Embassy Suites by Hilton Santa Ana Orange County Airport
134 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
134 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Embassy Suites by Hilton Santa Ana Orange County Airport är priset per natt i genomsnitt 115 US$ under den billigaste månaden (december) och 196 US$ under den dyraste månaden (juli), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 122 US$ |
| februari | 127 US$ |
| mars | 159 US$ |
| april | 133 US$ |
| maj | 142 US$ |
| juni | 177 US$ |
| juli | 196 US$ |
| augusti | 151 US$ |
| september | 134 US$ |
| oktober | 146 US$ |
| november | 120 US$ |
| december | 115 US$ |
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M
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sep. · 134 US$
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Dyrast: juli (ca 196 US$)
Billigast: december (ca 115 US$)
Om detta boende
Du får tillgång till inomhuspool, bubbelpool och fitnesscenter. Detta hotell i medelhavsstil har även wi-fi mot en avgift, conciergetjänster och en souvenirbutik eller tidningskiosk.
Bekvämligheter
Du får tillgång till inomhuspool, bubbelpool och fitnesscenter. Detta hotell i medelhavsstil har även wi-fi mot en avgift, conciergetjänster och en souvenirbutik eller tidningskiosk.
Företagsfaciliteter
Gäster har tillgång till bland annat internet (avgift tillkommer), business-service och gratis dagstidningar i lobbyn. Planerar du ett event i Santa Ana? På detta hotell finns det event- och konferensutrymmen på upp till 743 kvadratmeter, däribland konferenscenter och 9 mötesrum. Flygtransfer tur/retur är gratis (tillgänglig på begäran).
Måltider
Deras restaurang Sweet Spot Bar & Grille, som specialiserat sig på amerikanska köket, har en loungebar där du kan ta en drink, men du kan även ta det lugnt på rummet med rumsservice (under begränsade tider). Mingla med andra gäster - här erbjuds alla gäster gratis mottagning dagligen. En gratis frukost enligt egen beställning erbjuds på vardagar mellan 06.00 och 09.00 och på helger mellan 07.00 och 10.00.
Rum
Känn dig som hemma i ett av de 301 rummen med kylskåp och mikrovågsugn. Kabel-tv står för underhållningen, medan fast internetanslutning och wi-fi erbjuds mot en tilläggsavgift. Privat badrum med badkar/dusch, gratis toalettartiklar och hårtorkar. På rummet finns telefon, laptopanpassade värdeförvaringsskåp och skrivbord.
Läge
I Santa Ana ligger Embassy Suites by Hilton Santa Ana Orange County Airport, en tio minuters bilfärd från både University of California, Irvine och Fashion Island. Detta hotell ligger 14,1 km från Honda Center och 16,3 km från Irvine Spectrum Center.
Vad finns i närheten
UC Irvine Langson Orange County Museum of Art(2.9 miles)
Segerstrom Center for the Arts(2.9 miles)
South Coast Plaza(3.1 miles)
Santa Ana Zoo(3.9 miles)
Old Orange County Courthouse(3.9 miles)
Ronald Reagan Federal Building and Courthouse(3.9 miles)
Orange County Fair and Events Center(4.2 miles)
Heritage Museum of Orange County(4.3 miles)
The Observatory(4.6 miles)
Pacific Amphitheatre(5.1 miles)
Irvine Valley College(5.1 miles)
Orange Coast College(5.8 miles)
University of California, Irvine(5.8 miles)
Bren Events Center(5.9 miles)
Bowers Museum(5.9 miles)
Orange County, CA (SNA-John Wayne)(3.2 miles)
Fullerton, CA (FUL-Fullerton Municipal)(17.3 miles)
Long Beach, Kalifornien (LGB-Long Beach Municipal)(22.2 miles)
Ontario Intl. Airport (ONT)(41.9 miles)
Flygplatstransfer
Tvättservice
Hiss
Business center
Värdeförvaring
Cykeluthyrning
Läge
1325 East Dyer Road, Santa Ana, Kalifornien, USA
UC Irvine Langson Orange County Museum of Art (2.9 miles)
Segerstrom Center for the Arts (2.9 miles)
South Coast Plaza (3.1 miles)
Santa Ana Zoo (3.9 miles)
Old Orange County Courthouse (3.9 miles)
Ronald Reagan Federal Building and Courthouse (3.9 miles)
Rumsalternativ
5
Svit - 1 kingsize-säng - tillgänglighetsanpassat (Roll-in Shower)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
452 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
5
Rum - 2 queensize-sängar - icke-rökare
Information om rummet
2 Stora Dubbelsängar
Sovplats 6
517 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
4
Svit - 2 queensize-sängar - tillgänglighetsanpassat - badkar
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringSeparat vardagsrumBadkar
8
Rum - 2 queensize-sängar - balkong
Information om rummet
2 Stora Dubbelsängar
Sovplats 6
520 ft²
BalkongLuftkonditioneringSeparat vardagsrumKylskåp
5
Rum - 1 kingsize-säng - uteplats
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
452 ft²
Balkong eller terrassLuftkonditioneringSeparat vardagsrumKylskåpUteplats
5
Rum - 2 queensize-sängar - uteplats
Information om rummet
2 Stora Dubbelsängar
Sovplats 6
517 ft²
Balkong eller terrassLuftkonditioneringSeparat vardagsrumKylskåpUteplats
9
Rum - 1 kingsize-säng - balkong
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
517 ft²
BalkongLuftkonditioneringSeparat vardagsrumKylskåp
4
Svit - 1 kingsize-säng - tillgänglighetsanpassat - badkar
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
452 ft²
LuftkonditioneringSeparat vardagsrumBadkar
6
Rum - 1 kingsize-säng med bäddsoffa
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
450 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
Gästrecensioner
7.4
Bra
Baserat på 2 104 verifierade recensioner
Vem bor här?
Företag
27%
Par
13%
Familj
49%
Grupper
5%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Embassy Suites by Hilton Santa Ana Orange County Airport uppskattar gästerna genomgående den beställningsbara frukosten, den vänliga personalen och de rymliga lobbyn och sviterna, men många beskriver en åldrande fastighet med ihållande underhållsproblem som påverkar komforten och bekvämligheten.
Läs merVar detta till hjälp?
Vad gäster tycker
På Embassy Suites by Hilton Santa Ana Orange County Airport uppskattar gästerna genomgående den beställningsbara frukosten, den vänliga personalen och de rymliga lobbyn och sviterna, men många beskriver en åldrande fastighet med ihållande underhållsproblem som påverkar komforten och bekvämligheten.
Vanliga problem inkluderar opålitlig VVS, trasiga eller långsamma hissar och parkeringsgrindar, samt ett slitet pool- och fitnessområde. Städning och rumsservice kritiseras ofta, med rapporter om instängd lukt, mögel, fläckiga sängkläder och mattor, skadedjur samt utebliven eller bristfällig rumsservice. Läget nära John Wayne Airport är bekvämt, men trafikbuller, begränsade shuttle-tider och betald, trång parkering nämns ofta. Räkna med en rymlig layout och en bra frukost, men varierande underhåll.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Atriumet imponerar, men faciliteterna visar tecken på slitage: inomhuspoolen/jacuzzin och gymmet behöver bättre underhåll, hissarna och parkeringsgrindarna går ofta sönder, parkeringen är trång och betald, och flygplatstransfern går med begränsade eller oregelbundna tider.
Relaterade gästrecensioner
4
Jade
4 dec. 2024
·
Stannade 2 nätter
This property is dated. Some areas have been updated but a lot have not. Of the 5 elevators in the lobby, 2 worked at most. There is not an option to take the stairs to your room. Anytime someone in my room showered, the bathroom flooded and I'm not talking a little water on the floor. There was holes in the carpet, door frames were dry rotted, parking gates were broken so there were limited entry and exit points making it impossible to get in and out of the parking lot some days. This hotel could be great if it had $100k makeover. On the upside the breakfast was delicious.
This property is dated. Some areas have been updated but a lot have not. Of the 5 elevators in the lobby, 2 worked at most. There is not an option to take the stairs to your room. Anytime someone in my room showered, the bathroom flooded and I'm not talking a little water on the floor. There was holes in the carpet, door frames were dry rotted, parking gates were broken so there were limited entry and exit points making it impossible to get in and out of the parking lot some days. This hotel could be great if it had $100k makeover. On the upside the breakfast was delicious.
4
Jacob
31 okt. 2025
·
Stannade 1 natt
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
4
Lisa R
24 mars 2025
·
Stannade 2 nätter
We waited over an hour and a half past checkin time for our room, no shuttles working regularly, broken elevators, black mold around the patio door, and broken ice machine on our floor. Until they fix their staffing issues this isn't worth the money.
We waited over an hour and a half past checkin time for our room, no shuttles working regularly, broken elevators, black mold around the patio door, and broken ice machine on our floor. Until they fix their staffing issues this isn't worth the money.
2
David
2 sep. 2025
·
Stannade 1 natt
This was one of the worst hotel experiences I have ever had. We have stayed at this hotel many times before, but this place is a dump now. The hotel was dirty, there were no towels for the pool for two days, and to top it all off, there was no coffee on Monday for breakfast. The elevators were also not working properly, and three of the five were out of service.
This was one of the worst hotel experiences I have ever had. We have stayed at this hotel many times before, but this place is a dump now. The hotel was dirty, there were no towels for the pool for two days, and to top it all off, there was no coffee on Monday for breakfast. The elevators were also not working properly, and three of the five were out of service.
2
Evette
27 apr. 2025
·
Stannade 2 nätter
Leak pouring into pool and surrounding pool. Window panels around pool and gym area are replaced with some type of plastic.
Leak pouring into pool and surrounding pool. Window panels around pool and gym area are replaced with some type of plastic.
6
Dianna
23 okt. 2025
·
Stannade 1 natt
This hotel is under renovation. The rooms were not clean. Extremely dated. Elevators questionable.
This hotel is under renovation. The rooms were not clean. Extremely dated. Elevators questionable.
8
samantha
13 okt. 2025
·
Stannade 2 nätter
The hotel is overall very nice and comfortable. We had to switch rooms due to our outlets not working and the air conditioning not working well but the hotel switched us very quickly with no issues. The floors of the room were not very clean and had visible dirty areas but the bedding seemed fine. The pool/gym area was very nice but the pool could have used a cleaning. The breakfast had a nice variety and it was great to have them make you a hot breakfast right in front of you. Only downside was that some of the cooks did not know how the tickets that they give out for breakfast worked and did not want to make our whole parties breakfast because of that. We did let the front desk know that they gave us a hard time in front of other guests in line and did short us 2 breakfast servings. The front desk said they would look into it but we heard nothing about it afterwards. Again, overall the hotel is really nice. They have a beautiful set up that feels relaxing and fun, the rooms are nice and the front desk staff as well as the maintenance people were very nice. Only issues were the cleanliness and the one cook.
The hotel is overall very nice and comfortable. We had to switch rooms due to our outlets not working and the air conditioning not working well but the hotel switched us very quickly with no issues. The floors of the room were not very clean and had visible dirty areas but the bedding seemed fine. The pool/gym area was very nice but the pool could have used a cleaning. The breakfast had a nice variety and it was great to have them make you a hot breakfast right in front of you. Only downside was that some of the cooks did not know how the tickets that they give out for breakfast worked and did not want to make our whole parties breakfast because of that. We did let the front desk know that they gave us a hard time in front of other guests in line and did short us 2 breakfast servings. The front desk said they would look into it but we heard nothing about it afterwards. Again, overall the hotel is really nice. They have a beautiful set up that feels relaxing and fun, the rooms are nice and the front desk staff as well as the maintenance people were very nice. Only issues were the cleanliness and the one cook.
4
Nita
11 nov. 2025
·
Stannade 2 nätter
Hotel was dated, elevators not working, bathroom showers leaked and rusty and old. There was no room service. only every other day. Their breakfast for weekdays ended at 9:00am which was way too early. The only positive was their breakfast, staff was nice and their happy hour.
Hotel was dated, elevators not working, bathroom showers leaked and rusty and old. There was no room service. only every other day. Their breakfast for weekdays ended at 9:00am which was way too early. The only positive was their breakfast, staff was nice and their happy hour.
6
Annie
25 juni 2025
·
Stannade 4 nätter
The AC was down on all 3 rooms we tried to switch to. Seems like a hotel wide issue. The staff was helpful in getting fans to cool our rooms. At least the breakfast was good.
The AC was down on all 3 rooms we tried to switch to. Seems like a hotel wide issue. The staff was helpful in getting fans to cool our rooms. At least the breakfast was good.
6
Eladio
14 juli 2025
·
Stannade 3 nätter
Had multiple issues with the gate, not opening also call downstairs was on hold for 15 minutes. Bathroom tub was leaking water on the floor.
Had multiple issues with the gate, not opening also call downstairs was on hold for 15 minutes. Bathroom tub was leaking water on the floor.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Recensioner hänvisar upprepade gånger till instängd eller möglig lukt, fläckiga mattor och sängkläder, skadedjur och badrum i dåligt skick. Städningen är varierande med utebliven service och brist på handdukar, även om några gäster rapporterade rena rum.
Relaterade gästrecensioner
2
Reed
29 nov. 2025
·
Stannade 3 nätter
Looked like mold on the walls, housekeeping was way below par, room was dirty, poor customer service. Not at all what I have experienced at other Embassy Suites
Looked like mold on the walls, housekeeping was way below par, room was dirty, poor customer service. Not at all what I have experienced at other Embassy Suites
6
Jeffrey
19 sep. 2025
·
Stannade 2 nätter
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
2
Casey
28 juli 2025
·
Stannade 4 nätter
I am shocked that this hotel even appears on hotels.com. This is the worst Hilton property I have ever stayed in and one of the worst hotels I’ve ever experienced. Dilapidated, dirty, understaffed, ragged and smelly. Do not go hear.
I am shocked that this hotel even appears on hotels.com. This is the worst Hilton property I have ever stayed in and one of the worst hotels I’ve ever experienced. Dilapidated, dirty, understaffed, ragged and smelly. Do not go hear.
2
Raquel
22 aug. 2025
·
Stannade 2 nätter
The first room was dirty, with stained sheets and I asked for a new room it was better but still not clean. The restroom was gross, not clean. I do not thin staff puts attention into cleaning. The room is an attempted update, but really dated. It is a very convenient OC location, but after the 2nd stay we will not return. The mattress was also as hard as a rock, very comfortable 2 day stay I was miserable. The only win was the omelette was made with love at breakfast from the sweetest staff. I would not recommend this hotel there are much better hotels in the are for the same price.
The first room was dirty, with stained sheets and I asked for a new room it was better but still not clean. The restroom was gross, not clean. I do not thin staff puts attention into cleaning. The room is an attempted update, but really dated. It is a very convenient OC location, but after the 2nd stay we will not return. The mattress was also as hard as a rock, very comfortable 2 day stay I was miserable. The only win was the omelette was made with love at breakfast from the sweetest staff. I would not recommend this hotel there are much better hotels in the are for the same price.
4
Stephanie
17 juli 2025
·
Stannade 2 nätter
There were brown stains on the carpet in my hotel room, several. There were burn marks in the carpet. The door to the bathroom had red streaks of stains down the door. The bathroom floor had visible hairs. The couch in the living room had a huge white stain. The fold out ottoman under the vanity had a white stain. The bed was extremely uncomfortable. I travel a lot for work and stay at many different hotels, this was the dirtiest hotel I’ve ever been to. I will not be staying there again.
There were brown stains on the carpet in my hotel room, several. There were burn marks in the carpet. The door to the bathroom had red streaks of stains down the door. The bathroom floor had visible hairs. The couch in the living room had a huge white stain. The fold out ottoman under the vanity had a white stain. The bed was extremely uncomfortable. I travel a lot for work and stay at many different hotels, this was the dirtiest hotel I’ve ever been to. I will not be staying there again.
4
Johnathan
5 nov. 2025
·
Stannade 4 nätter
The staff is nice enough. But we requested the rooms to have sheets changed twice and you could tell they weren’t. Our room was infested with roaches, all over the bathroom walls and in the main room. It just felt disgusting.
The staff is nice enough. But we requested the rooms to have sheets changed twice and you could tell they weren’t. Our room was infested with roaches, all over the bathroom walls and in the main room. It just felt disgusting.
4
Joshua
9 mars 2025
·
Stannade 2 nätter
In room 610 there was a lot of BLACK mold in the bathrooms along the corners of the walls and in the tub. There was a lot of water hardness deposits on the shower head and the sink faucets. The water coming out of the faucets had a bad smell. There were holes in the bed sheets and bed spreads. Lots of dust in the cushions of the couch and I looks like things have not been thoroughly cleaned behind and on top of furniture. It should be more of a 1.5 star not a 3 star.
In room 610 there was a lot of BLACK mold in the bathrooms along the corners of the walls and in the tub. There was a lot of water hardness deposits on the shower head and the sink faucets. The water coming out of the faucets had a bad smell. There were holes in the bed sheets and bed spreads. Lots of dust in the cushions of the couch and I looks like things have not been thoroughly cleaned behind and on top of furniture. It should be more of a 1.5 star not a 3 star.
4
Loraine
13 okt. 2025
·
Stannade 2 nätter
Had two rooms. Only was able to check into one. After the regular check in time the other room was not available but was told it was already a assigned and near the first room. Upon the return from dinner went to check in and the room tha was assigned was subpar. Various areas smelled like urine including sheets and courtains. The bathroom door was wilted from water. Tub plug was removed, mold on the shelf, etc. Also,couch seats stained and scratches on the door.
Had two rooms. Only was able to check into one. After the regular check in time the other room was not available but was told it was already a assigned and near the first room. Upon the return from dinner went to check in and the room tha was assigned was subpar. Various areas smelled like urine including sheets and courtains. The bathroom door was wilted from water. Tub plug was removed, mold on the shelf, etc. Also,couch seats stained and scratches on the door.
2
Youvana
20 okt. 2025
·
Stannade 2 nätter
We found roaches and nail clippings in the restroom and smelled like urine as soon as we get walked in. This was our first day checked in. The a/c unit was not working. The room was warm and the front desk was no help. We had to sleep in a warm room for 2 nights. The pillows were in 3 different pieces. If I can give them no stars I would.
We found roaches and nail clippings in the restroom and smelled like urine as soon as we get walked in. This was our first day checked in. The a/c unit was not working. The room was warm and the front desk was no help. We had to sleep in a warm room for 2 nights. The pillows were in 3 different pieces. If I can give them no stars I would.
2
Rysann
4 juli 2025
·
Stannade 3 nätter
Very dirty! The bathroom vanity was falling apart. The floors in the room were filthy, we could not take off our shoes. They had a towel shortage, we had to go to the front desk to get towels. Housekeeping and the front desk did not answer the phone when we called.
Very dirty! The bathroom vanity was falling apart. The floors in the room were filthy, we could not take off our shoes. They had a towel shortage, we had to go to the front desk to get towels. Housekeeping and the front desk did not answer the phone when we called.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Sviterna är rymliga, men inredningen och möblerna är föråldrade och slitna, och VVS-problem påverkar ofta komforten. Rummen mot motorvägen kan vara bullriga och bäddsofforna obekväma; vissa armaturer och Wi-Fi fungerar också dåligt.
Relaterade gästrecensioner
6
Amy
19 aug. 2025
·
Stannade 3 nätter
I should have known better! When I was assigned a room, I didn't ask any questions. I didn't ask, "Is this room right next to a giant pump that will run ALL DAY AND ALL NIGHT? I honestly think that rooms that are adjacent to VERY noisy machinery should be the very last rooms assigned to anyone and only in desperation. I also think that folks at the front desk who are assigning rooms should have to go stand in the rooms that have a questionable location. They need to know exactly what they are assigning. I should have requested a room change, but my daughter (who has a disability) was exhausted and would not have moved easily. Fortunately, I do bring earplugs.
I should have known better! When I was assigned a room, I didn't ask any questions. I didn't ask, "Is this room right next to a giant pump that will run ALL DAY AND ALL NIGHT? I honestly think that rooms that are adjacent to VERY noisy machinery should be the very last rooms assigned to anyone and only in desperation. I also think that folks at the front desk who are assigning rooms should have to go stand in the rooms that have a questionable location. They need to know exactly what they are assigning. I should have requested a room change, but my daughter (who has a disability) was exhausted and would not have moved easily. Fortunately, I do bring earplugs.
8
Andrea
2 aug. 2025
·
Stannade 1 natt
Great view but the pull out bed was horrible.
Great view but the pull out bed was horrible.
6
William
18 nov. 2025
·
Stannade 1 natt
The place is in need of renovation and from the signage up around the lobby it appears they are about to start a facelift. Included breakfast was great. The room itself was spacious and comfortable. The room’s bathroom was beaten up and tired, with chipped paint, uneven flooring. The room was not throughly cleaned before we arrived, with a bit of food crumbs remaining on floor under desk and a discarded (or lost) contact lens on the bathroom counter. Airport shuttle did not start working until 9 AM so that was a disappointment as we chose the hotel for that amenity and then could not use it since we needed to be at the airport by 8:30 AM. Overall not a bad value, but don’t expect greatness.
The place is in need of renovation and from the signage up around the lobby it appears they are about to start a facelift. Included breakfast was great. The room itself was spacious and comfortable. The room’s bathroom was beaten up and tired, with chipped paint, uneven flooring. The room was not throughly cleaned before we arrived, with a bit of food crumbs remaining on floor under desk and a discarded (or lost) contact lens on the bathroom counter. Airport shuttle did not start working until 9 AM so that was a disappointment as we chose the hotel for that amenity and then could not use it since we needed to be at the airport by 8:30 AM. Overall not a bad value, but don’t expect greatness.
6
andrew
21 aug. 2025
·
Stannade 1 natt
expedia says airport shuttle starts at 530am, fron tdesk told me not till 9ish. came back to check out in evening and front desk said shuttle wasnt available. Room looked very old and rundown. noisy as well seemed like some rooms nearby were being worked on.
expedia says airport shuttle starts at 530am, fron tdesk told me not till 9ish. came back to check out in evening and front desk said shuttle wasnt available. Room looked very old and rundown. noisy as well seemed like some rooms nearby were being worked on.
8
Gordon
15 apr. 2025
·
Stannade 4 nätter
The rooms need to be updated. The rooms were not in great shape. Rusty door frames in the bathroom, water stains around the tub, refinished tub had peeling refinishing compound that was peeling, furniture was in ok condition, broken curtain rods, entry door was very squeaky due to a bent hinge pin. On positive note; bed was very comfortable and all employees were wonderful, nice lobby and an above average breakfast.
The rooms need to be updated. The rooms were not in great shape. Rusty door frames in the bathroom, water stains around the tub, refinished tub had peeling refinishing compound that was peeling, furniture was in ok condition, broken curtain rods, entry door was very squeaky due to a bent hinge pin. On positive note; bed was very comfortable and all employees were wonderful, nice lobby and an above average breakfast.
8
Angel
24 feb. 2025
·
Stannade 1 natt
Everything was great except for the sofa bed. It was very uncomfortable
Everything was great except for the sofa bed. It was very uncomfortable
8
Kathleen
24 sep. 2025
·
Stannade 1 natt
This is an older location so rooms are a little dated. Some cleaning issues with hair on floors, sinks, bath. My wife has stayed there a few nights for business and on different dates. Some rooms were nice and some were dingy and had an older odor. Accommodations are nice and staff is very friendly. Price is good especially with breakfast offered.
This is an older location so rooms are a little dated. Some cleaning issues with hair on floors, sinks, bath. My wife has stayed there a few nights for business and on different dates. Some rooms were nice and some were dingy and had an older odor. Accommodations are nice and staff is very friendly. Price is good especially with breakfast offered.
8
John
19 nov. 2025
·
Stannade 1 natt
I enjoyed everything at the hotel except the condition of the property. It was pretty run down. Looks like the last time any renovations were done was in the 1990’s.
I enjoyed everything at the hotel except the condition of the property. It was pretty run down. Looks like the last time any renovations were done was in the 1990’s.
6
Dora
24 aug. 2025
·
Stannade 3 nätter
No hot water in the first room when check in. The room is old and air-con can't be adjusted so the room is freezing cold. The gate in the parking lot does not work. The hotel needs update.
No hot water in the first room when check in. The room is old and air-con can't be adjusted so the room is freezing cold. The gate in the parking lot does not work. The hotel needs update.
4
darren
2 aug. 2025
·
Stannade 2 nätter
The door to the room got stuck and wouldn't open, once inside the room it smelled very old and musty. Everything seemed very dated and worn. The room was clean-ish, but very lacking for the price. The mattress was poor and very squeaky. Overall not a horrible place, but I wouldn't stay there again.
The door to the room got stuck and wouldn't open, once inside the room it smelled very old and musty. Everything seemed very dated and worn. The room was clean-ish, but very lacking for the price. The mattress was poor and very squeaky. Overall not a horrible place, but I wouldn't stay there again.
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Service
Servicen är blandad: medan en del av personalen är vänlig och hjälpsam rapporterar många gäster långa köer, obesvarade telefonsamtal, långsam eller okänslig service och fel vid in- eller rumsplacering.
Relaterade gästrecensioner
4
Jacob
31 okt. 2025
·
Stannade 1 natt
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
Bought this room for the advertised airport shuttle but it has terrible hours. 9-5. I don't usually feel like I have to read fine print to get normal shuttle hours, my flight wasn't even all that early but I had to leave by 8:00. I called to ask for an earlier shuttle a few days in advance and was placed on hold for literally 40 minutes by the front desk I have no idea why. No exception to the time was given when I requested. Someone texted me to ask how things were but then never responded. No bedding for the hideabed plus the room phone didn't work so I had to go all the way downstairs from the eighth floor to ask for some. Breakfast is insanely good so that's a plus. If you're not counting on the shuttle or worried about service it could probably be fine here.
10
Bella
8 nov. 2024
·
Stannade 1 natt
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
2
nansy
10 aug. 2024
·
Stannade 1 natt
I was checking in at the Embassy Suites in Santa Ana with Ezmerlada, after a long drive and hectic day. I was occupied with a zoom meeting during this process and she mentioned happy hour drinks, so I took a pen from a cup full of pens to jot this down. She abruptly said don't touch my stuff and I questioned what stuff she was talking about confused on what encited this weird response. She replied don't grab my pens, and I told her I needed to write a note because my memory is weak and I'd forget what she had said about happy hour drinks. She responded with mockery and disrespect. Then I told her I didn't understand why she was reacting this way, I was being cooperative. Ezmeralda expressed that she felt threatened and said she would bring security to kick me out of the hotel. I understood then that this was a racially motivated reaction and she was discriminating against me. We talked to the manager about this situation and even though he was sympathetic, nothing was resolved. He said he would give her more training. This is not proper customer service and I will never return to this hotel. To make matters worse, a guest opened our door when we were sleeping at 12 am because they gave him the room we had already checked in to. They put us in a dangerous situation if the person who walked in wasn't a nice guy because anything could've happened. My children and I were terrified luckily the man was polite. Nonetheless, this was an invasion of our privacy. Stayed 5 days.
I was checking in at the Embassy Suites in Santa Ana with Ezmerlada, after a long drive and hectic day. I was occupied with a zoom meeting during this process and she mentioned happy hour drinks, so I took a pen from a cup full of pens to jot this down. She abruptly said don't touch my stuff and I questioned what stuff she was talking about confused on what encited this weird response. She replied don't grab my pens, and I told her I needed to write a note because my memory is weak and I'd forget what she had said about happy hour drinks. She responded with mockery and disrespect. Then I told her I didn't understand why she was reacting this way, I was being cooperative. Ezmeralda expressed that she felt threatened and said she would bring security to kick me out of the hotel. I understood then that this was a racially motivated reaction and she was discriminating against me. We talked to the manager about this situation and even though he was sympathetic, nothing was resolved. He said he would give her more training. This is not proper customer service and I will never return to this hotel. To make matters worse, a guest opened our door when we were sleeping at 12 am because they gave him the room we had already checked in to. They put us in a dangerous situation if the person who walked in wasn't a nice guy because anything could've happened. My children and I were terrified luckily the man was polite. Nonetheless, this was an invasion of our privacy. Stayed 5 days.
4
Desiree
18 nov. 2025
·
Stannade 1 natt
The air conditioner did not work, they had some one supposedly fix it still didnt work. Gave us a fan. We asked for another one and they said they didnt have anymore. When asked for toilet paper we had to walk to front desk to get it ourself. Front desk people not friendly at all..
The air conditioner did not work, they had some one supposedly fix it still didnt work. Gave us a fan. We asked for another one and they said they didnt have anymore. When asked for toilet paper we had to walk to front desk to get it ourself. Front desk people not friendly at all..
2
Motohiko
2 sep. 2024
·
Stannade 1 natt
Checking in took 30 minutes due to being short-staffed and inexperienced team. They couldn't seem to do the most simplest tasks without having to discuss things with one another while the guests waited. Manager was nowhere in sight. Finally checked in but room had foul stench. Towels were not fully dried and damp. Wifi didn't work with our information so we had to call IT service but that didn't work either. Pool area had cockroaches. The tipping point was when the front checked a different guest to our room an hour after we checked in. They walked into our room while we were at the pool and saw our open luggages in the room. Good thing they were nice people and left the room untouched. We met them as they came out of our room. Our keys were no longer able to open the room so they gave their keys to us. Just an all round disaster of an experience. Went to the front to request a full refund because there were too many bad signs. We decided to leave. While there, half a dozen people were there crowding the desk saying they had problems with their keys etc. Good thing they honored our complaint and gave us the refund. And to top it off, they said we can leave the parking lot without any payment, so we took their word, but the parking gate didn't open. Had to ask valet to help us and explained the situation again. We left there flabbergasted at what we just went through.
Checking in took 30 minutes due to being short-staffed and inexperienced team. They couldn't seem to do the most simplest tasks without having to discuss things with one another while the guests waited. Manager was nowhere in sight. Finally checked in but room had foul stench. Towels were not fully dried and damp. Wifi didn't work with our information so we had to call IT service but that didn't work either. Pool area had cockroaches. The tipping point was when the front checked a different guest to our room an hour after we checked in. They walked into our room while we were at the pool and saw our open luggages in the room. Good thing they were nice people and left the room untouched. We met them as they came out of our room. Our keys were no longer able to open the room so they gave their keys to us. Just an all round disaster of an experience. Went to the front to request a full refund because there were too many bad signs. We decided to leave. While there, half a dozen people were there crowding the desk saying they had problems with their keys etc. Good thing they honored our complaint and gave us the refund. And to top it off, they said we can leave the parking lot without any payment, so we took their word, but the parking gate didn't open. Had to ask valet to help us and explained the situation again. We left there flabbergasted at what we just went through.
2
Michelle
2 juli 2025
·
Stannade 1 natt
I had no AC in my room, when asked to move there were no rooms available. Maintenance person said there were 2 compressors down and only 1 working for entire hotel. This is ridiculous in the summer. I was given a fan for my room. Tried to move the next day and was told again there were no rooms!
I had no AC in my room, when asked to move there were no rooms available. Maintenance person said there were 2 compressors down and only 1 working for entire hotel. This is ridiculous in the summer. I was given a fan for my room. Tried to move the next day and was told again there were no rooms!
6
Joseph
16 aug. 2024
·
Stannade 1 natt
While we waited at the lobby rugs were stained so were the chairs and couches . Once in our room the room had a smell and couch, chairs and carpet were dirty and stained, bathroom was dirty and the corners of the door were rusted and dirty . Not the mentioned that I was we were getting unpacked someone else walked I out room with a key given when they checked in ! Went out to dinner and came back out key didn’t work and had to go back to get another key , I will never go back to this hotel .
While we waited at the lobby rugs were stained so were the chairs and couches . Once in our room the room had a smell and couch, chairs and carpet were dirty and stained, bathroom was dirty and the corners of the door were rusted and dirty . Not the mentioned that I was we were getting unpacked someone else walked I out room with a key given when they checked in ! Went out to dinner and came back out key didn’t work and had to go back to get another key , I will never go back to this hotel .
2
Debra
18 sep. 2025
·
Stannade 4 nätter
I asked every day for my room to be cleaned, and each day it was not done. I repeatedly informed the front desk of my disappointment, and each time they assured me the manager would be notified and it would be resolved the following day. Unfortunately, it never happened. On my second night, I returned to a dirty room and called for fresh towels. After waiting 30 minutes, I called again only to be told no one was available to deliver them and that I would have to come downstairs to get them. On the third night, I found the room uncleaned yet again and didn’t even bother calling. I went straight to the front desk for towels and once more explained what had happened for three consecutive nights. Each time, staff blamed housekeeping and said the manager would be informed, but I never received any follow-up. Adding to the frustration, I only parked on the property the first night but was charged for parking for my entire stay. I raised this issue and requested compensation for the experience, but despite being assured the manager would contact me, I received no communication and was billed in full. To make matters worse, on my third evening I ran out of toilet paper during the night because the room was never serviced. I had to call in the morning to request it. It’s clear why this hotel’s ratings are so low. The service was consistently poor, no accountability was taken, and my stay was extremely disappointing.
I asked every day for my room to be cleaned, and each day it was not done. I repeatedly informed the front desk of my disappointment, and each time they assured me the manager would be notified and it would be resolved the following day. Unfortunately, it never happened. On my second night, I returned to a dirty room and called for fresh towels. After waiting 30 minutes, I called again only to be told no one was available to deliver them and that I would have to come downstairs to get them. On the third night, I found the room uncleaned yet again and didn’t even bother calling. I went straight to the front desk for towels and once more explained what had happened for three consecutive nights. Each time, staff blamed housekeeping and said the manager would be informed, but I never received any follow-up. Adding to the frustration, I only parked on the property the first night but was charged for parking for my entire stay. I raised this issue and requested compensation for the experience, but despite being assured the manager would contact me, I received no communication and was billed in full. To make matters worse, on my third evening I ran out of toilet paper during the night because the room was never serviced. I had to call in the morning to request it. It’s clear why this hotel’s ratings are so low. The service was consistently poor, no accountability was taken, and my stay was extremely disappointing.
8
Angela
30 mars 2025
·
Stannade 5 nätter
The front desk was great. The housekeeping the first couple days was great but then after I would request room service and didn’t receive it. It was ridiculous.
The front desk was great. The housekeeping the first couple days was great but then after I would request room service and didn’t receive it. It was ridiculous.
6
Brian
1 sep. 2024
·
Stannade 1 natt
Check-in person was great, the morning front desk person was rude.
Check-in person was great, the morning front desk person was rude.
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Läge
Bekvämt beläget nära John Wayne Airport och större vägar, men flera gäster noterar trafikbuller, en otrygg känsla runt parkeringsplatsen och enstaka bilinbrott; närliggande byggnation kan orsaka förseningar.
Relaterade gästrecensioner
8
Y
8 nov. 2024
·
Stannade 1 natt
The Embassy Suites by Hilton Santa Ana Orange County Airport is a spacious hotel, though I preferred to avoid the higher floors due to the low guardrails, which felt unsafe. The parking facilities were adequate, but I found the $22 per night fee disappointing, as it's becoming a common charge in the area. Despite requesting a non-smoking room, there was a faint smell of cigarette smoke upon entering. While the room itself was in good condition, the surrounding area could benefit from some renovation.
The Embassy Suites by Hilton Santa Ana Orange County Airport is a spacious hotel, though I preferred to avoid the higher floors due to the low guardrails, which felt unsafe. The parking facilities were adequate, but I found the $22 per night fee disappointing, as it's becoming a common charge in the area. Despite requesting a non-smoking room, there was a faint smell of cigarette smoke upon entering. While the room itself was in good condition, the surrounding area could benefit from some renovation.
10
Sarah
25 juni 2024
·
Stannade 1 natt
The room we stayed in was very nice and we loved the proximity to the airport. Check-in and check-out were fast and easy. We were put in a room on the same floor as the rest of our group, which we appreciated. We also liked the breakfast. One of the elevators was out of service, but there were plenty of others available. The parking is a little too tight in our opinion. There was an SUV parked across from us and we had to do a many-point turn to safely pull out of our spot.
The room we stayed in was very nice and we loved the proximity to the airport. Check-in and check-out were fast and easy. We were put in a room on the same floor as the rest of our group, which we appreciated. We also liked the breakfast. One of the elevators was out of service, but there were plenty of others available. The parking is a little too tight in our opinion. There was an SUV parked across from us and we had to do a many-point turn to safely pull out of our spot.
2
Victor
5 dec. 2024
·
Stannade 1 natt
the room was smelly and they charge extra for parking $22.00
the room was smelly and they charge extra for parking $22.00
10
Kathleen
22 nov. 2024
·
Stannade 1 natt
Located minutes from John Wayne Airport! Nice clean establishment and the breakfast was definitely top tier!
Located minutes from John Wayne Airport! Nice clean establishment and the breakfast was definitely top tier!
2
Benjamin
11 sep. 2024
·
Stannade 1 natt
Not Safe or Welcoming – Be Aware of Car Break-Ins We had a very disappointing experience during our stay. Our car was broken into on the one night we were there, along with two other vehicles. The staff was unhelpful and seemed indifferent, as if this is a common occurrence. While the hotel itself is average for the price, parking comes with significant risks. If you're parking overnight, be prepared not only to pay for parking but possibly for a new car window as well. I would not recommend staying here due to the lack of security and staff support.
Not Safe or Welcoming – Be Aware of Car Break-Ins We had a very disappointing experience during our stay. Our car was broken into on the one night we were there, along with two other vehicles. The staff was unhelpful and seemed indifferent, as if this is a common occurrence. While the hotel itself is average for the price, parking comes with significant risks. If you're parking overnight, be prepared not only to pay for parking but possibly for a new car window as well. I would not recommend staying here due to the lack of security and staff support.
2
Baqi Uj Jeelan
23 sep. 2024
·
Stannade 2 nätter
I'll start with the good first. The suite room was super spacious and I've not seen a hotel in my past that gives their guest such space. The air-conditioning was perfect as it provided a comfort sleep. Here comes the bad stuff and there are many. Right from pulling over the car, the guests parking lot was too squeezy, the lots were compact size and leave very minimum room to backup without turning your wheels 10 times to ensure we dont hit the cars behind us. I was not told that guests are charged a $22 parking fee daily. Now regarding the stay, after a 7 hours drive when we reached hotel, during the check-in the staff who helped me abandoned me in the middle of it and started helping someone else without the courtesy to say "excuse me". Anyway, he said the room I ordered is not ready and has to be cleaned. If I dont want to wait I could get the 2 queen beds room versus the 1 king bed with sofa bed room that I ordered. As we were pretty badly soared up I went with the change, entered the room and got greeted with a very old smell reeking from the carpet. The 2 beds in the room were not queen but full. The amenities in the room were definitely 30 years old. Everything corner of the room was dirty with molds and stains. The carpet right outside our bathroom was leaking water and when we stepped on the carpet it was damp that immediately thrown my family off. We started to use slippers to enter the bathroom. The shower head was pathetic and took 30 mins versus 5 mins bath.
I'll start with the good first. The suite room was super spacious and I've not seen a hotel in my past that gives their guest such space. The air-conditioning was perfect as it provided a comfort sleep. Here comes the bad stuff and there are many. Right from pulling over the car, the guests parking lot was too squeezy, the lots were compact size and leave very minimum room to backup without turning your wheels 10 times to ensure we dont hit the cars behind us. I was not told that guests are charged a $22 parking fee daily. Now regarding the stay, after a 7 hours drive when we reached hotel, during the check-in the staff who helped me abandoned me in the middle of it and started helping someone else without the courtesy to say "excuse me". Anyway, he said the room I ordered is not ready and has to be cleaned. If I dont want to wait I could get the 2 queen beds room versus the 1 king bed with sofa bed room that I ordered. As we were pretty badly soared up I went with the change, entered the room and got greeted with a very old smell reeking from the carpet. The 2 beds in the room were not queen but full. The amenities in the room were definitely 30 years old. Everything corner of the room was dirty with molds and stains. The carpet right outside our bathroom was leaking water and when we stepped on the carpet it was damp that immediately thrown my family off. We started to use slippers to enter the bathroom. The shower head was pathetic and took 30 mins versus 5 mins bath.
8
Frances
26 aug. 2025
·
Stannade 1 natt
The area around the hotel has construction going on as does the entire city. Very inconvenient to get out and about.
The area around the hotel has construction going on as does the entire city. Very inconvenient to get out and about.
8
Ismael
3 aug. 2025
·
Stannade 1 natt
Stayed here multiple times and each time it’s a great experience if you stay in the hotel. The outside parking lot area is semi shared with another hotel and feels super sketchy.
Stayed here multiple times and each time it’s a great experience if you stay in the hotel. The outside parking lot area is semi shared with another hotel and feels super sketchy.
6
Pedro Hiram
2 jan. 2025
·
Stannade 1 natt
Property look a bit old and the noise in and around the property is to much for me.
Property look a bit old and the noise in and around the property is to much for me.
8
VU
21 jan. 2025
·
Stannade 1 natt
Overall the stay was good. Our room on the 10th floor facing the freeway was a little noisy from the freeway. It was loud enough to prevent me from sleeping, had to sleep on the sofa in the living room. But everything else were good and especially the breakfast.
Overall the stay was good. Our room on the 10th floor facing the freeway was a little noisy from the freeway. It was loud enough to prevent me from sleeping, had to sleep on the sofa in the living room. But everything else were good and especially the breakfast.
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Måltider
Frukosten är ofta en höjdpunkt med ägg tillagade på beställning, även om köerna kan vara långa, kaffet eller servicen kan ta slut tidigt och kvällsreceptionen/snacksen är begränsade.
Relaterade gästrecensioner
6
Jeffrey
19 sep. 2025
·
Stannade 2 nätter
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
10
Bella
8 nov. 2024
·
Stannade 1 natt
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
After a terrible experience at another motel this place was a dream. The only issue we had was the breakfast person refused to give me three orders because I didn’t have 3 breakfast tickets. I was told by the front desk I did not need a ticket for my kids. Eventually after explaining she did give me the extra plate but it was an unpleasant interaction. And the third order was provided long after the first two orders. The rest of the staff were amazing. One employee even came to my room to give me a new room key and a blanket. Our room was cleaned even though we only stayed two nights. Staff was super helpful, professional and polite.
10
LaToya
28 juli 2025
·
Stannade 4 nätter
The breakfast
The breakfast
10
Asma
9 jan. 2025
·
Stannade 1 natt
We loved how the staff treated us. They were kind and welcoming. Also enjoyed the hot tub and the breakfast was nice.
We loved how the staff treated us. They were kind and welcoming. Also enjoyed the hot tub and the breakfast was nice.
8
Sherrill
8 jan. 2025
·
Stannade 3 nätter
Like that it was off a major highway, close to beaches and shopping. Did not like that we did not have AC (altho they comped our parking in lieu of this), overcrowded breakfast buffet area, did not get to use our free omelette tickets, was way way overcrowded so we ate off property.
Like that it was off a major highway, close to beaches and shopping. Did not like that we did not have AC (altho they comped our parking in lieu of this), overcrowded breakfast buffet area, did not get to use our free omelette tickets, was way way overcrowded so we ate off property.
2
John
22 feb. 2025
·
Stannade 2 nätter
It was right by the highway - really loud. The place was dirty. The sink, toilet and tub had cracks and chips. The AC could not be controlled and it was too hot. We asked the front desk and they confirmed that the AC controls did not work. Plus the front desk took over 10 minutes to answer the phone. The snacks in the afternoon were stale. The breakfast was not up to Embassy Suites standards at all.
It was right by the highway - really loud. The place was dirty. The sink, toilet and tub had cracks and chips. The AC could not be controlled and it was too hot. We asked the front desk and they confirmed that the AC controls did not work. Plus the front desk took over 10 minutes to answer the phone. The snacks in the afternoon were stale. The breakfast was not up to Embassy Suites standards at all.
6
Fangyuan
4 juli 2025
·
Stannade 1 natt
The hotel was nicely designed and the lobby had a beautiful skylight, but it was definitely showing it's age. There was chipping and damage in the bathroom and around the room, and the place smelled really old. Breakfast was a big affair though, with a lot of food options, so that was a bonus.
The hotel was nicely designed and the lobby had a beautiful skylight, but it was definitely showing it's age. There was chipping and damage in the bathroom and around the room, and the place smelled really old. Breakfast was a big affair though, with a lot of food options, so that was a bonus.
10
Simon
28 juli 2025
·
Stannade 2 nätter
The crew at the buffet are the best
The crew at the buffet are the best
8
Edward S
12 jan. 2025
·
Stannade 1 natt
We always stay at Embassy Suites for the breakfast and clean/ comfortable rooms. We were a little sad that our room was not in the best shape and bathroom was in desperate need of repairs and cleaning. We went to breakfast the next morning to find an extremely long line for hot breakfast and hardly no option's for cold/quick and easy breakfast. The Emassy suites in Santa Clarita/Valencia sets the bar high on their breakfast! Maybe Santa Ana can get some tips from them. This property seems to be in the worst condition out of all we have stayed in.. not terrible but not good either.(some non working elevators) Fine for one nights stay...but stay elsewhere for more than that!
We always stay at Embassy Suites for the breakfast and clean/ comfortable rooms. We were a little sad that our room was not in the best shape and bathroom was in desperate need of repairs and cleaning. We went to breakfast the next morning to find an extremely long line for hot breakfast and hardly no option's for cold/quick and easy breakfast. The Emassy suites in Santa Clarita/Valencia sets the bar high on their breakfast! Maybe Santa Ana can get some tips from them. This property seems to be in the worst condition out of all we have stayed in.. not terrible but not good either.(some non working elevators) Fine for one nights stay...but stay elsewhere for more than that!
2
Prasad
23 okt. 2024
·
Stannade 1 natt
I was trying to get a cup of coffee around 9:15 am. They mentioned the buffet was closed. I requested a cup of coffee and though they have it in the pot, I wasn’t allowed to take. Instead they said I can brew it in the room or goto the gas station next door. I can understand not allowing breakfast, but it was strange not allowing me to having a cup of coffee. Also, the staff member was rude in her responses.
I was trying to get a cup of coffee around 9:15 am. They mentioned the buffet was closed. I requested a cup of coffee and though they have it in the pot, I wasn’t allowed to take. Instead they said I can brew it in the room or goto the gas station next door. I can understand not allowing breakfast, but it was strange not allowing me to having a cup of coffee. Also, the staff member was rude in her responses.
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10
Marco
3 feb. 2024
·
Stannade 2 nätter
I
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2
William
för 2 veckor sedan
·
Stannade 2 nätter
Complete dump - no ac, smells like mold, bugs in room, room lock didn’t work, pullout couch missing bed
Complete dump - no ac, smells like mold, bugs in room, room lock didn’t work, pullout couch missing bed
2
Becky
för 3 veckor sedan
·
Stannade 1 natt
Couldn't get a good of hotel to pick us up with their free shuttle. Manager in staff was rude. Got in room finally and it was FREEZING! Air wouldn' t adjust. Came down and they said they'd send someone. Hours later never did. Came down again and asked for a new room. Moved us next room was dirty but air worked
Couldn't get a good of hotel to pick us up with their free shuttle. Manager in staff was rude. Got in room finally and it was FREEZING! Air wouldn' t adjust. Came down and they said they'd send someone. Hours later never did. Came down again and asked for a new room. Moved us next room was dirty but air worked
10
Carol
för 4 veckor sedan
·
Stannade 1 natt
Huge big breakfast available every morning, the happy hour passes and snacks always an added bonus. I love my balcony room stays as I enjoy the planes landing nearby with the gorgeous views.
Huge big breakfast available every morning, the happy hour passes and snacks always an added bonus. I love my balcony room stays as I enjoy the planes landing nearby with the gorgeous views.
2
Alejandro Ivan
för 4 veckor sedan
·
Stannade 1 natt
Las habitaciones sucias, descuidadas y descompuestas, me tuvieron que cambiar 3 veces de habitación.
Las habitaciones sucias, descuidadas y descompuestas, me tuvieron que cambiar 3 veces de habitación.
Boendets policy
Incheckning
Checka ut
Från 16:00 till 00:00
Innan 11:00
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: 156.96691020877077USD
- 2026-09-18: 205.08873318823245USD
- 2026-09-19: 220.96484220730594USD
- 2026-09-20: 129.5198364687195USD
- 2026-09-21: 137.4864140562744USD
- 2026-09-22: 137.11193307673645USD
- 2026-09-23: 146.95991543408203USD
- 2026-09-24: 146.9567188063202USD
- 2026-09-25: 155.95744510244754USD
- 2026-09-26: 154.9733240586548USD
- 2026-09-27: 133.36072121969605USD
- 2026-09-28: 146.9567188063202USD
- 2026-09-29: 146.9567188063202USD
- 2026-09-30: 146.9567188063202USD
- 2026-10-01: 137.95600131632997USD
- 2026-10-02: 137.96053647692872USD
- 2026-10-03: 137.96053647692872USD
- 2026-10-04: 129.96094468144227USD
- 2026-10-05: 137.95600131632997USD
- 2026-10-06: 137.95600131632997USD
- 2026-10-07: 137.95600131632997USD
- 2026-10-08: 137.96053647692872USD
- 2026-10-09: 137.96053647692872USD
- 2026-10-10: 137.95600131632997USD
- 2026-10-11: 129.96094468144227USD
- 2026-10-12: 137.95600131632997USD
- 2026-10-13: 137.95600131632997USD
- 2026-10-14: 137.95600131632997USD
- 2026-10-15: 137.95600131632997USD
- 2026-10-16: 137.95600131632997USD
- 2026-10-17: 137.95600131632997USD
- 2026-10-18: 129.96108557963564USD
- 2026-10-19: 137.95600131632997USD
- 2026-10-20: 137.96053647692872USD
- 2026-10-21: 137.96053647692872USD
- 2026-10-22: 137.96053647692872USD
- 2026-10-23: 137.95600131632997USD
- 2026-10-24: 137.96053647692872USD
- 2026-10-25: 129.96108557963564USD
- 2026-10-26: 137.95600131632997USD
- 2026-10-27: 137.95600131632997USD
- 2026-10-28: 137.96053647692872USD
- 2026-10-29: 137.96053647692872USD
- 2026-10-30: 137.95600131632997USD
- 2026-10-31: 137.96053647692872USD
- 2026-11-01: 129.96094468144227USD
- 2026-11-02: 129.96094468144227USD
- 2026-11-03: 129.96094468144227USD
- 2026-11-04: 129.96094468144227USD
- 2026-11-05: 129.96108557963564USD
- 2026-11-06: 137.96053647692872USD
- 2026-11-07: 137.96053647692872USD
- 2026-11-08: 129.96094468144227USD
- 2026-11-09: 129.96094468144227USD
- 2026-11-10: 129.96108557963564USD
- 2026-11-11: 129.96094468144227USD
- 2026-11-12: 129.96094468144227USD
- 2026-11-13: 137.95600131632997USD
- 2026-11-14: 137.95600131632997USD
- 2026-11-15: 129.96094468144227USD
Boendet erbjuder transfer från flygplats. Gäster måste kontakta boendet vid ankomsten med kontaktuppgifterna i bokningsbekräftelsen för att arrangera hämtning. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 21 år.
Du måste betala följande helt återbetalningsbara depositionen.
Deposit: USD 100.00 per accommodation, per night
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort, bankkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av CleanStay (Hilton).
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Enligt policy kan vissa bokningar för gruppevenemang eller fester, inklusive svensexor och möhippor, nekas.
- Poolen är tillgänglig mellan 06.00 och 23.00.
- Endast registrerade gäster är tillåtna på boendets rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för wi-fi på rummet: USD 6.7 (avgiften kan variera)
- Avgift för fast internetanslutning på rummet: USD 6.7 (avgiften kan variera)
- Avgift för wi-fi i allmänna utrymmen: USD 6.7 (avgiften kan variera)
- Avgift för fast internetanslutning i allmänna utrymmen: USD 6.7 (avgiften kan variera)
- Parkeringsavgift: USD 22 per natt
- Avgift för husdjur: USD 75 per boende per vistelse
- Inga avgifter tas ut för assistanshundar
- Avgift för sen utcheckning: USD 99 (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Flygplatstransfer
Tvättservice
Hiss
Business center
Värdeförvaring
Cykeluthyrning
Allmänt
Varuautomater
Gratis frukost
Braille or Raised Signage
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Parkering
Flygplatstransfer
Airport Transportation (free)
Parking (Limited)
Parking (Self) (surcharge)
Aktiviteter
Vindsurfing
Kajak
Fitnessutrustning
Newspapers in Lobby (free)
Pool Sun Loungers
Tjänster
Business center
Hiss
Värdeförvaring
Tvättservice
Cykeluthyrning
Bagageförvaring
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Center
Conference Space
Reception (free)
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Wedding Services
Well-Lit Path to Entrance
Internet
WiFi (surcharge)
Internet (Wired) (surcharge)