would have left! Worst hotel I have ever seen

When we drove on to the property, there were several parking spots that had broken glass, and it smelled like urine through the whole property

No elevator, very smelly

It’s not the worst place ever good price but kind of unsafe and sketchy the side doors to hotel are all just unlocked and the AC doesn’t work in the rooms but overall pretty clean there sometimes would be trash bags just sitting in the hallways

The parking lot was full of homeless people, it was very dirty, cars were parked badly, and there was no security.

First it smells like marijuana in the elevators going to the room again it smells very stingy. Smoky got into the room. Restroom was terrible. Looks like the maid never cleaned the bathroom correctly. Roaches had to go get towels for the bathroom rugs on the floor. You’ll be vacuum and washed very ugly. Talk to the guest services explain what’s going on. You can trade me that they were working on it on renovating the hotel but for now I will stay away from this hotel until a couple of years from now.

I could bring my dogs. There were people in the hallways and cars driving around the hotel all night. There were two homeless girls sitting with their pitbull dog outside the front entrance and then on the curb across from the hotel my second day. There was a foul odor in the stairway. My refrigerator hummed and my shower plugged.

Came across cockroaches in bathroom. The hallway carpet dirty and need update. There are people hanging outside front door throughout daytime.

This place is filthy and should be condemned! How is it still open? The rugs in the hallways are so dirty they're now black! The stairwells stink of urine and the outside has dog droppings everywhere. Staff act as if youre not a paying customer when you ask for towels that should already be in the room prior to check in.

This place waa the most horrible hotel i have ever stayed and booked thru hotels.com. The hotel looks nice on tje outside but as soon as you pull into the parking lot it ia disgusting. People are sleeping in their cars. The smell of urine permeates the entrances and the elevator. Once in the room there was blood on the sheets. We had moved the lounge chair to adjust things and there was a bag that lookes that beed used for drugs empty on the floor. We tried to make the best of m it but coold not put up with how dirty the bes was so we bought cheap sheets cause they wouls not replace them. And when ww went to chnge them more stains on mattress. Had to change rooms aftwr arguing but we checked 2 before we accepted one. HORRIBLE. SHAME ON BOTH THE PLACE AND HOTELS.COM

Awful stay. The first room they gave me smelled so bad, I had to ask for another one. The second one was just as bad. I think they allow dogs and don't really clean them well. Their general cleaning also lacks standards. Stains and gunk on the wall. I had to go down the talk to the front desk about the sink being backed up. They didn't want to clean it at first saying that its only going to happen again. I insisted they had someone come clean it up. Don't bother staying here

We didnt have a breakfast, the room was dirty housekeeping tried to accommodate date us , but not their fault the mattress had stains , we saw this because the bed was not made up with clean sheets when we arrived ,had stains and they had to change, we only got 1 towel , 1 little bar of soap, i kept all lights on because afraid of cockroaches , sorry to say all this but not a clean place at all , to be very honest this place needs serious renovation , plus the front lobby smelled like Marijuana , we would of checked out but had to be at a wedding and drove 6 hours to get there so not much choice since most hotels around were already booked on a saturday..just so you know the pictures you have online were probably taken when this place first opened but there are difiantley not recent .

Roaches in the room. Sticky floor. 1 single towel. Tub clogged. Pee on ground by toilet

Never been catfished so hard. Everything was dirty and ran down. Toilet didn't flush. Everything was musty. Have been in motels cleaner than this

Infested with bed bugs. We left within two minutes of walking in and seeing live bed bugs all over the bed

We are never going back to this property. Facility was dirty. Room carpet was filthy. There were roaches. There was a foul scent inside the room.

First off it looks nice from the outside but once inside it’s grimey,dingy, and smells like animal piss. Then head over to elevator and it was full of graffiti and was dirty. The hallway to the rooms carpet smell like dog piss and looked like it hasn’t been cleaned in years. Also not well lit. Then you enter your room. And looked like the floor wasn’t even cleaned. It’s an old hotel I get it. But the bed was squeaky and I feel the coils on my back. And the ROACHES in the bathroom. You all need to update the pictures on website it was falsely advertised. Stay at your own risk. They do have security sitting outside all night. So I wondered why they need that service. And the breakfast they advertised was instant oatmeal and coffeee. I should have took pictures.

Experience was not good at all as soon as you walk into the hotel it smells like cigarettes in the lobby. The room was ok the bathroom had a very strong smell of Clorox. The sheets on the bed and towels were stained. No towels in room you had to go to lobby and ask for towels everyone you needed them. The bathroom did not have shampoo conditioner or hairdryer. The fridge had a bad smell . The microwave was rusted. I asked to get a refund the hotel asked me to talk to hotels.com and hotels.com told me to talk to the hotel staff no hep from anyone

The rooms have roaches & it smells really bad. I felt so uncomfortable. I couldn’t stay for even 5 min.

The hotel had trash everywhere, in the entrance, hallways, the elevator, parking lot. It smelled badly. The room had cockroaches in the room & bathroom. They had 1 medium towel & 1 large towel for 2 people. No soap, hair shampoo nor conditioner. The carpet in the room was filthy. I will never stay there again. We arrived Kate at night and it took about 30 minutes to get us a room. So sad we stay as we had no other place to go that night.

A little disappointed they didn’t offer a partial refund when I booked 5 nights and their appliances didn’t work. The refrigerator wasn’t working that good but the freezer section was fine. The microwave circular glass tray wasn’t the right one so it was lopsided made noise and whatever was in the microwave it could’ve fell over. The worst part about the room was the bathroom sink didn’t work at all. So I checked underneath the bathroom and noticed the water was shut close so I turned them on. The water started to work but next thing you know it started leaking a bunch of water from under the sink. Which is why the water was shut from the beginning. Lastly the shower you could noticed the water wouldn’t shut off completely so it leaked and it was hot water so the bathroom was always hot. What I didn’t noticed the first time using the shower was the 3rd night I noticed when you first turn on the shower the water comes out brown/yellow ish which was disgusting and they couldn’t move me rooms bc their were full. After telling the other workers up front and I believe the owner or manager was there and overheard me but yet still did not offer me a refund or some compensation for the days I was in that room. I mean $20 off each night would’ve been awesome. But the fact nothing was done or given to me and the fact I have to even say something well makes me not want to spend a single dollar here again. And writing a negative review does more harm to the business since they did nada.

The first room I checked into had 2 cockroaches walking around the bathroom. The second room, while no bugs, had graffiti on the pictures and the smoke detector was hanging from the ceiling and wrapped in plastic. Cleanliness was at a minimal. Noise from the other rooms made it hard to sleep. Had I not been so tired when I arrived, I would have left.

Check in was bland. The staff had limited greeting and hospitality. It wimould be considered as rude. I did have to question the staff what I am signing after the flipped an ipad around and told me to sign. He then looked at his co-worker concerned. I had to explain that imI would just like to know what I am signing. The common area was busy with guest checking and out. Some just loitering. The clientele appeared to be transients. The room was quaint and run down. It came with a stove for cooking but absolutely no cooking utensils, cups, plates, etc. Pointless to offer if guest have to lug their own around. The hallway carpet hasnt seen a vacuum since it opened in 1960. Overall, I would probably stay since ive seen worse.

This hotel may seem decent on the outside and even in the lobby but all that changes once you get on the elevator. We walk into our room and there was a broke water painting brush on the counter, the sink hadn’t been cleaned in who knows how long, the mirror was drawn on and had math problems on it, and the sheets were drawn on… this place was disgusting I have no idea how they are in business other than by drug addicts and prostitutes. I checked out after 20 minutes of being there and even that was too long. This hotel should be closed immediately. Another couple I had overheard was leaving due to mold in their room and another person was leaving due to roaches. This hotel is absolutely unacceptable.

shower was broken. breakfast very limited

It’s not the worst place ever good price but kind of unsafe and sketchy the side doors to hotel are all just unlocked and the AC doesn’t work in the rooms but overall pretty clean there sometimes would be trash bags just sitting in the hallways

The elevator, hallway , and our room smelled like cigarettes. The room first room we were in had ashes all over the counters , the floor was wet and damaged we had to switch rooms. The second room was tagged with graffiti, smelled like cigarettes, and there rooms were not cleaned properly. The previous guest left a pair of shoes. The sheets were badly stained. I was staying with my two young children to get away from the our hot house and to stay in a room with AC. That was the only good thing about the place was the AC worked very well.

Bed is comfortable, and we were not expecting a kitchen so that was a A++. Also it’s dog friendly for next visit.

The room neat and tidy nice big fridge and microwave

Check in was a breeze and the room was clean. Plus you won't find a room with a full kitchen for this price.

This place was not clean. You have to ask for anything you need. The staff do not understand the concept of hospitality and customer service. This place attracts some shady characters. It smelled, some things were broken or didn’t work in the room and was not clean. One night someone set off the fire alarm twice at 3am and apparently thought it would be funny. I switched hotels and will never stay here again.

The hotel is atrocious. Roaches everywhere throughout the property and in the rooms. Hallway carpeting is full of stains and mold and all walls are covered in dirt and smudges. Elevator is a cesspool. The front desk staff is completely useless. They don’t care if you are standing in front of them for half hour while they are conducting personal business in the phone. They don’t pay attention to any complaints and are don’t even bother replying to your inquiries . You have a better chance to get a quicker and more intelligent answer from a door stop. The place should be shut down and demolished. The only reason I stayed is because they refused to provide a refund or change my room so I was not going to just give my money away.

When I arrived, I had to wait 30 min before someone came to the front desk to check me in. There are people staying long term, and it felt like low income housing. When I got to the room the shower curtain was falling out of the wall. My daughter and I didn’t feel safe, so we just left. No one at the front desk again to talk to about a refund so I forfeited the cost of the room.

It was a very good stay. Very respectful people and very helpful as well. Over all very good experience

Staff was very friendly, had to change rooms due to a booking mishap (our fault), and they got us moved quickly to a new room. However, the new room had garbage under the bed and someone else's food in the cabinets

Poor customer service

Needed to do early check in as we arrived a few hours early. Staff was very accommodating.

Great stay, peaceful and staff were super nice! :)

Front desk service was very good.

Check in was very quick. Hotel was quiet.

This is an ok place to stay, but it is in the middle of nowhere. I was booked here for business travel, and there was nowhere within walking distance to eat. Door Dash did work well here though.

The property is located in a very industrial area and it does appear that the property is housing people that are very questionable. There was a strong smell of marijuana throughout the entire property and I would not consider this to be a safe or welcoming place for a family, especially with children.

The room had an ok smell. A bit cigarette odor. Hair in one of the drawers. Refrigerator had rust or mold stains. Bed was comfy. Homeless people hanging out in front of hotel. Easy check in and check out.

Easy and fast check in, wonderfully pet friendly, not spotless but clean and no smells (and I’m a super smeller!), price was right! There were construction noises in the room nextdoor, but luckily those subsided before bedtime. The immediate area doesn’t have much to offer, however its near the highway and there are lots of food/businesses within a short drive. Me and the pups plan to stay here every time we visit my daughter at Biola U nearby!

Location is convenient right next to Freeway little hidden Hotel with the security in common welfare of a quick trip

Poor area

It was quiet people friendly it look safe everyone walking arounf at one or teo in the morning

Property was quiet and secluded in an industrial area. The area looked safe. As for the Property itself, it was very clean. Like it smelled really clean too which i absolutely loved!!! The room was nice and spacious as well.

The studio room had a small kitchen with a full refrigerator, stove,and microwave. For the price it was so worth it. Close to the northwoods inn, knotts, disneyland resort and so much more.

So the location was great and room was good. There is roaches. We had to deep clean our room. It’s dog friendly so the stairs smell like dog pist lol.

Definitely not a place to take your family. Unsafe and sketchy area. Breakfast is a scam: granola bars, instant oats, and watered down coffee. If you do stay, please check the bedsheets and the mattress. The room has an unpleasant and old scent to it. Also, my sheets and mattress had blood stains and black marks on them. Either the staff do not care to throw the sheets away and rewash them or some dangerous things went down in my room.

shower was broken. breakfast very limited

No hot water in the shower and b’kfast is very limited I do not recommend

We were disappointed by the state of the hotel compared to the photos shown when we booked. The room had stained carpet, curtains with tons of holes, and the fridge and microwave were dingy and stained. The housekeeping was effective but someone left a half drank water bottle in our room. No coffee pot in our room and the “continental breakfast” was some instant oatmeal and granola bars. Staff was nice enough.

First off it looks nice from the outside but once inside it’s grimey,dingy, and smells like animal piss. Then head over to elevator and it was full of graffiti and was dirty. The hallway to the rooms carpet smell like dog piss and looked like it hasn’t been cleaned in years. Also not well lit. Then you enter your room. And looked like the floor wasn’t even cleaned. It’s an old hotel I get it. But the bed was squeaky and I feel the coils on my back. And the ROACHES in the bathroom. You all need to update the pictures on website it was falsely advertised. Stay at your own risk. They do have security sitting outside all night. So I wondered why they need that service. And the breakfast they advertised was instant oatmeal and coffeee. I should have took pictures.

Only a muffin and breakfast bar for their free coffee

Place was dirty, first room sink was clogged, roaches on the floor and AC wasn't working. They offered us a second room which was full of graffiti from the bathroom to the fridge and even inside the drawers. Also it is advertised to have breakfast included, their idea of breakfast is coffee and the option of either a granola bar OR a pack of instant oatmeal.We stayed for 1 night as we had no other options. Next day we cancelled the remaining booked nights we had and moved elsewhere. Looks like it is used as a homeless shelter.

I booked because it said breakfast included there was only coffee and pastries add misleading

First off, I was running late due to traffic and didn’t arrive till after midnight. I did call the hotel to notify them that I was going to be late, and was told that they will hold my reservation. When I arrived the hotel told me they canceled my reservation and charged my card for one night, after reserving for two nights. When I got to my room, it smelled bad and there was not enough towels for two people. Got up to get breakfast and was offered coffee and prepackaged biscuits for breakfast. Last time I checked, breakfast was a whole lot more that coffee and biscuits. Overall this hotel was a bad experience that I will never experience again because I will never stay at that hotel again.

Unclean place and the sound of a fire alarm all night long, which is annoying, the smell of the whole hotel is smoking and a well-dirted place. There is no morning breakfast, just some coffee and cake.